New York Times – Page 21

Disruptive innovation and the future of news

type_cabinets — Photo via ElationPress.com.

Toward the end of The Innovator’s Dilemma, Clayton Christensen’s influential 1997 book about why good companies sometimes fail, he writes, “I have found that many of life’s most useful insights are often quite simple.”

Indeed, the fundamental ideas at the heart of his book are so blindingly self-evident that, in retrospect, it is hard to imagine it took a Harvard Business School professor to describe them for the first time. And that poses a problem for Jill Lepore, a Harvard historian who recently wrote a scathingly critical essay about Christensen’s theories for the New Yorker titled “The Disruption Machine.” Call it the Skeptic’s Dilemma.

Christensen offers reams of data and graphs to support his claims, but his argument is easy to understand. Companies generally succeed by improving their products, upgrading their technology, and listening to their customers — processes that are at the heart of what Christensen calls “sustaining innovations.” What destroys some of those companies are “disruptive innovations” — crude, cheap at first, attacking from below, and gradually (or not) moving up the food chain. The “innovator’s dilemma” is that companies sometimes fail not in spite of doing everything right, but because they did everything right.

Some examples of this phenomenon make it easy to understand. Kodak, focusing its efforts on improving photographic film and paper, paid no attention to digital technology (invented by one of its own engineers), which at first could not compete on quality but which later swallowed the entire industry. Manufacturers of mainframe computers like IBM could not be bothered with the minicomputer market developed by companies like Digital Equipment Corporation; and DEC, in turn, failed to adapt to the personal computer revolution led by the likes of Apple and, yes, IBM. (Christensen shows how the success of the IBM PC actually validates his ideas: the company set up a separate, autonomous division, far from the mothership, to develop its once-ubiquitous personal computer.)

Clay Christensen in 2011. Photo (cc) by Betsy Weber. Some rights reserved.

Christensen has applied his theories to journalism as well. In 2012 he wrote a long essay for Nieman Reports in collaboration with David Skok, a Canadian journalist who was then a Nieman Fellow and is now the digital adviser to Boston Globe editor Brian McGrory, and James Allworth, a regular contributor to the Harvard Business Review. In the essay, titled “Breaking News,” they describe how Time magazine began in the 1920s as a cheaply produced aggregator, full of “rip-and-read copy from the day’s major publications,” and gradually moved up the journalistic chain by hiring reporters and producing original reportage. Today, they note, websites like the Huffington Post and BuzzFeed, which began as little more than aggregators, have begun “their march up the value network” in much the same way as Time some 90 years ago.

And though Christensen, Skok, and Allworth don’t say it explicitly, Time magazine, once a disruptive innovator and long since ensconced as a crown jewel of the quality press, is now on the ropes — cast out of the Time Warner empire, as David Carr describes it in the New York Times, with little hope of long-term survival.

***

INTO THIS SEA of obviousness sails Lepore, an award-winning historian and an accomplished journalist. I am an admirer of her 1998 book The Name of War: King Philip’s War and American Identity. Her 2010 New Yorker article on the Tea Party stands as a particularly astute, historically aware examination of a movement that waxes and wanes but that will not (as Eric Cantor recently learned) go away.

Lepore pursues two approaches in her attempted takedown of Christensen. The first is to look at The Innovator’s Dilemma as a cultural critic would, arguing that Christensen popularized a concept — “disruption” — that resonates in an era when we are all fearful of our place in an uncertain, rapidly changing economy. In the face of that uncertainty, notions such as disruption offer a possible way out, provided you can find a way to be the disruptor. She writes:

The idea of innovation is the idea of progress stripped of the aspirations of the Enlightenment, scrubbed clean of the horrors of the twentieth century, and relieved of its critics. Disruptive innovation goes further, holding out the hope of salvation against the very damnation it describes: disrupt, and you will be saved.

The second approach Lepore pursues is more daring, as she takes the fight from her turf — history and culture — to Christensen’s. According to Lepore, Christensen made some key mistakes. The disk-drive companies that were supposedly done in by disruptive innovators eating away at their businesses from below actually did quite well, she writes. And she claims that his analysis of the steel industry is flawed by his failure to take into account the effects of labor strife. “Christensen’s sources are often dubious and his logic questionable,” Lepore argues.

Jill Lepore. Publicity photo from her Harvard bio.

But Lepore saves her real venom for the dubious effects she says the cult of disruption has had on society, from financial services (“it led to a global financial crisis”) to higher education (she partly blames a book Christensen co-authored, The Innovative University, for the rise of massive open online courses, or MOOCs, of which she takes a dim view) to journalism (one of several fields, she writes, with “obligations that lie outside the realm of earnings”).

Christensen has not yet written a response; perhaps he will, perhaps he won’t. But in an interview with Drake Bennett of Bloomberg Businessweek, he asserts that it was hardly his fault if the term “disruption” has become overused and misunderstood:

I was delighted that somebody with her standing would join me in trying to bring discipline and understanding around a very useful theory. I’ve been trying to do it for 20 years. And then in a stunning reversal, she starts instead to try to discredit Clay Christensen, in a really mean way. And mean is fine, but in order to discredit me, Jill had to break all of the rules of scholarship that she accused me of breaking — in just egregious ways, truly egregious ways.

As for the “egregious” behavior of which he accuses Lepore, Christensen is especially worked up that she read The Innovator’s Dilemma, published 17 years ago, yet seems not to have read any of his subsequent books — books in which he says he continued to develop and refine his theories about disruptive innovation. He defends his data. And he explains his prediction that Apple’s iPhone would fail (a prediction mocked by Lepore) by saying that he initially thought it was a sustaining innovation that built on less expensive smartphones. Only later, he says, did he realize that it was a disruptive innovation aimed at laptops — less capable than laptops, but also cheaper and easier to carry.

“I just missed that,” he tells Bennett. “And it really helped me with the theory, because I had to figure out: Who are you disrupting?”

Christensen also refers to Lepore as “Jill” so many times that Bennett finally asks him if he knows her. His response: “I’ve never met her in my life.”

***

CHRISTENSEN’S DESCRIPTION of how his understanding of the iPhone evolved demonstrates a weakness of disruption theory: It’s far easier to explain the rise and fall of companies in terms of sustaining and disruptive innovations after the fact, when you can pick them apart and make them the subject of case studies.

Continue reading “Disruptive innovation and the future of news”

The Boston Globe doubles down on political coverage

Previously published at WGBHNews.org.

The message last night was straightforward: The Boston Globe was launching a new weekly political section, Capital, in print and online.

It was the messaging, though, that really mattered. About a hundred invited guests mingled in the lobby of the historic Paramount Theatre, elegantly restored by Emerson College, helping themselves to free food and an open bar. Owner/publisher John Henry joined the minglers, working the room like one of the politicians his reporters might write about.

And if you didn’t quite get the messaging, chief executive officer Michael Sheehan and editor Brian McGrory were there helpfully to explain.

“You can’t cut your way to success. You can only grow you way to success,” Sheehan said while introducing a panel discussion. Added McGrory in his closing remarks: “We are investing in our political coverage at a time when virtually every other paper is retreating.”

If you’re a news junkie, a political junkie or both, enjoy it. The newspaper implosion that has defined the past decade may have slowed, but it hasn’t stopped.

Some 16,200 full-time newspaper jobs disappeared between 2003 and 2012, according to the American Society of News Editors. Just this week, about 20 employees — one-fourth of editorial staff members — were let go by the Telegram & Gazette of Worcester, recently sold by Henry to Halifax Media Group of Daytona Beach, Florida. Aaron Kushner, whose print-centric approach was hailed as the salvation of the newspaper business just a year ago, is now dismantling the Orange County Register and its affiliated Southern California properties as quickly as he built them up.

The only major papers bucking this trend are Henry’s Globe and Jeff Bezos’ Washington Post, both of which are adding staff and expanding their portfolios. (The New York Times remains relatively healthy, but in recent years the ruling Sulzberger family has tended to define success by keeping cuts to a minimum.)

So what is Capital? Simply put, it’s a Friday-only section comprising features, think pieces, polling, commentary and lots of graphics. The debut consists of 12 pages, including three full-page ads — two of them advocacy messages of the sort that might not have made their way into the paper otherwise — and a smaller bank ad on the front of the section.

The lead story, by Jim O’Sullivan and Matt Viser, looks at the implications of a presidential race that is not likely to have a Massachusetts candidate for the first time since 2000. A poll (and Capital is slated to have lots of polls) suggests that Republican gubernatorial candidate Charlie Baker is making some headway, trailing Democratic contender Martha Coakley by a few points and leading Coakley’s rival Steve Grossman by a similar margin.

Among the more intriguing pieces of content is a “social networks dashboard,” put together by SocialSphere of Cambridge, which tracks conversations and the “biggest influencers” on Twitter. The print version has the highlights; online, it goes into more depth. It could use some tweaking, though. For instance, it’s fine to know that Gov. Deval Patrick is +463, but I’d like to see an explanation of what that means.

And if the Globe is looking for suggestions, I’d like to see a more outward-looking orientation, at least in the online version. There are no few links to outside content. How about a curated reading list of the best political coverage appearing elsewhere? (Online, Capital does offer some outside links in an automated feature based on Twitter called “The Talk,” which combines mostly Globe content with a little bit of offsite stuff. I’m also told that a daily newsletter to be written by political reporter Joshua Miller will include non-Globe links.)

One challenge the Globe faces is to come up with compelling content that isn’t tied to the daily news cycle. Today, for instance, the paper’s two most important political stories appear not in Capital but, rather, on the front page: more questions about Scott Brown’s dubious dealings with a Florida firearms company and insider shenanigans involving Mayor Marty Walsh’s administration and the city’s largest construction company. Of necessity, Capital will have to focus on analysis and smart step-back pieces.

During the panel discussion, political editor Cynthia Needham said that a frequent topic of conversation in the newsroom is whether the Globe’s political coverage should appeal to “insiders” or to readers “who dip in every once in a while.” For Capital to work week after week, the answer needs to be both — and then some.

But seriously — how refreshing is it to be able to write about the Globe’s latest expansion instead of the cuts and layoffs that pervade the rest of the newspaper business? We’ll remember these times. Let’s hope they last.

They Posted Clickbait So They’d All Get Rich. What Happened Next Made Them Cry.

WGBH forum — From left: Raney Aronson Rath, deputy executive producer of “Frontline,” who introduced the panel: moderator Joshua Benton, Tim O’Brien, Clay Shirky and Ethan Zuckerman. Photo by Lisa Palone via Twitter.

Cross-posted at WGBH News.

Have we reached the limits of clickbait media exemplified by The Huffington Post and BuzzFeed? According to three experts on Internet journalism, the answer is yes.

At a forum on the future of journalism held in WGBH’s Yawkey Theater on Wednesday, the consensus was that aggregating as many eyeballs as possible in order to show them advertising does not produce enough revenue to support quality journalism. Instead, news organizations like The New York Times are succeeding by persuading a small percentage of their audience to support them through subscription fees. (Click here for some tweets from the session.)

“One of the things that interests me is the end of the audience as a discrete category that can be treated as an aggregate,” said Clay Shirky of New York University. “Scale was the business model,” he said, describing the attitude among Web publishers as “‘At some point scale will play out.’ And it didn’t.”

As it turns out, Shirky continued, pushing people to “a hot new story” didn’t really matter that much. “What really matters,” he said, “is that there’s about 3 percent of that audience who really cares whether that newspaper lives or dies. We’re just at the beginning of that.”

Shirky and his fellow panelists — Tim O’Brien, publisher of Bloomberg View, and Ethan Zuckerman, director of MIT’s Center for Civic Media, moderated by Nieman Journalism Lab editor Joshua Benton — noted that the revenue model being pursued by the Times and others is essentially the same as the system that funds public media outlets such as WGBH, WBUR, NPR and the like.

O’Brien and Zuckerman disagreed over the need for mass media. O’Brien argued that the audience for an entertainment program can come up with ways of paying for it that don’t depend on attracting a larger audience. “We’re talking about different ways to finance passion,” he said.

To which Zuckerman retorted: “We’re not just talking about ‘Downton Abbey.’ We’re talking about news.” The challenge, Zuckerman said, is to find ways not just of funding journalism but of building enough of an audience so that investigative reporting at the local level can have enough clout to influence events.

Zuckerman also raised the issue of how news organizations do and don’t foster civic engagement, offering the example of the sudden closing of North Adams Regional Hospital in western Massachusetts. The closing put about 500 people out of work and left residents about 45 minutes away from the nearest emergency room.

Zuckerman praised the Berkshire Eagle’s coverage, but said the paper offered little sense of what the public could do. That, he said, would require “advocacy journalism” of the sort that makes traditional journalists uncomfortable.

That led to an observation by Shirky that newspaper editors are actually well-versed in telling their readers how to get involved when it comes to something like a theater review. Not only do readers learn whether the critic liked the play or not, but they are also told when and where it is being performed, how much tickets cost and how to buy them. But when covering a political story, Shirky continued, readers never learn how to make a donation or get involved.

Zuckerman said the problem is that news organizations don’t like to promote what-you-can-do measures when it comes to partisan politics.

By contrast, he added, news organizations have no issues with telling their audience how they can help after a natural disaster, explaining: “There is not a huge pro-hurricane constituency.”

Victim or villain? Times and Post analyze Bowe Bergdahl

Afghanistan Prisoner Swap — Bowe Bergdahl

Update: June 3. The Times and the Post change places today, with the Times running a story on Bergdahl’s dubious record in Afghanistan and the Post publishing an article on the problems Bergdahl may have re-integrating into his life in Idaho.

Is Bowe Bergdahl a victim or a villain? In their sidebars to the main story this morning, The New York Times and The Washington Post tell dramatically different tales about the Army sergeant, who was released by the Taliban in Afghanistan on Saturday after five years as a prisoner of war.

The Times’ story, headlined “Mentally, G.I. Has Long Path Back to Idaho,” by Mark Landler, is sympathetic to Bergdahl. Noting that the soldier was subjected to tremendous stress during his captivity, and possibly torture, Landler writes that Bergdahl will require a great deal of physical and psychological treatment in order for him to be able to reclaim his life. Landler:

It is not yet clear whether Sergeant Bergdahl was tortured by his captors, as were many prisoners of war in North Vietnam. But given the ruthless reputation of those who held him, experts said it was likely, at a minimum, that he faced unremitting fear.

Bergdahl may even have lost some of his ability to communicate in English after years of exposure to terrorists who spoke nothing but Pashto, former Times correspondent (and former captive) David Rohde is quoted as saying.

By contrast, the Post’s article, by Dan Lamothe and Kevin Sieff, focuses on the circumstances of Bergdahl’s disappearance in 2009, questioning whether Bergdahl deserted his unit (touched on only briefly by the Times) and if the subsequent search may have placed U.S. forces in danger (mentioned not at all by the Times).

In print, the Post’s headline is relatively mild: “Among some peers, resentment lingers.” The online version is a scorcher: “Mixed reaction to Bergdahl’s recovery by service members who consider him a deserter.”

Particularly rough is a quote from Javier Ortiz, a former Army medic who served in Iraq in 2003 and 2004. Ortiz tells the Post:

I had a responsibility while I was there to the guys I was with, and that’s why this hits the hardest. Regardless of what you learned while being there, we still have a responsibility to the men to our left and right. It’s terrible, what he did.

The Post also quotes from a long, pseudonymous comment posted below a profile of Bergdahl by the late Michael Hastings that was published in Rolling Stone in 2012. The comment reads in part:

The Taliban knew that we were looking for him in high numbers and our movements were predictable. Because of Bergdahl, more men were out in danger, and more attacks on friendly camps and positions were conducted while we were out looking for him. His actions impacted the region more than anyone wants to admit.

The use of unverified comments on the Post’s part is extraordinary, as is its quoting from a series of tweets by @CodyFNfootball that went on in a similar vein following Bergdahl’s release. The Post justified it by saying:

The Washington Post contacted the individual running the Twitter account but received no reply. Like the Rolling Stone comment, however, the tweets included enough specifics about Bergdahl’s unit and location to be regarded as potentially credible by many discussing the case.

The comments, of course, were already widely available online, and they match up with other reporting by the Post. (They also match up with Hastings’ largely sympathetic profile of Bergdahl.) So I have no problem with the Post’s using them as long as everyone understands that they may not be what they seem to be.

As for which story we’ll be talking about more in the days to come, the edge has to go to the Post. The Obama administration was already facing criticism, as Jonathan Topaz reports in Politico, for cutting a deal with the Taliban to send five Guantánamo prisoners to Qatar in exchange for Bergdahl.

At the very least, the Post’s reporting (and not just the Post’s — see this, by CNN’s Jake Tapper, for example) raises serious questions that demand answers.

On Greenwald, Kinsley is both right and wrong

A few thoughts about Michael Kinsley’s much-criticized New York Times review of Glenn Greenwald’s book “No Place to Hide,” an account of his role in the Edward Snowden leaks.

Kinsley is technically correct in asserting that the government has — and should have — the final word when it comes to deciding whether secret information should be made public. Thus I part company with the likes of Gawker’s Hamilton Nolan, who, in a post headlined “Michael Kinsley Comes Out Against Journalism,” fulminates: “Michael Kinsley does not believe that a free press should be allowed to [expose official secrets]. He believes that the decision to tell government secrets ‘must ultimately be made by the government.'”

It’s Nolan’s “should be allowed” that bears scrutiny. In fact, the Supreme Court has made it clear that the government may act to prevent secrets from being revealed if those revelations would cause a serious breach of national security. Here is how the Court put it in the 1931 case of Near v. Minnesota:

No one would question but that a government might prevent actual obstruction to its recruiting service or the publication of the sailing dates of transports or the number and location of troops.

The government may also prosecute both leakers and journalists post-publication, as a majority of the Court all but invited the Nixon administration to do in the Pentagon Papers case — and as Harvey Silverglate explains in this 2006 Boston Phoenix essay.

If you think about it, how could it be otherwise? It’s so easy to conjure up scenarios involving nuclear weapons, terrorism and the like under which censorship and prosecution would be justified that it’s not even worth the effort to spell them out (although Chief Justice Charles Evans Hughes tried to do just that in Near).

But I emphatically part company with Kinsley over his sneering, dismissive tone, and his shocking failure to understand the role of a free press (or even a press that’s not quite as free as Hamilton Nolan imagines) in a democratic society. Because if the ultimate authority rests with the government, there are nevertheless times when leakers, individual journalists and the institutional press must stand up to the government and risk its wrath in order to serve the public interest. That’s what The New York Times and The Washington Post did in publishing the Pentagon Papers, the government’s own secret history of the Vietnam War.

And I would argue that that’s what Snowden, Greenwald, Barton Gellman (curiously absent from Special Agent Kinsley’s arrest warrant), The Guardian and The Washington Post did in exposing the NSA’s practices.

I wrote more about the legal background for The Huffington Post last June.

Photo (cc) by the Aspen Institute and published under a Creative Commons license. Some rights reserved.

Auletta chips away at the Jill Abramson story

Ken Auletta of The New Yorker keeps chipping away. This is fascinating stuff. The fickle finger of blame for why New York Times executive editor Jill Abramson was fired shifts from chief executive officer Mark Thompson (OK, that was just a theory of mine) to new editor Dean Baquet. (And, of course, and always, publisher Arthur Sulzberger.)

And as Auletta points out, the big question still hasn’t been answered: “Why did the Times, which so heralded the hiring of its first female executive editor, terminate Abramson in such a brutal fashion?”

Photo via Instagram.

Jill Abramson, accountability and The New York Times

Previously published at WGBH News.

My two favorite stories about Jill Abramson both speak to her insistence on holding The New York Times to account. Those stories may help explain why she was removed as executive editor on Wednesday.

The first pertains to investor Steven Rattner, a friend of publisher Arthur Sulzberger Jr. who was being investigated by the Securities and Exchange Commission over a kickback scheme involving the New York State pension fund. (In November 2010 Rattner paid a $6.2 million settlement and accepted a two-year ban on some of his trading activities.)

According to The New Yorker’s Ken Auletta, Abramson — then the managing editor, serving as Bill Keller’s number two — didn’t hesitate to green-light a front-page investigative report on Rattner, the Sulzberger connection be damned. “What better test is there for an editor than how they handle the publisher’s best friend?” Auletta quoted an unnamed Times source as saying.

To Sulzberger’s credit, the incident didn’t prevent him from naming Abramson to succeed Keller in 2011. But what may have created an irreparable breech was a second, similar story. In 2012, Sulzberger chose Mark Thompson, the former director general of the BBC, to become chief executive officer of the New York Times Co. Before Thompson could begin, Abramson dispatched one of the Times’ top investigative reporters to look into whether Thompson had any role in the child-sex-abuse scandal whirling around Jimmy Savile, a once-popular TV host.

Both Thompson and Sulzberger were angry, reports Gabriel Sherman in New York magazine. A source was quoted as saying of Sulzberger: “He was livid, in a very passive aggressive way. These were a set of headaches Jill had created for Arthur.”

Now the Times’ internal top cop is off the beat. And Thompson, presumably, has a freer hand to enact his agenda — an agenda that is said to include, among other things, more online video and more native advertising, the term of art used to describe what used to be disparagingly referred to as “advertorials.”

Abramson’s successor and former number two, Dean Baquet, is now the paper’s first African-American executive editor, a not-insignificant milestone on a par with Abramson’s being the first woman. He is said to be a fine editor and a popular choice with the newsroom.

But given that Sulzberger’s own son recently wrote a report arguing that the Times isn’t moving quickly enough on the digital front, it might seem strange that Abramson’s successor would be someone regarded as even less digitally savvy than she. The likely explanation is that Thompson sees himself as the paper’s chief digital officer. Certainly Thompson does not lack for confidence. Less than a year ago he supposedly told a Times executive, “I could be the editor of the New York Times,” according to an article by Joe Hagan in New York magazine.

I don’t mean to play down any of the other reasons that have been given for Abramson’s abrupt and brutal dismissal. There is the matter of her brusque demeanor, described in detail last year by Dylan Byers of Politico. At the time I dismissed it as anonymously sourced sexism, but Byers is deservedly taking a victory lap this week.

Another factor was her complaints about making less money than Bill Keller did when he was editor, a story Ken Auletta broke within hours of Abramson’s dismissal. Auletta reported that Abramson even learned she made less than a male deputy managing editor when she was managing editor. The Times has denied all, although in language that makes it hard to figure out what, precisely, it is denying.

And then there is the incident that may have precipitated the final crisis — her reported attempts to hire Janine Gibson away from The Guardian to serve as a co-managing editor for digital without bothering to inform Baquet. Certainly that’s the angle that the Times’ David Carr and Ravi Somaiya play up in their own coverage of Abramson’s dismissal. (Other accounts say Gibson would have been a deputy managing editor, and thus presumably less of a threat to Baquet’s authority.)

Still, none of these reasons sufficiently explains why Sulzberger believed Abramson needed to be dealt with so harshly. She was all but hustled out of the building, treated like Howell Raines after he was dismissed for enabling a plagiarizing, fabricating young journalist named Jayson Blair. By contrast, the Times under Abramson’s editorship has been a journalistic success and has done reasonably well financially at a time when the news business has been imploding, as Matthew Yglesias explains at Vox. (Vox also takes the prize for the best Abramson headline: “Tattooed, puppy-stealing badass editor Jill Abramson out at the New York Times.”)

“I think what it says to us is there is still enormous challenges for women out there, for women who assume those key and influential roles in journalism,” Melissa Ludtke, a pioneering sports journalist and former editor of Nieman Reports, told Politico’s Anna Palmer.

I think it’s more complicated than that. It is nevertheless a fact that in the past few years Sulzberger has fired two of the highest-ranking women in the newspaper business — first Janet Robinson, creating the vacancy that Mark Thompson later filled, and now Abramson.

In addressing the staff Wednesday, Sulzberger referred to “an issue with management in the newsroom.” That’s not good enough. And it’s not the kind of accountability Abramson pushed for in covering the powerful institution that she worked for. I hope we’ll learn more in the days ahead.

Globe wins Pulitzer for ‘story none of us wanted to cover’

Brian McGrory during the Pulitzer announcement. (Photo courtesy of The Boston Globe.)

This article was published earlier at WGBH News.

Within moments of the announcement that The Boston Globe had won the Pulitzer Prize for Breaking News Reporting, Martine Powers tweeted from the newsroom. “This was a story none of us wanted to cover,” she quoted editor Brian McGrory as saying. The staff, she said, then observed a moment of silence at McGrory’s request for the victims of the Boston Marathon bombings.

The Globe easily could have won two or three Pulitzers for its coverage of the bombings and their aftermath. The breaking-news award, of course, was well-deserved, and frankly it was unimaginable that it would go to anyone else. But the paper also had worthy marathon-related finalists in Breaking News Photography (John Tlumacki and David L. Ryan) as well as Commentary (Kevin Cullen, who emerged as the voice and conscience of the city after the attack).

McGrory’s classy response to winning underscores the sad reality that the Globe’s excellent coverage was driven by a terrible tragedy — the worst terrorist attack on U.S. soil since Sept. 11, 2001. (The Globe was also a finalist in Editorial Writing, as Dante Ramos was honored for a non-marathon-related topic: improving the city’s night life.)

The Pulitzer also caps what has been a remarkable year for the Globe. On Marathon Monday 2013, McGrory was relatively untested as editor and the paper’s prospects were uncertain, as the New York Times Co. was trying to unload it for the second time in four years.

The Globe’s marathon coverage — widely praised long before today’s Pulitzers were announced — have defined McGrory’s brief term as editor as surely as the paper’s pedophile-priest coverage (which earned a Pulitzer for Public Service) defined Marty Baron’s. Moreover, the Globe now has a local, deep-pockets owner in John Henry who’s willing to invest in journalism.

But the focus should be on Martin Richard, Krystle Campbell, Lingzi Lu and Sean Collier, as well as their families and all the other survivors. Good for McGrory for reminding everyone of that.

A couple of other Pulitzer notes:

• A lot of observers were waiting to see whether the judges would honor the stories based on the Edward Snowden leaks. They did, as the Pulitzer for Public Service went to The Guardian and The Washington Post.

Glenn Greenwald and Laura Poitras, then affiliated with The Guardian and now with the start-up First Look Media, as well as Barton Gellman of the Post, were the recipients of the Snowden leaks, which revealed a vast U.S. spying apparatus keeping track of ordinary citizens and world leaders both in the United States and abroad.

The choice is bound to be controversial in some circles. U.S. Rep. Peter King, R-N.Y., has already called the award “a disgrace.” But it was the ultimate example of journalism speaking truth to power, and thus was a worthy choice.

• The oddest move was the Pulitzer judges’ decision not to award a prize in Feature Writing. I thought it might go to the New York Times’ series “Invisible Child: Dasani’s Homeless Life,” or possibly to the Globe’s “The Fall of the House of Tsarnaev.” (I should note that neither of those stories was listed as a finalist.)

The Pulitzer process can be mysterious. But it would be interesting to see if someone can pry some information out of the judges to find out why they believed there wasn’t a single feature story in 2013 worthy of journalism’s highest honor.

Polk Award winners put human faces on statistics

By Bill Kirtz

Update: On April 14, Eli Saslow, whose work is described below, won the Pulitzer Prize for Explanatory Reporting.

Turning a topic into a story. Giving statistics a human face. Upsetting conventional assumptions about life’s winners and losers.

Three series spotlighting social inequality have won one of journalism’s top prizes. At a Long Island University panel discussion last Thursday, George Polk Award-winning reporters detailed how they did it. (Here is the complete list of 2013 winners.)

New York Times reporter Andrea Elliott, a Pulitzer Prize-winning feature writer, was combing the Web for a new subject when she came across these numbers: one in five American children lives in poverty.

Wanting to avoid the debate about adult responsibility for their condition, she decided to write about poverty’s effects on kids.

What’s the “narrative magnet”? she recalls she and her editors asking. What would get readers to read? Their answer: People, not numbers.

After weeks of chatting with women clustered around a filthy Brooklyn homeless shelter, she “found a young mother with a lot to say and who wanted to say it” and her feisty 11-year-old daughter, Dasani.

The more officials tried to bar her from the shelter, the more determined she was to get in.

Once there, she and photographer Ruth Fremson dived into immersion journalism, spending 15 months with the family to produce the nearly 29, 000-word series “Invisible Child.”

Conventional journalistic rules didn’t apply. “‘Off the record’ doesn’t mean anything to these folks,” Elliott said. “My stance is just to hang out with no agenda and try to fade into the background.” She protected people’s privacy by withholding or changing last names.

Elliott’s series, which she’ll expand into a book, focused on the personal, but she stressed the wider economic effects of child poverty. With so large a percentage of the future work force growing up in detrimental circumstances, she said, employers will face major problems finding qualified employees in the future.

Washington Post reporter Eli Saslow also used data to find a story and dogged reporting to make it come alive.

The Pulitzer Prize feature-writing finalist last year said, “The stories we do at the Post have to be big.” So he sifted through big data: some 47 million Americans get food stamps; the $78 billion program has tripled in the past decade.

Then he turned those numbers into people. “Reporting is sifting information through a funnel,” he said. “That’s the most rewarding part of the job.”

He found that one-third of residents in Woonsocket, R.I., qualify for food stamps. He traveled to Woonsocket; to Tennessee, where he met hungry children; to a Texas county where processed food threatens health; and to a Washington neighborhood facing benefit cuts.

He and photographer Michael S. Williamson found a multi-general cycle of dependency and a whole industry centered around food stamps. Grocery stores hire more workers when they arrive on the eighth of each month. Cabs line up to take package-laden recipients to their houses. Food stamp recruiters try to sign up 150 people a month for the program.

Like Elliott, he handled his subjects with care. “After a while they forget you’re following them,” he said. “It takes a lot of courage to let a stranger into every corner of your life.”

Well, at least the folks who helped cause the 2008 financial crisis lost big-time, right?

Not so much, Alison Fitzgerald and three Center for Public Integrity colleagues found. They detailed Wall Street bigwigs’ loss of jobs but not mansions.

Fitzgerald, who began her career at The Boston Phoenix and won several major awards while at Bloomberg News, said the center’s three-part series began with the question “What’s up with these guys?” as the fifth anniversary of the crisis (which coincides with the statute of limitations on prosecution) approached.

Another question: What does “they got away with it” mean?

Almost none of the ex-corporate chieftains would talk to them, but one agreed to speak on background. But they got information from golf caddies (about how much or little they tipped) and bridge partners, and from reams of court documents and real-estate transactions.

Tracking most-2008 careers produced one surprise: many top executives are back in the mortgage business.

Bill Kirtz is an associate professor of journalism at Northeastern University.

News versus journalism: Is there a difference?

I’ve been thinking lately about the value of what we consider news versus the value of journalism, which are not always the same thing. And then today’s New York Times comes along to provide more fodder.

Ask yourself this: Who is going to come away from today’s Times with a deeper, richer understanding of the human condition? Those who only read Dan Barry’s story on mentally disabled former poultry workers and Ron Suskind’s article on his autistic son? Or those who read all the news but who skipped those two articles?

The Barry article represents the perfect marriage between a great reporter with a wonderful eye for detail and a rich story about human beings at their best and their worst. It’s accompanied by a half-hour documentary video, which I intend to watch tonight. I haven’t read the Suskind piece yet, but Mrs. Media Nation recommends it highly, and I know Suskind’s work.* Yet neither Barry’s nor Suskind’s stories could be considered news.

What’s happening between Russia and Ukraine is important, of course, but if you skip today’s coverage you can always catch up tomorrow — or the next day. The apparent plane crash in Asia is horrifying, but it’s not particularly relevant to most people’s lives.

In fact, much of what we consider news is tied to the industrial processes that gave rise to the modern newspaper, which demand that the product of news be delivered on a daily basis — and in the post-print age, more frequently than that. Those processes demand quantity as much as quality; or quantity over quality at lesser news organizations.

Sometimes it makes more sense to get off the news treadmill and experience something more substantial.

*Monday update: I’ve now read Suskind’s article and watched the videos accompanying both his story and the Dan Barry story. They were as good as I imagined they would be.