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By Dan Kennedy • The press, politics, technology, culture and other passions

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Why rigorous opinion journalism continues to be a crucial part of local news

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On April 9, 2024

In Local News

A good opinion section builds community. It’s an argument that my “What Works in Community News” partner, Ellen Clegg, makes over and over. As editorial page editor of The Boston Globe, she eliminated the last vestiges of nationally syndicated columnists and pushed the pages toward mostly local content. That has continued under her successors at the Globe, including the current opinion editor, James Dao.

Now Gretchen A. Peck of Editor & Publisher has checked in with three top journalists who are working for their papers’ opinion sections — Julieta Chiquillo, deputy editorial page editor at The Dallas Morning News; Peter St. Onge, editorial page editor at three North Carolina papers, The Charlotte Observer, The News & Observer of Raleigh and The Herald-Sun of Durham, as well as opinion editor at McClatchy; and Lorraine Forte, opinion editor at the Chicago Sun-Times.

They all make similar points: local opinion journalism based on rigorous reporting is a crucial part of a local or regional newspaper’s mission. “I think it’s part of what gives the newspaper a personality and creates a sense of community,” Forte told Peck. “Otherwise, you’re just a collection of news stories.”

Indeed, the Sun-Times restored political endorsements about 10 years ago after briefly abolishing them. Many chain-owned dailies have gotten rid of endorsements because they’re a lot of work and because the owners don’t want to alienate any of their readers. There’s an additional problem as well: the new generation of nonprofit local news outlets can’t endorse without losing their tax-exempt status. Yet in many cases readers are looking for guidance — perhaps not on the big races, but certainly on more obscure offices like city council, school committee or select board.

Several years ago, Joshua Darr and his colleagues studied what happened when a Gannett daily, the Desert Sun in Palm Springs, California, eliminated national opinion content and replace it with local opinion for one month. Darr, who’s now at Syracuse University, and his colleagues found a small but measurable decline in partisan polarization after that month, as Ellen wrote at the time. Darr later talked about his findings on our podcast.

As someone who worked full-time in opinion journalism for many years at The Boston Phoenix, The Guardian and GBH News, I strongly believe that fair-minded point-of-view writing needs to be part of any news organization’s mission — and that it’s at least as important at the local level as it is on national issues.

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An odd omission

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On April 3, 2024

In Media

An editorial in The Boston Globe about hospitals, internet cookies and online privacy notes that several non-hospital businesses have gotten tangled up in lawsuits — among them The Philadelphia Inquirer, which “faces a federal lawsuit filed by two subscribers to its website for its use of Meta Pixel tracking software.” Yet no mention is made of a lawsuit against The Boston Globe, which in 2023 reached a $5 million settlement for sending user video data to Facebook. As far as I can tell, the two cases are identical, or close to it. (The Globe denied any wrongdoing.)

Many of us Globe subscribers received small checks earlier this year as a result of the settlement. Globe editorial page editor James Dao declined to comment on the omission when I contacted him today. This is hardly a big deal, and the Inquirer angle wasn’t especially relevant to the editorial’s larger point, which involves state law. But it strikes me that if the Globe was going to mention the Inquirer then it should have mentioned its own situation as well.

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Two notable women in New England media are moving on

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On March 21, 2024

In Media

Christine Stuart (via CT News Junkie)

A couple of notable women in New England media are moving on.

• Christine Stuart, who had run CT News Junkie since 2006, has accepted a job in state government as deputy director of communications with Connecticut’s Department of Social Services. Stuart acquired News Junkie not long after its founding and has kept it running as a for-profit source of news about politics and public policy ever since, even while supporting herself in several other news jobs over the years, including a stint as a television reporter.

Stuart was the very first person I interviewed for my 2013 book, “The Wired City.” I spent a day following her around the Statehouse in Hartford in 2009 and have stayed in intermittent touch with her over the years. She’s a dogged reporter, even unsnarling a weird connection between a Connecticut newspaper publisher and casino mogul Sheldon Adelson not long after the latter bought the Las Vegas Review Journal in 2015.

“I never thought I would be writing this, but the time has come for me to leave the news industry,” she writes in her farewell message. “I am incredibly proud of my 23-year career, which started as an intern at The Hartford Courant and will end at CTNewsJunkie.com.”

News Junkie will continue under the direction of Stuart’s business partner and former husband, Doug Hardy. The site is one of two state-politics projects in Connecticut, the other being the nonprofit Connecticut Mirror. Best wishes to Christine and Doug.

• Jess Bidgood, who’d been a senior reporter in The Boston Globe’s Washington bureau since 2018, is moving on to The New York Times, where she’ll be managing correspondent of the Times’ On Politics newsletter. Bidgood had previously worked at the Time’ Boston bureau, and before that at WGBH (now GBH News) and WBUR.

In an internal Globe message shared with me by a trusted source, Globe Washington bureau chief Jackie Kucinich said of Bidgood: “To say she is a force of nature is an understatement. There were times during the relatively short time we worked together when I swear there was more than one of her.”

Bidgood wrote on Twitter/X that “it’s bittersweet to leave the @BostonGlobe,” adding, “I am hugely proud of the work we do in the Globe’s DC bureau, and grateful for the Globe’s commitment to us.”

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Globe unveils new mobile app

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On March 20, 2024

In Media

The Boston Globe is unveiling its new mobile app for iOS and Android. Although it will be rolled out gradually over the next week, you can download it now. My quick test shows it to be attractive and fast.

One thing I’ll be watching for is whether you get handed off to the mobile website, which the old app did way too often. In any case, I hope the new app wears as well as my first impression seems to promise. Here’s an internal announcement that was provided to me a little while ago by a trusted source:

We are pleased to announce the launch of the new Boston Globe app for both iOS and Android! Our new app has a cleaner, modern design and new features which include in-app commenting, the ability to listen to certain articles, an all new in-app Boston Globe Today TV experience, the ability for users to play our new games and puzzles, and ability to view the e-paper right in the app.  The new app also has the ability for users to subscribe to Globe.com directly from the app.

The release will be rolled out slowly to our audience starting today and continue over the next 7 days on the following schedule:

Day 1 – 1% of legacy app users will get the update automatically, then
Day 2 – 2%
Day 3 – 5%
Day 4 – 10%
Day 5 – 20%
Day 6 – 50%
Day 7 – 100%

Users who have auto update enabled will automatically get the app update and, if they were logged in to the legacy app, they will remain logged in to the updated one.  Alternatively, users will be able to manually update from the Apple or Google Play stores once we’ve hit 100% rollout.

In partnership with the Marketing team we are also planning a marketing campaign once the new app has been rolled out to 100% of the audience.  Please help us spread the word on your social networks.

We appreciate everyone’s work on this project, as it was a truly collaborative effort among numerous departments.

Thanks,
The Mobile App Team

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Globe columnist Kimberly Atkins Stohr calls for the return of the public editor

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On February 29, 2024

In Media

Boston Globe columnist Kimberly Atkins Stohr calls for the return of the ombudsperson, sometimes known as the public editor — an in-house journalist who holds their own news organization to account. As she observes, at one time such positions were common at large media outlets such as The Washington Post, The Boston Globe and The New York Times.

They were eliminated, for the most part, when financial pressures made such a position seem like an unaffordable luxury. But as Stohr argues, with the Times and the Globe once again profitable and growing, “They can easily bring them back as a signal that they value public trust.” (Note: Stohr interviewed me.)

I suggested the Globe bring back its ombudsperson last spring after the paper published an extensive correction about a story involving top executives at the MBTA who were reportedly working from distant locales. Instead, the Globe fired the lead reporter, Andrea Estes, and has never really offered an explanation as to what went wrong. Estes, a respected investigative journalist, is now working at the Plymouth Independent, a new nonprofit edited by Mark Pothier, himself a former top Globe editor.

As far as I know, the only major news organization that still has a public editor is NPR, where those duties are carried out by Kelly McBride, who’s also senior vice president at the Poynter Institute. Meanwhile, as Stohr writes, the Times is increasingly under fire on social media from liberal critics who complain that the paper normalizes Donald Trump by treating him like a typical presidential candidate rather than as someone facing 91 criminal charges who attempted to foment an insurrection. I largely share that critique, although I think some of it is overblown.

The presence of a public editor, Stohr writes, “can help journalists be more self-aware while not placing the burden of public criticism on individual reporters, who are usually not in a position to make the sort of organization-wide changes that are often necessary to restore public confidence.”

The public editor was not a perfect institution by any means. Partly it depends on the skill of the person doing it. The Times’ next-to-last public editor, Margaret Sullivan, was the best I can think of, and Stohr quotes a post Sullivan wrote on Twitter/X arguing that the Times needs to bring that position back. Partly it depends on how willing top editors are to provide access. (Sullivan, who still writes media criticism for The Guardian and her own newsletter, is now executive director at the Craig Newmark Center on Journalism Ethics & Security at the Columbia School of Journalism.)

But there are certain things an in-house critic can do that an outside commentator can’t. A public editor has the time to dig deeply and, if they have the cooperation and support of the top leadership, can make a real contribution in helping the public understand why certain decisions are made. And, sometimes, what the story was behind mistakes and misjudgments.

More: There is still an Organization of News Ombudsmen, though I don’t know how active it is. If you look at the U.S. members, you’ll see that most of them hold titles like “managing editor for standards.” I should have noted that PBS has a public editor, Ric Sandoval-Palos.

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Print circulation drops again. But why are we still counting?

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On February 24, 2024

In Media

It has become a strange and perverse exercise. Every so often, Press Gazette, a U.K.-based website that tracks developments in the news business, rounds up the latest weekday print circulation figures reported by U.S. newspapers and informs us that, yes, they’re down once again. For instance: The Wall Street Journal, 555,200, a drop of 14% over the previous year; The New York Times, 267,600, down 13%; The Boston Globe, 56,900, down 11%.

These same news organizations, though, are succeeding in selling digital subscriptions. The Times has 9.7 million digital-only subscribers. The Journal is around 3.5 million. The Globe has about 250,000, and CEO Linda Henry has announced a push for 400,000.

Why does Press Gazette persist in tracking these print-only numbers? Because they’re there. Twice a year, the Alliance for Audited Media reports print circulation for every newspaper that’s a member. Reliable digital numbers are much harder to come by.

As the Press Gazette itself concedes: “While print remains an important revenue stream, data on digital subscriptions presents a more promising picture.” No kidding.

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The Globe names a new Spotlight Team editor

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On February 24, 2024

In Media Nation

The Boston Globe has named Brendan McCarthy as the editor of the Spotlight Team, its investigative unit. According to an announcement by executive editor Nancy Barnes and senior deputy managing editor Mark Morrow that sent to me by several newsroom sources:

Brendan will oversee an expanded investigative unit that will eventually include a deputy editor, five or six reporters with specialized skills, three quick strike reporters, and an engagement reporter/producer. Our goal is to tackle more significant investigations, while maintaining the ability to move quickly off the news. As the Spotlight editor, he will have full authority to work across the room as needed, especially when a big story breaks that demands deeper investigative work.

McCarthy replaces Patricia Wen, who is now the staff writer for the Globe’s Sunday magazine following seven years of running Spotlight.

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The Boston Globe interviews Ellen Clegg and me about our local news book

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On February 23, 2024

In Local News

Many thanks to Kate Tuttle for her Boston Globe interview with Ellen Clegg and me about our book, “What Works in Community News.” We’ll be hosting two book events in the Boston area next week. On Monday, Feb. 26, at 7 p.m., we’ll be at the Harvard Book Store, right outside of Harvard Square, and on Friday, March 1, we’ll be at the Silver Unicorn Bookstore, also at 7 p.m. Both events are free and open to the public.

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The Boston Globe names a new president and sets a paid circulation goal of 400,000

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On February 22, 2024

In Media

Boston Globe Media CEO Linda Henry just announced some pretty big news: chief operating officer and chief financial officer Dhiraj Nayar has been promoted to president; Henry herself will be less involved in the business side and more focused on “additional bandwidth to better support our world-class editors”; and she’s aiming for a “North Star” goal of 400,000 digital subscribers for the Globe, which would represent a considerable increase over its current level of about 250,000. Henry has also set a goal of 100,000 paid digital subscribers for Stat, which is Globe Media’s health and medicine publication.

The first thing that strikes me about the circulation goal is that Henry must be planning a significant expansion into parts of New England where the Globe isn’t especially visible. Currently the paper has digital editions focused on Rhode Island and New Hampshire, and has bolstered its coverage of Greater Boston as well. The second is that Henry, who has been fully in charge of the business side since 2020, is planning a significantly different role for herself. We’ll see how that plays out.

Here is the text of Henry’s email to the staff, provided to me a little while ago by a trusted newsroom source:

Hello everyone,

As CEO, my number one priority is to continue setting us up for long term success. Today, I’m excited to share changes that strengthen our leadership team for increased resilience and adaptability in our ever-evolving business landscape.

I am delighted to announce the elevation of Dhiraj Nayar to the role of President of Boston Globe Media.

Dhiraj joined the Globe in 2018 as CFO, bringing over 20 years of management consulting experience. In 2020, he also became COO and has demonstrated collaborative leadership and dedication to the company’s mission while supporting key areas of our business including printing, distribution, and operations. His strategic insight and ability to balance financial discipline while allowing for growth investments has played an instrumental role in shaping the success and stability of Boston Globe Media.

Before joining Boston Globe Media, Dhiraj worked as a management consultant, advising senior executives at media/information, financial, telecom and private equity companies. He led initiatives at multinationals such as Unilever, Wolters Kluwer, Telstra and American Express. His private equity work included initiatives with Francisco Partners and MacAndrews & Forbes among others. He was the managing director of Meritum Partners, a boutique management consultancy he founded, and was a partner at Opera Solutions (now ElectrifAi). He started his consulting career at A.T. Kearney (now Kearney), a global management consulting firm, after earning an M.B.A from Columbia Business School.

In his new role as President, Dhiraj will oversee our business functions, with a focus on setting us up for long term sustainability. He will continue leading finance and will work closely with me to set our organizational vision and strategy.

What changes for me?
I will continue to serve as CEO and will remain fully engaged in my work with all members of our Senior Leadership Team. With Dhiraj managing our business functions, I’m excited to have additional bandwidth to better support our world-class editors. I truly love working here. I am proud of the work that we do to serve our community and I am invested in remaining an active part of this organization for the rest of my career.

Why now?
After a transformative decade of growth and innovation at Boston Globe Media, the Senior Leadership Team and I have set North Star goals of 500K direct digital subscribers for Boston Globe Media, with 100K of those for STAT.  These targets underscore our commitment to the long term sustainability of this institution with a strong leadership team at the helm.

As CEO, I have been intentional in making sure our leadership team fosters a culture of innovation and maintains a steadfast dedication to our long term success. In the last four years alone, we have demonstrated remarkable resilience and innovation, navigating a global pandemic and expanding our reporting into critical areas. We have celebrated significant milestones: the Globe’s 150th anniversary and winning our 27th Pulitzer Prize. Our newsrooms have earned some of the most prestigious honors in journalism, including the Polk, Edward R. Murrow and Online Journalism Awards. We have been named Pulitzer Finalists every year. In addition, we are recognized for excellence in many areas of our work, including our digital products with top website design, our advertising solutions and our marketing campaigns. We were recently named among the top 100 most innovative places to work in the country. We have expanded our geographical footprint in Rhode Island and New Hampshire, we launched Boston Globe Today, we rebuilt and optimized Boston.com, and we have brought in fantastic new editors, Nancy Barnes and Jim Dao.  We are continuing to add to our newsroom teams, to invest in our journalism, and to improve our subscriber experience.

Additional Leadership Updates

    • Dan Krockmalnic will be assuming operational oversight of our printing and distribution operations. In this expanded role, Dan will work closely with Josh Russell, GM, Print Operations and his Taunton-based leadership team. He will continue leading the Legal and New Media teams as well as the company’s work on legislative and advocacy issues through his service on the board of the News Media Alliance and as Vice President of the Massachusetts Newspaper Publishers Association.
    • Rodrigo Tajonar will be assuming oversight of the building operations team led by Lauren Rich. He will continue to lead the human resource function.
    • Tom Brown has been promoted to SVP, Consumer Revenue. Tom has served as the strategic leader of our consumer revenue and subscription strategy and built a highly functioning and talented team that is well regarded throughout our industry. Tom also oversaw consumer marketing from 2018 – 2020 when he and his team pioneered a new acquisition approach with a long trial period that propelled significant subscriber growth and has been widely adopted throughout our industry. As a result, we are the clear leader among all major metro publishers in the number of digital subscribers and revenue from those subscriptions.
    • Michelle Micone has been promoted to SVP, Innovation & Strategic Initiatives. Michelle started our Innovation practice in 2020. Since then, she has grown Hack Day into Innovation Week and led the establishment of the Innovation Platform, which has increased our employee engagement around new idea generation and implementation, including the launch of the B-Side. Michelle will continue to lead Innovation and will partner with various leaders at BGM on Strategic Initiatives such as Globe Rhode Island, Globe New Hampshire, Tech Powers Players, AI, and more. Michelle and her team are currently leading the development of Games, scheduled to launch next month on com [BostonGlobe.com].

The changes announced today move us forward, keeping us focused on fulfilling our critical mission and positioning our organization for long term sustainability.

Please join me in congratulating Dhiraj, Dan, Tom, Michelle and Rodrigo. I look forward to connecting with you at our next Town Hall on Monday, March 4th.

Thanks all,
Linda Henry

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Wondering about that Globe settlement money? It’s legit.

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On February 17, 2024

In Media

If you received an email in the past day or so telling you that you are owed money resulting from a legal settlement with The Boston Globe, I’m here to tell you that it’s legit.

The email, from the “Ambrose v Boston Globe Settlement Administrator,” pertains to a $5 million settlement that the Globe reached last May for grabbing the identifying information of users who watch videos on its website and sending it to Facebook. Adam Gaffin of Universal Hub and I both wrote about it at the time (here and here), but I could barely remember it when I got my notice on Friday.

Subscribers are receiving anywhere from a week’s extension to, in my case, $158.03, which is also the amount reported by several other people I’ve been in contact with. I don’t know how they arrived at that exact figure, but I’ll take it.

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