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Newsletters move to the fore as tech platforms spurn community journalism

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On July 23, 2024

In Local News

1923 photo via the Library of Congress

If we’ve learned anything about news publishing in recent years, it’s that the giant tech platforms are not our friends. Google is embracing artificial intelligence, which means that searching for something will soon provide you with robot-generated answers (right or wrong!), thus reducing the need to click through. Facebook is moving away from news. Twitter/X has deteriorated badly under the chaotic leadership of Elon Musk, although it still has enough clout that President Biden used it to announce he was ending his re-election campaign.

So what should publishers do instead? It’s no secret — they’re already doing it. They are using email newsletters to drive their audience to their journalism. A recent post by Andrew Rockway and Dylan Sanchez for LION (Local Independent Online News) Publishers reports that 95% of member publishers are offering newsletters, up from 81% in 2022. “The decline in referral traffic,” they write, “will likely lead to more direct engagement by publishers with their audiences.”

Some observers worry about newsletter overload as our inboxes fill up with email we may never get around to reading. That’s potentially a problem, but I think it’s a more serious problem for larger outlets, many of which send out multiple newsletters throughout the day and risk reaching a point of diminishing returns. By contrast, users will value one daily newsletter from their hyperlocal news project with links to the latest stories.

Newsletters are crucial to the success that Ellen Clegg and I have seen both in the projects we write about in our book, “What Works in Community News,” and on our podcast, “What Works: The Future of Local News.” Essentially, we’ve seen three newsletter strategies.

  • By far the most common approach publishers use is to offer a free newsletter aimed at driving users to their website, which may be free or subscription-based. The Massachusetts-based Bedford Citizen, for instance, sends out a daily newsletter generated by its RSS feed and a weekly human-curated newsletter. The Citizen is a free nonprofit, but once they’ve enticed you with their top-of-the-funnel newsletter, they hope they can lure you into becoming a paying member. Ellen and I interviewed executive director Teri Morrow and editor Wayne Braverman on our podcast last February.
  • The Colorado Sun, a statewide nonprofit, offers a series of free and paid newsletters, while the website itself is free. The paid newsletters represent an unusual twist: Some of them feature deeper reporting than you can get from the website on topics such as politics, climate change and outdoor recreation. At $22 a month for a premium membership, users pay no more than they would for a digital subscription to a  daily newspaper. Editor Larry Ryckman talked about that in our most recent podcast.
  • In some places, the newsletter is the publication. An example of that is Burlington Buzz, a daily newsletter that covers Burlington, Massachusetts. Founder, publisher and editor Nicci Kadilak recently switched her newsletter platform from Substack to Indiegraf, and her homepage looks a lot like a standard community website — which shows that it’s a mistake to get too caught up on categories when newsletters have websites and websites have newsletters. Ellen and I talked with Nicci last year.

What’s crucial is that news publishers have direct control of the tools that they use to connect with their audience. Gone are the days when we could rely on Facebook and Twitter to reliably deliver readers to us. We have to go find them — and give them a reason to keep coming back.

Correction: Burlington Buzz has moved to Indiegraf, not Ghost.

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Larry Ryckman on how The Colorado Sun is working to serve a large and diverse state

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On July 19, 2024

In Local News

Larry Ryckman. Photo (cc) 2021 by Dan Kennedy.

On the latest “What Works” podcast, Ellen Clegg and I talk to Larry Ryckman, editor and co-founder of The Colorado Sun, the subject of a chapter that I wrote for our book, “What Works in Community News.” The Sun was launched by journalists who worked at The Denver Post, which had been cut and cut and cut under the ownership of Alden Global Capital, a hedge fund that the Post staff called “vulture capitalists.”

The Sun was founded as a for-profit public benefit corporation. A PBC is a legal designation covering for-profit organizations that serve society in some way. Among other things, a PBC is under no fiduciary obligation to enrich its owners and may instead plow revenues back into the enterprise. And we’ve found that for-profit models are rare in the world of news startups. But that changed last year, when the Sun joined its nonprofit peers. Ryckman explains.

In our Quick Takes, I give a listen to a New York Times podcast with Robert Putnam, the Harvard University political scientist who wrote “Bowling Alone” some years back. In a fascinating 40 minutes, Putnam talks about his work in trying to build social capital. He never once mentions local news, but there are important intersections between his ideas and what our podcast and book are focused on.

Ellen reports on an important transition at Sahan Journal in Minnesota, one of the projects we wrote about in our book. The founding CEO and publisher, Mukhtar Ibrahim, is moving on and a successor has been named. Starting in September, Vanan Murugesan will be leading Sahan. He has experience in the nonprofit sector and also has experience in public media.

You can listen to our conversation here and subscribe through your favorite podcast app.

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Book talk (and beyond) with the U.K.’s Charlotte Henry

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On June 28, 2024

In Local News

Well, this was fun. Ellen Clegg and I recently spoke about “What Works in Community News” with Charlotte Henry, the U.K.-based host of “The Addition,” a podcast about tech, media and politics. Charlotte turns out to be a sharp interviewer with a sense of humor, so we hope you’ll give it a listen. Here’s part one, and here’s part two. Of course, you can also subscribe wherever you get your podcasts.

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The Mendo Voice goes nonprofit as co-founder Kate Maxwell moves on

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On June 26, 2024

In Local News

Kate Maxwell working out of borrowed space in March 2020. Photo (cc) 2020 by Dan Kennedy.

There’s big news in the world of hyperlocal journalism this week: Kate Maxwell, the co-founder and publisher of The Mendocino Voice in Northern California, is moving on. The Voice, which is nominally a for-profit, is becoming part of the nonprofit Bay City News Foundation, which, according to an announcement on Tuesday, “will allow both organizations to expand the geographic reach and depth of their public service reporting.”

In a message to readers, Maxwell writes that “as part of this new chapter, I’ve chosen to move on from my role as publisher.” No word as to what she’ll do next. She adds:

Thanks to your support, we’ve published nearly 5,000 articles, reached millions of readers, created living wage jobs for experienced local reporters, held government officials accountable, received national funding and awards, and shared important Mendocino stories with readers around the state and country. Most importantly, we’ve been able to provide the diverse communities in Mendocino with news that’s been useful to you, our friends and neighbors.

Although the Voice will continue as a standalone free website, it will do so without either of the co-founders. The site’s first editor, Adrian Fernandez Baumann, left several years ago. Here’s part of an FAQ explaining what the change will mean for readers:

This partnership will give The Mendocino Voice the stability to maintain its news operation and support its journalists. It’ll create a regional network all along the coast as well as the inland areas and give reporters the opportunity to grow. It’s a promise of long-term sustainability. Joining with Bay City News Foundation means that we’ll have the capacity for deeper coverage of environmental issues, plus more resources for bringing you that news, including more photographers, data journalists and round-the-clock editors.

The Mendo Voice was the first project I visited in my reporting for “What Works in Community News.” I was on the ground during the first week of March in 2020, and we all know what happened that week. I covered an event the Voice hosted at a local brewpub on Super Tuesday, which I reported on for GBH News. Two days later, I was on hand as Maxwell and Baumann reported on a news conference to announce the first measures being taken in response to what was then called the “novel coronavirus.” The nationwide shutdown loomed.

The reason I wanted to include The Mendo Voice in the book that Ellen Clegg and I were writing was that Maxwell and Baumann were planning to convert the project they had founded in 2016 to a cooperative form of ownership. “We are going to be owned by our readers and our staff,” Maxwell told the Super Tuesday gathering. “We think that’s the best way to be sustainable and locally owned.”

After years of following a nascent news co-op in Haverhill, Massachusetts, which ultimately failed to launch, I was intrigued. Unfortunately, the co-op that Maxwell and Baumann envisioned did not come to pass, either. COVID-19 wreaked havoc with their plans, though the Voice continued to publish and provide “useful news for all of Mendocino.”  Baumann took a personal leave that ended up becoming permanent. And Maxwell was unable to move ahead with the community meetings she had envisioned to make the co-op a reality. “I think we basically had a year’s worth of events that we were planning,” she told me in 2022.

By then, the Voice was essentially operating as a hybrid — a for-profit that had a relationship with a nonprofit organization that allowed for tax-deductible donations to support the Voice’s reporting. Eventually, she said, the site was likely to move toward a more traditional nonprofit model.

The co-op idea is an interesting one, but to this day I’m not aware of a successful example at the local level. The Defector has made it work, but that’s a national project. In Akron, Ohio, The Devil Strip, an arts-focused magazine and website, tried for a while but then collapsed in an ugly fashion.

Maxwell and Baumann, two young journalists who launched The Mendocino Voice after leaving jobs at Mendo County newspapers being destroyed by the hedge fund Alden Global Capital, built something of lasting value. Best wishes to both of them.

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Why a direct government subsidy for local news in Cambridge is a bad idea

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On June 19, 2024

In Local News

Cambridge City Hall. Photo (cc) 2010 by andrew_cosand

Government assistance for journalism exists along a continuum. Media scholars such as Paul Starr and Victor Pickard have observed that the American press got an enormous boost starting in Colonial times by way of generous postal subsidies — a benefit that lasted until several decades ago, when market fundamentalists began demanding that the Postal Service cover its expenses. Public notices — advertisements that government agencies and corporations are legally obliged to take out in order to publicize certain types of meetings, contracts, bids and the like — are another form of subsidy.

As the local news crisis has deepened, other ideas have been put forward. As Ellen Clegg and I write in our book, “What Works in Community News,” an independent board in New Jersey, the Civic Information Consortium, has awarded some $5.5 million to fund reporting and information projects over the past few years. In California, a $25 million appropriation is paying the salaries of recent master’s degree journalism graduates at UC Berkeley to cover underserved communities over a three-year period. Legislators in New York and Illinois are moving toward approving tax credits for local news publishers to hire and retain journalists after similar efforts at the federal level have stalled.

The challenge is to keep government assistance as indirect as possible so that journalism can maintain its vital role as an independent monitor of power. Which is why an idea that’s being discussed in Cambridge goes too far.

Boston Globe reporter Spencer Buell writes that the City Council is considering a proposal to set aside $100,000 a year in public money to support local news over the next three years. If enacted, the money, to be administered by an independent board, could be awarded to Cambridge Day, a longtime and well-regarded local newspaper, as well as other outlets. Among the proponents: Cambridge News Matters, a nonprofit that has been working with Cambridge Day and could partner with others as well. (Disclosure: I’ve offered some advice and counsel to Cambridge News Matters when I’ve been asked, and I told them just recently that I thought this was a dubious idea.)

Mary McGrath of Cambridge News Matters told Buell: “We heard loud and clear that quality local journalism is critical to democracy, that you can’t have a cohesive community without an informed citizenry. The business model to deliver this kind of journalism is broken.” Buell also interviewed me. Here’s what I told him:

We want local news organizations to be able to cover government and other institutions and keep an eye on them — not always in an adversarial way, but always in an independent way. If you’re going to have a direct transfer of money from local government to local news organizations, you’ve lost that. So I just don’t think this is a good idea.

Philosophical objections aside, what’s being discussed is pretty short money to put journalistic independence at risk. As Buell notes, Cambridge News Matters hopes to raise several million dollars in private donations over the next few years. The Boston area is home to many local news startups that were launched in response to the giant newspaper chain Gannett’s abandonment of its weekly newspapers, including the Cambridge Chronicle. None of them, whether nonprofit or for-profit, has had to rely on direct government funding.

I’m a longtime admirer of Cambridge Day and its editor, Marc Levy, as well of McGrath and the folks at the nonprofit. I would love to see more local news coverage in Cambridge than Marc is currently able to provide, and I have no doubt that everyone involved in this would make strenuous efforts not to be influenced by any government funding they might receive. But I just don’t see how this is the way to go.

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Want to succeed in for-profit local news? Go local — and take charge of your own data.

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On June 11, 2024

In Local News

Gordon Borrell may not be a name who’s familiar to you, but he’s a big deal in the world of local news: he’s the CEO of Borrell Associates, based in Williamsburg, Virginia, whose business is “tracking, analyzing, and forecasting 100% of what local businesses in the U.S. spend on all forms of advertising and marketing, right down to the county level for all markets.”

Over the weekend, he appeared on “E&P Reports,” the vodcast hosted by Mike Blinder, publisher of the trade magazine and website Editor & Publisher. Blinder was excited enough to contact me and make sure I gave it a listen. I did, and if you’re interested in the future of advertising for local news outlets, you’ll want to check it out.

Essentially, Borrell offered some basic wisdom about what community journalism organizations need to do if they want to compete successfully for advertising. They need to offer quality local content. And they need to be able to provide prospective advertisers with “first-party data.” That means information about their audience that they collect themselves rather than relying on distribution via third-party platforms. In other words: newsletters, yes; Facebook, no, at least not as a primary means of distribution.

Because Borrell is placing renewed emphasis on local content, he’s moving his annual conference from Miami to the Walter Cronkite journalism school at Arizona State University.

Pretty wonky stuff, but it validates a lot of what Ellen Clegg and I have written about successful local news outlets in our book, “What Works in Community News.” They have to make themselves essential to their communities, and the way to do that is to be present in people’s lives. Irrelevant content from distant locales, the strategy that corporate-owned newspaper chains are pursuing, appeals neither to readers nor to advertisers.

Moreover, at a time when nonprofit has proven to be the path forward for many local media organizations, Borrell holds out the hope that for-profit news can succeed as well. That said, Borrell is pessimistic enough that he told Blinder he thinks we’ve entered the “final phase” of local news. The goal is to be one of the survivors.

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Talking about ‘What Works in Community News’ with Adam Reilly of ‘Greater Boston’

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On May 16, 2024

In Local News

I was on GBH-TV’s “Greater Boston” Wednesday evening to talk about “What Works in Community News,” the book I co-authored with Ellen Clegg. And though it was great to see old friend Adam Reilly, we were, unfortunately, up against the Celtics (Al Horford!), which is what we were all watching. (Yes, our segment was prerecorded.) So if you’d like to catch up with our conversation, here you go.

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A great night in Dorchester

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On May 14, 2024

In Local News

Many thanks to Joyce Linehan, who hosted Ellen Clegg and me for a book reading for “What Works in Community News” Monday evening in her Dorchester home. About 70 people atternded, including some old friends from The Boston Phoenix. Among the highlights: Ed Forry, founder of the Dorchester Reporter, showed up, bearing a copy of the Reporter’s 40th anniversary edition. I asked him to sign it.

Joyce has been hosting book readings since 2015, and here, in her newsletter, she explains how she does it. She certainly knows what she’s doing, and Ellen and I were honored to be her guests. And the Celtics won!

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Ellen Clegg and I will be speaking about our book in West Roxbury this Monday

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On May 2, 2024

In Local News

Ellen Clegg and I will be speaking at an event for our book, “What Works in Community News,” this Monday, May 6, from 6 to 7:45 p.m. at the West Roxbury branch of the Boston Public Library, 1961 Centre St. We’ll be sponsored by the Friends of the West Roxbury Branch Library, and books will be for sale. Free and open to the public.

A Nebraska weekly is saved, and Ellen Clegg offers her advice and perspective

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On April 30, 2024

In Local News

“What Works in Community News” co-author Ellen Clegg speaks with the Nebraska Examiner about the former owners of that state’s oldest continuously published weekly, who’ve jumped back in to save the paper. Paul Hammel writes that Bev and Ron Puhalla sold The Pawnee Republican but gave up their retirement when the new owner walked away last fall. Bev Puhalla is quoted as saying:

We didn’t want to see the town lose its newspaper. I mean, who’s going to tell the story when all the sheriff’s deputies threaten to quit on January 1 because they haven’t gotten a raise? Who’s going to tell that story?

Ellen tells the Examiner, “The media business has always been hard, and it’s harder than ever now.” But she adds that local news entrepreneurs across the country are finding a way forward — including Clegg herself, as she is a co-founder of Brookline.News, a nonprofit just outside of Boston. Her advice to the Puhallas and others: “You’re doing important work, and it’s hard to find the formula that works. But don’t lose hope — it’s too important.”

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