Tag: What Works

Margaret Sullivan tells us how national media failures connect with the local news crisis

Margaret Sullivan. Photo (cc) 2016 by Michaelbenabib.

The “What Works” podcast is back after our summer hiatus. My co-host, Ellen Clegg, was feeling under the weather, so I’m flying solo. But no worries — Ellen still handled editing and production, and she should be back for our next episode.

We’re pleased to have Margaret Sullivan as our guest. Sullivan has spent the last decade or so doing the toughest of jobs: telling the country’s most powerful newsrooms what they’re getting wrong. She was the fifth public editor at The New York Times, from 2012 to 2016. Somebody once called it the worst job in journalism, but she took it anyway. Then she went to The Washington Post as its media columnist, where she covered the 2016 and 2020 elections, the Trump years, and the insurrection of Jan. 6, 2021. She left the Post in 2022, which, in hindsight, looks like excellent timing.

Sullivan writes a weekly column on media, politics and culture for The Guardian US, and she publishes a fearless newsletter on Substack called American Crisis, where she calls out lapses in how the media are covering Donald Trump’s authoritarianism.

But she also has deep roots in local journalism. She was a summer intern at her hometown paper, The Buffalo News, and worked her way up to become its first woman editor-in-chief. So she knows firsthand what happens to a community when its newspaper is gutted. In 2020, she published a book about the local news crisis called “Ghosting the News: Local Journalism and the Crisis of American Democracy” and, we’re pleased to say, she blurbed our book, “What Works in Community News.”

I’ve got a Quick Take that Yogi Berra would have called déjà vu all over again. The Block family, which owns The Blade newspaper in Toledo, Ohio, says it will shut down the paper if they can’t find a buyer by the end of 2026. Now where have we heard that before? I also dive into the new impact report from the American Journalism Project, a philanthropic organization that turns out to be one of the biggest funders of nonprofit news in the country. AJP makes the case that nonprofit news as a business model has moved past the experimental stage.

You can listen here, or you can subscribe through your favorite podcast app.

In ‘Deserted,’ Nick Mathews explains how the local news crisis is devastating rural communities

Old store in Nelson County, Va., a focus on Nick Mathews’ new book, “Deserted.” Photo (cc) 2010 by Ted Hodges.

Local news is in crisis everywhere, but the challenge is more daunting in rural areas than it is in cities or affluent suburbs.

Consider the Storm Lake Times Pilot, which serves a farming community in Iowa. As co-founder Art Cullen explains in the 2021 documentary “Storm Lake,” the rise of agribusiness wiped out much of the local advertising that had once sustained the paper while the spreading tentacles of social media grabbed another large chunk. When Cullen appeared that same year on the podcast that Ellen Clegg and I host, “What Works: The Future of Local News,” he told us that both he and his brother, John Cullen, were living on Social Security rather than take a salary out of their precarious newspaper revenues.

The Storm Lake Times Pilot is emblematic of a national phenomenon. In 2025, the Local News Initiative at Northwestern’s Medill School found that 213 U.S. counties lacked a local news outlet, and that nearly 80% of those counties were in rural areas.

This depressing state of affairs is the focus of Nick Mathews’ new book, “Deserted: Life Without Local News in Rural America.”

Read the rest at The Arts Fuse.

Emily Sweeney tells us how she uses social video to help The Boston Globe reach new audiences

This video about a break-in at a mansion in Beverly, Mass., helped launch Emily Sweeney to stardom.

On the latest “What Works” podcast, Ellen Clegg and I talk with Emily Sweeney of The Boston Globe. As the Globe’s first social video journalist, Emily has broken through the clutter on TikTok, YouTube and Instagram with her Dorchester accent and her collection of track suits. Not to mention her skills as a reporter.

There’s a Northeastern connection as well: Sweeney played on NU’s championship-winning Division 1 women’s ice hockey team.

I’ve got a Quick Take about NJ Spotlight News, a website and a newscast that covers politics and public policy in New Jersey. It’s also featured in our book, “What Works in Community News.” Spotlight was in danger of being seriously downsized after Donald Trump and the Republican Congress zeroed out funding for public media. The state of New Jersey, facing a budget crisis, cut its public media subsidy as well. Now, though, it looks like there’s good news to report.

Ellen’s Quick Take is on a comprehensive investigation into a Trump donor named Tim Barnard. Barnard Construction has received billions in taxpayer dollars to build the border wall in the Southwest. The story was reported by the nonprofit High Country News in Colorado and republished by another nonprofit news site, AZ Luminaria in Arizona. It’s a strong example of how a national story can be localized and, in doing so, pack a real punch.

You can listen to our conversation here, or you can subscribe through your favorite podcast app.

Finally, a programming note: The podcast will be on mute for the summer, returning in late August or September. So behave yourselves.

A bookstore starts publishing reviews — but that’s not the only way book journalism is being kept alive

Public domain photo via rawpixel.

As Sophie Culpepper correctly observes at Nieman Lab, book reviews in the mainstream press are fading away, with The Washington Post folding its standalone books section and The Associated Press getting rid of reviews.

Now Porter Square Books in Cambridge, Massachusetts, has taken matters into its own hands. Culpepper reports that co-owner Josh Cook has launched something called the Porter Square Review of Books, which is publishing one review every week or so. Cook tells Culpepper:

A lot of bookselling is the first couple steps of writing a book review anyway. You assess it to see if you like it, you figure out how you’re going to describe it to other people, you decide whether you’re going to finish it … We already are part of the way there. Why not just see if we could do it?

It’s a positive step, but it’s hardly the only innovative attempt at keeping book reviews alive. So let me remind you of a couple that I’ve mentioned during the past several years.

📚 Midbrow, originally the Independent Review Crew, is a nonprofit project launched by New Haven Independent founder Paul Bass in 2023. Midbrow’s mission is to revive arts and culture reviewing across all genres — including books — in the spirit of the old alternative press. (Bass himself wrote about politics for the now-defunct New Haven Advocate for many years.)

Midbrow’s content is published on its own website and in eight cities that have correspondents. Boston is not among them at the moment, although in the past there was a local writer whose work was republished by Universal Hub. Bass talked about Midrow with Ellen Clegg and me on our podcast, “What Works: The Future of Local News,” around the time of its launch.

📚 The Arts Fuse, begun in 2007, offers high-brow arts criticism — again, including books — in the spirit of the late, great Boston Phoenix, where founder Bill Marx was a longtime critic and where I worked for many years as the media columnist. I’m an occasional contributor to The Arts Fuse, and in fact I’m working on a book review for Marx right now. The nonprofit, according to its website, is “a curated, independent online arts magazine dedicated to publishing in-depth criticism, along with high quality previews, interviews, and commentaries.”

📚 Marx is also a co-founder of Viva la Book Review, a nonprofit project aimed at fostering “thoughtful, well-crafted book criticism in community news media across the country,” as Ellen and I put it in our introduction to Marx’s appearance on “What Works” in 2025. We had a great conversation about how book reviewing intersects with local news.

📚 Finally, another former Phoenix colleague of mine, acclaimed author Nina MacLaughlin, started an email newsletter after The Boston Globe short-sightedly dropped her Sunday column about local book news. MacLaughlin now writes essentially the same column on her own. She doesn’t write reviews; rather, she rounds up news about literary happenings in Boston and across the region. It’s called New England Literary News, and yes, you should subscribe.

How a team of Northeastern journalism students covered the aftermath of Hurricane Helene

The Northeastern team behind “Caught in the Current.” Back row from left: Azariah Baker, Beck Orten, Grace Sawin, Hayes Botnick. Middle row from left: Mia Filler, Ali Caudle, Professor Carlene Hempel, Namira Haris, Claire Ogden. Front row from left: Sydney Woogerd, Eva Ciolek Passeri, Valentina Gutierrez.

On the latest “What Works” podcast, Ellen Clegg and I talk with Professor Carlene Hempel at Northeastern and her student Sydney Woogerd. This spring, Carlene brought a team of student journalists to Asheville, North Carolina, for a week-long intensive reporting trip that focused on the devastating aftermath of Hurricane Helene.

The result: a digital multimedia investigation called “Caught in the Current: Helene Recovery in Asheville and Beyond.” Put simply, this is a stunning project, with podcasts, videos, photos and text. There’s a great soundtrack. Please do yourself a favor and spend some time with it.

Carlene has been a journalism professor at Northeastern University for more than 20 years. She specializes in teaching long-form narrative writing as well as creating on-site, pop-up newsrooms domestically and abroad for her courses. Her 2025 reporting class and resulting magazine about the 10-year anniversary of Flint, Michigan’s water crisis won two national reporting awards. 

From Sydney Woogerd’s story “Lost and Found.”

Sydney is studying journalism and international affairs at Northeastern University with a focus on multimedia storytelling. She serves as co-photo director for The Avenue, a student-led fashion publication, where she directs visual strategy and creates editorial content. She has also contributed to The Huntington News and Artistry Magazine as a writer and photographer documenting community stories across Boston. Sydney served as the project’s photo editor.

I’ve got a Quick Take about our recent What Works webinar on “Audience, AI and Events” for local-news publishers, journalists and volunteers. If you missed it, you can watch the videos here.

Ellen shares five lessons learned from watching how the projects that were subjects of our book, “What Works in Community News,” have evolved.

You can listen to our conversation here, or you can subscribe through your favorite podcast app.

Ron Mitchell tells us how The Bay State Banner is serving Greater Boston’s communities of color

Photo (cc) 2026 by Dan Kennedy.

On the latest “What Works” podcast, Ellen Clegg and I talk with Ron Mitchell, publisher and editor of The Bay State Banner. In 2023, Mitchell and André Stark, both seasoned television news journalists, purchased the Banner, a newspaper covering the Black and brown communities in Boston and beyond.

The Banner was started in 1965 by Melvin Miller. The print weekly is legendary for covering stories that were ignored by other publications, such as stories about the Black and Latino communities in the Boston neighborhoods of Roxbury, Dorchester and Mattapan. Mitchell and Stark are expanding its digital footprint.

Ron Mitchell

During his 27 years at WBZ-TV (Channel 4), Mitchell created news coverage focused on racism in elementary school textbooks in 2014 and a series chronicling an 11-year lawsuit that culminated in an $11 million award to a Black firefighter in Brookline.

Ellen and I also talk with Sanjana Mishra, who just received her bachelor’s degree from Northeastern in journalism and criminal justice. She’s worked in local news, communications and social media. In one of my classes last semester, she wrote a final paper on the role of private equity and corporate-chain ownership in creating and exacerbating the local-news crisis. Her paper, which we’ve published at What Works, focuses on Alden Global Capital and USA Today Co., known as Gannett until recently.

Ellen has a Quick Take on “North Star Stories,” a daily radio broadcast on local news carried by AMPERS, a network of 17 community FM stations across Minnesota. It’s by community, for community, and it’s funded partly by donors and partly by the state.

I’ve got a Quick Take about the latest on The Pittsburgh Post-Gazette, which announced earlier this year that it was shutting down in the face of mounting losses. What’s happened since is mostly good — but it comes with a sour aftertaste.

You can listen to our conversation here, or you can subscribe through your favorite podcast app.

A summary of our conversation

We used Otter, an AI-powered tool, to produce a transcript of our conversation, then fed it into Claude and asked it to write a 600-word summary, which was then read by us for accuracy. The results are below. Do you find this useful? Please tell us what you think by using the Contact form linked from the top of our website.

Continue reading “Ron Mitchell tells us how The Bay State Banner is serving Greater Boston’s communities of color”

Did you miss our What Works webinar on ‘Audience, AI and Events’? Here are the videos.

Thursday’s webinar on “Audience, AI and Events” was a rousing success. We want to thank all of our presenters as well as the local-news publishers, journalists and volunteers who gave up part of their day — and, in a few cases, their entire day — to pick up ideas and learn new skills.

We recorded all of our sessions, and you’ll find them below. For our three workshops, led by Emily Turner, Dr. John Wihbey and Iris Adler, we used breakout rooms so that participants could work on projects assigned by the facilitators. Those have been edited out of the videos.

We kicked off the webinar with a welcome from What Works’ co-leaders, Professor Dan Kennedy of Northeastern’s School of Journalism and Ellen Clegg, a retired top editor at The Boston Globe and a co-founder of Brookline.News, a digital nonprofit. We provided a brief update on the nine major local- and regional-news projects that we profiled in our 2024 book, “What Works in Community News.” Spoiler alert: They’re all alive and well, though some have changed in significant ways.

Our first workshop, on “Audience Development and Engagement,” was led by Emily Turner, deputy editor of community at Boston.com. Emily was a student of Dan’s back in the day.

Our second workshop, on “AI Skills for Local News Organizations,” was led by Dr. John Wihbey, a professor of media and technology at Northeastern and the author, most recently, of “Governing Babel: The Debate over Social Media Platforms and Free Speech — and What Comes Next.”

Our keynote address featured Dan Lothian, editor-in-chief and general manager of local news at Boston’s public media organization GBH and professor of the practice in Northeastern’s School of Journalism, and Lee Hill, executive editor of GBH News. They were introduced by Professor Jonathan Kaufman, director of Northeastern’s School of Journalism.

Our third and final workshop, on “Event Planning for Building Community,” was led by award-winning veteran broadcaster Iris Adler. She is also a board member at Brookline.News, and just a week earlier she organized a successful storytelling event to benefit the news outlet at the Coolidge Corner Theatre.

Joe Kriesberg and Laura Colarusso tell us about the present and future of CommonWealth Beacon

Joe Kriesberg and Laura Colarusso of CommonWealth Beacon.

On the latest “What Works” podcast, I talk with Joe Kriesberg, the publisher of CommonWealth Beacon, and Laura Colarusso, the editor. Ellen Clegg is off the air this week but edited this episode behind the scenes.

CommonWealth Beacon is a digital nonprofit that’s part of the Massachusetts Institute for a New Commonwealth, better known as MassINC, and Joe is the CEO. CommonWealth Beacon covers politics and public policy at the state level and has increasingly been branching out into local coverage as well. And it happens to be celebrating its 30th anniversary this year.

Joe has been with MassINC since 2023 and has overseen the expansion of CommonWealth Beacon’s staff and mission. Before that, he was president and CEO of the Massachusetts Association of Community Development Corporations, where he was a leading advocate for affordable housing. He brings decades of nonprofit management experience and an extensive background of working with news organizations. He has raised millions of dollars for mission-driven organizations.

Laura is an award-winning editor and reporter who combines digital media expertise with a commitment to old-school reporting. Before coming to CommonWealth Beacon, she was the editor of Nieman Reports, a magazine and website published by Harvard’s Nieman Foundation that covers issues related to journalism. She has also worked as the digital managing editor at GBH News and the digital opinion editor at The Boston Globe, and is a frequent contributor to the Washington Monthly.

Some disclosures: I’m a member of CommonWealth Beacon’s editorial advisory board and write occasional opinion pieces for the publication. I also worked with Laura at both GBH News and Nieman Reports.

I’ve got a Quick Take on the 2026 World Press Freedom Index, published recently by the international organization Reporters Without Borders. It shows that the United States has fallen to 64th, coming in just behind Botswana and just ahead of Panama.

You can listen to our conversation here, or you can subscribe through your favorite podcast app.

Also, an important announcement: Our annual What Works webinar will take place on Thursday, May 21. It’s a free, all-day event aimed at enhancing skills in audience development, ethical and effective uses for AI, and how to plan a successful event. You can register here.

A summary of our conversation

We used Otter, an AI-powered tool, to produce a transcript of our conversation, then fed it into Claude and asked it to write a 600-word summary, which was then read by us for accuracy. The results are below. Do you find this useful? Please tell us what you think by using the Contact form linked from the top of our website.

Continue reading “Joe Kriesberg and Laura Colarusso tell us about the present and future of CommonWealth Beacon”

Registration is now open for our free What Works webinar on ‘Audience, AI and Events’

We’re excited to announce an all-star lineup for our 2026 What Works webinar, “Audience, AI and Events,” aimed at practical skills for local news publishers. This free, all-day teleconference will be held on Thursday, May 21. You’ll be able to sign up for interactive workshops facilitated by leaders in their fields. Please register today!

What Works is part of Northeastern University’s School of Journalism and is affiliated with the Center for Transformative Media.