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Former GBH News GM Pam Johnston to lead RI’s public TV and radio operations

Pam Johnston. Photo © 2021 by Dominic Gagliardo Chavez/GBH.

Following a tumultuous four years as general manager of GBH News, Pam Johnston has been named CEO of Rhode Island’s public television and radio operations, according to a report by Ian Donnis and Pamela Watts for The Public’s Radio.

Johnston left GBH in May, nearly four months after Mark Shanahan of The Boston Globe reported on discontent among some employees over her management style. Within days, GBH announced that the station’s three local television programs on public affairs, “Greater Boston,” “Basic Black” and “Talking Politics,” would be canceled, though they may be back as digital offerings at some point.

In Rhode Island, Johnston’s duties will be similar to those she had at GBH News, the local news arm comprising radio, digital and — until recently — television. She will head up both Rhode Island PBS and The Public’s Radio, outlets that have merged during the past year. In a statement, Johnston said:

I am honored to be stepping into this role at such a vital moment. At a time when trust in the media is eroding and societal gaps are widening, public media can play a critical role in fostering understanding, goodwill, and connection. I believe that here in Rhode Island we have the team, talent, and resources to redefine the very best of what public media can be.

In 2022 Johnston was a guest on “What Works: The Future of Local News,” a podcast that I host with Ellen Clegg.

My standard disclosure: I was a paid part-time contributor to GBH News for many years, mainly as a panelist on “Beat the Press with Emily Rooney,” a weekly TV show that was canceled under Johnston’s watch in 2021.

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The return of a Fourth of July tradition: The annual New England Muzzle Awards

Photo (cc) 2015 by jqpubliq

A “disgruntled homophobic Middle School janitor.” The Massachusetts legislature, which has resolutely refused to strengthen our notoriously weak public records law. A Rhode Island city councilor who threw a critic out of a public meeting. A Malden charter school that refused to turn over public records on the patently absurd grounds that it’s not a public school.

These are just a few of the people and institutions that I’ve singled out over the past year as recipients of the New England Muzzle Awards, my annual Fourth of July round-up of transgressions against freedom of expression.

From 1998 to 2012, I wrote these up for the late, much lamented Boston Phoenix. Then, from 2013 to 2022, the Muzzles were hosted by GBH News. I decided to call it a wrap with the 25th-anniversary edition. But then I began to write up Muzzles as they came to my attention rather than saving them all for Independence Day. What follows are Muzzle Awards I’ve handed out since last June.

Kudos, as always, to my friends Harvey Silverglate, who conceived of this annual feature all these years ago, and Peter Kadzis, who edited all 25 editions. They were inspired by the Jefferson Muzzles, which no longer are awarded. Here in New England, though, their spirit lives on.

At a time when democracy itself is under threat, defending the First Amendment is more important than it’s ever been. The envelopes, please.

How our weak public records law is enabling a cover-up of school sports harassment (June 20, 2023)

The Mystic Valley Charter School, winner of a 2017 Muzzle, is back to its old tricks (Aug. 1, 2023)

A Muzzle Award goes to an R.I. city councilor who threw a critic out of the chambers (Aug. 7, 2023)

A NH publisher faces sentencing, while a small town in Mass. says no to drag (Dec. 13, 2023)

A Muzzle for the officers who removed a teenage journalist from a GOP event (Oct. 16, 2023)

In Marblehead and Waltham, teachers and officials seek to stifle public scrutiny (Nov. 8, 2023)

A Muzzle Award for the anonymous troll who reported ‘Gender Queer’ to the police (Dec. 21, 2023)

NH newspaper publisher fined $620 for running unlabeled political ads (Dec. 22, 2023)

AG Campbell boosts free speech for electeds, while an anti-trans shirt goes to court (Feb. 14, 2024)

A Muzzle to a CT police department that kept a murder probe under wraps (March 17, 2024)

Muzzle follow-up: North Brookfield will allow drag show at Pride event (March 20, 2024)

How our shameful public records law is affecting the Karen Read murder trial (April 29, 2024)

Great Barrington teacher sues town, school district and police over classroom search (May 17, 2024)

Plymouth official threatens reporter for recording a public, live-streamed meeting (June 20, 2024)

A Vermont state trooper, a middle finger — and, voilà, a New England Muzzle Award (July 1, 2024)

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Subscription woes, public media challenges and the Post’s staff bites back

Public domain photo by cweyant

Here’s a round-up of media links for your Monday morning.

• With print dollars giving way to digital dimes and platform pennies, newspapers have been looking to online subscriptions for revenue and growth. Nationally, The New York Times, The Wall Street Journal and The Washington Post have all done well, though the Post, as we know, has hit some bumps. Regional papers like The Boston Globe and the Star Tribune of Minneapolis have succeeded, too. But Poynter business analyst Rick Edmonds has been reading the new Digital News Report from the Reuters Institute for the Study of Journalism and finds that, among digital subscribers, “at least 60% pay less than full price.” Full-price conversion at renewal time isn’t easy, either. Keep that in mind the next time you see an email from a newspaper offering six months for $1.

• Public broadcasting this year has been slammed with layoffs both nationally and in Boston, with both WBUR and GBH News suffering significant cuts. At Editor & Publisher, nonprofit consultant Tom Davidson writes that public media outlets face three challenges: audience fragmentation, a glut in podcasts and a decline in underwriting, as advertising is known in the nonprofit world. Davidson writes: “The good old days are not coming back. Drive-time audiences are never going to return to their late-2010 peak…. Engaging different audiences requires a deep, humble understanding of their wants, needs and desires.”

• I was heartened to see a four-byline story in The Washington Post, published Sunday night, about the latest scandal involving the paper’s new executive team. The story documents a close working relationship (free link) between John Ford, “a once-aspiring actor who has since admitted to an extensive career using deception and illegal means to obtain confidential information for Britain’s Sunday Times newspaper,” and Robert Winnett, who publisher Will Lewis, up to his neck in ethical challenges of his own, has named to become the Post’s executive editor later this year. The article, based on draft chapters of a book Ford wrote, includes this delicious package:

Winnett moved quickly to connect Ford with a lawyer, discussed obtaining an untraceable phone for future communications and reassured Ford that the “remarkable omerta” of British journalism would ensure his clandestine efforts would never come to light, according to draft chapters Ford wrote in 2017 and 2018 that were shared with The Post.

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Dan Lothian is the steady hand that GBH News needs right now

Dan Lothian

Less than a week after GBH canceled its three local news and public affairs television programs while laying off 31 employees, the public media behemoth is taking a big step in the right direction. Dan Lothian, executive producer of “The World,” has been promoted to the newly created position of editor-in-chief of both “The World,” a radio program that covers international news, and of GBH News, its local operation encompassing radio, digital and, until last week, television.

Dan is a professional friend. We were fellow panelists at GBH-TV’s former media program, “Beat the Press with Emily Rooney,” and we’re colleagues at Northeastern University. A former international and national reporter for CNN, he is, above all, a steady hand and a calming presence, which no doubt is exactly what the rattled newsroom needs right now.

Lothian also brings with him the sort of goodwill needed so that he and other GBH executives will be able to take the time to figure out what’s next. GBH’s chief executive, Susan Goldberg, has said that the three former TV shows, “Greater Boston,” “Basic Black” and “Talking Politics,” will be brought back as digital programs at some point. When? What will that look like? What is the future of GBH Radio’s rivalry with WBUR, the city’s highest-rated news-focused public radio station? No, they’re not going to merge, but are there ways that they might collaborate? What is the future of the general manager’s position at GBH News, vacated last week when Pam Johnston announced she was leaving?

Anyway, I’m thrilled for Dan and for my former GBH News colleagues. What follows is the GBH press release.

Boston public media producer GBH has named Dan Lothian to the newly created role of Editor in Chief, GBH News and “The World.” An award-winning journalist with deep roots in both domestic and international news, Lothian is currently the executive producer of “The World,” public radio’s longest-running daily global news program, produced in Boston by GBH and PRX, a leading public radio and podcast distributor.

“Dan has impeccable credentials and is respected by colleagues throughout GBH and by journalists across the globe,” said Susan Goldberg, president and CEO of GBH. “With his background in both breaking news and long-form features, and with deep experience in radio, television, and across digital platforms, he is ideally suited to lead coverage for today’s audiences.”

As part of today’s announcement, Tinku Ray, currently managing editor for “The World,” will be promoted to Executive Editor of the program. She’ll continue to report to Lothian. Lee Hill, Executive Editor for GBH News, will also report to Lothian.

Lothian joined “The World” as Executive Producer in 2021. Under his leadership, the show expanded its reach, airing on a record 377 public radio stations across the United States and in Canada, reaching about 2 million people weekly. In 2022, “The World” received a $205,000 grant from the Corporation for Public Broadcasting (CPB) to expand and sustain its coverage of the war in Ukraine. With support from the Lumina Foundation, Lothian and the team at “The World” created The World’s Global Classroom, which focused on amplifying stories from young college students. In addition to his role as executive producer, Lothian hosted “The State of Race,” a multi-platform series on race and racial inequality produced in partnership with GBH WORLD, NAACP Boston, and The Boston Globe.

“We have the opportunity to bring our audience stories by connecting the global to the local, while simultaneously delivering the critical information they need to be informed and engaged citizens,” said Lothian. “In addition, today’s environment requires a focus on innovation. To reach a wider audience, we have to find new ways and platforms to share these stories. I’m looking forward to working with all of my colleagues and partners to support the excellent journalism they produce every day.”

Lothian spent more than a decade as a correspondent for CNN, covering the White House, presidential campaigns, and breaking news. He also spent time working in CNN’s Jerusalem bureau. He began his career in radio at the age of 16 and went on to work at several local TV stations across the country. He then served as a National Correspondent at NBC News for seven years with stories on Nightly News, the Today Show, and MSNBC as well as working in both the Tel Aviv and Cairo bureaus.

Lothian will begin his new role on June 1.

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GBH News general manager Pam Johnston is leaving at the end of the month

Pam Johnston. Photo © 2021 by Dominic Gagliardo Chavez/GBH.

GBH News general manager Pam Johnston is leaving the station at the end of the month. A friend was filling me in even as Aidan Ryan was reporting on her departure for The Boston Globe. GBH News comprises the public media behemoth’s local programming across television, radio and digital. On the radio, GBH (89.7 FM) lags well behind WBUR (90.9 FM). Both stations emphasize NPR programming and local news; ’BUR is in the midst of buyouts and layoffs, and GBH may not be far behind.

Johnston’s announcement comes nearly four months after the Globe’s Mark Shanahan reported that GBH was in turmoil. Based on my own conversations with current and former station employees, I know that Johnston had both supporters and detractors among the staff. “With new leadership at GBH, there are new opportunities and new strategies for our newsroom,” Johnston said in an email to the staff that was obtained by Ryan. “I’m excited about what comes next. I will continue watching, listening, and cheering you on every step of the way.”

Ellen Clegg and I interviewed Johnston on the “What Works” podcast in March 2022. My standard disclosure: I was a paid contributor to GBH News from 1998 to 2022, mostly as a panelist on “Beat the Press with Emily Rooney,” the award-winning media program that was canceled under Johnston’s watch in 2021.

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Emily Rooney talks about local TV news, ‘Beat the Press’ and holding the media to account

Emily Rooney. Photo via the Massachusetts Broadcasters Hall of Fame.

On our latest “What Works” podcast, Ellen Clegg and I talk with Emily Rooney, the longtime host of “Beat the Press,” an award-winning program on WGBH-TV (Channel 2). I was a panelist on the show, a weekly roundtable that offered local and national media criticism. It had a 22-year run but was canceled in 2021. You can watch the 20th-anniversary episode here. The show, which is much missed by many former viewers, had a brief second life as a podcast.

Emily has got serious television news cred. She arrived at WGBH from the Fox Network in New York, where she oversaw political coverage, including the 1996 presidential primaries, national conventions, and presidential election. Before that, she was executive producer of ABC’s “World News Tonight” with Peter Jennings. She also worked at WCVB-TV in Boston for 15 years, from 1979–’93, as news director and as assistant news director — a time when WCVB was regularly hailed as the home of the best local newscast in the U.S.

“Beat the Press” may be no more, but there’s a revival of interest in responsible media criticism from inside the newsroom. Boston Globe columnist Kimberly Atkins Stohr recently wrote an op-ed calling for the restoration of a public editor position at The New York Times, The Boston Globe and other news outlets.

In our Quick Takes, I’ve got an update on one of our favorite topics — pink slime. Wired has a wild story out of rural Iowa involving a Linux server in Germany, a Polish website and a Chinese operation called “the Propaganda Department of the Party Committee of the Xinjiang Uyghur Autonomous Region.”

Ellen recounts a legal saga in Southeastern Minnesota involving the sale of a newspaper group and allegations of intellectual property theft. It’s all about a single used computer and its role in creating a media startup.”

You can listen to our conversation here and subscribe through your favorite podcast app.

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WBUR’s funding woes are part of a larger challenge facing public radio

WBUR’s CitySpace. Photo via WBUR.org.

If any form of media were well-positioned to respond to the decline of large daily newspapers, it was — seemingly — public radio.

For one thing, the business model wasn’t broken. Many people were still commuting to work in their cars. For another, public radio stations, unlike nearly all newspapers, are nonprofits, meaning they can attract funding from a more diverse range of sources: tax-deductible listener donations, large grants and even (in some states, anyway) direct government funding. (Public radio also receives a small amount of funding from the Corporation for Public Broadcasting, which disburses federal money.)

When I was reporting on the Denver media environment for “What Works in Community News,” I learned that Colorado Public Radio was perhaps the largest news organization in the state — larger than any newspaper or digital source and on a par with the city’s TV news operations.

But things have changed. Post-pandemic, people are commuting fewer days each week. They also have more choices, and may be listening to a podcast while driving rather than public radio. Of course, public radio has a lot of podcasts, but they’re operating in a more competitive environment than they are on the radio dial. In Washington, WAMU Radio recently announced deep cuts and the closure of its DCist website. NPR itself is downsizing its workforce by about 10%, citing a drop in ad revenues.

And now that difficult environment has come to Boston, with WBUR Radio (90.9 FM) telling listeners that it may impose a hiring freeze or even cut jobs if listeners don’t increase their giving in order to offset a decline in advertising. The station’s chief executive, Margaret Low, told Aidan Ryan of The Boston Globe that income from on-air sponsorships has dropped by 40% over the past five years, even as its audience has continued to grow. (Here is a different version of that story from Boston.com, the Globe’s free sister site.)

“The business has never been harder, full stop,” Low told Ryan.

Low laid out the challenges facing WBUR in some detail in a letter sent to members, which is online at CommonWealth Beacon. She says in part, “At WBUR we’ve seen a dramatic loss of sponsorship support. In the digital age, almost all that money now goes to the big platforms — like Facebook, Google, Amazon and Spotify,” adding: “Sponsorship dollars won’t return to previous levels. These are not temporary ups and downs. They’re long-term shifts.”

Boston is in the unusual position of having two large news-oriented public radio stations. In 2009, WGBH Radio (89.7 FM) switched to an all-news format and has competed head to head with WBUR ever since. WBUR has a larger news operation and has generally led in the ratings, but both operations have carved out their own niche, with WBUR focusing more on news and GBH, as it is now known, taking a lighter, more talk-oriented approach.

I haven’t heard anything about possible cuts at GBH News, as the outlet’s local operation is known and that comprises radio, television (Channels 2 and 44) and digital. Last month, though, the Globe’s Mark Shanahan reported on workplace tumult at the organization, which included a three-month investigation into allegations of bullying and intimidation. So all is not well at either of the city’s public radio outlets.

Together, WBUR and GBH News function as the city’s No. 2 news outlet after the Globe. The local television stations do a good job and outlets like the Boston Herald, Universal Hub, CommonWealth Beacon and neighborhood papers make a contribution as well. But the WBUR-GBH combine is vitally important to the civic health of the city, providing a free alternative to the Globe. Their continued viability is something that ought to concern all of us.

(Disclosures: I was a paid contributor at GBH News from 1998 to 2023, and I’m currently a member of CommonWealth Beacon’s unpaid Editorial Advisory Board.)

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The Globe portrays GBH News as an operation beset by turmoil and toxicity

Photo (cc) 2019 by Dan Kennedy

Early this morning, The Boston Globe published an in-depth story documenting turmoil at GBH News, the local operation at the public media giant that encompasses television, radio and digital. The article, by Mark Shanahan, largely focuses on what some (but not all) employees describe as a toxic workplace culture and hostility toward “old white men.”

The leaders who come under criticism in Shanahan’s reporting are general manager Pam Johnston and executive editor Lee Hill, both of whom apologized to the staff after an internal investigation found, as Shanahan writes, that “senior managers made inappropriate comments about employees’ race, age, and gender by referring to ‘old white men’ when discussing newsroom diversity.” (Johnston turned down Shanahan’s request for an interview, but Ellen Clegg and I hosted her on our “What Works” podcast back in March 2022.)

The two most outspoken voices in the story belong to Jim Braude, co-host of GBH Radio’s “Boston Public Radio,” and Callie Crossley, host of “Under the Radar with Callie Crossley” and cohost of “The Culture Show,” both of which are radio programs.

“People fear for their jobs,” Braude, who’s white, told the Globe, adding: “People testified about mistreatment. Much of it was confirmed. No one was held responsible. Now people have to report to the same person they testified against and pray their supervisor doesn’t know they did.”

Crossley, who’s Black, has a very different view. “Bias, bullying, and intimidation cannot be tolerated, that’s absolutely correct,” she’s quoted as saying. “But I want to be clear: That. Did. Not. Happen. Here.” She also offers some context, saying, “People assume there’s a higher level of civility at public media stations, but I want to correct that. People may assume that based on ‘Masterpiece Theater,’ but newsrooms in public radio are exactly the same as they are anyplace else.”

There’s much more to the story, including angst over falling ratings, some good news on the digital side, and quotes from GBH’s newish chief executive, Susan Goldberg, that everyone is “moving on.” If you care about GBH and public media in general, I urge you to read it.

Beyond that, I really can’t say much. If you’re reading this, you probably know that I was part of GBH News for many years, mainly as a panelist on “Beat the Press with Emily Rooney” throughout its entire run, from 1998 to 2021, but also as a weekly columnist for the website (a stint I ended in 2022) and an occasional guest on radio. I’m also friends with a number of current and former GBH folks.

Shanahan appears to have done an excellent job of bringing GBH’s internal problems into the open, where they belong (remember, this is public media), and I wish the station well in moving beyond this.

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GBH-TV takes on the Kevin Cullen controversy

Because of a schedule conflict, I had to turn down an invitation to discuss the Kevin Cullen story on GBH-TV’s “Talking Politics” Friday. But I would have agreed with guests Kelly McBride of the Poynter Institute and journalist Susie Banikarim of the podcast “In Retrospect” that The Boston Globe made the right call in disclosing that Cullen had signed a document attesting to the mental fitness of Lynda Bluestein, whose quest to die via physician-assisted suicide he was reporting on. I also agree with them that the Globe was on solid ground in running the story anyway along with an editor’s note disclosing Cullen’s ethical breach.

Of note was their response to host Adam Reilly’s question about whether Cullen should have been disciplined. Both said that maybe he was, and that whatever sanction he might have received was handled privately.

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‘The Big Dig,’ from GBH News, is a triumph of long-form audio journalism

The yellow is the path of what would become the Tip O’Neill Tunnel through the city. The red and blue are the Ted Williams Tunnel to Logan Airport. Photo (cc) from the 1990s by the Massachusetts Department of Environmental Protection.

Over the past few months, news organizations in Boston have unveiled massive projects that dig deeply into traumatic (for very different reasons) historical events — The Boston Globe’s series on the 1989 murder of Carol Stuart at the hands of her husband, Charles, whose claim that the killing was carried out by a Black man turned the city upside-down; and GBH News’ nine-part podcast on the Big Dig.

I approached both projects with some trepidation, wondering what more I could learn about such well-known events. Well, the Globe’s series and podcast were incredibly well done, and we did learn a few things we didn’t previously know; I did not see the Stuart documentary film made in conjunction with the series, but I understand it’s essentially a shortened version of the podcast. “The Big Dig” (that is, the podcast, not the tunnels) was outstanding as well. I just finished listening to it a couple of days ago.

Once I started “The Big Dig,” I got hooked because of the premise. We live at a time when it seems that we’re unable to build great public projects. They come in way over budget, they’re flawed and NIMBYs are able to keep them tied up for years. The way host and co-producer Ian Coss frames the podcast is that the Big Dig is among the earliest and most expensive examples of that phenomenon. As we all know, it cost far more than initial projections, it was years late, it was fatally flawed (literally) and opponents were able to tie it up in red tape.

It’s a dilemma that Ezra Klein of The New York Times has talked about a lot on his own podcast. Rather than liberalism that fetishizes process and empowers stakeholders (and non-stakeholders) in such a way that it makes it too easy to stop progress, he argues, we need a “liberalism that builds.” That will also be the topic of his next book, co-authored with Derek Thompson.

“The Big Dig” begins with an unusually righteous example of process liberalism — the fight to stop the Southwest Corridor, led by a bright young bureaucrat named Fred Salvucci and eventually embraced by Gov. Frank Sargent. Salvucci, whose voice holds together the podcast throughout all nine episodes (he’s now 83), rose to become secretary of transportation under Gov. Michael Dukakis and embraced the two projects that eventually became known as the Big Dig: the Ted Williams Tunnel connecting the city with Logan Airport and the Tip O’Neill Tunnel, which enabled Salvucci’s dream of removing the elevated Central Artery and knitting the city back together.

It makes no sense for me to summarize the podcast except to say that Coss does a masterful job of including a tremendous amount of detail and human-interest stories while keeping it moving. We learn all about Scheme Z, a phrase that I thought I’d never hear out loud again. The greedy parking lot owner who held up the airport tunnel. The soil that was softer than expected. The flaws in the slurry walls. That said, I do have three reservations.

  • At the end of episode 8, the Big Dig is portrayed as unsafe. Although Coss tells us that the improperly installed ceiling tiles that led to the death of a driver, Milena Delvalle, were fixed, you do not get the impression that the overall project was safe. Yet in episode 9, the epilogue, we learn that the Big Dig finally can be seen as a success story without any indication of how those safety problems — including significant leaks in the slurry walls — were overcome.
  • A personal pique, but audio clips of my friend and former GBH colleague Emily Rooney, who hosted “Greater Boston” and “Beat the Press” for many years, are heard over and over, especially in episodes 7 and 8 — yet she is never named. Even Howie Carr is identified after one brief snippet of sound. Emily was the face and voice of GBH News for many years, and she should have gotten a mention.
  • The series closes with the launch of the Green Line Extension, which is presented as a triumphant last piece of the puzzle. “It felt good to feel good about a big project that our city had accomplished,” Coss says. “To put the cynicism away for a day and just enjoy the ride.” Now, I’m sure the lead time for the podcast was long, but, uh.

Overall, though, “The Big Dig” is an extraordinarily well-done overview of a project that kept the city tied up in knots for years, and that has been a success despite the astronomical cost — more than $24 billion by some estimates, or triple the $7.7 billion that was budgeted once the work had started, which was itself far higher than the original $3 billion price tag.

I hope GBH got the bounce they were looking for, because I’d like to see more such podcasts in the future. And if you’re new to Boston, you learn a lot about our city from both the Globe’s reporting on the Stuart case and from “The Big Dig.” Along with J. Anthony Lukas’ book “Common Ground,” the story of Boston’s desegregation crisis, these two works of extended narrative journalism have entered the library of essential Boston reading and listening.

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