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Poynter’s Tom Jones renders a nuanced verdict on Kevin Cullen’s ethical lapse

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On January 31, 2024

In Media

Poynter media columnist Tom Jones has weighed in with a lengthy commentary about Boston Globe columnist Kevin Cullen’s decision to sign a legally required form that a terminally ill woman needed in order to proceed with her physician-assisted suicide — a story that he was reporting on, and that was published by the Globe last Friday.

Jones’ conclusion is reasonable, and it’s helped me think through my own conflicted beliefs about what has unfolded. Jones’ bottom line: Cullen committed a serious breach of ethics in going along with Lynda Bluestein’s request, which I’m sure we can all agree on; and Globe executive editor Nancy Barnes made the right call in publishing the story anyway and appending a detailed editor’s note to it. Jones writes:

Two things can be true at the same time: We can acknowledge that Cullen certainly crossed journalistic lines. He should not have signed the form. Even the Globe and Cullen don’t disagree.

But we can also acknowledge that Globe readers benefited from this compelling story and, more importantly, that it would have been a shame had the piece been dropped. The Globe essentially owed it to Bluestein and her family to publish their deeply personal story.

I’m think I agree, but what a mess. Sadly, Cullen’s lapse of judgment has cast a pall over the story, which features not just strong reporting and writing by Cullen but also vibrant photography by Pulitzer Prize winner Jessica Rinaldi. What should have been a triumph of narrative storytelling and photojournalism that helped our understanding of a difficult topic has instead turned into a case study of journalistic ethics. After all, one of the four principles of the Society of Professional Journalists’ Code of Ethics is “Act Independently.” The code explains: “Avoid conflicts of interest, real or perceived. Disclose unavoidable conflicts.”

One question I’ve had from the start is when Barnes found out about Cullen’s actions. According to the Globe, Bluestein asked Cullen and a member of a documentary film crew to sign the document last August; Bluestein died Jan. 4. Without citing a source, Jones writes that “it’s believed that senior editors, including Barnes, weren’t aware of that fact until months later — when Cullen turned in his story after Bluestein’s death in January.”

Cullen declined Jones’ request for comment, but Barnes talked with him, saying in part: “We considered the fact that Lynda and her family opened their homes to us, opened their lives, gave themselves to us for months on end, and trusted us with an incredible amount of access. So that weighed on us, too.… She trusted us to tell her story.”

What makes the entire situation especially fraught is that Cullen was suspended for three months in 2018 after it was learned that he’d made up details in public comments — but not in his work for the Globe — about his involvement in covering the 2013 Boston Marathon bombing.

Cullen has been a welcome voice in the Globe for many years, but all any of us can say about this latest ethical lapse is: What could he have been thinking?

Earlier:

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Globe columnist is called out for facilitating an assisted suicide he was writing about

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On January 26, 2024

In Media Nation

Kevin Cullen (via LinkedIn)

Boston Globe columnist Kevin Cullen is the subject of an extraordinary editor’s note that reveals he helped facilitate the physician-assisted suicide of a terminally ill woman he was writing about. Cullen and photographer Jessica Rinaldi documented the death of Lynda Bluestein, a Connecticut woman who traveled to Vermont to take advantage of that state’s so-called “aid in dying” law.

Cullen describes a meeting with Bluestein and Dr. Diana Barnard, a Vermont physician who was helping Bluestein with the process. Present at the meeting were Cullen and members of a team that was making a film. “At one of the meetings in July with Barnard,” Cullen writes, “Lynda asked a Globe columnist [see editor’s note] and also a member of the documentary team following her story to sign the form saying she knew what she was doing and wasn’t under duress.” Cullen agreed to sign, which prompted this editor’s note from the Globe’s executive editor, Nancy Barnes:

From the editor:

The right to die has long been a controversial issue in many societies, and especially in some religious communities.

Last year, Globe reporter and columnist Kevin Cullen and photographer Jessica Rinaldi set out to chronicle Connecticut resident Lynda Bluestein on her mission to die on her own terms in Vermont, which has a “medical aid in dying” provision. Our intent was not to advocate for this issue, but to share an important perspective and a very personal, albeit wrenching, story.

Vermont’s law required two witnesses to sign a form attesting that Bluestein was in a clear state of mind when she made this decision, and they could not be family members, doctors, any beneficiaries, a nursing home owner or employee, etc.

Bluestein, with the support of her doctor, asked two people who were with her on July 10 to attest to this for her. Reporter Kevin Cullen was one of those people and he agreed to do so — a decision Cullen regrets. It is a violation of Globe standards for a reporter to insert themselves into a story they are covering. That it was intended primarily as a gesture of consideration and courtesy does not alter that it was out of bounds.

After reviewing these details, we have concluded that this error did not meaningfully impact the outcome of this story — Bluestein died on Jan. 4 and she likely would have found another signatory in the months before then. For that reason, we chose to publish this powerful story, which includes exceptional photojournalism, while also sharing these details in full transparency.

Nancy Barnes
Boston Globe executive editor

This is not the first time that Cullen has run afoul of the Globe’s ethics policies. In 2018, he was suspended for three months following an investigation that determined he had fabricated details about the 2013 Boston Marathon bombings in radio interviews and at public appearances. A review of his work for the Globe revealed no problems beyond a few minor errors of fact.

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The Andrea Estes saga leads the list of most-read Media Nation posts in 2023

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On December 29, 2023

In Media

Photo (cc) 2020 by Busdriver666

It’s time once again to take a look at the state of Media Nation and share the most-read posts of the past year. It’s a little complicated this year — in late July, I moved the blog from WordPress.com to WordPress.org, and the numbers for January through July look different when compared to August through December. It seems to be an apples-and-oranges problem, but I can’t put my finger on it. Given that, I’m going to list the top five for the first seven months and the top five for the last five months. Presumably it will be easier to figure it out next year.

January-July 2023

1. Andrea Estes has left the Globe following an error-riddled story about the MBTA (May 4). One of The Boston Globe’s top investigative reporters was fired after the paper erroneously reported that three top managers at the MBTA were living in distant locations when in fact they were in the Boston area. Six others really were working remotely. The Globe has still not disclosed what went wrong, and, by fall, Estes was working at the Plymouth Independent, a well-funded nonprofit with some prominent Globe alumni.

2. Liz Cheney for speaker (Jan. 3). With the dysfunctional House Republicans unable to agree on a speaker, I suggested that a bipartisan coalition turn to Cheney, a hard-right conservative who had nevertheless endeared herself to some Democrats with her service on the House committee that investigated the role played by Donald Trump and others in the failed insurrection of Jan. 6, 2021.

3. An ombudsman could have explained what went wrong with the Globe’s MBTA story (April 28). Following a lengthy correction to Andrea Estes’ story about the MBTA, I urged that the Globe, as well as other news organizations, bring back the ombudsman’s position, something that nearly all news organizations had abandoned over the past 10 years. Sometimes called the public editor, the ombudsman’s role is to act as a reader advocate and look into problems with coverage, standards, tone and other matters.

4. Globe editor Nancy Barnes tells her staff she’s working to unravel the MBTA fiasco (May 4). We’re still waiting — although, to be fair, Estes’ decision to file a union grievance may make it difficult to go public with any information about what went wrong, and who was to blame, in that botched MBTA story.

5. Why the Internet Archive’s copyright battle is likely to come to a very bad end (March 21). We all love the Internet Archive. In my view, though, it’s heading down a very bad road, claiming the right to copy and lend books without first reaching a licensing agreement with the publishers, as every other library does. Early indications were that the courts would not look kindly upon the Archive’s arguments, and I doubt that’s going to change. There are many negative observations I could make about copyright law, but it is the law.

August-December 2023

1. The late Matthew Stuart’s lawyer blasts the Globe (Dec. 6). After The Boston Globe published its massive overview of the 1989 Carol Stuart case, Nancy Gertner, who had been the late Matthew Stuart’s lawyer, took to GBH Radio (89.7 FM) and blasted the Globe for suggesting that Matthew may have been directly involved in fatal shooting Carol Stuart, the wounding of her husband, Charles Stuart, or both. (A brief synopsis: Charles Stuart, who had planned the murder, blamed the shootings on “a Black man,” turning the city upside-down for weeks, and then finally jumped to his death off the Tobin Bridge as police were moving in.) Several days after Gertner’s remarks, Globe columnist Adrian Walker, who worked closely on the project and narrated the accompanying podcast, appeared on GBH to defend the Globe’s reporting and assert that the paper did not draw any conclusions about Matthew Stuart’s role.

2. The Globe announces expanded regional coverage of Greater Boston (Sept. 6). The Boston Globe is among a tiny handful of regional newspapers that are growing and hiring — and the paper took another step in September by announcing more coverage in Cambridge, Somerville and the suburbs. The Globe already has bureaus in Rhode Island and New Hampshire. Good news all around, although it’s no substitute for detailed coverage of local government, schools, development and the like. Some communities are now being well-covered by startup news outlets, most of them nonprofit; others, though, have little or nothing.

3. A devastating portrayal of Elon Musk raises serious questions about capitalism run amok (Aug. 23). The world’s richest person was unavoidable in 2023, mainly for his destruction of Twitter, the plaything he bought the previous fall. Ronan Farrow, writing in The New Yorker, took a deep dive into Musk’s life and career, describing him as an out-of-control egomaniac with scant regard for safety at SpaceX and Tesla, his grandiosity fed by what may be his overindulgence in ketamine. Walter Isaacson’s biography of Musk got more attention, but Farrow delivered the goods.

4. More evidence that Woodrow Wilson was among our very worst presidents (Oct. 9, 2022). Why this post from 2022 popped up is a mystery to me, but it’s nevertheless heartening to see that Wilson’s reputation continues to disintegrate. I shared a New York Times review of a Wilson biography by Adam Hochschild. The reviewer, Thomas Meaney, wrote that the book deals mainly with Wilson’s “terror campaign against American radicals, dissidents, immigrants and workers makes the McCarthyism of the 1950s look almost subtle by comparison.” And lets not forget that Wilson was also a vicious racist.

5. Nobel winner weighs in on a shocking police raid against a newspaper: ‘It’s happening to you now’ (Aug. 12). One of several posts I wrote about a police raid of the offices of the Marion County Record in rural Kansas as well as the homes of the publisher and a city official. Publisher Eric Meyer’s mother, Joan Meyer, still involved in the paper at the age of 97, died the next day, apparently because of stress. “It’s happening to you now,” said Maria Ressa, the Filipino journalist who won the 2021 Nobel Peace Prize for her courageous resistance to her own country’s authoritarian regime. The ostensible reason for the police department’s thug-like action involved supposedly confidential driver’s records belong to a local restaurateur; more likely, it involved the paper’s investigation of Police Chief Gideon Cody’s alleged misconduct at his previous job. Two months after the raid, Cody resigned.

This might be my final post of 2023. Thank you, as always, for reading. And I wish all of you health and happiness in the year ahead.

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Boston Globe editor on covering the Israel-Hamas war: ‘None of this is easy’

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On November 21, 2023

In Media

Boston Globe editor Nancy Barnes has sent a message to her staff that speaks to the strains of covering the war between Israel and Hamas. The Globe doesn’t have any journalists who are actually reporting on the conflict from the Middle East, but it regularly publishes news from wire services, and that leads to complaints from readers about tone and emphasis. Her message, provided by a trusted source, follows.

Dear all,

The war between Israel and Hamas has had far-reaching consequences, with strong sentiments and emotions rippling throughout communities around the world. It is being felt by every major institution in the country, the media writ large, our own newsroom, and our colleagues.

Questions have been raised by readers, subscribers and staffers about how we are framing the conflict, the choice of photos we make, the headlines we write, and the adjectives we use to describe these awful events. Every decision is scrutinized.

We want you to know that we take these questions very seriously as we grapple with how to tell this important story carefully and fairly, knowing that our choices will not make everyone happy,

We are discussing this as a leadership group. We have reached out to other newsrooms and standards and practices editors around the country to hear how they are weighing these issues. We have been listening to concerns staff members have raised with us, and we appreciate your willingness to bring those to us. Based on that input, [managing editor] Jen Peter and [senior assistant managing editor for production] Mary Creane have convened a small group to debate on an ongoing basis whether we need to issue any new style guidance. We generally follow the Associated Press stylebook, but not always.

None of this is easy, and we know it’s especially hard on those of you whose personal and family histories are enmeshed in this conflict. My door is open, and I will make myself available to anyone who has thoughts they want to share.

Nancy

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A new report finds that news deserts are spreading — but there are bright spots, too

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On November 17, 2023

In Local News

Photo (cc) 2008 by Stefano Brivio

The release of a new report by Penelope Muse Abernathy on the state of local news is always a big deal. For 15 years now, she’s been tracking the extent of the crisis, and has done more than anyone to popularize the phrase “news deserts,” which describes communities without a source of reliable news and information. This week Abernathy, now at Northwestern University’s Medill School, issued “The State of Local News 2023.” It’s a downbeat report, although there are a few bright spots. Here’s a key finding:

The data and insights collected and analyzed in this 2023 report on The State of Local News paint the picture of a country and society increasingly divided between the journalism-have’s — mostly residents in more affluent cities and suburban areas where alternative news sources are gaining traction — and the journalism have-not’s, those in economically struggling and traditionally underserved metro, suburban and rural communities. This partitioning of our citizenry poses a far-reaching crisis for our democracy as it simultaneously struggles with political polarization, a lack of civic engagement and the proliferation of misinformation and information online.

Before I continue, a disclosure: Abernathy, who’s been a guest on our “What Works” podcast about the future of local news, was kind enough to provide a pre-publication endorsement of the book that Ellen Clegg and I have written, “What Works in Community News,” which comes out in January.

Abernathy’s principal collaborator on the new report is Sarah Stonbely, director of Medill’s State of Local News Project, who I interviewed in 2022 when she was at the Center for Cooperative Media, part of Montclair State University in New Jersey.

If you’d like a good summary of Abernathy and Stonbely’s report, I recommend Sarah Fischer’s overview in Axios, which leads with the prediction that the U.S. will have lost one third of its newspapers by the end of 2024.

The cleavage between affluent urban and suburban areas and less affluent urban and rural areas is one of the major challenges Abernathy and Stonbely identify, and it’s definitely something that Ellen and I noticed in our reporting for “What Works in Community News.” I recall asking folks at the start-up Colorado Sun why they were trying to stretch their resources to cover stories across the state rather than focusing on Denver. The answer: the Denver metro area was already fairly well served despite massive cuts at The Denver Post, owned by the hedge fund Alden Global Capital. By contrast, there was very little news coverage in the more rural parts of the state.

As Abernathy and Stonbely put it: “The footprint for alternative local news outlets — approximately 550 digital-only sites, 720 ethnic media organizations and 215 public broadcasting stations — remains very small and centered around metro areas.” Indeed, this chart tells a rather harrowing tale. As you can see, people who live in news deserts are considerably less affluent and less educated than the national average.

The report also includes a section called “Bright Spots in the Local News Landscape.” Although the interactive map is a little hard to navigate, I can see that several projects that Ellen and I profile in “What Works in Community News” are included, such as NJ Spotlight News, the Star Tribune of Minneapolis, The Texas Tribune, The Colorado Sun and the Daily Memphian.

The report also highlights The Boston Globe as one of its good-news stories, observing that, under the ownership of John and Linda Henry, the paper has thrived on the strength of its digital subscriptions. In a sidebar, Tom Brown, the Globe’s vice president of consumer analytics, tells Abernathy that digital growth continues, although at a slower rate than during the COVID pandemic. Retention is down slightly, too. “We are nonetheless still seeing overall strong retention,” Brown says, “and we are investing in several areas of the business with the goal of engaging subscribers more and, in particular, our new subscribers.”

Editor Nancy Barnes adds that though the Globe is ramping up its coverage of the Greater Boston area as well as in Rhode Island and New Hampshire, it can’t fill the gap created by the gutting and closure of local weekly papers at the hands of Gannett, the giant newspaper chain that until recently dominated coverage of the Boston suburbs and exurbs.

“Having returned to Boston after many years away, I have been stunned by the decimation of local newspapers across Massachusetts and New England,” Barnes says. “However, our coverage strategy is not tied to specific Gatehouse newspaper communities [a reference to Gannett’s predecessor company]. We cover greater Boston in depth, but we don’t have the bandwidth to be the local news source for everyone.”

This week’s Medill report is the first of a multi-part series. Future chapters will be released over the next few weeks and into January.

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CommonWealth Beacon reports new details on Andrea Estes’ firing by the Globe

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On November 12, 2023

In Media

Photo (cc) 2022 by Dan Kennedy

CommonWealth Beacon has just published a story by its editor, Bruce Mohl, shedding some light on an exceedingly strange episode from earlier this year: The Boston Globe’s decision to fire veteran investigative reporter Andrea Estes after the paper published a story reporting that three top MBTA managers were living far from Greater Boston when in fact they made their homes in the local area. The story, on which Estes had the lead byline, reported that nine T officials had such an arrangement; in fact, it was six. The Globe had to run several corrections as a result.

Mohl reports that the errors in the story came about because the managers themselves were not allowed as a matter of policy to speak with the press without permission, and that they thought the MBTA public relations office was going to respond on their behalf — but the Massachusetts Department of Transportation (MassDOT) ordered the T to stay silent. Mohl writes:

At the MBTA, workers are advised not to talk to reporters, leaving that job to public relations officials. But in this instance the MBTA public relations officials, on orders from higher-ups at the Massachusetts Department of Transportation, ignored calls from Estes seeking to verify the information she had gathered. The result was a story that unfairly tarred at least three employees at the MBTA and caused the firing of Estes.

Disclosure: I’m a member of CommonWealth’s board of advisers.

This entire saga has been weird, and though Mohl’s story answers some of the outstanding questions, it doesn’t answer all of them. Why would MassDOT not allow the T to defend its own employees? Why was Estes fired if she wasn’t entirely at fault? In addition, editor Nancy Barnes said there would be some public accountability after Estes left the Globe, but Mohl suggests that may have been derailed by a pending arbitration hearing sought by Estes.

A further indication that at least some of Estes’ peers believe she was wronged came when she was hired recently as a staff reporter by the Plymouth Independent, a fledgling nonprofit edited by Mark Pothier, until recently a high-ranking editor at the Globe, and advised by Globe legend Walter Robinson. “Having her on staff sends a strong message about the kind of serious journalism we plan to do,” Pothier said in a press release announcing her hiring.

Thanks to Mohl’s digging, we now know more than we did. I still hope the full story comes out at some point.

Earlier:

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The Boston Globe hires a managing editor for local news

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On October 31, 2023

In Local News, Media

Cristina Silva (via LinkedIn)

The Boston Globe has hired a managing editor for local news, according to a memo to the staff from editor Nancy Barnes. I received the memo earlier today from a trusted source. Cristina Silva, currently managing editor for national news at USA Today, will start work at the Globe toward the end of November. A reporting fellow at the Globe in 2005 and ’06, she has also worked at the St. Petersburg Times (now the Tampa Bay Times), The Associated Press, the International Business Times and Newsweek.

According to a job description posted at LinkedIn, Silva will be in charge of business, metro, the express desk and the Rhode Island and New Hampshire bureaus. According to her LinkedIn bio, she is active in the National Association of Hispanic Journalists, co-founding and serving as president of  the Los Angeles chapter.

The move comes at a time when the Globe is expanding its local and regional news footprint, adding a New Hampshire bureau to its several-years-old Rhode Island bureau and beefing up coverage in the suburbs, especially in Cambridge and Somerville.

The full text of Barnes’ memo follows:

Dear all,

I am pleased to announce that Cristina Silva, a veteran journalist currently with USA Today, will join our newsroom at the end of November in the newly created role of Managing Editor for Local News.

In that position, she will report to me, and work closely with the Metro, Business, Express, Rhode Island, and New Hampshire teams.

Some of you may be familiar with Cristy from her time as a reporting fellow here in Boston from May of 2005 to August of 2006. Since those early days, she has gone on to do exceptional work as a reporter and editor, with reporting stints at the St. Petersburg Times and the Associated Press. Her editing experience ranges from serving as Managing Editor of the International Business Times, News Director for Newsweek, and several enterprise roles at USA Today before being promoted to her current position of Managing Editor for National News.

During her tenure at the USA Today Network, she has overseen a wide range of coverage: the Surfside condo collapse in Miami, the Astroworld Festival disaster, the Jan. 6 insurrection, and the Ukraine War. She has managed major projects that examined the failures of schools across the country during the COVID crisis, and ground-breaking work examining the discriminatory effect of COVID on communities of color.

Cristy has been a fierce advocate for promoting diversity in reporting and hiring not just in her own newsroom, but through her work with myriad national journalism associations. At Gannett, she helped create and run a Latino Leadership Academy and a Diversity Leadership Academy aimed at retaining top talent. Her colleagues told me repeatedly that she is valued as a generous mentor to her staff and peers alike.

Cristy will join the newsroom Nov. 28, when she will be here in Boston, and will commute between here and Los Angeles until Jan. 2, when she will relocate permanently. She is thrilled to be joining us.

“I am deeply honored to rejoin The Boston Globe, this time as Managing Editor for Local News. The Globe’s legacy of excellence and its commitment to serving the community have long shaped who I am as a journalist,” she said. “I look forward to supporting this talented newsroom and working closely with the community to deliver the exemplary news coverage Boston and New England deserve.”

Please join me in welcoming Cristina Silva back to Boston.

Nancy

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The Globe announces expanded regional coverage of Greater Boston

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On September 6, 2023

In Local News

The Boston Globe is expanding its coverage of the Boston suburbs, adding the inner belt, the North and South Shores and MetroWest to Rhode Island and New Hampshire, where it has set up bureaus during the past few years.

The staffing is minimal enough that the Globe won’t be able to provide granular reporting in each of the many dozens of cities and towns in Greater Boston — although it is promising substantially more coverage of Cambridge and Somerville. But there are strong independent local news outlets in many suburban communities, and I expect that the Globe will be keeping an eye on them for story ideas. And here’s a thought: Perhaps the Globe could work with those outlets as well. In any event, more is more, and more is better than less. I’ve already signed up for the newsletter.

What follows is an email to the newsroom from editor Nancy Barnes and Anica Butler, the deputy managing editor for local news. Nothing coy about where I got it this time — it came directly from the Globe’s PR operation.

Hi all —

We are pleased to announce that we are launching a regional news team to bolster our coverage of news outside of Boston’s city limits, with the goal of meeting our existing readers where many of them are and attracting new eyes from the many surrounding communities.

Think ambitious enterprise and accountability journalism with statewide appeal, accompanied by creative digital storytelling, bolstered by audience engagement. We’ll also have a newsletter dedicated to our regional stories. Sign up here to get the first edition in your inbox.

Our expanded coverage will reflect the broad diversity in cities and towns outside of Boston, from the Gateway cities to the wealthy western suburbs to the growing Black middle class in Randolph and Stoughton to the new immigrants making their homes in Greater Boston. We will also be making Cambridge and Somerville — Camberville if you will — a beat of its own, reflecting the importance of these cities on Boston’s doorstep.

(And if you’ve already noticed an uptick in stories from outside of Boston this summer, it’s because our team has already gotten a start!)

Here’s the team:

Roy Greene, a deputy metro editor, will bring his great journalistic instincts and creative story ideas to lead this new team. Roy, who has been at the Globe for more than 20 years and has worked on past local news initiatives, lives in East Cambridge.

Assisting Roy in leading the team will be Steve Annear, one of our most creative and enterprising journalists, with an unparalleled ability to put his finger on the pulse of the region and determine which storylines are percolating online. Steve, who lives in Somerville, will edit our Cambridge and Somerville coverage and will lead the team’s digital efforts, including the newsletter.

Here are the reporters:

Spencer Buell, who has a knack for identifying and crafting viral stories (the Cop Slide!), will cover Cambridge and Somerville.

Billy Baker, who most recently showcased his considerable writing chops on the outdoors beat, will cover the North Shore.

John Hilliard, an indefatigable news hound with sources galore, will continue his coverage of the metro west and gateway cities. John always seems to land in the right place when a big story breaks.

Sarah Ryley, a data journalism expert, will cover the South Shore and will also help with metro west.

Roy and Steve will also work with reporters and editors across the newsroom whose beats are unfolding outside the city. So expect plenty of collaboration. And please feel free to send story ideas their way as the team gets going!

Nancy & Anica

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A smart analysis of Andrea Estes’ ‘compelling and consequential’ career

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On May 8, 2023

In Media

Scott Van Voorhis offers some important context about Andrea Estes’ departure from The Boston Globe. In his Contrarian Boston newsletter, Van Voorhis calls her work “compelling and consequential,” and observes that her reporting uncovered a kickback scheme that resulted in a federal prison term for former House Speaker Sal DiMasi and exposed the $300,000-plus salary of Methuen’s now-former police chief.

The current controversy involves two lengthy corrections the Globe published after an Estes-bylined story reported that nine top MBTA managers were working remotely. According to the corrections, the actual number was six, and there were other problems as well. Van Voorhis writes that “to pin the alleged mistakes in the story solely on Estes seems grossly unfair. Where was her editor? And with the prominent play the Globe gave to the story, there surely were other editors involved in at least reviewing the piece.”

Globe editor Nancy Barnes has told her staff that she’s “working to unravel all of this,” adding: “We will hold ourselves accountable for our mistakes because trust is so essential to us as journalists.”

Earlier:

Globe editor Nancy Barnes tells her staff she’s working to unravel the MBTA fiasco

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On May 4, 2023

In Media

Boston Globe editor Nancy Barnes has told her staff that the paper plans to offer an explanation about what went wrong with former reporter Andrea Estes’ story about MBTA managers who work remotely. Her email was passed along to me by a trusted source and closes with this:

Finally, I want to acknowledge the concerns individuals have raised about the multiple corrections in the recent MBTA story about executives living remotely. I am still working to unravel all of this and so there is not a lot I can say publicly for now except this: We will hold ourselves accountable for our mistakes because trust is so essential to us as journalists

This is good news and sends exactly the right message. Barnes took over for Brian McGrory just a few months ago, and this is her first public crisis. I look forward to reading the Globe’s account of what happened.

Earlier:

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