Tag: Walter Isaacson

Walter Isaacson. Photo (cc) 2012 by Ed Uthman.

How big a deal is it that we now know Elon Musk did not cut off Starlink internet access to the Ukrainian military but, rather, refused to activate it so that Ukraine could stage an attack on ships in the Black Sea off Russian-held Crimea? I don’t know that it amounts to all that much; by Saturday, when I wrote about it, we already knew that either was a possibility. Regardless, Musk was freelancing his own foreign policy in contradiction of U.S. interests.

On the other hand, it’s a very big deal for Walter Isaacson, who wrote in his new biography of Musk that Musk did indeed order that existing access be cut off. Isaacson has been backpedaling every since. Isaacson was very clear in the book, writing that Musk “secretly told his engineers to turn off coverage within 100 kilometers of the Crimean coast.” Isaacson now says that he misunderstood what Musk told him.

CNN media reporter Oliver Darcy published a tough piece on Isaacson in his daily newsletter, noting that Simon & Schuster, Isaacson’s publisher, will correct future editions of the book. The Washington Post, which ran the relevant excerpt, has updated and corrected it as well. Darcy writes:

The correction has cast a pall over the biography from Isaacson, a highly respected author who has written acclaimed biographies on historic visionaries, including Steve Jobs, Benjamin Franklin, and Albert Einstein. Isaacson, a professor of history at Tulane University and former head of CNN, has for years enjoyed such a sterling reputation in the media industry that newsrooms have often taken his reporting to be fact.

In fairness to Isaacson, Musk is a slippery character who often changes his story. Isaacson reported, for instance, that Musk told him he made his decision after speaking to the Russian ambassador, but added that Musk has apparently hinted to others that he spoke with Vladimir Putin himself. Still, this is pretty damaging. Musk and his allies will use it to discredit all of Isaacson’s book, which will end up having far less impact than it otherwise would have.

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Walter Isaacson, Elon Musk and the author’s dilemma

By Dan Kennedy

On September 9, 2023

In Media

Elon Musk may have finally flown too close to the sun. The Washington Post on Thursday published an excerpt from Walter Isaacson’s new biography of Musk (free link) that includes important new details about the erratic billionaire’s decision to cut off (or refuse to activate) internet access in 2022 to prevent Ukrainian military forces from staging an operation in Crimea, a part of Ukraine on the Black Sea that Russia seized in 2014. Ukrainian forces have internet access through Starlink, a Musk-owned company satellite company.

We’ve known about this before; indeed, Ronan Farrow wrote about it in his recent New Yorker profile. What we didn’t know was that Musk made his decision after speaking with the Russian ambassador — or possibly even Vladimir Putin himself. Musk told Isaacson that he feared the offensive Ukraine was planning could lead to nuclear war, and that Starlink would be held responsible.

As Josh Marshall points out at Talking Points Memo, Musk was using his privately held company, richly funded with U.S. government contracts, to play geopolitics at odds with official U.S. policy. At the very least, there needs to be a congressional investigation, and you’d like to think that Democrats and the majority of Republicans who support Ukraine could get together and make that happen. They should consider nationalizing Starlink and putting it under direct federal control. As Farrow’s reporting revealed, it has become untenable for one billionaire to control so much crucial infrastructure — not just Starlink but also SpaceX, currently NASA’s only means for launching satellites, and even the Platform Formerly Known as Twitter, though that’s a more complicated issue.

People more knowledgeable than I will hash through those issues. At the moment, I’d like to consider a different issue — the fact that Isaacson sat on his scoop for a year. As he describes it, Musk texted him while Isaacson was at a high school football game in September 2022. Isaacson went behind the bleachers to respond. Isaacson writes:

“This could be a giant disaster,” he texted. I went behind the bleachers to ask him what the problem was. He was in full Muskian crisis-hero-drama mode, this time understandably. A dangerous issue had arisen, and he believed there was “a non-trivial possibility,” as he put it, that it could lead to a nuclear war — with Starlink partly responsible. The Ukrainian military was attempting a sneak attack on the Russian naval fleet based at Sevastopol in Crimea by sending six small drone submarines packed with explosives, and it was using Starlink to guide them to the target.

Although he had readily supported Ukraine, he believed it was reckless for Ukraine to launch an attack on Crimea, which Russia had annexed in 2014. He had just spoken to the Russian ambassador to the United States. (In later conversations with a few other people, he seemed to imply that he had spoken directly to President Vladimir Putin, but to me he said his communications had gone through the ambassador.) The ambassador had explicitly told him that a Ukrainian attack on Crimea would lead to a nuclear response. Musk explained to me in great detail, as I stood behind the bleachers, the Russian laws and doctrines that decreed such a response.

Throughout the evening and into the night, he personally took charge of the situation. Allowing the use of Starlink for the attack, he concluded, could be a disaster for the world. So he secretly told his engineers to turn off coverage within 100 kilometers of the Crimean coast. As a result, when the Ukrainian drone subs got near the Russian fleet in Sevastopol, they lost connectivity and washed ashore harmlessly.

Did Isaacson have an obligation to report what he knew in real time rather than saving it for his book? It’s an issue that has come up over and over in media circles, especially whenever Bob Woodward of the Post publishes a new book, or when Maggie Haberman of The New York Times published her Trump book last year.

As I wrote at the time, I didn’t have a problem with Haberman, who emerged from her book leave on several occasions to report scoops she’d come across. And I don’t really have a problem with Isaacson, either. Unlike Woodward or Haberman, he’s a freelancer and doesn’t have an obvious outlet. Of course, he’s also one of the most prominent journalists in the country and would have had no problem working with a reputable news organization to get the story out. But that would have been the end of his relationship with Musk — bad for Isaacson’s book, obviously, but also bad for whatever other storylines he was able to develop in the months ahead.

In addition, Isaacson’s Starlink scoop was incremental. The news that Musk may have been taking dictation from a high-level Russian official is devastating, but, as I said, we’ve known that Musk cut off Starlink access to harm Ukraine’s war effort for quite some time. Farrow’s story wasn’t the first occasion that had come out, either. Nevertheless, the implications of Isaacson’s account are enormous. Here’s Mykhailo Podolyak, a top adviser to Ukrainian President Volodymyr Zelenskyy, writing on Twitter:

Sometimes a mistake is much more than just a mistake. By not allowing Ukrainian drones to destroy part of the Russian military (!) fleet via #Starlink interference, @elonmusk allowed this fleet to fire Kalibr missiles at Ukrainian cities. As a result, civilians, children are being killed. This is the price of a cocktail of ignorance and big ego. However, the question still remains: why do some people so desperately want to defend war criminals and their desire to commit murder? And do they now realize that they are committing evil and encouraging evil?

Late though Isaacson’s account may be, he, like Farrow, has done a real service by revealing that Musk’s behavior is quite a bit worse — and more damaging — than most of even his harshest critics understood. That’s really saying something given that Musk and his followers this past week launched attacks that fed into antisemitic tropes against the Anti-Defamation League. It is time for this dangerous spoiled brat to face some real consequences.

A devastating portrayal of Elon Musk raises serious questions about capitalism run amok

By Dan Kennedy

On August 23, 2023

In Media

Musk’s control of satellite communications in Ukraine is a source of worry to both Ukrainian and U.S. officials. Photo (cc) 2016 by the Ministry of Defense of Ukraine.

Elon Musk gets the Ronan Farrow treatment in the current issue of The New Yorker. Although much of the ground covered in Farrow’s 5,500-word profile is familiar, the cumulative effect is devastating. Musk comes across as an out-of-control egomaniac with scant regard for safety at SpaceX and Tesla, his grandiosity fed by what may be his overindulgence in ketamine, described by the U.S. Drug Enforcement Administration as “a dissociative anesthetic that has some hallucinogenic effects.” Emotionally abused by his father, Musk has now been disowned by his daughter, who’s come out as transgender even as Elon has indulged anti-trans hate-mongering on the Platform Formerly Known as Twitter.

Farrow also offers new details about the U.S. government’s utter dependence on Starlink, Musk’s satellite internet network, which powers the Ukrainian military’s communications in its war with Russia (as well as Musk’s sucking up to Russian President Vladimir Putin), and on his rocket company, which is the sole means NASA has at the moment for launching its own satellites. The overarching picture that emerges is not just a portrait of a multi-billionaire who has way too much power, but of a culture so enamored of unfettered capitalism that it has forfeited the means to rein him in.

“There is only one thing worse than a government monopoly. And that is a private monopoly that the government is dependent on,” former NASA administrator Jim Bridenstine told Farrow. “I do worry that we have put all of our eggs into one basket, and it’s the SpaceX basket.” The same could be said of Starlink’s role in Ukraine’s war for survival or, for that matter, Musk’s opening up Twitter to disinformation about everything from COVID to election denialism.

As I was listening to the audio version of Farrow’s story, I was also thinking back to a podcast I heard a few months ago in which tech journalist Kara Swisher interviewed Walter Isaacson, who is writing a biography of Musk. Isaacson is widely respected, and I admired his biography of the late Apple co-founder Steve Jobs. Yet he came across as weirdly obsequious in talking about Musk, even going so far as to take seriously Musk’s ambitions to turn Twitter into an “everything app” that would handle your financial transactions and who knows what else. Swisher, to her credit, wasn’t having any of it.

Maybe Isaacson was bluffing so that Musk wouldn’t cut off access or trash his book before it comes out (it’s scheduled for Sept. 12). I hope it turns out to be as tough-minded as his Jobs bio. In any event, Farrow has set a high bar.

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Making sense of The New York Times’ Amazon exposé

By Dan Kennedy

On August 17, 2015

In Media

Because I’m working on a book that deals in part with how Amazon founder and chief executive Jeff Bezos is transforming The Washington Post, I read The New York Times’ account of Amazon’s brutal workplace environment with great interest.

Reporters Jodi Kantor and David Streitfeld portray a company in which high-ranking employees are regularly reduced to tears, in which everyone is encouraged to drop anonymous dimes on one another, and in which a culture of 80-hour-plus work weeks is so ingrained that nothing — not even serious health problems — must be allowed to interfere.

This story is still playing out, but I have a few preliminary observations.

First, very little in the Times story will surprise anyone who read Brad Stone’s 2013 book “The Everything Store: Jeff Bezos and the Age of Amazon.” Stone goes into great detail about what a difficult place Amazon is to work. A key difference is that Stone, unlike Kantor and Streitfeld, is at least somewhat sympathetic to Bezos and understands that he and his team have built something truly remarkable.

Second, the Times article did not convince me that the culture of Amazon is uniquely awful. If you’ve read Walter Isaacson’s biography of Steve Jobs, you know that the upper reaches of Apple could be pretty hellish back when Jobs was ranting and raving. Occasionally you hear stories along similar lines about other tech companies. Would you want to run afoul of Mark Zuckerberg, Larry Ellison or Steve Ballmer? We’re also talking here about a special kind of white-collar, highly educated hell among people who could easily leave and work elsewhere. How about working as a clerk at Wal-Mart? Or as a farm laborer in California?

Third, some of the details in the Times article are being disputed. Nick Ciubotariu, a high-ranking engineer at Amazon, has written a long response to the Times article defending his company. It’s a mixed bag that will provide fodder for Amazon’s critics and defenders alike. Some of it is mind-bending, such as this: “No one is ‘quizzed’ — the quiz is totally, 100% voluntary.” Huh?

Some of it, though, is worth pondering. Ciubotariu, a newish employee (he’s been there 18 months), writes that he has heard the Amazon culture has improved in recent years, and he accuses the Times of relying on old stories from former employees. That has some resonance, as Stone in “The Everything Store” describes Bezos’ halting efforts to curb some of his excesses.

But Ciubotariu also offers specific denials of some of the Times’ assertions, including the most toxic one of all — that a certain number of employees are fired every year as a deliberate management practice. Here’s how the Times puts it: “Losers leave or are fired in annual cullings of the staff — ‘purposeful Darwinism,’ one former Amazon human resources director said.”

Here’s Ciubotariu: “There is no ‘culling of the staff’ annually. That’s just not true. No one would be here if that actually took place and it was a thing.”

At Re/code, Peter Kafka reports that Bezos himself has responded in a memo to his employees, urging them to read both the Times story and Ciubotariu’s response. Bezos writes in part:

The [Times] article goes further than reporting isolated anecdotes. It claims that our intentional approach is to create a soulless, dystopian workplace where no fun is had and no laughter heard. Again, I don’t recognize this Amazon and I very much hope you don’t, either.

I am sure that we haven’t heard the last word.

Photo (cc) by Luke Dorny and published under a Creative Commons license. Some rights reserved.

Flashback: The state of digital culture in 1993

By Dan Kennedy

On July 7, 2014

In Media, Technology

In the spring of 1993 I attended a conference on journalism and technology at Columbia University. It was a time when the digital culture that was to emerge was right on the brink: the Internet was not nearly as much of a force in the lives of ordinary people as were commercial services like Prodigy, and Mosaic, the first graphical Web browser, had just been released. With The Boston Globe just having run an image of the story I wrote for The Boston Phoenix after that conference, I thought I’d reproduce it here in full.

Future Watch: Lost in space

Why the electronic village may be a very lonely place

May 7, 1993: From 500-channel interactive TV to portable electronic newspapers, an unprecedented explosion of information technology awaits us in the next several years. These services, media analysts say, will allow you to tailor news programming to your own interests, do your banking and shopping at home, and make restaurant reservations with a hand-held computer while you’re sitting at a bus stop.

Certainly the speakers were bullish at this past week’s conference on “Newsroom Technology: The Next Generation,” sponsored by the Freedom Forum Media Studies Center, at Columbia University, in New York. Expert after expert talked in rapturous tones about the “information highway,” fiber optics, coaxial cable, digital compression, and the like.

But there’s a dark side to the emerging electronic village, acknowledged almost as an afterthought amid the glowing financial projections and the futuristic technobabble. And that dark side is this: as information becomes increasingly decentralized, there’s a danger that consumers of that information — all of us, in other words — will become more and more isolated from society and from each other.

What’s being lost is the sense of shared cultural experience — the nationwide community that gathered to watch, say, the Vietnam War, in the 1960s, or the Watergate hearings, in the 1970s. Media analyst Les Brown, a former television reporter for the New York Times, believes that for all their “insufferable arrogance” during that era, the Big Three networks “served the needs of democracy very well.” With 500 channels, he fears, users will choose news programming that suits their political biases — if they choose any news programming at all.

“Whatever happened to everybody talking to each other?” he asked during the Freedom Forum gathering. “What happened to this big tent we used to have? As the media become more democratized, they may serve the needs of democracy less well.”

By Dan Kennedy • The press, politics, technology, culture and other passions

Tag: Walter Isaacson

Isaacson’s screw-up over Crimea will hurt his book — and limit the damage to Musk

Walter Isaacson, Elon Musk and the author’s dilemma

A devastating portrayal of Elon Musk raises serious questions about capitalism run amok

Making sense of The New York Times’ Amazon exposé

Flashback: The state of digital culture in 1993

Future Watch: Lost in space

Why the electronic village may be a very lonely place