The choice of Shirley Leung to run The Boston Globe’s editorial pages on an interim basis is an interesting one. The paper’s top two editors — the editorial-page editor and the editor of everything else — have traditionally held fairly low-profile positions before their appointment, at least in terms of their public profile. But Leung, a business columnist (and former business editor), is one of the Globe’s most high-profile personalities.
In that respect, the choice of Leung resembles the elevation of Brian McGrory to the top of the masthead in 2012. Unlike his predecessors, McGrory wrote a widely read metro column. At a time when newspapers can hardly afford to give up features that draw readers, that was a significant loss. Likewise, Leung’s column will be missed unless the Globe is able to find a suitable replacement. We can all hope that Leung finds the time to write under her own byline at least occasionally, but that’s going to be tough.
As a columnist, Leung is a provocateur who seems to enjoy taking controversial stands — most notably, advocating for the Olympics to come to town. There’s nothing wrong with an editorial-page editor who likes to think counterintuitively. But she’s now going to have to express her opinions as part of a team that includes the editorial board as well as owners John and Linda Henry.
Leung’s predecessor, Ellen Clegg, who retired last week, served a long time as the interim before finally being named to the job. Clegg led the pages through some significant accomplishments: a redesign of the print section that allowed her to cut the number of unsigned editorials from the traditional three per day to (usually) one; innovative editorial projects on gun violence and other topics; new voices such as Michael Cohen, Renée Graham, Niall Ferguson and Richard North Patterson; and an uptick in web-only content. Leung has large shoes to fill, but my guess is that she’s being groomed as the permanent replacement once her six-month interim stint is up. (Disclosure.)
It’s also interesting that Leung’s appointment comes just after deputy editorial-page editor Marjorie Pritchard led a nationwide campaign to persuade newspapers to editorialize against President Trump’s anti-press rhetoric. Ultimately more than 400 papers signed on. Which means that Leung will be even more closely watched than might have otherwise been the case.
Best wishes to Shirley. The full text of the Globe’s press release is below.
SHIRLEY LEUNG NAMED INTERIM EDITORIAL PAGE EDITOR
August 20, 2018, The Boston Globe Boston, MA – The Boston Globe announced today that starting August 27th, Shirley Leung will assume leadership for the Editorial Board for the next six months and will be named the interim Editorial Page Editor.
Leung has been a bold voice in Boston. For the past five years, she wrote an impactful, must-read, often counterintuitive column in The Globe’s business section. Prior to that, Leung served as The Globe’s business editor overseeing coverage of the Great Recession. Her experience brings a deep understanding of the business community and connection to the newsroom that will help lead transformation across the organization. Leung will be the fifth woman in The Globe’s 142-year history to hold this position, and the first person of color to do so.
In naming Leung, Linda Henry, The Globe’s Managing Director, said “We need the strength of a courageous thinker, someone who knows both the newsroom and the world of opinion well, and who knows how to challenge assumptions, and while I am reluctant to lose her column, I could not be more excited about this new role for her. “ Henry added, “I am proud of the board’s progress and bold initiatives, and look forward to the board becoming an even more vibrant voice serving our community locally and nationally. We want to make certain that we take our time to think strategically about the board, who the next permanent leader will be, and how it will be organized.”
Prior to the Globe, Leung spent six years at the Wall Street Journal. A graduate of Princeton University, Leung started her career at her hometown paper, The Baltimore Sun.
“The Globe’s editorial board last week spoke loudly and with purpose with its #FreePress initiative driving a national conversation on the role of journalism,“ said Leung. “I am proud and humbled to take on this new post and have my voice join theirs.”
A source sent this to me a little while ago. It’s a message from Vinay Mehra, the president and chief financial officer of Boston Globe Media. Not a lot of news here. For my money, the most interesting revelations are that Stat, the company’s health and life-sciences vertical, continues to grow, and that Design New England magazine has been discontinued. (Confession: I’m not sure I’ve ever seen an issue.)
For more on the Arc content-management system and the latest on the Globe’s digital subscriptions, see the email interview I did with publisher John Henry last week for WGBH News.
The full text of Mehra’s message follows.
Happy summer! As we go into the second half of the year, the Senior Leadership Team and I would like to share with you where things stand midpoint of this year. Here are some highlights:
The newsroom continues to hit it out of the park. The Spotlight Team was a finalist for the Pulitzer Prize for a series on race that spurred an unprecedented conversation in this region. Our recent TSA piece has made waves nationally. Day in, day out, there is uniquely compelling journalism on our site and print pages, including the launch of the latest reader advocacy initiative, the Help Desk.
We continue to invest in the future of the Globe. Our latest investment in our digital future is ARC, our new publishing platform that will result in the redesign of our Globe.com website, and the launch of an ioS and Android Boston Globe app in August. There has been great collaborative work across the company to get to this point, and I am grateful for everyone’s help.
We have been disciplined on reducing costs, from ensuring we establish a robust contract management process to more tightly managing expenses, and continue to push ourselves on creating new revenue opportunities and exploring new ways to meet readers where they are, leveraged by our entrepreneurial spirit.
While advertising sales continues to experience industry disruption, we are excited about the potential of BG BrandLabs and sponsored content — we have completed 21 customer campaigns since the beginning of the year and have 14 more in our pipeline. Leading companies across the region appreciate and seek out partnerships with us and we will continue to build on that momentum.
Subscription revenues are on budget with our digital subscriber base over 94,000, putting us #1 among U.S. major metros in terms of total digital subscription revenue. With Pete [Doucette]’s departure, I have made the decision to conduct a search for a new head of consumer revenues, and I am pleased with the initial results of the search and the caliber of candidates who are interested in the role.
After months of negotiation, we have an agreement with the Pressman, Mailers and the Drivers unions. We appreciated the partnership with the bargaining committees and these new contracts give us the flexibility we need to continue to meet the needs of the market and industry.
We made the difficult but necessary decision to discontinue publishing Design New England magazine in order to redirect resources into our growth. This was hard news for our colleagues affected by the change, but we were transparent with the decision making process and explored all options before coming to this decision.
STAT, our bold life sciences initiative, continues to see impressive growth – year over year growth in advertising by 59% and growth in subscribers by 308%.
The constant change we are experiencing is what it feels like to be in transformation, and frankly, it will continue. While it is no doubt challenging to navigate in a business as dynamic as ours, I can tell you that we are not alone in this challenge and I believe that our organization will be positioned for success. Since starting at the Globe, I have spent a lot of time out in the field speaking with CEOs in the greater Boston area, familiarizing myself with the unique perspectives within the region and forging relationships that will ultimately allow our organization to help tell the incredible stories of growth, disruption and innovation in our backyard. The good (and bad) news is that I hear the exact same set of challenges in all of these discussions. Everyone, in every industry, is experiencing the very real ups and downs of transformation. The key for us is to stay focused on why we do the work we do, because what I also hear in these conversations is that we, the Globe, are critical to this city.
Success will require that all of us — and particularly the Senior Leadership Team — work across boundaries as one Boston Globe and in harmony with our partners. In the coming month, the Senior Leadership Team and I will be engaging in a strategic planning process to determine our plans for long-term growth. Expect to hear more from us after some of that work is done.
Finally, I truly believe that each of us must find meaning in our work. The best work happens when you know that it’s not just work, but something that will inform and improve other people’s lives. This is the opportunity that drives each of us at this company.
Thank you for your ongoing support and hard work. I recognize we wouldn’t be where we are without the contributions made by each and every one of you.
Nearly five years after the billionaire financier announced that he would buy The Boston Globe, there’s a low but persistent buzz within the city’s media and political circles that Henry is tired of losing money and looking to get out. But Henry, who is also the principal owner of the Red Sox, insists there’s nothing to it.
“I don’t think of selling any local assets during my lifetime,” Henry said in an email interview. “Linda and I love and are committed to this city.”
Henry holds the title of Globe publisher. His wife, Linda Pizzuti Henry, is the managing director and, even more than her husband, is a regular presence at the Globe’s offices.
Henry responded to a range of questions I recently emailed to him. He declined to offer answers on two issues: whether he thought columnist Kevin Cullen could regain the trust of his readers after he returns from a three-month suspension for ethics violations; and how he plans to handle former Boston.com editor and reporter Hilary Sargent’s claims that she was sexually harassed by Globe editor Brian McGrory — claims that she has continued to assert even after the Globe’s recent announcement that investigators had interviewed Sargent and cleared McGrory. Henry did offer praise for McGrory’s performance as editor, saying, “Brian has done a terrific job of early on moving us primarily into local reporting and over the past year or so has really moved us to more and more relevant, interesting and compelling stories across New England. Every day there are ‘can’t miss’ stories.”
As is the case with many daily newspapers, the Globe has staked its future on its ability to sell digital subscriptions. The Globe missed its target of signing up 100,000 digital-only subscribers by the end of June — a crucial benchmark on the way to 200,000, which McGrory and other Globe executives have identified as one of the keys to long-term financial sustainability. Those efforts are about to get a significant boost. Earlier this year, it was announced that the paper would adopt The Washington Post’s highly regarded content-management system, Arc, both for internal operations and for re-energizing the Globe’s web and mobile platforms.
Globe spokeswoman Jane Bowman said the rollout would begin in August, with updates throughout the fall and full adoption by the end of the year. “The move to Arc will relaunch globe.com with a focus on site speed and driving user engagement,” Bowman said via email. “We will extend our mobile offerings, with Arc powering new iOS and Android apps for digital subscribers. The newsroom will have access to Arc’s advanced testing and analytics tools, giving us deeper insight into how readers engage with our content.”
Henry also had some provocative things to say about objectivity, telling me, “A news journalist (as opposed to a columnist) has an obligation to sift through whatever evidence he or she can find and give the reader what actually has happened or is happening to the best of his or her ability much like a juror in a courtroom is asked to do. Today we get the news interpreted far too often rather than reported.”
The financier-turned-publisher’s efforts to reinvent the Globe as a business have been mixed. Expanded print sections, for the most part, have not worked out, as advertising to support those sections failed to materialize. Crux, a free website devoted to covering the Catholic Church, was given away to its star columnist, John Allen. A new $75 million printing plant in Taunton got off to a slow start, resulting in poor quality, late and missed deliveries, and the loss of client publications such as the Boston Herald and USA Today. A revamped version of Boston.com, stripped of Globe content, never really achieved liftoff.
On the other hand, the standalone website Stat, which covers health and life sciences, keeps chugging along. The newsroom and business operations were moved from the paper’s hulking, outmoded plant in Dorchester (sold for about $80 million) to downtown Boston. The Globe’s journalism remains excellent, and the newsroom, with about 220 full-timers, is far larger than it would have been if the paper had fallen into the hands of a corporate chain — as we saw this week with New York’s Daily News, whose staff was cut in half by tronc, its bizarrely named owner.
According to The Washington Post, the Daily News had as many as 400 full-time editorial employees in the late 1980s. After this week’s cuts, that number is now about 45 — an indication not only of how fortunate the Globe has been to have Henry at the helm, but of how bad it might get if he can’t turn things around.
A transcript of my email conversation with Henry follows.
Q: From time to time people tell me that you are considering selling the Globe. Lately that kind of talk has been more persistent — I’ve heard people say that you’re tired of losing money and perhaps tired of the recent controversies. So: Are you planning to sell the Globe?
A: We have had no discussions about selling nor is anything contemplated. I don’t think of selling any local assets during my lifetime. Linda and I love and are committed to this city.
The Globe cannot ever seem to meet budgets — on either the revenue side or the expense side and I am not going to continue that. This has always been about sustainability rather than sizable, endless, annual losses. That is frustrating and due to a combination of mismanagement and a tough industry.
Q: If you are not planning to sell the Globe, are you committed to keeping it for the foreseeable future, which I’ll define as the next three to five years?
A: There is no time frame, honestly. We want to do our part and will, but ultimately the community’s support and the excellence of the paper will determine the long-term future.
I believe this community will support a news organization of this caliber. Brian has done a terrific job of early on moving us primarily into local reporting and over the past year or so has really moved us to more and more relevant, interesting and compelling stories across New England. Every day there are “can’t miss” stories.
Journalism is under attack in this country. We all know facts are under attack. Facts. What should be under attack in journalism these days are not facts but the lack of objective reporting. Personally I reject the notion that you can’t have highly objective reporting although the media seems to believe it isn’t possible. To me that is a long-held myth that has no place in a democracy. A news journalist (as opposed to a columnist) has an obligation to sift through whatever evidence he or she can find and give the reader what actually has happened or is happening to the best of his or her ability much like a juror in a courtroom is asked to do. Today we get the news interpreted far too often rather than reported.
Q: When I was doing my reporting for my book “The Return of the Moguls,” you and others told me that the Globe’s revenues were about $300 million a year. Could you tell me what they are today? What is the gap between revenues and expenses — in other words, how much are you losing?
A: The annual losses are just not sustainable but even if I personally felt that it was acceptable to continue losing significant sums, it does not put the news organization on the road to sustainability. Sooner or later it must sustain itself and it will — again though it will require the Globe convincing the community that it is worthwhile to support.
Q: Do you have concrete plans to fill the gap and move to break-even? You’ve had some success in charging for digital subscriptions, but what can you point to beyond that? How many digital-only subscribers do you now have — did you meet the 100,000 target that had been announced for the end of June?
A: Bridging the gap will not be easy but we have been working on it all year. Last week [early July] we were at 94,797 digital-only subscribers. While the numbers continue to grow, advertising revenues across the country are being gobbled up by Google and Facebook. Bloomberg today reported, “Omnicom Group suffered its biggest decline in nine years after posting sluggish results, renewing concerns that the ad giant can weather media disruption spurred by the likes of Google and Facebook.”
Q: Do you believe the Taunton printing problems have been straightened out or are at least under control? Contracted work was supposed to be a big part of your strategy, but you have lost customers, including the Boston Herald and USA Today. Do you have a strategy to sign up new customers or to lure back old ones (or both)?
A: Yes, and everyone there has been doing everything they can to reduce costs while at the same time getting used to new equipment that initially was extremely challenging.
Whether or not we print other publications comes down to cost primarily. Our cost structure was such that the Herald could be printed more cheaply out of the area. Our costs also led to minimal profit from printing other papers. If we can get our costs in line and be efficient enough we will have almost certainly have more commercial clients than The New York Times.
Q: When will you name a successor to editorial-page editor Ellen Clegg, who recently announced her retirement? [Clegg and I plan to work on a project together. See this disclosure.] Have you chosen anyone? Can you say who that is?
A: This is an extremely important position so we will take our time. Ellen has done a superb job for us and we will miss her.
Q: What do you expect the Globe’s adoption of The Washington Post’s Arc platform is going to accomplish for you? When will that be implemented?
A: I’m not the best person to talk with about this, but it is exciting. Our number one issue is reader experience and having an app experience across platforms as well as a new site will be great for readers.
Don Seiffert of the Boston Business Journal reports that Boston Globe editorial-page editor Ellen Clegg has announced her retirement, and he notes that sports editor Joe Sullivan recently said he would retire as well.
I suspect the sports section will be just fine. Clegg’s shoes, on the other hand, may prove to be difficult to fill. A longtime Globe employee, Clegg followed Peter Canellos, an exceptionally thoughtful editor who took a top job at Politico after leaving the Globe several years ago. Clegg proved to be an innovator both online and in print. More important, she has a close working relationship with owners John and Linda Henry, which has really mattered given the Henrys’ ongoing interest in the editorial pages. You’ll find a synopsis of those innovations in an interview I did with Clegg for the Nieman Journalism Lab earlier this year.
And now for some personal news. For the past several months Clegg and I have been talking about working together on a project, probably a textbook about opinion journalism. I’ve known for a while that she was retiring — the project is not something I could take on if she’d stayed at the Globe given the conflict of interest with my work at “Beat the Press” and WGBH News. So I’m glad Clegg’s departure is finally out in the open.
Although we’ve sketched out a few ideas, we are a long way from producing anything. She’s not leaving the Globe until mid-August. I just wanted to let you know that Ellen and I will be working together before you heard it from anyone else.
Please join us either in person or via Facebook Live Tuesday May 15 at 4:30 p.m., when Kennedy will be interviewed by Beat the Press Host Emily Rooney at the WGBH studio at the Boston Public Library.
Rumors that The Boston Globe might be for sale began circulating as far back as 2006, when a group headed by retired General Electric chief executive Jack Welch, who was a Boston-area native, and local advertising executive Jack Connors was reported to be nosing around. At the time, the Globe was said to be valued at somewhere between $550 million and $600 million, vastly more than the price John Henry paid seven years later. But the New York Times Co. wasn’t selling — at least not yet.
Politico media columnist Jack Shafer has written, if you can believe it, a semi-defense of the hedge fund Alden Global Capital and its principal, Randall Smith, who are in the midst of running their newspapers into the ground. Alden owns the Digital First Media chain, whose Denver Post is the locus of an insurrection against hedge-fund ownership. The 100-paper chain also owns three Massachusetts properties: the Boston Herald, The Sun of Lowell and the Sentinel & Enterprise of Fitchburg.
Shafer’s argument is a simple one: the end is at hand for the newspaper business, no one has figured out how to reverse its shrinking fortunes, and so therefore Smith can’t be blamed for squeezing out the last few drops of profit before the industry collapses. “Smith may be a rapacious fellow,” Shafer writes, “but his primary crime is recognizing that print is approaching its expiration date and is acting on the fact that more value can be extracted by sucking the marrow than by investing deeper or selling.”
Now, it’s possible that Shafer is right. But I’m considerably more optimistic about the future of newspapers than he is. Let me offer a few countervailing examples.
1. I certainly don’t want to sound naive about GateHouse Media, a chain of several hundred papers controlled by yet another hedge fund, Fortress Investment Group. GateHouse, which dominates Eastern Massachusetts, runs its papers on the cheap, too, and I’ve got a lot of problems with its barebones coverage of the communities it serves.
But GateHouse, unlike Digital First, is committed to newspapers. That’s why both insiders and outsiders were hoping GateHouse would buy the Herald. I genuinely think the folks at GateHouse are trying to crack the code on how to do community journalism at a profit for some years to come — and yes, its journalists are underpaid, and yes, I don’t like the fact that some editing operations have been centralized in Austin, Texas. But it could be worse, as Digital First demonstrates. For some insight into the GateHouse strategy, see this NPR story.
2. Smaller independently owned daily papers without debt can do well. The Berkshire Eagle is in the midst of a revival following its sale by Digital First to local business interests several years ago. In Maine, a printer named Reade Brower has built an in-state chain centered around the Portland Press Herald that by all accounts is doing well.
3. Large regional papers like The Denver Post are the most endangered. Transforming The Washington Post into a profitable national news organization, as Jeff Bezos has done, was a piece of cake compared to saving metros. As I describe in “The Return of the Moguls,” billionaire owner John Henry of The Boston Globe is pursuing a strategy that could result in a return to profitability: charging as much as the market will bear for print delivery (now up to more than $1,000 a year) and digital subscriptions ($30 a month). Globe executives say the paper is on track to pass the 100,000 mark for digital subscriptions in the first half of this year, and that the business model will start to look sustainable if it can reach 200,000.
In other words, reinventing the newspaper business is not a hopeless task. Randall Smith and Alden Global Capital have taken the easy, cynical route — but not the only route. There are better ways.
Last week a years-long ownership crisis at the Los Angeles Times may have come to an end. Patrick Soon-Shiong, a billionaire surgeon and entrepreneur, purchased the Times from tronc for a reported $500 million.
Drawing on the lessons I write about in my new book, “The Return of the Moguls,” I e-talked with Dave Beard about what lessons Soon-Shiong could learn from Jeff Bezos’ vision for The Washington Post, and why other billionaire owners both good (John Henry of The Boston Globe) and bad (Sam Zell, who ran the former Tribune newspapers into the ground) have had a rougher go of it.
For the past two years, The Boston Globe’s opinion pages have published new year’s resolutions in the first Sunday edition of January. This year’s, headlined “We Resolve: What Readers Can Expect from the Globe’s Editorial Pages in 2018,” outlines an eclectic agenda, from keeping a close eye on Google and Facebook, to pushing for transportation improvements, to addressing racism “in all its forms.”
The editorial struck me as of a piece with other innovative moves by the Globe’s opinion section — including an interactive editorial on gun violence, a parody front page of what a Donald Trump presidency would look like, and expanded digital content. I asked the Globe’s editorial-page editor, Ellen Clegg, where the idea for editorial-page new year’s resolutions came from and what she hopes it will accomplish. Our lightly edited email exchange appears at the Nieman Journalism Lab.
Eight top executives out at The Boston Globe since last summer. Boston Herald publisher Pat Purcell paying himself nearly $1 million in the past year as his paper was sliding into bankruptcy. It has been a significant week for the city’s two daily newspapers, and there’s some important context to both stories. So let’s try to tease out what’s really going on.
First the Globe. Last March, as I was finishing up my book on wealthy newspaper publishers, “The Return of the Moguls,” the Globe seemed to be well-positioned to make a legitimate run at financial sustainability. The strategy was a sound one: move the newsroom and business operations to the downtown and open a new printing facility in Taunton dedicated to producing the Globe as well as publications such as the Herald, The New York Times and USA Today.
As we know, the execution turned out to be disastrous. The Taunton plant simply couldn’t handle the work. All kinds of stories were floating around. Among the ones I heard was that management had failed to negotiate an agreement with the unions in a timely manner and that the presses lacked the needed capacity. Whatever it was, the situation quickly devolved into a rerun of the home-distribution fiasco of a year and a half earlier, except with fewer obvious options for fixing it. The story went public in a big way in September, when the Herald published an apology to its readers, putting the blame squarely on the Globe. From a personal point of view, I found myself frantically inserting material into my book about the printing problems during copy-editing and on page proofs.
What I’ve heard in the months since then is that the printing problems have eased but have not been entirely solved. It’s in that light that the eight departures ought to be evaluated, even if not all of them were related to the printing disaster and even if some of the blame was unfairly assigned. Globe publisher and owner John Henry told Don Seiffert of the Boston Business Journal this week that the changes were made in an attempt to change the culture of the Globe’s business operations.
“The culture of the Globe on the business side … needed to be reset,” Henry told Seiffert via email, adding: “The challenge and disappointment has been squarely with senior leadership. We’ve finally dealt with those issues. I am squarely responsible for not dealing with these issues in the first year.”
Fortunately, the Globe’s long-term strategy of selling expensive digital subscriptions is on track, with editor Brian McGrory recently writing that he expects the paper will cross the 100,000 mark during the first half of this year.
If I had one piece of advice for Henry, it would be this: No doubt the Taunton mess blew up whatever financial projections that had been made, delaying any visions of returning to profitability. But this would be the worst possible time to cut. At a moment when the digital strategy is working, it would make no sense to try to get readers to pay $30 a month for a shrinking product.
The signs are good: the Globe recently added a sixth journalist to its Washington bureau, and it is planning to hire replacements for Pulitzer Prize-winning art critic Sebastian Smee, who’s left for The Washington Post, and Statehouse reporter Jim O’Sullivan, who resigned amid accusations of sexual harassment. Slashing the newsroom because of Taunton’s problems would be the worst possible move.
The Herald today published some unsettling news about Pat Purcell, who has owned the paper since 1994 after previously running it for his mentor Rupert Murdoch. According to bankruptcy records obtained by reporter Brian Dowling, Purcell paid himself $970,000 in the year before he declared Chapter 11 on Dec. 8. Finance and operations executive Jeff Magram, a part-owner, was paid another $653,000. Four of Purcell’s children received more than $200,000 among them.
“I continued to pay myself what I was earning previously at News Corp.,” Purcell told Dowling, referring to the name of Murdoch’s company. “I took some raises, same as everyone else. When there were no raises, I took no raises.”
Globe columist Jeff Jacoby, a Herald alumnus, put it this way:
Pat Purcell wasn't expected to take a vow of poverty, but could he really not have made do with, say, $500,000?
On the other hand, kudos to the @BostonHerald for publishing this story. And to Purcell for not spiking it.
And no, of course Purcell didn’t take a vow of poverty when he bought the Herald. But as former Herald columnist Peter Lucas pointed out last Friday in his column for the Lowell Sun and the Fitchburg Sentinel & Enterprise, Murdoch practically gave Purcell the Herald and the South End property it was located on. Several years ago Purcell sold the property, which was redeveloped as the Ink Block high-end combination of condos, apartments, a hotel and a massive Whole Foods.
Now the money-losing Herald owes $31 million and the fate of employee pensions is up in the air. GateHouse Media, Purcell’s preferred buyer, proposes to shrink the number of employees from 240 to 175, although another possible buyer has emerged.
The Herald has gotten smaller and smaller over the years, and it seems reasonable that it was time for the Purcell era to end. But given how well he has done as a direct result of Murdoch’s largesse, I hope his employees’ worst fears aren’t realized when the bankruptcy proceedings are over and the paper is sold. He owes them much.
Boston Globe editor Brian McGrory closed out 2017 with a characteristically upbeat message for his staff. Weighing in at nearly 900 words, his email — sent out at 8:30 p.m. on Sunday and passed along to me by a newsroom source — looks back on the paper’s journalistic successes of the past year and forward to continued progress on the business front.
There is no mention of how badly the Globe’s botched launch of its Taunton printing plant affected the bottom line. The situation has improved to the point where it’s no longer the talk of social media, but I continue to hear about delivery problems from time to time. Nor is there any mention of dark clouds on the horizon. But the Boston Herald, an important print customer of the Globe, has gone bankrupt and is likely to end up in the hands of GateHouse Media, which has several printing plants of its own in the region. In addition, a burgeoning trade war with Canada could drive up the cost of newsprint, according to a Bloomberg story that actually appears in today’s Globe.
On the other hand, McGrory writes that the Globe continues to make progress in selling $30-a-month digital subscriptions, John Henry’s make-or-break bet for saving the paper and possibly showing the way for other large regional newspapers as well. McGrory predicts that the Globe will pass the 100,000 mark during the first half of 2018 and says the paper currently has more paying subscribers — print and digital — than it had five years ago. Early last year, when I interviewed McGrory for my forthcoming book, “The Return of the Moguls,” he put it this way: “If we got to 100,000 things would be feeling an awful lot better. And if we got to 200,000, I think we’d be well on our way to establishing a truly sustainable future.”
The full text of McGrory’s message follows.
There was a stretch in early December when our homepage and print fronts were filled with stories of the state Senate president stepping aside because of Globe reporting, three Bridgewater State Prison guards on trial because of Globe reporting, and a federal indictment of a state senator based on Globe reporting. The thought hit me then, as it does tonight, that there’s not another metropolitan newspaper in this land that has the impact on its community that the Globe does on Boston. Really, name one. And if the question is why, as in why is the Globe so central to the civic life of this region, the answer in no small part is you.
I’m not going to spend time now trying to recap the year we just had; it would be futile to try to capture such an epic collection of once-a-generation events in an email like this. Suffice it to say that your response, your journalism, from January to December, Sports to Spotlight, the initial days of Trump to the burgeoning MeToo movement, was nothing shy of spectacular.
In terms of our DC bureau, have four reporters and an editor ever had such a profound impact providing desperately needed perspective to events unfolding with dizzying speed? The answer: No. Metro and Business, the backbone of our report, continued their stellar accountability reporting, beautiful narrative writing, and the kind of perfectly-timed features that gave readers a break from all things Trump.
This was the year when we finally realized the goal of publishing multiple Spotlight projects, without ever sacrificing quality, culminating in the vital series on race that launched a difficult but overdue conversation across the region. Our sports coverage is so great, so consistently, that it’s easy to take for granted — but please don’t. As strong as it always is, this year was better than any that I can remember.
There’s so much more. 2017 may well have been the year of the columnist, with ours breaking news and offering clarity. Photo, from its arresting daily hits to gorgeous project work, had a banner year again. Our weekly sections — Food, Travel, Address, the Globe Magazine, Sunday Arts — are recognized as among the absolute best in the industry.
This was the year that we enthusiastically ramped up our headline writing, print and digital. It’s the year we started to change the look and feel of our site, thanks to our great design team. It’s the year we broke convention in the ways we tell stories, most notably with two productions of Globe Live that were nothing shy of masterful, and our sports podcast, Season Ticket, which started with well-deserved fanfare and is rapidly gaining audience. WBUR, by the way, is a great partner.
And the most enduring part of the year I’ve yet to mention, which was our reinvention. We created new departments, new philosophies, new beats, new roles. It’s been hard, often anxiety-inducing work, but it’s paid off spectacularly. Our Express Desk, and all the urgent teamwork that goes into it, is a thing of beauty. Our Super Department is gelling now in the exact ways that we hoped. The audience engagement team has brought insight into our coverage decisions. Stories are getting edited earlier and posted at far more impactful times. Many of the new beats have been a huge hit. We are finally — finally — starting to break the stubborn rhythms of a print operation.
And the metrics bring nothing but good news. The key figure: We increased the number of digital-only subscribers by 26 percent in 2017, simply a phenomenal success. We’re closing in on 95,000, and will be at 100,000 in the first half of the year. Overall, we have more paying subscribers now than we did five years ago. It is impossible to overstate how important this is, and the enviable position that this kind of digital growth puts us in.
And one more thing: We moved from Morrissey Boulevard to State Street, in and of itself a huge accomplishment, which we basically fit between everything else. And it already feels like home, the Globe exactly where it belongs, in the heart of the city — even if everyone is still acting a notch too polite.
Yet again, wouldn’t it be great to rest on our successes for a year, but alas, no. The news is not about to slow down, not now, not for a while. Please don’t panic when I talk about Reinvention 2.0, but there is more work to be done, more beats to invent and refine, and better and more productive relationships to build between the newsroom and the rest of the building. We will do all of this in a far less disruptive fashion.
One more thought for 2018: Let’s rededicate ourselves, and by ourselves I mean everyone, to a better balance between work and the rest of life. Some of the most meaningful journalism isn’t conjured under the fluorescent lights of even a beautiful downtown newsroom. No, it’s discovered in our communities, by journalists living eventful lives. We should work hard, yes, but let’s commit to working a little less, and by doing so, I guarantee our work will improve.
For now, though, thank you for all that you did in a year unlike any other. You’ve been amazing, and it’s been an honor.