The Providence Phoenix, 1978-2014*

Screen Shot 2014-10-10 at 7.20.05 AMAs you may have already heard, The Providence Phoenix is shutting down, about a year and a half after The Boston Phoenix closed its doors. Ted Nesi of WPRI covers it here. Awful news, but not entirely unexpected. As recently as a few months ago, I was hearing that The Portland Phoenix of Maine was doing well but that Providence was lagging financially.

What happened? It’s hard to say. But Portland is a smallish city, insular and self-contained — the sort of place where alt-weeklies seem to be surviving. An example: Seven Days of Burlington, Vermont, which appears to be thriving. Providence, by contrast, is a fairly large city within the orbit of Greater Boston.

The demise of The Providence Phoenix would be bad enough on its own. What makes it even worse is that the Providence Journal is in the midst of downsizing following its sale to a company affiliated with the GateHouse Media chain. There is a real gap in Providence, and it’s not immediately clear what will fill it. Perhaps Rhode Island Public Radio can beef up its online local coverage. Maybe the online-only news site GoLocalProv will rise to the challenge. Or something new might come along.

The Providence Phoenix has produced some fine journalists over the years, including Ian Donnis of RIPR and David Scharfenberg of The Boston Globe. And best wishes to editor Lou Papineau, a veteran who started at the paper back when it was known as the NewPaper, and news editor Phil Eil, a more recent hire.

Best wishes, too, to publisher Stephen Mindich, who kept the Boston and Providence papers alive for as long as he could. I hope the future is brighter for The Portland Phoenix — now the only remaining alt-weekly in what was once a vibrant regional chain.

And yes, I plan to rant about this later today on WGBH’s “Beat the Press.”

(Note: I was a staff writer and editor for The Boston Phoenix from 1991 to 2005, and last wrote for the Providence and Portland papers this past July.)

*Correction: The headline originally gave the incorrect year for the founding of The Providence Phoenix, which began life as The NewPaper. As founder Ty Davis writes in the farewell issue, he began the paper during the Blizzard of 1978.

Peter Canellos to be Politico’s No. 3 editor

The big local media news this morning is that Peter Canellos, who recently took a buyout offer from The Boston Globe, is moving back to Washington in order to become Politico’s executive editor. He will be number three under Susan Glasser, who has only held the number two spot for a few weeks. (The editor-in-chief is John Harris. See correction below.)

Do the Glasser-Canellos moves signal a shift toward substance and away from Politico’s infamous “win the morning” orientation? Let’s hope so. At the Globe, Canellos was known for taking a cerebral approach in his stints as Washington bureau chief, metro editor and, finally, editorial-page editor. He also oversaw the Sunday Ideas section.

In 2009, several months after Canellos was chosen to run the editorial pages, my WGBH colleague Adam Reilly profiled him for The Boston Phoenix. Canellos told Reilly his goal was to make the pages smart and unpredictable:

“Opinion is free. What we have to do is emphasize anything that rises above that cacophony,” says Canellos. “That means our columnists have to have a much more distinctive voice, and our columns and editorials have to be much better written than the cacophony — more authoritative, more credible, more reliable.”

This is good news for Canellos and for Politico.

Correction: I originally reported that Canellos would be the No. 2 editor.

David Bernstein is out of here

David Bernstein and Kristin McGrath
Bernstein and McGrath

One of the more original political voices to pass through Boston in many years is fleeing the scene. My former Boston Phoenix colleague David Bernstein, who’s been contributing to Boston magazine and WGBH since the Phoenix’s demise in 2013, is heading to Richmond, Virginia, where his wife, Kristin McGrath, is starting “an exciting new job.”

Bernstein’s political analysis is smart and straight from a liberal perspective. But it’s his use of social media that sets him apart. His Twitter feed, which has nearly 14,000 followers, is a great source of news, political humor and hashtag games. On Facebook, he pays tribute to the birthdays of often-obscure politicos with music trivia contests. A recent example:

Today’s Massachusetts political birthday is Segun Idowu of the Edward M. Kennedy Insititute, currently under construction. In his honor, what are the best songs with the word “build,” “shape,” or “make” in the title? I’ll start with Foundations “Build Me Up Buttercup”; Nirvana “Heart-Shaped Box”; and Nick Lowe “You Make Me.”

Then there is Bernstein’s #mapoli With Animals, a Tumblr consisting of photos of Massachusetts politicians posing with their (and other people’s) pets. If you haven’t seen it, you should. I’m sure you’ll agree that it is one of the signal accomplishments of the Internet age.

Bernstein says he’ll “still write and comment about Massachusetts politics beyond 2014,” and that he expects to continue with BoMag and WGBH. But it won’t be the same with him checking in from afar. Best of luck to both David and Kristin.

The James Foley video and bearing witness to evil

James Foley
James Foley

Previously published at WGBHNews.org.

The horrifying execution of journalist James Foley raises an uncomfortable if familiar question: Is there anything to be gained by watching the video of his beheading at the hands of an ISIS terrorist?

It’s a question that I explored 12 years ago, when Wall Street Journal reporter Daniel Pearl was similarly murdered. I searched for the video online and found it at a website whose sick operators presented such fare for the entertainment of their disturbed viewers. I shared it with my friends at The Boston Phoenix, who — to my surprise — published several small black-and-white stills of Pearl’s beheading and provided a link to the full video. “This is the single most gruesome, horrible, despicable, and horrifying thing I’ve ever seen,” the Phoenix’s outraged publisher, Stephen Mindich, wrote in an accompanying editorial.

The Phoenix’s actions created a national controversy. I defended Mindich and editor Peter Kadzis, first in the Phoenix, later in Nieman Reports. (At the time I had left the paper to write my first book, though I continued to contribute freelance pieces. My departure turned out to be temporary. And Kadzis, my editor then, is also my editor now: he is the senior editor of WGBH News.) I wrote in the Nieman piece:

Daniel Pearl didn’t seek martyrdom, but martyrdom found him. The three-and-a-half-minute video shows us the true face of evil, an evil that manifested itself unambiguously last September 11…. We turn away from such evil at our peril.

I stand by what I wrote then, but I haven’t watched the execution of Jim Foley. In contrast to the Daniel Pearl footage, the Foley video is bright and clear, in high definition. I’ve watched a bit of it, listened to him speak while kneeling in the desert; but that was all I could handle.

Boston Globe columnist Jeff Jacoby takes a different view, writing, “The intrepid and compassionate reporter from New Hampshire didn’t travel to Syria to sanitize and downplay the horror occurring there. He went to document and expose it.”

I don’t disagree. But it should be a matter of choice. Gawker, among the first media outlets to post a link to the video, made sure its readers knew that what they would see if they clicked was “extremely disturbing.” By contrast, the New York Post and the Daily News published front-page images of Foley (I’ve linked to a Washington Post story, not the actual images) just before his beheading — in the New York Post’s case, barely a nanosecond before.

It’s a fine line, but I’d say Gawker was on the right side of it, and the New York tabloids were not.

At the time of his capture, Foley was freelancing for GlobalPost, the Boston-based international news organization. GlobalPost co-founder and chief executive Phil Balboni, in a tribute published in the Globe, wrote:

For those of us who knew Jim, the road ahead will be particularly long and trying. As a lifelong journalist, the path forward for me will be rooted in a renewed and profound respect for a profession that for Jim was not a job, but a calling.

And here is an interview with GlobalPost co-founder Charles Sennott, talking about Foley on WGBH Radio (89.7 FM).

We’ve learned a lot since the execution of Daniel Pearl. One of the things we’ve learned is that bearing witness does not necessarily lead to a good result. Years of war in Iraq and Afghanistan have not created a safer world.

Do we have a right to view the James Foley video? Of course. Twitter, a private company that has become a virtual public utility, is heading down a dangerous road by banning images from the video. Should we watch the video as a way of witnessing unspeakable evil, as Jeff Jacoby argues? That, I would suggest, should be up to each of us.

Above all, we should honor the bravery and sacrifice of journalists like Daniel Pearl and James Foley, who take risks most of us can scarcely imagine. Let’s keep the Foley family in our thoughts, and celebrate the safe return of Peter Theo Curtis. And let’s send offer whatever good thoughts we can for Steven Sotloff, a fellow hostage of Foley’s who was threatened with death last week.

Blog like a journalist

The revolutionary gleam has faded. Yet blogging remains at the center of the digital media toolbox.

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Previously published at Medium.

From the vantage point of 2014, offering advice on how to write a blog feels a little like telling people how to write a proper newspaper article in 2005. “Blogging is dead,” says the (ahem) blogger Jason Kottke, overtaken by social-media platforms such as Facebook, Twitter, and Instagram.

But if the revolutionary gleam has worn off, blogging nevertheless is still a valuable tool for anyone practicing digital journalism, whether it be commentary, original reporting, photography, or video. I’ve been blogging since 2002 — on my own at first, then as the media columnist for the late, lamented Boston Phoenix, and since 2005 as the publisher and almost-sole author of Media Nation.

These days there are many places online where you can share your work — not just social platforms but also online publications such as the Huffington Post and Medium, which combine paid content with unpaid blog posts. (God help us, but such hybrids are known in some circles as “platishers.”) So why set up a solo blog?

The reason is that you need an online home that is controlled by you — not by Mark Zuckerberg or Arianna Huffington or some other digital mogul seeking to get rich from your content. Moreover, you need to establish an online identity. If you don’t, others will do it for you. “You can’t allow others to define who you are, or control the way you are perceived. This is especially true today for people in the public eye, but the more we do online the more it’ll be true for the rest of us, too,” writes Dan Gillmor in his book Mediactive. “To the extent that it’s possible to do so, you should control the reference point for people who want to know more about you and your ideas.” (In 2006 I profiled Gillmor for CommonWealth magazine.)

Dan Gillmor
Dan Gillmor

Yes, I’ve uploaded this essay to Medium. I also occasionally self-publish at the Huffington Post and am a (too-) active member of Twitter and Facebook. But I’ll repost this article at Media Nation, as I do with all my work to which I have retained copyright. I don’t have complete control — I use the free blogging platform WordPress.com, and I must adhere to its policies. But I can back up my work and take it with me, and it would be easy to switch to self-hosting using free WordPress.org software if I felt the need. Just as important, the URL for Media Nation is my name: dankennedy.net.

So what is a blog? Taking the most expansive definition possible, a blog consists of content, usually text or mostly text, that is published online in reverse chronological order. That would include everything from the Washington Post’s breaking-news blog to Lisa Bonchek Adams’s diary-style blog about living with metastatic breast cancer. Dave Winer, an early Internet thinker and coder who writes the blog Scripting News, has a more specific definition, which he first gave voice to in 2003. Winer writes:

A blog is the unedited voice of a person.

The lack of editing is central, because it’s one person who’s responsible for every word. When you click the Publish button you should feel butterflies, at least sometimes, because there’s no one to pass the buck to. If someone else wrote the headline, or did a copy edit, or even reviewed what you wrote and critiqued it before it went out, it’s still writing, but it is not a blog.

I don’t believe we need to think about blogs quite that narrowly. For instance, if a journalist asks her editor to read a sensitive post before publishing, that doesn’t mean she’s not writing a blog. Still, there’s no question that a journalistic blog — which is what we are concerned about here — is different from other kinds of journalistic writing: less formal, more conversational, often with no traditional reporting (but never without research), and aimed at a small but passionate audience. (As David Weinberger and others have said, “In the future, everyone will be famous for 15 people.”)

How to write a good journalistic blog post

There are many ways that a journalist can go about writing a good blog post. It might be a sentence or two. It might be 500 words. But I think the essence of a worthwhile post can be boiled down to several elements:

  1. Call your audience’s attention to something it doesn’t know — for instance, an environmental blogger might write about a new study regarding electric cars. Above all, don’t be boring. The lede you write for a blog post might be different from what you would write for a news story, but you still need to grab the reader by the throat and not let go.
  2. Link to the source of your information, which could be a news article or possibly the study itself. Quote a bit from the source, keeping in mind that most of your readers won’t actually click. Shorter quotes can be put in quotation marks; longer quotes should be blockquoted. (Please note that I’m not talking about the sort of blog post that summarizes a news story so thoroughly that there is no incentive to click. I’m talking about a true value-added post. Keep reading and you’ll see what I mean.)
  3. Bring in other sources of information. Although there’s nothing wrong with a short one-source blog post, you add value when you pull in other sources, link to them, and attempt to make sense of them.
  4. Offer your own perspective and analysis so that your readers take away something of value that goes beyond the sources you’re quoting. If you are working for a news organization that does not normally allow you to express your opinion, then don’t. But a first-person conversational tone is appropriate. If expressing opinions is part of your job description, then have at it. In all cases, though, your tone and approach should remain journalistic. One good question to ask yourself: Is this something I would want to show a prospective employer?

Here is a blog post I wrote earlier this year about the sale of the Providence Journal that encompasses all of the elements I discuss above. Please note, though, that you could scroll through many pages of Media Nation and find only a few that are as thorough.

Some additional guidelines to keep in mind:

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Ta-Nehesi Coates

Choose a beat that is narrow — but not too narrow. The best blogs are specialty sites where you can learn everything there is to know about a subject and where the blogger’s enthusiasm comes through. That is what you should aspire to. But if you pick too narrow a subject, you may find yourself hard-pressed to find enough reading material on which to feed. Boston restaurants? No problem. Ethiopian restaurants in Boston? Eh, probably not. You might make it through a week. But what are you going to do after that?

Compile a wide-ranging reading list. And keep compiling. If your blog is about climate change, you are going to want to put together a list of blogs, websites, and Twitter feeds related to that topic that you check every day. If your blog is a supplement to your regular work as a beat reporter, you might be doing what is sometimes called beat blogging — sharing short stories that might not be of general enough interest for your news organization, keeping on top of developments in your field, and interacting with your audience. (Steve Buttry offers some worthwhile thoughts about beat blogging; he has also written a good beginner’s guide to blogging.)

Maintain a conversation with the “former audience.” Dan Gillmor coined the phrase, and Jay Rosen has written about “the people formerly known as the audience.” They were referring to formerly passive news consumers who have been empowered by technology to talk back to us and among themselves. Your audience is a valuable resource. Tend to the comments on your blog. Always posts links to your blog posts on Facebook and Twitter, which is not only a good way to promote your work but is also where much of the online conversation has migrated in recent years. Remember the Dan Gillmor adage that your readers know more than you do — which is not to say that collectively they know more than you, but that someone in your audience might. Much of reporting consists of finding people who know more than we do and talking with them. Your blog (and your social-media presence) can make that easier.

Don’t try to read people’s minds. This is specialized advice, but since I write opinionated media criticism, it’s something I wrestle with from time to time. Another way of putting it is that you shouldn’t ascribe motives unless you’re willing to pick up the phone and do the reporting. For example, it’s fine to observe that the Boston Globe’s coverage of the Red Sox is soft (if you think that’s the case and can offer evidence) and that the Globe’s owner, John Henry, is also the principal owner of the Red Sox. But it’s out of bounds to speculate without interviewing the principals that Globe staff members are afraid of angering Henry, or that Henry must have sent out an edict of some sort. Facts are facts and opinions are opinions, and each has its place. Speculation is neither fact nor opinion and has no place in your blog.

Learn to use photos within the bounds of copyright law. I like to run photos with my blog posts, but I know I can’t run a photo that is the copyrighted property of, say, the Associated Press or the New York Times. Fortunately, there are troves of photos online that you can use without payment, many of them through Wikimedia Commons and Creative Commons. Be respectful of the photographer by crediting it as he or she would like and by linking to the photo. Here is an example of how I handle such credits. (You may be interested in this Q&A I did with the photographer, Gage Skidmore, for the Nieman Journalism Lab.)

Some bloggers worth paying attention to

The best way to become a good writer is to read as much good writing as you can. The best way to become a good blogger is to study blogs by people who know what they’re doing. Here are some examples from my own personal list and from my followers on Facebook and Twitter. You’ll find a range of approaches and topics here.

Note: This is just a tiny sample. I’ve left out many people, including friends, especially if they are white men writing about politics — the single most common type of blogger. If you’d like more recommendations, please take a look at the blogroll on Media Nation — and see who the people below are linking to.

Andrew Sullivan. A pioneering blogger and a former editor of The New Republic, Sullivan’s The Dish is a model in terms of linking, quoting, offering his own commentary, and posting with the regularity of a Stakhanovite. Sullivan writes most frequently about politics, but nothing is off limits. He is not on my daily must-read list, but strictly in terms of craft and discipline, he may be without peer.

Jay Rosen. The New York University journalism professor’s blog, PressThink, is perhaps the most influential in future-of-journalism conversations. Rosen writes a type of blog that I particularly admire — long, well-thought-out posts in which he attempts to make sense of many strands of information. His attention to comments is impeccable as well.

Adam Gaffin. The founder and editor of Universal Hub, which tracks and excerpts from several hundred blogs and websites in the Boston area, as well as from mainstream news sources. Updated multiple times a day, the emphasis is on the sources, not the writer — although Gaffin’s wicked sense of humor often breaks through. In 2008 I profiled him for CommonWealth magazine.

Ta-Nehisi Coates. A national correspondent at The Atlantic and an occasional columnist for the New York Times, Coates blogs powerfully and intelligently on issues related to race and culture. Beyond his blog, his essay “The Case for Reparations” may be the most important magazine article published so far in 2014.

Meg Heckman
Meg Heckman

Meg Heckman. A journalism professor at the University of New Hampshire whose blog, A site of her own, focuses on “women, tech, journalism.”

C.J. Chivers. A war correspondent for the New York Times, his blog is called The Gun.

Virginia Postrel. A libertarian and early blogger, Postrel writes the Dynamist Blog, which is worth a look.

Jim Romenesko. The original media blogger, Romenesko moved from blogging on his own to working for the Poynter Institute, and is now on his own once again at JimRomenesko.com. Essential news-biz gossip.

Ian Donnis and Scott MacKay. Their On Politics blog is a good example of a beat blog, as Donnis and MacKay cover politics for Rhode Island Public Radio.

Michael Marotta. His blog, Vanyaland, is a respected guide to alternative rock.

Marjorie Arons-Barron. Former editorial director at WCVB-TV (Channel 5), she writes a blog — often with political reporting — on politics and public affairs.

Mark Garfinkel. A staff photographer for the Boston Herald whose website, Picture Boston, is an excellent example of a local photojournalism blog.

Photo credits: Blogger (cc) by European Parliament; Dan Gillmor by Joi Ito; Ta-Nehesi Coates by David Shankbone; Meg Heckman by Dan Kennedy. All photos published under a Creative Commons license. Some rights reserved.

Public media trade site takes note of Muzzles’ new home

Peter Kadzis, senior editor of WGBH News, with Web producers Abbie Ruzicka and Brendan Lynch.
Peter Kadzis, senior editor of WGBH News, with Web producers Abbie Ruzicka and Brendan Lynch.

Current, the trade website for people in public media, has posted a nice feature on the New England Muzzle Awards’ newish home at WGBHNews.org. I do want to point out that though The Boston Phoenix is no more, the Muzzles continue to be published at The Providence Phoenix and The Portland Phoenix. Also: my friend and co-conspirator Harvey Silverglate deserves all the credit for the Campus Muzzles, which are also mentioned in the article.

Photo by WGBH News.

The World Wide Wayback Machine

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This is pretty cool. A story I wrote for The Boston Phoenix in 1993 was used to illustrate an article in The Boston Globe on the early days of the Web.

Among the interviewees: Michelle Johnson, the first editorial manager of Boston.com, now a Boston University journalism professor; and Barry Shein, the founder of The World, the first company to provide Internet access to members of the public (me among them).

“When I started to put the public on the Internet for the first time, I got flak,” Shein tells the Globe’s Leon Neyfakh. “People thought it was illegal, because for a long time you had to be part of an approved research institution to have access to the Web. So people involved in Internet governance, such as it was … they sent me hate mail saying, ‘You can’t do this. This is not a public resource. You have no right to put people on the Internet.'”

Presenting the 17th Annual New England Muzzle Awards

Muzzles logo
Click on image to read the Muzzle Awards.

U.S. Sen. Ed Markey, Rhode Island Gov. Lincoln Chafee, Massachusetts Gov. Deval Patrick and U.S. Attorney Carmen Ortiz (again) might consider running the other way when we try to present them with our coveted statuettes for dishonoring the First Amendment.

The 17th Annual New England Muzzle Awards are now online at WGBHNews.org and The Providence Phoenix. They should be up soon at The Portland Phoenix as well. This is the second year that WGBH has served as home base following 15 years at the late, great Boston Phoenix.

As always, the Muzzles are accompanied by an article on Campus Muzzles by my friend and sometime collaborator Harvey Silverglate. There are a couple of new touches this year as well: the WGBH design is responsive, which means it looks just as great on your tablet or phone as it does on your laptop; and WGBH reporter Adam Reilly, WGBHNews.org editor Peter Kadzis and I talk about the Muzzles on “The Scrum” podcast, which of course you should subscribe to immediately.

Peter, by the way, is a former editor of the Phoenix newspapers, and has now edited all 17 editions of the Muzzles.

Finally, great work by WGBH Web producers Abbie Ruzicka and Brendan Lynch, who hung in through technical glitches and my whining to make this year’s edition look fantastic.

The un-Muzzling of anti-abortion protesters

In 1999 I gave a Boston Phoenix Muzzle Award to Susan Fargo and Paul Demakis, two Massachusetts legislators pushing for an abortion-clinic buffer zone. Today the U.S. Supreme Court agreed, ruling that those buffer zones are an unconstitutional abridgment of the First Amendment.

Disruptive innovation and the future of news

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Photo via ElationPress.com.

Previously published at Medium.

Toward the end of The Innovator’s Dilemma, Clayton Christensen’s influential 1997 book about why good companies sometimes fail, he writes, “I have found that many of life’s most useful insights are often quite simple.”

Indeed, the fundamental ideas at the heart of his book are so blindingly self-evident that, in retrospect, it is hard to imagine it took a Harvard Business School professor to describe them for the first time. And that poses a problem for Jill Lepore, a Harvard historian who recently wrote a scathingly critical essay about Christensen’s theories for the New Yorker titled “The Disruption Machine.” Call it the Skeptic’s Dilemma.

Christensen offers reams of data and graphs to support his claims, but his argument is easy to understand. Companies generally succeed by improving their products, upgrading their technology, and listening to their customers — processes that are at the heart of what Christensen calls “sustaining innovations.” What destroys some of those companies are “disruptive innovations” — crude, cheap at first, attacking from below, and gradually (or not) moving up the food chain. The “innovator’s dilemma” is that companies sometimes fail not in spite of doing everything right, but because they did everything right.

Some examples of this phenomenon make it easy to understand. Kodak, focusing its efforts on improving photographic film and paper, paid no attention to digital technology (invented by one of its own engineers), which at first could not compete on quality but which later swallowed the entire industry. Manufacturers of mainframe computers like IBM could not be bothered with the minicomputer market developed by companies like Digital Equipment Corporation; and DEC, in turn, failed to adapt to the personal computer revolution led by the likes of Apple and, yes, IBM. (Christensen shows how the success of the IBM PC actually validates his ideas: the company set up a separate, autonomous division, far from the mothership, to develop its once-ubiquitous personal computer.)

Clay Christensen in 2011. Photo (cc) by Betsy Weber. Some rights reserved.
Clay Christensen in 2011. Photo (cc) by Betsy Weber. Some rights reserved.

Christensen has applied his theories to journalism as well. In 2012 he wrote a long essay for Nieman Reports in collaboration with David Skok, a Canadian journalist who was then a Nieman Fellow and is now the digital adviser to Boston Globe editor Brian McGrory, and James Allworth, a regular contributor to the Harvard Business Review. In the essay, titled “Breaking News,” they describe how Time magazine began in the 1920s as a cheaply produced aggregator, full of “rip-and-read copy from the day’s major publications,” and gradually moved up the journalistic chain by hiring reporters and producing original reportage. Today, they note, websites like the Huffington Post and BuzzFeed, which began as little more than aggregators, have begun “their march up the value network” in much the same way as Time some 90 years ago.

And though Christensen, Skok, and Allworth don’t say it explicitly, Time magazine, once a disruptive innovator and long since ensconced as a crown jewel of the quality press, is now on the ropes — cast out of the Time Warner empire, as David Carr describes it in the New York Times, with little hope of long-term survival.

***

INTO THIS SEA of obviousness sails Lepore, an award-winning historian and an accomplished journalist. I am an admirer of her 1998 book The Name of War: King Philip’s War and American Identity. Her 2010 New Yorker article on the Tea Party stands as a particularly astute, historically aware examination of a movement that waxes and wanes but that will not (as Eric Cantor recently learned) go away.

Lepore pursues two approaches in her attempted takedown of Christensen. The first is to look at The Innovator’s Dilemma as a cultural critic would, arguing that Christensen popularized a concept — “disruption” — that resonates in an era when we are all fearful of our place in an uncertain, rapidly changing economy. In the face of that uncertainty, notions such as disruption offer a possible way out, provided you can find a way to be the disruptor. She writes:

The idea of innovation is the idea of progress stripped of the aspirations of the Enlightenment, scrubbed clean of the horrors of the twentieth century, and relieved of its critics. Disruptive innovation goes further, holding out the hope of salvation against the very damnation it describes: disrupt, and you will be saved.

The second approach Lepore pursues is more daring, as she takes the fight from her turf — history and culture — to Christensen’s. According to Lepore, Christensen made some key mistakes. The disk-drive companies that were supposedly done in by disruptive innovators eating away at their businesses from below actually did quite well, she writes. And she claims that his analysis of the steel industry is flawed by his failure to take into account the effects of labor strife. “Christensen’s sources are often dubious and his logic questionable,” Lepore argues.

Jill Lepore. Publicity photo from her Harvard bio.
Jill Lepore. Publicity photo from her Harvard bio.

But Lepore saves her real venom for the dubious effects she says the cult of disruption has had on society, from financial services (“it led to a global financial crisis”) to higher education (she partly blames a book Christensen co-authored, The Innovative University, for the rise of massive open online courses, or MOOCs, of which she takes a dim view) to journalism (one of several fields, she writes, with “obligations that lie outside the realm of earnings”).

Christensen has not yet written a response; perhaps he will, perhaps he won’t. But in an interview with Drake Bennett of Bloomberg Businessweek, he asserts that it was hardly his fault if the term “disruption” has become overused and misunderstood:

I was delighted that somebody with her standing would join me in trying to bring discipline and understanding around a very useful theory. I’ve been trying to do it for 20 years. And then in a stunning reversal, she starts instead to try to discredit Clay Christensen, in a really mean way. And mean is fine, but in order to discredit me, Jill had to break all of the rules of scholarship that she accused me of breaking — in just egregious ways, truly egregious ways.

As for the “egregious” behavior of which he accuses Lepore, Christensen is especially worked up that she read The Innovator’s Dilemma, published 17 years ago, yet seems not to have read any of his subsequent books — books in which he says he continued to develop and refine his theories about disruptive innovation. He defends his data. And he explains his prediction that Apple’s iPhone would fail (a prediction mocked by Lepore) by saying that he initially thought it was a sustaining innovation that built on less expensive smartphones. Only later, he says, did he realize that it was a disruptive innovation aimed at laptops — less capable than laptops, but also cheaper and easier to carry.

“I just missed that,” he tells Bennett. “And it really helped me with the theory, because I had to figure out: Who are you disrupting?”

Christensen also refers to Lepore as “Jill” so many times that Bennett finally asks him if he knows her. His response: “I’ve never met her in my life.”

***

CHRISTENSEN’S DESCRIPTION of how his understanding of the iPhone evolved demonstrates a weakness of disruption theory: It’s far easier to explain the rise and fall of companies in terms of sustaining and disruptive innovations after the fact, when you can pick them apart and make them the subject of case studies.

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