Matthew Yglesias has some thoughts about the state of the media business and why there were so many layoffs in 2023 at high-profile news organizations like BuzzFeed (which closed its news division), NPR and Vox Media. There is very little new in his observations, but I was interested to see that he’s complaining about The Washington Post’s local coverage under Jeff Bezos. Yglesias writes:
What has bothered me, personally, about Bezos’ stewardship of the Post is that through the process of first growing and then shrinking the newsroom, he’s left coverage of local issues worse off than it was before. His aspiration upon taking over was to make the Post a “national and even global publication,” and during the growth years, his investment priorities reflected that. Perry Stein used to cover DC Public Schools, and I think DC residents with school-aged children really appreciated her work. But when she got a promotion, it wasn’t to do something bigger covering DC government or regional issues, it was to cover the Justice Department, where she’s churning out Trump trial stories.
When I was reporting on the Post for my 2018 book, “The Return of the Moguls,” the paper was in the midst of an enormous growth curve, briefly shooting ahead of The New York Times in digital traffic and consistently earning profits. Bezos’ vision of reinventing the Post as a national digital publication — leaving behind the Graham family’s “Of Washington, For Washington” marketing pitch — was a huge success. But the paper has not done well since Trump left the presidency, and is now losing money and circulation.
As Yglesias writes, and as I’ve written on several occasions, the Post’s current position as being pretty much like the Times only not as comprehensive just isn’t tenable in the long run. One thing it could do is reposition itself as being “of Washington, for Washington” while at the same time maintaining its commitment to national and international news. During the early Bezos years, the Post actually offered two digital editions. One included all of the Post’s journalism; the other was a cheaper, more colorful product that omitted local news and that was aimed at the national market. Clearly there were people at the Post back then who knew they could charge a premium for local. Why not embrace that again?
Marty Baron, right, with then-Knight Foundation president Alberto Ibargüen. Photo (cc) 2017 by the Knight Foundation.
I downloaded Martin Baron’s book, “Collision of Power: Trump, Bezos, and The Washington Post,” on the first day that it became available. I expect it’s going to take me a while to read it, but I plan to review it once I’ve made my way through its 576 pages. The Post under Bezos and Baron comprise the longest section of my 2018 book, “The Return of the Moguls,” although — since it ends with Donald Trump’s Electoral College victory — I did not cover how the Post navigated the Trump presidency.
Based on what others are writing, and on interviews that Baron is giving during the early days of his book tour, it sounds like journalistic objectivity is a major theme of “Collision of Power.” Baron has written and talked about this before, as he did in an address this past spring at Brandeis University. And what his critics don’t give him enough credit for is that he subscribes to the proper view of objectivity defined by Walter Lippmann more than a century ago.
In Baron’s view, like Lippmann’s, objectivity is the fair-minded pursuit of the truth, not both-sides-ism, not quoting a variety of views and leaving it up to the poor reader or viewer or listener to figure it out. For instance, here’s Baron’s answer when he was asked by CNN media reporter Oliver Darcy about how good a job the press is doing in its coverage of the Republican Party’s meltdown into lunacy and authoritarianism:
I think the coverage of the latest chaos has been very good, based on what I’ve read. It portrays the Republican Party as Chaos Central, which it is. The party is proving to be ungovernable, and that is wreaking havoc on the country as a whole. The bigger issue is Trump. I’d like to see substantially more coverage of what a second Trump administration would do upon taking office. Who would be put in cabinet posts? Who would be put in charge of regulatory agencies?
No doubt Trump would embark on an immediate campaign of vengeance. Plans are already in the works. What would that mean for the FBI, DOJ, the courts, the press — really for all the institutional pillars of our democracy? Some stories have been produced, though not enough in my view. Those sorts of stories would serve the public better than yet-another interview with Trump himself. Look, the party that now levels evidence-free charges of “weaponization” of government openly boasts of how it would weaponize government against its perceived enemies.
I don’t want to copy and paste all of Darcy’s interview, so I’ll leave it at that. But do yourself a favor and read the whole thing. Baron touches on several other important topics, including Fox News, artificial intelligence and X/Twitter, and he’s got smart things to say about all of them.
Meanwhile, here’s a surprise: The Washington Post has published a long feature by former Post reporter Wesley Lowery on the oldest living survivor of the Tulsa Massacre, 109-year-old Viola Fletcher. Lowery, who’s now based at American University, left the Post in 2020 after he and Baron clashed over Lowery’s provocative tweets. It never should have come to that; Lowery, a gifted journalist, was essential for his coverage of the first Black Lives Matter movement and helped the Post win a Pulitzer Prize for its data journalism project tracking police shootings of civilians. My media ethics students are reading Lowery’s new book, “American Whitelash,” this spring.
Jonathan Capehart, right, with civil-rights leader Dr. Clarence B. Jones. Photo (cc) 2015 by The Communications Network.
Back when I was reporting and researching “The Return of the Moguls,” my 2018 book about The Washington Post, The Boston Globe and the Orange County Register, I had a dilemma. My goal was to write about how the business models of those papers were changing under wealthy ownership. The Post and the Globe were producing excellent journalism as well — and the Register, at least before it all went bad, was improving.
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But what to do about the Post’s opinion section? The Post is our second- or third-most influential newspaper (depending on where you rank The Wall Street Journal), but its editorial pages under the late Fred Hiatt were problematic — dull and dumb, with a few notable exceptions, and pro-war besides. Since I didn’t intend to write a book of media criticism, I decided to punt, describing the section as “moderately liberal with a taste for foreign intervention.”
Well, the Post is going off the rails in all sorts of ways lately. Sara Fischer of Axios reported earlier this week that Jonathan Capehart, one of those notable exceptions, had quit the editorial board, leaving it with precisely zero people of color. (Capehart, who appears weekly with New York Times columnist David Brooks on the “PBS NewsHour,” remains a staff writer and video host with the Post’s opinion section.)
And now Dan Froomkin, an independent liberal media watchdog, has weighed in with a scorching commentary headlined “The Washington Post opinion section is a sad, toxic wasteland.” Yikes! It’s a long piece — worth reading in full — but essentially Froomkin’s argument is that the section has actually gotten worse under Hiatt’s successor, David Shipley. Froomkin writes:
The New York Times opinion section regularly publishes absolute tripe – most recently, a barrage of virulent and ignorant anti-trans rhetoric and panicking about wokeism. Several of its columnists are well past their sell-by date. Some are just trolls.
But there’s no denying that overall, it remains intellectually stimulating, ground-breaking, and consequential.
The Post’s opinion section doesn’t come in for remotely as much criticism as the [New York] Times’s — but that’s because nobody cares about it enough to criticize it.
It offers a regular megaphone to some of the most retrograde ninnies in the business, and has had no impact on the national discourse since torture ended (they were for it).
I found Froomkin’s assessment to be overstated (yes, he does disclose that Hiatt fired him) but fundamentally correct. At a time when Jeff Bezos’ Post is losing money and shrinking after years of profits and growth, the opinion section could stand out as a way to attract new readers. Instead, he allows it to languish, dragging down a (still) great news organization that’s slipping further and further into the shadow cast by its ancient rival to the north.
Patrick Soon-Shiong. Photo (cc) 2019 by the World Economic Forum.
Patrick Soon-Shiong came along too late to make the cut. In mid-2018, the celebrity surgeon bought the Los Angeles Times and several other papers for $500 million. My book about a new generation of wealthy newspaper owners, “The Return of the Moguls,” had just been published.
Too bad. Soon-Shiong is at least as interesting as the owners I wrote about: Jeff Bezos, who bought The Washington Post and re-established the legendary paper as a powerhouse; John Henry, who slowly transformed The Boston Globe into a growing and profitable enterprise; and Aaron Kushner, who poured money into the Orange County Register only to fail at attracting enough advertisers and readers to pay for his profligate spending.
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Now Politico has weighed in with a lengthy story about the Times under Soon-Shiong that portrays his ownership as something of a mixed bag. He’s invested in the paper, reversing years of cost-cutting by its previous owner, Tribune Publishing (which for a time was known as tronc), and he’s put a highly regarded editor, Kevin Merida, in charge of the newsroom. But his interest in the paper seems to wax and wane, and his daughter, Nika Soon-Shiong, is portrayed as interfering in the newsroom.
I have to say that I’m puzzled by some of the wailing. The Politico article, by Daniel Lippman, Christopher Cadelago and Max Tani, claims that Nika Soon-Shiong has inserted herself into the process of endorsing political candidates as though that were somehow a bad thing. Now, the Times may be making some dumb endorsements, such as its decision to back Nika Soon-Shiong ally Kenneth Mejia for city controller. Mejia, according to the Times’ own reporting, regards both Joe Biden and Donald Trump as “sexual predators.”
But a newspaper’s owners are free to insert themselves into the opinion pages as much as they’d like. A good owner will keep a distance from news operations, but the opinion section is their playground. John and Linda Henry are involved in the Globe’s editorial pages and no one thinks anything of it. Jeff Bezos’ lack of interest in the Post’s opinion operation is unusual.
Nika Soon-Shiong has also expressed her leftist views in a tweet (which she deleted) critical of her own paper’s crime coverage and in suggestions for story coverage. There is, for instance, this, which I find entirely benign, even salutory:
In 2020, Nika Soon-Shiong started participating in staff meetings about the paper’s failures in covering race and how it could become more inclusive in hiring. She suggested the paper avoid using the word “looting” when covering the unrest over police brutality, which inspired the paper to tweak style guidelines.
Times company leaders at the time asked then-top opinion editor Sewell Chan to brainstorm ways that Nika Soon-Shiong could get more involved in the paper. He talked with her about whether working with the opinion section would be a possibility. (Chan declined to comment.)
Politico quotes Merida as saying that Nika Soon-Shiong has “a right to critique our journalism, offer story ideas and other suggestions she believes will help make us better,” and that the “same right is extended to those we cover and to those who read us.” The fact-checker rates that statement as 100% true.
Patrick Soon-Shiong is a bit of an oddball. A profile in The New Yorker last year by Stephen Witt raised questions about his success as a pharmaceutical entrepreneur. But he has been a far better owner of the LA Times and The San Diego Union-Tribune, a throw-in that was part of the Times deal, than Tribune Publishing had been. Indeed, Soon-Shiong’s one unforgivable act as a newspaper owner was a non-act — his decision to do nothing to stop the sale of Tribune to the hedge fund Alden Global Capital, which of course began gutting its papers as soon as the deal was consummated.
Tribune owns some of our most storied newspapers, including the Chicago Tribune, The Baltimore Sun and the Hartford Courant — the oldest continuously published newspaper in the country. Soon-Shiong, a billionaire, could have stopped the transaction and helped Baltimore hotel magnate Stewart Bainum with his bid to buy the chain. Instead, Alden wound up with Tribune, and Bainum has launched a digital nonprofit called The Baltimore Banner. In an interview with Brian Stelter, then of CNN, Soon-Shiong protested that he was a “passive investor,” adding: “I’ve got my hands full and frankly, really committed to the LA Times and San Diego Union-Tribune.”
The Los Angeles Times is far better off under Soon-Shiong family ownership than it had been under years of Tribune mismanagement — mismanagement that would have turned into a rout under Alden. The Politico piece contains some interesting tidbits, but it’s hardly a takedown.
John and Linda Henry have owned The Boston Globe for nearly nine years, but they have never hired an editor. Brian McGrory, who announced Wednesday that he’ll be leaving at the end of the year to become chair of Boston University’s journalism department, had been named to the top newsroom job during the final months of New York Times Co. ownership. In this excerpt from my 2018 book, “The Return of the Moguls,” I tell the story of how McGrory recruited the Henrys to stave off the possibility of corporate chain ownership.
Rumors that The Boston Globe might be for sale began circulating as far back as 2006, when a group headed by retired General Electric chief executive Jack Welch, who was a Boston-area native, and local advertising executive Jack Connors was reported to be nosing around. At the time, the Globe was said to be valued at somewhere between $550 million and $600 million, vastly more than the price John Henry paid seven years later. But the New York Times Co. wasn’t selling — at least not yet. The following year, Ben Taylor, a former publisher of the Globe and a member of the family that had owned it from 1873 until selling it to the Times Co. 80 years later, told me in an interview for CommonWealthmagazine that he might be interested in returning to ownership in some capacity if the Globe were put on the market. But he added that he thought such a development was unlikely. “I can’t imagine a scenario where that would be an opportunity,” he said, “but you never know, I guess. Stranger things have happened.”
Ben Taylor and his cousin Stephen Taylor, also a former Globe executive, became involved in a bid to buy the paper in 2009 when the Times Co. finally put the paper on the market. So did a Beverly Hills, California-based outfit known as Platinum Equity. With the Taylors thought to be undercapitalized and with Platinum having gutted the first newspaper it bought, the San Diego Union-Tribune, Globe employees were understandably nervous about their future. Although it was not a matter of public knowledge at the time, there was also a third possibility. After the Times Co. put up the Globe for sale, Brian McGrory, a popular columnist who was then serving a stint as the paper’s metro editor, decided to call around town to see if any public-spirited business executives might be interested. Among those he contacted was John Henry.
“I asked him at that time why he wouldn’t flip the paradigm,” McGrory told me. “It used to be that newspapers would own sports franchises. Why not have a sports franchise owner own a newspaper? Because without a healthy Boston Globe, which causes community discussion about a sports team — I made the argument, right or wrong; I have no idea if it was right — the value of a sports team might be diminished. And I did it because I thought he would be a very thoughtful, steady owner.”
I was surprised — but not shocked — to discover recently that The Washington Post is phasing out its blue app, which at one time it called the “National Digital Edition.”
The app, which debuted in 2015, was an important part of the Post’s strategy during the early years of Jeff Bezos’ ownership. I wrote about it in my 2018 book, “The Return of the Moguls.” Available on phones and tablets, it provided readers with a colorful, magazine-like experience. The National Digital Edition was also cheaper than the Post’s other digital products; it was marketed to a national audience and omitted all news from the Washington area. That way, Washingtonians couldn’t save money by choosing the blue app unless they were willing to do without any local news.
The blue app had a lot to do with the Post’s meteoric growth in digital subscriptions, especially after the paper offered it to Amazon Prime members for free for six months, earning hosannas from a wide cross-section of media observers. Media analyst Ken Doctor, a recent guest on our “What Works” podcast, called it “potentially game-changing.”
Even as the Post was marketing the National Digital Edition, though, it continued to evolve its black app and, of course, its website. Those provided readers with a more traditional experience, including a home page, which the blue app lacked, as well as local and regional news. At some point, too, the Post abandoned its different pricing schemes. The blue app, despite its attractiveness, always seemed a bit lite, and eventually most people just moved away from it.
I hadn’t checked the blue app in ages until the past week. When I did, I got a message that said “this app soon will no longer be available” and pushing me toward the black app instead.
The National Digital Edition served its purpose, boosting paid circulation at a time when Bezos was trying to catch up quickly with The New York Times. As of last October, according to The Wall Street Journal, the Post’s circulation was around 2.7 million. That’s well behind the Times’ 10 million (which, to be fair, includes subscriptions to non-news products such as its cooking app and crossword puzzle), but it’s impressive nevertheless.
Sally Buzbee. Photo (cc) 2017 by TEDxColumbiaUniversity.
The Washington Post, on an upward trajectory for most of the time since Jeff Bezos bought the paper in 2013, has stalled out. At least that’s the gist of a story in The Wall Street Journal by Benjamin Mullin and Alexandra Bruell, who report that the Post is struggling to find its footing now that Donald Trump has left the White House (if not the scene) and interest in political news is on the decline. They write:
The Post, like most major publications, experienced an audience surge during the Trump years, when readers flocked to stories about the controversial Republican administration. Now, the Post is facing a slump that has triggered some soul-searching at the paper, including over the need to invest more in coverage areas outside of politics, according to people familiar with the news outlet’s operations and internal documents viewed by The Wall Street Journal.
The fate of the Post is of particular interest to me since much of my 2018 book, “The Return of the Moguls,” is devoted to the Post under Bezos. When I was reporting for the book, the Post was going great guns, beating the Times on significant stories — especially Trump’s 2016 campaign — and growing so quickly that it seemed possible that it might even shoot past its New York rival.
Since around the middle of the Trump presidency, though, I’ve had a sense — not confirmed by data, so don’t take this too seriously — that the Post had plateaued. To put it in simple terms, the Post and the Times competed fiercely for several years after Bezos’ arrival, and the Times won.
You can see it in their paid digital subscriptions. The Times now has about 7.6 million, including about 5.6 million subscribers to its core digital news product (the rest subscribe only to a special service like the Times’ cooking app, the crossword puzzle or whatever). And the Times’ numbers keep growing. The Post, by contrast, is at 2.7 million digital-only subscribers, according to the Journal, down from about 3 million at the beginning of the year.
Now, it would be easy to make too much of this difference. Just about every publisher in the country would love to have The Washington Post’s problems. It’s still one of the largest news operations in the U.S., with a deep, talented newsroom. But the numbers do raise some questions about what the Post’s leaders see as their mission.
We have three great national newspapers — the Times, the Post and the Journal. The Times is our biggest and most capable general-interest newspaper. The Journal has a business focus and a right-wing opinion page, which offers an alternative (to be polite) to what you see in most newspaper opinion sections. The Journal, like the Post, has about 2.7 million paid digital subscribers. Unlike the Post, though, the Journal’s total is rising; in 2020, it was less than 2.3 million.
It seems to me that the Post finds itself in a difficult position — competing directly with the Times for exactly the same national audience and falling behind, and not able to differentiate itself from the Times the way the Journal has. The Post’s executive editor, Sally Buzbee, who succeeded Marty Baron earlier this year after serving as The Associated Press’ top editor, hasn’t really said how she’s going to address that. Indeed, in a recent appearance on Kara Swisher’s New York Times podcast, she showed a remarkable ability not to be pinned down on much of anything.
The Times is far from perfect, of course. Its political coverage, in particular, drives me crazy with its frequent embrace of false equivalence at a time when one of our two major political parties has devolved into an authoritarian, antidemocratic force. The Post is better at avoiding that trap. Its technology is superior to the Times’, too. Overall, though, the Times offers a better, more comprehensive report, especially in areas like international news, business and culture.
It’s good for democracy to have two large, general-interest national papers battling it out. The Post isn’t going away. But you have to wonder what the future of the Times-Post rivalry is going to look like. Back in the 1970s, when the rivalry was especially pitched, the Times’ and Post’s readership bases were pretty much restricted to their geographic areas. Now they are both available nationally and internationally, making it easy to choose one over the other.
In effect, the Times and the Post are now competing in a winner-take-all economy. I hope there continues to be room for both.
Warren Buffett. Photo (cc) 2011 by Fortune Live Media.
The final act is about to be consummated in Warren Buffett’s disappointing dalliance with the newspaper business. Despite the legendary investor’s self-professed love for newspapers, he ran the newspapers he acquired starting in 2012 as a hopeless cause rather than investing in them as his fellow billionaires Jeff Bezos did with The Washington Post and John Henry did with The Boston Globe.
Buffett eventually sold his papers — including his hometown Omaha World-Herald — to Lee Enterprises. And on Monday we learned that the predatory hedge fund Alden Global Capital is now attempting to purchase Lee’s 90 daily newspapers, which are located in 26 states. The death watch has begun.
I wrote about Buffett’s track record as a newspaper owner in my book “The Return of the Moguls.” Here’s an excerpt.
***
When Buffett’s Berkshire Hathaway investment company purchased 63 newspapers from the Media General chain in 2012 for $142 million, the news was greeted with the hope that the legendary octogenarian might be just the person to show the way forward. Buffett bolstered his new holdings by extending loans to those papers totaling $445 million. It was a generous gesture with which Aaron Kushner and his investors, who also wanted the papers, could not compete. A year earlier Buffett had bought his hometown paper, the Omaha World-Herald, along with six other papers for $200 million. He already owned The Buffalo News. And in those pre-Bezos days, he held a substantial number of shares in The Washington Post Co. “Does Warren E. Buffett want to be a media mogul?” asked The New York Times.
Certainly Buffett had the right pedigree. Not only was he a brilliant financial thinker, but he had long loved newspapers and had been a close adviser to the Graham family at The Washington Post for many years. He even had a hand in winning a Pulitzer Prize: in 1973, when he was the owner of the Omaha Sun, he helped his reporters investigate a local charity by finding documents, providing financial analysis, and even assisting with the writing. Katharine Graham praised Buffett fulsomely in her autobiography, saying that he became a trusted confidant after he invested in the Washington Post Co. “By the spring of 1974,” she wrote, “Warren was sending me a constant flow of helpful memos with advice, and occasionally alerting me to problems of which I was unaware.”
Yet Buffett, astute financier that he is, expressed skepticism about prospects for the newspaper business after it entered its long decline. In 2009, for instance, he said he had no interest in purchasing papers, because their financial outlook was so grim. “For most newspapers in the United States, we would not buy them at any price,” he said. “They have the possibility of going to just unending losses.” And though he later reversed himself, his acquisition strategy gravitated toward papers of the type that still do reasonably well: those in medium-sized markets where the local paper is the principal source of regional and community news and where competition from the internet is less a factor than it is in large cities. Buffett’s papers carry little debt and are profitable. In the spring of 2016, though, he admitted that the picture was continuing to darken for the newspaper business and that he was no closer to finding a way out than anyone else.
“We haven’t cracked the code yet,” he told USA Today. “Circulation continues to decline at a significant pace, advertising at an even faster pace. The easy cutting has taken place. There’s no indication that anyone besides the national papers has found a way.” He added that even though all of his papers were making money (at that time he was up to 32 dailies and 47 weeklies), that might not be the case in future years. “If you have a problem in five years, you have a problem now,” he said. Buffett doubled down on those remarks in early 2017, telling CNBC that The New York Times, The Wall Street Journal, and possibly The Washington Post were the only newspapers he believed had an “assured future,” explaining, “They have developed an online presence that people will pay for.”
Less than two months later, the hammer came down at BH Media, the company Buffett had set up to manage his newspapers. BH Media announced the termination of 289 positions throughout the chain, including the elimination of 108 vacant jobs. The BH Media president and chief executive officer, Terry Kroeger, told the Omaha World-Herald that Buffett had been informed of the reductions but that “his opinion was not sought or offered,” in keeping with Buffett’s hands-off investment philosophy. Kroeger blamed the papers’ declining revenue on changes in retail advertising, and especially on the move to online shopping — an irony given how the most successful of the new breed of newspaper owners, Jeff Bezos, made his money. Buffett’s World-Herald did not suffer any cuts at that time. But then, in May, BH Media reduced the size of the Omaha paper and eliminated three jobs, according to a memo to the staff from the executive editor, Melissa Matczak.
For a self-confessed newspaper fan whose net worth was roughly the same as that of Bezos (more than $60 billion apiece in mid-2016), Buffett’s role in helping to figure out the future of journalism might be considered disappointingly modest. Perhaps it would be too much to expect someone in his mid-80s to dedicate himself to figuring out the future of the newspapers he had acquired. But he was ideally positioned to bring in the sorts of minds who might apply themselves to the task of saving smaller papers in much the same way that Bezos and Henry were attempting to reinvent their much larger properties. Surely Buffett understands as much as anyone that readers and advertisers will put up with an ever-diminishing paper for only so long before an irreversible downward spiral sets in.
Sunday was Marty Baron’s last day as executive editor of The Washington Post. The legendary editor, along with the Post’s deep-pockets owner, Jeff Bezos, is widely credited with reviving the paper and restoring its status as one of the pre-eminent American newspapers. Five years ago GBH News contributor Dan Kennedy interviewed Baron for his book “The Return Of The Moguls: How Jeff Bezos And John Henry Are Remaking Newspapers For The Twenty-First Century.” An excerpt from the book follows.
When I interviewed Marty Baron in March 2016, his office at The Washington Post’s new headquarters was smaller than I had expected. We sat at a conference table next to a human-sized cardboard cutout of an Oscar statuette, which he said was waiting for him after he returned from the Academy Awards gala in Hollywood.
The Oscar was for “Spotlight,” based on The Boston Globe’s Pulitzer-winning investigation into the pedophile-priest crisis within the Catholic Church — the story that defined Baron’s years as editor of the Globe. He also showed me a small chocolate Oscar he’d brought home. Soft-spoken and businesslike, with graying reddish hair and a closely trimmed beard, Baron talked for an hour about life at the Post under Jeff Bezos.
“I was completely shocked, obviously,” Baron said when I asked him about his reaction to the news that Bezos would buy the Post. “I told people when I came here that while the Times would probably like to sell the Globe, it was highly unlikely that Don Graham would be selling The Washington Post. So I was kind of stunned when I heard about it. But I thought that it could have some real advantages for us” — a reference to Bezos’s preference for growth over cutting and his deep understanding of technology and consumer behavior.
“I did not know if it would be a good thing for me personally,” Baron added, “because obviously when a new owner comes in he has the absolute right to pick who he wants to run the organization that he has acquired. He said positive things at the beginning, but my sense was that it would be a year of figuring out the place and deciding what he wanted to do.”
Even though Bezos bought a $23 million mansion in Washington, D.C., in late 2016, he spends most of his time on the West Coast. For the most part he manages his newspaper from afar, presiding over an hour-long conference call with the Post’s top executives every other week.
“It starts on time, ends on time; it’s very disciplined,” Baron said. “He gets all of the material in advance. We don’t use it to go through presentations. We use it to review any questions that he might have or to embark on any broader discussions. But typically all of the material is sent to him in advance in a narrative style, not PowerPoints. He doesn’t like PowerPoints, thankfully. He typically has some questions, and those questions become a springboard to discussion of whatever we need to talk about.” The Post’s leadership also travels to Seattle twice a year for a day of meetings. Baron said those meetings run from around noon to 6 p.m., followed by dinner.
I also asked Baron how the Post had been able to amass as large a digital audience as The New York Times — between 80 and 100 million monthly unique visitors at that time — despite a staff that was about half the size. His answer was two-fold. First, he said that the Post was not competing with the Times so much as it was competing for people’s attention, whether it be against The Huffington Post, BuzzFeed, Politico or Vox. Second, he said the Post is “doing things that are much more attuned to the digital environment” by “treating the web as a distinct medium.”
Among the examples Baron cited: hiring young digital-native journalists who write with a distinctive voice and who are unconcerned as to whether their stories appear in print or are only posted online; embracing multimedia tools such as video, the publication of original documents and annotation — debate transcripts, for instance, have been marked up with highlighted comments by Post journalists, adding context and occasional snark; and writing engaging headlines that are not constrained by the artificial confines of column width, as are print headlines.
“I mean, look, radio is different from newspapers, television is different from radio,” Baron said. “Here comes the web. We should be different, and mobile might be different, too.”
Now, I would argue that the Times’ approach to digital, although different from the Post’s, is every bit as engaging and innovative. But in discussing the Post’s rapidly growing digital audience, there’s an additional topic that can’t be avoided: its reliance on a presentation for some types of material that are aimed at maximizing shares and eyeballs.
Baron doesn’t like the term “clickbait,” and I agree with him that that’s not quite the right word. After all, “clickbait” suggests that the underlying story does not live up to the promise of the headline, and that’s rarely the case with Post journalism. But the Washington Post experience can vary quite a bit depending on how you access that journalism. The print paper mixes heavy and light fare, the serious and the entertaining, in a way that isn’t much different from what news consumers are used to. The website and the apps, though, often take a more viral approach.
That’s especially true with the national digital edition — the magazine-like app for mobile and tablet that debuted on Amazon’s Kindle Fire and later migrated to other platforms. For one thing, it omits local news so that its low cost won’t lure Washington-area readers into switching from their more expensive print or digital subscription. For another, the story mix and the presentation often have a viral feel to them. For instance, as I perused the national app on my iPhone on a Wednesday afternoon in April 2016, I saw stories like “O Cannabis! Canada Moves To Legalize Marijuana in 2017,” illustrated with a pot-festooned Canadian flag; “What Your First Name Says About Your Politics”; and “Diet Coke Is Getting A New Look.”
To be fair, these stories were well-reported and were interspersed amid more serious news. If I were riding on the subway and looking for something to read, I would have clicked on any of them. And there is nothing wrong with lightening things up as long as the core mission remains in place.
Longtime media critic and Post-watcher Jack Shafer, now with Politico, told me that he’s an admirer of Baron’s Post.
“It’s as good as it’s ever been,” he said. “In terms of accuracy, accountability, imagination, Marty Baron is a genius and an inspirational editor.” As for what Shafer forthrightly called “click-baitery,” he said it was no different from the days when newspaper editors would drop in a “Ripley’s Believe It Or Not” brief to fill a hole on a page. The idea, he said, is to make the Post a “habit.”
“You’re sitting there, you’re bored, or you’re angry at your editor, and you just want a media moment,” Shafer said. “It turns out that there’s a much larger market for that than we ever imagined.”
Baron put it this way: “Being viral doesn’t mean clickbait, and writing a headline and using a photo that would cause somebody to share something on a serious subject doesn’t make it clickbait. We do write headlines that we think will lead to sharing, and in many ways they get to the point a lot better. They actually explain the story better than traditional newspaper headlines. I mean newspaper headlines are terrible, right? They all have to be constrained within column sizes, so if you have a one-column head it’s all headline-ese. People don’t speak in headline-ese. The web and our apps allow us to write in a way that people speak.”
Post media blogger Erik Wemple, a veteran print journalist — among other career stops, he was the editor and media columnist at the alt-weekly Washington City Paper — told me that he was untroubled to be a newspaper columnist whose work rarely appeared in the newspaper. “All of the messaging and the emphasis seems to be on digital,” he said, adding that when he looked at the print paper, he often found it stale, as he saw stories that had appeared online a day or two earlier. “There’s a clear focus on digital work here,” he said. “That’s what the feedback loop bears, and that’s what drives conversation.”
***
One subject that often arises when asking about Jeff Bezos and The Washington Post is whether it can cover Amazon independently and impartially. Of course, it’s not unusual for a news organization to have an owner with outside interests that deserve coverage, with John Henry’s ownership of the Globe and the Red Sox being a prime example. But Amazon represents a particular challenge given its size, influence and cultural impact. Amazon, after all, is largely responsible for disrupting the book industry. Amazon Web Services does business with the CIA.
When Bezos met with Post staff members a month after he announced he would buy the paper, he told them that they should “feel free to cover Amazon anyway you want, feel free to cover Jeff Bezos any way you want.” By the spring of 2017, there were no reports that Bezos had tried to interfere with the Post’s news coverage.
Indeed, within days of the announcement that he would buy the paper, the Post published an in-depth examination of Bezos and Amazon that could fairly be described as warts and all — he was described as “ruthless” and a “bully” in his dealings with competitors and a boss who was known for launching “tirades” that “humiliated colleagues.”
As is his custom, Bezos refused to cooperate with the team of reporters who worked on that story. But national investigative editor Kimberly Kindy, who was among those journalists, told me there were no repercussions from Bezos after publication. “I don’t think that we have shied away from covering him. And he certainly has invited us to,” she said. Kindy’s Post career thrived under Bezos’s ownership. Among other things, she was deeply involved in a massive effort to document fatal shootings of civilians by police officers — a project that won the 2016 Pulitzer Prize for National Reporting.
Yet it was The New York Times, and not The Washington Post, that produced a lengthy, highly critical investigative story about Amazon’s workplace culture — a story that created a sensation when it was published in the summer of 2015. For anyone who had read Brad Stone’s 2013 book about Amazon, “The Everything Store,” there was little new information. Indeed, it struck me that the Times, unlike Stone, missed some crucial context in its implication that Amazon was uniquely awful rather than merely awful in the manner that’s typical of hard-charging technology companies. As the technology writer Mathew Ingram put it in criticizing the Times’ reporting, “To take just one example, Apple co-founder Steve Jobs’ treatment of his staff makes anything that Amazon has done (or likely ever will do) seem like a day at the beach.”
Regardless of the merits of the Times’ story, though, it may be too much to expect that the Post, of all media outlets, would take the lead on in-depth enterprise reporting about the dark side of Amazon. “To expect a newspaper to be a fifth column against itself and its owners is naive and probably without precedent,” Jack Shafer said.
Erik Wemple, on the other hand, said he hoped the Post could engage in such reporting if it was warranted. “It would be incredibly awkward to commission a big investigative story. And I hope we do endure that awkwardness,” Wemple said. “Bezos’s dream of a paper of record necessitates tough coverage of Amazon.” He added: “The difficulty is always one of self-censorship. That’s a serious concern of any news organization that has a mogul running it.”
Baron, for his part, said he had no intention of letting Bezos’s ownership of the Post interfere with the way his journalists covered Amazon. “Jeff said at his first town hall here, ‘You should cover me and cover Amazon the way you would cover any other company and any other chief executive, and I’m fine with that,’” Baron said. “On multiple occasions since then he has repeated that. He said the same thing to me personally. And I said, ‘Good, because that’s what I’m planning to do.’ And I have never heard from him about a single story about Amazon.”
***
In his early days at The Boston Globe, Baron kept an exceedingly low profile. As the news business shrank, Baron slowly began to emerge as a voice for embracing change while at the same time maintaining high journalistic standards. In 2012, when he was still at the Globe, he gave a speech in which he urged journalists to fight against the “fear” that had overcome them — fear of being accused of bias, of losing customers or offending advertisers: “Fear, in short, that our weakened financial condition will be made weaker because we did something strong and right, because we simply told the truth and told it straight.”
Baron’s public persona has only become more prominent since the release of the movie “Spotlight.” After the stunning victory of Donald Trump in the 2016 presidential campaign, marked by unprecedented attacks by Trump on the media, and especially on Jeff Bezos and the Post, Baron made use of his public platform to call for tough, independent coverage of the incoming president.
“If we fail to pursue the truth and to tell it unflinchingly — because we’re fearful that we’ll be unpopular, or because powerful interests (including the White House and the Congress) will assail us, or because we worry about financial repercussions to advertising or subscriptions — the public will not forgive us,” Baron said in accepting an award named for the late iconoclastic journalist Christopher Hitchens. “Nor, in my view, should they.”
Some months earlier, sitting in his office on a Wednesday afternoon, I had asked Baron about his emerging role as a voice of conscience in the news business. It was a moment that I found surprisingly poignant. Nearly 15 years earlier, I had interviewed him at the Globe for the first time. In those days he was virtually unknown outside the newspaper business. Now he was the most famous editor in the country by virtue of “Spotlight” as well as a respected advocate for excellence at a time when many newspapers were just a shadow of what they had once been.
“We could use more leadership in the industry,” he replied. A few moments later he added: “I think that people are searching for how to survive and succeed in the current environment while not abandoning our core principles. To the extent that I have helped shape the thinking in our profession about how one might do that, I feel pleased by that.”
Adapted from “The Return Of The Moguls: How Jeff Bezos And John Henry Are Remaking Newspapers For The Twenty-First Century,” by Dan Kennedy. Published in 2018 by ForeEdge, an imprint of University Press of New England: www.upne.com/1611685947.html.
Marty Baron, center. Photo (cc) 2017 by the Knight Foundation.
I was struck by how little new information there was in this New York Times overview of Marty Baron’s years as executive editor of The Washington Post. As described by Times reporter Marc Tracy, the Post succeeded under Baron and owner Jeff Bezos by switching its focus from regional to national, and from print to digital.
There’s more to it than just that, of course, and Tracy’s piece is worthwhile if you’re not familiar with the subject. The ground that Tracy covers is laid out in my 2018 book, “The Return of the Moguls.” The Bezos-Baron template was set early on. In recent years, the Post has continued to grow (its digital subscriber base now exceeds 3 million, and more than 1,000 journalists work in the newsroom), but that’s simply a continuation of earlier trends.
Likewise, New York University journalism professor Jay Rosen has been touting a comment Baron made to CNN’s Brian Stelter about what he learned from Bezos: “One thing that Jeff emphasized at the beginning is that we really should be paying attention to our customer more than our competitors.” As Rosen says, “Sounds simple, like banal business advice. It’s not.”
Marty Baron was asked by @brianstelter what Bezos as owner imprinted on the Post.
"One thing that Jeff emphasized at the beginning is that we really should be paying attention to our customer more than our competitors."
Sounds simple, like banal business advice. It's not.
In 2016 I asked Baron about the Post’s competition with the Times, and he answered the question in a manner similar to what he told Stelter. I compressed Baron’s answer in my book, but here’s a fuller quote:
Well, we don’t obsess about The New York Times in that sense. We don’t see that as our only competition. We see other people as our competition and, frankly, we see all calls on people’s time and in terms of getting news and information as being a competition for us, not to mention all the other competition for people’s time.
One aspect of the Bezos-Baron era that Tracy leaves out is the role of technology in the Post’s revival. Under chief technologist Shailesh Prakash (like Baron, a holdover from the Graham era), the Post developed state-of-the-art digital products that are fast and a pleasure to use — better than the Times’ very good products, quite frankly.
Overall, the Bezos-Baron partnership has been good for the Post, good for journalism and good for the public. I hope the next editor can build on Baron’s legacy.
