Media Nation

Walter Robinson to return to the Globe

The legendary Walter Robinson is returning to The Boston Globe after seven years as a distinguished professor of journalism at Northeastern University.

All of us in the School of Journalism were saddened when he told us recently that he planned to leave for an undisclosed new position. Today we learned that he’s been called back to the Mothership.

While at Northeastern, Robby led a pioneering class in investigative journalism that regularly produced front-page stories for the Globe. He is going to be difficult to replace. What follows is Globe editor Brian McGrory’s memo to the staff.

I am delighted to share the news that Walter Robinson, the highly decorated former Globe editor and reporter, is returning to our newsroom for what he describes as a “third act,” and what I say is a great development for our organization.

Robby, fresh from seven years of teaching investigative reporting at Northeastern University, will assume the position of part-time editor at-large. In practical terms, this means we’ll get his services about 20 hours a week, more often, I suspect, in shoulder seasons, and perhaps less when the fairways or his two grandsons beckon. We’ll work all that out.

Robby will apply his monumental talents to his own projects, meaning the town’s power brokers will again live in dread of his strangely low voice on the other end of the line. I’ve also asked Robby to help reporters and editors across the enterprise think in more investigative terms. This work will be in addition to the Spotlight Team and our Metro-based investigative squad, not any part of either. Robby will report to [managing editor for news] Chris Chinlund and me.

I feel a bit foolish reciting the accomplishments of someone so well-known and pivotal to the Globe across so many decades. But Robby has won virtually every major reporting award to be had, most notably the Pulitzer Prize for Public Service in 2003 when he led the Spotlight series on pedophilic priests and the efforts by the Boston archdiocese to protect them. Robby has been the Spotlight editor, the Metro editor, City editor, White House correspondent, Middle East bureau chief, a lead reporter on four presidential campaigns, and as a pup, a City Hall and State House reporter. In truth, Robby, who is 68, never entirely left the Globe fold, having been a consultant to the newsroom for the past seven years, and a very valuable one. Over that time, he worked with more than 100 Northeastern students to produce a steady stream of page one stories. Indeed, one more is in the writing stages now.

Our investigative reporting is quite simply the most vital work we do; look no further than last week’s extraordinary Spotlight series on off-campus student housing, or Maria Sacchetti’s stunning story this week on the FBI agent who shot Ibragim Todashev, for proof of that. We need more, and Robby’s return will help guarantee we get it.

Look for a restart date on June 15.

Brian

Jill Abramson, accountability and The New York Times

Previously published at WGBH News.

My two favorite stories about Jill Abramson both speak to her insistence on holding The New York Times to account. Those stories may help explain why she was removed as executive editor on Wednesday.

The first pertains to investor Steven Rattner, a friend of publisher Arthur Sulzberger Jr. who was being investigated by the Securities and Exchange Commission over a kickback scheme involving the New York State pension fund. (In November 2010 Rattner paid a $6.2 million settlement and accepted a two-year ban on some of his trading activities.)

According to The New Yorker’s Ken Auletta, Abramson — then the managing editor, serving as Bill Keller’s number two — didn’t hesitate to green-light a front-page investigative report on Rattner, the Sulzberger connection be damned. “What better test is there for an editor than how they handle the publisher’s best friend?” Auletta quoted an unnamed Times source as saying.

To Sulzberger’s credit, the incident didn’t prevent him from naming Abramson to succeed Keller in 2011. But what may have created an irreparable breech was a second, similar story. In 2012, Sulzberger chose Mark Thompson, the former director general of the BBC, to become chief executive officer of the New York Times Co. Before Thompson could begin, Abramson dispatched one of the Times’ top investigative reporters to look into whether Thompson had any role in the child-sex-abuse scandal whirling around Jimmy Savile, a once-popular TV host.

Both Thompson and Sulzberger were angry, reports Gabriel Sherman in New York magazine. A source was quoted as saying of Sulzberger: “He was livid, in a very passive aggressive way. These were a set of headaches Jill had created for Arthur.”

Now the Times’ internal top cop is off the beat. And Thompson, presumably, has a freer hand to enact his agenda — an agenda that is said to include, among other things, more online video and more native advertising, the term of art used to describe what used to be disparagingly referred to as “advertorials.”

Abramson’s successor and former number two, Dean Baquet, is now the paper’s first African-American executive editor, a not-insignificant milestone on a par with Abramson’s being the first woman. He is said to be a fine editor and a popular choice with the newsroom.

But given that Sulzberger’s own son recently wrote a report arguing that the Times isn’t moving quickly enough on the digital front, it might seem strange that Abramson’s successor would be someone regarded as even less digitally savvy than she. The likely explanation is that Thompson sees himself as the paper’s chief digital officer. Certainly Thompson does not lack for confidence. Less than a year ago he supposedly told a Times executive, “I could be the editor of the New York Times,” according to an article by Joe Hagan in New York magazine.

I don’t mean to play down any of the other reasons that have been given for Abramson’s abrupt and brutal dismissal. There is the matter of her brusque demeanor, described in detail last year by Dylan Byers of Politico. At the time I dismissed it as anonymously sourced sexism, but Byers is deservedly taking a victory lap this week.

Another factor was her complaints about making less money than Bill Keller did when he was editor, a story Ken Auletta broke within hours of Abramson’s dismissal. Auletta reported that Abramson even learned she made less than a male deputy managing editor when she was managing editor. The Times has denied all, although in language that makes it hard to figure out what, precisely, it is denying.

And then there is the incident that may have precipitated the final crisis — her reported attempts to hire Janine Gibson away from The Guardian to serve as a co-managing editor for digital without bothering to inform Baquet. Certainly that’s the angle that the Times’ David Carr and Ravi Somaiya play up in their own coverage of Abramson’s dismissal. (Other accounts say Gibson would have been a deputy managing editor, and thus presumably less of a threat to Baquet’s authority.)

Still, none of these reasons sufficiently explains why Sulzberger believed Abramson needed to be dealt with so harshly. She was all but hustled out of the building, treated like Howell Raines after he was dismissed for enabling a plagiarizing, fabricating young journalist named Jayson Blair. By contrast, the Times under Abramson’s editorship has been a journalistic success and has done reasonably well financially at a time when the news business has been imploding, as Matthew Yglesias explains at Vox. (Vox also takes the prize for the best Abramson headline: “Tattooed, puppy-stealing badass editor Jill Abramson out at the New York Times.”)

“I think what it says to us is there is still enormous challenges for women out there, for women who assume those key and influential roles in journalism,” Melissa Ludtke, a pioneering sports journalist and former editor of Nieman Reports, told Politico’s Anna Palmer.

I think it’s more complicated than that. It is nevertheless a fact that in the past few years Sulzberger has fired two of the highest-ranking women in the newspaper business — first Janet Robinson, creating the vacancy that Mark Thompson later filled, and now Abramson.

In addressing the staff Wednesday, Sulzberger referred to “an issue with management in the newsroom.” That’s not good enough. And it’s not the kind of accountability Abramson pushed for in covering the powerful institution that she worked for. I hope we’ll learn more in the days ahead.

Naming names: Did the Globe make the right call?

Previously published at WGBH News.

We’re going to be hearing a lot about The Boston Globe’s decision to publish the names of the FBI agent and State Police troopers who were involved in the Florida shooting death of Ibragim Todashev, the Tamerlan Tsarnaev associate suspected of taking part in a triple murder in Waltham.

The story, by Globe reporter Maria Sacchetti, reveals that FBI agent Aaron McFarlane is a former Oakland police officer with a troubling past. The article raises serious questions about how law enforcement handled the investigation of perhaps the single most important figure connected to the Boston Marathon bombing suspects. Here is some background to keep in mind as the discussion unfolds.

This past January, David Boeri of WBUR Radio (90.9 FM) reported on the FBI-State Police interrogation that ended in Todashev’s death. Here’s what Boeri had to say about the names of the agent and the two troopers:

In the course of our investigation, WBUR has learned the names of the law enforcement officers involved in the shooting. We are not releasing the names at the request of both the FBI and the Massachusetts State Police, which cited specific concerns for their safety.

In today’s Globe article, we learn that the FBI agent’s name is Aaron McFarlane, and that he “has previously been publicly identified in a blog about the Boston Marathon case.”

That prompted Boston magazine editor-in-chief Carly Carioli to tweet:

https://twitter.com/carlycarioli/statuses/466419165738598400

(And by the way, in March Boston published its own long investigation into the shooting. The article, by Susan Zalkind, was also the subject of a one-hour segment on public radio’s “This American Life.”)

Carioli’s tweet leads to a site called “The Boston Marathon Bombings: What Happened?”, which on May 3 revealed the names of McFarlane and the two Massachusetts troopers, Joel Gagne and Curtis Cinelli. (As best as I can tell, that’s the first time any of the three officers was named.) According to the site, the names and uncensored crime-scene photos were obtained from PDFs of public records using techniques that sound similar to what the Globe did. The Globe offers this description:

The Globe obtained their names by removing improperly created redactions from an electronic copy of Florida prosecutor Jeffrey L. Ashton’s report — which in March found the shooting of Todashev justified — and then verifying their identities through interviews and multiple government records. Those records include voting, birth, and pension documents.

On May 5, the same “What Happened?” website revealed some of the problems McFarlane had as a member of the Oakland Police Department that are at the heart of today’s Globe story.

I should note that though the “What Happened?” site appears to have broken some important stories, it also traffics in rather, uh, unusual rhetoric. For instance, here is a photo of Dzhokhar Tsarnaev, bloody and injured as he surrendered in Watertown, beneath the headline “2013: THE YEAR AMERICA BEGAN HUNTING DOWN AND SHOOTINGS[sic] IT’S [sic] OWN TEENAGERS. WHY?”

By all indications the Globe has been careful to do its own reporting — which it would in any case, but which is especially important when dealing with material like this.

Which brings us to the question I imagine we’ll be debating in the days to come: Should the Globe have released the names of McFarlane, Gagne and Cinelli? I’d like to hear arguments on both sides. But keep these three things in mind:

The official investigation into Todashev’s death had not been completed when Boeri was doing his reporting for WBUR in January. Since then the three have been cleared by investigators, and the matter is no longer pending.
Police officers are doing the public’s business, and we have a right to know as much information as possible about serious matters such as the Todashev shooting. Consider a much more routine example, reported by the Salem News, in which the Essex County district attorney’s office named officers involved in a fatal shooting in the course of disclosing the results of their investigation.
Because of the “What Happened?” report, the three names were, in fact, already out there. Whatever calculation Globe editors might have made if this had occurred 20 years ago, it is simply a reality that a mainstream news organization can no longer act as a gatekeeper to prevent the public from learning information that it can find out elsewhere. This change doesn’t call for lower standards, but it does call for different standards.

I realize I’m putting my thumb on the disclosure side of the scale. But I think withholding the names would have been a respectable decision as well. As Sacchetti writes today, “Even Florida, which often identifies such officers, declined to do so in this case, citing concerns for the investigators’ safety.”

At this early stage, I can be persuaded either way, and I’m curious to see and hear what others have to say.

Why is The Washington Post holding a live event in Boston?

WP Live

Previously published at the Nieman Journalism Lab.

In a well-appointed banquet hall at the Westin Boston Waterfront, a balding, disturbingly energetic man in a red bow tie is holding forth on baby boomers, technology and aging.

“We are not young, but we are youthful,” enthuses Joseph Coughlin, director of the MIT AgeLab. A bit later: “And by the way, we never talk about the F-word when it comes to aging: fun!” Well, I suppose.

I had come to the Westin last Thursday for a program called “Booming Tech,” presented by The Washington Post as part of its Washington Post Live video series. I was less interested in the subject matter — how boomers getting along in years are enhancing their lives with digital technology — than I was in finding out what the Post was up to.

At a time when newspapers are scrambling to make money any way they can, Washington Post Live struck me as unusual and innovative. The two-hour-plus event, moderated by Washington Post Live editor Mary Jordan (with an assist from Sacha Pfeiffer of Boston public radio station WBUR), featured panels on tech and entrepreneurship, a conversation with health-care expert (and Massachusetts gubernatorial candidate) Don Berwick and a closing one-on-one between Jordan and humorist/curmudgeon P.J. O’Rourke, who was on hand to flog a new book. (Jordan: “Do you like your cell phone at least?” O’Rourke: “No.”)

So how does all this fit with the Post’s business strategy? I snagged Tim Condon, the Post’s director of new ventures and interim general manager of Washington Post Live, for some insight. (Earlier in the week, the Post had announced that former Bloomberg executive Robert Bierman would be taking over as the permanent general manager.)

Washington Post Live launched in 2011, well before Amazon.com founder Jeff Bezos acquired the Post. The idea, Condon said, is to reach an “influential audience,” usually in Washington but occasionally outside the Beltway. He described the venture as both journalism and business, and said the Post hosts between 20 and 30 such events each year.

“The content that comes from these discussions are our journalism,” Condon said. And though the events are free, they are paid for by underwriters — in this case, the AARP, which was holding a national conference called Life@50+ next door at the Boston Convention and Exhibition Center.

Washington Post Live events are free and open to the public, and other news organizations are invited to cover them as well. The compare-and-contrast that comes to mind is the Post’s ill-conceived plan in 2009 to host $25,000 off-the-record salons with the paper’s journalists in publisher Katharine Weymouth’s home (a fiasco I wrote about at the time for The Guardian).

The Booming Tech event at the Westin featured, inevitably, its own hashtag (#techboomers). About 100 people were on hand, but many of them seemed younger than I — and I’ve been fending off AARP mailers for the better part of the past decade.

The proceedings were webcast live, and video highlights have been posted. A publication of some sort will follow, Jordan told the audience, after a second Booming Tech is held in San Diego on Sept. 4. The idea of the Post holding events far outside its circulation area would seem to line up well with its recent move to give subscribers of some other newspapers digital access to the Post; both aim to extend the power of Post content outside its traditional boundaries.

In his conversation with Jordan, P.J. O’Rourke insisted that he is “not a Luddite,” explaining: “A Luddite wants to destroy tech … I just want to point out that there will be tears before bedtime for a long time.”

As with so many news organizations, technology has led to a lot of tears at The Washington Post, transforming the paper from a highly profitable enterprise into a money-loser hoping that some of Bezos’ Amazon fairy dust will somehow rub off.

Washington Post Live is certainly not the answer to the Post’s woes, or to those of the news business in general. But it’s nevertheless an interesting idea that at least partly answers the question: “Where do we go from here?”

How Clay Christensen’s thinking has influenced John Henry

Harvard Business School professor Clayton Christensen has an important article in The Boston Globe today on the disruptive changes coming to higher education, arguing that the fading away of MOOCs (massive online open courses) will amount to nothing more than a temporary reprieve for the old way of doing things.

Ultimately, Christensen and his co-author Michelle Weise argue, college and university administrators will have to deal with “disruptive innovations” coming from the outside as they find that their high and increasing costs are unsustainable.

But what I find at least as interesting as Christensen’s views on education is connecting the dots between him and the Globe. Consider:

In the fall of 2012, Christensen and two co-authors — David Skok and James Allworth — wrote the cover story for Nieman Reports, “Breaking News,” on the challenges facing the news business in a time of disruptive innovation.
Last October, John Henry, shortly after completing his purchase of the Globe, wrote a piece for his new paper outlining his vision — and citing Christensen’s oft-repeated mantra that business leaders should think in terms of “jobs to be done.”
A month later, Christensen’s co-author Skok, the former head of a Canadian news site called Global News, was hired as the digital adviser to Globe editor Brian McGrory. (And here is an article by Skok that accompanied the main Nieman Reports essay.)
In an exchange of emails with Boston magazine earlier this year, Henry expressed admiration for Christensen and Skok, adding, “I’m not sure it is necessarily up to the disrupted to be disruptive as a strategy, but virtually everything these days is subject to disruption.”

Given that context, Christensen’s appearance in today’s Globe would appear to be a side effect of the “jobs to be done” thinking that has already permeated John Henry’s news organization.

The Post’s data on hospice care should spur local editors

Click on image for interactive map at washingtonpost.com

If I were running a news organization that covered Sudbury, Bedford, Amherst, Worcester, Northbridge, Taunton or Fall River, I’d be taking a close look at a database published on Sunday by The Washington Post.

According to an investigation by the Post, one in six hospices in the United States did not provide crisis care to their dying patients in 2012. “The absence of such care,” wrote Post reporters Peter Whoriskey and Dan Keating, “suggests that some hospice outfits are stinting on nursing attention, according to hospice experts. Inspection and complaint records, meanwhile, depict the anguish of patients who have been left without care.”

And, indeed, Whoriskey and Keating offer some horror stories, starting with 85-year-old Ying Tai Choi, a Tampa, Florida, woman whose nurse abandoned her an hour before she died.

What gives the Post’s investigation value beyond its immediate impact, though, is that the paper uploaded the database it used to carry out its reporting. The Post says it analyzed Medicare billing records for more than 2,500 hospice organizations as well as “an internal Medicare tally of nursing care in patients near death and reviewed complaint records at hundreds of hospices.”

By showing its work, the paper has provided valuable leads for follow-up stories by news organizations across the country.

According to the database, 16 percent of 43 hospice facilities serving 22,865 patients in Massachusetts reported providing no crisis care in 2012. That percentage is right around the national average, though it is higher than any other New England state.

Under Medicare rules, a hospice must be able to provide crisis care to its terminally ill patients, which the Post tells us is “either continuous nursing care at home or an inpatient bed at a medical facility.” The Post is careful to point out that the mere fact that a facility did not provide crisis care in a given year is not evidence that there’s anything wrong. It’s possible that none of its patients needed it. A further explanation:

The absence of crisis care does not necessarily indicate a violation of the rules. But hospice experts say it is unlikely that larger hospices had no patients who required such care.

In other words, the database provides questions, not answers — precisely the information news organizations need for follow-up reports at the local level. Investigative reporting is expensive and time-intensive. The Post’s hospice story provides journalists with a great head start.

Worcester Telegram to retirees: No more free papers

A copy of a letter arrived at Media Nation earlier this morning informing retirees of the Telegram & Gazette of Worcester that they will no longer receive free delivery of the print edition. The perk has been eliminated, writes Anthony Simollardes, director of readership and circulation, though retirees will continue to receive online access for free.

The T&G is owned by Boston Globe publisher John Henry, who is currently attempting to sell the paper.

You can read a copy of the letter below. (For a clearer view, click on it, then enlarge it.) I have redacted the name and address of the recipient at that person’s request.

Update: I’m behind on my reading. Romenesko had this Monday.

The Globe’s detailed look at student housing abuses

As a Northeastern professor, I’m certainly aware that many of our students live in less-than-ideal conditions. But to the extent that I’d given it much thought, I had assumed the squalor was largely of the students’ making (see this, for instance), compounded by greedy landlords who pack too many residents into their buildings.

According to The Boston Globe’s just-completed series “Shadow Campus,” that may be true, but it’s just the beginning. From Sunday’s account of a fatal fire, to Monday’s story on hazards elsewhere in the city, to today’s profile of landlord-from-hell Anwar Faisal, the series, by the paper’s Spotlight Team, documents the dark side of Boston’s student-fueled economy.

The series was many months in the making, and (full disclosure) was reported in part by student reporters, including some from Northeastern, who are not identified in the story. Certainly the large universities in Greater Boston — particularly Boston University, Boston College and Northeastern — will be challenged to build more on-campus housing. Given the failure of the city’s overwhelmed inspectional services to do better, the story also removes a bit of a shine from former mayor Tom Menino’s legacy and puts Mayor Marty Walsh on the spot.

Online, “Shadow Campus” has all the multimedia bells and whistles we’ve come to expect with long pieces: a beautifully designed, easy-to-read layout; lots of photos and video clips; and official documents the Globe dug up in the course of its reporting.

Overall, a very fine effort.

More: Here’s a complete list of everyone who worked on the series. Student reporters are listed under “Correspondents,” though not everyone in that category is a student.

Obama White House tramples on academic inquiry

This commentary was previously published at WGBH News.

Once again, the Obama White House has demonstrated its contempt for journalism and other forms of independent inquiry.

As we should all know by now, journalists do not have a First Amendment right to protect their anonymous sources. Following the same principle, academic researchers have no constitutional protection if they wish to keep secret the identities of people who provide them with evidence about serious crimes.

Thus it should be no surprise that U.S. District Judge William Young last year ordered Boston College to turn over parts of the Belfast Tapes, an oral-history project involving members of the Irish Republican Army. Those tapes led to the arrest Wednesday of Sinn Féin leader Gerry Adams, who has been accused of involvement in the notorious 1972 murder of an innocent woman named Jean McConville. (Adams denies the charges.)

The struggle for Irish independence was a decades-long guerrilla war. All sides, including the British military, conducted themselves shamefully. When seeking a resolution to such horrors, the parties generally agree that reconciliation requires them to overlook acts that would never be tolerated in normal times. Nelson Mandela’s magnanimity in South Africa is the best-known example, but there are many others.

But the British government leaned on the White House, and Attorney General Eric Holder subpoenaed the tapes. There was little either BC or the courts could have done about it once Obama and Holder made up their minds to go along with British demands rather than stand up for free academic inquiry. As former lieutenant governor (and former BC trustee) Tom O’Neill puts it:

In the Boston College case, our “special relationship’’ with Britain is raising serious and troubling questions: Are we abridging academic freedom in ways that will prevent participants in major international issues from stepping forward with their stories? Is the British demand for documents, and its search for alleged wrongdoing, driven as much by the politics of Ireland today as it is by the search for justice for past crimes? And why, when both sides in the Troubles were guilty of so much wrongdoing, is the British prosecution seemingly intent on only pursuing crimes allegedly committed by only one side?

As the journalist Ed Moloney, a leader of the Belfast Tapes project, tells The Boston Globe, “The damage is done. The whole process of conducting academic research in the United States of America on sensitive subjects with confidential sources has been dealt a death blow by the Obama Department of Justice.”

Finally, I should note that the legal case involving the Belfast Tapes has been enormously complex and marked by enmity between Moloney and Boston College officials. If you would like to learn more, Beth McMurtrie wrote a long piece earlier this year for The Chronicle of Higher Education.

New Haven Independent’s Bailey headed for Harvard

Congratulations to Melissa Bailey, managing editor of the New Haven Independent, who’s been selected as a Nieman Fellow for 2014-’15. I accompanied Bailey on several reporting assignments in researching my book “The Wired City.” The photo above is a still from a June 2009 video interview I conducted with her, Independent founder and editor Paul Bass and New Haven Register managing editor Mark Brackenbury.

Here is the full announcement from Harvard’s Nieman Foundation. As always, it looks like a distinguished class of fellows.