Category Archives: Uncategorized

Memo Monday: Globe promotes Pete Doucette

A source just passed this along from Mike Sheehan, the chief executive officer of Boston Globe Media Partners:

In a quiet corner of the third floor, Pete Doucette has spent the past ten years managing every conceivable aspect of our circulation. To say the least, it’s been a challenging task during challenging times. Balancing the science of market data with the art of consumer engagement—and doing so with limited resources—the job he’s done is nothing short of remarkable: we have essentially the same number of paid subscribers as we had five years ago.

Pete helped create the two-site strategy for Boston.com and BostonGlobe.com, and in doing so set us on a path to charge a premium price for premium journalism. We now have over 72,000 digital-only subscribers, which is the No. 1 digital subscription business of any metro daily publisher, and behind only two national publications, the New York Times and the Washington Post. He’s also overseen successful efforts to retain and attract print subscribers who remain an important cornerstone of our business.

Pete will be the first to say that he’s fortunate to have the increasingly relevant and interesting journalism of the Boston Globe to attract subscribers. Thanks to Brian [McGrory], Ellen [Clegg], and everyone in the newsroom for their tireless efforts to create such important work. To demonstrate the relationship between our journalism and our business, digital subscriptions rose 66% in the 10 days following the Presidential election compared with the 10 days prior to the election.

Starting today, Pete will be our Chief Consumer Revenue Officer. While he’ll still oversee our circulation efforts, the product and development teams, led by Anthony Bonfiglio, will report to him. In his new role, he will weave together business strategy, digital strategy, and operations which is a critical step as we continue to aggressively attract new digital subscribers.

If you see Pete, be sure to congratulate him. Or pay him a visit on the third floor. It’s time he got accustomed to it being a little less quiet up there.

Best,
Mike

Checking out the scene at Russell Orchards

Click on the first image to view a slideshow.

On Sunday we headed north to Russell Orchards in Ipswich to buy pumpkins, eat cider donuts, and check out the animals. We always made this trip when the kids were little, so it was fun to see that nothing had changed.

GateHouse New England shrinks, prepares for reorg

Photo (cc) 2012 by Dyana. Some rights reserved.

Photo (cc) 2012 by Dyana. Some rights reserved.

Update: I have been told that the new term for “reporter” will be “multimedia journalist.” That’s a perfectly respectable title, so I withdraw the anticipatory snark you’ll find below.

GateHouse Media New England, which owns more than 100 daily and weekly newspapers in Greater Boston and its environs, is shedding about 40 positions through buyouts and layoffs, according to Don Seiffert of the Boston Business Journal.

The full picture is not entirely clear. Seiffert reports that the buyout was offered to GateHouse’s non-union employees. But Ian Donnis of Rhode Island Public Radio recently wrote that employees at GateHouse”s Providence Journal, a union paper, were also offered a buyout.

GateHouse, headquartered in the suburbs of Rochester, New York, owns more than 600 newspapers and other media properties nationwide. Its New England holdings include many dozens of community weeklies, as well as high-profile dailies such as the Journal, the Quincy Patriot Ledger, the MetroWest Daily News of Framingham, the Worcester Telegram & Gazette, and the Cape Cod Times.

GateHouse papers have shrunk so much that concerns have been raised over whether they are going to have to pursue a fundamentally different way of doing things that would involve covering less and less community news. Further cuts could also give rise to more independent local news projects in GateHouse communities, such as the Bedford Citizen and the Worcester Sun, which I wrote about for the Nieman Journal Lab last fall. (Disclosure: I was recently asked to serve as an unpaid adviser to the Sun.)

One thing is for sure: The turmoil hasn’t ended. On Tuesday, Lisa Strattan, who is in charge of GateHouse Media New England’s recently redesigned Wicked Local websites, announced a relaunch that will be unveiled around mid-September. In a memo I obtained, she wrote:

We plan to reorganize into several teams, some serving the whole of Wicked Local and some focused along already established unit lines, to better leverage talent across our entire footprint.

Our centralized teams include a Print Production team, a Special Sections team, a Photo team and a Digital Specialists team. During a later phase of our reorg, we hope to organize our Sports personnel into a Wicked Local Sports team. Our West, Central, North and South units will also divide journalists into teams within each unit, covering given geographic areas.

She added: “Accompanying our reorg will be new job titles (and descriptions!) that better describe the role of a multimedia journalist or editor in 2016. For instance, reporters use a burgeoning bag of tools to create multi-layered multimedia stories. Although ‘reporter’ is tried and true, it’s important to signal our dramatic shift in newsgathering, both to our internal and external audiences.” Let me say that I cannot wait to see what new title GateHouse comes up with for “reporter.” (You can read the full memo here.)

Given that Strattan specifically includes print under her bailiwick, it sounds to me like the papers may be moving away from their traditional community-by-community orientation, with journalists assigned to stories within regions as needed. If that’s what she intends, then I’d be shocked if it doesn’t translate into less local coverage.

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Trump’s comments about Russia and Clinton were no joke

Defenders of Donald Trump are trying to claim he was joking when he said at a news conference this morning that he hoped Russia had hacked Hillary Clinton’s email server and that it would expose “the 30,000 emails that are missing.” For instance, here’s Newt Gingrich on Twitter:

Now, there are several pieces of evidence out there that show Trump wasn’t joking at all. But one should be enough. Here’s the Washington Post:

“They probably have them. I’d like to have them released. . . . It gives me no pause. If they have them, they have them,” Trump added later when asked if his comments were inappropriate. “If Russia or China or any other country has those emails, I mean, to be honest with you, I’d love to see them.”

That doesn’t sound like a joke to me.

So now we have a major-party presidential candidate—whose ties to Vladimir Putin are already under scrutiny (here is a good overview from the BBC)—inviting Russian intelligence to interfere in the presidential campaign more than it already has. He refuses to release his tax returns, which anti-Trump conservative George Will has pointed out could contain information about his dealings with Russia. And tonight he denied having met Putin, thus flatly contradicting previous statements. (He’s lying, but I don’t know which statement is the lie.)

House Speaker Paul Ryan should rescind his endorsement. Indiana Governor Mike Pence should resign from the ticket. Of course, neither will happen.

This is where we are at in the summer of 2016.

New York Times: We got it right on ‘culling’ the staff

As I wrote Monday, I thought the most significant part of Nick Ciubotariu’s post in defense of Amazon was his flat-out denial that the company fires a certain number of employees every year as a way of “culling” the staff. So I want to note that The New York Times is now asserting that its reporting is correct and that Ciubotariu is simply wrong:

His points contradicted the accounts of many former and current colleagues, and some of his assertions were incorrect, including a statement that the company does not cull employees on an annual basis. An Amazon spokesman previously confirmed that the company sought to manage out a certain percentage of its work force annually. The number varies from year to year.

The responses to the Times’ megastory on Amazon’s workplace environment, reported and written by Jodi Kantor and David Streitfeld, continue to roll in. Here are a few — none of them long — that I think are worth your time.

At Fortune, Mathew Ingram argues that though the Times’ reporting may be accurate, it lacks context. “For some, it is probably a cruel place where they [employees] feel unwelcome, and their performance is judged more harshly than they would like,” Ingram writes, “but for others I expect it is a challenging environment that makes them do things they might not have even thought they were capable of.”

Ingram also makes an important point that I couldn’t help but notice as I was reading the Times opus: an underlying dismissiveness of Amazon because it’s a mere retailer (not actually true, but whatever). Ingram puts it this way:

I think part of the reason that Amazon gets singled out is that it is seen as just a retailer, not a company like Apple that is making magical products to improve people’s lives or fill them with joy. This tone runs throughout the New York Times piece, which talks about how employees are subjected to inhuman treatment “with words like ‘mission’ used to describe lightning-quick delivery of Cocoa Krispies or selfie sticks.” The implication is that selling things somehow isn’t a worthwhile goal.

Buzz Machine blogger Jeff Jarvis thinks the Times article lacks balance, and says that though it did manage to take note of the fact that Amazon chief executive Jeff Bezos also owns The Washington Post, more emphasis should have been placed on the Times’ rivalry with the Post.

“The Times did not say until halfway down its very long piece that Amazon founder Jeff Bezos owns the Washington Post, which some say is closing in on The Times,” Jarvis writes. “The problem at a moment like this is that once one starts to believe The Times might have an agenda, one is left trying to suss out what it might be.”

Former Poynter faculty member Bill Mitchell, a colleague of mine at Northeastern, praises the Times article for its use of on-the-record sources rather than relying on anonymous whispers. “I don’t recall an anonymous source amid the 6,700 words,” he writes. Actually, there are a few, but he’s right that the story is better documented than many such stories.

Mitchell also hails the Times for its “even-handed tone,” which I find interesting mainly because of how different readers interpret the same material in different ways. I thought the Times article was overwhelmingly negative, and that the Amazon employees and officials who spoke favorably about the company were cast in the role of corporate stooges.

Anyway, much to chew over — as there should be given Amazon’s role as a paradigm of the new economy.

Hail hits Hub

Click on image for Instagram video

Click on image for Instagram video

The view from Pavement Coffeehouse on Gainsborough Street in Boston a little over an hour ago.

Before the next blizzard

IMG_1691

Looking north toward the Upper Mystic Lake from the causeway between the Upper and Lower Mystic Lakes at the Medford-Arlington line. Please click on the image for a high-resolution Flickr slideshow.