Tim Coco, general manager of WHAV in Haverhill, Mass.
Facebook’s brain-dead algorithm is censoring important public-safety information, reports WHAV in Haverhill, Massachusetts. WHAV is a nonprofit news organization with a low-power/online radio station as well as a website.
In the last week, a local news warning about the sinkhole along the southbound lanes of Interstate 495 near Ward Hill was flagged as spam and removed by one social media site. Another blocked WHAV story was news of possible restoration of Haverhill’s 1845-era (gun) powder house. The tech giant behind these removals piles on with intimidation by writing “Repeatedly breaking our rules can cause more account restrictions.”
Even more mind-boggling, Coco writes, is that when the Haverhill Police Department attempted to share WHAV’s item on the sinkhole, Facebook removed that, too.
This is nothing new for Facebook. In “What Works in Community News,” the book that Ellen Clegg and I wrote, we tell the story of an emergency route during a wildfire that the sheriff’s department had shared with The Mendocino Voice in Northern California. The Voice posted it on its Facebook page, one of its primary distribution channels — and then watched in alarm as it disappeared. In the excerpt below, we talked with Kate Maxwell, then the publisher of the Voice, and Adrian Fernandez Baumann, then the editor:
The sheriff’s department asked the Voice to get the word out that people living in the national forest would run into danger if they tried to evacuate through the nearby community of Covelo. It was potentially lifesaving information, but Facebook took it down. “It had like a thousand shares in an hour,” said Maxwell. “Facebook flagged that post and deleted it.” The article was restored about a half-hour later following an uproar from the community. Maxwell said she never got a good explanation of what happened, even after talking with someone from Facebook at a conference. Maybe it was because the algorithms identified it as fake news. Maybe, as Baumann speculated, it was because the article included a reference to “Indian Dick Road.”
Coco doesn’t identify Facebook as the culprit, but the screenshots that he posted are clearly from that platform. He’s asking his readers and listeners in the Haverhill area to stop relying on social media for WHAV stories and instead to subscribe directly to the news outlet’s daily email newsletter.
Coco, by the way, is in our book and has been a guest on the “What Works” podcast.
Facebook’s parent company, Meta, is also getting swamped with complaints about entirely harmless posts being removed from its Threads platform because of algorithmic decisions being made with no human involvement. I can speak from personal experience, too. Twice over the past year or so, I’ve responded to questions asking about great song lyrics, and I’ve gone with “I shot a man in Reno just to watch him die,” from Johnny Cash’s “Folsom Prison Blues.” Both time, my posts were removed from Facebook and Threads, and I was given a warning.
So let me repeat something I’ve said a number of times: News organizations should not rely on social media any more than absolutely necessary. Do what Coco is doing: Push newsletter subscriptions, because that’s a platform that you control and own.
In this week’s “What Works” podcast, Ellen Clegg and I talk with Tim Coco, president and general manager of Public Media of New England. Coco is known for his work as a journalist and advertising executive. He oversees day-to-day operations at the low-power FM station WHAV, which can be found at 97.9 on the radio dial if you happen to be in the Haverhill area. The station also streams at WHAV.net.
WHAV was launched in 1947 by the Haverhill Gazette newspaper, then a daily under the auspices of a publisher who was distantly related to the Taylor family, which then owned The Boston Globe. Coco revived the station about 15 years ago and converted it to a nonprofit, low-power FM station in 2014.
Ellen has a Quick Take on $2 million in grants awarded to seven nonpartisan news outlets in Georgia. All are led by people of color, and all serve diverse audiences. The money, which comes from The Pivot Fund, could be transformational.
My Quick Take is on the Herald-Tribune. No, not that Herald-Tribune. This is the Herald-Tribune of Sarasota, Florida, which had to apologize after publishing a guest op-ed in praise of the Proud Boys, the far-right group that was part of the Jan. 6 insurrection at the Capitol. It’s a doozy.
The Haverhill Gazette in the early 1900s. Photo via WHAV.
The Haverhill Gazette marked its 200th anniversary in 2021, and WHAV Radio has taken note of the occasion in a lengthy tribute. The Gazette, an independently owned daily for most of its existence, launched WHAV in 1947 under the auspices of a publisher who was distantly related to the Taylor family, which then owned The Boston Globe. The station was revived about 15 years ago and converted to a nonprofit, low-power FM station (it also streams) by local advertising executive Tim Coco, who continues to run it as an independent source of news.
Coco and David Goudsward trace the Gazette from its founding in 1821 to the present day. I had no idea that Haverhill’s favorite son, the poet John Greenleaf Whittier, was the editor for a brief period in the 1830s.
A long series of events that led to the shrinkage of the Gazette began in 1957, when William Loeb, the notorious right-wing publisher of the Manchester Union Leader (now the New Hampshire Union Leader), took advantage of a strike at the Gazette by starting a competing paper, the Haverhill Journal. Coco and Goudsward write that the Gazette was sold to a consortium comprising The Eagle-Tribune, then of Lawrence, now of North Andover; The Sun of Lowell; and Vermont’s Burlington Free Press.
John Greenleaf Whittier. Image via the National Portrait Gallery.
Although the arrangement somehow managed to pass antitrust muster, I’m old enough to recall stories that The Eagle-Tribune and The Sun weren’t going to let the Gazette get too good. The Gazette changed hands several more times and in 1998 was sold to The Eagle-Tribune. Today, the Gazette is a weekly. Both the Gazette and The Eagle-Tribune, which remains a daily, are owned by CNHI, a corporate newspaper chain based in Montgomery, Alabama. As Coco and Goudsward write of the Gazette:
It is better off than the thousands of newspapers that have succumbed in recent years, but still a shadow of its former self — the victim, first of consolidation that reduced it from a robust daily to a weekly, and then of the loss of its advertising base to electronic media.
For several years, I followed news coverage in Haverhill quite closely, as it was the first community chosen by the Banyan Project in which to launch a cooperatively owned news organization, to be known as Haverhill Matters. The idea never came to fruition despite years of planning. During those same years, Coco was building WHAV into a vital source of local news and information, both over the air and online.
The Haverhill riverfront. Photo (cc) 2008 by Fletcher6.
For some years now, Haverhill, a city north of Boston, has been the home of two innovative local-news projects.
One, WHAV Radio, ran into fundraising problems last fall and was in danger of going under by Thanksgiving. I wrote about that for WGBH News. The other, Haverhill Matters, was intended as the pilot for the Banyan Project, an effort to establish cooperatively owned news sites around the country.
The committee organizing Haverhill Matters recently announced that it was shutting down. More on that below. But first, the good news from WHAV, whose president and general manager, Tim Coco, is soldiering on. (Disclosure: I made a small donation.) WHAV is a nonprofit with a low-power FM signal at 97.9 FM, a streaming internet presence and a robust website. Coco told me in an email:
Although I have been a board member and chairman of nonprofits over the years, they’ve all had endowments. I’m still getting used to actually operating a nonprofit without a safety net. One lesson learned this time around is crises never end and fundraising mode has to be perpetual.
During this latest episode, Haverhill Mayor Jim Fiorentini called me and predicted I wouldn’t give up. He called it a “labor of love” and I responded, “No, it’s just a labor.” I guess he was correct.
I also learned WHAV has friends it didn’t know it had. A large, regional contractor, Early Construction not only stepped up with contributions, but challenged others to do the same. Early is a business that bids on public contracts and has no need to advertise. Dick and his wife, Mary Rose, Early believe in what WHAV is doing and their words and deeds helped motivate me.
One existing underwriter, Covanta, represented by Mark VanWeelden, stepped up with technical support and ideas. He renewed his company’s pledge on the condition … that I paid myself.
Another great supporter turned out to be former Mayor Jim Rurak and his wife Kathy. The original WHAV AM 1490 went away during his time as mayor and he was advised at that time (1995), it was impossible — technically, legally, financially — to bring it back. He brought more contacts and resources to the table.
For me, it was like the end of the movie “It’s a Wonderful Life” where residents of Bedford Falls come to the aid of George Bailey. It was truly heartwarming.
Beyond this, I cut costs —pretty much eliminating live weeknight programming that didn’t support the local news effort. I also renegotiated credit card rates so more of listener/reader donations came through. The membership drive — particularly asking for monthly, recurring donations — delivered almost 50 percent more income than a year ago. It isn’t enough, but it is a base WHAV will build on.
The idea behind the Banyan Project is to set up news co-ops similar to food co-ops or credit unions — that is, news sites owned by the members, who could join by paying a fee or contributing labor, perhaps in the form of a neighborhood blog.
The person behind Banyan is Tom Stites, a veteran editor who has worked at newspapers such as The New York Times and the Chicago Tribune. I hope to have more from Stites in the days ahead. For one thing, I’m interested in knowing whether he plans to try out his concept elsewhere. But for now, here is a recent email sent to supporters of Haverhill Matters from John Cuneo, who chaired the local board of directors:
Dear Lover of Independent News,
On behalf of the Board of Directors of Haverhill Matters Cooperative, I write to inform you that we are regretfully closing up shop. We worked hard seeking various routes to build a new cooperative business model for a local news and information service.
As print journalism withers and digital journalism struggles, testing many different forms, the prize of an informed community is ever more important. Let no one mistake the demise of our efforts to signal that the application of a coop business model to local journalism isn’t feasible. Aside from our devoted mentor [a reference to Stites], none us are journalists; none of us are experienced cooperators. This is the more likely cause.
We thank all who rendered us support in many forms, moral, logistical, monetary and otherwise. We are very grateful for this. We urge all those working to build platforms for democratically shared local information and news not to be discouraged. Our goal deserves the greatest persistence. We’ll see you on the path.
Thanks again so much for your shared interest.
Cuneo did not respond to an email I sent to him seeking comment.
I’ve written a lot about news efforts in Haverhill over the years. For an index, please click here.
At a time when local news is in danger of being snuffed out by corporate chain ownership, WHAV Radio in Haverhill has established itself as a worthy alternative. Built by a journalist and advertising executive named Tim Coco, the independent nonprofit provides news and community information over the air and online.
Now, though, the station is in crisis. Annual costs have risen to about $300,000, considerably more than the $200,000 Coco — who runs the station without a salary — has been able to generate in revenue. If there isn’t a turnaround by Thanksgiving, he says, the station may cease operations.
“Our current membership drive isn’t gaining much traction,” Coco said via email. “Some cite the lack of tax deductibility with higher allowed standard deductions. Our major sponsors are as much as four months late in fulfilling pledges, and we have lost some others as they merge with larger organizations.” (Click here for my full Q&A with Coco.)
WHAV traces its Haverhill roots to the years after World War II, when the station was founded by The Haverhill Gazette, then an independent daily newspaper. Coco fell in love with the station when he was a high school student and began covering news there. The morning DJ in those years was the future television personality Tom Bergeron, who has come home on several occasions to help Coco with fundraising drives.
The original WHAV went off the air in 2002, but Coco acquired the call letters and began operating it as an internet station in 2004. Ten years later he ramped up his ambitions, reorganizing it as a nonprofit and, in 2016, adding a low-power FM signal at 97.9 FM. The station features news, community call-in shows and classic-hits music.
WHAV’s expansion coincided with the shrinkage of the city’s newspapers. Today The Haverhill Gazette is a weekly that is part of the daily Eagle-Tribune, headquartered in nearby North Andover. Their corporate owner is CNHI, a national chain of daily and weekly newspapers based in Montgomery, Alabama. The papers no longer have an office in Haverhill.
Although you couldn’t call Haverhill a “news desert,” the term used to describe communities without any news coverage, there is no question that WHAV has helped fill a gap that widened as the city’s newspapers reduced their presence. (In 2013 I wrote about WHAV and Haverhill’s newspapers as part of an assessment of the city’s media. In 2014 I recorded a video interview with Coco.)
“The need for a vibrant, competitive and thorough local news source was clear,” Coco said. “These have been WHAV’s goals in providing expanded online coverage with text, photographs and streaming audio at WHAV.net in 2014, simultaneous postings on all major social media, cable television affiliates and the permitting and launch of 97.9 WHAV-FM in 2016. The restoration of WHAV on radio also returned local news twice-an-hour weekdays, weather, community calendar every hour around the clock, a live morning show, local talk and live broadcasts of city council and school committee meetings and all Haverhill High School football games — home and away.”
And WHAV has developed an audience. According to internal metrics that Coco shared with me, some 184,000 unique visitors accessed the station’s website during the past 30 days — an impressive figure given the operation’s small geographic footprint. “Local news is a web traffic driver,” Coco said. “Our original reporting of breaking news, particularly a murder Saturday at a nursing home, drove web numbers to a new high.”
My own interest in Haverhill was originally rooted in a different local news concept — the Banyan Project, an idea developed by Tom Stites, a veteran journalist who has worked as an editor at The New York Times and The Chicago Tribune. Stites hoped to begin cooperatively owned local news sites across the country, starting in Haverhill. Unfortunately, after years in the planning stages, Haverhill Matters, as the site is known, has yet to make it off the launching pad. Here, for instance, is a story I wrote about Banyan for Nieman Lab in 2014. Not much has happened since then.
Coco was originally a member of the steering committee for Haverhill Matters but left in frustration. “I hoped Haverhill Matters and WHAV could launch together — you know, strength in numbers,” he said. “That group got lost in analysis paralysis and never published a single news story. In the end, Haverhill Matters tied up many donors with the promise of an imminent launch. Some are still waiting even though WHAV sure could use their support.”
But the notion that Banyan somehow steered revenues away from WHAV is disputed by John Cuneo, who serves as president of the Haverhill Matters board. “I do not believe we are a threat to WHAV.net,” Cuneo told me, adding that, if anything, WHAV’s presence made it more difficult for Haverhill Matters to raise money. “I wish Tim all success,” Cuneo said. “He’s been very dedicated for many years in successfully bringing local news to Haverhillians.”
Stites, despite multiple setbacks over the years, still remains hopeful that grant money will materialize that would enable the Haverhill co-op to begin covering news. “A new Banyan suitor has appeared,” Stites said. “What was looking like the end of the road might not be the end.” The idea of a news co-op run in a way similar to that of a food co-op or a credit union remains intriguing, and I hope Stites and the Haverhill Matters folks finally get to try it out. But it has been an awfully long time.
As for WHAV, Coco hopes that going public might shake loose some money and allow him to keep covering the news. “The people at the foundations need to give nonprofit, local news radio another look, especially those stations like WHAV that have committed to multimedia approaches and in poorer and, if I may be so bold, undereducated communities,” he said. “It took 20 years to restore WHAV, so it may take time.”
When I began my research for “The Wired City” in 2009, I was optimistic that a new generation of online-only community news sites would rise to fill in at least some of the gaps left behind by shrinking legacy newspapers. Eight years later, the more prominent of the sites I reported on are still alive and well. The New Haven Independent, The Batavian, Voice of San Diego, and statehouse news services like CT News Junkie and The Connecticut Mirror are as vital today — if not more so — than they were back then.
But though there has been some growth, especially at the grassroots level, the hope for reasonably well-funded new forms of local journalism with the heft to hold government to account is largely unfulfilled. Efforts such as the Worcester Sun (disclosure: I’m an unpaid adviser) and WHAV Radio in Haverhill hold promise, but they’re still looking for a viable way forward. News deserts are spreading.
Paul Farhi of The Washington Post takes a look at an especially difficult case — East Palo Alto, California, a poor, mostly minority community in the shadow of wealthy Palto Alto. And he finds that in an area crying out for strong local journalism, the best that they have is East Palo Alto Today, a nonprofit with a print publication that only comes out once every other month.
Farhi also cites a study by the University of North Carolina on the role of hedge funds and other financial instruments in destroying local journalism. I intend to spend some time with that study in the days ahead.
The FCC has approved a low-power FM (LPFM) broadcasting license for WHAV of Haverhill, according to an announcement on the station’s website. Congratulations to Tim Coco, who has worked tirelessly to revive this once-thriving independent source of community news and information.
Here is a blog post I wrote about Coco’s efforts in 2013. And here is a video I produced last fall about local media; Coco is one of my subjects.
WHAV is currently a mostly online station, supplementing its Web stream with an extremely weak AM signal and some distribution on local cable. The new signal (97.9 FM), once it’s in place, will reach all of Haverhill and surrounding communities.
Until recently Coco and WHAV were part of the Banyan Project, which has been attempting for the past few years to launch a pilot site in Haverhill to test out the idea of cooperatively owned community news.
Correction: Post updated to reflect Coco’s recent departure from Banyan’s Haverhill organizing committee.
Recently I had a chance to interview three smart people about the future of local journalism:
Josh Stearns, director of journalism and sustainability at the Geraldine R. Dodge Foundation, who is studying six digital startups in New Jersey and New York. (You can see my full interview with Stearns by clicking here.)
Meg Heckman, a University of New Hampshire journalism professor whose master’s thesis at Northeastern University was on the role of women at digital startups — and why women are more likely to be involved in hyperlocal sites than in larger national projects.
Tim Coco, the president and general manager of WHAV Radio in Haverhill, a mostly online community station (it also has a weak AM signal) for which Coco is seeking a low-power FM license.
I don’t get to make videos that often, but I wanted to scrape some of the rust off my skills for the benefit of my graduate students, who are currently making their own videos. My philosophy is that every journalist needs to know how to make a decent video with the tools at hand — in my case, an iPhone 5S, a portable tripod that I bought five years ago for less than $20, and iMovie ’11, also known as iMovie 9. (The newer iMovie 10 strikes me as slow and kludgy, but maybe I just need a faster computer.)
The one luxury I indulged in was a Røde lapel mic (known in the trade as a lav mic), which I bought for well under $100 just before I started this project. It made a huge difference — the audio is of far better quality, with much less interference from outside noise, than in previous videos I’ve made.
What I should have done, but didn’t, was use a better app than Apple’s built-in Camera so that I could lock in brightness and contrast. That way I could have avoided the sudden shifts from dark to light and back that mar my interview with Stearns.
Still, it’s useful to know that you can shoot a decent video without spending many hundreds of dollars on a professional camera and Final Cut Pro. I think there’s a tendency at journalism schools to believe that we’re selling our students short if they don’t get to use the latest and greatest technology. And yes, they should have a chance to use the good stuff. But they also need to know that many news organizations, especially smaller ones, expect their journalists to make do with what’s available.
The New Haven Independent, which launched eight years ago amid the first wave of online-only community news sites, may soon expand into radio.
The nonprofit Independent is one of three groups asking the FCC for a low-power FM (LPFM) license in New Haven, Conn. If successful, editor and founder Paul Bass says that “New Haven Independent Radio” could make its debut at 103.5 FM in about a year.
“It would be a fun thing if we get it. I’m told it’s very hard,” Bass says. “We’re by no means talking as if we’re going to get this license. We thought it would be worth a shot.” He envisions a mix of news from the Independent and La Voz Hispana de Connecticut, the Independent’s content partner (and landlord), as well as music, public affairs, and shows produced by local nonprofit organizations. The station would be on the air at least 16 hours a day.
The three New Haven applications are part of the FCC’s great LPFM land rush. Legislation signed by President Obama in 2011 eased restrictions on low-power stations, and the FCC is expected to approve about 1,000 applications sometime in 2014. More than 2,800 applications were received by the deadlinelast month, according to the website Radio World. (Thanks to Aaron Read of Rhode Island Public Radio for tipping me off about the Independent’s application.)
According to the Prometheus Radio Project, a longtime advocate of expanded community radio, “the over 800 low-power stations currently on the air are run by nonprofits, colleges, churches and emergency responders.” For years, the radio industry and (believe it or not) NPR fought the expansion of LPFM, arguing that new stations would interfere with established broadcast frequencies — a concern that advocates say is unwarranted.
Like all LPFM stations, New Haven Independent Radio’s broadcast footprint wouldn’t extend much beyond the city limits, although it would stream online as well — which could be significant, Bass says, given predictions that most cars will have streaming Internet radio within a few years.
Inspired by Haverhill
Bass says he got the idea from WHAV Radio in Haverhill, Mass., a nonprofit online community station (it also has a weak AM signal) whose volunteer general manager, Tim Coco, is seeking to expand with an LPFM license of his own. (I wrote about Coco’s radio ambitions last summer.) Coco, who runs an advertising agency and is a local politico of some note, is also among a group of residents working to launch a cooperatively owned community news site to be called Haverhill Matters, under the auspices of the Banyan Project.
“I’m happy I provided some inspiration,” Coco told me by email. “I believe the more local voices, the better for the community.”
Although Bass, if he is successful, may be the first hyperlocal news-site operator to start an independent radio station, the connection between the two media is a natural one. For instance, Howard Owens, publisher of The Batavian, a for-profit site that covers Genesee County in western New York, has partnered since 2009 with WBTA, an AM station with a strong community presence. An even more ambitious project is under way in the heart of the country, as the St. Louis Beacon news site is merging with St. Louis Public Radio.
Donna Halper, a longtime radio consultant and historian who is an associate professor of communication at Lesley University, says a multiplatform presence of the sort Bass envisions is crucial at a time when the audience has become fragmented.
“These days, it’s a multimedia world, and even a low-power FM station can get people talking” about your work, she says. “In this kind of environment, the more platforms you are on, the more you have top-of-the-mind awareness.”
On the other hand, industry observer Scott Fybush, who writes about radio for his own eponymous website, warns that Bass may not quite realize what he is getting into.
“Twenty-four hours a day of radio is an unforgiving taskmaster,” Fybush said in an email. “There are lots of applicants in this LPFM window who have what appear to be noble ideas, but keeping a station going with engaging programming day in and day out isn’t easy to do.”
Three-way contest
But that’s getting ahead of things, because first Bass has to win the three-way contest for the New Haven license. And that is by no means assured. (Bass’s application was filed by the Online Journalism Project, the nonprofit entity that acts as the Independent’s publisher of record.)
According to documents on file with the FCC, the other two applicants are a Spanish-language organization and a Christian broadcaster called Alma Radio. Even though LPFM is intended to encourage localism, Alma proposes to broadcast nationally syndicated religious programs, including “Focus on the Family,” hosted by the controversial evangelical leader James Dobson. Alma Radio’s oversight board, according to a “Purposes and Objectives” document it included with its application, is “composed of members who believe and have a personal relationship with Jesus Christ.”
Although Bass says his ideas for the station are still evolving, he included a detailed proposal with his FCC application, with such diverse offerings as a morning news program; a daily “La Voz Latino Community Hour”; a collaboration with The Inner-City News, a local African-American publication; community theater; and a two-hour evening program to be called “Joe Ugly Presents Local Hip Hop.” (Joe Ugly is the nom de rap of a New Haven music impresario who runs an Internet radio station called Ugly Radio.)
One of the New Haven Independent’s funders has already put up $3,000, which paid for legal and engineering services. If Bass wins the license, he estimates it would cost $30,000 to build the station and $60,000 to $70,000 to pay a full-time employee to run it — a substantial amount over the approximately $500,000 a year the Independent now receives in donations, foundation grants, and corporate sponsorships.
The opportunity is clear enough. Done right, it would enable Bass to bring New Haven Independent journalism, with its hyperlocal emphasis on neighborhoods, schools, and city politics, to a new audience — and to entice that audience, in turn, into sampling the Independent.
The danger, of course, is that the radio project would drain resources and attention away from the Independent itself, diluting its mission with a gamble on a new platform that may or may not succeed. Bass’s answer to that challenge is simple and direct: “We have to make sure it doesn’t.”
Photo (cc) by Michael Coughlan and published under a Creative Commons license. Some rights reserved.
Darlene Beal, executive director of Haverhill Community Television
Later this year the Banyan Project is scheduled to roll out its first cooperatively owned news site in the city of Haverhill, to be called Haverhill Matters. Banyan founder Tom Stites’ vision is to serve what he calls “news deserts” — low- and moderate-income communities, mainly urban, that are underserved by traditional media. What follows is the third of several blog posts in which I will attempt to assess the media landscape in Haverhill as it exists today.
“Eyes Wide Open” may be a travelogue, but it’s not the sort of spritely fare you’re likely to see on the Travel Channel. There are no sun-dappled beaches or cocktail-fueled soirées. Rather, it’s a film with a civic purpose — to get Haverhill residents to take a close look at their downtown and the waterfront along the Merrimack River.
“As we look at each one of these slides, we want you to think about three very simple concepts,” says Haverhill architect Celeste Hynick at the beginning of the film. “What are the positive features? What needs to be improved? And what opportunities exist?” For the next 20 minutes, she and designer Mike Valvo consider the good, the bad and the ugly as picture after picture scrolls by.
The film recapitulates a presentation made last year to a city planning committee appointed by Mayor James Fiorentini. And it is the type of program that helps define Haverhill Community Television (HCTV), which cablecast the film earlier this summer and now hosts it on its YouTube channel.
“Our mission is to empower the community to make television programs,” said HCTV executive director Darlene Beal when I interviewed her last week. “To tell their story to the community. In that sense, we feel like we mirror the community.”
Beal and I met in a conference room at her station’s headquarters, a large converted auto-repair shop in a residential neighborhood just north of the downtown. A 51-year-old Haverhill native and Boston University graduate, Beal has worked as HCTV’s executive director for most of her career. The operation is currently marking its 25th year as an independent nonprofit organization following several years as an appendage of the local cable company.
Haverhill, of course, is not unusual in having a community television station. Virtually every city or town has one, funded by law with a share of the license fees paid by the local cable franchise-holder. Here, for instance, is a list of such operations in Massachusetts.
Why bigger is better
But because franchise-holders generally pay fees on a per-household basis, larger cities and towns tend to have superior community stations. Boston, Cambridge and Somerville, for instance, all offer quite a bit in terms of both quality and quantity. Likewise Haverhill, with a population of about 60,000, including 24,000 households that subscribe to cable, is able to do more than many smaller communities.
HCTV has an annual budget of $750,000 to $800,000, Beal told me, and employs seven people, four of them full-time. There are about 600 members, she said, with about 20 percent to 25 percent involved in some aspect of production. Its Facebook page has attracted 468 “likes” as of this writing.
HCTV operates three channels — an educational channel, with a studio at Haverhill High School; a governmental channel, with equipment at City Hall to carry city council meetings and the like; and a public access channel, with two studios and a classroom based at HCTV’s headquarters. The educational and public access channels are live-streamed on HCTV’s website, which also archives many but not all past programs.
Beal has no way of knowing how many people watch HCTV on television. But according to Google Analytics data Beal shared with me, the website received 127 visits during the last week of July, with 104 coming from Massachusetts — presumably most from Haverhill. The public access channel carries programming from about 6 to 10 p.m. each weekday, and is repeated so that it’s on for 16 to 20 hours a day. Weekends are devoted to programming provided by local religious institutions.
As is the case with public access operations in general, HCTV does not produce its own programming. Rather, it helps volunteers by offering training and loaning them equipment, then cablecasting the finished product. Public access programs in Haverhill include politically oriented talk shows; “Keeping the Peace,” produced by the Haverhill Community Violence Prevention Coalition; “I Get Around,” which highlights community events and organizations; “Law to Talk About,” a legal show; health, and the arts. During election season, the channel runs lengthy sit-down interviews with local candidates.
What you won’t see on HCTV is a newscast. That’s fairly typical. Although Boston viewers can watch “Neighborhood Network News” every evening, most public access systems, oriented as they are toward DIY media, simply don’t have the capacity for such an undertaking. (In 2007 I wrote about “Neighborhood Network News” for CommonWealth Magazine.)
Beal said she would like to see HCTV offer a newscast, but added that past efforts have been spotty because of the limited time volunteers have and their lack of training in newsgathering. If she were to head down that road again, she said she’d need money to hire someone to offer instruction in the basics of journalism.
Beal added that, in her view, the Haverhill edition of the local daily newspaper, The Eagle-Tribune, and The Haverhill Gazette, a weekly, fail to cover the city in the depth that it deserves, creating a “void.” (I wrote about the two papers in the first part of this series. The papers are owned by a chain, CNHI, based in Montgomery, Ala. Al White, the editor of The Eagle-Tribune and the Gazette, recently declined my request for an interview.)
“I do think they’re missing out on a lot, for whatever reason,” Beal said. “Maybe they don’t have the capacity because of the cutbacks. I don’t want to criticize the local papers, but there’s more news out there than they’re able to get into the paper.”
HCTV and Haverhill Matters
Like Tim Coco, the founder of the city’s online-mostly radio station, WHAV, whom I profiled in the second part of this series, Beal is a member of the planning committee for Haverhill Matters, a cooperatively owned news site that is scheduled to be launched by the end of 2013 under the auspices of the Banyan Project.
Haverhill Matters, envisioned as an online news organization combining paid and volunteer journalism, would be an additional outlet for the video journalism produced by HCTV members, Beal said — and is ideal for, say, a four- to six-minute story that doesn’t fit into any of the station’s regular programming, which tends to run in half-hour increments.
Beal would like to see the HCTV and Haverhill Matters websites tied together in some way. She also sees Haverhill Matters as an additional outlet for news about HCTV, such as awards it has won from the Alliance for Community Media for public service announcements about violence prevention.
Her overarching theme, though, was what might be described as the need for more well-rounded coverage of the community — something beyond the breaking-news coverage of police activity and fires that she sees as being typical of what the local papers offer.
“I would like to see Haverhill Matters covering more of the schools,” she said. “The ins and outs of the community. The vibrancy of the community. It’s not so much what I want to see covered — it’s probably the tone of which I’d like to see it covered.”
We also talked about the length of time it’s taken for Haverhill Matters to get off the ground. When I first started writing about the project, it was scheduled to launch in 2012, but that date got delayed for a variety of reasons. Recently Mike LaBonte, co-chair of the planning committee, told me by email that he was reasonably confident that the launch would take place before the end of 2013 — but maybe not much before. For Beal, that moment can’t come too soon.
“For Haverhill Matters to succeed,” Beal said, “I think we’re at the point that we have to splash into the community. We have to get people talking about what they’re missing, or else they don’t know what they’re missing. It’s time to either do it or don’t do it.”
