The Return of the Moguls

The ProJo will shut its printing plant; plus, Google News exec quits, and healthier news habits

Illustration c. 1902 via the Internet Archive Book Images

The Providence Journal is shutting down its printing plant next March because its previous owner bet on a technology that is no longer supported. As a friend who’s now retired from the Journal put it on Facebook, “I didn’t realize we had the Betamax of printing presses.”

The closure could have serious consequences. The Journal, which is owned by the Gannett chain, is where a number of other Gannett papers are printed, including the regional edition of USA Today, the Telegram & Gazette of Worcester, The Patriot Ledger of Quincy, the Cape Cod Times and others. The plant also earns money by printing non-Gannett papers such as the Daily News of New York, the Boston Herald and the Hartford Courant, all owned by the hedge fund Alden Global Capital.

According to Journal reporter Jack Perry, the closure will result in the loss of 136 jobs. He reports that some of the printing will move to Gannett’s facility in Auburn, Massachusetts, which, he writes, should result in no significant effect on delivery — but that some will move to a plant that the company owns in New Jersey. Perry explains what happened:

In 1987, The Providence Journal opened its $60 million production plant and began printing with a technology, flexography, that was new to newspapers, although the packaging industry had used it for about six decades. In relying on water-based, rather than oil-based ink, flexography was considered better for the environment, and cleaner for readers in that it wouldn’t leave ink smudges on their fingers.

Despite those and other perceived advantages, flexography didn’t catch on in the newspaper industry and replace offset printing as some expected. The English company that makes the printing plates for Providence’s flexo presses decided to stop making the plates because it wasn’t cost effective, since the Providence facility is its only remaining customer, according to Mike Niland, senior director of manufacturing, Gannett Publishing Services New England. It is the only company that makes the plates, he said.

A news industry source told me Tuesday via email that the printing quality should actually improve after the papers move from flexo to offset, though that would seem like small consolation given the early deadlines that will no doubt be imposed in order to truck papers north from New Jersey.

This is not the first time that Gannett has closed a New England printing plant. In January 2023, the company announced that it would shut down its facility in Portsmouth, New Hampshire. That closure affected two New Hampshire papers, the Portsmouth Herald and Foster’s Daily Democrat of Dover, as well as the Burlington Free Press of Vermont, located not far from the Canadian border. The printing at that time was parceled out between Gannett’s plants in Providence and Auburn, Massachusetts. Now only Auburn remains.

Digital giant quits Google

One of the giants of digital news has quit Google. Shailesh Prakash, a vice president and general manager of Google News, has quit after just two years, reports Alexandra Bruell (gift link) in The Wall Street Journal, writing: “The high-profile departure comes amid a continuing rift between Google and news outlets over how the search engine drives traffic and uses their content.”

Prakash came to Google from The Washington Post, and I interviewed him for my 2018 book, “The Return of the Moguls.” Like then-executive editor Marty Baron, Prakash was a holdover from the Graham family regime, though Jeff Bezos had the good sense to hold on to both of them when he bought the paper in 2013.

Though the Journal story provides little insight into why Prakash decided to leave Google, it does describe the increasingly challenging environment in which he found himself:

At Google, he brought an understanding of publishers’ frustrations as they have grappled with traffic declines and seek compensation for the Alphabet unit’s [i.e., Google’s] use of their content. While he oversaw product and engineering for the News group, he also communicated with leaders at news publishers regarding changes related to search and generative AI.

Solving those news blues

The election of Donald Trump to a second term in the White House has led a lot of us to wonder how we might change our news-consumption habits. I’m thinking about less news of the day, more deep dives into topics that may not be directly related to national politics.

Nieman Lab editor Laura Hazard Owen has some good ideas as well: print newspapers, which are better than digital at packing their journalism into a finite space; cutting back on social media, including getting rid of Twitter; recommitting to RSS; and not reading news after hours.

“I’m still a working journalist and a huge part of my job is to read and follow the news,” she writes. “I’ll still do both those things because I love them. But sometimes it’s healthy to do something you love a little less, and differently.”

The fallout from the Post’s gutless decision; plus, my 2018 book portrayed a very different Bezos

Former Washington Post (and Boston Globe) top editor Marty Baron, left, with his old Globe colleague Matt Carroll, now a journalism professor at Northeastern University. Photo (cc) 2024 by Dan Kennedy.

The fallout over Washington Post owner Jeff Bezos’ decision to kill his paper’s endorsement of Kamala Harris has been widespread and withering, according to Hadas Gold and Brian Stelter of CNN.

Internally, 15 Post opinion writers signed a piece calling the decision (gift link) a “terrible mistake.” (The tease says 16, so perhaps the number is still growing.) Ruth Marcus and Karen Tumulty have weighed in separately. Ann Telnaes has a gray-wash cartoon headlined, inevitably, “Democracy Dies in Darkness.” Editor-at-large Robert Kagan has resigned. The legendary Watergate reporters Bob Woodward and Carl Bernstein issued a statement called the decision not to endorse “surprising and disappointing.”

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Externally, Max Tani of Semafor reports that some 2,000 Post subscribers had canceled by Friday afternoon.

If Bezos is still capable of shame, then the most wounding reaction had to be that of his former executive editor, Marty Baron, who took to Twitter and posted:

This is cowardice, with democracy as its casualty. @realdonaldtrump will see this as an invitation to further intimidate owner @jeffbezos (and others). Disturbing spinelessness at an institution famed for courage.

Make no mistake: Bezos owns this decision. New York Times media reporters Benjamin Mullin and Katie Robertson write that the Post’s opinions editor, David Shipley, and even the ethically challenged publisher, Will Lewis, tried to talk him out of it, although they note that a Post spokeswoman disputed that and called it a “Washington Post decision.” Continue reading “The fallout from the Post’s gutless decision; plus, my 2018 book portrayed a very different Bezos”

Jeff Bezos, too, shows Trump ‘anticipatory obedience’; plus, death for sale, and Billy Penn at 10

Jeff Bezos. Photo (cc) 2019 by Daniel Oberhaus.

An increasing number of news organizations are becoming fearful in the face of a rising tide of fascism. The Washington Post today joined the Los Angeles Times in deciding not to endorse in the presidential contest between Kamala Harris and Donald Trump. David Folkenflik of NPR reports:

The editorial page editor, David Shipley, told colleagues that the Post’s publisher, Will Lewis, would publish a note to readers online early Friday afternoon.

Shipley told colleagues the editorial board was told yesterday by management that there would not be an endorsement. He added that he “owns” this decision. The reason he cited was to create “independent space” where the newspaper does not tell people for whom to vote.

As with the LA Times, there has been no change in ownership at the Post, and both papers routinely have endorsed Democratic candidates in the past. The Post’s billionaire owner, Jeff Bezos, courageously stood up to Trump in the face of threats during Trump’s rise in 2015 and ’16 and throughout his presidency. But the Post has been adrift in recent years, and the Bezos of 2018 is clearly not the Bezos of 2024.

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In CNN’s “Reliable Sources” newsletter, Brian Stelter cites the historian Timothy Snyder’s warning about “anticipatory obedience,” quoting Snyder as writing that “most of the power of authoritarianism is freely given.” That appears to be what has happened with Bezos and LA Times owner Patrick Soon-Shiong.

Now, it’s true that the very notion of newspaper endorsements may have had their day. Newspaper chains such as Alden Global Capital and Gannett have moved away from them. The New York Times, weirdly, has given up on state and local endorsements, where the editorial board’s views might be welcome, while continuing to endorse in national races. Nonprofit news outlets can’t endorse without losing their tax exemption.

But for the LA Times and the Post to take a pass on the presidential race this late in the campaign smacks of giving in to the punishment they might be subjected to if Trump returns to office. Anticipatory obedience, in other words. A thoughtful, considered explanation months ago as to why they were ending endorsements would be another matter, but this is anything but that.

Meanwhile, the Times Union of Albany, New York, part of the Hearst chain, endorsed Harris today, writing:

For all Mr. Trump’s rhetoric about the weaponization of government, it’s Mr. Trump who has threatened to fire thousands of diligent career civil servants, fill the federal workforce with his loyal minions, use the Justice Department to hound political adversaries, and sic the military on citizens who protest against him.

This is not the talk of a person fit to be president for all Americans. On the issues and on character, it’s Ms. Harris who can be entrusted with the power and responsibility of the presidency.

This has been a shameful week for the LA Times and The Washington Post, and now it’s been punctuated by a much smaller paper’s willingness to step into the breach.

Merchants of death

One of the worst consequences of the local news crisis has been the rise of the oxymoronic paid obituary. Sorry, but obits are news stories with journalistic standards. If someone is paying for it, then it’s not an obit, it’s an ad — a death notice, in other words.

Bill Mitchell has a stunning piece up at Poynter Online about the venerable Hartford Courant, now owned by the cost-slashing hedge fund Alden Global Capital. It seems that a respected former staff reporter named Tom Condon died recently — and the Courant, rather than producing its own obit, picked up the one published in CT Mirror, a nonprofit that makes its journalism available for a fee to other news outlets. What’s more, the Courant has now slipped that obit behind a paywall.

The Courant’s website also carried an obit written by the Condon family for Legacy.com, according to Mitchell, who writes:

Paid obits, often written by and paid for by family members, have been boosting the sagging revenues of newspapers for a couple of decades. (The Courant charges about $1,200 for an obit the length of the one submitted by the Condon family, with an extra charge for a photo.) In 2019, Axios reported that more than a million paid obits were producing $500 million annually for newspapers, a small but significant chunk of overall advertising and circulation revenues then totaling about $25 billion a year.

It’s outrageous, and it’s not because newspapers are profiting from death. Rather, charging for obits is fundamentally no different from charging for any other type of news, and it corrupts what is supposed to be a journalistic endeavor.

The Courant and Alden are hardly alone in this. But for the paper to rely on another news organization to cover the death of one of its own really drives home just how far we’ve traveled down a very bad road.

Lessons from Billy Penn

Ten years ago, the digital journalism pioneer Jim Brady launched Billy Penn, a mobile-first news outlet covering Philadelphia. A few months later, I was in Philly to interview Brady and Chris Krewson, Billy Penn’s first editor, for my 2018 book “The Return of the Moguls.”

Billy Penn was eventually acquired by WHYY, Philly’s public radio station. Brady is now vice president of journalism for the Knight Foundation, and Krewson is executive editor of LION (Local Independent Online News) Publishers.

Krewson has written an informative and entertaining piece for LION on “10 things I’ve learned about independent publishing since launching Billy Penn in 2014.” Probably the most important of those lessons is that it took longer for Brady and Krewson to make a go of it than they were able to give — the project finally broken even in 2021, but by then WHYY was in charge.

That remains a problem for today’s start-ups, Krewson writes, although he’s hopeful that new philanthropic efforts such as Press Forward will give them the runway they need to build toward sustainability.

The Maine event: Ellen Clegg and I will be talking about our book in Portland on Oct. 15

Photo (cc) 2022 by Jules Verne Times Two

I want to let you know about one of the biggest events that Ellen Clegg and I have had to discuss our book, “What Works in Community News.” We’ll take part in a public conversation on Tuesday, Oct. 15, at 7 p.m. at the Roux Institute in Portland, Maine. The institute is part of Northeastern University. You can register here.

The program is part of the “Newsroom Live” series, sponsored by the Maine Trust for Local News, the nonprofit owner of the Portland Press Herald and a number of other daily and weekly newspapers and digital publications.

The Maine Trust was created several years ago after the media properties were acquired by the National Trust for Local News, a nonprofit that has also purchased papers in suburban Denver and Georgia to prevent them from falling into the hands of corporate chain owners.

We write about the National Trust and include a conversation with its executive director, Elizabeth Hansen Shapiro, in our book. In addition, I wrote about the Press Herald’s pre-Trust ownership struggles in his 2018 book, “The Return of the Moguls.”

We hope to see you on Oct. 15.

Arc was supposed to be a key to The Washington Post’s future. It became a problem instead.

Shailesh Prakash, former chief technologist at The Washington Post. Photo (cc) 2017 by Nordiske Mediedager.

Several months ago, Brian Stelter wrote an article (gift link) for The Atlantic exploring how The Washington Post had lost its way. During the Trump years, the Post thrived under the ownership of Amazon founder Jeff Bezos, adding audience and staff as well as turning a profit. Since then, all three of those metrics have nose-dived. Bezos’ choice to turn things around, publisher Will Lewis, is beset by ethical problems that no one seems to want to deal with.

All those issues are explored in detail by Stelter, but there was one fact that stood out to me: The Post’s content-management system, Arc, which was supposed to be a money-maker, had instead turned out to be a drag on the bottom line. Stelter wrote:

In 2021, the Post’s total profit was about $60 million. In 2022, the paper began to dip into the red. [Then-publisher Fred] Ryan reassured people that the loss was expected because of the investments in the Post’s journalism and continued losses at Arc XP, the in-house content-management system that the Post expanded during Bezos’s and Ryan’s tenure (the software is now licensed to other companies). Arc needed to spend a lot of money to have a chance to make money in the future, the argument went, and according to two sources, it accounted for the majority of the Post’s losses in 2022 and 2023.

If Ryan was right, then there was nothing wrong with the Post that getting Arc under control wouldn’t fix. I was surprised, and I filed that factoid away for future use. Well, the future arrived this week, as the Post announced it was laying off about 25% of Arc’s staff — more than 50 people — in order to stem those losses.

What happened? Stories about the layoffs in The Wall Street Journal (gift link) and Axios don’t really make it clear. But it seems that what at one time had looked like a smart bet on the future went south in a serious way.

CMS’s are universally loathed, but Arc was billed as something different and better — simple and built in a modular manner to made it easier to add features. It’s fast. To this day, the Post’s mobile apps load much more quickly than The New York Times’. The Boston Globe is an Arc customer, and if you use its Arc-based apps (look for a white “B” against a black background), content loads more or less instantly.

When I was reporting on the Post for my 2018 book “The Return of the Moguls,” then-chief technologist Shailesh Prakash touted Arc as a key to the Post’s future success. Internally, the Post’s iteration of Arc featured the infamous “MartyBot” — an image of then-executive editor Marty Baron that popped up on a journalist’s screen as a reminder that a deadline was approaching. One of Arc’s customers was Mark Zusman, the editor and publisher of Willamette Week in Oregon. He told me by email:

They flew a team out here and within three months we were up and running. I was pleasantly surprised with how quickly it happened. Arc creates enormous functionality under the hood. I have a happy news team (talk about unusual) and the Post is rolling out improvements on a regular basis.

Prakash told me that he hoped Arc might help the Post become the hub of a news ecosystem that would benefit both the Post and news organizations that licensed the CMS:

I would love it if the platform we built for the Post was powering a lot of other media organizations. That would definitely break down the silos for content sharing, a lot of the silos for analytics, for personalization. The larger the scale the better you can do in some of those scenarios. But those are still aspirational at this point.

Well, Prakash is long gone, and is now vice president of news at Google. Baron has retired. And Arc has failed to deliver on its promise of becoming a revenue-generator for the Post as well as a way for the paper to establish itself as the center of a network of Arc-using news organizations.

I hope we find out what happened. I know that Arc is expensive — probably too expensive for it to be adopted by more than a handful of news clients. Still Axios reports that the CMS has more than 2,500 customers. Maybe the layoffs will allow for a reset that will lead to future growth. But the story of Arc sounds like one of opportunity that slipped away.

The Star Tribune unveils a Minnesota-wide rebranding and a new opinion mission

The Star Tribune of Minneapolis has been something of a doppelgänger for The Boston Globe as well as a model. Like the Globe, the Strib, as it is known, has emerged as a profitable, growing enterprise under the guidance of a billionaire sports owner.

In Boston, of course, that’s John Henry, who’s also the principal owner of the Red Sox. In Minneapolis, it’s Glen Taylor, the principal owner of the NBA’s Minnesota Timberwolves. Both men have other sports interests as well. I wrote about Henry’s struggles with the Globe in my 2018 book “The Return of the Moguls”; the paper didn’t really take off until sometime after that. My collaborator Ellen Clegg wrote about the Star Tribune in our 2024 book, “What Works in Community News.”

The parallels don’t stop there. The Globe, formerly a New England-wide paper that had contracted to Eastern Massachusetts, has been expanding in recent years, with editions in Rhode Island and New Hampshire and more to come. Executives at the Strib have been working to re-establish the paper as a Minnesota-wide entity.

Now the Strib has taken the next step. In a post for our website, What Works, Ellen writes about the Strib’s rebranding as The Minnesota Star Tribune and the innovative approach being taken by the Strib’s new opinion editor, Phillip Morris. Among other things, Morris is building up an ambitious roster of community writers known as Strib Voices and has abolished political endorsements in favor of a deeper dive into candidates and issues — something Ellen, as a retired editorial-page editor at the Globe, takes a keen interest in.

I’d be surprised if the Globe drops endorsements. Indeed, the paper just unveiled its first endorsement of the 2024 election, backing Mara Dolan in the Democratic primary for Governor’s Council. But at a time when they are increasingly seen as an anachronism, and with even The New York Times ending local and statewide endorsements, I’d also be surprised if it’s not at least being talked about at the Globe.

On at least two occasions, Jack Connors was part of efforts to buy The Boston Globe

Steve Bailey’s profile of Jack Connors in The Boston Globe Magazine of June 3, 2007

In his obituary of Boston businessman and philanthropist Jack Connors, who died Tuesday at 82, Boston Globe reporter Bryan Marquard reminds us that Connors was part of several failed attempts to buy the Globe from the New York Times Co., which finally sold it to financier and Red Sox principal owner John Henry in 2013. Marquard’s obit, by the way, is remarkable, and includes quotes from an interview Connors gave just last week as he was dying of cancer.

The first time Connors’ name came up in connection with an attempt to purchase the Globe was in the fall of 2006, when he partnered with retired General Electric chief executive Jack Welch and concession magnate Joseph O’Donnell. But with Times Co. chief executive Janet Robinson all but coming right out and saying the Globe was not for sale, talk of a Welch-led sale faded away. O’Donnell died earlier this year, and Welch — who died in 2020 — does not enjoy the sterling reputation he had back when he was at the height of his power and influence.

Connors’ second run at the Globe came in 2011, when he was part of a group headed by entrepreneur Aaron Kushner, who tried to convince the Times Co. to sell him the paper even though the paper’s executives were adamant that it wasn’t available. Former Globe publisher Ben Taylor and his cousin Steve Taylor, himself a former top Globe official, were involved in the Kushner bid as well. At that time Poynter business analyst Rick Edmonds wrote that with the Globe’s business having stabilized following a crisis in 2009 and the Times Co.’s debt burden eased, “It looks to me like a keeper for the company — unless someone comes forward with cash and is prepared to way overpay.”

Ultimately Kushner was spurned, and then he lost out on a bid to purchase the Portland Press Herald in Maine. In 2012, a Kushner-headed group bought The Orange County Register in Southern California, and he quickly ran it into the ground with a hiring spree that he mistakenly believed would result in a massive influx of new readers and advertising revenues. (I wrote about Kushner’s misadventures in Boston, Portland and Orange County for my 2018 book “The Return of the Moguls.”) Today the Register is a shell of its former self, having been acquired out of bankruptcy by Alden Global Capital’s MediaNews Group.

Connors’ name also came up in 2013 before the Globe was purchased by Henry.

What kind of a newspaper owner would Jack Connors have been? He was kind and generous, according to all accounts, but he would have been a minority owner with only a limited say in the Globe’s direction. Globe readers should be glad that the paper was never headed by “Neutron Jack” Welch or by Kushner, whose business plan for the Globe — a copy of which I obtained and wrote about in “Moguls” — was utterly unrealistic, depending on the same sort of unaffordable expansion that led to disaster in Southern California.

The praise that is now flowing for Connors is well deserved. He was, by all accounts, a kind and generous man. And I have one suggestion for the Globe. On June 3, 2007, the Sunday magazine published a terrific profile of Connors by then-business columnist Steve Bailey. You have to do a deep dive into the archives in order to find it. Why not republish it online?

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The Washington Post looks to local as a way of reviving its sagging fortunes

I was intrigued to learn that embattled Washington Post publisher Will Lewis is thinking about expanding the Post’s local coverage as he seeks a way to turn around the paper’s declining fortunes. It’s an idea I’ve suggested a couple of times (here and here), so I’m heartened to see that the Post might actually move in that direction.

In Axios D.C., Cuneyt Dil reports that the product would be known as Local Plus and would be aimed at readers who are willing to pay a premium for newsletters and “exclusive experiences,” whatever that’s supposed to mean. If Lewis decides to head down that route, he’d be embracing the Post’s roots, harking back to a time when it had the highest penetration rate in the country and had more in common with large regional papers like The Boston Globe and The Philadelphia Inquirer than with The New York Times.

Of course, Lewis doesn’t have to choose since digital distribution means that the Post can continue with the national and international mission that owner Jeff Bezos set for it a decade ago.

In my 2018 book “The Return of the Moguls,” I tracked the Bezos led-transformation. Under the Graham family, from whom Bezos bought the paper in 2013, the Post was barely profitable and was accomplishing that mainly through cuts. The Grahams’ final play was to double down on local, unveiling the slogan “Of Washington, For Washington.”

Even in the early Bezos years, Post executives understood the value of local. For several years they offered two different digital products — a colorful, low-cost magazine-like app that contained no local news and that was aimed at a national audience, and a more traditional app that cost more and included all of the Post’s journalism, including local and regional coverage.

The Post’s major Bezos-era challenge has come since Donald Trump left the White House and a post-Trump-bump malaise hit multiple news outlets. The New York Times has been a notable exception, zooming to more than 10 million paid subscribers on the strength of its lifestyle offerings, including recipes, consumer advice and games. The Post, meanwhile, slid from 3 million to 2.5 million paid subscribers as of a year ago, and may have slipped more since then.

If the Post is going to start growing again, it has to find areas where it’s not competing head-to-head with the Times. I assume that’s what Lewis’ “third newsroom” comprising social media and lifestyle journalism comes in, although he hasn’t even begun to define what that will look like.

Local news, too, would be a smart move, and charging a premium for it makes a lot of sense.

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Johanna Dunaway tells us about her plans to create a local news database

On the new “What Works” podcast, Ellen Clegg and I talk with Johanna Dunaway, a professor of political science at Syracuse University. She is also research director of the university’s Institute for Democracy, Journalism and Citizenship in Washington D.C.

I got to know Johanna when we were both Joan Shorenstein Fellows at the Harvard Kennedy School in 2016. I wrote part of my book about a new breed of wealthy newspaper owners, “The Return of the Moguls.” Johanna wrote a paper that examined how mobile technology was actually contributing to the digital divide between rich and poor.

Dunaway recently received a $200,000 grant from the Carnegie Fellows Program to further her work on local news. Among other things, she plans on building out an expansive database that lists local news outlets throughout the United States. She also plans to examine whether the nationalizing of news contributes to the toxic quality of public discourse.

I’ve got a Quick Take on what has been a bad year so far for public broadcasting operations, with cuts being imposed from Washington, D.C., to Denver and elsewhere. In Boston, where “What Works” is based, GBH News, the local news arm of the public media powerhouse GBH, has imposed some devastating cuts. But they’ve also brought in new leadership that could lead to a brighter future.

Ellen looks at a new use of print by the all-digital Texas Tribune, the nonprofit news outlet based in Austin.

You can listen to our conversation here and subscribe through your favorite podcast app.

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Post notes: Buzbee’s departure, diversity concerns and a squishy-soft profile

Sally Buzbee. Photo (cc) 2018 by Collision Conf.

I’m reading everything I can find about the still-unfolding story of what’s next at The Washington Post, and I think it makes sense to hold back until the picture comes more clearly into focus. Here, though, are a few bullet points of note:

• It sounds like Sally Buzbee could have stayed as executive editor, at least for a few months, if she’d been willing to accept the reduced role that publisher Will Lewis envisions under his three-newsrooms idea. New York Times reporters Benjamin Mullin and Katie Robertson report that Buzbee told senior editors in advance of her departure, “I would have preferred to stay to help us get through this period, but it just got to the point where it wasn’t possible.”

• Lewis presided over a staff meeting Monday that devolved into a “shit show,” according to Matt Fuller and Tara Golshan of NOTUS. Particularly outspoken was political reporter Ashley Parker, who pointed out, “Now we have four white men running the newsroom.” Lewis responded, “I’ve got to do better.” Well, this was his chance, and now all the top jobs have been filled. NOTUS, by the way, is part of the Allbritton Journalism Institute, begun recently by Robert Allbritton, the former publisher of Politico, part of a family whose members are ancient rivals of the Post going back to the long-gone Washington Star.

• Check out this squishy-soft Post feature on the new top editors, Matt Murray and Robert Winnett. I don’t want to judge the Post on one article, and in fact this story on Buzbee’s departure is straightforward and reasonably tough. But I’m reminded of some of the brutally candid stories the Post produced after Jeff Bezos announced in August 2013 that he was buying the paper. As I wrote in my 2018 book “The Return of the Moguls”:

Indeed, within days of the announcement that he would buy the paper, the Post published an in-depth examination of Bezos and Amazon that could fairly be described as warts and all — he was described as “ruthless” and a “bully” in his dealings with competitors and a boss who was known for launching “tirades” that “humiliated colleagues.” An infamous story was repeated about Amazon stationing an ambulance outside one of its Pennsylvania warehouses during a heat wave rather than installing air conditioning…. Shel Kaphlan, Bezos’s first employee, who left Amazon after his role within the company was marginalized, was quoted as saying, “I saw him just completely destroy people on several occasions.” Kaphlan added that he felt “nauseous” at the prospect of Bezos owning the Post and the possibility that he would convert it “into a corporate libertarian mouthpiece.” If there is an example of newspaper reporters’ sucking up to the new boss, well, this was surely its opposite.

As is his custom, Bezos refused to cooperate with the team of reporters who worked on that story. But the national investigative reporter Kimberly Kindy, who was among those journalists, told me there were no repercussions from Bezos after publication. “I don’t think that we have shied away from covering him. And he certainly has invited us to,” she said.

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