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The Globe portrays GBH News as an operation beset by turmoil and toxicity

Photo (cc) 2019 by Dan Kennedy

Early this morning, The Boston Globe published an in-depth story documenting turmoil at GBH News, the local operation at the public media giant that encompasses television, radio and digital. The article, by Mark Shanahan, largely focuses on what some (but not all) employees describe as a toxic workplace culture and hostility toward “old white men.”

The leaders who come under criticism in Shanahan’s reporting are general manager Pam Johnston and executive editor Lee Hill, both of whom apologized to the staff after an internal investigation found, as Shanahan writes, that “senior managers made inappropriate comments about employees’ race, age, and gender by referring to ‘old white men’ when discussing newsroom diversity.” (Johnston turned down Shanahan’s request for an interview, but Ellen Clegg and I hosted her on our “What Works” podcast back in March 2022.)

The two most outspoken voices in the story belong to Jim Braude, co-host of GBH Radio’s “Boston Public Radio,” and Callie Crossley, host of “Under the Radar with Callie Crossley” and cohost of “The Culture Show,” both of which are radio programs.

“People fear for their jobs,” Braude, who’s white, told the Globe, adding: “People testified about mistreatment. Much of it was confirmed. No one was held responsible. Now people have to report to the same person they testified against and pray their supervisor doesn’t know they did.”

Crossley, who’s Black, has a very different view. “Bias, bullying, and intimidation cannot be tolerated, that’s absolutely correct,” she’s quoted as saying. “But I want to be clear: That. Did. Not. Happen. Here.” She also offers some context, saying, “People assume there’s a higher level of civility at public media stations, but I want to correct that. People may assume that based on ‘Masterpiece Theater,’ but newsrooms in public radio are exactly the same as they are anyplace else.”

There’s much more to the story, including angst over falling ratings, some good news on the digital side, and quotes from GBH’s newish chief executive, Susan Goldberg, that everyone is “moving on.” If you care about GBH and public media in general, I urge you to read it.

Beyond that, I really can’t say much. If you’re reading this, you probably know that I was part of GBH News for many years, mainly as a panelist on “Beat the Press with Emily Rooney” throughout its entire run, from 1998 to 2021, but also as a weekly columnist for the website (a stint I ended in 2022) and an occasional guest on radio. I’m also friends with a number of current and former GBH folks.

Shanahan appears to have done an excellent job of bringing GBH’s internal problems into the open, where they belong (remember, this is public media), and I wish the station well in moving beyond this.

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End of the line for ‘The Take’

Sue O’Connell

No, we really can’t have nice things. Sue O’Connell, the host of “The Take” on New England Cable News, has announced that her show is being taken off the air at the end of this week. Meanwhile, she just won a “Best of Boston” award from Boston magazine for her “stellar guests, tough but noncombative questions, and a real interest in talking about ideas.”

No word on what NECN has in mind, but “The Take,” under various names, has been around pretty much since the founding of the all-news cable channel in the early 1990s. Previous hosts include RD Sahl, Chet Curtis and Jim Braude, now host of “Greater Boston” on WGBH-TV (Channel 2) and co-host of “Boston Public Radio” on WGBH Radio (89.7 FM).

Sue, a former colleague of mine at The Boston Phoenix as well as the current co-publisher of Bay Windows and the South End News, is a great talent. I hope she moves on to something bigger and better.

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Globe editor McGrory addresses printing woes

The WGBH Radio (89.7 FM) program “Boston Public Radio” just aired an interview with Boston Globe editor Brian McGrory that was recorded earlier today. McGrory is a regular Wednesday guest on the show, hosted by Jim Braude and Margery Eagan. At the end of their half-hour conversation, McGrory briefly addressed the Globe’s problems at its Taunton printing facility.

“Look we’ve been on a difficult run over here,” McGrory said, adding that there have been good and bad nights. “It’s proven more difficult than we had anticipated,” he said, and the result was that the paper’s top executives had decided to make some changes in leadership. “Some very, very good high-quality people are no longer here at the Globe,” he said. McGrory was clearly referring to the departure of chief operating officer Sean Keohan and (so I hear) at least one other top executive as well. In addition, the Globe’s chief executive officer, Doug Franklin, left in July, although that was reportedly not related to the printing problems.

“We think we’re making progress,” McGrory said. “We’ve had some very good stretches, a week, two weeks at a time,” followed by “some significant setbacks.” One of those setbacks, he noted, affected this past Sunday’s Globe.

“Amid the progress there are setbacks, and it is really, really frustrating,” he said. “The overall trendlines are showing improvement,” he added, although those improvements need to be “faster and more consistent.”

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Somehow, the Boston Herald keeps on keeping on

Screen Shot 2016-05-30 at 10.24.51 AM

Murdoch to the rescue: December 3, 1982

Chris Sweeney has written a sharp piece for Boston magazine on the state of the Boston Herald, the city’s number-two daily. As is generally the case with stories about the Herald, the overarching theme is: How much longer can the struggling tabloid cling to life?

And yet I wonder if that’s the right question. For a decade starting in the mid-1990s, I covered the Herald‘s ups and downs as the media columnist for the Boston Phoenix. If I had a dime for every person who told me the Herald had six months to live, I’d be a very rich man. Sadly, it was the Phoenix that didn’t survive.

As Sweeney notes, the Herald these days seems more like an extension of its online radio station than a standalone newspaper. Nearly two years ago editor Joe Sciacca gave me a tour of the paper’s new headquarters in South Boston, and I was impressed with what I saw—especially the amount of space devoted to multimedia and to the modern radio facilities.

My WGBH colleague Jim Braude tells Sweeney that not many people may be listening to Boston Herald Radio (OK, Braude’s actual quote is “I don’t think anyone listens”). But Braude also points out that it’s given the Herald a jolt of relevance in terms of high-profile guests like Mayor Marty Walsh, Governor Charlie Baker, and Donald Trump, whose appearances can then be written up and tweeted out.

Unfortunately, none of the top three executives at the Herald would speak with Sweeney, a group that comprises publisher Pat Purcell, Sciacca, and executive editor John Strahinich. It would have been useful to get some insights from them regarding the Herald‘s current business model. Not that I’m faulting Sweeney—I’ve been there. And his description of trying to get Strahinich to talk is pretty amusing.

But even though print circulation has shrunk precipitously and print advertising revenue is presumably scarce, the Herald does have some strengths. Sweeney does not report the size of the staff, but it’s small and therefore affordable. The sports section is very good. The website is slow and frustrating, but the third-party mobile app is excellent—and includes one-click access to Herald Radio. Purcell made a lot of money selling off the old headquarters in the South End; the Herald is now printed by the Boston Globe, which means that its larger competitor has every reason to keep its rival breathing.

So how long can the Herald survive? Keep those dimes rolling in.

Mike Sheehan addresses Globe home-delivery meltdown

My WGBH News colleague Jim Braude interviewed Boston Globe chief executive Michael Sheehan tonight on Greater Boston about the Globe‘s home-delivery meltdown. Among other things, Sheehan says he expects the situation to be largely solved in 30 to 45 days—not four to six months. Watch the whole thing, but below are some highlights provided by WGBH.

• Sheehan responded to speculation that some Globe staffers would be losing their jobs:

BRAUDE: More than one person said to me that when you were hired to do this job, you made clear that you didn’t want to be responsible for things where you didn’t have experience, like distribution. Is that true? Is it true that you had that conversation with John Henry?

SHEEHAN: Yeah, circulation is not part of my—

BRAUDE: So who is responsible for this mess if not you?

SHEEHAN: I am.

BRAUDE: But who is the person who’s in charge who’s responsible for this?

SHEEHAN: We have a team of people in charge of it, but I’m the CEO, and I’m accountable for it.

BRAUDE: Ultimately you’re saying it stops at your desk. But whoever made the decision, is he or she still going to be working at the paper?

SHEEHAN: Yes.

BRAUDE: Nobody’s fired?

SHEEHAN: It was a group decision—

BRAUDE: No discipline for anybody?

SHEEHAN: No.

• Sheehan also commented on the backlash from subscribers:  

BRAUDE: You were a messaging guru in your former life. What’s the message that you’re going to convey to those angry subscribers, now and when you subscribe their service, that reestablishes that bond?

SHEEHAN: We’re sorry. We’re incredibly, deeply sorry that this happened. And we’re going to fix it. We appreciate their business. We appreciate the bond. When you go to someone’s house, and they’re shut in, and they tell you that “this is my lifeline to the world,” and they’re not getting it, we cannot disappoint people like that. And we won’t.

Arrest records and mug shots are not secret under state law

pyleBy Jeffrey J. Pyle

Thanks to The Boston Globe’s Todd Wallack, we learned last week that the supervisor of records, charged with enforcing the Massachusetts public records law, has permitted police departments withhold arrest reports and mug shots from the public in their “discretion.” Unsurprisingly, police departments have exercised that “discretion” to shield the identities of police officers arrested for drunken driving while publicizing the arrests of other Massachusetts residents for the same crime.

Yesterday, Secretary of State William Galvin took to Jim Braude’s “Greater Boston” show on WGBH-TV (Channel 2) to defend the rulings. He pointed out that he had previously ruled that arrest reports to be public, but said he had to back down because another agency, the Department of Criminal Justice Information Systems (DCJIS), told him the records are secret under the “criminal offender record information” (CORI) statute. Former attorney general Martha Coakley shared that view, Galvin said, and the new attorney general, Maura Healey, has tentatively agreed.

But are they correct? Does the law allow the police officers to decide which arrest reports do and do not get released? The answer, thankfully, is no.

First some quick background. The public records law creates a presumption that all government records are public. Only if a specific, listed exemption applies can the government withhold documents, and those exemptions are supposed to be construed narrowly. Galvin relies on the exemption for records “specifically or by necessary implication exempted from disclosure by statute,” here, the CORI law. The CORI law does impose certain limits on the disclosure of “criminal offender record information,” but it limits that term to information “recorded as the result of the initiation of criminal proceedings and any consequent proceedings related thereto.”

The word “initiation” is important. As late as 2010, Galvin’s office held the commonsense view that a “criminal proceeding” is initiated with the filing of a criminal complaint. Arrest reports and mug shots are generated before criminal complaints are filed, so they’re presumptively public. But in 2011, the DCJIS (which administers the state’s CORI database) told Galvin it believed “initiation of criminal proceedings” means “the point when a criminal investigation is sufficiently complete that the investigating officers take actions toward bringing a specific suspect to court.” That necessarily precedes arrest and booking, so all arrest reports and mug shots are covered by CORI. This “interpretation” is now contained in a DCJIS regulation. Another regulation says that police can release CORI information surrounding an investigation if they think it’s appropriate to do so.

In the common parlance, however, “criminal proceedings” occur in court, and they begin with the filing of a criminal charge. We don’t typically think of an arrest without charges as involving a “proceeding.” Galvin seems to agree — his office’s rulings have said only that DCJIS believes “initiation” occurs earlier — but he has thrown up his hands and deferred to this odd “interpretation” of the CORI statute.

The thing is, Galvin isn’t bound by what DCJIS says. The public records law says that the supervisor of records is entitled to determine “whether the record requested is public.” The DCJIS’s regulation adopting this view is irrelevant, too, because as noted above, the public records law only exempts documents “specifically or by necessary implication exempted from disclosure by statute.” The Supreme Judicial Court ruled in 1999 that the “statutory” exemption doesn’t extend to mere regulatory enactments “promulgated under statutory authority,” even “in close cooperation with the Legislature.” Despite this ruling, just Wednesday, Galvin’s office again refused to order state police officer mug shots to Wallack on the ground that “[b]y regulation,” — not statute — they are exempt CORI documents.

Wallack’s reporting has led us to a momentous Sunshine Week in Massachusetts. We’ve seen unusual, coordinated editorials in major Massachusetts newspapers condemning the rulings, a letter published in the Globe, the Boston Herald and GateHouse Media newspapers (including The Patriot Ledger of Quincy and The Herald News of Fall River) signed by members of the Northeastern Journalism School faculty, and extensive coverage on the normally neglected subject of government transparency.

To his credit, Galvin is calling for reforms to the public records law, and Attorney General Healey has vowed to work with his office to strengthen transparency. Reforms are sorely needed, especially to require shifting of attorneys’ fees if a requester successfully sues. But in the meantime, Galvin can and should reconsider his misguided rulings on arrest records.

Jeffrey J. Pyle is a partner at the Boston law firm of Prince Lobel Tye and a trial lawyer specializing in First Amendment and media law.

Jim Braude will succeed Emily Rooney at ‘Greater Boston’

Jim Braude. Photo by Tracy Powell/WGBH.

Jim Braude. Photo by Tracy Powell/WGBH.

Congratulations to Jim Braude, who has been named Emily Rooney’s successor as host of “Greater Boston” on WGBH-TV (Channel 2). Given that Braude already co-hosts “Boston Public Radio” with Margery Eagan on WGBH Radio (89.7 FM), the move makes a great deal of sense.

(Conflict alert: I am a paid panelist on Channel 2’s Friday “Beat the Press” and an unpaid contributor to WGBHNews.org. And yes, Rooney will continue to host “Beat the Press.”)

I covered Braude as far back as the 1980s, when he was head of the liberal Tax Equity Alliance for Massachusetts and I was a reporter for the Daily Times Chronicle of Woburn. He and Barbara Anderson, who ran Citizens for Limited Taxation, often debated in public, even traveling together despite their different ideological viewpoints.

In 1996 I interviewed Braude when he was launching a liberal magazine called Otherwise and I was covering the media for The Boston Phoenix. The idea, he told me at the time, was motivated in part by complaints on the left that they were too often ignored by the mainstream.

“We’ve done so much bitching about media access for so long that my reaction is to just do it,” Braude said. “The environment is as ripe as it could be.”

Otherwise had a decent run, but as is generally the case with startup magazines, it eventually faded away. Braude hasn’t. His program on New England Cable News, “BroadSide,” which he’s leaving, has been a bastion of intelligence for years. His radio show with Eagan — the only listenable program on the late, unlamented WTKK — was so good that it brought both of them to WGBH.

The big question is how “Greater Boston” will change with Braude at the helm. “I love Emily,” he tells The Boston Globe’s Shirley Leung. “We are different people with different styles. Beyond that, stay tuned.”

Ferguson and the importance of citizen media

2848609_300Two of my WGBH colleagues, Callie Crossley and Jim Braude, were welcomed to the honorary board of Cambridge Community Television recently. (Robin Young of WBUR and I were the picks last year.) Congratulations to both Callie and Jim. CCTV is a great example of how volunteer media can make a difference in providing local news and fostering civic engagement.

CCTV executive director Susan Fleischmann asked me to speak for a few minutes, and then published a tweaked-up version of my remarks in Open Studio, the organization’s newsletter. You can read what I had to say here or below:

On the evening of Aug. 13, while I was checking Twitter, I started to see reports coming in that the police in Ferguson, Missouri, were forcibly suppressing nonviolent protests. Five days earlier, on Aug. 9, a teenager named Michael Brown had been killed by a police officer under circumstances that are still unclear.

I turned on CNN, which was running a story on the death of Robin Williams. So I turned back to Twitter.

Several people I was following posted livestreams. I clicked on one called “I Am Michael Brown Live” from KARG Argus Radio, a community radio station. What I saw was incredible. It certainly wasn’t HDTV — the video was dark and green, likely shot with nothing but a smartphone, showing a column of police officers advancing and using flares and rubber bullets to disperse a peaceful crowd.

Later, the cable channels started covering Ferguson live — but they were mainly showing the KARG footage, as it was pretty much the only material they had.

Ferguson showed the power of citizen media. Reports from the scene on Twitter, Instagram and the like kept growing and building until finally the mainstream media were forced to take notice and cover the story.

At a time when the traditional media don’t have the resources to cover stories the way they did 20 years ago, ordinary people armed with smartphones can serve as an early warning signal. A story can begin with citizen media and work its way into the mainstream — and from there into the national consciousness, as was the case in Ferguson.

It was widely reported that two journalists were arrested the night of Aug. 13 — Wesley Lowery of The Washington Post and Ryan Reilly of The Huffington Post. In fact, there was a third — Antonio French, a St. Louis alderman who had been covering the protests on social media from the beginning.

Lowery — who video-recorded the officer who was arresting him — and Reilly were quickly released. It took longer for French. But how much longer still if he hadn’t been an elected official? At at time when everyone can engage in acts of journalism, we need protection not just for professional journalists but for people using the tools they have available to report what is happening around them.

What professional journalists do is incredibly important. The stories they tell, when done well, give us the information we need to govern ourselves in a democracy.

What you as citizen journalists involved in public media such as Cambridge Community TV are doing is every bit as important. Many times you are on the front lines of local stories that are too local for the mainstream to bother with. And you’re the early warning signal for the mainstream.

What happened in Ferguson underscores the value and importance of what you do every day. All of us in professional journalists admire what you’re doing, or at least we should. This evening is to salute you.

Eagan leaves Herald, will write for Globe’s Catholic site

Margery Eagan

Margery Eagan

Longtime Boston Herald columnist Margery Eagan has left the paper and will write for The Boston Globe’s Catholic website when it debuts later this summer. Eagan is a colleague at WGBH, where she cohosts “Boston Public Radio” with Jim Braude.

“I’ll be joining the Catholic site when it begins,” Eagan tells me by email. “And I am thrilled.”

Eagan has been one of the Herald’s signature columnists for quite a few years; here is her most recent effort. This is a big loss for the local tabloid — a day after the paper announced it had hired Kimberly Atkins to be its first full-time Washington reporter in a decade.

“Boston Public Radio” to add a third hour this September

Screen Shot 2014-06-09 at 9.07.18 AMWGBH Radio (89.7 FM) is adding a third hour of “Boston Public Radio” with Jim Braude and Margery Eagan this September, when it will be on the air weekdays from 11 a.m. to 2 p.m.

In addition, the program — and WGBH in general — will partner with The GroundTruth Project, a nonprofit venture recently begun by the Boston-based international news site GlobalPost and its co-founder and editor-at-large, Charles Sennott.

You can find the full announcement here — and my standard disclosure here.

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