Josh Stearns of Free Press and Catherine Cloutier of Boston.com
Last Saturday I had the privilege of moderating a panel on “Covering Chaos,” a look at how nontraditional journalism and social media responded to the Boston Marathon bombings and the aftermath.
Panelists were three people who covered the events as they were unfolding, Andrew Ba Tran of Boston.com and Northeastern University students Taylor Dobbs and Brian D’Amico; Boston.com producer Catherine Cloutier; and Josh Stearns of Free Press, an expert on social media and verification.
It was a terrific event. Everyone, including me, learned a lot about best practices in reporting from the scene, in aggregation and curation, and in verifying the accuracy of on-the-ground reports in real time.
Cambridge Community Television, which organized the event, has posted a Storify by Cambridge media activist Saul Tannenbaum on our panel and the three that preceded it, which dealt with alternative online media in Cambridge, legal issues and new forms of digital storytelling.
In addition, Stearns, the hardest-working man in media reform, has published his keynote address as well as a blog post on misinformation and verification following the marathon bombings.
Photo (cc) by Christian Herold and published under a Creative Commons license. Some rights reserved.
The Cohasset selectmen have backed away from their plan to subpoena The Patriot Ledger of Quincy and its sister paper The Cohasset Mariner in an attempt to find out whether town employees have been posting offensive anonymous comments to the two papers’ websites, according to a report by Patrick Ronan.
The papers are part of the GateHouse Media chain.
Still at issue is a former selectman who’s pursuing a libel action against two anonymous commenters, and who subpoenaed the Mariner in an attempt to find out who they are. According to an article published on the Ledger and Mariner websites, the papers turned over the information as requested.
According to Ronan’s story, town officials have decided to wait and see if the libel suit reveals that any of the comments in question were posted from town computers.
Something very strange is going on in Cohasset, according to The Patriot Ledger of Quincy and an affiliated weekly, The Cohasset Mariner.
The Cohasset selectmen, according to reports in both papers, are engaged in a snipe hunt to ferret out the identities of anonymous commenters to the Ledger and Mariner websites. The papers are owned by GateHouse Media, a national chain that owns about 100 newspapers in Eastern Massachusetts and publishes websites under the name Wicked Local.
Town officials have gone so far as to consider a subpoena to the two papers to force them to turn over the IP (Internet Protocol) addresses of some particularly unhinged commenters to see if they are using government-owned computers at town hall. (Each computer on the Internet has a unique IP address.) Such activities, the selectmen say, would violate town policy.
Last Thursday, the selectmen canceled a meeting when their lawyer was unable to produce a draft subpoena for their consideration. But, in a parallel action, the Mariner has reportedly received a subpoena from a former selectman who has filed a libel suit against two anonymous commenters. In a sidebar to a Ledger story that also appears on the Mariner site, there is this:
GateHouse Media has complied with the subpoenas to the Cohasset Mariner and released the IP address and emails related to those screen names in accordance with its privacy policy.
There’s a lot going on here, but let me offer a few observations.
• The selectmen are way out of line in even thinking they can demand that the newspapers turn over identifying information so that they can punish their own employees. I hope GateHouse officials will stand firm if they receive a subpoena demanding such information.
• The libel suit is an entirely different matter. Under federal law, website operators are not liable for content posted by third parties such as anonymous commenters, according to the Digital Media Law Project. But the commenters themselves are not immune from libel suits or other actions, and website operators may be compelled to help those bringing suit find out who they are. It doesn’t sound like GateHouse did anything out of line in turning over IP and email addresses, though I would certainly like to know more.
• The First Amendment is one thing; best practices are another. Though GateHouse has every right to let anonymous commenters vent in public, such behavior has an effect on the newspapers’ brand and reputation. GateHouse should put an end to anonymous comments (as Media Nation did several years ago) — or, at the very least, screen all comments for taste, offensiveness and libelous content before allowing them to be posted.
Finally, though GateHouse reporter Erin Dale seems to be doing a good job of covering her employer’s own story, this cries out for some outside scrutiny. I’d love to see The Boston Globe dig into this.
Among the odder aspects of Howard Kurtz’s very bad week (as reported by Michael Calderone of the Huffington Post) is the revelation that Daily Download, the thoroughly mediocre (at best) website with which Kurtz is more or less associated, received a $230,000 grant from the Knight Foundation, which funds innovative journalism projects. Here’s a Knight press release from March 2012.
Now, it’s certainly true that not all of Knight’s investments are going to work out, and that some of them will prove embarrassing. But it’s notable that Tom Stites, founder of the Banyan Project, a well-publicized effort to create a replicable new business model for community journalism based on co-op ownership, reports that Banyan’s Knight News Challenge applications have been turned down twice. (Banyan’s pilot site, Haverhill Matters, is due to be unveiled later this year.)
In February, Knight apologized for paying a $20,000 speaking fee to Jonah Lehrer, a so-called journalist who was hoping to revive his once-celebrated career after he’d been exposed as a plagiarist and a fabricator.
Knight does a lot of great work, so I hope Knight officials will step forward and explain their decision to fund Daily Download.
As for Kurtz, he enjoyed a long and impressive career before running into some serious bouts of carelessness during the past few years. I hope he’s able to bounce back. Earlier this evening he tweeted: “I just want to thank those who have posted or sent kind words and supportive comments in recent days. It means a lot when times are tough.”
Photo (cc) by David Shankbone and published under a Creative Commons license. Some rights reserved.
It was as incongruous a situation as I could imagine. Friday, April 19, was one of the most gripping news days we have ever experienced in Massachusetts. Dzhokhar Tsarnaev, the younger of the suspected marathon bombers, was in hiding. Boston and several other cities were under voluntary lockdown. And that morning I was driving north, toward Haverhill, on my way to a meeting where earnest community activists were making plans to revive local journalism.
While all hell was breaking loose elsewhere, the Haverhill Matters Organizing Committee met in a sunny conference room at Haverhill Community Television. The committee’s goal is to launch a cooperatively owned news site to be called Haverhill Matters sometime this year.
It’s been a long time coming. Tom Stites, a veteran journalist who’s worked at the New York Times and the Chicago Tribune, came up with the idea of local news co-ops a few years ago. He founded the Banyan Project to serve as an umbrella; Haverhill Matters will be the pilot. I wrote about his plans for the Nieman Journalism Lab last year, as well as in the epilogue to my forthcoming book about online community journalism, “The Wired City.” The launch date for Haverhill Matters has slipped a few times, but at this point it looks like 2013 will be the year.
The hour-long meeting was taken up with fairly mundane planning issues, but I could see that the site is moving toward reality. Currently the committee is at the first of a four-stage process, outlined in considerable detail on the Banyan website. The organizers envision everything from crowdsourced reporting projects to quotidian coverage of local news. A board of directors will hire two full-time employees: an executive director and an editor. The site will also make ample use of freelancers, neighborhood bloggers, and college and high school interns.
After some back-and-forth about liability issues, the committee members agreed to sign on with the Cooperative Development Institute to handle Haverhill Matters’ finances. There were charts about finances and timetables, and about how the yet-to-be-hired editor should spend the 520 hours he or she will be working each quarter.
“We’re really at a go/no-go moment, and I think we’ve decided to go,” said Tim Coco, president and general manager of WHAV, an online radio station based in Haverhill.
“Well, we want to,” replied local activist Mike LaBonte, co-chair of the organizing committee.
Coco professed some skepticism about what he was hearing but supported the idea of moving ahead. “It’s not feasible,” he said, “but that’s never stopped me before.”
The Banyan Project is aimed at serving what Stites calls “news deserts” — less-than-affluent communities that tend to be shunned by high-end advertisers and, thus, by the news organizations that rely on those advertisers. Haverhill, a city of 61,000 on the Merrimack River at the New Hampshire line, meets that definition. The Massachusetts Institute for a New Commonwealth, or MassINC, lists Haverhill as one of 11 “Gateway Cities” — former manufacturing centers that are struggling with a lack of resources and economic investment.
Yet in other respects, Haverhill is an unlikely news desert. Though the days when two daily newspapers battled it out are long gone, the Eagle-Tribune, based in nearby North Andover, continues to publish a daily Haverhill edition. The Eagle-Tribune also publishes a weekly paper, the Haverhill Gazette, that offers local staples such as school news, feel-good features and announcements. Add in Haverhill Community Television, with its robust lineup of local programming, and WHAV, and it would appear that more than a few flowers are sprouting in this particular desert.
The real target, then, is the unaccountability of local journalism controlled by out-of-state corporations. For years now, the Eagle-Tribune’s owner, Community Newspaper Holdings Inc. (CNHI) of Montgomery, Ala., has been decimating its properties. Neither the Eagle-Tribune nor the Gazette has an office in Haverhill anymore. Thus Haverhill Matters represents an attempt by local residents to tell their own story.
In reporting “The Wired City,” I learned that there are problems with both the for-profit and nonprofit models of independent online local journalism. The owners of the for-profits — including sites like The Batavian, CT News Junkie, and Baristanet — have to spend so much time selling advertising that it limits the amount of journalism they can afford to do.
Nonprofits such as the New Haven Independent, the main focus of my book, are more robust. But not every community is willing to support such a venture, and the Internet Revenue Service has made it increasingly difficult for such sites to attain nonprofit 501(c)(3) status. Moreover, nonprofits are prohibited from endorsing political candidates, traditionally an important activity for local news organizations.
A cooperatively owned news site — analogies include credit unions and food co-ops — would occupy a space somewhere between the two models, and would not be banned from publishing endorsements. Tom Stites is currently soliciting contributions for Haverhill Matters’ launch. Once the site is up and running, he hopes to attract 1,500 members at $36 a year, bringing in $54,000, as well as advertising and grant money. A chart Mike LaBonte displayed showed an initial $45,000 expenditure, with the site reaching break-even in two and a half years.
Unlike one-off projects such as the New Haven Independent or The Batavian, the intention behind Haverhill Matters is that it be replicable. Stites hopes the Banyan Project will be able to offer a “co-op in a box” to communities looking to start their own cooperatively owned news sites. But first he has to prove the model can work. Which is why Haverhill Matters matters.
Photo (cc) 2013 by Dan Kennedy. Some rights reserved.
This Saturday, May 4, I’ll be moderating a panel at the main branch of the Cambridge Public Library on how nontraditional journalism and citizen media responded to the Boston Marathon bombings. Titled “Covering Chaos,” the panel will be held from 1:30 to 2:30 p.m. and will include:
Taylor Dobbs, a journalism student at Northeastern University whose coverage at the finish line and again in Watertown was featured on the website Medium. Dobbs wrote about what he learned in a recent guest post for Media Nation.
Catherine Cloutier, a producer for Boston.com, the Boston Globe’s free website, which was a crucial source of information in the aftermath of the bombings. Cloutier was among those posting to the site’s live blog.
The panel will close an event being sponsored by Cambridge Community Television and other organizations called “Filling the News Gap in Cambridge and Beyond: Citizen Journalism and Grassroots Media.” It begins at 9 a.m. and looks like it should be well worth your time. More information here.
Print circulation at the Boston Globe and the Boston Herald continues to slide, according to the latest data from the Alliance for Audited Media (formerly the Audit Bureau of Circulations).
But the Globe’s success in selling digital subscriptions has led to a healthy 8.9 percent increase in its Monday-through-Friday paid circulation and a 4.6 percent increase on Sundays. The Herald’s paid circulation, by contrast, is down 11.6 percent on weekdays and 10.8 percent on Sundays.
The numbers are based on a comparison between the six-month periods ending on March 30, 2013, and March 30, 2012. Here are the topline figures:
Boston Globe: Weekdays, 245,572, up from 225,482. Sundays, 382,452, up from 365,512.
Boston Herald: Weekdays, 95,929, down from 108,548. Sundays, 73,043, down from 81,925.
The underlying totals tell an interesting story. The Globe’s weekday print circulation dropped from 195,947 to 172,048 (down 12.2 percent), and its Sunday print edition fell from 343,194 to 309,771 (down 9.7 percent). But the number of readers who use the Globe’s paid website, BostonGlobe.com, rose from 19,313 to 60,134 on weekdays and from 19,599 to 60,301 on Sundays.
(Note: Despite the seeming precision of these figures, there may be some minor discrepancies. The 2012 totals in the just-released “Newspaper Snapshot” do not perfectly match the audit reports posted elsewhere on the AAM site.)
As I’ve explained before, the actual number of digital subscribers is about half that reported by the AAM, since its totals include print subscribers who also make regular use of BostonGlobe.com, which home-delivery customers can access for free.
The Globe totals also include readers who access the ePaper — that is, the digital replica edition, which looks exactly like the print edition. A year ago, the ePaper was just barely getting off the ground. Now it accounts for 13,390 paid weekday subscriptions and another 12,380 on Sundays.
The challenge for the Herald is that, as readers lose the print habit, the paper is not offering a compelling paid digital alternative. The Herald has free smartphone and tablet apps, and, like the Globe, it posts a paid replica edition (the Electronic Edition), which is how we do most of our Herald-reading at Media Nation.
But replica editions just aren’t that compelling. Currently the Herald’s e-edition attracts 9,810 paying customers on weekdays and 1,216 on Sundays.
BostonHerald.com remains free. In the past, publisher Pat Purcell has dropped hints that that could change. Certainly it would surprise no one if that change came sooner rather than later.
Boosting digital subscriptions. The Globe’s free website, Boston.com, began running brief summaries of Globe stories today in an attempt to boost digital subscriptions.
The move had been expected for some time, as editor Brian McGrory talked about it in an interview with Andrew Beaujon of Poynter.org in February. But the timing could prove to be interesting, since it follows the Globe’s widely praised coverage of the Boston Marathon bombings.
The paper lowered the paywall during the worst of it, which, as Seth Fiegerman reported for Mashable, resulted in an enormous increase in Web traffic. It bears watching to see how many of those readers can now be converted into paying customers.
A malicious computer virus known as “Darkleech,” which has hit an estimated 20,000 websites recently, created a big problem last week for The Batavian, an online-only news site that covers Genesee County in western New York. Some visitors — especially those using Internet Explorer on a Windows computer (gee, what a surprise) — ended up with the virus themselves.
Publisher Howard Owens was forced to remove all advertising from the site until the weekend, when he switched over to a new, improved ad server. Owens wrote on Saturday:
This virus crisis was very stressful and I want to thank all of the readers and local business owners who were so patient and understanding over the past week. We didn’t get a single angry phone call or e-mail; nobody accosted me in the street. Everywhere I went people were more curious than upset with the situation.
U.S. Senate candidate Dan Winslow calls himself “the Dan with a plan.” I am the Dan without a plan. But I do follow Winslow on Twitter. So when I saw that he was heading for Danvers Square, I walked the block and a half from my house to see if we could connect.
Winslow, one of three Republicans running in the primary on Tuesday, was greeting voters and meeting supporters at New Brothers. We’ve conversed so much on Twitter that it was hard to remember that this was actually our first meeting.
Winslow is as ebullient in person as he is on social media, touting his endorsement by the Springfield Republican as representing a “clean sweep” of Massachusetts newspapers. (Most notably, Winslow has been endorsed by both the Boston Globe and the Boston Herald.)
Still, the polls suggest that Winslow — a state representative, former judge and a top adviser to Mitt Romney when he was governor — is running third, behind former U.S. attorney Michael Sullivan and venture capitalist Gabriel Gomez. The winner will square off against one of two Democratic congressmen, Ed Markey or Stephen Lynch, in a special election to be held in June.
Winslow’s hopes would appear to rest on low turnout (likely to be especially low given how little attention the campaign has received following the Boston Marathon bombing) and his get-out-the-vote effort. His profile as a fiscally conservative, socially moderate Republican is one that has traditionally appealed to independent voters in Massachusetts. But he’s not well known, and there are only a few days to go.
Eric Moskowitz’s Boston Globe interview with the Tsarnaev brothers’ carjacking victim is just astonishing — detailed, full of suspense (even though we know the outcome) and tautly written. And the Globe’s Kevin Cullen continues to show why he has emerged as the voice of the city following the Boston Marathon bombings.
A malicious computer virus known as “Darkleech,” which has hit 
