David Carr: These are the good old days

b_kirtzBy Bill Kirtz

What “good old days”?

None that David Carr wants to remember. He says new technology’s ability for instant research, compelling graphics and dramatic video give writers more tools than ever to attract readers.

Carr, The New York Times media writer featured at last weekend’s narrative journalism conference, said research shows people want “big, glorious stories” that display well on the “endless scroll” of ad-free devices like iPhones.

He told some 400 news staffers, authors and freelancers at Boston University College of Communication’s annual conference of his delight in “absence of friction” in getting a story from idea to audience. An example: his instant and editor-free reaction to Philip Seymour Hoffman’s death.

Carr does see a downside of new information technology: writers can stay at their desks and not get out to do shoe-leather reporting.

Carr and another featured speaker, Jacqui Banaszynski, agreed that journalists need compassion. Carr said: “Don’t hide behind your notebook. Don’t hide behind some robot notion of what a journalist is.” Banaszynski said: “Don’t be afraid to care.”

Banaszynski, a University of Missouri journalism professor who won a Pulitzer Prize for her St. Paul Pioneer Press series on AIDS in the heartland, said a writer’s first task is “to make the reader see someone else’s world — not yours.”

New York Times columnist Dan Barry joined many speakers in advising writers how to “seduce” readers into keeping on with a story.

One of his tricks is suspense: stopping the action at a moment of high tension, which he did while telling about a baby in a burning building.

He said only about 10 percent of the massive amount of information he gathers makes it into print but that all that material gives him a “sense of authority” when he writes.

David Finkel delights in “being in a place that mattered,” which he was during the 2007 “surge strategy” in Iraq. The Washington Post national enterprise editor and Pulitzer Prize winner said he started thinking of what became “The Good Soldiers,” his account of an infantry unit’s 15-month deployment, not as a story but a question: What happens to young men in war?

He gained troops’ trust, he said, because “I didn’t pop in and out, I stayed and stayed. I wasn’t in their way.”

Such immersion journalism raises many ethical questions, he noted. For a theoretical example, he cited his obligation to the truth if a soldier who saved his life later kills a civilian.

He repeated a dilemma he has discussed at length, over whether to include a gruesome detail about a dying soldier. Would it offend the soldier’s parents?

Mark Kramer, conference organizer and Boston University journalism department writer-in-residence, reiterated his tips: short sentences, active verbs, few adjectives, find the fulcrum character or moment, find the “doer”: Who’s doing what to whom?

Suketu Mehta, author of the much-lauded “Maximum City: Bombay Lost and Foundand a New York University journalism professor, echoed Kramer’s point about brevity, saying he trimmed his Indian prose flourishes by studying Hemingway.

As have many nonfiction experts, he urged journalists to read poetry. “Nobody,” he said, “knows about economy as much as poets.”

Bill Kirtz is an associate professor of journalism at Northeastern University.

A New Haven-centric view of Digital First’s latest woes

The Register in June 2013, shortly after a redesign.
The Register in June 2013, shortly after a redesign.

This article was published earlier at The Huffington Post.

The end may be near for one of the most widely watched experiments in local journalism.

Early today, Ken Doctor reported at the Nieman Journalism Lab that Digital First Media was pulling the plug on Project Thunderdome, an initiative to provide national and international content to the company’s 75 daily newspapers and other publications and websites. Soon, Doctor added, Digital First’s papers are likely to be sold.

Judging from the reaction on Twitter, the news came as a shock, with many offering their condolences and best wishes to the top-notch digital news innovators who are leaving — including Jim Brady, Robyn Tomlin and Steve Buttry. But for someone who has been watching the Digital First story play out in New Haven for the past five years, what happened today was more a disappointment than a surprise.

I first visited the New Haven Register, a regional daily, in 2009. I was interviewing people for what would become “The Wired City,” a book centered on the New Haven Independent, a nonprofit online-only news site that represents an alternative to the broken advertising-based model that has traditionally supported local journalism. The Register’s corporate chain owner, the Journal Register Co., was in bankruptcy. The paper itself seemed listless and without direction.

Two years later, everything had changed. Journal Register had emerged from bankruptcy and hired a colorful, hard-driving chief executive, John Paton, whose oft-stated philosophy for turning around the newspaper business — “digital first” — became the name of his blog and, eventually, of his expanded empire, formed by the union of Journal Register and MediaNews, the latter best known for its ownership of the Denver Post.

Just before Labor Day in 2011, Matt DeRienzo — then a 35-year-old rising star who had just been put in charge of all of Journal Register’s Connecticut publications, including the New Haven Register — sat down with me and outlined his plans. His predecessor had refused my requests for an interview; DeRienzo, by contrast, had tracked me down because he’d heard I was writing a book. It seemed that a new era of openness and progress had begun.

The openness was for real. The progress, though, proved elusive. For a while, John Paton was the most celebrated newspaper executive in the country, the subject of flattering profiles in the The New York Times, the Columbia Journalism Review and elsewhere. Media reporters were charmed by his blunt profanity, as when he described a presentation he gave to Journal Register managerial employees. “They were like, ‘Who’s the fat guy in the front telling us that we’re broken? Who the fuck is he?'” Paton told the CJR.

In 2012, though, Journal Register declared bankruptcy again — a necessary step, Paton said, as it was the only way he could get costs such as long-term building leases and pension obligations under control. After Journal Register emerged from bankruptcy in 2013, Paton’s moment in the national spotlight seemed to have passed, as media observers turned their attention to a new breed of media moguls like Amazon.com founder Jeff Bezos (who bought The Washington Post), Red Sox principal owner John Henry (who bought The Boston Globe), greeting-card executive Aaron Kushner (who acquired the Orange County Register) and eBay founder Pierre Omidyar (who launched a new venture called First Look Media).

Although Digital First’s deepening woes may have escaped national attention, there were signs in New Haven that not all was well. Some positive steps were taken. The print edition was redesigned. The Register website was the beneficiary of a chain-wide refurbishing. Nasty, racist online comments were brought under control, and the newsroom embraced social media. But larger improvements were harder to accomplish.

Among the goals Matt DeRienzo had talked about was moving the paper out of its headquarters, a hulking former shirt factory near Interstate 95, and opening a smaller office in the downtown. In 2012, the Register shut down its printing presses and outsourced the work to the Hartford Courant. The second part of that process never came, though. Just last week, the New Haven Independent reported that the Register had backed away from moving to a former downtown mall facing New Haven Green. Two months earlier, according to the Independent, the Register and Digital First’s other Connecticut publications laid off 10 people.

Neither development should be described as a death knell. The downtown move is reportedly still in the works. And the 10 layoffs were at least partly offset by the creation of six new digitally focused positions. But rather than boldly moving forward, the paper appears to be spinning its wheels. And now — or soon — it may be for sale.

One of the biggest problems Digital First faces is its corporate structure. Can for-profit local journalism truly be reinvented by a national chain whose majority owner — Alden Global Capital — is a hedge fund? People who invest in hedge funds are not generally known for their deep and abiding affection for the idea that quality journalism is essential to democratic self-goverance. Rather, they want their money back — and then some. Preferably as quickly as possible.

No matter how smart, hard-working and well-intentioned John Paton, Jim Brady, Matt DeRienzo et al. may be, the Digital First experiment was probably destined to end this way, as chain ownership generally does. I wish for a good outcome, especially in New Haven. Maybe some civic-minded business leaders will buy the paper and keep DeRienzo as editor. And maybe we’ll all come to understand that the best way to reinvent local journalism is at the local level, by people who are rooted in and care about their community.

Globe columnist Scott Kirsner’s entangling alliances

Craig Douglas of the Boston Business Journal weighs in with an excellent article today on Boston Globe business columnist Scott Kirsner, a freelancer whose interest in a company that organizes events poses some dicey questions about conflicts of interest.

Whether you think Kirsner’s online disclosure is adequate or not, it should be noted that there’s no disclosure at all in the Globe’s print-edition version of his column.

The era of the personal brand in media means that we can’t expect journalists to have the sort of pristine noninvolvement that we demanded in the past. What we should insist on is transparency. As Douglas shows, the Globe is falling short of that standard. I’m a little surprised that Kirsner himself doesn’t insist on it.

Thursday update: Lots of reaction to Douglas’ piece in the online comments — including one from Kirsner himself. Among other things, commenters argue that the BBJ, like Kirsner, straddles the journalism and business worlds. To which I say: Fine. That’s the way things work in 2014. Just disclose it.

More reasons for Jerry Remy to disappear

Having trashed my WGBH colleague Margery Eagan for daring to write about his family, will Jerry Remy now go after Massachusetts House Speaker Robert DeLeo? Take the year off, Jerry. The Red Sox are entertainment — fun and games. At this point, you’re pretty much the opposite of that.

And here’s an excellent commentary by Marjorie Arons-Barron on “the ick factor” Remy now brings to Red Sox broadcasts.

On the road again

"The Wired City," spotted in the gift shop of the Newseum in Washington and tweeted by Kevin Koczwara (http://bit.ly/1iUAYhS).
“The Wired City,” spotted in the gift shop of the Newseum in Washington and tweeted by Kevin Koczwara (http://bit.ly/1iUAYhS).

The Wired City World Tour heats up again with two stops this coming week.

Next Saturday, April 5, I’ll be speaking at the New York Press Association‘s spring convention in Saratoga Springs. It’s not strictly a book event, but I’ll be talking about the future of local news and other themes related to “The Wired City.”

The following day I’ll be at the Morse Institute Library in Natick for a book event sponsored by the Natick Historical Society. It starts at 2:30 p.m. and is open to the public. I’ll have copies of “The Wired City” and “Little People.” If you’re in the area, I hope you’ll consider dropping by.

Boston Globe, Boston.com moving farther apart

There’s a bit of non-baseball news at the end of Boston Globe baseball reporter Peter Abraham’s latest:

Finally, a programming note. All our written content will be exclusively in the Globe and on BostonGlobe.com from now on. That includes Nick Cafardo, Dan Shaughnessy, Chris Gasper, Julian Benbow and me. The Extra Bases blog on Boston.com will not have contributions from Globe baseball reporters.

The move is in accord with an announcement recently made by Globe editor Brian McGrory, so it’s not really a surprise — more of a confirmation. With the Globe’s online paywall a lot leakier than it used to be, there’s really no need for cross-platform sharing anymore.

Boston’s fallen firefighters: How you can help

Boston_Fire_Department_patch

Friday update: An official fund to help the Walsh and Kennedy families has now been set up.

I asked Twitter how people can help the families of Boston firefighters Lt. Ed Walsh and Michael Kennedy, who were killed in the nine-alarm blaze that struck Beacon Street on Wednesday. Here are some good suggestions:

https://twitter.com/andy_sellars/status/449249498800594944

https://twitter.com/GarrettQuinn/status/449249848051912704

Designing for human-centered journalism

Last night I attended a terrific panel discussion at the GlobeLab sponsored by the Boston chapter of the Online News Association and Hacks/Hackers Boston.

Titled “Human-Centered Journalism: Designing for Engagement,” the discussion focused on the idea that the right design for a news project can bring the community into the conversation.

There was, for instance, quite a bit of talk about The Boston Globe’s “68 Blocks” series, which included multimedia elements such as Instagrams and self-shot videos by teenagers in Bowdoin-Geneva, a poor, mostly African-American neighborhood that was the subject of the series.

Despite those interactive touches, “68 Blocks” was controversial within some elements of the community. I can’t speak for them, but the general complaint seemed to be that they resented outsiders coming in and observing them as though they were exotic specimens.

One of the panelists, Kenneth Bailey of the Design Studio for Social Innovation, put his finger on a possible problem when he said that too many journalists see themselves as “literary types” rather than fostering relationships with the communities they cover.

Another, Alvin Chang, a data journalist who was involved in “68 Blocks,” said, “The people we are covering are not necessarily the people who read the Globe.”

The third panelist was Laura Amico, co-founder of Homicide Watch and a colleague of mine at Northeastern. The moderator was Adrienne Debigare, the “new media catalyst” at the GlobeLab.

Tiffany Campbell of WBUR put together a Storify that does a good job of summarizing the discussion. Please have a look.

Kevin Convey to chair Quinnipiac’s journalism program

Kevin Convey
Kevin Convey

Good news for journalism students at Quinnipiac University: Kevin Convey, former editor of the Boston Herald and the New York Daily News, has been named chair of the university’s well-regarded journalism department.

Convey got his master’s degree at City University of New York after he lost his job at the Daily News. Last year Capital New York published a feature on Convey’s journey from editor to student. (Note: I covered Convey during his Herald days as The Boston Phoenix’s media columnist.)

At Quinnipiac, Convey will have ready access to two of the more interesting experiments in finding a sustainable model for local journalism: the nonprofit online-only New Haven Independent and the for-profit regional newspaper, the New Haven Register, part of the struggling but innovative Digital First Media chain.

Congratulations and best wishes to Kevin.