Gannett’s Mass. weeklies to replace much of their local news with regional coverage

A slidedeck explaining the new regional beats for Gannett’s local reporters. Click here or on image to view the deck in its entirety.

Gannett is poised to take a major step back from its coverage of Massachusetts communities as it prepares to replace local news in its weekly papers with regional stories about topics such as public safety, education, racial justice and the environment.

This post is based on communications I had with several sources who insisted on anonymity as well as internal documents that were provided to me. There are a number of details I don’t know. For instance: Is this part of a nationwide initiative? Will the dailies be affected? Will there be any coverage of such important matters as city council, select board and school committee meetings? How will local elections be handled?

Also, I hear that several — perhaps three — Massachusetts weeklies will not be affected by the move, including the Cambridge Chronicle. I don’t know which of the other papers will be left more or less alone.

Emails to Gannett corporate headquarters in McLean, Virginia, and to Gannett New England went unanswered. The company is the largest newspaper chain in the U.S., with more than 100 dailies and around 1,000 other media properties.

The Massachusetts papers are known collectively as Wicked Local. The changes will take effect within the next week or two. According to a message to employees from Len LaCara, content strategy analyst at Gannett’s USA Today Network, the change is being made in an attempt to bolster paid digital circulation and offset shrinking print readership. According to a screen shot of his message that was sent to me, he wrote:

There is ample evidence that people will not subscribe to read a lot of the content currently being produced for the newspapers. We see this in the low subscription numbers and the lack of traffic to the stories. But we have seen in community after community that the topics Lisa outlines for you are valued by your potential audience. [This is a reference to Lisa Strattan, vice president of news for Gannett New England.] They can and do generate loyal digital readers who will return to your site and renew their subscriptions.

Well, I want to know what’s going on at City Hall, and if my local Gannett weekly isn’t going to tell me, I’m stuck. In our community we have a Gannett weekly with a capable full-time reporter, who is apparently going to be reassigned to cover regional news. Other than that, we have Patch, Facebook and Nextdoor. Big opportunity for Patch, but I can’t imagine they’re going to staff up.

I’m told that Gannett journalists have been asked to apply for new regional jobs covering their preferred beats. Click on the slidedeck above for more details. Although Gannett has closed a number of weekly papers over the past year and has gone through round after round of job cuts, I hear that no one is losing their jobs as a result of this reorganization.

As for the appeal of regional news — isn’t that why we have The Boston Globe, public radio and television, and TV newscasts? I want local news from my local paper. I understand that circulation at Gannett’s weeklies is shrinking, but I think it’s more likely because there isn’t enough local news rather than too much. This does not strike me as a smart move, to say the least.

Update: I’m hearing that a few of the weekly reporters will be assigned to Gannett’s dailies rather than to one of the new regional beats.

Digital circulation is growing, but it needs to be more and faster

Photo (cc) 2005 by rnv123

Will digital subscriptions save the newspaper business? They had better. With advertising in a death spiral, publishers have to hope that readers will pick up the slack. Progress has been slow, but it may finally be picking up.

Marc Tracy reports in The New York Times that several newspaper chains, including Lee Enterprises and Gannett, have experienced significant increases in paid digital circulation. The problem is that these increases are spread over many papers, and the situation at any one of them remains dicey.

For instance, Gannett is up 46% over the past year, to 1.5 million paid digital subscriptions — yet it owns about 250 daily papers, including USA Today. Those numbers need to be exponentially greater if Gannett is going to re-establish itself as a lucrative business and actually start adding rather than cutting journalistic resources.

“There’s a big misperception out there that there’s a big hole in local journalism, and I think that narrative’s been created by people who aren’t sitting in local markets,” Gannett chief executive Mike Reed told Tracy. As a longtime reader of Gannett’s (previously GateHouse Media’s) community weeklies, all I’ve got to say is: You’ve got to be kidding.

In order for paid digital to work, you also have to charge enough. To go back to USA Today, I see that the cost is $9.99 a month after the first-year discount expires. That’s not bad, but it’s well behind The Boston Globe’s $30 a month. And the Globe has managed to sell a reported 235,000 digital subscriptions. Of course, the Globe, like most newspapers, offers a huge discount to new subscribers, which means it then has to figure out a way to keep them.

In order to succeed with digital subscriptions, you need good content and good technology. Many of the papers now trying to succeed in the digital space have been cut substantially. And too many newspaper websites are still clunky mish-mashes with pop-ups, pop-unders and other annoyances.

It’s better to grow than to shrink, so in that sense I guess Tracy’s story is good news. But there’s still a long way to go.

News organizations need to stop stonewalling on layoffs and diversity data

Photo (cc) 2009 by Richard Kendall

The Poynter Institute has published an important story on the difficulty of tracking layoffs of journalists, especially journalists of color. As Kristen Hare writes, very few news organizations let it be known when they’ve eliminated positions. “For an industry that prizes transparency,” she says, “we’re experts at asking for it and rotten at actually offering it.”

She’s right, and it’s something I’ve found pretty frustrating whenever I hear reports that newspapers owned by Gannett or Alden Global Capital have downsized once again. Since many news organizations follow the practice of last hired, first fired, journalists from underrepresented groups tend to be disproportionately affected — but finding out exactly what happened is difficult if not impossible. Hare offers three explanations for why this information is so hard to come by:

  • “Lack of public notice about who was laid off and where
  • “A reluctance among some journalists to say anything publicly
  • “Growing use of nondisclosure agreements that include non-disparagement agreements”

Hare also quotes my Northeastern journalism colleague Meredith Clark, who’s been working with the News Leaders Association to revive its annual survey of newsroom diversity — a survey that was suspended several years ago because so few news organizations were responding. Dr. Clark puts it this way:

The thing is, journalism as an institution, as a business, has a vested interest in continuing to isolate people in terms of their knowledge of what the field actually looks like. And the corporatization of journalism helps with that because it’s easy to say, “Oh, this is a problem for HR,” or, “Oh, because of legal we can’t do this.”

Clark is absolutely right, and it extends well beyond layoff and diversity numbers. I’ve been covering the news media for more than 25 years, and though I’ve found a great deal of openness to the idea that journalists should be as transparent as they expect their sources to be, I’ve encountered plenty of examples of the opposite, too.

Unfortunately, we can’t file public-records requests or demand the right to attend  meetings at media outlets. Rather, we have to rely on news executives to do the right thing. If they think government officials should be compelled to release data that casts them in an unfavorable light, then why do they think it ought to be different for media organizations?

The latest bad idea for chain newspapers: Robot reporting on real estate

Tom Breen of the New Haven Independent covers real-estate transactions the old-fashioned way. Photos (cc) 2021 by Dan Kennedy.

At least two New England newspaper publishers have begun using artificial intelligence rather than carbon-based life forms to report on real-estate transactions.

The Republican of Springfield, online as MassLive, and Hearst Connecticut Media, comprising the New Haven Register and seven other daily newspapers, are running stories put together by an outfit called United Robots. MassLive’s stories are behind a hard paywall, but here’s a taste from the Register of what such articles look like.

United Robots, a Swedish company, touts itself as offering “news automation at massive scale using AI and data science.”

Last year I wrote about artificial intelligence and journalism for GBH News. I’m skeptical, but it depends on how you use it. In some ways AI has made our lives easier by, for instance, enhancing online search and powering the inexpensive transcription of audio interviews. But using it to write stories? Not good. As I wrote last year:

Such a system has been in use at The Washington Post for several years to produce reports about high school football. Input a box score and out comes a story that looks more or less like an actual person wrote it. Some news organizations are doing the same with financial data. It sounds innocuous enough given that much of this work would probably go undone if it couldn’t be automated. But let’s curb our enthusiasm.

Using AI to produce stories about real-estate transactions may seem fairly harmless. But let me give you an example of why it’s anything but.

In November, I accompanied Tom Breen, the managing editor of the New Haven Independent, as he knocked on the doors of houses that had been foreclosed on recently. The Independent is a digital nonprofit news site.

A note Breen left behind asking the resident to call him. (Phone number removed.)

Breen has spent a considerable amount of time and effort in housing court and poring through online real-estate transactions. From doing that, he could see patterns that had emerged. Like Boston and many other cities, New Haven has experienced an explosion in real-estate prices, and a lot of owners are flipping their properties to cash in. In too many cases there are victims — low-income renters whose new landlords, often absentee, jack up the rents. Breen takes the data he’s gathered and rides his bike into the neighborhoods, knocking on doors and talking with residents. It’s difficult, occasionally dangerous work. Once he was attacked by a pit bull.

We didn’t have much luck on our excursion. No one was home at either of the two houses we visited, so Breen left notes behind asking the residents to call him.

“If investors are swapping properties at $100,000, $200,000 above the appraised value and tens of thousands of dollars above what they bought it for two days prior,” Breen told me, “all that can do is drive up costs that are passed down to the renters — to the people actually living in the building.”

The result of Breen’s enterprise has been a series of stories like this one. The lead:

Tenants of a three-family ​lemon” of a house on Liberty Street are wondering how two landlords managed to walk away with $180,000 by double-selling a property that they say remains a dump.

You’re not going to get that kind of reporting from artificial intelligence.

Now, of course, you might argue — and some have, as I noted in my GBH News piece — that AI saves journalists from drudge work, freeing them up to do exactly the kind of enterprise reporting that Breen does. But story ideas often arise from immersion in boring data and sitting through lengthy proceedings; outsource the data collection to a robot, and it’s likely that will be the end of it.

Bad sign: Here’s how Breen and I were greeted at one foreclosed-upon property. (Names removed.)

At the corporate chains that own so many of our newspapers, there’s little doubt that AI will be used as just another opportunity to cut. Hearst and Advance, the national chain that owns The Republican, are not the worst or most greedy newspapers chains by any means. But both of them have engaged in more than their share of cost-cutting over the years.

And it’s spreading. United Robots’ U.S. clients include the McClatchy newspaper chain and The Atlanta Journal-Constitution, part of the Cox chain. No doubt the Big Two — Gannett and the groups owned by Alden Global Capital — won’t be far behind.

Houston becomes the latest city to announce a nonprofit news project

Downtown Houston. Photo (cc) 2018 by David Daniel Turner.

Big news out of Houston, where several major philanthropies have announced they intend to raise $20 million to start a nonprofit news project — just the latest major metropolitan area to embrace nonprofit journalism.

What makes it a bit unusual is that the Houston Chronicle, the legacy daily, is owned by Hearst, generally regarded as one of the better newspapers chains. Of course, all corporate chains are problematic, but Houston is not like Baltimore, where hotel magnate Stewart Bainum is launching the nonprofit The Baltimore Banner after losing out to the hedge fund Alden Global Capital in his bid to buy The Baltimore Sun.

The Houston effort is being led by the American Journalism Project, whose chief executive, Sarabeth Berman, told the Columbia Journalism Review:

Local news is a public service — one that’s been in sharp decline. This project demonstrates that local philanthropies can, and need to, play a transformative role in rebuilding and sustaining independent, original reporting in service of communities.

Here’s an excerpt from the press release:

With an anticipated launch in late 2022 or early 2023 on multiple platforms, the new nonprofit news organization will elevate the voices of Houstonians and address the needs of the community as identified in the American Journalism Project’s extensive research. Its wide-ranging coverage will be available for free to readers as well as other news organizations.

I wish them well, of course. Still, it’s hard not to wonder if the money could go to better use elsewhere. Greater Houston residents already get first-rate coverage of state politics and public policy through The Texas Tribune, which is also a nonprofit, and the Chronicle is presumably doing a better job than your typical Alden or Gannett paper.

Click here to read the full press release.

Most Gannett dailies will cut their Saturday print editions

Photo (cc) 2011 by Michael Licht

On Wednesday afternoon a source sent me a memo from four top Gannett executives announcing that Saturday print editions will be eliminated at daily papers in 136 of the chain’s markets across the country.

I don’t know why they didn’t just say “136 dailies,” but maybe there’s a nuance that I’m missing. It sounds like the edict will pertain to pretty much all of Gannett’s  dailies except for a few of the larger ones (I hear that The Providence Journal and the Telegram & Gazette of Worcester will be exempted) and those that already have just one weekend edition (like The Patriot Ledger of Quincy).

Among the local papers that will be affected, Adam Gaffin notes at Universal Hub, are the MetroWest Daily News of Framingham and the Milford Daily News. Also affected, according to announcements I found, are The Standard-Times of New Bedford, The Herald News of Fall River and the Cape Cod Times. But obviously there are many, many more.

Amusingly enough, the memo refers to this as “a new Saturday experience.”

Now, I’m a frequent critic of Gannett, but this doesn’t strike me as a terrible move — even though the price of a subscription is not being cut. The dailies already offer an e-edition that looks like print, and that will continue on Saturdays. The move cuts costs on a day when advertising is minimal. It seems likely that, eventually, all dailies, not just Gannett’s, will offer one big print edition on the weekends and go digital-only the rest of the week. This is an incremental step in that direction.

The problem, needless to say, is that Gannett has a record of cutting for the sole purpose of cutting — laying off journalists and shutting down smaller weeklies in order to bolster its bottom line and pay down its debt. The salaries it pays its reporters are a disgrace. Take, for instance, this tweet from Bethany Freudenthal, a veteran reporter for The Newport Daily News in Rhode Island, whose weekly take-home pay is just under $400 a week.

https://twitter.com/BethanyFreuden1/status/1481674340496289793

Given all that, it’s hard to credit Gannett’s elimination of Saturday print as a forward-looking move — even though it may turn out to be exactly that.

The memo, by the way, is a model of corporate-speak. Here it is in full.

Dear team,

As we kick off the new year energized with a keen focus on our North Stars, we are working collaboratively to enable our growth and further accelerate our digital strategy by evolving the print delivery experience.

To make bold progress toward our goal of 10 million digital subscribers requires that we embrace the multi-platform, connected experiences our audiences and customers expect. Our customer-obsessed approach will ensure we remain a vital part of the communities we serve across the country.

As more of our readers engage with our content online, we are introducing a new Saturday experience in 136 of our markets which transitions from delivering the Saturday print edition to providing exclusive access to the full Saturday e-Edition. Committing to our digital future ensures our resources are laser-focused on delivering unlimited access to the premium news, sports, events, and information our loyal subscribers value most. A number of markets will not be included in this transition based on specific market data. Details will be included by local managers in the coming weeks. In addition, we plan to introduce different delivery models in select markets to stimulate further learning and insights as we address the rapidly evolving digital landscape to provide our subscribers with the best experience.

We recognize the importance of Saturday for our advertising clients, and our advertising sales and service teams will be working closely with our customers to provide them with innovative, impactful digital and print options for their Saturday investment. These solutions include high impact and targeted digital display campaigns on our local websites, opportunities within our e-Editions, our industry-leading LOCALiQ digital marketing solutions, as well as alternative print advertising programs.

Our mission is unwavering: to empower communities to thrive by delivering impactful, trusted news coverage and best-in-class marketing solutions for our customers.

Thank you for being part of this team as we work together to serve our customers, execute our digital strategy, and prioritize community-focused journalism in the year (and years) ahead.

— Mayur, Maribel, Kevin & Bernie

Mayur Gupta, Chief Marketing & Strategy Officer
Maribel Perez Wadsworth, President/News at Gannett & Publisher/USA TODAY
Kevin Gentzel, Chief Revenue Officer
Bernie Szachara, President of U.S. Publishing

Ex-paperboys sue Gannett and two of its newspapers over claims of sexual abuse

Photo (cc) 2008 by Thomas Belknap

A former paperboy for the Democrat & Chronicle in Rochester, New York, is suing the paper and its corporate owner, Gannett, over sexual abuse he says that he suffered at the hands of a manager back when he was just 11 and 12 years old. Mariya Manzhos has the story at Poynter Online.

The plaintiff, Rick Bates, who’s now 50, says that the company failed to protect him from circulation director Jack Lazeroff and that it acted negligently by hiring him despite previous allegations against him at another job. Lazeroff died in 2003. Manzhos writes that Gannett

is facing lawsuits filed by 11 former paperboys who have accused employees of Gannett-owned newspapers of sexually abusing them on the job in the 1970s and 1980s. [The other paper is the Arizona Republic.]

Nine of the former paperboys filed complaints between 2019 and 2021 against Gannett’s D&C under … a New York law that extended the statute of limitations for survivors of sexual assault, enabling them to file criminal charges against their abusers during a two-year lookback window.

Manzhos describes a culture in which newspaper executives at first attempted to cover up and delay but then published stories that were important to Bates’ ability to advance his case.

She quotes James Marsh, a lawyer for eight of the former paperboys, as saying, “It really was as a result of the journalism that we have so much corollary evidence. We almost never have the quotes, the sources and people that become manifest in our complaints.”

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Democratic leaders roll the dice with assistance for local news organizations

Sen. Joe Manchin. Photo (cc) 2017 by Third Way Think Tank.

The Local Journalism Sustainability Act (LJSA), which I’ve written about rather obsessively here, is built upon the foundation of a three-legged stool: a tax write-off for individuals of up to $250 for subscription fees or donations to local news organizations; a tax credit for advertisers in local news outlets; and a payroll tax credit for publishers that hire or retain journalists.

Now the payroll credit has been carved out and added to the Build Back Better bill, which has passed the House and now faces uncertain prospects in the Senate. Marc Tracy reports in The New York Times that the provision would add up to nearly $1.7 billion over the next five years for newspapers, digital operations and broadcast operations.

Tracy notes — rather huffily, if I’m reading him accurately — that large newspapers like the Times would be excluded because they employ more than 1,500 in one location, but giant newspaper chains such as Gannett and those owned by Alden Global Capital would stand to benefit. As I’ve said before, I wish there were a way of restricting the benefits to independent owners; still, this strikes me as worth trying.

What I’m more concerned about is the political wisdom of adding just one part of the LJSA to Build Back Better, which — despite the optimism voiced by President Biden and other Democratic leaders — could be doomed given the seemingly endless demands made by Democratic Sens. Joe Manchin and Kyrsten Sinema.

There is at least some bipartisan support for the LJSA. Moreover, the tax write-off for subscriptions and donations strikes me as more interesting and creative than simply handing money to publishers for not laying people off. If Build Back Better passes, it will be with just 50 Democratic votes and Vice President Harris breaking the tie — and at that point it seems likely that the other two legs of the stool would disappear. If Build Back Better goes down to defeat, proponents of the LJSA will have to start from scratch.

Even so, the benefits that would be provided by the payroll tax credit are not insignificant. Art Cullen, editor of Iowa’s Storm Lake Times, tells The New York Times that the credit would mean $200,000 in just the first year for his struggling newspaper. “We’d be walking in tall cotton,” he’s quoted as saying. (Ellen Clegg and I spoke with Cullen recently on our podcast, What Works: The Future of Local News.)

Providing government assistance to journalism is fraught with concerns about the First Amendment and the need for an independent press. Yet journalism has always benefited from government help, starting with postal subsidies in the late 1700s. The LJSA is worth trying. I just hope that Democratic leaders haven’t outsmarted themselves by splitting up a bill that stood a decent chance of passing and grafting it onto a large package that they just can’t seem to get done.

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The Cambridge Chronicle lives. But the city still needs a lot more coverage.

News coverage in Cambridge — or the lack thereof — got a lot of attention recently when Joshua Benton wrote in Nieman Lab about the departure of Amy Saltzman as editor of the Cambridge Chronicle-Tab.

What drew national notice was Benton’s warning that maybe Saltzman wouldn’t be replaced and that Gannett would allow it to sink into the ranks of ghost newspapers. Fortunately, that didn’t happen, although Gannett has gone on a spree of shutting down print editions recently. Saltzman’s successor, Will Dowd, introduced himself this week. But Benton’s larger point still holds. Cambridge, a well-educated, affluent city of about 118,000, is covered by just one full-time paid journalist.

Saltzman edited the Chronicle for nine years, which is about 150 years in Corporate Chain Journalism Time. In her farewell column, she writes that she had more resources at her disposal back when she started — in addition to herself, there were one and a half reporting positions, an editorial assistant, a freelance budget, several photographers and an office in nearby Somerville. Four years later, she found herself alone. Yet she adds:

So as I leave my post, I have one plea: Support local journalism. Subscribe to the Chronicle. The paper’s survival as the oldest continuously run weekly newspaper in the country continues to be against all odds and should be lauded.

Well, now. Should Cantabrigians support the Chronicle? My answer would be yes if they’re getting value from it. But I don’t think anyone should feel obliged to support a paper that’s been hollowed out by Gannett and its predecessor company, GateHouse Media, especially when it could almost certainly be run profitably with a bigger staff and a more imaginative approach to the business of journalism. At this point, the closest thing the city has to a news source of record is the Cambridge Day, a mostly volunteer project. It would be nice to see some resources put into the Day, or perhaps into a nonprofit start-up.

Then again, news coverage in Cambridge has always been a puzzle. According to legend, at one time it was the largest city in the country without a daily newspaper, a fact that was usually attributed to its proximity to Boston. Yet neither the Globe nor the Herald ever gave more than cursory coverage to Cambridge. The alt-weeklies — The Boston Phoenix and The Real Paper — actually devoted quite a few resources to Cambridge coverage since that’s where a lot of their readers lived. I remember covering a few Cambridge political stories myself. But those papers are all gone.

When I was a senior in college, a friend of mine who lived in Cambridge and I made serious plans to launch a weekly after we graduated that would compete with the Chronicle, then owned by the Dole family. As we immersed ourselves in the details, though, we discovered that the Chronicle was actually selling its ads at prices well below those listed on its rate card. Realizing we’d be undercut, we got about the business of finding jobs, and that was that.

Later on, Russel Pergament launched the Cambridge Tab, a free paper that was part of a chain of Tab papers in the western suburbs. Pergament sold out to Community Newspaper Co. in 1996, when it was owned by Fidelity Capital. The Chronicle and the Tab were eventually merged.

Which brings us back to the present. Saltzman enjoyed a solid reputation, and I know that Dowd was respected for his work at Gannett’s North Shore papers. But one person can’t cover a city of nearly 120,000 people. It’s long past time for someone to step in and provide Cambridge with the news and information it needs.

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