Boston Globe – Page 51

Boston.com hires an editor and a deputy editor

Well, this seems promising. Boston.com finally has an editor — and a new deputy editor as well. Even better, both of them have high-level editing experience, digital chops and local roots. The new editor is Tim Molloy, currently digital engagement editor at PBS’s “Frontline.” His deputy will be Kaitlyn Johnston, executive digital editor at Boston magazine. Their appointments take effect on March 16.

Other than generating clicks, it’s been unclear what Boston.com’s mission was supposed to be when it was relaunched last year and stripped of Boston Globe content. In a recent piece for WGBH News, I suggested turning it into an arts-and-entertainment site, filling the void left when my former employer, The Boston Phoenix, went under two years ago. (That post also provides some background on Boston.com’s woes, which is why I’m not rehashing them here.)

Kaitlin Johnston (via LinkedIn) — Kaitlyn Johnston (via LinkedIn)

In any event, I look forward to seeing what Molloy and Johnston can bring to the digital table. The press release follows.

Boston.com, one of the nation’s most highly trafficked regional news websites, today announced the appointments of Tim Molloy as Editor and Kaitlyn Johnston as Deputy Editor, effective March 16.

Molloy joins Boston.com from PBS’s Frontline, where he served as the Digital Engagement Editor after amassing nearly twenty years of experience as an editor and reporter at  TheWrap.com, TVGuide.com and The Associated Press.

Johnston comes to Boston.com after having served as the Executive Digital Editor for Boston Magazine, where she directed all facets of the digital operation.

Corey Gottlieb, Executive Director, Digital Strategy & Operations and General Manager of Boston.com, looks forward to working with Molloy and Johnston.

“I could not be more excited to welcome these two dynamic news professionals onto our team,” said Gottlieb. “Tim’s blend of vision and presence make him the embodiment of the journalistic values that should resonate through every story we choose to tell on the site. Kaitlyn’s proven ability to craft stories that reflect Boston to the rest of the world will be invaluable as we continue to shape Boston.com’s editorial mission with such narratives at our core,” said Gottlieb.

The pair’s responsibilities will span the entirety of Boston.com’s editorial operation, including: developing and executing on content strategy for the site; management of all editorial staff; development of new initiatives; audience retention and expansion; and strategic long-term planning for the brand.

During much of his career, Molloy has also been responsible for audience engagement and has worked across diverse constituents managing multiple media channels, from print to online and broadcast media. Molloy readily steps into his role: “As an online editorial and multimedia professional, I am compelled by news environments that seek to deliver content in dynamic ways. Boston.com has taken ambitious strides in that direction over the past year; the opportunity to build on that is what drew me to this role. I think we have the chance to become one of the most powerful storytelling entities in the country,” commented Molloy.

Before moving to Boston, Johnston worked as Digital Editor of Pittsburgh Magazine and earned a Master’s Degree in Media Arts & Technology at Duquesne University. Johnston echoes Molloy’s enthusiasm: “I am looking forward to joining Boston.com, a thriving platform whose audience makes this a truly unique opportunity. The site has a large, diverse and highly engaged community of web, social and mobile readers who use Boston.com to discover, experience, and share news and information about all things Boston,” she said.

Happy news breaks out at Media Nation

Tighter editing standards at Boston.com, improved online comments at the Boston Herald and well-deserved recognition for some first-rate political reporters. There’s so much good news on the local media front on this day-after-the-blizzard morning that it’s hard to know where to begin.

• Boston.com strives for civility. After a miserable stretch in which it falsely accused a Harvard Business School professor (and, gulp, lawyer) of sending a racist email to one of the owners of a Chinese restaurant and then mocked House Speaker John Boehner’s alleged drinking problem following an assassination threat, the folks at Boston.com sound determined to get it right.

In an interview with Benjamin Mullin at Poynter.org, Boston.com general manager Corey Gottlieb says he’s beefed up copy-editing and tightened standards in response to the two incidents. He tells Mullin:

We’ve made a pretty strong point about the fact that it’s OK to slow down. That we’d much rather not be first but get something right and be really thoughtful about it than rush to publish and bypass the discretion that should be required of any good content producer like ours.

The worst thing the Boston Globe-affiliated site could do is chase clicks. December turned out to be a boffo month for Boston.com, driven by its reporting on the Harvard professor’s harassment of the Chinese restaurant over a $4 overcharge — a righteous hit before it went off the rails. (T-shirts were involved, too.) According to Compete.com, Boston.com received nearly 3.7 million unique visits in December, way up from November’s 2.8 million. Compete’s numbers aren’t perfect by any means, but it’s safe to say Boston.com’s numbers were up a lot.

Yet quality matters. And according to Compete, BostonGlobe.com actually attracted more traffic than its free cousin in December, receiving more than 3.8 million unique visits — even though you have to pay a digital subscription fee to receive full access to the site (granted, free social sharing at BostonGlobe.com is pretty generous these days).

No doubt Gottlieb and company are going to stick with their plan to build a buzzy site with lots of viral content (here’s my alternative idea). But I’m glad to see that they understand what’s gone wrong and that they’re determined to do something about it.

One of Boston.com’s biggest problems is that it’s been flying without an editor (except for a few weeks last fall) since its relaunch last spring. That should be rectified as soon as possible.

• The Herald embraces Facebook. Online newspaper comments in general can make you despair for humanity. Over the years the Herald’s have been particularly loathsome. So kudos to publisher Pat Purcell and editor Joe Sciacca for switching to a Facebook-based commenting system.

Facebook isn’t perfect. Certainly there are issues with a news organization turning over its community platform to a giant corporation with its own agenda and priorities. But people are generally more civil and constructive when they’re on Facebook, in large measure because Facebook requires real names — and most people comply.

Check out the comments beneath Howie Carr’s ridiculous column on climate change today. Not bad at all. Only one of the first eight is pseudonymous. And if they’re not all exactly civil, they are less toxic than I’m accustomed to seeing at BostonHerald.com.

Can a real-names policy at BostonGlobe.com be far behind?

• Massachusetts’ best political reporters. Chris Cillizza, who runs a political blog for The Washington Post called The Fix, has named nine Massachusetts political reporters as among the best in the country. (Disclosure: The list was based in part on a reader poll, and I voted for friend of Media Nation Jon Keller, who’s among the winners — but every one of these is worthy.)

It’s especially nice to see a couple of reporters outside the Greater Boston orbit win recognition — Jim Hand of Attleboro’s Sun Chronicle and Shira Schoenberg of The Republican in Springfield. Congratulations to all.

The story behind the Barry Crimmins documentary

Don Aucoin’s feature on the new Barry Crimmins documentary in today’s Boston Globe goes into harrowing detail about the sexual abuse Crimmins suffered at the hands of a babysitter and, years later, his battle with AOL, which he believed wasn’t doing enough to get child pornography off its site.

What Aucoin does not mention is that Crimmins first told his story in 1992 in a long, impassioned front-page essay for The Boston Phoenix. His piece was edited by Caroline Knapp, to whom Barry paid tribute when she died in 2002 at the age of 42:

She wisely, gently and calmly guided me through the most difficult piece of writing I have ever had to do. And then, long after her job was done, she followed up again and again to see how I was handling things after the piece was published.

The documentary, “Call Me Lucky,” directed by Crimmins’ friend and protégé Bobcat Goldthwait, is making its debut this week at the Sundance Film Festival. (Disclosure: I was among a large number of Crimmins’ Boston friends who was interviewed by Goldthwait last winter. I doubt very much that I made the cut.)

Barry is a caustic humorist who is also one of the most humane people I know. He was a big help to me when I was doing some of my own reporting on child sexual abuse. I’m looking forward to seeing “Call Me Lucky.”

Patricia Smith’s tale of poetic redemption

Patricia Smith reading at the Library of Congress. Photo by Slowking4. Click here for licensing information.

The New York Times today has a fascinating story about how former Boston Globe columnist Patricia Smith has reinvented herself as an acclaimed poet. The end of Smith’s newspaper career was ugly, and reporter Rachel Swarns spares no details. But Smith was always a talented writer, and her tale of redemption is inspiring.

Northeastern’s journalism school to partner with Fox 25

Mike Beaudet with Northeastern journalism students. Photo by Brooks Canaday/Northeastern University.

Northeastern’s School of Journalism has some exciting news to report. Professor Mike Beaudet, who joined the full-time faculty in 2014, will be leading an investigative-reporting class that produces stories for his other employer, WFXT-TV (Channel 25). Our students’ work will appear on television and on the Fox 25 website.

You can read the press release here. And there are more details here.

Our partnership with Fox 25 represents the next phase in our investigative-reporting efforts. For seven years the legendary Walter Robinson led a class that regularly produced front-page stories for The Boston Globe. Robinson decided to retire from Northeastern last year and return to the Globe staff, where he is still kicking ass.

While no one can replace Robby, Mike is one of the best investigative reporters in the city, and has led Fox 25’s award-winning investigative efforts for years. He also earned his master’s degree from Northeastern.

“I want all of my students to dig deep on any given story, taking the time to ask follow-up questions and see what else can be uncovered,” Beaudet tells news@Northeastern. “Our job as journalists will be to keep digging until we get to the truth.”

City workers can’t criticize Olympics. Or maybe they can.

There’s much more to be learned about this, obviously, but right now it’s unclear whether Boston city employees can or can’t criticize the Olympics bid.

Michael Levenson reports in The Boston Globe that Mayor Marty Walsh “signed a formal agreement with the United States Olympic Committee that bans city employees from criticizing Boston’s bid for the 2024 Summer Games.”

But Walsh says it doesn’t matter because it’s a “boilerplate” document. Or something. “I believe in free speech,” he added.

Jim Braude will succeed Emily Rooney at ‘Greater Boston’

Congratulations to Jim Braude, who has been named Emily Rooney’s successor as host of “Greater Boston” on WGBH-TV (Channel 2). Given that Braude already co-hosts “Boston Public Radio” with Margery Eagan on WGBH Radio (89.7 FM), the move makes a great deal of sense.

(Conflict alert: I am a paid panelist on Channel 2’s Friday “Beat the Press” and an unpaid contributor to WGBHNews.org. And yes, Rooney will continue to host “Beat the Press.”)

I covered Braude as far back as the 1980s, when he was head of the liberal Tax Equity Alliance for Massachusetts and I was a reporter for the Daily Times Chronicle of Woburn. He and Barbara Anderson, who ran Citizens for Limited Taxation, often debated in public, even traveling together despite their different ideological viewpoints.

In 1996 I interviewed Braude when he was launching a liberal magazine called Otherwise and I was covering the media for The Boston Phoenix. The idea, he told me at the time, was motivated in part by complaints on the left that they were too often ignored by the mainstream.

“We’ve done so much bitching about media access for so long that my reaction is to just do it,” Braude said. “The environment is as ripe as it could be.”

Otherwise had a decent run, but as is generally the case with startup magazines, it eventually faded away. Braude hasn’t. His program on New England Cable News, “BroadSide,” which he’s leaving, has been a bastion of intelligence for years. His radio show with Eagan — the only listenable program on the late, unlamented WTKK — was so good that it brought both of them to WGBH.

The big question is how “Greater Boston” will change with Braude at the helm. “I love Emily,” he tells The Boston Globe’s Shirley Leung. “We are different people with different styles. Beyond that, stay tuned.”

Three tales of woe from GateHouseLand

The nice thing about missing out on bad news from GateHouse Media* is that you only have to wait a few days for fresh material. Thus we learn today that The Standard-Times of New Bedford is getting rid of three newsroom jobs. Here’s the internal email from editor Beth Perdue:

Colleagues,

Today we eliminated three editorial positions in an effort to align our staffing levels to expected revenues in 2015 and levels at similar sized media companies.

These are always tough decisions and my heart goes out to those who departed. Their loss will be felt by all of us.

Please know that these changes represent the full extent of planned reductions in the newsroom. While changes like this are very difficult, we can now focus fully on pursuing a variety of opportunities that will help us move forward.

— Beth

I hear that among those departing is veteran reporter Steve DeCosta, a respected figure in the newsroom since the late 1970s. I also understand that Simón Rios is leaving the paper for WBUR Radio (90.9 FM). The cuts, I’m told, will shrink the reporting staff to five, compared to nine just two years ago. (I’m asking for details on the third job that’s been eliminated and will update if I hear anything.)

You may recall that Perdue’s predecessor as editor, Bob Unger, resigned in December rather than implement GateHouse-ordered cuts. Boston Globe reporter (and GateHouse alumnus) Jon Chesto wrote at the time that Unger was “hoping his sacrifice will save two or three lower-paying jobs.” If you scroll to the bottom of Chesto’s story, you’ll see what I told him: Don’t count on it.

• T&G reporter quits over shrinking pay. In a departure that has gotten national buzz, Thomas Caywood, an investigative reporter for the Telegram & Gazette in Worcester, quit after management refused to give him a 3 percent raise — which, he said, would have offset only a fraction of the reduction in income he’s been subjected to over the years. Here is part of what Caywood wrote to T&G publisher James Normandin:

For your background, I have been a reporter at the Telegram & Gazette since September 2007, during which time I have had one small pay raise. The cumulative impact of inflation over the last seven years of my employment has been to reduce the value of my annual earnings by nearly 14 percent. My vacation allotment was reduced from three weeks a year to two weeks by Halifax Media Group. Meanwhile, our benefits cost more and cover less than before the Halifax acquisition….

All I require is a 3 percent raise and restoration of my previous three-weeks-a-year vacation allotment. The meager raise would barely be noticeable to my finances, but it’s vital to me that I see some tangible evidence of this commitment to quality journalism of which you and GateHouse speak.

Caywood told Jim Romenesko: “I didn’t leave the Telegram & Gazette with any hard feelings and my departure was not intended as some kind of provocative ‘fuck you’ gesture…. But I just couldn’t avoid any longer the unwelcome truth that I valued the job more highly than the company valued me.”

If you’re having a hard time following the bouncing chains, Globe owner John Henry sold the T&G to Halifax Media Group of Florida in 2014. Halifax turned around a few months later and sold out in its entirety to GateHouse, which is based in suburban Rochester, New York. Here is the analysis I wrote for WGBHNews.org in November.

• Cape Cod Times to close printing plant. The Cape Cod Times and its affiliated weeklies will shut down their printing press in Hyannis and move production to the Providence Journal.

This move, at least, makes sense, and has been anticipated from the time that GateHouse acquired the Journal last summer. But “an undisclosed number of jobs” will be eliminated, writes Times reporter Bryan Lantz. And here’s more from Jon Chesto.

*For the sake of simplicity, I am referring to the corporate owner of all these papers as GateHouse Media. The chain’s acquisition branch is known as New Media Investment Group.

Update. I’m now hearing that DeCosta and two other newsroom people were let go at The Standard-Times — not counting Rios, who’ll begin his new job at WBUR soon.

Here’s an idea for how to fix Boston.com

Previously published at WGBHNews.org.

I have an idea for how to fix Boston.com, whose executives on Wednesday found themselves apologizing yet again — this time for some juvenile humor about House Speaker John Boehner’s alleged drinking problem following a death threat against him.

The screw-up has gotten widespread coverage from, among others, Politico, the Boston Herald (where the story landed on page one) and The Boston Globe.

First, some context on why John Henry and company find themselves in this situation.

When Boston Globe Media Partners decided to remove all Globe content from its free Boston.com site, a strategy that Justin Ellis explained at the Nieman Journalism Lab last April, they created a difficult challenge. Boston.com was one of the first and most successful newspaper websites, and had spent most of its existence primarily as a place where you could read the Globe for free. The challenge was to create a compelling news site without running anything from the Globe — and, at least based on what I’ve seen, to do it on the cheap.

The route that Boston.com has taken is a lot of aggregation, a lot of attitude and a lot of viral content — such as the phenomenon it had on its hands in December with Harvard Business School professor (and lawyer) Ben Edelman, who was revealed to have sent a series of legalistic, threatening emails to a Chinese restaurant owner because he’d been overcharged by $4 when he placed an online order.

The story went sour after the site published and then pulled a post falsely claiming that Edelman had sent a racist email. It then turned out that deputy editor Hilary Sargent, the lead reporter on all things Edelman, was selling T-shirts online making fun of him, which led to her suspension. (My former Boston Phoenix colleague David Bernstein, a WGBH News contributor, recently wrote a good summing-up of the Edelman affair, with links, for Boston magazine. We also talked about it on “Beat the Press.”)

It hasn’t helped that Boston.com has been without a top editor for most of its reincarnated existence. Globe Media chief executive Mike Sheehan told his own paper Wednesday that he hoped to have an editor in place soon, though he didn’t specify a timetable.

The deeper problem, though, is that Boston.com has a fundamentally different mission — maybe even an impossible mission — compared to the Globe’s other online verticals.

Both Crux, which covers the Catholic Church, and BetaBoston, which follows the local innovation economy, are free to excel and be the best that they can be. Stories that have broad appeal can be picked up and run in the Globe.

Boston.com, by contrast, is hampered by being a general news site that in some respects overlaps with the Globe but can’t really be allowed to compete in any serious way. There are exceptions, of course. For instance, the Globe — and news organizations around the world — picked up on the Edelman story, an entertaining morality tale about a hardworking restaurateur being harassed by an arrogant Harvard professor. And Globe editor Brian McGrory told Justin Ellis he expected to “compete like crazy” with Boston.com.

In the main, though, Boston.com has suffered by what we might think of as an imperfectly applied example of Clay Christensen’s disruption theory — by which I mean that the free Boston.com site can’t be allowed to disrupt the Globe’s business model, which is based on paid print and digital subscriptions as well as advertising. (Henry is known to be an aficionado of Christensen’s work. I wrote in some depth about disruption theory and journalism last summer for Medium.)

I disagree with critics who say Henry ought to shut down Boston.com (it still has great value, built up over nearly 20 years) or sell it (and let the Herald or another competitor grab it?). So what do I think the solution might be?

How about a first-rate arts-and-entertainment site with a truly comprehensive, searchable database of listings? It would fill a real need, and it might attract high-quality local ads. And it would be more like Crux and BetaBoston than the current Boston.com in that it could function as a Globe vertical rather than as a separate-but-not-quite-separate-enough enterprise.

I don’t know whether such an idea would work, and I would observe that the Phoenix didn’t have a lot of success with that model during the last few years of its existence. But the Henry ownership is supposed to be all about experimentation. And the Globe has two advantages the Phoenix lacked: great technology and a huge built-in audience. Some experiments will pan out; some won’t. This one strikes me as worth trying.

Boston.com 2.0 has been troubled from the start. Maybe the right editor can fix it. But maybe it’s not too soon to be thinking about version 3.0.

g, didn’t we say sort of the same thing in 2008?

Batman was unable to save g from its ultimate demise.

After a little more than six years as a tabloid, The Boston Globe’s arts-and-features section returned to the broadsheet format on Monday. In case you missed it, here is an excerpt of editor Brian McGrory’s explanation for the shift:

This seems like the right time to reveal a secret. For two years, we’ve been quietly plotting to convert the Globe’s daily features tabloid, g, into the section that you’re holding now — not because g wasn’t good. It was actually quite good. But given the insights of our arts critics (who’ve won three Pulitzer Prizes in the past seven years), the quality of our feature reporters, the mastery of our food writers and restaurant critic, and the depth of our photo journalists, we’ve wanted their work to spread across a full-throttle broadsheet section with greater ambitions and a bolder design. It seemed only fitting…. The goal is to give you more, in better form.

A better form. Hmmm … where have we heard this before? Maybe in the message the Globe posted to mark the debut of g in October 2008? Here’s part of that message, written when Marty Baron was the editor.

Our new magazine-style section will be called “g” — for Globe — and it reflects what you, our readers, have been telling us about how you prefer to receive your reviews, previews, profiles and arts, culture and features coverage.

You want to find stories of interest quickly and easily. You want it in a format that can be carried easily as you move about town — while on the train or on a lunch break.

The two messages do have a different emphasis. The Baron-era message stresses convenience, whereas McGrory sounds more interested in giving his journalists room to breathe. (The comics, though, don’t seem to have as much room to breathe as they did in g. Friend of Media Nation John Carroll thinks they’ve gotten smaller, though he’s still searching for a back copy of g and a ruler so he can be sure.) Still, the meta-message both times was the same: We’re doing this for you.

Mrs. Media Nation was a g fan; I was agnostic. In any case, our preferences were purely theoretical, since we’re digital-only readers except on Sundays, which was a g-free day.