Musk’s latest moves call into question the future of short-form social media

Elon Musk isn’t laughing with us. He’s laughing at us. Photo (cc) 2022 by Steve Jurvetson.

Update: Ivan Mehta of TechCrunch reports that Twitter may have already reversed itself on requiring log-ins to view tweets. I’ll test it later and think about whether I want to go to the trouble of restoring our Twitter timeline to What Works.

Today I want to return to a topic that I write about from time to time: the ongoing travails of Twitter under Elon Musk and the future of what I’ll call short-form interactive social media, which some people still refer to as “microblogging.” It’s something that’s of no interest to the vast majority of people (and if I’m describing you, then you have my congratulations and admiration) but of tremendous interest to a few of us.

You may have heard that a number of changes hit Twitter over the weekend, some deliberate, some perhaps accidental. They cut back on the number of posts you could read before encountering a “rate limit” of 600 per day for non-subscribers and 6,000 a day for those who pay $8 a month. Those limits were later raised. Now, very few people are paying $8 for those blue check marks and extra privileges, and you can reach 600 (or 800, or 1,000, or whatever it is at the moment) pretty quickly if you’re zipping through your timeline. It was and is a bizarre limitation, since it means that users will spend less time on the site and will see fewer of Twitter’s declining inventory of ads.

Twitter also got rid of its classic TweetDeck application, which lets you set up columns for lists, notifications and the like, and switched everyone over to a new, inferior version — and then announced that TweetDeck will soon be restricted to those $8-a-month customers.

Finally, and of the greatest significance to me and my work, you can no longer view a tweet unless you’re actually logged in to Twitter. We’ve all become accustomed to news outlets embedding tweets in stories. I do it myself sometimes. Well, now that has stopped working. Maybe it’s not that big a deal. After all, you can take a screenshot and/or quote from it, just as you can from any source. But it’s an extra hassle for both publishers and readers.

The problem

Moreover, this had a significant negative effect on What Works, the website about the future of local news that Ellen Clegg and I host. Just recently, I decide to add a news feed of updates and brief items to the right-hand rail, powered by Twitter. It was a convenient way of informing our readers regardless of whether they were Twitter users. And on Monday, it disappeared. What I’ve come up with to replace it is a half-solution: A box that links to our Mastodon account, which can still be read by Mastodon nonusers and users alike. But it’s an extra step. In order to add an actual Mastodon news feed we would either need to pay more or switch to a hosting service and put up with the attendant technical challenges.

What is Musk up to? I can’t imagine that he’s literally trying to destroy Twitter; but if he were, he’d be doing exactly what he’s doing. It’s strange. Twitter is now being inundated with competitors, the largest of which is Mastodon, a decentralized system that runs mainly on volunteer labor. But Twitter co-founder Jack Dorsey is slowly unveiling a very Twitter-like service called Bluesky (still in beta, and, for the moment, invitation-only), and, this Thursday, Facebook (I refuse to call it Meta) will debut Threads. If Mark Zuckerberg doesn’t screw it up, I think Threads, which is tied to Instagram, might prove to be a formidable challenger.

Still, what made Twitter compelling was that it was essentially the sole platform for short-form interactive social media. The breakdown of that audience into various niches makes it harder for any one service to benefit from the network effect. I’ve currently got conversations going on in three different places, and when I want to share links to my work, I now have to go to Twitter, Mastodon and Bluesky (which I just joined), not to mention Facebook and LinkedIn.

The solution

And speaking of the network effect: Twitter may be shrinking, but, with 330 million active monthly users, it’s still by far the largest of the three short-form platforms. Mastodon was up to 10 million registered users as of March (that number grows in spurts every time Musk indulges his inner sociopath), and Bluesky has just 100,000 — although another 2 million or so are on the wait list. What that means for my work is that just a handful of the media thought leaders I need to follow and interact with are on Mastodon or Bluesky, and, from what I can tell, none (as in zero) of the people and organizations that track developments in local news have budged from Twitter.

It will likely turn out that the social media era was brief and its demise unlamented. In the meantime, what’s going on is weird and — for those of us who depend on this stuff — aggravating. In some ways, I would like to see one-stop short-form social media continue. My money is on Threads, although I suspect that Zuckerberg’s greed will prevent it from realizing its full potential.

The Globe profiles those Amherst students who exposed anti-trans counselors

Brooke Hauser of The Boston Globe has an in-depth feature story on the high school journalists in Amherst who exposed three transphobic middle school counselors whose idea of support was to pepper trans students with their fundamentalist religious beliefs. As Hauser writes:

The events have shocked and shaken this college town — long considered an LGBTQ-friendly, liberal enclave — at a time when trans rights are under attack across the country. And the picture that continues to emerge is a complicated one, layering issues of gender, religion, and race and forcing a community to reckon with itself.

Back in mid-May I wrote about the 16 students who produced a 4,800-word story for their student publication, The Graphic, overseen by their English teacher, Sara Barber-Just. They did great work, and it’s good to see them continue to be recognized for their efforts.

A new wrinkle in the quest to convert the Portland Press Herald into a nonprofit

Portland Harbor after dark. Photo (cc) 2021 by Paul VanDerWerf.

Brian MacQuarrie of The Boston Globe has an overview of efforts to sell the Portland Press Herald of Maine and its affiliated daily and weekly papers.

Back in April, I wrote about the establishment of a nonprofit organization, the Maine Journalism Foundation, known as MaineJF, which was hoping to purchase the papers from owner Reade Brower. MacQuarrie reports that yet another nonprofit group, the National Trust for Local News, “is believed to be in the running.” I assume that the trust is looking to work with the MaineJF rather than compete, so that is potentially a promising development.

Last August, Elizabeth Hansen Shapiro, the CEO and founder of the National Trust, was a guest on our podcast about the future of local news, “What Works.” Ellen Clegg and I spoke with her about her organization’s work in saving legacy newspapers from the depredations of corporate chain ownership.

The trust is perhaps best known for facilitating the sale of Colorado Community Media, a chain of weekly and monthly papers in the Denver suburbs. Hansen Shapiro is also an advisory board member of The Lexington Observer, a hyperlocal nonprofit startup.

Former Globe president Vinay Mehra sues, alleging the Henrys owe him $12 million

Vinay Mehra (via LinkedIn)

Former Boston Globe Media Partners (BGMP) president Vinay Mehra has filed an explosive lawsuit against the company, charging that he was fired in 2020 because Globe owners John and Linda Henry didn’t want to pay him the commissions and other compensation he’d earned for transforming the newspaper into a profitable operation. Adam Gaffin of Universal Hub has all the details as well as a copy of the suit.

Mehra was hired in 2017 from Politico, where he was executive vice president and chief financial officer. Before that, he worked as chief financial officer at GBH in Boston from 2008 to 2015.

According to the lawsuit, BGMP owes Mehra more than $12 million in lost commissions, wages and other compensation. Gaffin writes:

In his suit, filed in Suffolk Superior Court, Mehra charges that despite returning the Globe to profitability, John Henry and his corporate minions decided to cheap out — and then ousted him after threatening and lying about him with an unquenchable “thirst for vengeance” sending him a termination letter alleging “fraud, misappropriation, embezzlement or acts of similar dishonesty.”…

At this point we’re only getting one side of the story, as BGMP has not yet filed a response. But if Mehra’s numbers are accurate, then the lawsuit provides some insight into how the Globe transformed itself into one of the country’s most financially successful large regional newspapers. In 2019, for instance, Mehra claims that the Globe implemented $10 million in cuts “through a combination of targeted layoffs, reduction in vendor costs, reduction in distribution costs, and other measures.”

The result, Mehra claims, was a turnaround from a money-losing operation to one that was enjoying a positive cash flow of “tens of millions of dollars” by the time he left. Indeed, it was at the end of 2018 that John Henry told me, unexpectedly, that the Globe had achieved profitability. “As our digital growth continues the sustainability of a vibrant Boston Globe is coming into view,” he said at that time. “It’s been a long time coming.”

Mehra apparently expects BGMP to flesh out its accusations of fraud and embezzlement as the case moves forward, as he offers some details in what might be regarded as a pre-emptive strike. The lawsuit also includes a statement that I suspect former Globe editor Brian McGrory might disagree with: “He [Mehra] also shifted the focus of the Globe’s reporting to be more strategic, to prioritize the Globe’s strengths, and to drive viewership.”

That sounds a lot like McGrory’s January 2017 memo to the staff in which he talked about repositioning the Globe’s coverage, which I wrote about in “The Return of the Moguls”:

The most important takeaway was that the Globe would no longer attempt to be a “paper of record,” publishing obligatory stories about the minutiae of city and state government, the courts, and the like. Rather, it would seek to become an “organization of interest,” developing enterprise stories out of those traditional areas of coverage that made more of a difference to readers’ lives.

But Mehra didn’t join BGMP until six months after McGrory wrote that memo. No doubt he and McGrory had conversations about how to make the Globe more compelling to its audience. The shift in focus that the lawsuit talks about, though, had already taken place, and in any case fell under the purview of the editor, not the president.

It will be interesting to see how the Globe responds — and, of course, whether this goes to trial or is instead settled out of court.

Three recent developments show how AI is already changing journalism

Public domain illustration via Pixabay

I don’t want to come off as a total Luddite when it comes to artificial intelligence and journalism. Well, OK, maybe I do. Because even though I have no problem with using AI for certain mindless, repetitive tasks, such as transcribing interviews and finding patterns in public records, I think we need to be cautious about using such tools to actually produce journalism — whether it be reports about real estate transactions (thus missing the opportunity to dig more deeply) or stories about high school sports. With that in mind, I want to call your attention to three troubling developments.

For those who thought the notion of robot reporters was still quite a ways off, the first development is the most alarming. According to a recent article at Nieman Lab by Sophie Culpepper, an independent publisher has been experimenting with just that in his spare time, and the results are, well, not bad.

Mark Talkington, who runs a hyperlocal start-up called The Palm Beach Post in California, has been feeding governmental meetings that are available on YouTube into an AI system designed by a friend of his. Importantly, it’s not an off-the-shelf product like ChatGPT or Google Bard. Rather, it’s been trained on reliable news and information from his coverage area, which reduces if not eliminates the likelihood of “hallucinations,” the term for false but plausible-sounding output produced by AI.

The example Culpepper quoted from reads like what journalism professors disapprovingly tell their students is an “agenda story” — that is, it begins with something like Members of the board of sewer commissioners began their meeting by saluting the flag rather than with a lead grounded in the most interesting thing that happened. Nor has Talkington actually published any AI-generated stories yet. He said in his interview with Culpepper that he’s concerned about AI missing out on body language and, of course, on the ability to snag an elected official in the hallway during a break in the meeting.

But he said he could see using it to take notes and, eventually, to cover meetings that his thinly stretched staff can’t get to. And that’s how it begins: with a sympathetic hyperlocal publisher using AI to extend his reach, only to see the technology adopted by cost-cutting newspaper chains looking to dump reporters.

My second example might be called “speaking of which.” Because Gannett, whose 200 or so daily newspapers make it the largest corporate chain, announced recently that it, too, is experimenting with generative AI. Helen Coster of Reuters reports that, at first, AI will be used to generate content like bullet points that summarize the most important facts in a story, and that humans will check its work. That feature will be rolled out in the chain’s flagship newspaper, USA Today, later this year.

Gannett is hardly the only news organization that’s playing with AI; The New York Times, The Washington Post, The Boston Globe and others are all looking into ways to make use of it. But Gannett is notoriously tight-fisted and, as Coster notes, has slashed and burned its way to tenuous profitability. “Gannett’s journalists are fighting to ensure that they aren’t replaced by the technology,” she wrote. “Hundreds walked off the job over staff cuts and stagnant wages on June 5. Generative AI is a sticking point in some negotiations with the company, the union said.”

The third warning sign comes from Sebastian Grace, who passed along a truly disturbing item that the German tabloid Bild is laying off about 200 journalists while ramping up its use of AI. (Seb recently wrote a fine piece on journalism and AI for our website What Works: The Future of Local News.) Although those two developments at Bild are said to be unrelated, Jon Henley of The Guardian writes that Mathias Döpfner, the CEO of Bild’s corporate owner, Axel Springer, has said that ChatGPT and its ilk could “make independent journalism better than it ever was — or replace it.”

Axel Springer, by the way, also owns Politico, an important U.S. outlet for news about politics and public policy.

Do I think AI will soon replace reporters who do the hard work of going out and getting stories? No — at least not right away. But we’ve been losing journalists for 25 years now, and it seems certain that AI will be used, misused and abused in ways that accelerate that trend.

How ‘Freaks’ helped normalize people with disabilities: An excerpt from ‘Little People’

Nicolas Rapold has a fascinating essay in The New York Times (free link) about “Freaks,” a rarely seen 1932 horror movie directed by Tod Browning and  starring a troupe of sideshow performers — people with dwarfism, microcephaly, missing limbs and other conditions. As Rapold writes, “Freaks” has been embraced by some disability activists, as it conveys a “sense of both community and agency among the characters.” It’s also become such a cult classic that a friend of ours shows it at his birthday party every year.

In my 2003 book about dwarfism, “Little People,” I wrote about several artistic depictions of dwarfism, from “Freaks” to an Argentine film called “De eso no se habla” to “CSI.” Unfortunately, “The Station Agent,” starring the soon-to-be-well-known actor Peter Dinklage, was not released until shortly after the book was published, and that remains the gold standard in depiciting someone with dwarfism.

Here’s an excerpt from “Little People” in which I discuss “Freaks.”

***

For anyone who’s part of what the sociologist Erving Goffman calls a “stigmatized group,” identity as part of that group can all too easily take precedence over individual identity. Our changing attitudes toward dwarfism can be seen through artistic representations. Mini-Me and the late Hank the Angry, Drunken Dwarf aside, these representations are considerably more enlightened than they used to be. But the individual within is rarely shown, and even when he is, it is strictly within the confines of a group context.

Not long ago I rented the 1932 film “Freaks,” directed by the horror-movie pioneer Tod Browning. “Freaks” is a monumentally bad movie, and it was considered so offensive in its day that it was virtually impossible to see for many decades, excoriated in the United States and actually banned in Britain. Yet what fascinated me most was not its exploitive nature, which I had expected, but Browning’s apparent good intentions. At the beginning of the film, we are told that “freaks” — that is, the disabled freak-show actors who made up much of the cast — are as human as anyone else. And in fact, the first two-thirds of the movie consists of such folks as proportionate dwarfs, an achondroplastic dwarf, mentally retarded* microcephalics (“pinheads,” as they were known; think of Bill Griffith’s cartoon strip “Zippy the Pinhead”), and people without any limbs, all of them going about their business as normally as possible. It’s voyeuristic yet progressive at the same time.

Later, though, the movie transforms itself into the nightmarish vision of disability that the earlier images seem designed to counteract. When the average-size trapeze artist and her strongman boyfriend attempt to poison the dwarf she had married for his inheritance, the “freaks” murder the boyfriend and mutilate the bride, turning her into a monster that is part-woman, part-chicken. (Like I said, it’s a bad movie.) As the critic Joan Hawkins observes, the dénouement “directly contradicts the argument for tolerance that we are given at the beginning of the film. Having been initially reminded by the barker that physical difference is an ‘accident of birth,’ not the visible sign of some inner monstrosity, we are ultimately presented with a woman who has been turned into a freak as punishment for her immorality and greed.” Browning tells us that difference is morally neutral; then he shows us that it’s anything but.

One night when Becky was still a baby, we rented an Argentine film called “De eso no se habla” (“I Don’t Want to Talk About It”), a 1994 movie directed by Maria Luisa Bemberg. One of the stars is an achondroplastic woman named Alejandra Podesta, who marries a mysterious stranger played by Marcello Mastraoianni. We’d heard good things about it, and for the most part we were rewarded with a well-rounded coming-of-age portrait of a young woman with dwarfism. At the end, though, she runs away from the carefully constructed life that her overbearing mother (Luisiana Brando) has built for her so that she can discover her own individuality — which she accomplishes by joining the circus. We see her being greeted by a circus dwarf as she embarks on her new life. The message is muddled but unmistakable: despite being well-educated, happily married, and apparently accepted by her community, she can’t truly discover herself except by being with her own kind.

The modern version of this attitude was portrayed on television not too long ago, on the popular CBS show “CSI.” A murder has taken place at a Little People of America conference, and the crime-scene investigators have been called in to solve it. In the course of the next hour, we are treated to an earnest, politically correct, if not entirely accurate, seminar on the world of dwarfs and dwarfism. The dwarf actors themselves play characters who come across as capable and competent, yes, but also as prickly, defensive, bitter, even angry at their lot in life. The murderer turns out to be a dwarf who didn’t want his average-size daughter to marry a dwarf man — a rather nasty bit of self-hatred that was so predictable I’m surprised it made the final cut.

I don’t mean to be overly critical. The “CSI” episode stood out in many ways because of how good it was. We’ve certainly come a long way since “Freaks.” But I was struck by how even the most well-intentioned scriptwriters manage to fall into the trap of portraying dwarfs as associating mainly with other dwarfs (the LPA conference setting, after all, was an artistic decision, not a necessity) and as profoundly damaged by the mere fact of their dwarfism.

The one dwarf who might have been able to assert his individuality was the man who had been carrying on an affair with an average-size woman. And he was dead before the opening credits had finished rolling.

The group identity portrayed in “CSI” is clearly more progressive than that in “Freaks,” or even in “De eso no se habla.” But true individual identity is reserved for the average-size people who direct the dwarfs’ lives. For the most part, the dwarfs are not actors; they are acted upon. And when they do act, it is in negative, even horrifying ways: to kill and mutilate, to join the circus, to plan and carry out a complicated murder in a twisted effort to negate one’s own dwarfism.

* In 2003, the word “retarded” was not considered an offensive description for people with developmental disabilities; that came later. In fact, I also go into quite a bit of detail in “Little People” of how the word “midget” morphed from an accepted term for someone with proportionate dwarfism to an epithet on par with the n-word. Times change.

 

Two Alden papers, the Boston Herald and The Denver Post, will end commenting

Royalty-free photo via Wallpaper Flare

At least two daily newspapers owned by Alden Global Capital’s MediaNews Group will end reader comments on July 1.

The Boston Herald announced the move earlier today, saying that the change was being made to “dramatically speed up the performance of the website” as well as on its mobile platforms. The Denver Post took the same action last week, although editor Lee Ann Colacioppo cited bad behavior rather than technology, writing that the comment section has become “an uncivil place that drives readers away and opens those trying to engage in thoughtful conversation to hateful, personal attacks.”

Both papers emphasized that readers will still be able to talk back at them through social media platforms.

Wondering if this were a MediaNews-wide action, I tried searching about a half-dozen papers in the 60-daily chain and could find no similar announcements. I found something else interesting as well. The eight larger dailies that comprise the Tribune Publishing chain, which Alden acquired a couple of years ago, are now included as part of MediaNews Group, although they are still listed separately as well. (A ninth, the Daily News of New York, was split off from Tribune and is being run as a separate entity.)

The moves by the Herald and the Post represent just the latest in the long, sad story of user comments. When they debuted about a quarter-century ago, they were hailed as a way of involving the audience — the “former audience,” as Dan Gillmor and Jay Rosen put it. The hope was that comments could even advance stories.

It turned out that comments were embraced mainly by the most sociopathic elements. Some publishers (including me for a while) required real names, but that didn’t really help. The only measure that ensures a civil platform is pre-screening — a comment doesn’t appear online until someone has read it and approved it. But that takes resources, and very few news organizations are willing to make the investment.

The best comments section I know of belongs to the New Haven Independent, where pre-screening has been the rule right from the start. Keeping out racist, homophobic hate speech opens up the forum for other voices to be heard. The New York Times engages in pre-screening as well.

So kudos to the Boston Herald and The Denver Post — and I hope other news outlets, including The Boston Globe, will follow suit.

Sue Cross of INN tells us why this is a golden age of news innovation

Sue Cross at the recent INN Days gathering in Washington. Photo by Will Allen-DuPraw and used with permission.

On the latest “What Works” podcast, Ellen Clegg and I talk with Sue Cross, the veteran journalist who will step down as executive director and CEO of the Institute for Nonprofit News (INN) by the end of 2023. Sue has led INN since 2015, and has overseen a period of tremendous growth. There were 117 nonprofit newsroom members listed in the INN’s 2015 annual report. This year, INN has 425 member newsrooms.

She has also been a driving force in the NewsMatch program, a collaborative fundraising project that has helped raise more than $270 million for emerging newsrooms since its launch in 2016. Before joining INN, Cross was a journalist and executive at The Associated Press. Cross says we are in a golden age of news innovation, and she hopes to continue to lend her support. She also says she hopes to spend time on personal projects.

Ellen has a Quick Take on the launch of the Houston Landing, a nonprofit digital site serving Greater Houston. I provide an update on efforts to extract money out of Google and Facebook in order to pay for news.

You can listen to our conversation here and subscribe through your favorite podcast app.

OMG, this quote

From The New York Times:

The conversation between Mr. Lukashenko and Mr. Prigozhin was “very difficult,” said Mr. Gigin, who this month became the director of the National Library of Belarus. “They immediately blurted out such vulgar things it would make any mother cry. The conversation was hard, and as I was told, masculine.”