Doug Franklin to succeed Mike Sheehan as Globe CEO

Doug Franklin (via LinkedIn)
Doug Franklin (via LinkedIn)

Also published at WGBHNews.org.

Doug Franklin, a top executive with Cox Enterprises and Cox Media Group, will succeed Mike Sheehan as chief executive officer of the Boston Globe on January 1, according to an announcement made a little while ago by Globe publisher John Henry.

Henry’s memo, a copy of which was obtained by Media Nation, is effusive in its praise of Sheehan, crediting the former Hill Holliday advertising executive with untangling the Globe from the New York Times Company, which sold the Globe to Henry in 2013; moving the Globe‘s printing operations to a new facility in Taunton; and preparing the news and business staffs to move to downtown Boston in mid-2017.

“These initiatives are as complex as they are risky,” Henry wrote. “Any one of them would be a once-in-a-lifetime challenge for an executive. But the leadership team, working under Mike, has tackled each of them.”

Of Franklin, Henry says: “As I’ve gotten to know Doug over the past few months, I’ve come to understand that he is fearless, energeticarticulate, and passionate in his desire to help the Globe achieve our long-term goal of creating a sustainable business model for high level journalism.”

The Globe covers the story here.

The full text of Henry’s message to Globe employees follows.

Three years ago, I was fortunate enough to meet Mike Sheehan and was immediately taken with his passion for the Globe’s mission and his love of our city. It didn’t take much to get Mike to agree to help. If I recall correctly, employment negotiations took all of about two minutes, the first minute on compensation, the second on length of service. We never discussed either again. I’ve been involved in many protracted negotiations over the years, but this wasn’t a negotiation—it was a meeting of the minds of two people determined to serve and protect one of New England’s most important institutions during a difficult time for American newspapers.

This past January, Mike reminded me that the original term we agreed to was three years and it was time to start looking for someone to succeed him in the Chief Executive Officer role before the end of the year. So we quietly embarked on a truly national search, one that involved many strong candidates. There turned out to be no shortage of talented executives who wanted to serve in that capacity. Ultimately Mike, Brian [McGrory] and I settled on a new chief executive officer we felt was perfect for the role. I’ll elaborate on this in just a moment.

On behalf of everyone at the Globe, I’d like to thank Mike for putting aside his other business interests as an owner, partner, board member, and investor and being willing to take on the Globe challenge full force from Day One through Day One Thousand. In essence, we were a new company three years ago—unwinding systems and processes from the New York Times was the first order of business. The second order was figuring out how to reduce our very high cost structure, much of it tied to the inefficient printing of newspapers on presses configured in the late 1950s and our presence in an 800,000 square foot building with astronomically high utility and upkeep costs. The third order was making sure the news organization of the future was physically located in a central, vibrant neighborhood, in space designed for how people work today while looking ahead to our digital aspirations for tomorrow.

These initiatives are as complex as they are risky. Any one of them would be a once-in-a-lifetime challenge for an executive. But the leadership team, working under Mike, has tackled each of them.

The Taunton printing facility, which was not even a concept threeplus years ago is printing 725,000 newspapers a week, with the third of five press lines now operational. Over Thanksgiving week, the Taunton mailroom inserted 16 million pieces for the Globe and six commercial clients. By March 31, 2017 Taunton will be our sole printing and distribution center with projected annual savings of $22 million, a higher quality product, and the opportunity to attract more commercial printing work.

I have no question that our move of the newsroom and business operations to 53 State Street will have equal impact on our culture and our business. Demolition of the space is complete, construction will commence on January 1, and we’re on track for a mid-2017 move. Many of you have seen the design and flow of the space, and it’s clearly reflective of an organization that’s serious about the kind of reinvention that is underway in our newsroom and throughout the organization.

None of these moves were on the radar screen—mine or Mike’s—when we first met in December of 2013, but they’re well on their way to successful completion. While these complex projects have not been without challenges and stress, they are critical building blocks in helping us achieve our goal of long-term sustainability. Some of these changes are far from glamorous, but each one is utterly vital to the success of this company.

I asked Mike what he is most proud of during his tenure, and, in typical fashion, he answered without hesitation or mincing of words. “When that newspaper lands on my doorstep every morning, it’s more relevant and interesting than it’s ever been.” Honestly, I feel exactly the same way. Mike took this job, in large part, to do whatever he could to support Brian, Ellen [Clegg], and every dedicated reporter, columnist, and editor who works here. He’s stood beside Linda [Pizutti Henry] and me when four Pulitzer Prizes were announced. He understands the vital role the Globe plays in the region, and he vigorously promotes our mission throughout the business community every day.

In fact, of all the things I’ve grown to admire about Mike, that might be what I admire most. But beyond his devotion to the mission of journalism in our community, he has for many years been the ideal ambassador for many organizations in Boston. He is deeply respected within the business community and has been one of the most important behind-the-scenes individuals in the charitable sector. He is widely hailed as a no-nonsense executive who is an unfailingly decent human being, giving his time to so many in all walks of life. Everywhere I go, someone inevitably says to me, “I was just talking to Mike about…”

Like virtually every other newspaper CEO in the country, Mike has overseen necessary downsizing, and we’ve reduced expenses $30 million since 2014. But he has vigilantly approached the task of reducing with the mantra of “newsroom last.” To Mike, this is not a cause-related strategy as much as it is business related. His conviction that quality journalism attracts a premium audience and commands a premium price is intractable. Given our growth in paid digital subscriptions, now approaching 75,000, that intractability is not unwarranted. Case in point: the exquisite five-part narrative on the journey of Will Lacey has garnered hundreds of thousands of visits, with thousands upon thousands of people signing up for email updates on the series.

Please join Linda, Brian, and me in thanking Mike for all he’s done. While he’ll no longer be a Globe employee in 2017, he’s assured us this is just a technicality. He will always advocate for our mission and our business, and he will introduce and help his successor acclimate to the Boston community.

Now please join me in welcoming Doug Franklin as Chief Executive Officer of Boston Globe Media Partners and the Boston Globe, starting January 1, 2017. Doug is a seasoned newspaper executive, dedicating much of his career to Cox Media Group Properties and overseeing virtually all aspects of the business while leading change in each role along the way.

Between 2013 and 2015, Doug was Executive Vice President and CFO of Cox Enterprises, the parent company of all Cox businesses including communications, media, and automotive. Cox is an $18 billion company with 50,000 employees. Prior to that, from 2010 to 2013, he rose from EVP to President of Cox Media Group which is comprised of their TV, radio, newspaper, direct mail, and digital operations. Doug has extensive experience as a newspaper publisher, overseeing four Ohio newspapers including the Dayton Daily News from 2004 to 2008, then becoming Publisher of the Palm Beach Post for a short but high-impact stint in 2008, and the Atlanta Journal Constitution until 2010. Doug has experienced virtually every challenge our industry faces todayand succeeded at every turn. As I’ve gotten to know Doug over the past few months, I’ve come to understand that he is fearless, energetic, articulate, and passionate in his desire to help the Globe achieve our long-term goal of creating a sustainable business model for high level journalism.

Doug’s responsibilities at the Globe will include all business aspects, including production as well as the newsroom. He knows that we have made many tough decisions over the past few years, and there are undoubtedly more to come in an industry that is still coming to terms with massive, continuous changes in advertising and delivery—both in print and digitally. We have no choice but to succeed, and we will. This vibrant region depends on it.

Doug has met with members of the leadership team a number of times, and they share my enthusiasm in welcoming him to the Globe. He’ll be moving here from his current home in Sarasota, and given his eagerness to begin, you may see him around the building over the next few weeks.

On Wednesday, December 21, we’re planning a Town Hall meeting at 3 p.m. in the Atrium so Mike can say goodbye and Doug can say hello. Please join us there.

Best,
John

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Talking with Bob Schieffer about the future of news

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Recently I had the opportunity to record a podcast about my Shorenstein paper on the Washington Post under Jeff Bezos with CBS News legend Bob Schieffer and Andrew Schwartz of the Center for Strategic and International Studies. Our conversation was posted on Thursday.

Schieffer and I met last spring at the Harvard Kennedy School, where I was a Joan Shorenstein Fellow and he was the Walter Shorenstein Media and Democracy Fellow. Schieffer was a friendly, gregarious presence, and my fellow fellows and I enjoyed his company immensely.

My Shorenstein paper is part of a book project with a working title of The Return of the Moguls, which will be about the Post under Bezos, the Boston Globe under Red Sox principal owner John Henry, and the Orange County Register under entrepreneur Aaron Kushner, to be published by ForeEdge in 2017.

Schieffer and Schwartz’s podcast, “About the News,” offers regular updates about various media topics. It’s available at iTunes.

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[soundcloud url=”https://api.soundcloud.com/tracks/285333938″ params=”color=ff7700&show_artwork=false” width=”100%” height=”166″ iframe=”true” /]

What we know about the sale of the Boston Globe’s HQ

Update: I was so excited to get a copy of Sheehan’s announcement in my inbox that I didn’t check to see whether the Globe had the story. They did. Here it is.

The Boston Globe has found a buyer for its headquarters at 135 Morrissey Blvd. The announcement was made in an email to the staff Friday night from Mike Sheehan, chief executive of Boston Globe Media Partners. (Thanks, source! You are a prince or princess among men or women.) Here’s Sheehan:

Just wanted you to know that BGMP has entered into an agreement to sell our headquarters at 135 Morrissey Boulevard. We have also entered into a confidentiality agreement with the buyer, so I can offer no details about the transaction at this time. This is just the beginning of the process; I’ll keep you updated as it proceeds.

Have a great weekend.

Mike

I tweeted out the news a little while ago, but it’s raised more questions than answers among people who don’t follow this stuff obsessively. So here’s a bit of background.

1. The Globe‘s editorial and business operations are moving downtown, into rented office space at 53 State St. The target date for the move is January 1, but I’m guessing that will prove to be ambitious.

2. The printing operations are moving to a new facility in Taunton.

3. This is a true fact:

https://twitter.com/bfs82466/status/754310813700222977

4. In 2013 John Henry bought the Globe, the Worcester Telegram & Gazette, and the Morrissey Boulevard headquarters from the New York Times Company for a total of $70 million. He later sold the T&G for an undisclosed amount that has been estimated at somewhere between $7 million and $19 million. In 2014, the Globe reported that the Morrissey Boulevard property might be worth somewhere between $50 million and $70 million. So it is likely that Henry will have ended up getting the Globe for free. On the other hand, he’s losing money—or, as Globe editor Brian McGrory put it recently in a memo announcing buyouts, “The Globe’s numbers aren’t as good as our words (or photos, videos, and graphics).”

5. As Sheehan wrote, the identity of the new owner of the Morrissey Boulevard property and his intentions are not being announced at this time. So here’s some speculation from me and some sharp observations from Bill Forry, editor of the Dorchester Reporter.

https://twitter.com/dankennedy_nu/status/754294897348341760

https://twitter.com/dankennedy_nu/status/754299131506659328

Big changes (and shrinkage) coming to Boston.com

Sounds like big changes are coming to Boston.com, the free website the Boston Globe launched in the mid-1990s and whose mission has shifted a number of times over the years.

The takeaway from the memo below, from Boston.com general manager Eleanor Cleverly and chief engineering and product officer Anthony Bonfiglio, is that the free site will get smaller (buyouts are being offered) and that the priority will be the paid BostonGlobe.com site. It also sounds like Boston.com is being repositioned as a lifestyle-and-entertainment site in a way that’s not unlike a suggestion I made a year and a half ago at WGBHNews.org.

The news comes just days after Linda Henry, wife of Globe publisher John Henry, was given oversight responsibilities for Boston.com.

I don’t like to see people lose their jobs, but beyond that, the changes might make sense depending on how they play out. There is no reason for Boston.com and the Globe to be in competition with each other; several people left the Globe just last week in response to the latest round of buyouts. If this pushes a few Boston.com readers to pay for the Globe, so much the better. And as a Globe reader, I’m glad to hear that the recently redesigned online sports pages may be a model for the rest of the site.

News of the memo was broken by Carly Carioli on Twitter.

The memo follows.

Hello all,

Boston.com is now more than twenty years old; and this year, Globe.com celebrates its fifth anniversary. These sites are the two most popular digital news and information destinations in New England. As the digital landscape continues to change, we too must change and evolve.

The number one, long-term priority of our organization is to significantly grow our digital subscriber base at Globe.com. In order to do so, we need for our two sites to become more complementary in their day-to-day content and businesses.

Boston.com will continue to be the region’s best free go-to site for things to do, where to live, what to drive, where to work, destinations for travel and so much more, while also evolving to more closely focus on the needs of our audiences in key demographic segments and advertisers who are trying to connect with our audiences. It will be the indispensable guide, resource, and forum for the region. Boston.com will also be a portal to news from The Boston Globe for millions of visitors every month.

The Boston Globe will continue to build on its remarkable Pulitzer Prize-winning journalism and its position as a leader in paid digital subscribers among metro dailies in the country. Globe.com will remain the foremost site for news, information, and journalism from our region. The recent launch of our in-depth, graphically enhanced sports site is just the beginning of what is in store for Globe.com.

There will be a clearer differentiation between the in-depth journalism of Globe.com and the community-centered resources of Boston.com. With resulting efficiencies anticipated, we are offering a voluntary buyout program for those who work in dedicated digital roles across Boston Globe Media Partners. A reorganization of the digital operation is under way. This will create fewer redundancies, increased collaboration, greater efficiency and cost savings across the company.

You will undoubtedly have questions about these changes, particularly how they will personally and professionally impact you. Over the course of the next few weeks, we will host Q&A sessions for departments across Boston Globe Media Partners, beginning this afternoon. We will also address, with more specificity, how this new vision will be reflected in our core digital products.

For those of you who are staying as we move ahead, know that you will be part of a team of smart, collaborative, digital-first thinkers who will generate stories of great relevance and innovative products we can all be proud of. For those who choose to take this buyout, thank you for making our digital experience such an important part of our future.

Eleanor and Anthony

Linda Henry, wife of Globe owner, will oversee Boston.com

Linda Henry. Photo via Twitter.
Linda Henry. Photo via Twitter.

Well, that was fast. Just a day after Boston Globe editor Brian McGrory announced that chief digital guy David Skok would be leaving later this year, two people who will take over some of his duties have been named. One is a real eye-opener: Linda Pizzuti Henry, wife of Globe owner John Henry, who will oversee Boston.com.

The other is Anthony Bonfiglio, currently the executive director of engineering, who’ll be in charge of engineering, development, product, and design.

When I gave a “Rave” to Skok on Beat the Press Friday, host Emily Rooney asked me if Skok’s departure was related to Linda Henry’s elevation. My honest answer is that I have no idea. It’s something I would certainly like to find out.

It’s also not clear how hands-on Linda Henry intends to be. Eleanor Cleverly, the general manager of Boston.com, has gotten good reviews for stabilizing the site after a rocky transition from being the Globe‘s online home to its current incarnation as a free standalone service. And Cleverly will remain.

It’s way too early to assess what this will all mean, but I’ve heard from a number of insiders that Linda Henry is smart and generally a force for good. Still, it’s an unorthodox move.

The Globe still needs a journalist to replace Skok as managing editor for digital (he’s vice president for digital at Boston Globe Media Partners as well). But since Skok isn’t leaving right away, I suppose that can wait.

What follows is a memo from Mike Sheehan, chief executive of BGMP.

I want to let everyone know that Anthony Bonfiglio will now oversee digital operations, including engineering/development, product, and design across all of BGMP.

Anthony joined us two years ago from Visible Measures, where he was VP of Engineering. Since then, his impact has been immense. He oversaw the rollout of agile software development processes and best practices across the product and engineering teams. As a result, we’ve shortened time-to-market from weeks to multiple releases every week across all teams, creating a predictable and transparent development process. Anthony helped transition much of the business to WordPress and has overseen many of our digital redesigns. He was a key contributor in the launch of Stat.

On the business side, Anthony folded creative services developers into the overall engineering organization and greatly increased their productivity. He also successfully assumed management of our ad operations organization during a critical phase and has since transitioned it back to Advertising.

In short, Anthony has proven himself as a leader who can make a very complex organization faster, better, and more agile. He will continue to report to Wade Sendall.

Brian McGrory informed the newsroom yesterday that David Skok has decided to leave the Globe by the end of the year. Regarding David’s boston.com responsibilities, Eleanor Cleverly will continue day-to-day oversight and management of boston.com, but it will now report to Linda Henry in her current role as Managing Director.

I know I join everyone in wishing David Skok nothing but success and happiness in all his future endeavors and in expressing deep gratitude for all he’s done over the past three years. He has been a driving force in the success we’ve experienced on bostonglobe.com and, with Eleanor and her team, was key to stabilizing boston.com over the past six months. As he transitions out, the leadership of Anthony, Eleanor, and Linda will help us continue to be the region’s leading source of journalism that becomes more relevant and interesting by the hour.

The Boston Globe is headed for another round of buyouts

The Boston Globe is once again downsizing its newsroom, according to an email sent to the staff from editor Brian McGrory earlier this morning and obtained by Media Nation.

We’ll have to see how this plays out. But one intriguing theme is the idea that this comes at what McGrory calls “an inflection point.” The newsroom and business operations will be moving downtown early next year, a new printing plant is coming online in Taunton, and the “reinvention effort” McGrory announced a few weeks ago will soon yield results.

The optimistic spin would seem to be that the Globe of the future will soon be in place, and that if everything works according to plan, there should be no further need for cuts. A pessimist might observe that the newspaper business continues to shrink. But let’s hope owner John Henry and company can overcome the prevailing trend.

McGrory’s email:

Hey all,

Yet again in the world’s worst-kept secret category, we plan to put another buyout on the table, probably by the end of this week. These things aren’t really meant to be a secret. They just take a while to come together, despite our vast experience with them.

There’s no complicated math involved. There’ll be two weeks for every year of service, with the package capped at a year’s pay. Everyone in the newsroom will get an offer. The company reserves the right, as with all prior buyouts, to reject anyone who puts in for it.

To the obvious question of why, as in, why again, why so soon after the prior buyout of last autumn, the answer is pretty straightforward: The Globe’s numbers aren’t as good as our words (or photos, videos, and graphics). So we need to take down costs across the company, an exercise that virtually all other news organizations in the nation, legacy and digital-only, are focused on right now. Other parts of this building are doing this as well.

This particular buyout is being offered as the Globe arrives at an inflection point, which is why I’m hopeful that it will work well for a portion of our room.

First, we’re moving downtown come January 1. While this is great for the organization, on a personal level, commutes will be different, rituals disrupted, and parking will no longer be free and easy. Second, we’re undertaking a reinvention initiative that will in all likelihood lead to a profoundly different approach to a good part of our work. Everybody in this room should be prepared for their jobs to change in ways that may be significant. Change is as exhausting as it is exhilarating, and some people have had enough. We respect that, and are offering this enticement now so we can all be prepared going forward. To be very clear here: This will be the last buyout before the move downtown.

For those who plan to stay, please know this: There are fascinating times ahead. We can curse the economic problems that have beset the entire industry, and guilty as charged: I’ve done more than enough of that myself. But at the same time, we can and should feel privileged to be part of any solutions. Between a new printing facility in Taunton that will produce papers far sharper than anything in our history, to new offices downtown that will put us in the flow of this city, to the surge in readership on bg.com, the success in digital subscriptions, and the consistently amazing journalism that you produce day after day in the face of ferocious industry forces, there’s not a newsroom in this nation better positioned to succeed than ours. None of it is easy. All of it is vital – and noble. We, meaning you, can do this. You already are.

I’ll be in the Winship Room today at 11, 2, and 6 to talk a bit more, take your questions, and hear what’s on your mind.

Brian

Millionaires, billionaires, and the future of newspapers

tumblr_static_policycast_logoHard to believe, but my time as a Joan Shorenstein Fellow at Harvard’s Kennedy School will be ending soon. Recently I recorded an HKS PolicyCast podcast under the expert guidance of host Matt Cadwallader. We talked about my research regarding wealthy newspaper owners and whether the innovations they’ve introduced may show the way for others. I hope you’ll give it a listen.

As I’ve written before, I’m working on a book that will largely be about three such owners—Amazon’s Jeff Bezos, who bought the Washington Post in 2013; Red Sox principal owner John Henry, who announced he would purchase the Boston Globe just three days before Bezos made his move; and greeting-card executive Aaron Kushner, whose time as publisher of the Orange County Register ended in 2015, but whose print-centric approach made him perhaps the most closely watched newspaper owner of 2012-’13.

Bezos and the Post will be the subject of the paper I’m writing for Shorenstein, so—in case any of you folks at the Globe were wondering—I’ve suspended my reporting on the Globe for the time being. I’ll be back.

Globe editor McGrory: It’s time to rethink everything we do

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Brian McGrory. Photo (cc) by the Newton Free Library.

A copy of Boston Globe editor Brian McGrory’s latest newsroom memo just wafted through an open window here at Media Nation. And it’s a doozy—an invitation to rethink how the Globe newsroom does just about everything, from the way beats are structured, to how many days the paper should appear in print, to how best to use technology.

“To help shape the discussion,” McGrory writes, “consider this question: If a wealthy individual was to give us funding to launch a news organization designed to take on The Boston Globe, what would it look like?” Needless to say, the Globe itself is already owned by a wealthy individual—John Henry, a financier who is the principal owner of the Red Sox.

Last fall I asked McGrory if the redesigned, thinner Saturday print edition was a prelude to cutting back on the number of print days. At that time he said no, but added, “We’re constantly thinking and rethinking this stuff.” Many newspaper industry observers believe it’s inevitable that daily papers will eventually move to a weekend print edition—where most of the advertising appears—supplemented by digital the rest of the week.

The conversation is being facilitated by three outside consultants, Tom Rosenstiel and Jeff Sonderman of the American Press Institute and Marty Kaiser, the former editor of the Milwaukee Journal Sentinel.

So let’s get right to it:

Hey all,

It’s time to bring everyone up to date on a series of conversations I’ve initiated among senior editors over the past couple of months, conversations intended to lay the groundwork for a no-sacred-cows analysis of our newsroom and what the Globe should look like in the future. It’s also time to get the room fully involved in the process.

You know it as I know it: The Globe, like every other major legacy news organization, has faced what have proven to be irreversible revenue declines. The revenue funds our journalism. The declines have mandated significant cuts over the past dozen years.

There’s far too much good that goes on at this organization on a moment-by-moment basis to allow ourselves to be consumed by what’s wrong with the industry. But we can’t ignore hard realities, either, or simply wish them away. My own strong preference is to somehow shed the annual reduction exercise that seems increasingly inevitable here and everywhere. So I’ve asked senior editors to think about how we, at the very least, might get ahead of the declines, and in the best case, work to slow or even halt them. To help shape the discussion, consider this question: If a wealthy individual was to give us funding to launch a news organization designed to take on The Boston Globe, what would it look like?

There are important issues to raise and explore in what I’ll call a reinvention initiative: Do we have the right technology? Do we train staff in the right way? Should we remain in the current print format that we have now, same size, same sections? Do we have the right departments? Is our beat structure outdated? How can our work flows improve? Do we have too many of XX and not enough Ys? Should we publish seven days a week? Do print and digital relate in the right ways?

The questions could go on and on. They could become bolder still.

Easy answers, as you well know, are elusive. The good news is that we’ve got an absurdly smart, dedicated collection of journalists, many of the best in the nation, that has embraced profound and meaningful change over the years, always while maintaining our values. We’ve built two of the most successful websites in the industry, first boston.com, and now bostonglobe.com. The latter site is not only thriving, but growing rapidly, up more than 15 percent in uniques and page views this year over last, and leading the league in digital-only subscribers—the most important metric. We successfully overhauled key parts of the site last year. We’re about to launch a major sports redesign this spring, all while we confidently spread our wings with a broader array of stories and topics geared first to our web audience.

At the same time, we haven’t just maintained print, but enhanced it over the past few years, with a great new standalone business section through the week, a Sunday Arts section that showcases some of the best critics in the industry, Address, premium magazines, broadsheet feature sections. I’m missing things, I’m sure. We saw quite clearly in January just how much the physical paper means to an enormous swath of our readership.

The journalism, through it all, has been consistently exceptional. We drove the Olympics debate. We launched a national debate on concurrent surgery. We’ve been one of the smartest, freshest voices on the national political scene. We’ve chronicled poverty in rural Maine and economic segregation in greater Boston in deeply memorable ways. Day in, day out, we are one of the most thoughtful metropolitan news organizations in the land.

All of which is to say: We’re very good at change. We’re committed to high standards. We are well-positioned to go even further.

So I’ll frame the discussion one more way: Is it possible to build something bold rather than shrink what we have?

It’s perfectly reasonable to ask whether this reinvention initiative is an excuse for more cutting. The glib answer is that we don’t really need an excuse to cut. The revenue declines require it. The more involved answer is that even without declining revenue, we should still be exploring reinvention, given the massive advances in technology and massive changes in reader habits. And even without a reinvention initiative, we’d still have to cut. So the honest answer is that a reinvention would naturally take into account the realities of declining revenues.

I’ve sought some outside counsel to help facilitate the process, people who have thought long and hard about these issues and are deeply knowledgeable about what’s been tried at other news organizations and how it’s worked. Tom Rosenstiel and Jeff Sonderman, the executive director and deputy director respectively of the American Press Institute, plan to be in the newsroom on Friday—tomorrow—to meet in small groups with some staff. They’ll be joined by Marty Kaiser, the highly respected former editor of the Milwaukee Journal Sentinel, who has worked with Tom on these exact issues. After Tom, Jeff, and Marty get an initial sense of our newsroom, we’ll discuss a path forward and how they might help. The key is to create a process that involves as many people as possible, at all levels, tapping into the wealth of creativity that is this newsroom’s trademark.

This is a significant and important undertaking. It’s also an exciting one. We’re in a moment in this industry and at this organization that requires us to be bold (have I used that word enough yet?) and imaginative, always in our journalism, but also in determining how we best fulfill our civic responsibilities. There’s not the tiniest bit of doubt that we’re up to the challenge.

I’ll be reaching out to some of you about meeting with Tom, Jeff, and Marty tomorrow, and then I’ll report back soon in a series of Winship Room gatherings about the road ahead. We’re committed to a process in which everyone can effectively share their thoughts, ideas, and concerns. In the meantime, feel more than free to reach out to me directly.

Brian

Maybe now they’ll revive the slogan ‘The Globe’s here’

$_35If only the delivery folks at The Boston Globe could turn the clock back to December 27, 2015. That’s the last day that Publishers Circulation Fulfillment delivered the print edition. It’s also the last day that Globe customers could be reasonably sure the paper would show up on their doorstep as promised.

Well, the Globe is going to try to do just that. After a disastrous debut by a new vendor, ACI Media, followed by an emergency move to bring back PCF to handle many of the routes, the Globe is ditching ACI and going back to PCF exclusively, according to this report by Mark Arsenault.

In the early weeks, the region was in an uproar. Improvement appeared to be around the corner on the weekend of January 2 and 3, when hundreds of Globe staffers helped assemble and deliver the Sunday paper. But then the Globe itself ran a devastating story by Arsenault and Dan Adams reporting that delivery would not return to normal for four to six months. That, in turn, led to the partial restoration of PCF and an apology by publisher and owner John Henry.

Even though the delivery situation had partly recovered from the initial disaster, I’ve continued to hear complaints from readers right up through last week. It is mind-boggling that ACI was never able to get it right. You have to wonder what kind of promises they made that convinced Globe executives they could handle the job, and why those executives believed them.

No word on how much pain was inflicted on the Globe in terms of lost circulation or financial setbacks.

Your Saturday media round-up

No, not the debut of a new feature. But there’s a lot going on today. So let’s get to it.

• Jason Rezaian is coming home. Rezaian, who’s a Washington Post reporter, is being released by Iran along with three other prisoners as part of a swap. Meanwhile, Iran is moving closer to compliance with the nuclear deal, and, as we know, it returned without incident a group of American sailors who had drifted into its territorial waters even as the Republican presidential candidates were calling for war or something.

What President Obama’s critics refuse to acknowledge is that Iran is complicated, factionalized, and slowly lurching toward better (not good) behavior. Obama has invested a considerable amount of his moral authority into trying to nudge along a less dangerous Iran, and his efforts are paying off.

And kudos to Post executive editor Marty Baron, who has kept the spotlight on Rezaian’s unjust imprisonment for the past year and a half.

• The routes are at the root. Boston Globe reporter Mark Arsenault today has the most thorough examination yet of what went wrong with the Globe‘s home-delivery system when it switched vendors at the end of December. Arsenault takes a tough look at the decisions made by the paper’s business executives, who clearly did not do enough vetting of the plans put together by the new vendor, ACI Media Group. And he opens with Globe publisher John Henry amid thousands of undelivered papers at the Newton distribution center, sending a message that, yes, the owner is engaged.

As has been reported previously, but not in as much detail as Arsenault offers, ACI’s routes just didn’t make sense. And what looked like a mere glitch at the end of day one turned into a catastrophe as drivers walked off the job once they realized there was no way they could make their appointed rounds.

It’s the Globe itself that has to take primary responsibility, of course. But based on Arsenault’s report, ACI officials—who did not speak to him—clearly sold the Globe a bill of goods. If ACI has a different perspective on what happened, we’d like to hear it soon.

• Digital First workers revolt. Employees at Digital First Media are fighting for their first raise in seven to 10 years, according to an announcement by workers represented by the Newspaper Guild. These folks have been abused for years by bad ownership as hedge funds have sought to cash in.

The effort covers some 1,000 Guild members. It’s unclear whether employees at non-Guild papers—including the Lowell Sun and the New Haven Register—would be helped.