Boston.com hires a top editor

Matt Gross
Matt Gross

Boston.com, the venerable free website started by The Boston Globe in the mid-1990s, relaunched earlier this year with a new design and a difficult task: to find an audience without any Globe content, which was moved lock, stock and barrel behind the BostonGlobe.com paywall (with fairly generous sharing options).

The site also launched without a top editor, although Hilary Sargent of ChartGirl fame (see this Jack Shafer story) has been a visible presence as news and homepage editor. The new Boston.com offers a combination of aggregation, viral content and some original reporting. Traffic initially took a dip, but rose every month from April through July, according to Compete.com.

Now the site has named an editor — Matt Gross, the former editor of BonAppetit.com. Sargent will be his deputy. The press release is below.

Boston (Sept. 10, 2014) — Matt Gross, award-winning editor, writer and author, has been appointed as the new editor of Boston.com, effective Sept. 29.

Since 2012, Gross, 40, was editor of Condé Nast’s BonAppetit.com, where he designed and executed an innovative content strategy that tripled the number of monthly unique visitors in less than two years. Under his direction, BonAppetit.com became a widely known digital hub for entertainment, style, events, recipes, and pop culture.

From 2006-2010, he wrote the popular “Frugal Traveler” column for the New York Times, traveling to dozens of countries in pursuit of money-saving tips for fellow travelers.

He has also written on food and travel for several national publications, including Afar and Saveur magazines, and served as an editor at outlets ranging from FoxNews.com to New York Magazine and Vietnam News. He is also the author of 2013’s “The Turk Who Loved Apples,” a chronicle of his world travels.

“My primary goals as Boston.com editor are to understand what readers are interested in, how they use the site, and how Boston.com can best serve its audience,” said Gross.

“I’ve been to many cities around the world and my favorite ones are those that have a very distinct personality. Boston is unique, and I look forward to leading the team at this vibrant website that is such a critical part of the city’s daily conversations.”

Long before becoming a multilingual globetrotter, Matt called Massachusetts home, having grown up in Concord and Amherst. He is relocating to Boston from Brooklyn with his wife, Jean, and two young children.

“Matt’s experience gives him a unique perspective that will drive compelling content, leveraging multimedia and social channels to tell great stories on Boston.com, which will celebrate its 20th anniversary next October,” said Corey Gottlieb, Executive Director, Digital Strategy & Operations at Boston Globe Media Partners. “His vision will help to further define Boston.com’s identity.”

Boston.com also announced that Hilary Sargent has been named deputy editor of the site. Sargent, formerly the news and homepage editor, has been key in the reinvention of Boston.com content for the past ten months.

“NPR” is not a synonym for public radio

This is a mistake that comes up over and over, and today’s offender is the Boston Globe. The headline on an editorial about the Mike Daisey/“This American Life” debacle reads “NPR: Exposing Apple’s worm, and its own.”

The editorial itself refers to “This American Life” as an “NPR show.” It goes on to note that Daisey’s fabrications about his trip to China were unearthed by “another NPR reporter.” (“Another”? Daisey is not a reporter.)

If you haven’t figured out where I’m going by now, “This American Life” is not an NPR program. It’s produced by Chicago’s WBEZ Radio, a public station, and distributed by Public Radio International, a competitor of NPR’s.

Daisey’s assault on the truth was exposed by a reporter for “Marketplace,” which is produced by American Public Media, yet another NPR competitor.

But wait. Doesn’t “This American Life” appear on NPR stations? No. And here’s where it gets confusing. Plenty of public radio stations market themselves as NPR stations because it’s a name brand they can use to attract listeners and advertisers — oops, sorry. Underwriters. NPR itself does not own stations.

Both of Boston’s large public stations, WBUR (90.9 FM) and WGBH (89.7 FM) call themselves NPR stations. But WBUR’s license is held by Boston University, and WGBH is an independent nonprofit organization that includes radio and television stations. (Disclosure: I’m a paid contributor to WGBH.) NPR is just one of several services (albeit the best-known) from which public radio stations buy programming.

“In a just world,” Reuters media columnist Jack Shafer recently tweeted, “we could say ‘NPR’ to describe all public radio, just as saying ‘Kleenex’ covers Scott Tissues and generic brands.”

Shafer was kidding, of course. And it does get confusing. But NPR takes enough grief from its critics without having to get blamed for programming on rival networks.

Now, if you’ll excuse me, I’m going to send an email to CNN complaining about Sean Hannity.

Afternoon update: The headline and editorial have been rewritten, and a correction has been appended.

Photo (cc) by Raul654 and republished here under a Creative Commons license. Some rights reserved.

Debating Keystone, the environment and the Chinese

I honestly had no intention of using Storify again today, or even any time soon. But after Jim Naureckas of Fairness and Accuracy in Reporting (FAIR) and I tweeted back and forth over the merits of Joe Nocera’s New York Times column on the Keystone XL pipeline, Reuters media critic Jack Shafer said I should post it. So here it is. The world will little note nor long remember …

[View the story “Hot liberal-on-liberal action” on Storify]

Slate inexplicably lays off Jack Shafer

Jack Shafer

Earlier this summer, Mark Lisheron called and asked if I’d like to talk with him for a profile of Slate media critic Jack Shafer that he was writing for the American Journalism Review. Well, of course. Shafer is among the very best when it comes to journalism about journalism. He’s also been kind to me over the years, so I was happy to return the favor. You can read Lisheron’s piece here.

Then, yesterday, the inexplicable happened: Slate got rid of Shafer, according to AdWeek, with editor David Plotz citing ongoing financial woes at the pioneering webzine. Erik Wemple of the Washington Post also ties the move to problems at the Washington Post Co., which owns Slate.

Shafer is a dogged reporter in a field where too many media critics would prefer to sit back and pontificate. (Yes, irony alert. I get it.) But he wore his reporting lightly in the sense that you could tell how much research he’d put into his pieces, yet he didn’t feel compelled to show his work all the time. As a small-“l” libertarian, he also brought a calm, iconoclastic perspective to a field dominated by liberals and conservatives thundering at each other about allegations of bias.

It was Shafer who popularized my two favorite descriptions of Rupert Murdoch: “rotten old bastard” and “genocidal tyrant.” Though Shafer is no admirer of Murdoch, he uses the former description more affectionately than not, and “genocidal tyrant” is actually something Murdoch himself coined. Nevertheless, I always enjoy borrowing those descriptions and crediting them to Shafer.

As for Slate, well, times are tough, and I suppose Plotz has access to website traffic numbers to justify his decision. But as far as I’m concerned, Shafer is pretty much the only reason to look at Slate, and it’s hard to imagine I’ll even bother with it anymore other than for exceptional articles someone flags on Twitter.

Shafer, I suspect, will soon surface in a better job than he’s got now. Still, this is a bitter day.

Photo via the Missouri School of Journalism.

Four smart people, two debates

In today’s Boston Globe, civil-liberties lawyer Harvey Silverglate and Globe columnist Scot Lehigh take on the issue of former Massachusetts Senate president Bill Bulger’s conduct with regard to his brother Whitey Bulger, the notorious mobster who’s been charged in connection with the killings of 19 people.

Silverglate argues that Bill Bulger, also a former president of UMass, was under no obligation to help authorities capture his brother, and that the testimonial privilege granted to spouses should be extended to other family relationships as well. Lehigh counters, “Faced with a moral dilemma, William repeatedly made the wrong choice, putting loyalty to his felonious brother over responsibility to his neighborhood, his constituents, or the larger public community whose university he led.” (Note: Silverglate and I collaborate occasionally, and the latest example will be online later today.)

On an entirely different matter, Slate media columnist Jack Shafer assesses Patch, AOL’s network of hyperlocal sites, and finds them lacking. “Besides being wildly expensive to create, hyperlocal news doesn’t seem to appeal to a broad audience,” Shafer writes.

That prompts a response from Howard Owens, publisher of The Batavian, an independent hyperlocal site in western New York. (Owens posts two comments; read the second one first.) Here’s an excerpt:

As my friend and fellow indie publisher notes, it’s only expensive if you have a big corporate structure to support and shareholder demands to meet. There are a handful of successful local online ventures that produce a ton of highly engaging, sought after, popular, memorable local news that do it at a fraction of the cost of the corporate entities.

I posted a brief comment as well, contending that Shafer’s complaint seems to be more about his lack of interest in community news than about anything intrinsic to Patch.

Instant update: Paul Bass, editor and founder of the New Haven Independent, just weighed in. And if you scroll way down, you’ll see a brief comment from another Media Nation favorite, Debbie Galant, co-founder and co-editor of Baristanet in Montclair, N.J.

Reflections on the state of media criticism

Hayes_20091222I’ve got an essay in the current issue of Nieman Reports on the evolution of media criticism, from its roots in the work of A.J. Liebling and the alternative press to its current status as an Internet-fueled growth industry.

The essay is, in part, a review of a new book by the media scholar Arthur Hayes called “Press Critics Are the Fifth Estate: Media Watchdogs in America.” Hayes deliberately eschews journalistic practitioners of media criticism such as Jack Shafer, Howard Kurtz, David Carr, Eric Alterman and Liebling himself in favor of political activists. (The cover aside, Stephen Colbert and even Jon Stewart receive surprisingly little mention.)

Hayes’ argument is that activists from ideological organizations such as Accuracy in Media on the right and Fairness and Accuracy in Reporting on the left are more likely to bring about change than those whose mission it is to report on media institutions and write about their findings. As you might imagine, I disagree. I write:

At its best, media criticism — like all good journalism — is about digging out uncomfortable facts and telling them fearlessly. It is difficult to do well and, it shouldn’t be the critic’s job to bring about change. Truth is a rare enough commodity that it ought to be valued for its own sake.

Hope you’ll take a look.

Last thoughts (probably) on Maureen Dowd

New York Times public editor Clark Hoyt today largely absolves columnist Maureen Dowd, writing, “I do not think Dowd plagiarized, but I also do not think what she did was right.”

Over the past week, I’ve thought a lot about plagiarism in the context of teaching journalism students. So it’s relevant to point out that, at Northeastern, we define plagiarism as “intentionally representing the words, ideas, or data of another as one’s own … without providing proper citation.” Based on what we now know, I sort of agree and sort of disagree that Dowd did not plagiarize. And I definitely agree that what she did wasn’t right.

When the news broke that Dowd had copied more than 40 words from Josh Marshall’s Talking Points Memo without quotation marks and without attribution, my first thought was that bloggers would pore over everything Dowd had written to see if they could find other examples. Well, it’s been a week, and the Marshall incident still stands alone. I don’t think it’s plausible that Dowd would suddenly start plagiarizing at the age of 57. So not only is this a first-time offense, but it speaks, I think, to a lack of malice aforethought on her part.

Earlier in the week, I and other commentators wrote that we had a hard time believing Dowd could be telling the truth when she said she had somehow managed to insert Marshall’s words, almost verbatim, based on a casual conversation she’d had with a friend. She has now clarified that, telling Hoyt she’d exchanged e-mails with a friend — still unnamed — and then copied and pasted his or her thoughts from the e-mail into her column.

That is a pretty lame way to write a column, and as Hoyt says, readers have a right to expect that a columnist, as opposed to a news reporter, will use her own words except when quoting others. Dowd’s editor, Andrew Rosenthal, disagrees.

Now, this may surprise readers who’ve never worked in a newsroom, but Rosenthal’s take is pretty much in sync with the way journalists work. As an editor, I have written whole paragraphs into opinion pieces by people with well-known bylines. As a writer, I’ve had editors do the same with me. But it’s one thing to acknowledge that journalism is a collaborative process; it’s another to have friends help you write your column, and then turn it in to your editors without telling them.

If intentional theft is at the heart of plagiarism, then Dowd didn’t plagiarize Marshall. But she did plagiarize her friend, even if she did it with that friend’s acquiescence. And though she may never have lifted someone’s published words before last week, it could well be that she frequently cobbles together e-mails from friends in the course of writing — assembling? — her column.

At Media Matters, Eric Boehlert calls on the Times to produce the e-mail. At Scripting News, Dave Winer offers a similar view. My own take at this point is that Dowd not only owes us a fuller explanation, but she also owes her readers an apology. A brief suspension wouldn’t be out of order, either. It’s not a matter of wrecking her career; it’s a matter of basic accountability.

By far the most logical explanation would be that Dowd copied and pasted the Marshall passage herself with the intention of crediting him, and then forgot to do so. We could all understand that. Because she has given us something so much less straightforward, and because we still don’t know everything, I wonder if something else is going on.

At the Nytpicker, Amy Alkon asks something I’ve been wondering myself. Is it possible that an assistant did most of the work, including grabbing the Marshall quote without attribution, and that Dowd is now covering for both the assistant and herself? Normally I don’t like engaging in such speculation. But given the lack of transparency on the part of Dowd and her editors, I see no reason why we can’t offer some educated guesses.

Unfortunately, Dowd had the day off today. She should be writing her next column for Wednesday’s paper. I’ll extend to her the same invitation she received from Slate’s Jack Shafer last week: She should use her column to tell us what happened, how it happened and what she’s learned from the experience.

The standards to which she is held ought to be at least as high as those expected of any college sophomore.

Photo of Maureen Dowd (cc) by Matthew and Peter Slutsky and republished here under a Creative Commons license. Some rights reserved.

Maureen Dowd odds and ends

As the Maureen Dowd plagiarism story continues to wind down, a few stray pieces:

  • Despite Jack Shafer’s splendid suggestion that Dowd offer a full accounting of what happened in today’s column, she instead weighs in with an insipid imaginary conversation between Dick Cheney and Donald Rumsfeld. Gah.
  • Talking Points Memo’s Josh Marshall, whose words were appropriated without credit by Dowd in her Sunday column, says he “never thought it was intentional,” and “that’s pretty much the end of it.”
  • The New York Post has picked up my Guardian column on the matter. Sure, I’m getting a kick out of it. But I’m also less than thrilled to be drafted by Rupert Murdoch into his ongoing pissing match with the Sulzbergers.

Dowd was just talking with a friend

I don’t think New York Times columnist Maureen Dowd committed a hanging offense. But I continue to be troubled by her explanation of how she came to lift a paragraph from Josh Marshall’s megablog, Talking Points Memo.

OK, so Dowd was “talking” in a “spontaneous” manner with a friend, as she put it to the Huffington Post. Fine. I had decided to assume for the purpose of moving on that by “talking” she meant “e-mailing.” It would be completely believable if she had copied and pasted from a friend’s e-mail who had volunteered to help her write her column. Lame, but believable.

And yet here is what she told a blog called the Nytpicker, via e-mail:

no, we were going back and forth discussing the topic of the column and he made this point and i thought it was a good one and wanted to weave it in;
i just didn’t realize it was josh marshall’s point, and we’ve now given him credit
my friend didn’t want to be quoted; but of course i would have been happy to give credit to another writer, as i often do

I don’t see how you can possibly construe this as an e-mail exchange, especially when, as you will see, the Nytpicker had contacted her a second time trying to clarify exactly how Dowd had managed to reproduce Marshall’s rather lengthy graf almost word for word. Hey, she was just talking with a friend. Right.

(Via an e-mail to Media Nation citing National Review’s Media Blog, which in turn got it from DailyKos.)