Joshua Macht and Ronnie Ramos tell us about their big plans for MassLive

Joshua Macht

On the latest “What Works” podcast, Ellen Clegg and I talk with Joshua Macht and Ronnie Ramos. Both are leading an expansion by the MassLive Media Group, which operates MassLive.com.

Macht, the president, previously led the digital transformation of the Harvard Business Review. Ramos is the vice president of content and executive editor of MassLive. Ramos comes to Massachusetts after leading newsrooms in Miami, Indiana, Memphis and Chicago.

MassLive is part of Advance Local, a privately owned chain that operates newspapers and websites around the country, including New Jersey, Alabama, Oregon. Advance also owns The Republican newspaper in Springfield, Massachusetts, but Josh and Ronnie tell us that MassLive — for which they have statewide ambitions — is operated separately.

Ronnie Ramos

In Quick Takes, I discuss an announcement Google made last week that could prove to be pretty harmful to local news publishers. Essentially Google is going to merge its search engine with Gemini, its artificial-intelligence tool, which is similar to ChatGPT. Soon, anything you search for on Google will give you not just links but an AI-generated answer. Most people aren’t going to bother with those links, thus depriving news outlets of much-needed traffic.

Ellen reviews the findings from a recent Pew Research Center poll that studied local news habits. It’s perhaps no surprise to see that the U.S. adults surveyed increasingly turn to websites and social media for their news.

You can listen to our conversation here and subscribe through your favorite podcast app.

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Newspapers are dropping ‘Dilbert’ after Scott Adams’ racist rant. Will the Globe be next?

Back when “Dilbert” was funny. Photo (cc) 2011 by pchow98.

Scott Adams is apparently trying to get “Dilbert” canceled by as many newspapers as possible. The Boston Globe should accommodate him immediately.

Adams has long been known as a Donald Trump supporter. Last week, though, he went well beyond praising the racist ex-president with a vile racist rant of his own, referring to Black people as a “hate group” and saying, “I would say, based on the current way things are going, the best advice I would give to white people is to get the hell away from Black people.” There was more. Martha Ross has the gory details at The Mercury News of San Jose.

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Among the newspapers dropping “Dilbert” is The Plain Dealer of Cleveland. “This is not a difficult decision,” wrote editor Chris Quinn. The Plain Dealer is part of the Advance Local chain and, according to Quinn, several other Advance papers have come to the same conclusion — including “newspapers in Michigan, New York, Pennsylvania, New Jersey, Alabama, Massachusetts and Oregon.” The Massachusetts newspaper is The Republican of Springfield, which also publishes the MassLive website. I haven’t seen an announcement at MassLive yet.

Nor have I seen an announcement from the Globe, an independent paper owned by John and Linda Henry. As Quinn noted, it can take a while for a canceled feature to disappear from the print edition. But it can be canceled immediately on the digital side — yet “Dilbert” is in its usual spot today on the Globe’s website.

This shouldn’t be a hard call. As Quinn notes, the Lee chain dropped “Dilbert” from its 77 papers last year after Adams introduced a Black character whose role was to mock “woke” culture and the LGBTQ community. “Dilbert” has been living on borrowed time, and it has long since ceased to be funny.

Adams is obviously trying to get canceled so he can go on some sort of right-wing grievance tour. This is not a matter of respecting all views — Adams did everything but don a sheet and terrorize his Black neighbors. (Oh, wait. He doesn’t have any. He also said he’s moved to a nearly all-white community in order to get away from Black people.) It’s time for mainstream news outlets to part company with this vicious hatemonger.

Advance to go digital-only at four of its papers in Alabama and Mississippi

The sun is setting on print in Birmingham, Albama, and several other communities served by Advance newspapers. Photo (cc) 2020 by drjoshuawhitman.

When I speak to audiences about the future of local news, inevitably I’m asked if I think newspapers at some point will end their print editions once and for all. I always respond that I’m not a good person to answer that question — 25 years ago, I assumed they’d be long gone by now. Not only are they still here, but even as digitally focused a news outlet as The Boston Globe was still making more than half of its money from print as recently as a year ago.

I do think that we’re going to see newspapers cut back on print days, eventually moving to one big weekend print paper with digital distribution the rest of the week. But that’s not going to happen as long as publishers believe there’s still money in print advertising and circulation, both of which command a premium compared to digital.

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Which is why I was intrigued by an announcement by the Advance chain last week that its three Albama and one Mississippi newspaper will end their print editions altogether by early 2023.

“We remain deeply committed to serving our local communities and are producing high-quality journalism and reaching more people than ever before,” said Tom Bates, president of Alabama Media Group, in a statement published by AL.com. “At the same time, we’re adjusting to how Alabama readers want their information today, which increasingly is on a mobile device, not in a printed newspaper.”

I’m not going to snark. Advance is a privately held company owned by the Newhouse family, and I think they are genuinely trying to find a way forward. In Massachusetts, Advance owns The Republican of Springfield and MassLive.com, which are run more or less as separate operations.

A better analogy to Alabama and Mississippi, though, is Advance’s New Jersey properties. Advance publishes the largest daily newspaper in that state — The Star-Ledger of Newark — and two smaller dailies, The Times of Trenton and the South Jersey News, as well as several smaller publications. All of them operate under the NJ.com banner, and the emphasis is on digital subscriptions. There’s a unified newsroom of about 115 journalists who feed stories to both NJ.com and to the print editions. It’s similar to what Hearst is doing in Connecticut with one newsroom serving the New Haven Register, the Connecticut Post, several smaller papers and the digital-only CTInsider.

The difference in Alabama is that Advance is ending the print editions and focusing on its digital-only operations, shutting down three Alabama papers — The Birmingham News, the Huntsville Times and the Press-Register of Mobile — and The Mississippi Press.

Is this smart? In 2012, Advance cut The Times-Picayune back to three days of print at a time when broadband penetration in New Orleans and the surrounding area lagged behind other parts of the country. An outcry resulted, and the move was reversed the following year. But the damage had been done; The Times-Picayune, a once-great paper that had served as a lifeline following Hurricane Katrina in 2005, ended up being acquired in 2019 by an independent daily, The Advocate of Baton Rouge.

Even so, 2012 was a long time ago. Today, according to the Alabama Media Group, AL.com is in the top 10 of local news websites in the U.S., reaching about 11 million users each month. Statista reports that broadband penetration in 2019 was about 81% in Alabama and about 76% in Mississippi; no doubt those figure are higher today. (By comparison, that number was 88% in Massachusetts.) Still, Alabama and Mississippi are among our poorest states, and the move away from print is going to leave some people behind.

“The print side of our business does not make economic sense in Alabama,” Bates told Alexandra Bruell (free link) of The Wall Street Journal. Bruell reported that the circulation of Advance’s three Alabama papers is down to around 30,000, a drop from 260,000 a decade ago.

So this seems like a good time for Advance to try moving into a digital-only future. If it enhances the bottom line, then other publishers can be expected to follow suit. And if that, in turn, provides a boost to Advances local journalism, then that will be good news for everyone.

Hearst CT de-emphasizes print while expanding its newsroom and digital subs

The New Haven Register’s printing plant is long gone. And now its owner, Hearst, will be printing it out of state as the chain doubles down on digital subscriptions. Photo (cc) 2009 by Dan Kennedy.

A newspaper battle is brewing in Connecticut — but print is becoming an afterthought.

Hearst Connecticut recently announced that it would move its printing operations to Albany, New York, meaning that deadlines for titles such as the New Haven Register and the Connecticut Post of Bridgeport will be earlier than ever. Twenty-eight jobs will be eliminated, reports Greg Bordonaro of the Hartford Business Journal.

At the same time, Hearst has been growing in Connecticut. The chain is adding positions to its combined newsroom of about 160 full-timers. According to confidential sources I’ve been in touch with with, digital subscriptions have risen from about 21,000 to 39,000 over the past 16 months.

With Connecticut’s statewide daily, the Hartford Courant, being strangled by the hedge fund Alden Global Capital, the privately owned Hearst is attempting to fill the void. Last summer, Hearst unveiled a new statewide website, CTInsider, that has its own staff and also draws on content from Hearst CT’s eight dailies and 13 weeklies.

It’s an approach that emphasizes statewide and regional coverage over community watchdog reporting, and it’s similar to what Advance is doing in New Jersey, where papers such as The Star-Ledger of Newark, The Times of Trenton and the South Jersey Times have been united under the NJ.com banner. Nevertheless, the emphasis on growth and real journalism at Hearst CT is heartening at a time when hedge-fund cutbacks are dominant.

The latest bad idea for chain newspapers: Robot reporting on real estate

Tom Breen of the New Haven Independent covers real-estate transactions the old-fashioned way. Photos (cc) 2021 by Dan Kennedy.

At least two New England newspaper publishers have begun using artificial intelligence rather than carbon-based life forms to report on real-estate transactions.

The Republican of Springfield, online as MassLive, and Hearst Connecticut Media, comprising the New Haven Register and seven other daily newspapers, are running stories put together by an outfit called United Robots. MassLive’s stories are behind a hard paywall, but here’s a taste from the Register of what such articles look like.

United Robots, a Swedish company, touts itself as offering “news automation at massive scale using AI and data science.”

Last year I wrote about artificial intelligence and journalism for GBH News. I’m skeptical, but it depends on how you use it. In some ways AI has made our lives easier by, for instance, enhancing online search and powering the inexpensive transcription of audio interviews. But using it to write stories? Not good. As I wrote last year:

Such a system has been in use at The Washington Post for several years to produce reports about high school football. Input a box score and out comes a story that looks more or less like an actual person wrote it. Some news organizations are doing the same with financial data. It sounds innocuous enough given that much of this work would probably go undone if it couldn’t be automated. But let’s curb our enthusiasm.

Using AI to produce stories about real-estate transactions may seem fairly harmless. But let me give you an example of why it’s anything but.

In November, I accompanied Tom Breen, the managing editor of the New Haven Independent, as he knocked on the doors of houses that had been foreclosed on recently. The Independent is a digital nonprofit news site.

A note Breen left behind asking the resident to call him. (Phone number removed.)

Breen has spent a considerable amount of time and effort in housing court and poring through online real-estate transactions. From doing that, he could see patterns that had emerged. Like Boston and many other cities, New Haven has experienced an explosion in real-estate prices, and a lot of owners are flipping their properties to cash in. In too many cases there are victims — low-income renters whose new landlords, often absentee, jack up the rents. Breen takes the data he’s gathered and rides his bike into the neighborhoods, knocking on doors and talking with residents. It’s difficult, occasionally dangerous work. Once he was attacked by a pit bull.

We didn’t have much luck on our excursion. No one was home at either of the two houses we visited, so Breen left notes behind asking the residents to call him.

“If investors are swapping properties at $100,000, $200,000 above the appraised value and tens of thousands of dollars above what they bought it for two days prior,” Breen told me, “all that can do is drive up costs that are passed down to the renters — to the people actually living in the building.”

The result of Breen’s enterprise has been a series of stories like this one. The lead:

Tenants of a three-family ​lemon” of a house on Liberty Street are wondering how two landlords managed to walk away with $180,000 by double-selling a property that they say remains a dump.

You’re not going to get that kind of reporting from artificial intelligence.

Now, of course, you might argue — and some have, as I noted in my GBH News piece — that AI saves journalists from drudge work, freeing them up to do exactly the kind of enterprise reporting that Breen does. But story ideas often arise from immersion in boring data and sitting through lengthy proceedings; outsource the data collection to a robot, and it’s likely that will be the end of it.

Bad sign: Here’s how Breen and I were greeted at one foreclosed-upon property. (Names removed.)

At the corporate chains that own so many of our newspapers, there’s little doubt that AI will be used as just another opportunity to cut. Hearst and Advance, the national chain that owns The Republican, are not the worst or most greedy newspapers chains by any means. But both of them have engaged in more than their share of cost-cutting over the years.

And it’s spreading. United Robots’ U.S. clients include the McClatchy newspaper chain and The Atlanta Journal-Constitution, part of the Cox chain. No doubt the Big Two — Gannett and the groups owned by Alden Global Capital — won’t be far behind.

The Globe’s Saturday shrinkage and its digital future

saturday-globe

Previously published at WGBHNews.org.

If you’d asked me 10 years ago if I thought The Boston Globe and other metropolitan dailies would still be printing news on dead trees in 2015, I’d have replied, “Probably not.” Even five years ago, by which time it was clear that print had more resilience than many of us previously assumed, I still believed we were on the verge of drastic change — say, a mostly digital news operation supplemented by a weekend print edition.

Seen in that light, the Globe’s redesigned Saturday edition should be regarded as a cautious, incremental step. Unveiled this past weekend, the paper is thinner (42 pages compared to 52 the previous Saturday) and more magazine-like, with the Metro section starting on A2 rather than coming after the national, international and opinion pages. That’s followed by a lifestyle section called Good Life.

The larger context for these changes is that the existential crisis threatening the newspaper business hasn’t gone away. Revenue from print advertising — still the economic engine that powers virtually all daily newspapers — continues to fall, even as digital ads have proved to be a disappointment. Fewer ads mean fewer pages. This isn’t the first time the Globe has dropped pages, and I’m sure it won’t be the last. (The paper is also cutting staff in some areas, even as it continues to hire for new digital initiatives.)

How bad is it? According to the Pew Research Center’s “State of the Media 2015” report, revenue from print advertising at U.S. newspapers fell from $17.3 billion in 2013 to $16.4 billion in 2014. Digital advertising, meanwhile, rose from just $3.4 billion to $3.5 billion. And for some horrifying perspective on how steep the decline has been, print advertising revenue was $47.4 billion just 10 years ago.

The Globe’s response to this ugly drop has been two-fold. First, it’s asked its print and digital readers to pick up more of the cost through higher subscription fees. Second, even as the print edition shrinks, it has expanded what’s offered online — not just at BostonGlobe.com, but via its free verticals covering the local innovation economy (BetaBoston), the Catholic Church (Crux) and, soon, life sciences and health (Stat). Stories from those sites find their way into the Globe, while readers who are interested in going deeper can visit the sites themselves. (An exception to this strategy is Boston.com, the former online home of the Globe, which has been run as a separate operation since its relaunch in 2014.)

“I don’t quite think of it as the demise of print,” says Globe editor Brian McGrory of the Saturday redesign. He notes that over the past year-plus the print paper has added the weekly political section Capital as well as expanded business and Sunday arts coverage and daily full-size feature sections in place of the former tabloid “g” section.

“There are areas where we do well where we’re enhancing in print and there are areas where we’re looking to cut in print,” McGrory adds. “It’s a very fine and delicate balancing act.”

Some of those cuts in print are offset by more digital content. Consider the opinion pages, which underwent a redesign this past spring. (I should point out that McGrory does not run the opinion pages. Editorial-page editor Ellen Clegg, like McGrory, reports directly to publisher John Henry.) The online opinion section is simply more robust than what’s in print, offering some content a day or two earlier as well as online exclusives. This past Saturday, the print section was cut from two pages to one. Yet last week also marked the debut of a significant online-only feature: Opinion Reel, nine short videos submitted by members of the public on a wide variety of topics.

All are well-produced, ranging from an evocative look at a family raising a son with autism (told from his sister’s point of view) to a video op-ed on dangerous bicycle crossings along the Charles River. There’s even a claymation-like look at a man living with blindness. But perhaps the most gripping piece is about a man who was seriously beaten outside a bar in South Boston. It begins with a photo of him in his hospital bed, two middle fingers defiantly outstretched. It ends with him matter-of-factly explaining what led to the beating. “It was because I stepped on the guy’s shoe and he didn’t think I was from Southie,” he says before adding: “It was my godmother’s brother.”

Globe columnist and editorial board member Joanna Weiss, who is curating the project, says the paper received more than 50 submissions for this first round. “It has very much been a group effort,” Weiss told me by email. “The development team built the websites and Nicole Hernandez, digital producer for the editorial page, shepherded that process through; Linda Henry, who is very interested in promoting the local documentary filmmaking community, gave us feedback and advice in the early rounds; David Skok and Jason Tuohey from BostonGlobe.com gave indispensable advice in the final rounds, and of course the entire editorial board helped to screen and select the films.”

But all of this is far afield from the changes to the Saturday paper and what those might portend. McGrory told me he’s received several hundred emails about the redesign, some from readers who liked it, some who hated it and some who suggested tweaks — a few of which will be implemented.

Traditionally, a newspaper’s Saturday edition is its weakest both in terms of circulation and advertising. In the Globe’s case, though, the Monday, Tuesday and Wednesday papers sell a few thousand fewer copies than Saturday’s 160,377, according to a 2014 report from the Alliance for Audited Media. No doubt that’s a reflection of a Thursday-through-Sunday subscription deal the Globe offers — though it does raise the question of whether other days might get the Saturday treatment.

“We have no plans right now to change the design or the general format of those papers,” McGrory responds. “But look, everything is always under discussion.” (The Globe’s Sunday print circulation is 282,440, according to the same AAM report. Its paid digital circulation is about 95,000 a day, the highest of any regional newspaper.)

One question many papers are dealing with is whether to continue offering print seven days a week. Advance Newspapers has experimented with cutting back on print at some of its titles, including the storied Times-Picayune of New Orleans. My Northeastern colleague Bill Mitchell’s reaction to the Globe’s Saturday changes was to predict that, eventually, American dailies would emulate European and Canadian papers by shifting their Sunday papers to Saturdays to create a big weekend paper — and eliminating the Sunday paper altogether.

The Globe and Mail of Toronto is one paper that has taken that route, and McGrory says it’s the sort of idea that he and others are keeping an eye on. But he stresses that the Globeisn’t going to follow in that path any time soon.

“Right now we have no plans to touch our Sunday paper,” he says. “It’s a really strong paper journalistically, it’s a strong paper circulation-wise, it’s a strong paper advertising-wise. We’re constantly thinking and rethinking this stuff. But as of this conversation, Sunday is Sunday and we don’t plan to change that at all.”

He adds: “We’re trying to mesh the new world with the printing press, and I think we’re coming out in an OK place. Better than an OK place. A good place.”