Facebook to conservatives: Drop dead

If Facebook wanted to call its trending news section “Editors’ Picks” or some such thing, then it wouldn’t matter if the stories reflected liberal leanings, conservative leanings, or whatever. In fact, it is simply called “Trending.” And it’s not illogical for us to believe that it’s an accurate reflection of news that Facebook users are sharing.

Now the tech site Gizmodo is reporting that Facebook editors have actually manipulated the trending-news list to suppress stories that are favorable to conservatives or critical of Facebook. Michael Nunez reports that a source told him “that workers prevented stories about the right-wing CPAC gathering, Mitt Romney, Rand Paul, and other conservative topics from appearing in the highly-influential section, even though they were organically trending among the site’s users.”

Let’s be clear about what was going on. This wasn’t the New York Times putting together a front page that reflects the liberal biases of its editors. This was much more like the phone company deciding to blocks calls from people and organizations if it doesn’t like their views.

It’s bad enough that we don’t understand the algorithms that go into deciding what we see in the news feed. Trending news is supposed to be transparent and on the level. I can’t say I’m surprised to learn that it isn’t, but I’m horrified nevertheless.

Gizmodo reports that no one from Facebook would comment on its story. So we don’t know whether the company admits this took place in the past or, if it is, if it’s still going on.

Update: Facebook has issued a statement in which it says that it’s taking the Gizmodo allegations “very seriously.”

Republicans and the media greet ‘the new normal’

There he is again. Photo (cc) 2015 by Matt Johnson.
There he is again. Photo (cc) 2015 by Matt Johnson.

Previously published at WGBHNews.org.

Now that only the most literal-minded (or John Kasich) would call Donald Trump anything other than the presumptive nominee, the media are ready to turn to the next storyline in this bizarre, disturbingly dark campaign. Based on the morning-after chatter, the big question that’s emerging is whether Republicans will fall in line behind the demagogue or if, instead, the party will fracture.

In a Twitter back-and-forth that National Journal’s Ron Brownstein called “the GOP debate after the #IndianaPrimary in a single exchange,” former George W. Bush spokesman Ari Fleischer wrote:

 The way forward for anti-Trump Republicans is unclear. As Sean Sullivan and Katie Zezima report in the Washington Post, Republicans who would like to run a third-party candidate against the nominee of their own party face significant logistical and psychological hurdles—although, elsewhere in the Post, former Bush I and Bush II official Eliot Cohen argues for exactly that, calling Trump “utterly unfit for the position by temperament, values and policy preferences.”

But since a high-profile third-party effort would only strengthen Hillary Clinton’s already strong hand against Trump (never mind her weaknesses as a candidate, underscored by her loss to Bernie Sanders in Indiana), why shouldn’t anti-Trump Republicans simply endorse Clinton? That’s the route Michael Barbaro explores in the New York Times, noting that John McCain strategist Mark Salter and RedState.com contributor Ben Howe have said they’ll support her.

Of course, we’re a long way from knowing whether any of these gasps of pain will translate into something more substantive. Liberal editorial pages such as those of the Times, the Post, and the Boston Globe have all lamented the Republican Party’s descent into Trumpism. But the Wall Street Journal, to which actual Republicans pay attention, offers only a mildly worded rebuke to Trump, instructing him “that the responsibility for unification is now his,” and leaving little doubt that the Journal is prepared to live with him as the party’s standard-bearer.

Frankly, the more likely scenario is that most Republicans will unite behind Trump. In the Journal’s news pages, Beth Reinhard writes that longtime party stalwarts such as former Republican chairman Haley Barbour and former Ronald Reagan operative Ed Rollins have climbed aboard the Trump bandwagon. “I don’t want to roll over and play dead,” Rollins is quoted as saying. “I want to beat Hillary Clinton, and I don’t want to lose the Senate.”

Yes, as Trump himself as observed, it’s all about winning. So much winning.

There are several problems with the anti-Trump movement. One is that there is a sharp division between the sort of establishment Republicans who would have preferred Jeb Bush or Marco Rubio and the right-wingers who wanted Ted Cruz. If a third-party challenge develops, it will almost certainly come from the right, with members of the establishment comforting themselves with the thought that Clinton is likely to be the most unpopular president-elect in history.

The other problem is that some of the most eloquent voices of anti-Trumpism belong to people whom Trump supporters most despise—“the GOP’s donor class and Washington-based establishment,” as Eli Stokols puts it in Politico.

For instance, the most forceful argument against Trump in recent days was offered in New York magazine by Andrew Sullivan, who writes that “hyperdemocracy” has fueled Trump’s rise, and that a Trump presidency would usher in something that looks very much like fascism. But as a Brit, as a conservative who’s not all that conservative, and as a gay man, Sullivan is not exactly well-positioned to sway the Trumpoid base.

By any measure, Clinton should not only beat Trump, but should send him to a historic defeat, possibly ushering in a Democratic majority in the Senate and maybe the House as well. As Chris Cillizza notes in the Post, even a normal Republican would have a huge challenge given the Electoral College realities of 2016. But “Crooked Hillary,” as Trump calls her, has plenty of problems of her own, and it’s not difficult to imagine her getting bogged down between now and November. A smart prediction is that she will almost certainly win, with the emphasis on almost.

Then, too, there’s the media’s responsibility in making sure that Trump is not treated like a normal candidate. This is a man who has hurled racist invective toward Latinos and Muslims, who has called for torture in the interrogation of suspected terrorists, and who has called for murdering the families of terrorists just to send a message.

On Tuesday, Trump began his day by linking Ted Cruz’s father to JFK assassin Lee Harvey Oswald on the basis of an evidence-free story in the National Enquirer. By the time the polls had closed in Indiana, his latest bizarre outburst had been all but forgotten—as had Trump’s numerous other transgressions. As Isaac Chotiner writes in Slate:

CNN, MSNBC, and Fox contented themselves with bright chatter about Ted Cruz’s hurt feelings, about Donald Trump’s political skill, about the feckless, pathetic Republican establishment. None of the commentators I saw mentioned the import of what was happening. Large chunks of the media have spent so long domesticating Trump that his victory no longer appeared momentous. He is the new normal.

There is, or should be, nothing normal about Trump’s rise. Sadly, the political instinct is to make nice with the victor, while the media’s instinct is find and occupy middle ground—and when there isn’t any, pretend otherwise.

The Boston Globe is headed for another round of buyouts

The Boston Globe is once again downsizing its newsroom, according to an email sent to the staff from editor Brian McGrory earlier this morning and obtained by Media Nation.

We’ll have to see how this plays out. But one intriguing theme is the idea that this comes at what McGrory calls “an inflection point.” The newsroom and business operations will be moving downtown early next year, a new printing plant is coming online in Taunton, and the “reinvention effort” McGrory announced a few weeks ago will soon yield results.

The optimistic spin would seem to be that the Globe of the future will soon be in place, and that if everything works according to plan, there should be no further need for cuts. A pessimist might observe that the newspaper business continues to shrink. But let’s hope owner John Henry and company can overcome the prevailing trend.

McGrory’s email:

Hey all,

Yet again in the world’s worst-kept secret category, we plan to put another buyout on the table, probably by the end of this week. These things aren’t really meant to be a secret. They just take a while to come together, despite our vast experience with them.

There’s no complicated math involved. There’ll be two weeks for every year of service, with the package capped at a year’s pay. Everyone in the newsroom will get an offer. The company reserves the right, as with all prior buyouts, to reject anyone who puts in for it.

To the obvious question of why, as in, why again, why so soon after the prior buyout of last autumn, the answer is pretty straightforward: The Globe’s numbers aren’t as good as our words (or photos, videos, and graphics). So we need to take down costs across the company, an exercise that virtually all other news organizations in the nation, legacy and digital-only, are focused on right now. Other parts of this building are doing this as well.

This particular buyout is being offered as the Globe arrives at an inflection point, which is why I’m hopeful that it will work well for a portion of our room.

First, we’re moving downtown come January 1. While this is great for the organization, on a personal level, commutes will be different, rituals disrupted, and parking will no longer be free and easy. Second, we’re undertaking a reinvention initiative that will in all likelihood lead to a profoundly different approach to a good part of our work. Everybody in this room should be prepared for their jobs to change in ways that may be significant. Change is as exhausting as it is exhilarating, and some people have had enough. We respect that, and are offering this enticement now so we can all be prepared going forward. To be very clear here: This will be the last buyout before the move downtown.

For those who plan to stay, please know this: There are fascinating times ahead. We can curse the economic problems that have beset the entire industry, and guilty as charged: I’ve done more than enough of that myself. But at the same time, we can and should feel privileged to be part of any solutions. Between a new printing facility in Taunton that will produce papers far sharper than anything in our history, to new offices downtown that will put us in the flow of this city, to the surge in readership on bg.com, the success in digital subscriptions, and the consistently amazing journalism that you produce day after day in the face of ferocious industry forces, there’s not a newsroom in this nation better positioned to succeed than ours. None of it is easy. All of it is vital – and noble. We, meaning you, can do this. You already are.

I’ll be in the Winship Room today at 11, 2, and 6 to talk a bit more, take your questions, and hear what’s on your mind.

Brian

Millionaires, billionaires, and the future of newspapers

tumblr_static_policycast_logoHard to believe, but my time as a Joan Shorenstein Fellow at Harvard’s Kennedy School will be ending soon. Recently I recorded an HKS PolicyCast podcast under the expert guidance of host Matt Cadwallader. We talked about my research regarding wealthy newspaper owners and whether the innovations they’ve introduced may show the way for others. I hope you’ll give it a listen.

As I’ve written before, I’m working on a book that will largely be about three such owners—Amazon’s Jeff Bezos, who bought the Washington Post in 2013; Red Sox principal owner John Henry, who announced he would purchase the Boston Globe just three days before Bezos made his move; and greeting-card executive Aaron Kushner, whose time as publisher of the Orange County Register ended in 2015, but whose print-centric approach made him perhaps the most closely watched newspaper owner of 2012-’13.

Bezos and the Post will be the subject of the paper I’m writing for Shorenstein, so—in case any of you folks at the Globe were wondering—I’ve suspended my reporting on the Globe for the time being. I’ll be back.

The newly launched Boston Guardian sparks a controversy

Looks like David Jacobs, publisher of the now-defunct Boston Courant and the new Boston Guardian, may have stepped in it. The Bay State Banner, which serves the African-American community, is blasting the Guardian on its Facebook page for heedlessly recycling the name of a historically prominent black newspaper. Here’s what the Banner has to say:

The paper formerly known as Back Bay Courant has relaunched as a paper called Boston Guardian. Are they clueless about the legacy of that name..it is Boston’s first black newspaper founded by William Monroe Trotter. Is our history so unimportant that they would take this name to serve Back Bay residents?? Melvin Miller didn’t even use the name when he founded the Banner as the legacy of the Guardian. We have a front page of the Guardian framed on the wall of our office. This is beyond disrespectful.

Hat tip to Universal Hub. Above is our discussion about the Guardian on Beat the Press last Friday, in which we reviewed the Guardian‘s unusual origins: Jacobs shut down the Courant after he lost a court settlement and then launched the Guardian under new corporate ownership.

Update: The Bay State Banner has posted an editorial headlined “An affront to Boston’s Black History.”

Susan Orlean and Lydia Davis, masters of the unexpected

b_kirtzBy Bill Kirtz

Two masters of the unexpected gave writing fans a treat at Harvard talks Wednesday.

Susan Orlean’s takes on everything from Queens supermarkets to show dogs recall the protean talents of fellow New Yorker stars Joseph Mitchell, Calvin Trillin, and A.J. Liebling. Her technique: stay in the background and sop up knowledge.

Mordant minimalist Lydia Davis’s essay/story/poetic mélanges hit with maximum impact. She lets her work take it where it will.


In Bulgaria, some tennis balls are like dumplings.

All languages are welcome on Bangkok’s Khao San Road, including Drunkard.

If I were a bitch, I’d be in love with Biff Truesdale.

As one fan put it Wednesday, those Susan Orlean leads dare you not to keep reading. Aware that her stories about chickens, orchids, or homing pigeons aren’t exactly breaking news, she says she always fights the question “Why would anyone care about this?”

“I have to make the reader share some sense of curiosity,” she said. “It’s like a strip tease, a come-hither look,” making the reader keep reading because they don’t quite understand it. I try to be engaging, not bewildering.”

Orlean honed her talent and productivity (including nine books, from which two hit films – Blue Crush and Adaptation emerged) in the 1980s at the Boston Phoenix, which she’s credited for teaching her to be enterprising and to search for unusual story ideas.

Orlean has since written nine books, from which two hit films emerged—Blue Crush and Adaptation. She’s now finishing a book about libraries, which tries to solve the 30-year-old mystery of who set fire to the Los Angeles Public Library.

She’ll often sit around quietly—at a trailer park or gospel tour—soaking up information.

Unlike most reporters, she profiles people who haven’t been interviewed and have nothing to gain by talking to her. She said that her profiles aren’t “neat,” like the “trend” stories she dislikes because they start with an editor’s conclusion of what’s “true” and plug in examples to support that.

“Often stories change, and it’s not good if the story doesn’t change while you’re reporting it,” she says.

And being there alters the situation, Orlean freely notes. She tries to replicate the oral tradition, acknowledging that all reporting is just her take on events. “It’s not possible to be objective, comprehensive. It’s more important to be honest.”

She’ll pull herself in for comic relief, as in her Esquire profile of a 10-year-old who deftly shot kibbles at her. “I don’t overprepare,” she says. “I immerse myself in the world and let events unfold.”


Davis uses a similar technique, explaining, “If I plan too much I lose momentum.”

Long or short? Letter of complaint or personal essay? First, second, or third person? These only emerge as she keeps writing, says Davis. “I let the material be in control. If I plan too much I lose momentum. One question will occur to me, and I’ll let it go from there.”

She started by writing very traditional short stories but realized she didn’t have to do that—she could do something else.

Davis, who discusses her method in-depth in a long Q&A with the Paris Review, says she had a “great feeling of liberation” when she abandoned the traditional “well-made” stories.

She revises intensely, aware that her one and two sentence stories can fail if a single word is wrong—or even a punctuation mark. In the last line of what turned out to be a poem, she called the comma crucial:

Heart weeps.
Head tries to help heart.
Head tells heart how it is, again:
You will lose the ones you love. They will all go. But even the earth will
go, someday.
Heart feels better, then. But the words of head do not remain long in the ears of heart.
Heart is so new to this.
I want them back, says heart.
Head is all heart has.
Help, head. Help heart.

Once called a “writer’s writer’s writer,” she’s won the renowned Man Booker International Prize but admits that some people don’t see the point of what she writes. They may be bewildered by stunts like turning a complaint about the packaging of frozen peas into an essay/short short story/whatever.

But she keeps on keeping on, deploring what she calls today’s “bottom line” literary atmosphere and relying on fellow writers, not agents or publishers, for support.

She worries that young authors have to deal with agents saying they have to produce “a novel that sells.” She advises them to continue to write what they want and make money somewhere else.

“I never expected to earn my living from writing,” she says.

Bill Kirtz is a retired Northeastern University journalism professor and a Media Nation contributor.

Talking about Jeff Bezos’s ownership of the Washington Post

Joan Shorenstein Fellows (from left): Joanna Jolly of the BBC; me; Johanna Dunaway of Texas A&M University; and Marilyn Thompson of Politico.
Joan Shorenstein Fellows (from left): Joanna Jolly of the BBC; me; Johanna Dunaway of Texas A&M University; and Marilyn Thompson of Politico.

On Tuesday the Joan Shorenstein Fellows at Harvard’s Kennedy School spoke about our research projects; the audio is now online and here’s what you’ll find. More specifically, I talked about Jeff Bezos’s ownership of the Washington Post and what (if any) lessons that holds for the newspaper business.

Facebook has become the Internet—and that’s bad for news

Mark Zuckerberg in 2013. Photo (cc) by JD Lasica.
Mark Zuckerberg in 2013. Photo (cc) by JD Lasica.

Previously published at WGBHNews.org.

Facebook is sucking the life out of the Internet because, for many of its users, it has become the Internet. That has serious implications for anyone seeking to publish online while keeping some distance from Mark Zuckerberg’s social-networking behemoth. Worse, Facebook’s utter dominance makes it increasingly difficult for independent journalism to thrive—or even to get noticed.

Consider some numbers. According to the Economist, Facebook has 1.6 billion users, more than 60 percent of whom are logged on for at least 20 minutes each day. By contrast, the Washington Post, whose web traffic now exceeds that of any other American newspaper, received just 73 million unique visits during the entire month of March. And people who drop in on news sites spend an average of one to three minutes per visit.

Now consider a few recent developments in the world of online news, rounded up by media analyst Ken Doctor for the Nieman Journalism Lab. BuzzFeed, the recent subject of a gushing Fast Company article on how its chief executive, Jonah Peretti, was “Building A 100-Year Media Company,” has stumbled some 90 years short of its mark, falling well below its revenue targets. Layoffs and budget cuts have hit digital media properties such as Salon, the Huffington Post, Mashable, and Gawker. Yahoo could be headed for the glue factory.

There are several possible explanations for the problems these media organizations are experiencing. But surely a significant challenge is that their would-be readers are spending most of their time on Facebook.

I realize I am oversimplifying, and that most news organizations already publish on Facebook as well as on their own websites. The Washington Post, for instance, shares all of its journalism as Facebook Instant Articles, which load on mobile devices—as the name suggests—instantly. But though Instant Articles (and Apple News, a much smaller competitor) offer certain advantages, including the ability to evade ad-blockers, the revenue potential can’t compare with drawing an audience to your own website, especially if you can get them to pay up.

Even though the Post is trying to build its digital subscription base, it doesn’t dare eschew Facebook, says Shailesh Prakash, the Post’s chief information officer. “To get the exposure we need of our brand and our great storytelling ability, we need to go where the users are,” Prakash told me recently. “For us to not piggyback on that platform, especially with our national and international aspirations, I think would not be the right strategy.”

A news organization like the Post, owned by Amazon chief executive Jeff Bezos, a peer of Zuckerberg’s, is one thing. After all, Bezos has already made the Post’s national digital edition part of Amazon Prime, and if he doesn’t like the deal he’s getting from Facebook there are presumably other steps he can take as well.

But what about a regional newspaper like the Boston Globe? I “like” the Globe’s Facebook page, but its journalism shows up in my newsfeed haphazardly at best. (Fortunately for the Globe, I’m already a paying subscriber.) The same is true with other news sources that I like. Facebook may be essential for media organizations. But the algorithm that determines what you actually see in your newsfeed is one of life’s great mysteries, determined (supposedly) by your behavior, but not in any transparent way you can control. The challenge is as great or greater for small local news sites whose proprietors built their business models around the idea that their readers would visit them on the web, and who must now depend on Facebook for much of their audience.

“Something really dramatic is happening to our media landscape, the public sphere, and our journalism industry, almost without us noticing and certainly without the level of public examination and debate it deserves,” said Emily Bell, director of the Columbia Journalism School’s Tow Center for Digital Journalism, in a recent address. The title of her talk as republished in the Columbia Journalism Review: “Facebook is eating the world.”

“Social media and platform companies”—but mainly Facebook— “took over what publishers couldn’t have built even if they wanted to,” Bell added. “Now the news is filtered through algorithms and platforms which are opaque and unpredictable.”

The first half of the digital news revolution that began in the mid-1990s was defined by disaggregation—the break-up of the traditional newspaper bundle into a plethora of specialty sites and blogs devoted to interests such as local news, sports, and celebrity gossip.

The second half has been defined by re-aggregation at the hands of Facebook. And that trend is only accelerating. Mark Zuckerberg is not just the unimaginably wealthy founder and chief executive of the world’s largest social network. He also exercises enormous control, whether he ever wanted to or not, over how we receive the information we need to govern ourselves in a democratic society. That is an unsettling reality, to say the least.

A few thoughts on the 2016 Pulitzers

Congratulations to my former Beat the Press colleague Farah Stockman and to Jessica Rinaldi, both of whom won Pulitzer Prizes earlier today for their work for the Boston Globe.

Rinaldi won the Feature Photography award for her photo series of Strider Wolf, a boy in rural Maine trying to overcome a harrowingly dysfunctional upbringing. Amazingly, Rinaldi was also one of two runners-up in the same category for her photos of a Massachusetts drug addict caught up in the opioid epidemic.

Stockman, who is now a reporter with the New York Times, won in Commentary for a series on the legacy of Boston’s school-desegregation turmoil in the 1970s and ’80s. Stockman’s award is the third fourth Pulitzer recognition in a row for the Globe‘s editorial pages: last year Katie Kingsbury won for editorials that shed light on the harsh world of restaurant work; in 2014 Dante Ramos was a runner-up for writing about how to revive Boston’s less-than-vibrant nightlife; and in 2013 Juliette Kayyem was a finalist in Commentary.

The Globe covers its Pulitzer wins here.

Among the other Pulitzer winners, I was especially pleased to see the Washington Post win the National Reporting award for its deep investigation of fatal shootings of civilians by police. Not only is it an important topic, but it was based on a meticulously detailed database that the Post built in-house.

Last October, FBI director James Comey lamented that the Post and the Guardian, which assembled a similar database, had better data on police-involved shootings than law-enforcement agencies. “It is unacceptable that the Washington Post and the Guardian newspaper from the UK are becoming the lead source of information about violent encounters between police and civilians,” Comey said. “That is not good for anybody.”

The Post‘s coverage of its Pulitzer victory is here.

GateHouse officials: Quincy bid was not a conflict of interest

Two of GateHouse Media’s top executives have sent a memo to the company’s publishers and editors—marked “CONFIDENTIAL”—arguing that a bid to provide services to the city of Quincy through its Propel Marketing subsidiary would not have represented a conflict of interest for GateHouse’s Quincy-based daily newspaper, the Patriot Ledger. I obtained a copy of the memo last night.

“There was never a plan to ask the newsroom for favorable coverage, reflecting a clear separation of church and state,” says the memo from GateHouse CEO Kirk Davis and senior vice president David Arkin. “Just as a politician can buy an ad and have no expectation for favorable coverage, Propel sells marketing services with absolutely no expectation for involvement by our newsrooms.”

The memo follows a report from Jack Sullivan of CommonWealth Magazine that the city rejected the bid in part because Mayor Thomas Koch “was concerned about ethical conflicts if the owner of the city’s major newspaper went to work promoting the image of the municipality.” The GateHouse bid proposal cited the company’s “expertise” at “delivering measurable results for our partners in traditional media, digital media, and digital services as well as having considerable content generation serving The City of Quincy tourism, news, and business.” (Note: I’m quoted in Sullivan’s article.)

If Davis and Arkin are sincere, then they should make sure bid language such as that used in the Quincy bid proposal is not repeated. It would also help if the Patriot Ledger would follow up on its earlier story about the bid by noting that it has since been rejected.

The full text of Davis and Arkin’s memo follows:

DATE: 04/15/16

FROM: Kirk Davis, CEO of GateHouse and David Arkin, Senior Vice President of Content & Product Development

TO: Publishers and Editors

RE: Propel Marketing Campaign

Coming off the heels of this week’s Editors Conference and the release of our News Transparency guidelines, we wanted to be very clear about an issue in New England this week. The city of Quincy, MA, issued a request for proposal to market the redevelopment of the Quincy Center, a retail area. The RFP specified three primary services in its scope:

  1. Amplify Quincy’s story: Develop and implement a marketing campaign that projects Quincy’s image in print, broadcast, digital and social media
  2. Cultivate Positive Media: Leverage and develop relationships that result in positive media about Quincy development opportunities and current hospitality opportunities
  3. Hospitality Business Development: Cultivate chefs and restauranteurs to locate and invest in Quincy’s downtown.

Propel Marketing (owned by GateHouse Media) and the GateHouse Media New England group responded to only the first of the three services in the RFP scope, amplifying Quincy’s story with a marketing campaign. Propel had no intent of cultivating positive media, nor did they intend to cultivate chefs and restauranteurs, as the former is inappropriate and the latter not their expertise.

Propel Marketing created and submitted a proposal for an advertising and marketing campaign. The proposal included digital marketing services, print ads in local GateHouse newspapers and online display ads on WickedLocal.com.  The proposal did not include any form of native advertising, sponsored content or branded content.  Nor did it include any mention of blogs, blog posts or articles.

The proposal was submitted from GateHouse Media, rather than from Propel Marketing, because it included both Propel services and GateHouse newspaper ads, in print and online.

Neither the Propel sales rep, nor the GateHouse sales rep, had conversations with editorial staff about Quincy Center coverage. There was never a plan to ask the newsroom for favorable coverage, reflecting a clear separation of church and state. Just as a politician can buy an ad and have no expectation for favorable coverage, Propel sells marketing services with absolutely no expectation for involvement by our newsrooms.

We take the independence of our news coverage incredibly seriously and are committed to ensuring that our standards are upheld in every area of our business.