When the news comes from agenda-driven sources

Palestinian refugees in Syria wait for food assistance.
Palestinian refugees in Syria wait for food assistance.

Yesterday morning I was talking with my students about the importance of independence in journalistic ethics. Today The New York Times reports that a photo of Palestinian refugees in Syria has come under scrutiny, with some suspecting the picture is a digitally altered fake.

Perhaps questions would have been raised in any case, but it doesn’t help that the photo was distributed by the United Nations Relief and Works Agency (UNRWA). According to the Times, the photo appears to be genuine, and depicts the brutal reality of everyday life in Syria. But when the news comes from organizations with an agenda, it’s only natural that observers will ask questions.

The UNRWA photo is important and well worth calling to the world’s attention. But with more and more news coming from non-journalistic organizations, the value that journalism can bring is to scrutinize and determine what’s real and what isn’t.

Joe McGinniss, author of ‘Fatal Vision,’ has died

I just learned that Joe McGinniss has died. McGinniss was the author of a very good book about Richard Nixon and an atrociously bad one about Jeffrey MacDonald, the Green Beret physician who’s been in prison for decades after being convicted of killing his family — a case that I believe was deeply flawed.

Here is what I wrote for Book Forum in 2012 about Errol Morris’ “A Wilderness of Error,” which attempts to set the record straight.

News versus journalism: Is there a difference?

I’ve been thinking lately about the value of what we consider news versus the value of journalism, which are not always the same thing. And then today’s New York Times comes along to provide more fodder.

Ask yourself this: Who is going to come away from today’s Times with a deeper, richer understanding of the human condition? Those who only read Dan Barry’s story on mentally disabled former poultry workers and Ron Suskind’s article on his autistic son? Or those who read all the news but who skipped those two articles?

The Barry article represents the perfect marriage between a great reporter with a wonderful eye for detail and a rich story about human beings at their best and their worst. It’s accompanied by a half-hour documentary video, which I intend to watch tonight. I haven’t read the Suskind piece yet, but Mrs. Media Nation recommends it highly, and I know Suskind’s work.* Yet neither Barry’s nor Suskind’s stories could be considered news.

What’s happening between Russia and Ukraine is important, of course, but if you skip today’s coverage you can always catch up tomorrow — or the next day. The apparent plane crash in Asia is horrifying, but it’s not particularly relevant to most people’s lives.

In fact, much of what we consider news is tied to the industrial processes that gave rise to the modern newspaper, which demand that the product of news be delivered on a daily basis — and in the post-print age, more frequently than that. Those processes demand quantity as much as quality; or quantity over quality at lesser news organizations.

Sometimes it makes more sense to get off the news treadmill and experience something more substantial.

*Monday update: I’ve now read Suskind’s article and watched the videos accompanying both his story and the Dan Barry story. They were as good as I imagined they would be.

Goldsmiths honor journalism in the public interest

b_kirtzBy Bill Kirtz

It started with one miner’s medical and legal nightmare and developed like a John Grisham novel. And finally it led to extensive reform of black lung diagnosis.

The Center for Public Integrity’s and ABC News’ yearlong work won it the $25,000 Goldsmith Prize for Investigative Reporting this week.

It took a medical database and exhaustive scrutiny of previously classified legal findings to produce the series. But Chris Hamby, the Center’s lead reporter, told a Harvard audience on Thursday that his research began with a plight “you just couldn’t ignore”: miner Gary Fox’s “outrageous” treatment by doctors and lawyers.

While Hamby circumvented privacy laws by getting miners’ consent to view their records, ABC News producer Matthew Mosk discovered a law firm that operated “like a John Grisham novel.”

As in past years, finalists for the Goldsmith awards, administered by the Kennedy School’s Shorenstein Center on Media, Politics and Public Policy, included much such collaboration between media and public service organizations. Goldsmith winners and finalists are traditionally seen as front-runners for Pulitzer Prizes, which will be announced next month.

• The International Consortium of Investigative Journalists, which bills itself as “the world’s best cross-border investigative team,” used Australian, Chinese and British reporters to reveal a universe of offshore money manipulation that has sparked international tax investigations.

ICIJ director Gerald Ryle said he was leaked 2.5 million files via hard drive and is proud that none of his operation’s anonymous informants has been caught. The 50-article series provides important context into powerful figures’ financial machinations. “We didn’t want to be Wikileaks and just dump documents,” he said.

While Ryle said his reporting was attacked in the Australian Senate and drew four libel suits, he noted that a Chinese colleague has faced even more danger. Kevin Lau, the former chief editor of the Hong Kong newspaper Ming Pao, was fired and then critically wounded in an attack last month. Ming Pao was one of ICIJ’s partners in the Offshore Leaks investigation.

• Another wide-ranging project was a bilingual multimedia revelation of widespread sexual assault against immigrant women by the Investigative Reporting Program at UC Berkeley’s School of Journalism, the Center for Investigative Reporting, “Frontline,” Univision and KQED.

Reporter Andres Cediel said it took 18 months after an anonymous tip to produce the series, which has sparked criminal charges and pending legislation. The problem: he was committed to telling their story in a human way, but the victims were afraid to talk on camera. His colleague Bernice Young said it took countless trips going door to door to gain their trust. “It was a long, slow process to build a relationship,” she said.

“Frontline” producer-correspondent Lowell Bergman, lead reporter on the project, noted that this was Univision’s first foray into investigative reporting and predicted more such efforts in foreign language media.

• Shorenstein director Alex Jones said the free weekly Miami New Times was “punching above its weight” when it tackled the steroid industry.

New Times managing editor Tim Elfrink, who noted his paper had previously done investigative reporting on a very local scale, said the series started when a whistleblower came to him irate over a $4,000 dispute. The informant gave him a bunch of confusing documents about a Biogenesis operation running out of a Coral Gables strip mall. Elfrink called thousands of clients’ phone numbers — getting rejected 90 percent of the time — but eventually scanned court records to uncover the shady records of some clinic operators.

The stories, which have won a prestigious Polk Award, led to the suspension of 13 baseball players and changed how baseball owners and players approach drug use.

• Seeking national impact and backed by supportive news executives, the Milwaukee Journal Sentinel scoured medical records throughout the country to expose potentially fatal flaws in newborn screening. Lead reporter Ellen Garber led a five-person team through a maze of withheld data and official denials.

When her data requests were denied, she had to negotiate state by state for records — finally penetrating the system by discovering that Arizona had kept detailed records of newborns babies from a small Native American tribe. She then confronted the head of that state’s health department, who finally released complete records.

Garber said the series, which has won the Taylor Award for fairness in journalism and the prestigious Selden Ring award for the year’s top investigative work, has had an “incredible impact,” revamping the system so blood samples arrive promptly.

• The Wall Street Journal’s Michael M. Phillips doesn’t consider himself an investigative reporter, but after covering the wars in Iraq and Afghanistan, he followed up his novelist brother’s discussions with a psychiatric researcher. This led to the discovery of secret lobotomies of servicemen after World War II.

His problem was to find out how widespread this pattern was. Freedom of Information requests denied, he turned to the National Archives, which he recommends as a fertile source of vintage information. He unearthed 18 boxes of surgical records filed under “L” — lobotomy. He picked the cases with unusual names, thinking their families would be easier to trace after more than 60 years. The multimedia presentation revealed that more than 2,000 servicemen were lobotomized, and he was able to portray some surviving victims.

• Putting a human face on a “numbers” story is a perennial challenge for investigative reporters.

Reuters staffers Scot Paltrow and Kelly Carr found egregious and widespread Defense Department accounting mistakes. Their editors shared the view of the subject’s importance but wrestled with how to make it interesting.

“Vast amounts of dollars resonates little,” said Paltrow. So they settled on a human-interest beginning to show how massive programs affect individuals:

EL PASO, Texas — As Christmas 2011 approached, U.S. Army medic Shawn Aiken was once again locked in desperate battle with a formidable foe…. This time, he was up against the U.S. Defense Department. Aiken, then 30 years old, was in his second month of physical and psychological reconstruction at Fort Bliss in El Paso, Texas, after two tours of combat duty had left him shattered…. But the problem that loomed largest that holiday season was different. Aiken had no money. The Defense Department was withholding big chunks of his pay.

Bill Kirtz is an associate professor of journalism at Northeastern University.

Local buyers exit Worcester Telegram bidding

Harry Whitin
Harry Whitin

This article was published previously at WGBH News.

This week’s Boston Globe-related media news continues, as the Telegram & Gazette of Worcester reports that the only potential local buyers for the paper have withdrawn.

Retired T&G editor Harry Whitin and Polar Beverages chief executive Ralph Crowley had been mentioned as possible buyers since 2009, when the New York Times Co. first put the Globe and its related properties (including the T&G) up for sale. John Henry, who bought the Globe late last year, told the T&G staff in November that he hoped to sell the paper to someone local, and that he might hang onto it if he couldn’t find the right buyer. (Henry also said he would keep the T&G’s Millbury printing plant — a facility that is likely to be used to print the Globe and handle its contract work, including the Boston Herald, after Henry sells the Globe’s current headquarters on Morrissey Boulevard in Dorchester. He recently confirmed that move in an interview with Boston magazine.)

Now, though, Whitin and Crowley are out, with Whitin telling the T&G’s Shaun Sutner: “For all intents and purposes, we have withdrawn from the process.”

Today’s T&G story also quotes Tim Murray, CEO of the Worcester Regional Chamber of Commerce and the former lieutenant governor, as saying that Henry should sell the paper at a discount if that means transferring it to local owners, just as the Times Co. sold the Globe to Henry out of a sense that he would prove to be a good steward. Here’s Murray:

The fact of the matter is The New York Times gave a discount to a local buyer for The Boston Globe because they had a buyer who professed to be committed to the region, Greater Boston and the journalistic mission that newspapers play. And therefore it is not unreasonable for Mr. Henry to extend that same courtesy to the residents of Worcester in contemplating a sale.

Sutner quotes me regarding two national chains — GateHouse Media, which owns about 100 papers in Eastern Massachusetts, and Digital First Media, which owns several papers not far from Worcester, including The Sun of Lowell and the Sentinel & Enterprise of Fitchburg.

Of the two, I think Digital First would be the more interesting choice. Headed by the bombastic John Paton (profiled in 2011 by David Carr of The New York Times), his company — which includes papers such as The Denver Post and the New Haven Register — has been trying to innovate its way out of the financial morass in which the newspaper business finds itself.

Digital First employs some of the most respected thinkers in digital journalism, including editor-in-chief Jim Brady and digital transformation editor Steve Buttry. Here is a press release on Digital First’s most recent initiative, Project Unbolt, which seeks to remove the “bolts” that still keep local journalism attached to the industrial processes that defined pre-Internet newspapers. Digital First also has a content partnership with GlobalPost, the pioneering online international news service founded five years ago by Boston media entrepreneur Phil Balboni. (I wrote about some of Paton’s early moves in New Haven in my book “The Wired City.”)

The Telegram & Gazette is a major media presence in Central Massachusetts. I still hope it ends up in local hands — or that Henry decides to keep it. But if it’s going to be sold to a national chain, the staff and the community could do worse than to be served by a company that is trying to revive the business of local news.

Globe’s Your Town sites lose last remaining reporters

The Boston Globe’s hyperlocal Your Town sites will stagger on without any reporters, writes Eric Convey of the Boston Business Journal. About six correspondents were let go earlier this week. Another six were cut last September.

You hate to see people lose their jobs, but the handwriting has seemingly been on the wall for some time. Ads were always sparse. At some point within the past couple of years, nicely designed community pages were replaced with automated feeds like this.

Students from local colleges and universities, including Northeastern, have been contributing stories to Your Town sites covering Boston neighborhoods. It’s not clear from Convey’s story whether that arrangement will continue, though there doesn’t seem like any reason why it couldn’t.

Black-lung investigation wins Goldsmith Prize

breathless1b.jpg

The nonprofit Center for Public Integrity and ABC News last night won the Goldsmith Prize for Investigative Reporting, presented by the Shorenstein Center on Media, Politics and Public Policy, part of Harvard’s Kennedy School.

The award was for a report on black-lung disease, described as a “yearlong investigation [that] examines how doctors and lawyers, working at the behest of the coal industry, have helped defeat the benefits claims of miners sick and dying of black lung, even as disease rates are on the rise and an increasing number of miners are turning to a system that was supposed to help alleviate their suffering.”

CNN’s Candy Crowley received the Goldsmith career award and delivered an address that she devoted mainly to misgivings about Twitter — an odd topic that led me to make this observation as I live-tweeted her talk:

https://twitter.com/dankennedy_nu/status/441375323725524992

The Shorenstein Center Storified all the proceedings. Click here to have a look.

Thinking through the Globe’s multi-site strategy

BG frontThis post has also been published at WGBH News.

After I posted an item yesterday speculating that The Boston Globe’s lower paywall might eventually lead to the end of the paper’s two-site strategy, Jack Gately tweeted at me that the Globe actually seems to be going in the opposite direction. With the addition of its BetaBoston site, unveiled on Monday, the paper now has three.

And that’s just the beginning. Soon the Globe will launch a separate site for all things Catholic, in part so that it can showcase its prized new religion reporter, John Allen. Incumbent religion reporter Lisa Wangsness will continue. And yesterday editor Brian McGrory announced that Boston.com community engagement editor and former metro editor Teresa Hanafin will edit the new venture.

So is this a splintering of the Globe’s identity? I don’t think so. And today’s front page may serve as a good indication of how the different sites will work together. The lead story, on private repo companies that are using license-plate scanners, is from BetaBoston, and was written by Shawn Musgrave. He, in turn, is the editor of MuckRock, an independent public-records project that is affiliated with the Globe. (Here’s a 2012 interview I did with MuckRock founder Michael Morisy for the Nieman Journalism Lab. Morisy is also the editor of BetaBoston.)

What the Globe seems to be embracing is a hub-and-spoke model. The Globe, in print and online, is the hub. Spokes reach out to specialty projects such as BetaBoston, the entertainment site BDCWire (part of the Globe’s Radio BDC project), the religion site and whatever else may be in the works. It’s similar to how The New York Times handles Dealbook, or how The Washington Post interacts with Wonkblog, both before and after the departure of Ezra Klein. The idea is to foster semi-free-standing projects that generate a lot of content, some of which migrates along the spokes and into the hub.

That’s quite different from the business strategy of offering the paid BostonGlobe.com site and the free Boston.com. Those are intended as two entirely different ventures, and McGrory’s memo yesterday made it clear that they are going to be separated even more going forward.

GateHouse Media to install a media gatehouse

Earlier today Media Nation obtained a copy of a message from Sean Burke, president and group publisher of GateHouse Media New England, announcing that GateHouse will experiment with metered paywalls at three of its daily papers — The MetroWest Daily News of Framingham, The Enterprise of Brockton and The Milford Daily News. At a fourth daily, The Herald News of Fall River, the company will try a premium/freemium model.

GateHouse Media, based in suburban Rochester, N.Y., owns more than 100 papers in Eastern Massachusetts, most of them weeklies. The full text of Burke’s message follows.

Gatehouse Mass. dailies going to “metered model”:

To: All GateHouse Media New England Employees
From: Sean Burke
Date: 3/4/2014
Re: The Meters Are Here!

Team,

Today we are pleased to announce that we are under taking a very important and strategic step in the  future of our business by introducing tactics to eliminate unlimited free access to our content.

Sean Burke (via LinkedIn)
Sean Burke (via LinkedIn)

For years now, it’s bothered me that we essentially undervalue the efforts of our hardworking journalists by giving away their content free on our websites. Plus, we do everything we can to drive people to our free content, through social media, promotions and more. On the circulation side the cannibalization of our own best efforts is clear to see: We ask people to pay for our print publications, while increasingly pointing them toward digital, where they can consume most if not all of the print content free.

We have been providing this value to readers and visitors for years, free of charge, and at the detriment of our core business, our paid print publications. As increasing numbers of readers choose digital options to satisfy their news and information needs, the circulation of our newspapers continues to trend downward.

No more. Today begins a paid content strategy on three of our daily newspaper sites:

MetroWestDailyNews.com, MilfordDailyNews.com and Enterprisenews.com. These sites will test what is called a “metered model.” Users will have access to 15 free articles each month. After reaching the limit, they will trigger a prompt that will give them a variety of payment options to allow them to continue to access content. We’re starting the meter high – allowing a higher level of free content – then we will begin to lower it, testing along the way, to find the optimum level. As always, readers can view an unlimited number of exclusive breaking news stories and community features on the home page, as well as enjoying full access to obituaries, section fronts and video.

In Fall River, at The Herald News, we’ll be testing a different model, which we refer to as “freemium/premium.” This model capitalizes upon the differing levels of consumption and engagement by our readers through versioning. We’ll continue to offer plenty of content to our more casual readers, but it will be just the basics of stories. We’ll ask readers who want a richer, more in-depth, interactive, multi-layered, and multimedia experience to join our brands as paid “members.”

In conjunction with this model we will launch a consumer loyalty and membership program, Herald News Perks, which gives “members” access to exclusive deals, contests and events beyond content.

We plan to learn a great deal from our initial venture into paid online content with these models, striving to emerge with refined approaches for what resonates in our many individual markets. Along the way, I invite your feedback on what you think works, what doesn’t and ideas for how we might continue to demonstrate the value of all of our products across all platforms.

Best,
Sean