Howard Owens (left) and Dan Kennedy at Present Tense Books in Batavia
I had a great time meeting people in Batavia, N.Y., this past weekend to promote “The Wired City.” My thanks to bookstore owner Erica Caldwell of Present Tense Books for putting it together.
I enjoyed catching up with Howard Owens, the publisher of The Batavian, with whom I’m in regular touch but who I hadn’t actually seen since 2009. I also had a chance to meet Tom Rivers, a former reporter and columnist for The Daily News of Batavia who — inspired by Owens — started a local news site called the Orleans Hub earlier this year.
The Boston Globe published two corrections today. No big deal. It’s one of the ways that responsible news organizations hold themselves accountable.
But unless you read the print edition, you didn’t see the corrections — not even in the “Today’s Paper” view, which is supposed to include every item published in that day’s Globe. (Of course, corrections do appear in the ePaper, which is how I grabbed the image accompanying this post. But that’s just a PDF of the print edition.)
As someone who reads the Globe and The New York Times every day, I find myself scratching my head at how poorly the two papers handle corrections online. The Globe is worse, but the Times needs to improve, too.
The Times, at least, runs all corrections on its website and in the “Today’s Paper” section of its iPad-only HTML5 app. But they are missing from the iOS apps for the iPhone and the iPad, which are used by many of their customers. They’re also missing from Times Skimmer, an alternative desktop view based on the same feeds as the iOS apps. (I’m guessing the situation is the same with the Times’ Android apps.)
Unlike the Times, the Globe doesn’t run a separate section of online corrections anywhere — not on its website and not on its recently released iPhone app. When I posted a question on Twitter yesterday, Globe tech guy Damon Kiesow directed me to this. But it hasn’t been updated since April 4. In a follow-up, Kiesow indicated it would be fixed at some point.
I should note that both the Times and the Globe append corrections to online stories as necessary. That’s essential for archival purposes. But it doesn’t help if you read a story just once, on the day it’s published.
In any event, it’s long past time for both papers — and all papers — to take corrections as seriously in the digital space as they do in print.
More: Not long after this item was posted, New York Times public editor Margaret Sullivan tweeted:
Also, in the comments I’ve posted an email from Globe spokeswoman Ellen Clegg, who says my post “mischaracterizes” the Globe’s correction policy. I don’t think that’s the case, but I’m happy to offer a different perspective.
For those of a certain age, perusing the ads posted at The Batavian, a for-profit news site in Batavia, N.Y., can seem a lot like flipping through the pages of a weekly community newspaper a generation or two ago.
Which is to say there are a lot of ads — more than 140, every one on the home page, a practice that publisher Howard Owens believes is more effective than rotating them in and out. There are ads for funeral homes and pizza shops. For accountants and tattoo parlors. For auto-repair centers and ice-cream stands. For bars and baseball (the minor-league Batavia Muckdogs).
The success of The Batavian matters to the future of local journalism. In my book “The Wired City: Reimagining Journalism and Civic Life in the Post-Newspaper Age,” I devote most of my attention to the New Haven Independent, a nonprofit site that subsists on grant money, donations and sponsorships. At this early stage of online news, nonprofits like the Independent are often able to raise more money more quickly than for-profits. But not every community can support a nonprofit. Thus it is vital for the future of news that entrepreneurs like Owens figure out the for-profit side — which is why I also devote a fair amount of space in “The Wired City” to what’s going on in Batavia.
Owens launched The Batavian in 2008 as a demonstration project for GateHouse Media, where he was the director of digital publishing. When his position was eliminated in early 2009, he asked GateHouse if he could take the fledgling site with him. He was granted his wish.
The Batavian is free and covers not just the city of Batavia (population 15,000) but surrounding Genesee County (60,000) as well. It receives about 80,000 unique visitors per month, according to Quantcast. That’s roughly the same as the site’s newspaper competition, The Daily News, also based in Batavia. (Web analytics are imprecise, and Owens says his internal count, provided by Google Analytics, shows about 118,000 uniques per month.) Of course, The Daily, as the locals call it, depends mainly on print distribution. On the other hand, The Batavian covers just one county to The Daily’s three, making Owens’ online reach all the more impressive.
The Batavian’s 12-month projected revenues are currently about $180,000 a year — enough to provide Owens and his wife, Billie Owens, the site’s part-time editor, with a comfortable living, and to employ a part-time sales and marketing coordinator. Unlike AOL, with its struggling network of Patch sites, The Batavian is independent, and Owens aims to keep it that way. As the Authentically Local project, of which The Batavian is a part, puts it: “Local doesn’t scale.”
Howard Owens
If a nonprofit like the New Haven Independent can raise more money than a for-profit (indeed, Independent founder and editor Paul Bass chose the nonprofit route in 2005 because he realized he couldn’t support himself with a for-profit), there are nevertheless certain advantages to for-profit online journalism. Let me outline three of the more obvious.
• Anyone can start a for-profit news site. The nonprofit route requires approval from the IRS and support from local foundations. In many cases, neither may be forthcoming — and as I recently wrote, the IRS has all but halted approval of 501(c)(3) status for nonprofit news sites, which they depend on so that donors can make tax-free contributions. By contrast, all it takes to launch a for-profit site is talent, experience and a willingness to work hard. That’s no guarantee of success, but the opportunity is there for all.
• Local ads enhance the vibrancy of a site. Owens likes to say that advertising is content. The ads at The Batavian give you a good feel for Genesee County — and provide a context for Owens’ coverage of everything from court news to traffic accidents, from school events to development proposals. Advertising and news work together to provide a well-rounded picture of the community. Yet you won’t see ads at a nonprofit site like the Independent, save for a few image-building “sponsorships” from local institutions such as college and hospitals.
• For-profit sites enjoy the full protection of the First Amendment. Like public radio and television stations, but unlike the vast majority of newspapers, nonprofit news sites are legally prohibited from endorsing candidates for public office. “Editorial endorsements — or the denial of them — are among the most powerful tools that newspapers have for holding political figures to account,” write the media scholar Robert McChesney and the journalist John Nichols in their 2010 book “The Death and Life of American Journalism: The Media Revolution that Will Begin the World Again.” The Batavian hasn’t actually endorsed any candidates, but at least it’s not legally prohibited from doing so — and Owens takes strong stands on other local issues without having to worry about the federal government swooping in and threatening his livelihood.
***
When I visited Batavia in 2009, I rode along with Owens as he made sales calls and covered stories in Genesee County. It seemed like a hard slog. At one point, as we were driving through the tiny farm town of Stafford, he gestured to a well-manicured golf course. “If you find out that I’ve joined the Stafford Country Club,” he said, “then I’ve been successful.” Two years later, I asked him about the status of his country club aspirations. He laughed. “I’d love to join the Stafford Country Club and have time to enjoy the privileges thereof,” he said, “but we’re probably years away from doing that.”
Yet The Batavian keeps growing. Last week the site announced a new real-estate ad partnership. Recently Owens told me he now spends virtually none of his time on ad sales, having offloaded that task to his part-time employee. The Owenses are able to devote the bulk of their time to journalism — something that was not the case when I was researching “The Wired City.”
Owens likes to remind people that we’re at the very beginning of online news as a business, and that what appears not to add up economically today may look quite different a few years from now. As Owens asked in a provocative blog post four years ago: “If it took newspapers more than 100 years to build the business and content models that we all now cherish, why do we expect a fully formed online model to emerge in just 10 years?”
Many thanks to Jon Keller for having me on “Keller at Large” this past Sunday (WBZ-TV, Channel 4) to talk about “The Wired City.” You can watch our two-part conversation by clicking here or on the image above.
Here’s something I completely forgot when I wrote recently about the IRS’s assault on nonprofit journalism: The Associated Press is a nonprofit. It’s time for the IRS to resume approving 501(c)(3) status for nonprofit news organizations.
I’ll be talking about “The Wired City” this Sunday, July 7, at 8:30 a.m. with old friend Jon Keller on “Keller at Large,” on WBZ-TV (Channel 4) in Boston. I’ll also be popping up in his WBZ radio commentaries (AM 1030) throughout the weekend.
This is why large, well-funded news organizations still matter.
The Boston Globe reports that it has won a favorable court ruling in its three-year quest to obtain the names of people who have received large financial settlements from the state.
The administration of Gov. Deval Patrick, no friend of the state’s public-records law, had fought the request from the beginning — its defiance of a ruling by Secretary of State Bill Galvin’s office led the Globe to sue — and the governor may yet file an appeal.
At issue: “the names of 89 individuals who received settlements of $10,000 or more between January 2005 and March 2010.”
That’s our money. Good for the Globe for pushing to find out who got it and why.
Best wishes to my old friend Robin Young and to Jeremy Hobson, whose revamped, two-hour “Here & Now” program debuted on Monday. Based at public radio station WBUR (90.9 FM), the program is national in scope, and is intended as a partial replacement for “Talk of the Nation,” which departed the airwaves last week.
Both “Here & Now” and “Boston Public Radio,” on rival WGBH (89.7 FM), are broadcast from noon to 2 p.m., setting up an intriguing dynamic: a nationally focused news magazine on ’BUR alongside local news and talk, hosted by Jim Braude and Margery Eagan, on ’GBH.
I hope and expect that both programs will succeed. (Disclosure: I’m a paid contributor to WGBH.)
The new issue of the Columbia Journalism Review includes a favorable review of “The Wired City” by Michael Meyer. Here is my favorite section:
“The Wired City” doesn’t have anything resembling a central thesis. (This isn’t a flaw. Way too many “future of journalism” books and reports waste their time trying to argue grand, overarching theses that almost always fall apart on closer analysis.)
One of my goals in writing the book was to return to the sort of in-depth, close-up reporting that drew me to journalism in the first place. Yes, I do some opinionating in the book, but mainly I try to let the story tell itself. I appreciate Meyer’s recognizing that and seeing it as a virtue rather than a shortcoming.
Meyer is critical of my argument that nonprofit news sites like the New Haven Independent tend to be better funded and capable of more ambitious journalism than for-profit sites — at least in these early years of the post-newspaper era.
Though I agree with Meyer that I could have done a better job of quantifying that observation, I nevertheless believe I was describing a situation that’s real. For-profits like The Batavian and CT News Junkie are doing better all the time — better than they were when I was researching the book.
But it’s still a hard slog. Given the low value the marketplace has assigned to online advertising, that’s likely to continue.
There are a couple of problems with David Carr’s column in The New York Times on Glenn Greenwald and the line between journalism and activism.
First, Greenwald isn’t really a close call. He is an opinionated liberal columnist and blogger who works for a large, well-regarded news organization, The Guardian. The key: he’s independent. No advocacy group is paying his salary. If we must draw lines, Greenwald is well on the journalistic side of the divide.
What I really want to see more discussion of, though, is Carr’s assertion that “when it comes to divulging national secrets, the law grants journalists special protections that are afforded to no one else.” What is Carr talking about?
As I explained recently, the Espionage Act, under which Edward Snowden has been charged in the National Security Agency leaks, makes no distinction between leaking classified information and publishing classified information.
The question of whether to prosecute news organizations came up after the Pentagon Papers and again after the revelation of the Bush administration’s illegal wiretapping program. U.S. Rep. Peter King, R-N.Y., has called for journalists to be prosecuted over the Snowden leaks.
Yes, there are limited protections for journalists trying to shield their sources in 49 states. But I don’t think that’s what Carr was referring to. In any case, there are no shield protections at the federal level.
So help me out here. What do you think Carr has in mind?
