Worcester City Hall. Photo (cc) 2015 by Dan Kennedy.
Congratulations to Mark Henderson, a Worcester media entrepreneur who’s celebrating the fifth anniversary of The 016, a news-oriented social-media platform for the city and surrounding communities. The platform draws on media outlets in Worcester and beyond, and — crucially — is non-algorithmic, which means that readers can customize their feeds and news organizations don’t have to spend money in order to move up in users’ feeds. It’s a free, advertiser-supported site.
Henderson, a former top editor at Worcester’s Telegram & Gazette, recently talked about what The 016 (a reference to Worcester’s Zip code) has accomplished in a video conversation with Worcester media figure John DiPietro. Over the past five years, Henderson said, The 016 has received 17 million email opens, 13 million click-throughs to other media, 6.7 million video views, and 4.5 million clicks on the site’s own original news articles.
It’s a fascinating idea, and if you’d like to know more about how it works, I wrote about The 016 for Nieman Lab in 2019.
The Telegram & Gazette of Worcester published a story with some mighty odd timing. Like many media outlets, the paper reported Tuesday that state Attorney General Andrea Campbell’s office had reached a settlement with state Sen. Ryan Fattman and his wife, Worcester Registrar of Probate Stephanie Fattman, to end a three-year investigation into campaign-finance improprieties.
But wait. The T&G story, by Kinga Borondy, includes quotes from an interview with the Fattmans conducted at Sen. Fattman’s Statehouse office last Friday. “There was no finding of liability, no admission of wrongdoing,” Ryan Fattman was quoted as saying.
On the surface, it looks like the T&G held important news about campaign-finance irregularities for four days. Lance Harris, who writes the Central Mass. Politics blog, wrote on X/Twitter: “Wait. The T&G knew Friday that the Fattmans were settling the case with OCPF [the Office of Campaign and Political Finance] and sat on it until today? The Fattmans gave an exclusive ‘our side of the story’ in exchange for the T&G embargoing the interview?”
I asked the T&G’s executive editor, Michael McDermott, why his paper held the story. Here was his emailed answer:
We did have an interview with the Fattmans on Friday afternoon and a story was filed. I felt that what they said needed to be confirmed by the attorney general’s office, so I decided not to publish until we got that confirmation. It came on Tuesday morning. Once we got the confirmation, we published. I’m glad we waited because the attorney general provided significant additional context that would have otherwise been missing.
You know what? That’s a good answer. If the T&G had rushed to publish as soon as the interview with the Fattmans was over, it would have only had one side of the story. By waiting, the paper was able to include the attorney general’s official disposition of the case, which covered both Fattmans, other members of their family, and state and local Republican committees. It’s a complicated story, but the bottom line is that the Fattmans owe several hundred thousand dollars in compensation and fines.
Borondy’s article includes a statement from Campbell that said: “Enforcing our campaign finance laws, and holding those who violate them accountable, are critical functions of our office. We will continue to hold accountable those who misuse positions of power, break the law and undermine the public’s trust.”
And I give McDermott credit for resisting the urge to press the “publish” button before the T&G had a complete account.
Former headquarters of the Telegram & Gazette. Photo (cc) 2011 by Daderot.
With a population just north of 200,000, Worcester is the second largest city in New England; surrounding Worcester County is home to more than four times that number of residents. Yet the 157-year-old Telegram & Gazette, the daily newspaper of record in Central Massachusetts, has lost most of its paid readership under the ownership of Gannett, the country’s largest newspaper chain.
According to Statements of Ownership that the T&G filed with the U.S. Postal Service on Oct. 1, average weekday paid circulation of the print edition stands at 8,698. The paper also reported an average of 4,133 paid electronic copies for a total paid average weekday circulation of 12,831. On Sundays, the numbers are 12,403 for print, 4,054 for electronic, and 16,457 for total paid average circulation. And as I pointed out the other day, digital circulation is reported using guidelines from the Alliance for Audited Media, which are somewhat inflated since AAN allows for some double-counting of print and digital.
Ten years ago, the T&G enjoyed paid circulation (print plus digital) of 74,000 on weekdays and 78,000 on Sundays, according to a story published just after then-new owner John Henry visited the paper’s offices, which means that circulation is down about 80% over the past decade. The aftermath of that meeting proved to be contentious, with T&G folks coming away from it believing that Henry — who acquired the paper as part of his purchase of The Boston Globe — had promised not to sell unless he could find a local buyer.
“It’s good to hear John Henry is focused on finding the right owner for the newspaper,” T&G publisher Bruce Gaultney was quoted as saying after meeting with Henry.
Henry later told me that he believed he’d promised only that he wouldn’t sell to GateHouse Media chain, which was notorious for laying off journalists and slashing coverage. Henry ended up selling to a Florida chain, which in turned handed it off to GateHouse, now Gannett. And Gannett has gutted the T&G, as it has so many of its properties.
Worcester is not a news desert. It has a number of other outlets, including the Worcester Business Journal, MassLive, the fledgling nonprofit Worcester Guardian, a GBH News bureau and several smaller outlets, including a lively aggregation service called The016. The once-mighty Telegram & Gazette, though, is barely a shadow of its former self.
Worcester City Hall. Photo (cc) 2015 by Dan Kennedy.
The governance structure of The Worcester Guardian, a fledgling nonprofit begun by the Worcester Regional Chamber of Commerce, is starting to become clearer. A message by consultant Dave Nordman, the former executive editor of the city’s daily, the Telegram & Gazette, says that the Guardian will have an independent board of directors in addition to a community advisory board. The Chamber has committed $50,000 to the launch, but Nordman says the intention is for the Guardian to be a fully independent news organization.
The aim, Nordman told me by email, is “total separation.” He said that Chamber president and CEO Tim Murray will probably have one of nine seats on the board but will not serve as the chair. “The board’s main responsibility,” Nordman said, “will be to rally the community.” The announcement of an editor, he added, is imminent.
The original announcement raised questions about how closely the Chamber would be tied to the Guardian. Nordman’s assurances makes it more likely that the Guardian will be accepted by the Institute for Nonprofit News, or INN, which would be a crucial step for credibility and fundraising. The Guardian’s inaugural governing documents also tracked too closely with the INN’s policies as well as the mission statement of The New Bedford Light, a large nonprofit, as reported by Bill Shaner of the newsletter Worcester Sucks and I Love It. Nordman, though, is a pro, and his involvement suggests that the Guardian will get off to a strong start. (Nordman is also a colleague of mine at Northeastern.) Nordman writes in his message at the Guardian’s website:
I believe free, nonprofit, independent news could provide a dynamic new platform to tell the Central Massachusetts story and report on important issues impacting Worcester and the region.
I believe mistakes will be made and lessons will be learned along the way.
I believe nonprofit, for-profit and independent journalism can co-exist. I believe blogs and social media also provide a forum for healthy discourse.
And I believe Murray when he says he will allow the Guardian to tell the story of Worcester independent of the chamber.
The community will be watching.
The Worcester area is not exactly a news desert, although local residents have lamented deep cuts at the Telegram & Gazette under Gannett’s ownership. MassLive, part of The Republican of Springfield, publishes a fair amount of Worcester news. GBH News has a Worcester bureau. The 016.com aggregates news from the Worcester area as well. Still, a Worcester-based nonprofit, grounded in community values, would be a welcome addition to Central Massachusetts.
John Widdison, a former executive managing editor of the Telegram & Gazette in Worcester, died Tuesday at the age of 84. Mr. Widdison oversaw the merger of the morning Worcester Telegram and the Evening Gazette, later serving as director of public affairs for the Massachusetts Department of Mental Health, where he worked until retiring in 2001.
In 2019, Mr. Widdison was inducted into the New England Newspaper Hall of Fame, administered by the New England Newspaper and Press Association. According to the citation he received, “He led with compassion and intelligence thereby engendering a teamwork, we’re-all-in-this-together work atmosphere. John’s impact was felt not only in the newsroom but also in the community where he welcomed feedback from readers on everything from missed deliveries to spelling errors.”
Edward Augustus, Gov. Maura Healey’s choice to serve as housing secretary, won a New England Muzzle Award from GBH News last year for his role in suppressing public records about police misconduct during his years as Worcester’s city manager.
The Telegram & Gazette, Worcester’s daily newspaper, spent years seeking those records, which were associated with 12 internal affairs investigations and complaint histories regarding 17 police officers. Superior Court Judge Janet Kenton-Walker said she believed the city had acted in bad faith, ruling that officials had “cherry picked” language in its legal documents and used it in a manner that was “out of context.” She sternly added: “Counsel may not misrepresent to the court what cases and other materials stand for.”
Judge Kenton-Walker’s outrage led her to impose an unusually harsh penalty, ordering the city to pay $101,000 in legal fees and $5,000 in punitive damages — unheard of in a state where public-records violations are as unremarkable as breakdowns on the MBTA. Yet even that proved to be insufficient to punish the city’s outrageous conduct. The T&G went back to court, arguing that the paper should be made whole for the entirety of its $217,000 in legal fees. This past February, the city and the T&G reached an out-of-court settlement for $180,000.
Augustus was gone from Worcester City Hall before last year’s Muzzles were published, having decamped for Dean College in Franklin, where he was named chancellor.
Of course, it’s possible that Augustus’ record in rebuilding Worcester qualifies him for his new position. According to The Boston Globe:
“Ed Augustus is the leader Massachusetts needs to take the helm of our new Executive Office of Housing and Livable Communities and drive an ambitious, collaborative strategy to increase housing production and lower costs across the state,” Healey said in a statement.
During his eight-plus years in Worcester City Hall, Augustus helped oversee the redevelopment of Worcester’s Canal District, including thousands of new housing units that have helped revitalize the city’s downtown.
Still, Augustus’ role in stonewalling public records not only slowed the T&G’s efforts to report on police misconduct — vital journalism in the public interest — but it also ended up costing taxpayers $185,000 in addition to whatever legal expenses the city itself might have incurred.
The press ought to start filing public records requests with the state housing office as soon as Augustus takes charge — just to see what happens.
Finally, my standard disclosure: David Nordman, who was the T&G’s editor until this past summer, is now a colleague of mine at Northeastern. We work on opposite sides of the campus, literally and figuratively: he’s the executive editor of Northeastern Global News, part of the university’s communications operation, and I’m a faculty member at the School of Journalism.
A final price tag has been set on the city of Worcester’s years-long campaign to withhold public records pertaining to police misconduct from the Telegram & Gazette, the city’s daily paper, and its reporter Brad Petrishen. Open government watchdog Andrew Quemere writes that the T&G and the city reached a settlement in February for $180,000 to cover most of the paper’s legal fees plus $5,000 in punitive damages.
Last summer I gave former Worcester city manager Edward Augustus a New England Muzzle Award, published by GBH News, for leading the effort to keep residents of his city in the dark about what their police department was up to. District Court Judge Janet Kenton-Walker awarded the T&G $101,000 in legal fees in addition to the punitive damages, ruling that such a harsh penalty was justified because the city had misrepresented aspects of the case in its dealings with the court.
Not harsh enough, as it turned out. The T&G’s lawyer, Jeffrey Pyle, appealed Kenton-Walker’s ruling, arguing that the paper’s legal fees of $217,000 should have been covered in their entirety given the city’s misconduct. The state Appeals Court agreed, overturning Kenton-Walker. That led to the February settlement.
“The Telegram & Gazette spent more than three years fighting for the right to have access to documents of considerable public interest,” T&G executive editor Michael McDermott was quoted as saying in Quemere’s post. “I’m proud of reporter Brad Petrishen for pursuing these records and thankful to our lawyers for successfully defending the public’s right to know.”
And, finally, my disclosure: David Nordman, who was the T&G’s editor until this past summer, is now a colleague of mine at Northeastern. We work on opposite sides of the campus, literally and figuratively: he’s the executive editor of Northeastern Global News, part of the university’s communications operation, and I’m a faculty member at the School of Journalism.
Worcester City Hall and Common. Photo (cc) 2015 by Destination Worcester.
For years, the city of Worcester withheld public records about police misconduct that had been sought by the local daily newspaper, the Telegram & Gazette. It’s already cost the hapless taxpayers big-time: Nearly a year ago, an outraged judge ruled against the city and awarded the T&G $101,000 to cover about half the cost of the newspaper’s legal fees. She also assessed the city $5,000 in punitive damages.
That outrageous misconduct, overseen by former city manager Edward Augustus, was the subject of a 2022 New England Muzzle Award, published by GBH News.
Now a three-judge panel of the state Appeals Court is asking a logical question: If the T&G was in the right and the city was in the wrong, why shouldn’t the newspaper be compensated for all or most of its legal fees rather than just half? This week that panel overturned the lower-court ruling and ordered Superior Court Judge Janet Kenton-Walker to consider increasing the legal fees she awarded, according to a report by the T&G’s Brad Petrishen, who first began seeking the records in 2018.
Petrishen quoted Associate Justice John Englander as saying: “At 10,000 feet, what happened here is the newspaper wanted to write about something and it took them three years to get the documents they wanted to write about.”
The proceedings have been followed closely by Andrew Quemere, a journalist who writes a newsletter on public records called The Mass Dump. Quemere published a detailed account this week that includes some particularly entertaining quotes from an exchange Justice Englander had with the city’s lawyer, Wendy Quinn, at oral arguments in December:
“What did the plaintiffs request or push for that they were wrong about?” Englander asked.
Quinn paused for about six seconds before asking Englander to clarify his question.
“What the heck did you spend three years and hundreds of thousands of dollars fighting over if they should have gotten [the records]?” Englander asked. “If you had a defense, I’d like to understand what the defense was.”
As Quemere notes, Judge Kenton-Walker has consistently taken the position that the city not only erred and acted in bad faith, ordering that the city turn over the documents that the T&G had sought in June 2021 and then awarding $101,000 in legal fees in February 2022.
Even so, the newspaper appealed, seeking the full $217,000 it had paid — and, as the Appeals Court panel has now ruled, it may very well be entitled to that money. Jeffrey Pyle, a Boston-based First Amendment lawyer who represented the T&G, put it this way at the oral arguments: “To cut [the fees] by 54% sends a message to public records requesters: Don’t bother suing, you’re not going to be made whole even if you win and show that the other side acted in bad faith.”
To make matters worse for city officials, the Department of Justice last November announced that it had launched an investigation to determine whether the police department had used excessive force or engaged in discrimination on the basis of race or gender, although it is not clear whether DOJ was motivated by the T&G’s reporting.
I hope the T&G gets every last dime that it spent on this case. But I should add that the newspaper’s corporate chain owner, Gannett, deserves credit for pursuing this without any guarantee that it would ever be compensated. I criticize Gannett’s cost-cutting frequently in this space, but the company and its predecessor, GateHouse Media, have always been dedicated to fighting for open government, even if it means going to court. They could have told the T&G’s editors to forget about it, but they didn’t.
Finally, a disclosure: David Nordman, who was the T&G’s editor until this past summer, is now a colleague of mine at Northeastern. We work on opposite sides of the campus, literally and figuratively: he’s the executive editor of Northeastern Global News, part of the university’s communications operation, and I’m a faculty member at the School of Journalism.
The State Capitol in Concord, N.H. Photo (cc) 2010 by Jimmy Emerson, DMV.
There was news in Mark Shanahan’s Boston Globe story on the decline of the once-great Providence Journal under Gannett ownership: the Globe is opening a New Hampshire bureau sometime in 2023, a move similar to what it’s done in Rhode Island.
At one time the Globe took New England coverage seriously, even publishing a Sunday section called New Hampshire Weekly. On a recent episode of our podcast about local news, “What Works,” Nancy West, executive director of the investigative news organization InDepthNH, said she would welcome a Globe comeback in the Granite State.
“I loved it when the Globe came up and was doing important reporting,” she said, citing in particular the paper’s coverage of a cardiac surgeon at Catholic Medical Center in Manchester whose horrendous malpractice record was obscured by his status as an operating-room star. “Was I a little jealous? My first instinct is jealousy, of course,” West told us. “But then I’m just really pleased that the word is getting out.” She added: “I would love to have the Globe come back. I would love to see it because we just need talented reporters on the street. And I think competition is healthy.”
Unlike Rhode Island, New Hampshire’s two major daily newspapers, the New Hampshire Union Leader and the Concord Monitor, are independently owned. Both, however, have endured significant cuts to their reporting capacity in recent years. As West says, another news organization focused on the state would be welcome.
As with Rhode Island, New Hampshire is an opportunity for the Globe to sell more digital subscriptions without the hassle of bygone days, when it was necessary to truck papers across New England.
So where might the Globe go next? Vermont strikes me as a stretch. Connecticut? Probably not. Much of the state roots for the Yankees, and Hearst CT has a growing digital operation. Maine? Possibly, although the Globe has collaborated on some stories with the Portland Press Herald. I’m not sure they’d want to compete. If they do, David Dahl, a former top editor at the Globe who’s now editor of the nonprofit Maine Monitor, told us on “What Works” that he’d love to work with his old paper. “We’re open to any partnership discussions that we would have,” he said, “and if they want to affiliate with us, they’re more than more than welcome.”
The most logical move for the Globe after New Hampshire would be an expanded presence in Central Massachusetts — ironic given that Globe owner John Henry acquired the Telegram & Gazette of Worcester when he bought the Globe in 2013 only to sell it to out-of-state interests. The T&G eventually landed in the hands of GateHouse Media, which merged with Gannett; like most of Gannett’s properties, the T&G has been gutted.
At a time when the decline of advertising and fears of recession are leading to cuts even at once high-flying newspapers like The Washington Post, it’s heartening to see that the Globe continues to focus on expansion.
A Boston mayor who trampled on a religious group’s right to freedom of expression. A Worcester city manager who trampled on the public’s right to know about police misconduct. A New Hampshire state legislator who trampled on teachers’ rights by demanding that they take a “loyalty oath” promising not to teach their students about racism.
These are just a few of the winners of the 2022 New England Muzzle Awards.
This year is the 25th anniversary of the Muzzles, a Fourth of July roundup of outrages against freedom of speech and of the press in the six New England states.
