Bluesky is having its moment; plus, Soon-Shiong reverses himself, and a local-news event in Ipswich

Photo (cc) 2014 by Mike Mozart

From the moment that Elon Musk bought Twitter in late 2022 and took a wrecking ball to it, millions of appalled users have sought alternatives. Mastodon, a decentralized nonprofit, got some early buzz, though it failed to gain mass traction. Threads, part of the Meta universe, has enjoyed some success, attracting 275 million users; but many of those users are also disenchanted with an algorithm that plays down news and politics.

Now Bluesky is having its moment. The most Twitter-like of the new platforms, Bluesky has experienced a surge of a million new users since the election, attracting the attention of The New York Times, The Associated Press, Slate and others. Its current user base of about 15 million makes it far smaller than Threads, but its customizable feeds, lists and starter packs, as well as its lack of an algorithm, have led many of us to conclude that it’s a better tool for sharing and discussing journalism.

As media writer Oliver Darcy puts it: “But while the masses might be joining Threads, power users in media and politics seem to now be preferring Bluesky. That is where the conversation is now forming. Even on Threads, one of the biggest topics of discussion this week is Bluesky.”

Bluesky got off to a slow start because for quite a long while you could only join by invitation. Former Twitter CEO Jack Dorsey’s involvement was a poison pill for some, though he has since moved on. Today Bluesky is owned by a public benefit corporation — a for-profit company that nevertheless must adhere to some nonprofit-like principles such as “extending benefits to stakeholders like communities and employees,” as Kiplinger puts it.

In other words, Bluesky, unlike Threads and Twitter, is not under the control of an erratic billionaire.

Twitter/X still has nearly 500 million users worldwide, but it has been overrun by trolls, bots and various right-wing extremists, including Musk himself. The Guardian created a stir Wednesday when it announced that it was mostly leaving Twitter, calling it a “toxic media platform.” But many news outlets continue to make heavy use of Twitter.

Six to 10 years ago, when Twitter was at its most useful, it was a gathering place for liberals, conservatives and moderates. Unfortunately, neither Threads nor Bluesky has been able to replicate that vibe, as their user bases are overwhelmingly liberal and progressive. And thus our national discourse continues to become more polarized.

Soon-Shiong comes clean

Patrick Soon-Shiong, the other billionaire newspaper owner who killed an endorsement of Kamala Harris just days before the election, is now saying that his daughter was right all along when she cited Harris’ pro-Israel position in the war in Gaza as the reason that his Los Angeles Times did not weigh in on the presidential race.

“Somebody had asked me, ‘was that the reason?’ I said, ‘well, that wasn’t the only reason.’ Clearly, that was one of the reasons, and there are many other reasons, but I think that should be exposed really transparently about all the reasons,” he told CNN reporters Liam Reilly and Hadas Gold.

Soon-Shiong had previously denied a claim in The New York Times by his daughter, Nika, that the family had decided not to endorse because of Gaza. Instead, he said that he wanted his paper to move away from endorsements, and that he killed the Harris endorsement because the editorial board had ignored his directive to put together a nonpartisan guide to Harris’ and Donald Trump’s stands on the issues.

Now it appears that Soon-Shiong was being less than candid — or, as former LA Times journalist Matt Pearce writes, “Well, Patrick Soon-Shiong lied.” Pearce adds:

If you own large newspaper and have strong opinions about Israel’s war in Gaza, and those opinions about Gaza directly affect how you influence the newspaper’s engagement with politics and the public during an election, then you should probably print your opinion about Gaza in the newspaper you own instead of publicly dumping on your employees and claiming you’d asked them to do some other nonsense that you hadn’t actually asked them to do, and then lying to reporters about your opinions on Gaza not having influenced your political decisionmaking while publicly scolding your daughter for telling the New York Times hey my dad did this because of Gaza, which you followed by writing an internal email to your chief operating officer and executive editor to more or less elaborate at length that hey I did this because of Gaza (feelings which themselves have already gotten watered down in the only-sort-of-coming-clean interview with CNN).

The other billionaire non-endorser, of course, is Jeff Bezos, who canceled a Harris endorsement in The Washington Post at the last minute and claimed he had decided the Post should stop endorsing candidates.

There is a third billionaire non-endorser as well: Glen Taylor of The Minnesota Star Tribune, whose opinion editor announced back in August that the paper would no longer endorse. As my co-author and podcast partner Ellen Clegg wrote for What Works, that was enough to prompt outrage among former Strib opinion journalists, a group of whom published their own Harris endorsement independently.

Please come to Ipswich

If you’re on the North Shore, I’ll be moderating a panel of local-news leaders today at 6 p.m. at the True North Ale Company in Ipswich. The event is free, although donations are requested. Please register here.

The panel is being held to mark the fifth anniversary of Ipswich Local News, whose publisher, John Muldoon, will be a panelist. He’ll be joined by Kris Olson of The Marblehead Current, Erika Brown of The Manchester Cricket and Jack Lawrence of the soon-to-be-launched Hamilton-Wenham News.

Bluesky makes its long-awaited public debut just as Threads skepticism sets in

Photo (cc) 2021 by joey zanotti

Is Bluesky about to have its moment?

Since the fall of 2022, when Elon Musk acquired Twitter and proceeded to take a wrecking ball to it, those of us who are heavy users of short-form, text-based social media have been looking for a new platform. I bet heavily on Mastodon, but though I find it to be a pleasant environment most of the time, with a lot of activity and high engagement, it has not been adopted by more than a handful of news organizations, journalism think tanks, the Massachusetts political community and ordinary people. Those folks have, for the most part, remain firmly planted on Twitter/X.

Threads is a different matter. Since it debuted last summer, the platform has largely fulfilled its promise of becoming a better version of Twitter, a place to have conversations about news, journalism and other topics with less sociopathy than you encounter in Musk’s hellhole. Threads reportedly has about 130 million active monthly users, compared to 500 million on Twitter, which is pretty impressive for a service that’s less than a year old and is still rolling out features.

Unfortunately, it appears that Threads will not fulfill the hopes of its most news-obsessed users. On Friday, Mark Zuckberg’s Meta, which owns Threads, repeated previous statements that it has no intention of becoming a platform that is heavily focused on politics. Posts that the almighty algorithm deems political will not show up in the “For You” listing, which is what you see when you first log on and which is determined by software that thinks it knows what you’re interested in. Any accounts you’re already following will continue to show up, but discovering new accounts will become more difficult. The change also applies to Instagram.

According to Adam Mosseri, who runs Threads and Instagram, “we’re not talking about all of news, but rather more focused on political news or social commentary.” But as Taylor Lorenz and Naomi Nix report for The Washington Post (free link), who’s to say what’s political? They quote Ashton Pittman, news editor of the Mississippi Free Press, who tells them:

If I post about LGBTQ rights, or about being a gay man, is that political? If I post about Taylor Swift, is that political because bad actors are making everything political? Everything is political if we’re honest with ourselves — it’s just about who’s defining what’s political and who gets to define that and what does it mean?

Which brings me back to Bluesky. Unlike Threads, the platform is not fully for-profit; unlike Mastodon, it’s not a nonprofit. Rather, it’s a public benefit corporation, which means that it’s a for-profit company that must serve the public interest in some way and that reinvests any profits it makes back in the operation. Of the three major Twitter alternatives, Bluesky has garnered the most skepticism. For one thing, among Bluesky’s founders is former Twitter CEO Jack Dorsey, who thought selling out to Musk was just fine. For another, Bluesky’s rollout has been painfully slow. Until last week, you couldn’t join without an invitation, which is why it has just 3.2 million users, far behind Threads and Twitter.

After Bluesky finally opened itself up to the public, though, the influential tech writer Mike Masnick wrote an enthusiastic post at Techdirt saying he was “pretty excited” about where the platform is heading. What has Masnick most excited is Bluesky’s roll-your-own approach to content moderation. He writes:

For example, the company has added some (still early) features that give users much more control over their experience: composable moderation and algorithmic choice. Composable moderation lets users set some of their own preferences for what they want to encounter on social media, rather than leaving it entirely up to a central provider. Some people are more willing to see sexual content, for example.

But, the algorithmic choice is perhaps even more powerful. Currently, people talk a lot about “the algorithm” and now most social networks give you one single algorithm of what they think you’ll want to see. There is often a debate among people about “what’s better: a chronological feed or the algorithmically generated feed” from the company. But that’s always been thinking too small.

With Bluesky’s algorithmic choice, anyone can make or share their own algorithms and users can choose what algorithms they want to use. In my Bluesky, for example, I have a few different algorithms that I can choose to recommend interesting stuff to me. One of them, developed by an outside developer (i.e., not Bluesky), Skygaze, is a “For You” feed that … is actually good? Unlike centralized social media, Skygaze’s goal with its feed is not to improve engagement numbers for Bluesky.

For some time now, I’ve been using Threads, Mastodon and Bluesky more or less equally on the theory that we’re a long way from knowing which platform, if any, will emerge as the main alternative to Twitter. (I’m also still on Twitter, mainly for professional purposes, though I’ve locked my account and post less frequently there than on the other platforms.) Even though I have far fewer followers on Bluesky than elsewhere, I’ve found the engagement to be quite good and the content consistently interesting — more so than on Mastodon, and with less crap than on Threads.

We will never go back to the days when there was one platform where everyone gathered, for better or worse. But Bluesky seems like a worthy entry into the social media wars now that it’s (finally) open to the public.

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A few more thoughts about Threads

Although Mastodon is my preferred Twitter alternative, there’s every indication that Threads is going to emerge as the closest thing we get to a true Twitter replacement. It’s missing a lot — browser access, a reverse-chronological feed of your followers, and lists, to name just a few. I can really do without the celebrities and brands that Threads is pushing. But it’s already got mass appeal, a precious commodity that it’s not likely to relinquish.

There are reports that Mark Zuckerberg and company rushed this out the door before it was ready in order to take advantage of Elon Musk’s meltdown last weekend. Musk rewarded Zuckerberg by sending him a cease-and-desist order — precious publicity for an app that is taking off. As I said yesterday, you only get one chance to make a good first impression, but I suspect users will give Zuckerberg some time to get it right.

In addition to Twitter, I suspect the big loser in this may be Bluesky, started by Twitter co-founder Jack Dorsey. I finally scored an invitation earlier this week and have been playing around. I like it. But Dorsey has got to regret the leisurely pace he’s taken.

For now, I’m posting mainly to Mastodon because I want to, Twitter because I have to, and Bluesky and Threads because I’m checking them out. I’ve given up on Post. (If you’re reading this on the Media Nation website, my social media feeds are in the right-hand rail.) But it wouldn’t surprise me if this quickly devolves into a war between Twitter and Threads, with everyone else reduced to spectator status.

Musk’s latest moves call into question the future of short-form social media

Elon Musk isn’t laughing with us. He’s laughing at us. Photo (cc) 2022 by Steve Jurvetson.

Update: Ivan Mehta of TechCrunch reports that Twitter may have already reversed itself on requiring log-ins to view tweets. I’ll test it later and think about whether I want to go to the trouble of restoring our Twitter timeline to What Works.

Today I want to return to a topic that I write about from time to time: the ongoing travails of Twitter under Elon Musk and the future of what I’ll call short-form interactive social media, which some people still refer to as “microblogging.” It’s something that’s of no interest to the vast majority of people (and if I’m describing you, then you have my congratulations and admiration) but of tremendous interest to a few of us.

You may have heard that a number of changes hit Twitter over the weekend, some deliberate, some perhaps accidental. They cut back on the number of posts you could read before encountering a “rate limit” of 600 per day for non-subscribers and 6,000 a day for those who pay $8 a month. Those limits were later raised. Now, very few people are paying $8 for those blue check marks and extra privileges, and you can reach 600 (or 800, or 1,000, or whatever it is at the moment) pretty quickly if you’re zipping through your timeline. It was and is a bizarre limitation, since it means that users will spend less time on the site and will see fewer of Twitter’s declining inventory of ads.

Twitter also got rid of its classic TweetDeck application, which lets you set up columns for lists, notifications and the like, and switched everyone over to a new, inferior version — and then announced that TweetDeck will soon be restricted to those $8-a-month customers.

Finally, and of the greatest significance to me and my work, you can no longer view a tweet unless you’re actually logged in to Twitter. We’ve all become accustomed to news outlets embedding tweets in stories. I do it myself sometimes. Well, now that has stopped working. Maybe it’s not that big a deal. After all, you can take a screenshot and/or quote from it, just as you can from any source. But it’s an extra hassle for both publishers and readers.

The problem

Moreover, this had a significant negative effect on What Works, the website about the future of local news that Ellen Clegg and I host. Just recently, I decide to add a news feed of updates and brief items to the right-hand rail, powered by Twitter. It was a convenient way of informing our readers regardless of whether they were Twitter users. And on Monday, it disappeared. What I’ve come up with to replace it is a half-solution: A box that links to our Mastodon account, which can still be read by Mastodon nonusers and users alike. But it’s an extra step. In order to add an actual Mastodon news feed we would either need to pay more or switch to a hosting service and put up with the attendant technical challenges.

What is Musk up to? I can’t imagine that he’s literally trying to destroy Twitter; but if he were, he’d be doing exactly what he’s doing. It’s strange. Twitter is now being inundated with competitors, the largest of which is Mastodon, a decentralized system that runs mainly on volunteer labor. But Twitter co-founder Jack Dorsey is slowly unveiling a very Twitter-like service called Bluesky (still in beta, and, for the moment, invitation-only), and, this Thursday, Facebook (I refuse to call it Meta) will debut Threads. If Mark Zuckerberg doesn’t screw it up, I think Threads, which is tied to Instagram, might prove to be a formidable challenger.

Still, what made Twitter compelling was that it was essentially the sole platform for short-form interactive social media. The breakdown of that audience into various niches makes it harder for any one service to benefit from the network effect. I’ve currently got conversations going on in three different places, and when I want to share links to my work, I now have to go to Twitter, Mastodon and Bluesky (which I just joined), not to mention Facebook and LinkedIn.

The solution

And speaking of the network effect: Twitter may be shrinking, but, with 330 million active monthly users, it’s still by far the largest of the three short-form platforms. Mastodon was up to 10 million registered users as of March (that number grows in spurts every time Musk indulges his inner sociopath), and Bluesky has just 100,000 — although another 2 million or so are on the wait list. What that means for my work is that just a handful of the media thought leaders I need to follow and interact with are on Mastodon or Bluesky, and, from what I can tell, none (as in zero) of the people and organizations that track developments in local news have budged from Twitter.

It will likely turn out that the social media era was brief and its demise unlamented. In the meantime, what’s going on is weird and — for those of us who depend on this stuff — aggravating. In some ways, I would like to see one-stop short-form social media continue. My money is on Threads, although I suspect that Zuckerberg’s greed will prevent it from realizing its full potential.

I’m back on Twitter, and no, I’m not especially happy about it

Illustration (cc) 2009 by Pete Simon

Recently I wanted to add a news feed to What Works, the website that Ellen Clegg and I host about the future of local news. There are a fair number of items that come to our attention, and we wanted a way to alert our readers without necessarily writing a full blog post.

Because we had deleted our Twitter account last fall in response to Elon Musk’s sociopathic debut as the platform’s new owner, I looked into setting up a Mastodon news feed. I began by signing up for a Mastodon account for What Works. That was simple enough. Then I tried to figure out how to embed it at our website. I’m not going to get into the technical details except to say that it would have required either more money than we wanted to spend or more hassle than I wanted to put up with. We revived our Twitter account — we’re at @whatworks_nu — and added a news feed to the right-hand column of whatworks.news.

How long will it last? I don’t know. Musk has been arbitrarily cutting off access to Twitter’s API, which means that the feed could stop working at any moment. For now, though, it’s by far the best alternative we have. Which brings me to the state of Twitter and its various alternatives and would-be alternatives.

Twitter is of no importance to most ordinary people, and they should feel fortunate. I’d been a heavy user since the early days, though, and I wasn’t sure what to do when Musk took over. But in late November, following some particularly vile behavior by the Boy King, I decided I’d had enough. I stopped using Twitter and went all-in at Mastodon, writing about it a few weeks later.

And I stuck with it for three months. I don’t believe I posted any tweets in December, January and February except to remind people that they could find me here or on Mastodon at @dankennedy_nu@journa.host, or to rip into Musk. I was so anxious to get rid of my blue check mark that I found out how to do it myself without waiting for Musk to get around to it. In March, though, I started drifting back, and there I remain — mostly on Mastodon, but on Twitter as well.

If you don’t care, believe me, I get it. You’re under no obligation to read this post. But if you’re dealing with the same dilemma as me, here are the various reasons that I came back: Only a tiny handful of the people and accounts I follow on Twitter moved to Mastodon. Black Twitter has most decidedly not moved to Mastodon. Likewise with conservative voices that I value. Some of Mastodon’s biggest boosters have continued tweeting like crazy. Most media and political people are still exclusively on Twitter, especially at the state level. The local news outlets and journalism organizations I follow as part of my work are not on Mastodon. Big Media won’t move, either. Finally, despite everything, Twitter is not nearly as broken as some observers will have you believe. It still works, even though it goes down more than it did before Musk laid off most of his workforce and stopped paying the bills.

Everything is always subject to change, and I wish I hadn’t sounded as definitive as I did when I wrote that I was leaving. If you want to call me a hypocrite, go right ahead. I still like Mastodon, I still expect that at some point it will become more feasible (or necessary) to leave Twitter for good, and I continue to be interested in other alternatives — especially Bluesky, with which Twitter co-founder Jack Dorsey is involved.

For now, though, I’m back on Twitter — chagrined, not as active as I was before, but with a greater understanding that most people are not obsessed enough with social media to go to the bother of packing up and moving to a new, unfamiliar platform.

Twitter solves a business problem. But in the long run, it won’t matter all that much.

A few quick thoughts on Twitter’s decision to cancel Donald Trump’s account.

I was never among those who called for Trump to be thrown off the platform. I have mixed feelings about it even now. But this is not an abridgement of the First Amendment, and I suspect it will be proven to be not that big a deal as social media fracture into various ideological camps.

First, the free-speech argument: Twitter is a private company that has always acted to remove content its executives believe is bad for business. Twitter not only isn’t the government; it’s also not a public utility like the phone company, or for that matter like the broader internet, both of which are built upon principles of free speech no matter how loathsome. As Boston Globe columnist Kimberly Atkins, a lawyer, put it:

The not-a-big-deal argument is a little harder to make. Trump, after all, had more than 88 million Twitter followers, and it was the main way he communicated with his supporters and the broader public. But it’s a big world. He can switch to Parler, a Twitter-like application friendly to right-wingers. Yes, it’s tiny now, but how long would it stay tiny with Trump as its star?

Consider, too, the news that Apple and Google are taking steps to throw Parler off their app stores. So what? Parler could just tell its users to access the platform via the mobile web instead of through apps. This isn’t as exotic as it might sound. Twitter and Facebook members don’t have to use the apps, for instance. They can simply use their phone’s web browsers, and in some ways the experience is better.

Boston Globe columnist Hiawatha Bray writes that “even after this week’s crackdown on his inflammatory and misleading Internet postings, Trump is likely to remain an online force.” Indeed.

The reason that Twitter chief executive Jack Dorsey waited so long to act — until Trump called a coup against his own government in the waning days of his presidency — is that Dorsey understands banning Trump will ultimately prove futile, and that it will endanger Twitter’s dominant role in social media by speeding up the emergence of ideologically sorted alternatives.

Dorsey solved his immediate problem. It’s likely that the worst is yet to come, but at least he’ll be able to tell his shareholders that he did the best that he could.

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We shouldn’t let Trump’s Twitter tantrum stop us from taking a new look at online speech protections

Photo (cc) 2019 by Trending Topics 2019

Previously published at WGBHNews.org.

It’s probably not a good idea for us to talk about messing around with free speech on the internet at a moment when the reckless authoritarian in the White House is threatening to dismantle safeguards that have been in place for nearly a quarter of a century.

On the other hand, maybe there’s no time like right now. President Donald Trump is not wrong in claiming there are problems with Section 230 of the Telecommunications Act of 1996. Of course, he’s wrong about the particulars — that is, he’s wrong about its purpose, and he’s wrong about what would happen if it were repealed. But that shouldn’t stop us from thinking about the harmful effects of 230 and what we might do to lessen them.

Simply put, Section 230 says that online publishers can’t be held legally responsible for most third-party content. In just the past week Trump took to Twitter and falsely claimed that MSNBC host Joe Scarborough had murdered a woman who worked in his office and that violent protesters should be shot in the street. At least in theory, Trump, but not Twitter, could be held liable for both of those tweets — the first for libeling Scarborough, the second for inciting violence.

Ironically, without 230, Twitter no doubt would have taken Trump’s tweets down immediately rather than merely slapping warning labels on them, the action that provoked his childish rage. It’s only because of 230 that Trump is able to lie freely to his 24 million (not 80 million, as is often reported) followers without Twitter executives having to worry about getting sued.

As someone who’s been around since the earliest days of online culture, I have some insight into why we needed Section 230, and what’s gone wrong in the intervening years.

Back in the 1990s, the challenge that 230 was meant to address had as much to do with news websites as it did with early online services such as Prodigy and AOL. Print publications such as newspapers are legally responsible for everything they publish, including letters to the editor and advertisements. After all, the landmark 1964 libel case of New York Times v. Sullivan involved an ad, not the paper’s journalism.

But, in the digital world, holding publications strictly liable for their content proved to be impractical. Even in the era of dial-up modems, online comments poured in too rapidly to be monitored. Publishers worried that if they deleted some of the worst comments on their sites, that would mean they would be seen as exercising editorial control and were thus legally responsible for all comments.

The far-from-perfect solution: take a hands-off approach and not delete anything, not even the worst of the worst. At least to some extent, Section 230 solved that dilemma. Not only did it immunize publishers for third-party content, but it also contained what is called a “Good Samaritan” provision — publishers were now free to remove some bad content without making themselves liable for other, equally bad content that they might have missed.

Section 230 created an uneasy balance. Users could comment freely, which seemed to many of us in those more optimistic times like a step forward in allowing news consumers to be part of the conversation. (That’s where Jay Rosen’s phrase “the people formerly known as the audience” comes from.) But early hopes faded to pessimism and cynicism once we saw how terrible most of those comments were. So we ignored them.

That balance was disrupted by the rise of the platforms, especially Facebook and Twitter. And that’s because they had an incentive to keep users glued to their sites for as long as possible. By using computer algorithms to feed users more of what keeps them engaged, the platforms are able to show more advertising to them. And the way you keep them engaged is by showing them content that makes them angry and agitated, regardless of its truthfulness. The technologist Jaron Lanier, in his 2018 book “Ten Arguments for Deleting Your Social Media Accounts Right Now,” calls this “continuous behavior modification on a titanic scale.”

Which brings us to the tricky question of whether government should do something to remove these perverse incentives.

Earlier this year, Heidi Legg, then at Harvard’s Shorenstein Center on Media, Politics and Public Policy, published an op-ed in The Boston Globe arguing that Section 230 should be modified so that the platforms are held to the same legal standards as other publishers. “We should not allow the continued free-wheeling and profiteering of this attention economy to erode democracy through hyper-polarization,” she wrote.

Legg told me she hoped her piece would spark a conversation about what Section 230 reform might look like. “I do not have a solution,” she said in a text exchange on (what else?) Twitter, “but I have ideas and I am urging the nation and Congress to get ahead of this.”

Well, I’ve been thinking about it, too. And one possible approach might be to remove Section 230 protections from any online publisher that uses algorithms in order to drive up engagement. When 230 was enacted, third-party content flowed chronologically. By removing protections from algorithmic content, the law would recognize that digital media have fundamentally changed.

If Jack Dorsey of Twitter and Mark Zuckerberg of Facebook want to continue profiting from the divisiveness they’ve helped foster, then maybe they should have to pay for it by assuming the same legal liability for third-party content as print publishers. Dorsey would quickly find that his tentative half-steps are insufficient — and Zuckerberg would have to abandon his smug refusal to do anything about Trump’s vile comments.

But wouldn’t this amount to heavy-handed government regulation? Not at all. In fact, loosening Section 230 protections would push us in the opposite direction, toward deregulation. After all, holding publishers responsible for libel, invasions of privacy, threats of violence and the like is the default in our legal system. Section 230 was a regulatory gift, and it turns out that we were too generous.

Let me concede that I don’t know how practical my idea would be. Like Legg, I offer it out of a sense that we need to have a conversation about the harm that social media are doing to our democracy. I’m a staunch believer in the First Amendment, so I think it’s vital to address that harm in a way that doesn’t violate anyone’s free-speech rights. Ending special regulatory favors for certain types of toxic corporate behavior seems like one way of doing that with a relatively light touch.

And if that meant Trump could no longer use Twitter as a megaphone for hate speech, wild conspiracy theories and outright disinformation, well, so much the better.

Talk about this post on Facebook.

Does Twitter need Trump? Not as much as you might think.

Statistic: Number of monthly active Twitter users worldwide from 1st quarter 2010 to 1st quarter 2019 (in millions) | Statista
Find more statistics at Statista.

You might think that Twitter would have a financial incentive to cave in to President Trump’s incoherent, unconstitutional threats over the platform’s decision to label some of his false tweets as, you know, false. In fact, Trump’s presence on Twitter is not as big a deal to the company as you might think.

First, we often hear that Trump has 80 million followers. But is that really the case? According to analytics from the Fake Followers Audit, 70.2% of his followers are fake, which is defined as “accounts that are unreachable and will not see the account’s tweets (either because they’re spam, bots, propaganda, etc. or because they’re no longer active on Twitter).”

That’s not especially unusual among high-profile tweeters. For instance, 43% of former President Barack Obama‘s 118 million followers are fake. But it’s important to understand that Trump has about 24 million followers, not 80 million. That’s a big difference.

Even more important, Trump’s presence on Twitter has not had a huge effect on its total audience. According to Statista, the number of worldwide active monthly users hovered between a low of 302 million and a high of 336 million between the first quarter of 2015 and the first quarter of 2019. (Zephoria reports that Twitter hasn’t released similar numbers since then.)

The bottom line is that Twitter chief executive Jack Dorsey could probably afford to throw Trump off the platform for repeatedly violating its terms of service. Still, he probably wouldn’t want to risk the outrage that would ensue from MAGA Country if Trump lost his favorite outlet for smearing the memory of a dead woman with his horrendous lies about MSNBC host Joe Scarborough.

Talk about this post on Facebook.

Political ads on Facebook can be fixed. Is Mark Zuckerberg willing to try?

Photo via Wikimedia Commons

Previously published at WGBHNews.org.

If nothing else, Twitter CEO Jack Dorsey proved himself to be a master of timing when he announced last week that his social network will ban all political ads.

Anger was still raging over Mark Zuckerberg’s recent statement that Facebook would not attempt to fact-check political advertising, thus opening the door to a flood of falsehoods. Taking direct aim at Zuckerberg, Dorsey tweeted: “It‘s not credible for us to say: ‘We’re working hard to stop people from gaming our systems to spread misleading info, buuut if someone pays us to target and force people to see their political ad…well…they can say whatever they want!’”

Not surprisingly, Twitter’s ad ban won widespread praise.

“This is a good call,” tweeted U.S. Rep. Alexandria Ocasio-Cortez, D-N.Y., who had only recently tormented Zuckerberg at a congressional hearing. “Technology — and social media especially — has a powerful responsibility in preserving the integrity of our elections. Not allowing for paid disinformation is one of the most basic, ethical decisions a company can make.”

Added Hillary Clinton: “This is the right thing to do for democracy in America and all over the world. What say you, @Facebook?”

Oh, but if only it were that simple. Advertising on social media is a cheap and effective way for underfunded candidates seeking less prominent offices to reach prospective voters. No, it’s not good for democracy if we are overwhelmed with lies. But, with some controls in place, Facebook and Twitter can be crucial for political candidates who can’t afford television ads. To get rid of all political advertising would be to favor incumbents over outsiders and longshots.

“Twitter’s ban on political ads disadvantages challengers and political newcomers,” wrote University of Utah communications researcher Shannon C. MacGregor in The Guardian. “Digital ads are much cheaper than television ads, drawing in a wider scope of candidates, especially for down-ballot races.”

And let’s be clear: Facebook, not Twitter, is what really matters. Journalists pay a lot of attention to Twitter because other journalists use it — as do politicians, bots and sociopaths. Facebook, with more than 2 billion active users around the world, is exponentially larger and much richer. For instance, the 2020 presidential candidates so far have spent an estimated $46 million on political ads on Facebook, compared to less than $3 million spent by all candidates on Twitter ads during the 2018 midterms.

But is political advertising on Facebook worth saving given the falsehoods, the attempts to deceive, that go way beyond anything you’re likely to see on TV?

In fact, there are some common-sense steps that might help fix Facebook ads.

Writing in The Boston Globe, technology journalist Josh Bernoff suggested that Facebook ban all targeting for political ads except for geography. In other words, candidates for statewide office ought to be able to target their ads so they’re not paying to reach Facebook users in other states. But they shouldn’t be able to target certain slices of the electorate, like liberals or conservatives, homeowners or renters, white people or African Americans (or “Jew haters,” as ProPublica discovered was possible in a nauseating exposé a couple of years ago.)

Bernoff also suggested that politicians be required to provide documentation to back up the facts in their ads. It’s a good idea, though it may prove impractical.

“Facebook is incapable of vetting political ads effectively and consistently at the global scale. And political ads are essential to maintaining the company’s presence in countries around the world,” wrote Siva Vaidhyanathan, author of “Antisocial Media: How Facebook Disconnects Us and Undermines Democracy,” in The New York Times.

But we may not have to go that far. The reason ads spreading disinformation are so effective on Facebook is that they fly under the radar, seen by tiny slices of the electorate and thus evading broader scrutiny. In an op-ed piece in The Washington Post, Ellen L. Weintraub, chair of the Federal Election Commission, argued that the elimination of microtargeting could result in more truthful, less toxic advertising.

“Ads that are more widely available will contribute to the robust and wide-open debate that is central to our First Amendment values,” Weintraub wrote. “Political advertisers will have greater incentives to be truthful in ads when they can more easily and publicly be called to account for them.”

Calling for political ads to be banned on Facebook is futile. We live our lives on the internet these days, and Facebook has become (God help us) our most important distributor of news and information.

As Supreme Court Justice Louis Brandeis once wrote, “If there be time to expose through discussion the falsehood and fallacies, to avert the evil by the process of education, the remedy to be applied is more speech, not enforced silence.”

Nonprofit news update

Earlier this week The Salt Lake Tribune reported that the IRS had approved its application to become a nonprofit organization, making it the first daily newspaper to take that step. Unlike The Philadelphia Inquirer and the Tampa Bay Times, for-profit newspapers owned by nonprofit foundations, the Tribune will be fully nonprofit, making it eligible for tax-deductible donations.

Nonprofit news isn’t exactly a novelty. Public media organizations like PBS, NPR and, yes, WGBH are nonprofit organizations. So are a number of pioneering community websites such as the New Haven Independent and Voice of San Diego. And if the Tribune succeeds, it could pave the way for other legacy newspapers.

Last May I wrote about what nonprofit status in Salt Lake could mean for the struggling newspaper business. This week’s announcement is a huge step forward.

Talk about this post on Facebook.

Twitter’s slide and newspaper apps that don’t quite work

Tech journalist Om Malik interviews Jack Dorsey in 2013. Photo (cc) by JD Lasica.
Tech journalist Om Malik interviews Jack Dorsey in 2013. Photo (cc) by JD Lasica.

Twitter, long a laggard behind Facebook, may be reaching a crisis point. Despite the return of co-founder Jack Dorsey, the stock price is sliding, its user base is stagnant and journalists — many of whom have long been enamored of Twitter because of its flexibility — are beginning to realize that far more of their audience is on Facebook.

Recently Umair Haque wrote a post for Medium headlined “Why Twitter’s Dying (And What You Can Learn From It)” in which he argued that the platform has become the leading outlet for a certain type of nasty incivility — a place where “little violences that permeate the social web” get their more extravagant airing.

The post degenerates into overwrought handwringing. But before Haque gets to the part where he starts critiquing the meaning of life, he raises some important questions about Twitter. Why is Facebook (usually) a more civil place that fosters better conversations than Twitter?

Some of the answers seem obvious. On Facebook, you’re not bound by the 140-character restriction, which makes it more congenial for a conversation to develop. Facebook also makes it easier (though not as easy as it should) to define your community, whereas Twitter assumes you want everything to be open to everyone. Yes, you can fiddle with the settings, but it makes the service feel less useful.

A couple of years ago, I vastly preferred Twitter to Facebook. Now I find Facebook to be much more satisfying. I’m not sure whether Twitter has changed or if, instead, what I’m looking for in a social platform has evolved. Maybe it’s just that the novelty of Twitter has worn off.

Twitter recently unveiled curated stories called Moments, which might help in attracting those who were put off by the sheer labor you have to put into assembling a worthwhile list of feeds. If users started thinking about it differently — say, as more of a broadcast medium, a more flexible form of RSS, rather than as a place to have a conversation — that might help, too.

Or Twitter might curl up and die. Technologies come and go. There is no guarantee that Twitter will be one of the survivors, or that it should be.

The trouble with apps. Like many newspapers, The Boston Globe and The Washington Post have bet the farm on online distribution. Each has tablet apps (the Post has two!) that create a reading experience somewhat similar to the print newspaper. As a regular reader of both papers, I want to point out a bug in each. (Caveat: I could be doing something wrong.)

First, the Globe app, which is based upon a replica of the print edition, has a feature that supposedly lets you share an article on Twitter or Facebook. But the link it produces does not take you to the article. Instead, it takes you to the App Store, where you are invited to download the Globe’s iPad app. Which, of course, you already have.

Screen Shot 2015-10-28 at 9.22.53 AM

The app, designed by miLibris, has improved greatly since a buggy version was released some months back. But this particular bug has prevailed. Time to fix it, eh?

My issue with The Washington Post involves its “classic” app, which is older than the sexy new magazine-like app that’s included with Amazon Prime — but which is also more comprehensive. (An overview of the Post’s various digital products can be found here.)  It’s simple: the audio in videos does not play on my iPad, even though they are preceded by video ads that work just fine. The same videos also work fine when I try them on the newer app.

I would love to know whether the Globe and the Post are going to fix the bugs I’ve described — or if, as is always possible, I’m doing something boneheaded to create problems that don’t actually exist.