More on anonymous comments

Lowell blogger Richard Howe wrote a post last summer urging his anonymous commenters to identify themselves. He sent me an e-mail yesterday, and said that though he didn’t have much success, he does think the conversation at his site became more civil. Here’s an excerpt from what he wrote last July:

I’ve often said that local blogs are the modern day equivalent of the neighborhood coffee shop where everyone gathered to talk politics. These intensely local gatherings, duplicated hundreds of times around the city, provided a solid foundation for democracy at its most basic level.

But when neighbors gathered at the coffee shop to talk politics, they didn’t wear bags over their heads to mask their identities. In the same way, those who stay anonymous online are not making a positive contribution to this vitally important community building function of local blogs.

Well worth reading in full.

A big night for my old friends at the Phoenix

This past Saturday, Mrs. Media Nation and I had a great time spending the evening with old friends from the Boston Phoenix at the New England Newspaper & Press Association awards dinner. I was there because Harvey Silverglate and I had been nominated in the right-to-know reporting category for the 2009 Muzzle Awards; we ended up taking second place.

Overall, the Phoenix cleaned up. I was especially pleased to see Mike Miliard win Journalist of the Year, one year after Phoenix political columnist David Bernstein took the honor. There were so many first-place awards that I will just point to this rather than try to list them all. If I may, I’ll just single out one other — Kristen Goodfriend, who won first place in design, and who always makes all of us look good in print.

You can find all the NENPA winners here.

Toward a better Gmail

It’s not Google’s fault. It’s the spammers’ fault. Nevertheless, I’ve got a pretty good idea of what Google’s top priority ought to be, and it’s not Google Buzz.

I truly love many things about Google. And its greatest gift to humankind is surely Gmail. But I have been frustrated over the past several years because I can’t use it as fully as I would like. I’ve written about this before. I think it’s important enough to all Gmail users that it’s worth writing about again.

Gmail lets you send outgoing e-mail using one of your other e-mail addresses. Within the past year, it also added a feature so that you can use a different SMTP server for outgoing mail as well. Theoretically, I should be able to have my Northeastern e-mail redirected to my Gmail account, and use Gmail to send e-mail from my NU address, officially stamped with the Northeastern SMTP server information.

The problem is that Gmail includes some code in a usually hidden part of the header that lets recipients know incoming messages aren’t “really” from NU. And some systems have been programmed to see such messages as spam, and either bounce them back (problem) or shoot them into the intended recipient’s spam folder, perhaps never to be seen again (bigger problem).

My solution in recent months has been to receive my NU mail and my personal Gmail messages via Apple Mail. Both are IMAP accounts, and I can move messages into Gmail folders within Apple Mail. It can be painfully slow, because even though it looks like I’m simply transferring messages into folders, I’m actually uploading them onto Google’s servers. (The advantage to this is that I can go to Gmail and use its superior search functions.)

There’s also no visual interface as good as Gmail’s, and I find that it’s easier to miss messages when I’m looking at them in Apple Mail or any other program — most definitely including Thunderbird, which is too kludgy for heavy use.

Over the past two weeks, I got brave and gingerly dipped my toe back into the Gmail waters. Then, today, a message was rejected by the Barracuda anti-spam system at WGBH. Like most of us, I just can’t take the chance that my e-mail won’t arrive. So it’s back to Apple Mail. (Or — shudder — Microsoft Entourage, whose interface looks remarkably like a Rube Goldberg flow chart.)

Now, I’m not suggesting that Google alter its header information. For all I know, it would be illegal. But surely there must be some way of working with the major security systems and coming up with a solution. Perhaps it would be possible to register with some sort of service stamping users as legitimate. I don’t know. But Google has a stake in getting this right.

As it stands, I’m working less efficiently than I’d like. And I’m costing Google money, because I’m not looking at its ads.

Steve Kurkjian talks about his nonretirement

Alert Media Nation reader S.G. sends along this story from the Armenian Mirror-Spectator about barely retired retiree Steve Kurkjian of the Boston Globe. Given how often his byline still appears, you might be puzzled to learn that Kurkjian took an early-retirement buyout a couple of years ago. He explains:

People need this stuff, and I know how to do it. People out there return my phone calls when I say “I’m Steve Kurkjian from the Globe.” In both cases [stories about former Massachusetts House Speaker Sal DiMasi and Partners HealthCare], the source said “I will only deal with you. I’m not going to give it to anybody else.”

A good read about a local legend.

Why liberals are condescending

In my latest for the Guardian, I find myself agreeing with Gerard Alexander’s essay in the Washington Post that liberals are condescending. But it’s hard not to be when many on the other side reject evolution, think global warming is a hoax and believe President Obama was not born in the United States.

New-media mavens visit NU

Steve Garfield

We’ve been lucky to have some terrific guest speakers in my Reinventing the News class at Northeastern this semester.

On Monday we heard from Steve Garfield, one of the original video bloggers and the author of the just-released book “Get Seen: Online Video Secrets to Building Your Business.” I bought my signed copy from Garfield right after class and look forward to reading it.

Among other things, he’s got some information on how to use iMovie ’09, a great little video-editing program with a woeful lack of documentation. He also gave a demonstration of live video via Qik and showed examples of his citizen journalism, which have appeared everywhere from Rocketboom to CNN and the BBC.

Our other guest speakers have been Jennifer Lord Paluzzi, who became the editor of a thriving group of community Web sites called CentralMassNews.com after being laid off by the MetroWest Daily News, and Stephanie Miller, director of digital media for CBS Boston Television, who’s in charge of the Declare Your Curiosity project at WBZ-TV.

The lost children of Haiti

If you see no other video today, you should watch this New York Times report on the difficulties of getting seriously injured children out of Haiti in the aftermath of the child-kidnapping arrests. Not only is it heartbreaking, but it’s a model of how a news organization, unbound by the conventions of television, can do video news better than 99 percent of what you’ll see on the tube.

A new comments policy — now with real names

Starting today, I am going to implement a policy I’ve considered for well over a year but have hesitated to try until now. If you want to post a comment, you’re going to have to use your real name — first and last.

I realize this will mean fewer comments. My expectation is that this will be a good thing, as the signal-to-noise ratio will improve and the quality will rise. Perhaps some of our frequent pseudonymous commenters will come out from behind their online personae and continue posting. Perhaps some folks who have held back from commenting for fear of being anonymously attacked will now feel safe to weigh in. (I’ll confess I haven’t been as tough in moderating comments as I should be. I’ll try to do better.)

My thinking has been influenced by Howard Owens, who insists on real names at The Batavian and who swears he can always tell when someone is faking. I’ve also been influenced by the high quality of dialogue at the New Haven Independent, even though editor Paul Bass does allow anonymous comments. The Independent also has the greatest comments policy I’ve ever come across, and I recommend it.

Here is Media Nation’s comments policy:

1. The use of real names, first and last, is required. If you have information (such as a news tip) that you want me to be aware of but you don’t dare to identify yourself, you can always send an e-mail to da {dot} kennedy {at} neu {dot} edu.

2. The purpose of comments is to encourage civil discourse. Personal attacks will not be tolerated. If you wouldn’t say it to someone’s face, then don’t say it here. And now we’ll know who you are.

3. Comments on this site are moderated. Comments are posted to a queue, and will not appear on Media Nation until I have approved them. If you believe I should not have allowed a comment to be posted, send an e-mail. I’ve been known to change my mind.

4. Media Nation shall be held harmless. Under the Telecommunications Act of 1996, Internet-based interactive services — including Media Nation — are not responsible for material posted by third-party contributors.

Media Nation is an ongoing experiment, and this is not likely to be the last word on comments. We’ll see how it goes.