A media scholar explains why news for the liberal elite is hurting us all

Previously published at GBH News.

As technological and cultural forces have ripped apart the economic foundations of local and regional journalism, news executives have desperately sought out audiences with the money and inclination to pay.

These audiences — affluent, well-educated, liberal and overwhelmingly white — favor news organizations with a national focus such as The New York Times, NPR and the “PBS NewsHour.” Meanwhile, marginalized Americans, from urban communities of color to the rural white working class, have been left behind.

In her new book, “News for the Rich, White, and Blue: How Place and Power Distort American Journalism,” Nikki Usher tracks the decline of what she calls “Goldilocks newspapers” — large regional papers like The Boston Globe, The Dallas Morning News and The Philadelphia Inquirer. Unlike the fairy tale, though, Usher’s definition of Goldilocks papers are places where everything is just wrong — the outlets are too large to serve local communities, too small to contend with national media and unable to compete with Google and Facebook in the digital advertising market. (Disclosure: Usher interviewed me for her book.)

“Losing local news … leaves national news to pick up the slack,” Usher writes, “meaning many people in the United States do not see where they live or people like them authentically presented in the news.”

Usher, a journalism professor at the University of Illinois Urbana-Champaign, earned her Ph.D. and M.A. from the University of Southern California’s Annenberg School for Communication and is a Harvard graduate. The following email interview has been lightly edited.

Q: You argue that the economic challenges facing journalism have led news organizations to pursue an audience that is mostly white, liberal and affluent. How did we get here?

A: For decades, news organizations have sought to reach so-called quality audiences, or audiences that advertisers want to reach — so trying to reach those with disposable income is always the goal, right? It’s important to remember that for most of contemporary history, newspapers, magazines, broadcast television and radio made their money by selling audiences to advertisers. However, since the 1960s and 1970s, newspapers strategically moved away from selling to working-class audiences to focus on those profiting from the post-war boom.

But now we’re in a really different era. The traditional advertising model for newspapers, in particular, has collapsed, thanks to the upside-down logics of digital advertising and the changing dynamics, interests and behavior of digital audiences. When it comes to digital, audiences for local news are especially tiny. And we have market failure for local newspapers, meaning that the market is no longer supporting the costs of production and distribution. This is a real, actual crisis, with at least 1,800 communities losing a local newspaper since 2004.

So this is the context: the audiences for newspapers are smaller and the traditional ad model is broken. In a state of market failure, pre-existing inequities in coverage and access are amplified. News organizations have to focus on those most likely to pay for a digital subscription. The news organizations most likely to survive are large, national news organizations like The New York Times, which can scale these digital subscriptions.

Who are those who can and will pay? Well, those with disposable income who have the cultural capital to recognize that local journalism matters. That veers affluent, although “rich” is more tied to an elite outlook and framing than it is actual income. For instance, a student at Harvard might choose to pay for a student-rate for a digital subscription and get hooked for life, or at least that’s the hope.

Income and class are horribly correlated with race in this country, but the reality of white audiences comes out of a much larger problem: the longstanding whiteness of the institutional news media. At the moment we’re having a reckoning, but, for too long, white voices have dominated the production of news in this country, excluding and stereotyping historically marginalized communities and journalists from these communities. Institutional news media has for decades been for and by white.

And, well, the Blue? Liberal audiences? Oh boy, that’s a whole depressing conversation, but the only people who still trust the mainstream news media are liberals, which poll after poll shows is the case. Additional data suggests liberals believe in the civic value of local news enough to pay for it. Markets shape journalism and journalists, and here is where we are: digital subscriptions are not for everyone, and the news produced is coming from journalists who have a white, largely culturally elite background — especially as it becomes more and more financially precarious to become a journalist.

Q: What are the implications for democracy?

A: So, there are lots of different ways to think about democracy. The cynic in me would like to point out that much of the kind of locally specific accountability journalism we worry about losing has been a historical anomaly, mainly present only in major cities at large news outlets as a post-Watergate phenomenon. So news equals democracy isn’t a historically accurate framing.

But journalism is more than just about information; it’s about creating a shared culture. That shared culture reflects the biases of its creators, but it’s important to have journalism to document the shared meaning and history of a place — and I worry so much about what happens when that is no longer present.

When we just have large national news organizations telling the stories about American life, and quality news is available only to those who will pay, we get a super-distorted version of democracy. You can have democracy — but it’s an elite democracy that serves the interests and information needs of elites, rather than journalism that facilitates the pluralistic multicultural democracy that we need.

Q: You and I talked about The Boston Globe’s success, one of a few exceptions to the overall decline of large regional newspapers. Do you think that’s because of committed local ownership — and could that be replicated elsewhere? Or is it simply a consequence of Boston being one of the last great news towns?

A: Boston is a great news town. Have they finally caught Whitey Bulger’s ghost, or are there other mobsters still lurking around in Southie? I had a blast as a Globe intern eons ago.

But in all seriousness, Boston has a lot of advantages that structurally predispose it to being a place where local news thrives: there is a large sector of wealthy, educated, liberal Americans who see the value of paying for news. Boston also has famously corrupt institutions, like the Catholic Church, and the value of exposing corruption is not lost on Boston area residents. Boston sports fans are rabid.

So yes, local ownership makes a huge difference. John Henry’s tolerance for loss is likely a little greater than some of the other billionaires investing in news, plus he’s really in the billionaire class. That gives the Globe a bit of a cushion that isn’t present elsewhere.

Q: Could a healthier media environment help overcome the political and cultural polarization that is tearing us apart? How?

A: How we define health reflects our normative and partisan bias about what constitutes a healthy news environment. For those who are on the far right, the present news environment, where conservative media now reaches deep into the trenches of American life, this is a golden time for a historical correction.

Before having this conversation, we need to remember that diagnoses of health, civility and incivility, and polarization can be turned into variables, but they are also in the eye of the beholder. Some data suggests that what is tearing us apart is not just our views but how we actually feel about people who are not like us. To overcome this, it might be helpful to have the press stop demonizing people who don’t act or behave the way you wish they would — at present, anti-vaxxers in rural America — and stop stereotyping historically marginalized communities that have long been harmed by problematic and extractive news coverage.

The seeds of our dysfunction are baked into the press, yes, but also, as I argue in the book, are part and parcel of the larger social, regional, structural and racial inequities that we have let grow.

Q: Choosing from among the possible solutions you outline at the end of your book, please identify one that you think would have the greatest impact.

A: Can I pick two? Antitrust breakup of Big Tech, which might restore some competition to the digital advertising market and undermine the monopoly over consumer data that advantages big tech companies.

The unlikely one? Having the Democratic Party or party donors start funding local news media directly, as the Republicans are already doing.

The media should learn from the Times Union’s example on ethics and independence

New York Gov. Andrew Cuomo. Photo (cc) 2014 by Diana Robinson.

Just last week I praised the Times Union of Albany, New York, for its reporting on Gov. Andrew Cuomo’s history of sexual harassment and assault. Now the paper is having “a moment,” as a headline at the Columbia Journalism Review puts it, earning widespread plaudits for its principled — and colorful — refusal to accept off-the-record documents that were apparently aimed at smearing one of Cuomo’s accusers.

As Azi Paybarah reported in The New York Times, Times Union editor-in-chief Casey Seiler and managing editor Brendan Lyons were on a call last March with Cuomo’s then-top aide, Melissa DeRosa, when DeRosa told them she was going to send them documents about Lindsey Boylan, one of Cuomo’s alleged victims. It turned out that the governor’s office was secretly recording the conversation, and the transcript was included in last week’s report by state Attorney General Letitia James. (Secretly recording someone in New York State is legal.)

Seiler’s response: “Ugh, no, no! Not off the record. No, don’t send us anything unless it’s on the record, Melissa, OK?”

This is the way to do it. Although off-the-record conversations and documents can sometimes be helpful in establishing context, they are also incredibly dangerous, tying the hands of journalists and making them complicit.

As Jon Allsop notes at the CJR, the Times Union’s stand has nothing to do with the ongoing debate about objectivity; rather, it’s about independence:

There is, as Paybarah and others have suggested, something pleasingly old school about the Times Union’s approach to the Cuomo story. But at a moment of profound media-industry debate — that cuts, in caricature at least, down generational lines — as to the value of traditional journalistic norms and practices, it’s worth noting that what’s good about the paper’s journalism, as presented in the report, is not old-schoolness, in itself, but its strict critical distance from power, a value that many of the industry’s would-be reformers are trying to reassert, not muddy.

Washington Post media columnist Margaret Sullivan praised the Times Union as well, writing that it “maintained proper journalistic distance from sources, even when there was a price to pay in terms of access. Refused off-the-record information. Served the public interest.”

Of course, it’s worth nothing that the Times, the Post and some of the other major news outlets that have lauded the Times Union over the past week regularly allow the powerful to go off the record even when they shouldn’t. So in addition to ladling on the hosannas, I hope they’ll also treat the example of the Times Union as a learning experience.

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A community journalist nails The New York Times on COVID misinformation

Last week The New York Times reported on local news outlets that report COVID vaccine misinformation. The story, by Sheera Frenkel and Tiffany Hsu, focused on the Freedom’s Phoenix of, well, Phoenix and the Atlanta Business Journal, which were pushing falsehoods from Joseph Mercola, described as “a top spreader of misleading COVID-19 information.”

The story attributes the rise of misinformation on local news sites to the financial squeeze that has left community journalists bereft of the resources they would need to fact-check outside contributions from the likes of Mercola. Frenkel and Hsu also write, “Vaccine misinformation has also been published on sites that purport to be local news, but which are pay-for-play content websites,” but they do not describe the Freedom’s Phoenix or the Atlanta Business Journal as such.

Big mistake — and the Times got nailed by Ed Miller, the editor and co-founder of The Provincetown Independent. “This atrocious piece of sloppy reporting in the country’s best newspaper makes my heart ache,” Miller writes in his most recent commentary. He explains:

Ten minutes of online research would have revealed that the Freedom’s Phoenix is not “a local news site.” It is a national propaganda machine launched in 2015 by Ernest Hancock, a longtime libertarian publisher and radio host who was associated with the paramilitary Viper Militia that conspired to blow up government buildings in Phoenix. The Times reported in 1996 that Hancock defended the militia leaders, saying, “Their crime is educating other people.”

To which I would add: Come on, people. Take a look at the site. This isn’t even a pink-slime project purporting to be a local news organization. It’s pure nut-job right-wing conspiracy-mongering.

Miller wasn’t able to find out much about the Atlanta Business Journal, but suffice it to say that it’s not the Atlanta version of the Boston Business Journal. In fact, there is such a thing, but it goes under the name of the Atlanta Business Chronicle. The Atlanta Business Journal, by contrast, doesn’t appear to be especially business-oriented, and it includes oddities such as a disingenuously straight-up story about the Arizona vote-audit fiasco and a livestream of a church service.

Great work by Miller. All I can add that it’s disheartening to see a Times story I took at face value turn out to be such a steaming pile of — well — misinformation.

Yes, Delta is serious business — but the media need to cover it with context and nuance

Photo (cc) 2008 by André Luiz D. Takahashi

Previously published at GBH News.

Like most of us, I’m confused and concerned about the latest news regarding COVID-19 and the Delta variant.

Everyone in my immediate circle, including me, is fully vaccinated, healthy and, if no longer young, then not elderly yet, either. So I’m confident that if any of us got sick, we’d experience nothing more than mild symptoms.

But what about others? We all encounter people on a daily basis who can’t be vaccinated because they’re too young or have compromised immune systems. If we don’t mask up once again, are we all going to turn into carriers who fuel yet another surge of a disease that has killed 613,000 of our fellow Americans?

In addition, there’s the resentment we can’t help but feel toward those who resisted masking and are now resisting vaccines. Josh Marshall, writing at Talking Points Memo, put it this way: “Masking is coming back largely because of the actions of the unvaccinated and also largely for the benefit of the unvaccinated [Marshall’s emphasis]. The burden of non-vaccination is being placed on those who are vaccinated. That basic disconnect is our problem.

“That disconnect places no effective pressure on the voluntarily unvaccinated while sowing demoralization and frustration and contempt with public authorities among those who’ve gotten the vaccine,” he continued. “No good comes of that combination.”

So where does that leave us? More than anything, I think the media need to do a better job of communicating risk. Even with Delta, which is far more contagious than the original iteration of COVID-19, the vaccines are highly effective. No one died in the now-infamous Provincetown outbreak, and life there is already returning to normal. As President Joe Biden said recently, what we’re dealing with now is a “pandemic of the unvaccinated.”

There are all kinds of data that show Delta isn’t a problem for people who are vaccinated. For instance, Zeynep Tufekci of the University of North Carolina tweeted on Sunday that just 6,587 have been hospitalized among the 163 million people who’ve been vaccinated. That’s an almost unmeasurable 0.004%.

There’s good news on the vaccination front, too, as the number of people getting the shots has been rising since mid-July. Presumably there are several reasons for that, such as fear of Delta as well as a sudden burst of semi-responsible behavior by leading Republican officials and right-wing media figures. More good news: Walmart and Disney announced over the weekend that they’re going to require their employees to be vaccinated.

The Centers for Disease Control and Prevention hasn’t covered itself with glory, arguably sending the country into a panic over the Provincetown outbreak before all the data were in. But as scientists who are responsible for public health, they’re going to try to provide guidance in real time, and sometimes they’re going to get it wrong. Which means that the media need to do better by not obsessing over infinitesimal numbers.

“Scary, sensational headlines about P-town have sparked confusion this week, but the problem is much bigger than a single outbreak in a single town,” said Brian Stelter, the host of CNN’s “Reliable Sources,” in his Sunday commentary. “The problem starts with the CDC and its absolute failure to communicate clearly and effectively. Sloppy news coverage then makes a bad situation worse.”

As Stelter noted, COVID hospitalizations are up nationally because of the Delta variant. But they’re up far more in states with low vaccination rates like Louisiana than in states with high rates like Vermont. If you and your family have been fully vaccinated, the pandemic is largely over.

My attitude about COVID since the beginning of the pandemic has been to take it seriously and follow the guidelines and mandates, but not to exceed them. I taught two of my classes in person and took public transportation throughout — masked, of course. I was thrilled when the mask mandate was dropped, and I’m not eager to go back to it.

But I will if those are the rules. I’ve gone grocery shopping a couple of times during the past week, and I’ve pulled out my mask and put it on. I didn’t think it was necessary, but most of the other shoppers were wearing them, so I didn’t want to seem cavalier.

This week we’re going on vacation, and on our way home we’re going to visit my 92-year-old father-in-law in upstate New York. He’s fully vaxxed, but that presents a dilemma, doesn’t it? The vaccines simply don’t work as well among the elderly. Maybe we’ll mask up. Maybe it will be nice enough that we can sit outside.

The past 17 months have been a nightmare for the country and the world. Just a few weeks ago, it seemed like it might be over. It wasn’t.

But that doesn’t change the fundamental facts. We are in a far better place than we were during the height of the pandemic. Vaccines work. With some adjustments, life can return to normal. And the media need to report this ongoing story with context and nuance rather than sending everyone into a panic with each twist and turn.

A tabloid legend signs off

I love this profile of Keith Kelly, who recently retired as the New York Post’s media columnist. The Post is a toxic-waste pit, but Kelly enjoyed a well-earned reputation for accuracy. And pugnacity. The Kelly anecdotes in Shawn McCreesh’s New York Times profile are gold, but McCreesh’s own writing pulls you in as well. For instance:

Mr. Kelly came up in an age when a handful of glamorous editors in glittering towers told the country how to eat, think and dress. Today’s media landscape is an artless and unsexy place by comparison, a lowveld of SPACs and substacks. Newsletters badly in need of editing lard inboxes, while journalists spend their days flinging mud on Twitter.

 

NYTBR reviewer asks a question she easily could have answered. So why didn’t she?

This rather odd section caught my eye in the print edition of today’s New York Times Book Review. It’s in the midst of a review of Michael Burlingame’s “An American Marriage: The Untold Story of Abraham Lincoln and Mary Todd.” The reviewer is Amy S. Greenberg, a historian at Penn State. She writes:

Burlingame aggressively criticizes scholars who have suggested otherwise by interrogating the objectivity of their sources. Whether his own would withstand similar scrutiny is impossible to determine, given that the volume provides no citations (although an appendix suggests that research notes can be accessed online).

Well, can the research notes be accessed online or not? Did Greenberg try? Perhaps all of her doubts about Burlingame’s sourcing would have been answered. If she’s going to raise the question, she has an obligation to try to answer it.

Dumping the notes onto the web isn’t that unusual. When I was writing my first book, “Little People,” my editor at Rodale told me they wanted to publish my chapter notes online rather than waste money on precious extra pages. I pushed back and got them included in the book. This was in 2003, before most of us had broadband.

And if you’re thinking that Greenberg’s easily answered question slipped by an editor at the last minute, the review was first published on the Times’ website on June 1. Needless to say, there was plenty enough time to re-edit the review if anyone cared to do so.

Update:

In case you’re counting, that’s 152 pages of notes. In the comments, Iain Goddard found them, too.

NPR’s new policy on activism is smart — but will inevitably lead to confusion

Bonita Yarboro of Hamden, Conn., at the Boston demonstration against racism in August 2017. Photo (cc) 2017 by Dan Kennedy.

Four years ago this summer, I walked alongside upwards of 40,000 demonstrators in Boston who were protesting their anger and disgust at Donald Trump over his racist response to the deadly right-wing violence in Charlottesville, Virginia — and to a few cranks who had gathered on the Boston Common to express their racist views. The crowd chanted; I did not. The crowd held signs; I did not. I was careful to keep my press pass visible as well.

I wasn’t there to be “objective,” to invoke a much-misunderstood word. Besides, as an opinion journalist, I’m free to say and write what I believe. But the tradition in journalism is that all us, whether we work the straight-news or the opinion side of the street, need to maintain our independence. We don’t contribute money to political candidates or put partisan signs on our lawn. We don’t write or talk about who we’re going to vote for. (I’ve made one exception during my career, making it clear that I would vote for whoever was opposing Trump.) And we don’t take part in protests or demonstrations.

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Following the police killings of George Floyd and Breonna Taylor, that old rule has been subjected to new scrutiny. Last July, for instance, The Boston Globe announced that it would amend its ethics policy to allow staff members to take part in Black Lives Matter rallies.

Although I have no affiliation with the Globe, the change did affect my thinking. Since then, I’ve participated in a local Black Lives Matter march and, just last week, a demonstration on behalf of transgender dignity.

And on Thursday, a large and overdue hole was punched in the wall when NPR public editor Kelly McBride wrote that its journalists could now participate in certain activities that had long been forbidden — not just by NPR but by practically all news organizations. She wrote:

NPR rolled out a substantial update to its ethics policy earlier this month, expressly stating that journalists may participate in activities that advocate for “the freedom and dignity of human beings” on both social media and in real life.

The new policy eliminates the blanket prohibition from participating in “marches, rallies and public events,” as well as vague language that directed NPR journalists to avoid personally advocating for “controversial” or “polarizing” issues….

The new NPR policy reads, “NPR editorial staff may express support for democratic, civic values that are core to NPR’s work, such as, but not limited to: the freedom and dignity of human beings, the rights of a free and independent press, the right to thrive in society without facing discrimination on the basis of race, ethnicity, gender, sexual identity, disability, or religion.”

As McBride describes it, the policy is going to lead to a lot of friction and questions in NPR-affiliated newsrooms. Taking part in demonstrations on behalf of a political candidate or a piece of legislation will still be forbidden, leading some to question whether the changes go far enough.

And though McBride cited Black Lives Matter and Pride as obvious causes that staff members would be allowed to support, there are plenty of causes that you could argue are related to “the freedom and dignity of human beings” that are also cultural hot buttons. For instance, what about pro-choice or pro-life rallies? Or Palestinian rights versus support for Israel? This isn’t going to be easy.

The irony is that NPR is probably the most balanced of our major news organizations. I don’t mean that as praise. Its devotion to both-sides-ism and false equivalence during the Trump years and their aftermath has at times driven me to distraction. Of course, in a large and diverse news organization like NPR, there are many exceptions, as well as an admirable devotion to truth-telling journalism. But, all too often, NPR has been at the forefront of normalizing the profoundly abnormal.

All things considered (see what I did there?), the new ethics policy strikes me as a smart move, despite the disputes it will inevitably lead to.

Mike Donoghue leaves First Amendment group’s board after dispute over church work

Mike Donoghue

Longtime Vermont journalist Mike Donoghue has resigned under pressure as vice president of the New England First Amendment Coalition’s board, according to Lola Duffert of the nonprofit news organization VTDigger. The issue was his ongoing involvement in helping the Roman Catholic Diocese of Burlington deal with issues of sexual abuse by priests.

Donoghue, who retired several years ago after a decades-long career at the Burlington Free Press, is a member of a lay committee appointed by the Catholic Church “to investigate the church’s personnel files and release the names of priests credibly accused of sexual abuse,” Duffert wrote.

Justin Silverman, the executive director of the New England First Amendment Coalition (NEFAC), told VTDigger that NEFAC was under the impression that Donoghue’s service on the church committee would wrap up in 2019. After it became clear that Donoghue had continued to work on church business, the NEFAC board concluded that Donoghue had to go.

Donoghue told VTDigger in a written statement that NEFAC misunderstood the committee’s purpose, saying it “was never given the job of determining what church records would be disclosed to the public.”

I’ve got all kinds of entangling alliances here. Donoghue is a friendly acquaintance who I interviewed for my book “The Return of the Moguls.” I’m also friendly with Silverman and NEFAC president Karen Bordeleau, a former editor of the Providence Journal, who — believe it or not — shared the same Northeastern co-op job with me at The Call of Woonsocket, Rhode Island, in the 1970s. I occasionally speak at NEFAC events.

In my experience, these are all smart, ethical journalists who are trying to do the right thing. Unfortuately, the difference in their perspectives proved to be too much to overcome.

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A lawsuit against The Washington Post reignites the debate over objectivity

Walter Lippmann in 1905

The meaning of objectivity is at the heart of a lawsuit brought by a Washington Post reporter against the paper, five of its top editors and former executive editor Marty Baron.

Felicia Sonmez argues that she was subjected to unlawful discrimination after she said she had been sexually assaulted by a Los Angeles Times reporter and was then banned from covering stories involving sexual misconduct, according to CNN media reporter Oliver Darcy.

Darcy and New York Times reporter Katie Robertson report that Baron has declined to comment on the case.

I’m not going to get into whether Sonmez is right or wrong; that will be for the legal process to sort out. But what’s interesting about this is that her claim involves the appearance of objectivity — that is, she could have been accused of not being impartial, whether fairly or not. This is a largely bogus argument, in my view, as it places news organizations in the position of preemptively giving in to bad-faith critics.

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What’s odd is that Baron understands the true meaning of objectivity, and pursued it during his years as the top editor at the Post and The Boston Globe. In particular, the Post’s fierce coverage of Donald Trump’s 2016 campaign and subsequent presidency was grounded in exposing the truth, not in “both sides” false equivalencies.

Several months ago Baron spoke to Northeastern journalism students and faculty via Zoom and defined objectivity in terms that would do Walter Lippmann proud. “I don’t think the answer for us is to be partisan,” he said. “I think the answer for us is to be independent.”

Citing Lippmann’s landmark 1920 book “Liberty and the News,” Baron said that objectivity is about “independence and open-mindedness and fairness,” not giving each side equal weight. After thoroughly reporting a story, he added, “then we tell people in a forthright and unflinching way what we have learned.”

What Sonmez is alleging is that the Post fell into some of the worst excesses and caricatures of objectivity, such as the bad old days when LGBTQ people were somehow thought to be disqualified from covering same-sex marriage, or when Black reporters were regarded as suspect if they covered issues involving racial justice. Surely some of that was at work in the Pittsburgh Post-Gazette’s prohibiting its then-reporter Alexis Johnson from covering Black Lives Matter protests after she posted an innocuous tweet.

There may have been other factors involved in the Sonmez case. You may recall that she was suspended for tweeting details of Kobe Bryant’s sexual-assault case not long after he died in a helicopter crash. I thought the suspension was unwarranted, as did Post media columnist Erik Wemple. But you could certainly argue that she should have waited a day or two.

In any case, her lawsuit raises some fascinating issues and is well worth paying attention to.

Correction: This post originally misstated the affiliation of the reporter whom Sonmez accused of assaulting her.