Romenesko and the perils of aggregation (III)

Jim Romenesko has written an understated but emphatic post on his new site about what really happened between him and Poynter Online editor Julie Moos. It’s painful to read, but it’s ameliorated by the fact that he emerged with his good name intact.

I think it’s safe to say that Poynter is going to have to respond. Nevertheless, it’s clear that Moos bungled a legitimate issue over Romenesko’s sometimes-hazy use of quotation marks, conflating his method of aggregating into an absurd accusation that he was unethical.

Earlier posts here and here.

A rant for the ages against the corporate media

James Craven

Following the most recent round of layoffs at GateHouse Media, one newly unemployed journalist decided he’d had enough. James Craven, who worked for GateHouse’s Norwich Bulletin in Connecticut, wrote a blog post headlined “Goodbye Norwich” in which he ripped into GateHouse management for deciding “to cannibalize the newspaper.”

You will not be surprised to learn that Craven’s post has been taken down. But thanks to the glories of Google’s cache feature, you can still read it here for what I’m sure will be a limited time. So click while it’s hot. (The Google cache version is now gone, but I’ve posted it as a PDF.)

Among other things, Craven writes that it’s his understanding the Bulletin is profitable, yet GateHouse laid off seven members of the newsroom staff. He continues:

[T]he most recently ordered layoffs will sap The Bulletin of nearly 20 percent of its newsroom staff. That will, of course, allow the president of Gatehouse Media to follow up on his $750,000 bonus to himself with an equally staggering and incongruous gratuity this year. Merry Christmas Mr. President.

Craven is referring to GateHouse chief executive Michael Reed, who did indeed receive a bonus of $750,000 last year. GateHouse president Kirk Davis got “only” $275,000. One other mistake: Craven prematurely offs Philip Meyer, who can now invoke Mark Twain.

Craven also writes:

The thing about reduced community coverage is that you do not notice it while it is happening. It is, if I may be so bold, like a cancer. It works below the surface, until one day when suddenly it becomes all too apparent. There will be referendums that may not be covered as fully. Some school functions — that first grade play that in the past featured your son or daughter — will be bypassed. On holidays, like Veterans Day, decisions will be made to forfeit coverage in some communities because there just is not an extra reporter.

According to Craven’s Twitter feed, he is “an award winning journalist but due to a corporate layoff is now job hunting.”

Craven has written a rant for the ages. And he raises an important point. We all know that the newspaper business (like most businesses) is struggling. What is less well-known is that many of these papers are making money, but are being ravaged by their corporate owners, which are staggering under the debt they took on to build their empires and whose executives remain addicted to paying themselves bonuses.

Craven comes across as a journalist who really cares, and I wish him well. I have no idea if he could make a go of it financially. But how great would it be if he started a Norwich community news site to compete with the Bulletin?

Romenesko and the perils of aggregation (II)

A few quick updates on the exceedingly unpleasant divorce between media blogger Jim Romensko and the Poynter Institute:

• It now appears that Poynter Online editor Julie Moos didn’t merely overreact to an inquiry from the Columbia Journalism Review’s Erika Fry. Instead, she completely misunderstood her. Fry writes that the main thrust of her questions to Moos concerned Poynter’s move toward running longer excerpts on its Romenesko+ blog (now renamed MediaWire). Says Fry:

I raised the questions because I was coming to believe that recent changes in Poynter’s practices, taken together, are not good for journalists, and run counter to the intended spirit of Romenesko’s blog, which was originally designed to give credit and traffic to journalists, not to steal those things from them. I thought these were issues worth discussing, ones that could be easily — and, needless to say, without anyone’s resignation — fixed.

• At Boston.com, old friend Mark Leccese takes a more by-the-books approach than I do to Romenesko’s indifferent use of quotation marks. Mark provokes another thought. Until the last few years, the Romenesko blog did not include bylines for each individual item. Indeed, in this archived example from 2010, you could argue that the attribution was to the originating news organization. Then Poynter redesigned the site, and suddenly every item Romenesko posted included his name and mugshot.

Did that somehow make it seem worse when Moos brought the hammer down last week? I’d argue yes. Romenesko never claimed that anything he posted was original, but including his byline on items may have changed the expectations, at least in Moos’ mind.

• The one issue I keep going back to is Moos’ claim that no one at Poynter knew what Romenesko was up to until she received Fry’s inquiry — several weeks before Romenesko was to retire, and on the verge of his launching his own advertiser-supported blog. That claim is simply not credible, and I continue to hope that we’ll learn more.

There are a lot of good people at Poynter, and the institute is a valuable resource for journalists. I wish them well. But I don’t think Poynter is going to be able to move on until we learn all the details about why they whacked their most valuable employee at a moment when he already had one foot out the door.

• Finally, Romenesko is tweeting media items, and if you’re not following him, you should.

Jim Romenesko and the perils of aggregation

Jim Romenesko

Something very strange and unjust happened yesterday in the little world of media criticism: Jim Romenesko, who’s been blogging about media news since the late 1990s, and who was just several weeks away from retirement, was accused by his employer, the Poynter Institute, of plagiarism-like offenses. Romenesko resigned.

If you read between the lines, it seems that this was not a typical case of resigning rather than being fired. Rather, I think he resigned rather than continue to work for people who claim they didn’t understand his methodology until this week — a claim that, frankly, I find pretty dubious.

What’s important to keep in mind about Romenesko is that his media-news site functioned as an aggregator, not as a source of original content. I’ve been reading him almost from the start, when he began writing a blog (we didn’t call them blogs back then) called MediaGossip.com while holding down a job at the St. Paul Pioneer Press. I never really considered what he did to be “writing.” Rather, he found interesting stuff, copied, aggregated and linked out. It was one-stop shopping for people who wanted to know what was going on in journalism.

Jeremy Peters of the New York Times, who labels yesterday’s events “bizarre,” observes that Romenesko was called to task for “his failure to use quotation marks when summarizing articles” even though he “never claimed credit for [those summaries] as his original work.” That’s exactly right. I always considered Romenesko to be among the most ethical and transparent of journalists, and I still do.

The details, from Poynter’s perspective, are laid out in this post (link now fixed) by Julie Moos, the director of Poynter Online. I found her post to be thoughtful and serious; she doesn’t deserve the abuse she’s taking over this. Nevertheless, I believe she and other Poynter executives made a serious error of judgment in writing about Romenesko’s methodology as though it raised some sort of ethical issue. It didn’t. It appears that Poynter acted rashly after hearing from Erika Fry, an assistant editor at the Columbia Journalism Review, who had discovered that Romenesko was indifferent about using quotation marks when excerpting material he was linking to.

You can read the example Moos offers for yourself. Here’s another, typical example that I found this morning, from April 23, 2010. I offer it in full:

Why NPR wanted to overturn the law banning animal cruelty images
NPR.org
NPR believes that the law, as it stood, could have been misused to criminalize speech about the use and abuse of animals. In NPR’s view, says a lawyer for the network, “the statute could allow the federal government and courts presiding over cases brought under the law, to substitute their own news judgment in place of the judgment of an NPR editor.”

The headline is linked to a column by Alicia Shepard, then-ombudsman for NPR. When you click through to her column, you find that the first sentence of Romenesko’s summary is actually something Shepard wrote. Is that deceptive? We know we are reading a summary of an NPR item, and we are invited to click to read the whole thing. It certainly doesn’t look to me like Romenesko was trying to deceive anyone.

I think Moos’ claim that Poynter didn’t know how Romenesko went about his business until this week is problematic. Those of us who have read his blog over the years have always known. Especially in the early years, he updated maniacally. You could email him a tip, and, if it was hot enough for him, he’d have it up within minutes. Copy and link. Copy and link. That’s what he did. And he was (and is) exceptionally skilled at finding the heart of your story, which of course led to more clicks for your site.

Let me give the folks at Poynter this much. Early on in their relationship with Romenesko, they could have sat down with him and told him to be more careful about using quotation marks — that material being quoted directly had to be labeled as such, even if he was not deceiving anyone. Just from the point of view of craft, I think the blog would have been better if he’d done that. But to hang him out to dry now, and to claim they didn’t know, is cold.

Erik Wemple has a must-read post on Romenesko at WashingtonPost.com. He reinforces my sense that Romenesko’s offense, such as it was, was not completely inconsequential. But I wish he had dealt with the absurdity of Poynter now claiming it never knew what its most valuable employee was up to.

Romenesko’s resignation prompted a firestorm of criticism, nearly all of it directed at Poynter, on Twitter (some from me) and on the Poynter website. A lot of it was from media critics. So let me acknowledge that we all have a conflict of interest. Especially during my years as the Boston Phoenix’s media columnist, but even today, I have shamelessly plugged my work in emails to him, asking for links and recognition. I benefitted hugely from Romenesko’s attention. It was because of his blog that a local media critic like me was able to develop a small national following. So yes, I suppose I am defending him as vociferously as I am out of a sense of loyalty and gratitude. But I’ll repeat: Though I think he could have been more careful about quoting, he did nothing unethical, and was completely transparent and open about what he was doing. All you had to do was click and check his work.

What will be the fallout for Poynter? It’s hard to say. Romenesko was leaving in a few weeks anyway to start a new, independent blog, JimRomenekso.com. But I’m pretty sure he was expecting to contribute to Poynter from time to time. And he has said his new blog would be devoted to longer, reported items. But what if he’s now angry enough to use his new blog to compete directly with Poynter? That could be interesting.

Some years ago, I recall reading a story about how brilliant Poynter had been to sign up Romenesko and make him the centerpiece of its online efforts. It was mainly because of him that Poynter Online became the first stop for people interested in journalism, leapfrogging such venerable outlets as the CJR and the American Journalism Association.

If you poke around Compete.com, which tracks Web traffic, you’ll find that Poynter.org has an exponentially larger audience than other journalism sites, including some really good ones such as the Project for Excellence in Journalism’s Journalism.org. I don’t consider Compete’s numbers to be all that reliable, but I think they’re a good guide for getting a rough idea of who’s more popular than whom.

Which is to say that the Romenesko matter could be devastating to Poynter depending on how it plays out.

GateHouse Media parts company with Greg Reibman

Greg Reibman

Some truly shocking news out of GateHouse Media: Greg Reibman, publisher of the company’s Metro papers, is out in what Rick Daniels, president and CEO of GateHouse Media New England describes as part of an attempt to “streamline our operations.”

Daniels, in a memo to the Metro Unit staff, says that Reibman’s is one of two publisher’s positions to be eliminated. A trusted source tells me that the other position is held by Mark Skala, who runs GateHouse’s Cape Cod papers.

Reibman, as Daniels notes, has been a stalwart at GateHouse for a long time — a leader in the company’s social-media efforts as well as a key player in the company’s linking lawsuit against the Boston Globe a few years ago.

GateHouse, based in the suburbs of Rochester, N.Y., owns about 100 community papers in Eastern Massachusetts. The Metro Unit that Reibman headed includes papers such as the Cambridge Chronicle, the Newton Tab and the Somerville Journal.

This strikes me as an incredibly shortsighted move. But GateHouse has been staggering under a mountain of debt for years. Combined with recent layoffs I’ve heard about at CNHI’s papers, which in Massachusetts include the Eagle-Tribune of Lawrence, the Daily News of Newburyport, the Salem News and the Gloucester Daily Times, and it’s clear that the community-newspaper crisis is far from over, even if it’s not as acute as it was in, say, 2009.

The full text of Daniels’ memo follows.

TO: All Metro Unit Employees

FROM: Rick Daniels

DATE: November 9, 2011

I want to update all members of the Metro unit on a reorganization we are announcing today, November 9th. After reviewing alternatives to streamline our operations here in New England, we have decided to reduce the number of group publisher positions. Regrettably, this will result in the elimination of two publisher roles, one of which is currently held by Greg Reibman.

Simply put, the continued changes in the business model – for virtually all media companies — have forced us to re-assess every role and position, both in senior management and throughout the company. Greg has been a valued colleague to us all; like many of you, I will miss his expertise and passion. He plans to transition his responsibilities and complete his time with the company by the first week of December.

We are fortunate to have two experienced and capable leaders who will assume Greg’s responsibilities: Chuck Goodrich will add the duties of publisher of the Metro titles to his existing titles in three other regions. Additionally, West editor-in-chief Richard Lodge will take on the responsibility for overseeing the news operations with the existing editors. Cris Warren will continue to lead the sales effort, coordinating her work closely with Sean McDonnell, Chief Revenue Officer, and Chuck.

Saying good-bye to a colleague is never easy or pleasant. Greg has worked hard with the Metro staff to produce excellent print and digital publications while his advertising team has exceeded or met revenue expectations for 24 consecutive months, a significant achievement in any economy.

As you know, Greg also wore a second hat here, as Vice President of Content Development and Partnerships for GHMNE. He led the way in our successful legal challenge against the Boston Globe in 2009 and has also been a trailblazer in dealing with social media and establishing both new and old partners in community journalism, including with WCVB-TV and, more recently, WGBH and ArtsBoston. Perhaps most important, he has assembled a team of very skilled and inspired Metro staffers. I’m sure everyone in the unit will extend their own best wishes to Greg, and will honor him by working with Chuck and Richard to build on his accomplishments in the future.

Remembering Andy Rooney

One day maybe eight or 10 years ago, I was sitting at my desk at the Boston Phoenix when the phone rang. “This is Andy Rooney,” the caller said in what seemed like an exaggerated attempt at imitating the legendary “60 Minutes” commentator. “Yeah, right,” I responded, wondering who was really on the other end of the line.

It was Rooney. While we were taping “Beat the Press” one Friday afternoon, his daughter Emily, the host, mentioned the name of someone who had been bugging her father over some perceived offense. It turned out that I had heard from the same person a few times as well. She told her father, and he decided to give me a call. I can’t remember what I told him — it was all I could do to recover from my inauspicious opening. Now that Rooney has died, I wish I could recall exactly what he said that day.

Andy Rooney was rooted firmly in CBS News’ golden era. He was friends with Walter Cronkite, he wrote for Harry Reasoner and it was “60 Minutes” creator Don Hewitt who came up with the idea of having Rooney deliver a monologue at the end of each episode. It was a master stroke, as Rooney’s essay quickly became the most popular part of the program.

Rooney’s death follows his retirement by such a short stretch that “60 Minutes” last night simply recycled the Morley Safer piece (above) that first aired in early October. That’s all right. It was really good and worth seeing again. CBS has posted other Rooney material as well, including video of some of his classic commentaries.

As is well known, Rooney considered himself a writer first, and indeed he rarely found himself in front of a camera until near the end of his career. He wrote for Stars and Stripes, for Arthur Godfrey and for Reasoner before he ever wrote for himself. Yet his curmudgeonly commentaries worked as well as they did not only because they were written by a craftsman, but because he was a first-rate performer as well.

By all accounts, his crankiness was not an act. That he was able to take that crankiness and use it to inform and entertain millions was his gift to us. Andy Rooney was such a skillful writer that he would have been able to find a way to avoid ending with a cliché such as “he’ll be missed.” I lack his skill, and I don’t want to close without acknowledging the obvious.

Violence, art and the media’s responsibilities

Journalists from a number of Boston news organizations will gather this Thursday evening for a panel discussion about the media’s role and responsibilities in covering urban violence.

Part of the exhibit “Anonymous Boston,” which documents the lives of young murder victims and how the media covered their deaths, the discussion will be held at the Fourth Wall Project, near Kenmore Square, at 132 Brookline Ave. The panel is titled “If It Bleeds, It Leads: The Role of Media in Urban Violence.” I will have the honor of moderating.

The exhibit is the subject of this week’s cover story in the Boston Phoenix by Chris Faraone. As you will see, the families of murder victims say the loss of their children is often compounded by sensational, inaccurate media coverage and by hateful online comments.

The Boston Herald is singled out by several people as a particularly egregious offender. Morever, Joanna Marinova-Jones, the community activist who has overseen the exhibit, is in the midst of a libel suit against the Herald. Despite those facts (or maybe because of them), I’m hoping the Herald will accept our invitation for what is intended as a substantive, civil conversation.

Participants who have already confirmed include Boston Globe city editor Steve Smith, Bay State Banner executive editor Howard Manly, WGBH Radio (89.7 FM) senior investigative reporter Phillip Martin, El Planeta managing editor Marcela Garcia, pioneering African-American television reporter Sarah Ann Shaw and Faraone.

The event will take place from 6 to 8 p.m., and is free and open to the public.

An entertaining look at the New York Times

David Carr torments a flack at Tribune Co.

At long last, I got to see “Page One: Inside the New York Times” at a screening last night at Harvard’s Shorenstein Center. It’s a terrifically entertaining look at the culture inside the Times newsroom, focusing on the media desk’s coverage of the newspaper meltdown of 2009 and ’10. I brought a couple of students with me, and they were pretty enthusiastic about it as we were driving back to Northeastern.

As you have no doubt heard, the stars are columnist David Carr and reporter Brian Stelter, two people whose talents, though formidable, pale in comparison to their inhuman productivity. Carr easily slips into the role of Carr, a late-middle-aged reformed drug addict who genially F-bombs his way through interviews and public appearances, building up to his monumental takedown of Tribune Co. and its abusive owner, Sam Zell. Stelter, young and earnest, is the perfect counterpoint. (I know both of them slightly, Carr better than Stelter.)

Director Andrew Rossi and Shorenstein Center director Alex Jones kicked it around afterwards.

An obsessive media junkie probably won’t learn much, but I really enjoyed being immersed in Timesland for 90 minutes. Quibbles? As a friend observed, the documentary was heavily tilted toward men, which seems odd given that before it ends, we see the executive editor’s baton being passed from Bill Keller to Jill Abramson.

And though it was unavoidable, the sense of panic that pervaded the business when the film was being shot has abated to at least some degree. We’re hardly out of the woods. It seems that every day, we hear about cost-cutting and layoffs. But the notion that was prevalent a year or two ago, that the entire newspaper business was in its death throes, now appears to have been exaggerated. If “Page One” were shot today, I suspect it would be more optimistic.

At GlobeLab, hacking their way toward the future

Did you know that the Boston Globe employs someone whose business card reads “Creative Technologist”?  The holder of that card is Chris Marstall, who hosted a meeting of Hacks/Hackers Boston at the paper’s GlobeLab space Tuesday evening.

Several dozen of us gathered to watch demos of projects that GlobeLab is working on — among them a mash-up that displays geotagged Instagram photos on a huge, six-screen map of Boston, the Big Picture photo blog repurposed for the new version of Google TV, and a tool that makes it easy for folks to see what a page of BostonGlobe.com will look like on various devices.

To me, the most intriguing experiment involved a smartphone app that automatically calls up the online version of a story when you take a picture of a headline in the print edition. From there you can email it, tweet it or whatever. I’m not sure whom it will appeal to — if you’re reading a print newspaper, you’ve already made certain decisions about the place of technology in your life. But it was fun to watch.

I also think it’s pretty interesting that the Globe has committed itself to thinking about the future in ways that might not pay off immediately, but could yield something useful down the line.

Bob Brown of Network World has written a more thorough account of the evening.