Taking a look at Connecticut budget coverage

Gov. Dannel Malloy

Compared to Greater Boston, the decline of traditional news organizations in Connecticut is considerably more advanced. The Hartford Courant, a venerable statewide daily that traces its founding to 1764, is owned by Tribune Co., which is in bankruptcy. As a result, the Courant has had to cut back on its Statehouse coverage in recent years. Other largish dailies, such as the New Haven Register, no longer even have a full-time Statehouse reporter.

Yet Connecticut has also proved to be a place where digital-media experiments have arisen to fill in some of the gap. Two that are focused on state government are the Connecticut Mirror, a well-funded non-profit, and CT News Junkie, a scrappy for-profit that also functions as the Statehouse bureau for the non-profit New Haven Independent.

With Gov. Dannel Malloy having reached a tentative agreement with the state’s labor leaders on Friday, a deal that could prevent the layoff of nearly 5,000 employees, I thought this was a good time to check in on how the old and new players covered it.

Hartford Courant

  • Lede: “Capping months of secretive talks, Gov. Dannel P. Malloy and state-employee union leaders reached a deal Friday to save $1.6 billion over the next two years in exchange for a promise not to lay off unionized workers for the next four years.”
  • When: Time-stamped at 10:11 p.m. on Friday; published in Saturday’s print edition
  • Length: About 1,600 words
  • What: A densely reported story that is full of details but is a little bewildering if you’re not an insider. Perhaps the one-must read if you’re a stakeholder, but loses points for quoting the chairman of the Republican State Committee as calling the budget “unconstitutional” without offering (or demanding) an explanation.
  • Reported by no one else: “At the end of his prepared remarks in announcing the deal, Malloy’s speech said, ‘Finally … so much for Friday the 13th being an unlucky day!’ But Malloy never delivered that line.”

The Connecticut Mirror

  • Lede: “Negotiators for state employee unions and Gov. Dannel P. Malloy tentatively agreed Friday on a two-year $1.6 billion package of concessions and other labor savings that will help Malloy balance the $40.1 billion biennial budget without 4,700 announced layoffs.”
  • When: Posted on Friday with no time-stamp, but first comment posted at 2:29 p.m.
  • Length: About 1,400 words, plus a 1,100-word sidebar analyzing the implications of the deal for future budget planning, posted later on Friday
  • What: As with the Courant, the Mirror’s main story is densely reported and filled with details of interest mainly to insiders. The sidebar, though, provides needed perspective by demonstrating how difficult it will be for Malloy to hold on to savings in the face of demands that he undo program cuts.
  • Reported by no one else: “With over $19 billion in bonded debt, Connecticut ranks among the top three states in the nation in terms of debt per capita, and debt as a percentage of the taxpayers’ personal income.”

CT News Junkie

  • Lede: “Gov. Dannel P. Malloy said that after months of negotiating he has reached a deal with labor that saves the state $1.6 billion over the next two years and $21.5 billion over the next 20. However, at a 3 p.m. press conference there was little Malloy could say about the agreement until negotiators have had time to brief union members.”
  • When: Friday at 6:12 p.m. (final update); initial post at 2:20 p.m.
  • Length: About 900 words
  • What: As the site’s name suggests, CT News Junkie is mainly geared toward political junkies and insiders. It doesn’t get any more insidery than this: “Also the retirement age will be raised from 60 to 63 for Tier II employees and 62 to 65 for Tier IIa employees, however, those changes won’t kick in until 2022.” But the shorter length makes for a somewhat zippier read without sacrificing much in the way of needed details.
  • Reported by no one else: “In 2009 the last time a the [sic] SEBAC contract was reopened it took the state employee unions three weeks to complete the ratification of the contracts.”

The New York Times

  • Lede: “Threatened with nearly 5,000 layoffs, representatives for 45,000 unionized state employees agreed Friday to $1.6 billion in concessions over two years to help balance a budget that Gov. Dannel P. Malloy says includes pain for everyone: record tax increases, substantial program cuts and worker givebacks in health care, pension benefits and wages.”
  • When: The Web version of the article says it was “published” on Friday; it appeared in print on Saturday
  • Length: About 900 words
  • What: The Times covers major Connecticut stories as part of its New York local report. The story, which cites the Courant for some details, offers a more sweeping view than the others, going with fewer details and seeking to place Malloy’s conciliatory approach with the unions in a broader political context.
  • Reported by no one else: “And while the confrontational approach has made Governor Christie of New Jersey a hot property, there is no early indication that what Mr. Malloy calls ‘shared sacrifice’ is working as well for him. A Quinnipiac University poll in March put his approval rating at 35 percent.”

Indies fight back against Patch

Thirty independent community news sites have banded together to tell the world, in effect, “We are not Patch.” The project, called Authentically Local, includes such well-known sites as Baristanet, based in Montclair, N.J., The Batavian, of Batavia, N.Y., and the New Haven Independent.

In a statement posted online, Baristanet founder and editor Debbie Galant says:

The Authentically Local campaign seeks to illuminate the difference between authentic local businesses and those that are just cashing in — before every town in America becomes one giant strip mall. This is not just about us, the owned-and-operated sites that write about place. It’s about place.

The alliance includes both for-profit and non-profit sites. Its motto, “local doesn’t scale,” appears to be aimed squarely at AOL’s Patch.com sites, a network of hyperlocal sites that are a key part of AOL’s efforts to reinvent itself.

Recently Galant compared Patch to Wal-Mart, saying, “The profits are going to a corporation. And so it’s difficult. It makes us understand what the local merchants are dealing with on a regular basis, for different local hardware stores to be competing against Home Depot. It’s basically the same thing.”

Patch has emerged as a real hiring engine for journalists at a time when the news business continues to shrink. So I’d like to see both Patch and the independents thrive. To the extent that Patch poses a threat to the indies, I hope Authentically Local helps them compete on a level field.

Police officer vows to defy First Amendment

Last fall, the New Haven Police Department came under criticism after officers were caught harassing people trying to video-record them while they were making arrests during a crackdown on rowdy bars. In one instance, according to an internal report, a commanding officer went so far as to confiscate an iPhone and order another officer to erase the video.

Police Chief Frank Limon, in response, said publicly that citizens have a right to video-record the police as long as they don’t interfere. Officers are attending training sessions reinforcing that message. And Limon recently issued a general order putting it into writing.

So what do you do when an officer — posting pseudonymously in the comments section of the New Haven Independent, a five-year-old non-profit news site — makes it clear that he’s going to keep doing things his way?

It’s an interesting question, and one with no easy answer.

On March 3, Independent editor and publisher Paul Bass covered a training session led by Assistant Chief Tobin Hensgen. Nineteen of the department’s more than 400 officers were there. Presumably all of them will be cycled through at some point.

As it happened, I was on one of my reporting trips to New Haven, so I was there. Among other things, I got to see another dimension to the controversy: Hensgen showed a video clip of a handgun convincingly disguised as a cellphone. I can certainly understand why an officer would want to inspect a cellphone if someone were aiming it at him at a crime scene.

Coincidentally, later that afternoon Chief Limon held a news conference at police headquarters to respond to two investigations into incidents of police harassing cellphone-wielding bystanders. (I was on hand for that as well, tagging along with reporter Thomas MacMillan.) Former assistant chief Ariel Melendez was at the center of both incidents. He retired in January with a pension of $124,500.

On Saturday, a commenter who identified himself only as “J” (scroll down) wrote that he was at the training session, and that he would insist on inspecting a cellphone at the scene because of the possibility that it could be a weapon. So far, so good. Then he added this:

Also if I am conducting an investigation involving a juvenile and I find that you are filming I will ask you to stop. If you do not comply I will take your phone and place it into evidence.  The identity and image of a juvenile will be protected. Of course if you see a officer abusing a juvenile or anyone for that matter and film it this is a different story.

Bass responded in an “Editor’s Note”:

I believe you will be breaking the law in that latter case. If you do that to us, we will pursue all legal avenues to make sure you are punished. However, I agree with you that we shouldn’t film the juvenile; that is our responsibility. However again, we do feel comfortable filming the scene but leaving the juvenile’s face and identity out of it.

“J” posted again, making it clear that he understood the law, but was going to do what he thought was right regardless:

No, if I am dealing with a juvenile while conducting an investigation then the entire well-being of that child is MY responsibility, not the individual who is filming.

I completely understand that you or anyone would pursue me or any other officer legally, unfortunately that comes with this job.

If I am to be pursued legally my report will show my justification for what I have done and I will have to play the odds. I can say that anything regarding a child plays heavily on the feelings of all adults, so I would find it extremely hard for any court to find fault in what I did. I, however will sleep well knowing I did the right thing legally or not.

I guess we will agree to disagree.

Bass:

We are not disagreeing about what the law says. We are not disagreeing about what the policy is. We are disagreeing about whether you should follow the law; that’s your choice. In terms of protecting the juvenile — in the case of the Independent, we agree not to run the face of a juvenile being arrested. If another citizen or media outlet chooses to run a photo of juvenile in public causing trouble, the law is 100 percent clear that this is legal and permissible and that you are breaking the law if you try to prevent it.

There’s more, but that’s the gist of it. What’s at the heart of this dispute is a little-understood fact: that news organizations protect the identities of juveniles by custom, not as a matter of law. No one is legally prohibited from publishing the name of a juvenile charged with a crime — and, in fact, names often are published if the crime is notorious enough.

Nor do juvenile victims and witnesses enjoy any legal protections against having their identities revealed. Protecting their identities is a custom, and a good one. But making it a matter of law would violate the First Amendment’s guarantee of free speech and freedom of the press. The Supreme Court has on several occasions struck down laws that attempt to codify that custom.

What’s interesting about “J” is that he seems to be well aware of that, but doesn’t care. In part, he may be reacting to a legitimate concern about citizen journalism: though a news organization like the Independent isn’t going to publish the names of juveniles, there’s nothing to stop someone with a cellphone camera from posting a video to YouTube that clearly identifies underage suspects, victims and witnesses.

Under the Constitution, though, they have every right to do that. As the saying goes, “What part of ‘no law’ don’t you understand?”

Meet two young media entrepreneurs

Christine Stuart

Connecticut Magazine has released its list of “40 Under 40” — that is, 40 Connecticut residents under 40 who are making a difference. And it turns out that two of them have been the subject of video interviews on Media Nation. Among those named were:

  • Christine Stuart, 33, who runs the Hartford-based Statehouse news site CT News Junkie (she doubles as the New Haven Independent‘s Statehouse bureau chief).
  • New Haven’s Ben Berkowitz, 31, co-founder of SeeClickFix, an interactive website that uses mapping and discussion boards to connect citizens, government and the media to deal with community problems.

You can see my interview with Stuart here. Berkowitz is here.

 

A harder future for non-profit journalism

What does the future of non-profit news look like? Maybe not as bright as we had hoped.

Nieman Journalism Lab director Joshua Benton gave a talk recently on “Eight Trends for Journalism in 2011.” There are a lot of interesting nuggets, and I want to give it a more careful read later. (Thanks to Jay Rosen for flagging it on Twitter.) But I was particularly struck by Benton’s prediction that we may have reached a peak in non-profit journalism, and that the slogging will be tougher from here on out. Benton writes:

I do think that 2011 is going to see some trimming back, because a lot of these news organizations were started on initial gifts from very well intentioned wealthy people, or local foundations that gave lump-sum payments. And a lot of them are having a real difficult time transitioning to anything that looks sustainable.

The non-profit project I follow most closely is the New Haven Independent. Benton’s prediction will not be news to the founder and editor, Paul Bass. In fact, he and I talked last summer about how to move from a model that relies mostly on foundation grants to one that relies mostly on user contributions and sponsorships, similar to public radio.

Since last fall, the Independent has used Journalism Online’s Press Plus system to ask for voluntary contributions.

Still, a site like the Independent, serving a small, poor community, is hardly a public radio station, many of which draw on large, affluent regions, and whose listeners can thus afford to give.

Ultimately, I wonder if local foundation officials will have to face up to the reality that journalism is a social service essential to the community fabric and needs to be funded on a sustaining basis.

I understand that when foundations give money to non-profit news organizations, they have that much less they can allocate to traditional programs helping young people, the homeless and the like. No doubt that makes for a very hard sell.

But a good non-profit news organization can foster the kind of civic engagement that makes it more likely people will take an interest in their community — and perhaps to donate money to those foundations. I think that’s called a virtuous circle.

Dialing up outrage in New Haven

Michele Kearney

Now, here is an interesting ethical dilemma.

Last Friday morning, the New Haven Independent posted its final revision of a story reporting that the city’s police union had approved a “no confidence” vote in Chief Frank Limon by a margin of 246-21.

The New Haven Police Department has been beset by controversy since Limon’s arrival last spring over accusations of police brutality and over incidents involving officers’ confiscating cameras from people trying to record their actions. Last week, a group of African-American activists demonstrated in favor of Limon, claiming that the chief is working to reform a troubled department.

But I digress. The story closes with a quote from and a photo of a custodian who works at police headquarters. The custodian, Michele Kearney, says:

There’s been a lot of tension ever since he’s [Limon] been here. There is not a lot of morale here. The last chief [James Lewis] was more understanding of what needs to be done. From what I have seen he wanted to hear their opinions and try to work with them. This one here [Limon] seems like he is working against them and not with them.

The story drew 108 comments — a very high number for the Independent. On Thursday at 3:23 p.m. (in response to an earlier version of the story) a commenter who goes by “da hill” criticized the Independent for quoting “unrelated entities” such as Kearney. Editor and publisher Paul Bass responded:

Thanks for the input. Our feeling was that someone who’s in the building cleaning the floors every day, talking to officers, and watching what’s going on, does in fact have a valid perspective to offer on morale and the overall feeling in the building.

At 5:21 p.m., “NO CONFIDENCE” wrote: “I am so happy to see a civilian like Michele, pictured above, tell the citizens of New Haven how Chief Limon treats his officers.  She works in the police department and is definitely well qualified to make those statements.”

A short time later, “Our Town” posted this: “I sure hope ole Michele is in a union, becuase I have a feeling she might not have a job tomorrow for speaking up.”

Then, at 11:06 p.m., there was this, from “Ken”:

The maintenance girl was fired immediately and we heard it came from, you guessed it, the chief. This is his MO if don’t agree with or lie for him you’re in trouble. City Hall has demanded she be re-hired by O,R&L.  I guess the The Chief never heard of the First Amendment. OR&L should be questioned about it and if they lie they should lose the city contracts. If it came from the Chief he should be terminated.

O,R&L is a private contractor hired by the city to maintain its buildings.

On Friday at 3:49 a.m., “unbelievable” wrote: “She was FIRED and escorted out of the building like a CRIMINAL! and you talk about wanting to do your best for this city!? … Well New Haven Independent, what are you going to do now??”

What the Independent did was post a story by Bass reporting on Kearney’s situation. The events of the day were convoluted. Kearney was fired; no, she’d been placed on leave. Mayor John DeStefano’s outgoing spokeswoman said the mayor had asked O,R&L to reinstate her. DeStefano said he’d done no such thing. The mayor’s incoming spokesman then said the company had informed the city that Kearney had been reinstated.

And, most controversially, the Independent posted the cell-phone number of the O,R&L supervisor assigned to police headquarters, urging readers to make their feelings known. “Members of the public can call him there if they want to express their opinions on the matter directly,” Bass wrote. Continue reading “Dialing up outrage in New Haven”

The primitive art of measuring online audience

Lucas Graves reports in the Columbia Journalism Review that the state of the art in counting online audiences remains abysmal.

Graves notes that statistics compiled by two of the leading services that rely on user surveys — Nielsen and comScore — can differ wildly. And, as every website operator knows, those numbers are often far lower than the numbers they get from Google Analytics and other internal measurements.

Why is it so hard? User reports are notoriously unreliable, and website operators have been complaining for years that the Nielsens are useless for measuring what people do when they’re at work. But the seemingly greater accuracy afforded by simply counting incoming traffic raises other problems: users who clear their cookies are counted every time they return; search engines that robotically visit sites are counted as users; and people who use more than one computer are counted multiple times.

My first encounter with the difficulties of counting came in 2007, when I was reporting this story for CommonWealth Magazine. I learned that the internal statistics at both the Boston Globe and the Boston Herald showed their Web audiences were three times larger than what Nielsen was reporting.

It hasn’t gotten much better since then. For instance, the New Haven Independent, a non-profit online news organization that I follow closely, was attracting some 70,000 unique visitors a month in 2009, according to founder and editor Paul Bass. That grew to 197,000 in September 2009, the month that Yale University graduate student Annie Le was murdered.

Yet according to Compete.com, the Independent was attracting just 25,000 to 30,000 uniques a month, a number that grew to 70,000 in September 2009. In other words, Bass’ internals placed the Independent’s traffic at about two and a half times what Compete.com was reporting, similar to what I had found with the Globe and the Herald two years earlier.

Then there’s the whole matter of “unique visitors per month” somehow becoming the most important measure of Web traffic. Wouldn’t you rather know how many people visit every day?

I’ve settled on Compete.com as being the easiest, most reliable free service available. It is supposedly based on surveying the behavior of some 2 million people. One thing I like is that its numbers seem reasonable. For instance, it regularly places the Globe’s Boston.com at roughly (very roughly) 5 million uniques per month, which is very close to the Nielsen figure.

Then again, maybe counting isn’t much better in other forms of media. As Graves’ CJR article points out, it’s easy to count how many newspapers are sold, but impossible to tell how many people read them. And television and radio audience measurements have been controversial for years.

So what is the solution? There may not be one, at least if “solution” is defined as something that is mathematically accurate. If people are reading and talking about you, you’ll know.

A celebration of non-profit journalism

Paul Bass. Yes, that's Linda McMahon in the background. Click on image for more photos.

Republican Senate candidate Linda McMahon of Connecticut was there. So was New Haven Mayor John DeStefano. So were about 150 other friends of the New Haven Independent as the non-profit news site celebrated its fifth anniversary on Wednesday evening.

“It’s a powerful idea, which is that out-of-town corporations that could care less about us no longer own our news. They no longer control our news. We the people control the news,” Independent founder and editor Paul Bass told the crowd. (Click to hear Bass address the crowd.)

The party was held in the third-floor offices of La Voz Hispana de Connecticut, a Spanish-language newspaper where the Independent has use of a spare room. Bass was introduced by Norma Rodriguez-Reyes, publisher of La Voz, who also chairs the board of the Online Journalism Project, which publishes the Independent.

“At La Voz Hispana we’re very proud to have the New Haven Independent here with us, and we want to wish cien años — 100 years more,” Rodriguez-Reyes said, standing on a chair and holding aloft a glass of wine.

One of the goals was to unveil a voluntary subscription system that Bass hopes will make the Independent less dependent on foundation grants. Readers are being asked to pay $10 or $18 a month. As it turned out, though, money barely got a mention.

“We didn’t want people feeling like we got them in there, and then we were going to hit them up,” Bass told me afterwards, adding that many of the folks who showed up were already financial backers.

Was the party what Bass had expected?

“I guess,” he said. “Sorry, what am I supposed to say? Norma loves to throw parties. I hate parties.”

The party was also covered by the Yale Daily News and, of course, by the Independent.

Hyperlocal versus regional news in New Haven

Education reform and how it’s playing out in city schools. A long-awaited project to build sidewalks in a high-traffic area, delayed  because of the cost. The latest on a controversial plan to sell off 25 years’ worth of parking-meter revenue for a quick infusion of $50 million.

These are a few of the stories posted in late August by the New Haven Independent, a non-profit, online-only news organization.

As part of my research, I recently decided to take a look at every story that appeared in the Independent between Sunday, Aug. 22, and Saturday, Aug. 28, and compare them to what appeared in the New Haven Register.

Click here for a detailed breakdown of New Haven
coverage in the Independent and the Register

Not that the Independent and the Register should necessarily be thought of as competitors. The Register, a for-profit paper owned by the Journal Register Co., based in Yardley, Penn., covers not just New Haven but the surrounding area as well. On any given day, the Register publishes more stories from the suburbs than from the city. Much of the Independent’s intensely local neighborhood coverage is of the sort that the Register would not likely publish.

The Register is also a much larger enterprise, even online: its website received more than 158,000 unique visitors in July, according to Compete.com, whereas the Independent, with its city-focused readership, attracted somewhat less than 49,000. (Such numbers are inherently suspect. But they provide a decent basis for comparison, if not for overall readership.) And, of course, the Register’s website isn’t its primary distribution platform. According to the Audit Bureau of Circulations, paid circulation of the Register’s print edition is about 71,000 on weekdays and 81,000 on Sundays.

My goal was to list every story that appeared in the Independent for a week, and to compare them to the New Haven-only stories that appeared in the Register. Compiling a list of stories from the Independent was not difficult. Finding all the New Haven stories in the Register was somewhat more of a challenge, since I did not have access to the print edition. Continue reading “Hyperlocal versus regional news in New Haven”