At The Boston Globe, the editorial pages are looking for new ways to engage readers

Photo (cc) 2017 by Domenico Bettinelli.

For the past two years, The Boston Globe’s opinion pages have published new year’s resolutions in the first Sunday edition of January. This year’s, headlined “We Resolve: What Readers Can Expect from the Globe’s Editorial Pages in 2018,” outlines an eclectic agenda, from keeping a close eye on Google and Facebook, to pushing for transportation improvements, to addressing racism “in all its forms.”

The editorial struck me as of a piece with other innovative moves by the Globe’s opinion section — including an interactive editorial on gun violence, a parody front page of what a Donald Trump presidency would look like, and expanded digital content.  I asked the Globe’s editorial-page editor, Ellen Clegg, where the idea for editorial-page new year’s resolutions came from and what she hopes it will accomplish. Our lightly edited email exchange appears at the Nieman Journalism Lab.

Read my interview with Clegg at the Nieman Lab. And talk about this post on Facebook.

Big changes (and shrinkage) coming to Boston.com

Sounds like big changes are coming to Boston.com, the free website the Boston Globe launched in the mid-1990s and whose mission has shifted a number of times over the years.

The takeaway from the memo below, from Boston.com general manager Eleanor Cleverly and chief engineering and product officer Anthony Bonfiglio, is that the free site will get smaller (buyouts are being offered) and that the priority will be the paid BostonGlobe.com site. It also sounds like Boston.com is being repositioned as a lifestyle-and-entertainment site in a way that’s not unlike a suggestion I made a year and a half ago at WGBHNews.org.

The news comes just days after Linda Henry, wife of Globe publisher John Henry, was given oversight responsibilities for Boston.com.

I don’t like to see people lose their jobs, but beyond that, the changes might make sense depending on how they play out. There is no reason for Boston.com and the Globe to be in competition with each other; several people left the Globe just last week in response to the latest round of buyouts. If this pushes a few Boston.com readers to pay for the Globe, so much the better. And as a Globe reader, I’m glad to hear that the recently redesigned online sports pages may be a model for the rest of the site.

News of the memo was broken by Carly Carioli on Twitter.

The memo follows.

Hello all,

Boston.com is now more than twenty years old; and this year, Globe.com celebrates its fifth anniversary. These sites are the two most popular digital news and information destinations in New England. As the digital landscape continues to change, we too must change and evolve.

The number one, long-term priority of our organization is to significantly grow our digital subscriber base at Globe.com. In order to do so, we need for our two sites to become more complementary in their day-to-day content and businesses.

Boston.com will continue to be the region’s best free go-to site for things to do, where to live, what to drive, where to work, destinations for travel and so much more, while also evolving to more closely focus on the needs of our audiences in key demographic segments and advertisers who are trying to connect with our audiences. It will be the indispensable guide, resource, and forum for the region. Boston.com will also be a portal to news from The Boston Globe for millions of visitors every month.

The Boston Globe will continue to build on its remarkable Pulitzer Prize-winning journalism and its position as a leader in paid digital subscribers among metro dailies in the country. Globe.com will remain the foremost site for news, information, and journalism from our region. The recent launch of our in-depth, graphically enhanced sports site is just the beginning of what is in store for Globe.com.

There will be a clearer differentiation between the in-depth journalism of Globe.com and the community-centered resources of Boston.com. With resulting efficiencies anticipated, we are offering a voluntary buyout program for those who work in dedicated digital roles across Boston Globe Media Partners. A reorganization of the digital operation is under way. This will create fewer redundancies, increased collaboration, greater efficiency and cost savings across the company.

You will undoubtedly have questions about these changes, particularly how they will personally and professionally impact you. Over the course of the next few weeks, we will host Q&A sessions for departments across Boston Globe Media Partners, beginning this afternoon. We will also address, with more specificity, how this new vision will be reflected in our core digital products.

For those of you who are staying as we move ahead, know that you will be part of a team of smart, collaborative, digital-first thinkers who will generate stories of great relevance and innovative products we can all be proud of. For those who choose to take this buyout, thank you for making our digital experience such an important part of our future.

Eleanor and Anthony

Linda Henry, wife of Globe owner, will oversee Boston.com

Linda Henry. Photo via Twitter.
Linda Henry. Photo via Twitter.

Well, that was fast. Just a day after Boston Globe editor Brian McGrory announced that chief digital guy David Skok would be leaving later this year, two people who will take over some of his duties have been named. One is a real eye-opener: Linda Pizzuti Henry, wife of Globe owner John Henry, who will oversee Boston.com.

The other is Anthony Bonfiglio, currently the executive director of engineering, who’ll be in charge of engineering, development, product, and design.

When I gave a “Rave” to Skok on Beat the Press Friday, host Emily Rooney asked me if Skok’s departure was related to Linda Henry’s elevation. My honest answer is that I have no idea. It’s something I would certainly like to find out.

It’s also not clear how hands-on Linda Henry intends to be. Eleanor Cleverly, the general manager of Boston.com, has gotten good reviews for stabilizing the site after a rocky transition from being the Globe‘s online home to its current incarnation as a free standalone service. And Cleverly will remain.

It’s way too early to assess what this will all mean, but I’ve heard from a number of insiders that Linda Henry is smart and generally a force for good. Still, it’s an unorthodox move.

The Globe still needs a journalist to replace Skok as managing editor for digital (he’s vice president for digital at Boston Globe Media Partners as well). But since Skok isn’t leaving right away, I suppose that can wait.

What follows is a memo from Mike Sheehan, chief executive of BGMP.

I want to let everyone know that Anthony Bonfiglio will now oversee digital operations, including engineering/development, product, and design across all of BGMP.

Anthony joined us two years ago from Visible Measures, where he was VP of Engineering. Since then, his impact has been immense. He oversaw the rollout of agile software development processes and best practices across the product and engineering teams. As a result, we’ve shortened time-to-market from weeks to multiple releases every week across all teams, creating a predictable and transparent development process. Anthony helped transition much of the business to WordPress and has overseen many of our digital redesigns. He was a key contributor in the launch of Stat.

On the business side, Anthony folded creative services developers into the overall engineering organization and greatly increased their productivity. He also successfully assumed management of our ad operations organization during a critical phase and has since transitioned it back to Advertising.

In short, Anthony has proven himself as a leader who can make a very complex organization faster, better, and more agile. He will continue to report to Wade Sendall.

Brian McGrory informed the newsroom yesterday that David Skok has decided to leave the Globe by the end of the year. Regarding David’s boston.com responsibilities, Eleanor Cleverly will continue day-to-day oversight and management of boston.com, but it will now report to Linda Henry in her current role as Managing Director.

I know I join everyone in wishing David Skok nothing but success and happiness in all his future endeavors and in expressing deep gratitude for all he’s done over the past three years. He has been a driving force in the success we’ve experienced on bostonglobe.com and, with Eleanor and her team, was key to stabilizing boston.com over the past six months. As he transitions out, the leadership of Anthony, Eleanor, and Linda will help us continue to be the region’s leading source of journalism that becomes more relevant and interesting by the hour.

The Globe’s Saturday shrinkage and its digital future

saturday-globe

Previously published at WGBHNews.org.

If you’d asked me 10 years ago if I thought The Boston Globe and other metropolitan dailies would still be printing news on dead trees in 2015, I’d have replied, “Probably not.” Even five years ago, by which time it was clear that print had more resilience than many of us previously assumed, I still believed we were on the verge of drastic change — say, a mostly digital news operation supplemented by a weekend print edition.

Seen in that light, the Globe’s redesigned Saturday edition should be regarded as a cautious, incremental step. Unveiled this past weekend, the paper is thinner (42 pages compared to 52 the previous Saturday) and more magazine-like, with the Metro section starting on A2 rather than coming after the national, international and opinion pages. That’s followed by a lifestyle section called Good Life.

The larger context for these changes is that the existential crisis threatening the newspaper business hasn’t gone away. Revenue from print advertising — still the economic engine that powers virtually all daily newspapers — continues to fall, even as digital ads have proved to be a disappointment. Fewer ads mean fewer pages. This isn’t the first time the Globe has dropped pages, and I’m sure it won’t be the last. (The paper is also cutting staff in some areas, even as it continues to hire for new digital initiatives.)

How bad is it? According to the Pew Research Center’s “State of the Media 2015” report, revenue from print advertising at U.S. newspapers fell from $17.3 billion in 2013 to $16.4 billion in 2014. Digital advertising, meanwhile, rose from just $3.4 billion to $3.5 billion. And for some horrifying perspective on how steep the decline has been, print advertising revenue was $47.4 billion just 10 years ago.

The Globe’s response to this ugly drop has been two-fold. First, it’s asked its print and digital readers to pick up more of the cost through higher subscription fees. Second, even as the print edition shrinks, it has expanded what’s offered online — not just at BostonGlobe.com, but via its free verticals covering the local innovation economy (BetaBoston), the Catholic Church (Crux) and, soon, life sciences and health (Stat). Stories from those sites find their way into the Globe, while readers who are interested in going deeper can visit the sites themselves. (An exception to this strategy is Boston.com, the former online home of the Globe, which has been run as a separate operation since its relaunch in 2014.)

“I don’t quite think of it as the demise of print,” says Globe editor Brian McGrory of the Saturday redesign. He notes that over the past year-plus the print paper has added the weekly political section Capital as well as expanded business and Sunday arts coverage and daily full-size feature sections in place of the former tabloid “g” section.

“There are areas where we do well where we’re enhancing in print and there are areas where we’re looking to cut in print,” McGrory adds. “It’s a very fine and delicate balancing act.”

Some of those cuts in print are offset by more digital content. Consider the opinion pages, which underwent a redesign this past spring. (I should point out that McGrory does not run the opinion pages. Editorial-page editor Ellen Clegg, like McGrory, reports directly to publisher John Henry.) The online opinion section is simply more robust than what’s in print, offering some content a day or two earlier as well as online exclusives. This past Saturday, the print section was cut from two pages to one. Yet last week also marked the debut of a significant online-only feature: Opinion Reel, nine short videos submitted by members of the public on a wide variety of topics.

All are well-produced, ranging from an evocative look at a family raising a son with autism (told from his sister’s point of view) to a video op-ed on dangerous bicycle crossings along the Charles River. There’s even a claymation-like look at a man living with blindness. But perhaps the most gripping piece is about a man who was seriously beaten outside a bar in South Boston. It begins with a photo of him in his hospital bed, two middle fingers defiantly outstretched. It ends with him matter-of-factly explaining what led to the beating. “It was because I stepped on the guy’s shoe and he didn’t think I was from Southie,” he says before adding: “It was my godmother’s brother.”

Globe columnist and editorial board member Joanna Weiss, who is curating the project, says the paper received more than 50 submissions for this first round. “It has very much been a group effort,” Weiss told me by email. “The development team built the websites and Nicole Hernandez, digital producer for the editorial page, shepherded that process through; Linda Henry, who is very interested in promoting the local documentary filmmaking community, gave us feedback and advice in the early rounds; David Skok and Jason Tuohey from BostonGlobe.com gave indispensable advice in the final rounds, and of course the entire editorial board helped to screen and select the films.”

But all of this is far afield from the changes to the Saturday paper and what those might portend. McGrory told me he’s received several hundred emails about the redesign, some from readers who liked it, some who hated it and some who suggested tweaks — a few of which will be implemented.

Traditionally, a newspaper’s Saturday edition is its weakest both in terms of circulation and advertising. In the Globe’s case, though, the Monday, Tuesday and Wednesday papers sell a few thousand fewer copies than Saturday’s 160,377, according to a 2014 report from the Alliance for Audited Media. No doubt that’s a reflection of a Thursday-through-Sunday subscription deal the Globe offers — though it does raise the question of whether other days might get the Saturday treatment.

“We have no plans right now to change the design or the general format of those papers,” McGrory responds. “But look, everything is always under discussion.” (The Globe’s Sunday print circulation is 282,440, according to the same AAM report. Its paid digital circulation is about 95,000 a day, the highest of any regional newspaper.)

One question many papers are dealing with is whether to continue offering print seven days a week. Advance Newspapers has experimented with cutting back on print at some of its titles, including the storied Times-Picayune of New Orleans. My Northeastern colleague Bill Mitchell’s reaction to the Globe’s Saturday changes was to predict that, eventually, American dailies would emulate European and Canadian papers by shifting their Sunday papers to Saturdays to create a big weekend paper — and eliminating the Sunday paper altogether.

The Globe and Mail of Toronto is one paper that has taken that route, and McGrory says it’s the sort of idea that he and others are keeping an eye on. But he stresses that the Globeisn’t going to follow in that path any time soon.

“Right now we have no plans to touch our Sunday paper,” he says. “It’s a really strong paper journalistically, it’s a strong paper circulation-wise, it’s a strong paper advertising-wise. We’re constantly thinking and rethinking this stuff. But as of this conversation, Sunday is Sunday and we don’t plan to change that at all.”

He adds: “We’re trying to mesh the new world with the printing press, and I think we’re coming out in an OK place. Better than an OK place. A good place.”