Tag: Jeff Jarvis

How reporters can beat the convention-hall wisdom

Ron Paul supporters in Tampa earlier this week.

This commentary also appears at the Huffington Post.

The media — all 15,000-plus reporters, photographers, editors, producers and assorted hangers-on who’ve descended on this unlovely, brutally humid old city — are having a nervous breakdown. And you’re invited to watch.

With the Republican National Convention making no news, and with the Democratic convention destined to be similarly vacuous, it seems the only story media people are talking about is the fact that there’s no story.

I wrote those words 12 years ago in Philadelphia, where I was covering the nomination of George W. Bush for the Boston Phoenix. If anything, the ennui that has come to permeate our national political conventions has grown even more pronounced since then. Nothing newsworthy will take place inside the Tampa Bay Times Forum this week or at Bank of America Forum in Charlotte, N.C., the following week.

But, once again, some 15,000 members of the media have showed up anyway, and most of them will be covering the same non-story. As the noted media observer Jeff Jarvis wrote on his blog, Buzz Machine, the financially strapped news business is spending some $60 million to attend two conventions even while cutting far more important coverage elsewhere. Jarvis continued:

Note that even while newspapers and news organizations have shrunken drastically, we are sending the same number of journalists to the conventions that we sent in 2008 and 2004. Why? Editorial ego: It’s fun to be there, in the pack. It’s fun for a paper or station to say, “We have our man/woman in Tampa/Charlotte.” Well goody for you. It’s a waste.

Yet it doesn’t have to be that way. Yes, way too many journalists are attending the conventions, and many if not most of the folks carrying press credentials this week should have stayed home. But I never found any shortage of news at the four national conventions I covered from 1996 to 2004. The secret — and it’s really no secret at all — is to get out of the hall and look for stories. I was a reporter for the Phoenix, an alternative weekly, during those years, so leaving the media pack behind wasn’t just tolerated; it was required.

In 1996, when I covered the Republican convention in San Diego, I was one of a surprisingly small group of reporters who took a bus to a rally at which Pat Buchanan made his last stand. No doubt other journalists were afraid of missing out on even a moment of Dole-Kemp mania.

In 2000, covering the Republicans in Philadelphia and the Democrats in Los Angeles, I followed protesters around the city streets and reported on two “Shadow Conventions” — left-leaning events organized by Arianna Huffington, who had only recently moved from the conservative to the progressive side of the political spectrum.

At the Democratic convention in 2004, on my home turf in Boston, I skipped Barack Obama’s keynote address because I was writing on deadline. So what? Yes, I missed a bit of history, but it’s not as though his speech wasn’t covered. What mattered was that my fellow Phoenix reporters and I went looking for news outside the building — and found plenty of it, from a meeting of gay and lesbian Democrats to a church service/rally in honor of the late senator Paul Wellstone, from demonstrations in the streets to panel discussions on the sad state of political journalism.

I have little doubt that Jeff Jarvis will be proven right, although there will be a few honorable exceptions. But it doesn’t have to be that way. All the media have to do is get off their collective rear ends and go looking for news. (And let me give a plug to David Bernstein and Chris Faraone, who are heading up the Phoenix’s Tampa coverage.)

I’ll close here as I did in Philadelphia in 2000:

Sure, the media will cover the horse race — who’s up, who’s down, who’s gaining, who’s losing — as well as the accusations and responses, the biographical retrospectives, and the gotchas. That’s all valuable stuff.

But they’ll almost certainly miss the biggest political story of all: the profound disconnect between average citizens and their elected officials…. A sign at the Shadow Convention put it best: “We Can Only Vote Every Four Years; Money Votes Every Day.”

It’s a story the media could have tried to cover during convention week, but — with rare exceptions — they didn’t even try. Instead, the story coming out of Philadelphia was that there was no story. There was. If journalists would start focusing more on the public’s alienation and less on their own, maybe they could start to tell it.

Photo (cc) by Gage Skidmore and republished here under a Creative Commons license. Some rights reserved.

What does “Digital First” really mean?

New Haven’s final pre-primary mayoral debate in what has been a spirited campaign was held Thursday — and the New Haven Register, the Journal Register Co.’s flagship, didn’t bother to cover it. Instead, the Register linked to a story in the New Haven Independent, a nonprofit news site.

It was a curious decision, to say the least, and it comes at a time when JRC chief executive John Paton is the toast of the newspaper business for espousing a “Digital First” strategy.

In late August I had a chance to interview Matt DeRienzo, the new editor of the Register (as well as of two other Connecticut dailies). He struck me as a nice guy and genuinely committed to Paton’s goal of reinventing the daily-newspaper business online. But even though this particular debate was not as high-profile as previous ones, it still seems strange to outsource a story about an important city election to another news organization.

Among the Journal Register Co.’s high-profile advisers is Jeff Jarvis, well known for saying, “Do what you do best and link to the rest.” Good advice. But if covering a mayoral debate is not among the things a city newspaper does best, then I think we have to ask why.

Maybe someone got sick — though I’d hate to think the Register is so thinly staffed that no one else was available to send into battle.

Update. Paton responds via Twitter: “NHR doesn’t cover one event and you think that calls into question Digital First as a strategy? Ridiculous.”

Update II. DeRienzo responds in the comments. And makes some good points.

Neither revolutionary nor retrograde

Click on image for larger view

The case for Apple’s iPad seems clear enough. Some 700,000 were sold on Saturday, which was double what had been predicted.

The case against the iPad is based on two different but related arguments. First, critics say the iPad is designed mainly for consuming rather than creating content, and that it thus represents a corporate-driven attempt to put the Internet genie back in the bottle and return us to our former status as passive couch potatoes. Second, the iPad is a closed system controlled entirely by Apple, and will therefore stifle the sort of innovation that gave rise to such phenomena as Google and Twitter.

Both propositions are true. Yet they strike me as overblown.

The case against the iPad as a consumption-oriented device is summed up well by Jeff Jarvis, who writes — accurately, I think — that a principal reason the device has been the recipient of so much media buzz is that media executives see this as a chance for a do-over: this time, moguls will control the content and consumers will pay for it. Jarvis writes:

The iPad is retrograde. It tries to turn us back into an audience again. That is why media companies and advertisers are embracing it so fervently, because they think it returns us all to their good old days when we just consumed, we didn’t create, when they controlled our media experience and business models and we came to them.

Yet the iPad isn’t just a repository for paid apps; it’s also a pretty good machine for browsing the Web. If you are currently reading the New York Times on the Web rather than paying for electronic delivery through Times Reader, for instance, well, the iPad will let you keep right on doing that.

As for participation and conversation, the iPad’s virtual keyboard is pretty lousy (based on my brief encounter with it at the Apple store in Peabody on Saturday), but it’s good enough for posting to Twitter and Facebook, or even for writing short blog posts.

Besides, as Howard Owens notes, “The vast majority of people … are media consumers, they are lurkers, not creators.”

The tech argument against the iPad strikes me as even more esoteric. The idea is that by requiring developers to write apps within a rigid, closed universe, to get them approved by Apple and to share revenues with Apple, Steve Jobs is stifling the innovation that gave rise to both the personal computer and the Internet.

At BoingBoing, Cory Doctorow waxes rhapsodic over the days when the Apple II Plus came with schematics for the circuit boards, and quotes something called the “Maker Manifesto” in writing, “Screws not glue.” Doctorow’s point is that we should be able to rip our devices apart and customize them the way we like. Needless to say, Doctorow is not talking to too many people — just his fellow hackers.

Now, I don’t find either Jarvis’ or Doctorow’s critiques to be entirely without merit. But I’m proceeding on the assumption that the iPad is not going to take over the world. The iPad is an auxiliary device that will not take the place of computers. It’s also only one model for how to make a tablet computer. As Jarvis notes, Google is said to be working on a model, and it’s likely to be far more open than Apple’s. We’ll see if it’s as popular.

Personally, I’m not all that impressed with the iPad. I got to spend about 10 minutes with one on Saturday. Granted, that wasn’t really enough time to put it through its paces. But it was enough to see that the display is no better than that of a good-quality laptop; that the virtual keyboard is fairly unusable (you’ll be able to buy a plug-in keyboard, but wouldn’t you rather have a netbook?); and that it’s too heavy to wield like a magazine or newspaper.

Even for pure media consumption, it’s not necessarily better than a laptop. I’d rather take an iPad into the living room. But a laptop is better for propping up on the kitchen table during breakfast, because you don’t have to hold it up in front of you. I might get a later, presumably lighter, version. But I’m not salivating.

The ridiculous amount of hype that has surrounded the iPad, to which I am now contributing, has made all of us think this is more important than it really is. It’s not going to save the traditional media, however much media executives may wish it, and however much Jarvis and Doctorow may be gnashing their teeth.

What a Bing News deal might mean for journalism

cash_register_20091130I can’t remember the last time the media world was as excited about a business deal that may or may not be consummated as the one involving Microsoft and Rupert Murdoch. The reason, I think, is three-fold.

First, it potentially moves us beyond the tired old debate about pay walls (I say “potentially,” because we don’t know if Murdoch will give up on that misbegotten notion).

Second, it could provide an answer to the question of who should pay whom, and how.

Third, it could represent a monetary boost for paid journalism at a moment when the profession is in the midst of an existential crisis.

In simple terms, here’s how the deal might work. Microsoft is said to be offering to pay Murdoch and other newspaper publishers (and you’d need a lot of them; Rupe can’t do this alone) to make their sites invisible to Google, a simple matter that involves inserting a line of code. Thus if you wanted to search for a news story about, say, President Obama’s upcoming speech on Afghanistan, you would have use Microsoft’s Bing instead of Google.

Bing News would compete with Google’s automatically assembled Google News service. But, unlike Google, Microsoft would share advertising revenues from Bing News with the news organizations to which it is linking.

To be sure, Google News is the most benign of aggregators. It places no advertising on its home page. That’s important because it’s a customizable substitute front page. Most people read a news site by scanning headlines and ledes, and only occasionally clicking on a story. Thus, if Google were to try to make money from the Google News home page, it could rightly be accused of stealing the most valuable parts of newspaper stories and profiting from that theft. (And, as we know, there are aggregators that do precisely that. As I’ve argued before, Michael Wolff’s Newser may be the most blatant.)

If you search Google News, you will be shown ads related to what you’re looking for. But as Howard Owens has pointed out, if you are searching for a news story on a particular topic, then you are going to click through. Those are valuable readers whom Google is sending to news organizations. And, as Jeff Jarvis argues, it’s not Google’s fault if newspaper executives haven’t been able to figure out how to monetize the audience Google is sending to them.

With that bit of background out of the way, let’s turn this on its head. One of the things about Internet commerce that makes for such fascinating — and frustrating — debate is that it’s unclear which direction the money should be moving in. Even though Google has attempted to step lightly with its news service, Murdoch and some other news executives argue that Google should share ad revenues generated by Google News.

But imagine, if you will, an alternative universe in which newspaper sites were rolling in advertising revenues from readers Google sent their way, but in which Google itself couldn’t find a way to make any money. (Such a scenario requires you to believe a number of ridiculous things, but never mind.) Can you imagine what the debate would be? You’d hear demands that cash-fattened newspaper owners share some of their newly gotten wealth with Google. You’d hear threats that Google would exclude news sites that refused.

My point is that there isn’t really any underlying principle as to who ought to pay for what online. Rather, the debate is driven by who’s making money, who’s losing money and — here’s where we get back to Microsoft — the business model of any particular Internet company.

What is Microsoft’s business interest with respect to Bing? Simply this: to build market share, establishing Bing as a serious search alternative to Google. Bing has a long way to go, with 10 percent of the market to Google’s 65 percent. That said, Bing has received good reviews since its debut earlier this year. And it’s really the only search engine to emerge as any kind of rival to Google pretty much since Google slipped into view in the late 1990s.

Bing News, as a partner of news sites rather than a rival, would have some advantages over Google News. The biggest would be that it wouldn’t have to pussyfoot around with regard to advertising. Since it would be sharing revenue, it could assemble an ad-laden home page, and make its search results more advertising-driven than Google News’ are.

Since it would be sharing those revenues, the news organizations, rather than complain, would be cheering Microsoft on. And if users came to understand that they had to visit Bing in order to search, say, the world’s 100 or so biggest and best newspapers, then Bing would quickly gain market share at Google’s expense.

Sadly, this would represent a significant setback to Google’s vision of indexing all the world’s knowledge. But there has always been an inherent tension in leaving it to a private corporation to carry out such a utopian plan. Look at the ongoing battle over Google Books, which would benefit everyone, but none more than Google.

It would also represent business as usual for Microsoft, which dominated the 1980s and ’90s not by offering more to its customers but by crippling its competitors. This is a company that, as legend would have it, built market share for its spreadsheet, Excel, by rewriting MS-DOS — its Windows precursor — so that the leading program, Lotus 1-2-3, wouldn’t run properly. “The job’s not done till Lotus won’t run” is one variation of the supposed battle cry heard in Redmond. Paying newspapers to pull out of Google is just the latest iteration of that theme.

But will it work? Is there any way a Bing News service could generate the sort of advertising revenue that would make up for a significant chunk of what the traditional media have lost? Somehow it seems doubtful. Still, it strikes me as a far more worthy experiment than whatever Steven Brill has been cooking up with his paid-content scheme for lo these many months. I hope we’ll get a chance to see how this all plays out.

The wrong solution to the wrong problem

No doubt David Carr’s column in today’s New York Times is going to get a lot of attention. Carr takes a look at the triCityNews of Monmouth, N.J., a small alternative weekly that is thriving, supposedly because it doesn’t put any of its content online.

I don’t have a fully formed reaction, but I do have some observations that should provide some context.

  • It’s hardly a secret that small newspapers are still making money, especially if they haven’t been burdered with the crushing debt that chain ownership often brings. Nor does putting content online have much of an effect on the print circulation of small papers. The triCityNews would probably be doing fine even if it had a robust Web site — especially since the print edition is free.
  • Large papers aren’t doing as badly as you think, either. Tribune Co.’s headline-grabbing bankruptcy was due entirely to the $13.6 billion in debt it’s carrying, the result of two ill-conceived mergers. In fact, the company’s newspapers, including the Los Angeles Times and the Chicago Tribune, would be operating at a profit were it not for the debt.
  • The most lucrative part of any newspaper, large or small, used to be its classified-ad section. That’s gone forever, mainly because of Craigslist, which will continue to thrive regardless of the triCityNews’ online strategy.
  • Even so, free online editions may slowly be moving toward profitability. Jeff Jarvis reports that the LA Times’ Web site revenue is greater than the cost of its news-gathering operation, suggesting that the print edition could be scrapped at some point. I suspect it’s not quite that simple. But it’s not hopeless, either.

Carr wants that newspaper executives to rethink the whole notion of putting their content online for free. Carr’s a sharp guy, but in this case I think he’s proposing the wrong solution to the wrong problem.

Jeff Jarvis and the future of media

I took a pass on the recent dust-up between Slate columnist Ron Rosenbaum and new-media advocate Jeff Jarvis. Jarvis can drive me up a wall, and I thought Rosenbaum made some good points about Jarvis’ Web triumphalism. At the same time, Jarvis is a valuable source of ideas, and, frankly, I have no interest in pissing him off.

But I can’t recommend strongly enough a long profile of Jarvis that appears in the current New York Observer. Written by the Observer’s media columnist, John Koblin, the piece is deep as well as sympathetic to Jarvis’ point of view — yet Jarvis’ critics have their say, too.

If you are looking for a good overview on the state of the news business — and especially the struggling newspaper business — then you need to read Koblin’s article.

And by the way, I can’t help but observe, Jarvis-style, that Koblin’s article would be better still if he and his editors had made the extra effort to link to what he was writing about.

A world without editors

Jeff Jarvis argues in his Guardian column that editors are becoming obsolete. These days, he says, we write first and edit later, often in response to what our readers tell us.

The Jarvis system works for a certain type of journalism (mainly short, bloggy-type stuff like this), but it wouldn’t work for everything. I can’t imagine a major investigative series coming together without deep involvement on the part of skilled editors. Then again, that’s the sort of journalism most endangered in the current environment.

And it would seem to me that an editor whose intervention prevented a libel suit has just covered her salary for the next five years.

Beyond convention wisdom

Jack Shafer of Slate and Jeff Jarvis of Buzz Machine are both arguing that the media ought to stop covering the national political conventions.

Their reasons are obvious. The nominees have been chosen entirely through the primaries since the 1970s, so there is literally no news coming out of them except for the acceptance speeches of the vice presidential and presidential candidates. I understand the point. But I would make two counterarguments.

First, what better place is there for the three cable news networks to be? The prime-time line-ups of Fox News, CNN and MSNBC consist mainly of talk shows with a heavy political bent. The conventions give them a chance to do what they do, only at a higher level and with a larger audience. Nothing wrong with that.

Second, the conventions are filled with interesting stories, though very few of them take place inside the hall. Yes, I’d agree that having 15,000 reporters on hand to cover the same thing is nuts, but that’s not what they ought to be doing. Maybe 10,000 of them ought to go home (perhaps I don’t disagree with Shafer and Jarvis after all), but the other 5,000 ought to get outside and look for stories.

In 2000, I was at the Republican National Convention in Philadelphia, on assignment for the Boston Phoenix, when similar complaints arose about the news-free nature of the event. I wrote about what the media should have been covering rather than whining about the dullness of the proceedings. I’d say the same thing today.