TNR’s new owner crosses a line with Obama interview

magjump2-popupThe New York Times goes deep on The New Republic’s latest reinvention. I wrote a couple of pieces for the venerable magazine many years ago, and I wish it well. But I also wish Times reporter Christine Haughney had explored a conflict of interest in TNR’s relaunch: the participation of new owner Chris Hughes in a major interview with President Obama.

I don’t necessarily begrudge Hughes’ wanting to play a role on the editorial side of TNR. It’s now his magazine, and previous owner Marty Peretz was a legendary interferer — sometimes for better, usually for worse. TNR is a small place, and it’s unrealistic to expect the publisher to exercise the same sort of restraint as, say, the publisher of a major daily newspaper.

But Hughes, the 29-year-old co-founder of Facebook, is also the “former online campaign adviser” to the president, as Haughney puts it — and by all accounts the key person in building Obama’s 2008 online presence. In April 2009, Fast Company ran a long profile headlined “How Chris Hughes Helped Launch Facebook and the Barack Obama Campaign.”

The TNR interview with Obama was conducted jointly by Hughes and the magazine’s editor, Franklin Foer. So what kind of hard-hitting questions did Hughes ask? Here they are:

Can you tell us a little bit about how you’ve gone about intellectually preparing for your second term as president?

Have you looked back in history, particularly at the second terms of other presidents, for inspiration?

You spoke last summer about your election potentially breaking the fever of the Republicans. The hope being that, once you were reelected, they would seek to do more than just block your presidency. Do you feel that you’ve made headway on that?

You inspired a lot of people in your first presidential campaign, and with your books, by talking about a new kind of politics. And now, four years later, it’s a time in Washington that’s characterized by nastiness more often that not. How do you reconcile those two things four years in?

It seems as if you’re relying more on executive orders to get around these problems. You’ve done it for gun control, for immigration. Has your view on executive authority changed now that you’ve been president for four years?

The last question is about Syria. I wonder if you can speak about how you personally, morally, wrestle with the ongoing violence there.

A not-uninteresting group of questions. To be fair, I’ve included all of them so that you could see the meaty as well as the fawning. And Hughes and Foer elicit substantive answers from the president. Nevertheless, given Hughes’ background, I found myself asking if he might have been tougher if he were interviewing a president he hadn’t worked for.

This is no more than a minor misstep. The real challenge facing TNR is that it is trying to carve out a niche in a world that has utterly changed since it was — at least in the movie “Shattered Glass”“the in-flight magazine of Air Force One.” The Internet has made all but a tiny handful of political opinion magazines irrelevant.

Getting TNR back into the game will be a daunting task. Hughes just made it slightly more daunting. I hope he comes to realize that himself.

When bad reviews lead to worse comments

Negative reviews leading to death threats and rape threats? That’s what they’re claiming at the film site Rotten Tomatoes, where comments to reviews of the new Batman movie, “The Dark Knight Rises,” have been turned off, according to the Los Angeles Times.

The hateful rants show how difficult it can be to keep online conversations on track. I’m not a movie buff, and I rarely visit Rotten Tomatoes, so I don’t have an opinion regarding the way comments are monitored there. But editor-in-chief Matt Atchity told the Times that he had seven people moderating “Dark Knight” comments before he finally pulled the plug. Click here for Atchity’s message to readers.

Atchity also said his next step may be to integrate the commenting system with Facebook, which is probably a good idea. A lot of news sites have found that Facebook comments tend to be more civil, which no doubt is related to the mindset people are in — they’re checking in with their friends, they’re sharing pictures of their cats. And, of course, they are usually using their real names, complete with pictures of themselves.

Earlier this year, the New Haven Independent, a nonprofit news site widely admired for the way it uses comments to enhance its coverage, ran into a crisis that led it to shut down commenting for two weeks. When it reopened, it was with new, stricter policies. (See this and this.)

Engaging in a conversation with your users is necessary and useful. If they don’t feel like they’re part of your site, they’ll go somewhere else. But doing it right is not easy.

How news execs can avoid the online ad meltdown

Writing in Technology Review, the noted media critic Michael Wolff says Facebook is doomed — and is going to take the Web down with it. The reason: online advertising, ubiquitous and not particularly lucrative, is in a death spiral.

In my latest for the Nieman Journalism Lab, I take a look at Wolff’s analysis, and suggest some ways that news organizations can avoid the meltdown.

And thank you to Harvey Silverglate for pointing me to Wolff’s provocative essay.

Rory O’Connor to read from his new book

Backscratching Day festivities continue with my interview at thephoenix.com with old friend Rory O’Connor. The occasion is O’Connor’s excellent new book, “Friends, Followers and the Future: How Social Media are Changing Politics, Threatening Big Brands and Killing Traditional Media,” published by City Lights.

O’Connor will appear on Tuesday, May 22, at 7 p.m. at the Brookline Booksmith to talk about his book and sign. His book grew out of a semester he spent a few years ago at Harvard’s Joan Shorenstein Center after stepping down as editorial director of NewsTrust. The idea behind NewsTrust was that an online community could identify and evaluate journalism with respect to sourcing, fairness and the like. Unfortunately, O’Connor discovered that too many of the people who joined NewsTrust were pushing a political agenda.

Among the more provocative ideas that O’Connor discusses in “Friends, Followers and the Future” is that Facebook is actually a fairly effective platform for sharing diverse sources of information, since members tend to cultivate a lot of “weak ties” with acquaintances whose political views and life experiences may be quite different from their own.

The larger issue, in O’Connor’s view, is trust. We no longer fully trust legacy media, whether it’s the New York Times or Fox News. Facebook, Google and other online services present their own trust issues. “But I’m optimistic,” he concludes, “that ultimately the ongoing digital information revolution will help us not only to trust, but also to verify.”

Extreme social sharing and the rising cost of free

Does your Flashlight know what you're doing?

Given that my life is too dull to be of much interest to anyone, I generally go along with the ever-increasing demands from the digital tools that I use to reveal my location or connect with Facebook. I don’t like it, but I don’t care enough to take a stand. (Yes, I’m well aware that that’s the road to hell.)

But three recent experiences have me wondering. I’ll take them in increasing order of ridiculousness.

I’ll start with Spotify, the free music service (premium versions are also available) that requires you to log in using your Facebook account, after which all of your Facebook friends can see what you’re listening to.

I had been using Rdio at the recommendation of Josh Stearns and found it was a little less bewildering than Spotify. Even better, there was no Facebook connection. But after I used up my free-music quota for the month, I switched over to Spotify, and joined the stream. I suppose a 55-year-old shouldn’t worry about whether his musical choices strike others as sufficiently cool, but I do.

Now, I don’t think Spotify’s social-networking policy is particularly outrageous, because it is offering an expensive service for free. So I have no real complaints. But I’m not crazy about having to do my listening in public. And if I get a sudden urge to listen to Barry Manilow (I’m kidding! Really!), I’ll be sure to do it on Rdio.

Considerably farther down the food chain, yesterday I wanted to download a PDF of a legal decision from a site that uses Scribd. With PDFs, you can usually just click and download. But with a Scribd-ified PDF, I had to register, either by creating a new account (ugh) or logging in with Facebook. Hmmm … I did as I was told and got my download.

In paging back through my Facebook status updates, I see no evidence of anything saying “Dan downloaded a document from Scribd!” But still.

Finally — and the mind still reels at this — I recently received a notification that there was an update available for Flashlight, an app that turns your iPhone into, yes, a flashlight. What, I wondered, could be new and improved about Flashlight? A brighter light? A setting that shines a Batman logo on the sides of vacant buildings?

I installed the new app, started it up — and was asked whether I wanted to provide my location information. Seriously. Well, that was easy. No. But is someone sitting in a room somewhere with a giant Google map, checking to see who’s looking for their car keys?

My prediction: Social sharing is here to stay, but not at this level. Businesses are going to discover that there’s no social-media pot of gold at the end of every rainbow. And as I said, though I’m not particularly obsessed with protecting my privacy, I think all of us should be concerned about living increasingly large chunks of our life in public.

New York Times upgrades comments with Facebook

The New York Times unveiled a new online commenting system today. Jeff Sonderman of Poynter and Chris O’Shea of FishbowlNY cover the changes pretty thoroughly — as does Chris Lefkow of Agence-France Presse, who interviewed me for his story.

The Times deserves a lot of credit for taking comments seriously enough to do a rethink. The centerpiece to its new policy is that “trusted commenters” — invitation-only contributors with a track record of being thoughtful and civil — will be able to post without pre-screening as long as they are willing to do so using their Facebook accounts.

Why does Facebook matter? Yes, it’s the social network that we all love to hate. But it also requires its users to provide their real names. And we’ve all become accustomed to behaving a certain way on Facebook.

We share our pictures, we wish each other a happy birthday, we send cheery messages to friends from high school whom we haven’t seen in years. All of this is the antithesis of the nutty, often racist comments that pollute many newspaper sites.

Comments matter. They can be a way for news organizations to establish a community and carry on a conversation with their audience. They haven’t worked out as we might have hoped 10 years ago. But that’s no reason not to keep trying.

Want to comment? Use your real name, first and last.

I’m not sure why, but I’ve been getting an unusual number of comments lately from people who don’t seem to realize we have a real-names policy, first and last, at Media Nation — even though the first thing you see in the comment box is “Have something to say? Your real name, first and last, is required.”

Here is our commenting policy in more detail. And here is an interesting post on the good results news organizations are having when they turn their commenting system over to Facebook.

SeeClickFix expands to Facebook

[youtube http://www.youtube.com/watch?v=qIsFcydDbkw?rel=0&w=480&h=390]
It’s Mark Zuckerberg’s world. The rest of us are just visiting. So it makes sense that SeeClickFix has developed a Facebook app. SeeClickFix, based in New Haven, combines mapping and social media so that citizens, government officials and the local press can identify and solve neighborhood problems ranging from potholes to prostitution.

I installed the app a little while ago, and — believe me — I don’t install Facebook apps lightly. (I’ll probably delete it later, especially if it starts sending me messages.) It looks like the entire SeeClickFix experience has been ported over to the Facebook environment. Users can report problems and pinpoint them on a Google map, thus alerting government officials and the news media. I am far from being the world’s biggest Facebook fan, but it’s a smart move, given how much time people spend there.

SeeClickFix has media partners around the world. The New Haven Independent, a non-profit community website, features the SeeClickFix RSS feed for New Haven on its home page. Boston.com’s pothole map is powered by SeeClickFix.

Last May, I interviewed SeeClickFix co-founder and chief executive Ben Berkowitz at his New Haven office. The video of that interview is above. I also profiled SeeClickFix for the Guardian.

Thoughts on the N.Y. Times’ modified limited paywall

Earlier today, Lois Beckett of the Nieman Journalism Lab asked me and a number of other media observers to write brief commentaries on the New York Times’ modified limited paywall, which was announced this morning. She got some interesting responses, ranging from Steve Buttry (“ridiculous”) to Amy Webb (“a wise move”). Here’s what I wrote:

The New York Times is taking a smart and nuanced approach. Times executives have struck an interesting balance between charging heavy users for access while remaining part of the free online conversation that’s become such an important part of the media ecosystem. I have no idea whether a limit of 20 free articles a month is too little, too much or just right, but I assume they’ll adjust in response to what the market tells them.

I was also pleased to see that print subscribers, including Sunday-only customers (like our family), will have free access to most of the Times’ online platforms. The Sunday paper remains a vital source of revenue for the Times, and it makes sense for Arthur Sulzberger, Janet Robinson and company to do whatever they can to preserve that money machine.

That said, the Times will no longer be able to make excuses for glitchy software and access problems. I’m reasonably happy with the Times iPhone app, but my wife reads the Times on her iPad, and it’s buggy. You can get away with that when it’s free. But once you put a price tag on your product, you’ve got to guarantee that it works — and be responsive to consumer complaints when it doesn’t. That’s especially true given that the Times is charging more for electronic access than many had predicted.

The news business may be watching this very closely to see what lessons can be drawn, but I’m not sure that there will be many, because the Times is such a unique product. For many people, the Times may be the one “newspaper” for which they’re willing to pay to read online. Rather than paving the way for other newspapers, the Times’ paywall may instead lead to a further stratification of the news business, as executives at other papers find themselves unable to emulate the Times’ success in persuading customers to pay for electronic access.

The announcement was pretty much along the lines of what the Times said was coming months ago, though the fees for non-print subscribers ($15 to $35 every four weeks depending on your platforms) are higher than some had expected. There are also all kinds of exceptions regarding Twitter and Facebook access, top news on smartphones and the like.

The plan is very different from one that will be unveiled later this year by a sister Times Co. property, the Boston Globe, which announced last fall that it would divide its Web offerings into a free Boston.com (filled mostly with content that doesn’t appear in the Globe) and a paid BostonGlobe.com.

Last October, I interviewed Globe publisher Chris Mayer about his paywall plans.

Will HuffPo prove to be AOL’s MySpace?

Click for full cartoon at Politico

Does AOL have a MySpace problem?

You may recall that MySpace was a social-media phenomenon when Rupert Murdoch bought it back in 2005 for $580 million. It wasn’t long, though, before Facebook zoomed past it, rendering Murdoch’s new toy all but worthless. The site is now for sale. A large part of it may have been that Facebook was simply better technologically. But surely some of MySpace’s lost cachét was due to a perception among users that anything owned by Murdoch wasn’t cool anymore.

Which brings us to AOL and the Huffington Post. When AOL chief executive Tim Armstrong forked over $315 million for HuffPo, he no doubt thought he was acquiring, among other things, an army of unpaid bloggers. But not so fast.

AdBusters reports that there’s a boycott under way:

Socialite Arianna Huffington built a blog-empire on the backs of thousands of citizen journalists. She exploited our idealism and let us labor under the illusion that the Huffington Post was different, independent and leftist. Now she’s cashed in and three thousand indie bloggers find themselves working for a megacorp.

Follow it on Twitter at #huffpuff.

Two old Boston Phoenix friends have weighed in as well.

Al Giordano writes that he cross-posted 26 of his stories on HuffPo between 2007 and 2009. He stopped, he says, because he “grew uncomfortable with how that website was transparently becoming more and more sensationalist, cult-of-personality generated.” Now he’s removed his posts, replacing them with this:

(As author and sole owner of the words in this story, I did not write them for AOL, and do not wish to have any association with it imposed upon me. The original text may still be found at http://narconews.com/thefield – Al Giordano, February 7, 2011)

On Facebook, Barry Crimmins adds:

What Ariana Huffington sold for $315 mil was a lot of bloggers who work for free and all the eyeballs they attract to HuffPo. Feeling exploited? Stop working for free for HuffPo and stop providing HuffPo with the value of your visits. Believe me, there will be alternatives. True alternatives.

Dan Gillmor says that, at the very least, Huffington ought to start paying people.

It’s hard to know to what extent HuffPo’s unpaid bloggers fit into Armstrong’s plans. At the very least, though, it’s beginning to look like he did not get what he paid for. He could ask old Rupe about that.