Andrea Estes has left the Globe following an error-riddled story about the MBTA

Photo (cc) 2022 by Dan Kennedy

Update: Globe spokeswoman Heidi Flood confirmed this morning that Andrea Estes “no longer works at the Globe.” I have edited the headline to reflect that.

Update 2: Globe editor Nancy Barnes has told her staff that she’s working to unravel what went wrong.

Boston Globe reporter Andrea Estes, an investigative journalist whose recent error-riddled story about absentee managers at the MBTA led to a lengthy correction, has disappeared from the Globe’s online staff directory. You can still find her official Globe listing, though. She’s described as a “former reporter,” and her bio begins: “Estes was an investigative reporter specializing in government accountability.”

On Wednesday evening I sent an email to Globe spokeswoman Heidi Flood asking, “Has Andrea Estes left the Globe?” Flood’s response: “Thanks for reaching out. The company does not comment on personnel matters.” I also emailed Globe editor Nancy Barnes, who did not respond. I tried emailing Estes at her Globe address earlier this morning, and it bounced back.

It seems pretty clear that Estes is gone. And though no reason has been given, her most recent story, which led the Sunday paper on April 23, has proved to be an embarrassment for the Globe. The idea that some of the T’s leading executives were working virtually from distant places while bus drivers, subway operators and maintenance workers were putting themselves on the line every day was enraging. Here’s the heart of her story, which comes from a PDF of the print edition:

The MBTA is facing an unprecedented crisis of confidence in its service, punctuated by slow trains, endless delays, and gruesome accidents. Yet, many top T managers live far from the troubled system they’re trying to rescue and some are rarely seen in person by their employees. A Globe review has found that nine senior managers (including one who has left the agency) have a primary residence more than 100 miles from the nearest T station — and some much farther.

The story was later revised to cut that number from nine to six, and was appended with a lengthy correction:

Earlier versions of this story incorrectly reported that three MBTA managers live primarily in homes far from the T’s service area. Dennis Lytton, the deputy safety chief, has an apartment in Brighton and says he has not worked remotely since starting the job in February. Michele Stiehler, the T’s chief of paratransit, lives in Boston and walks to work. Jennifer Tabakin, who oversees the T’s South Coast Rail project, also has a home in Boston within walking distance of T headquarters. In addition, the story incorrectly reported that Ronald Ester’s “primary residence” is in Chicago; Ester said he considers his home in Massachusetts as his primary residence.

Estes’ story led to an editorial that has now also been appended with a correction. That correction includes a wrinkle that doesn’t appear in the one attached to Estes’ article: “The original editorial also incorrectly stated where Dennis Lytton, an MBTA safety official, was when reached by reporters. He was in Boston.” Estes’ original story said, “When contacted by the Globe recently, Lytton, who makes $175,000 a year, said he was home in Los Angeles at the time.” That sentence was deleted from the revised version.

Reporters make mistakes. We’ve all had corrections appended to our work. But to level such a serious accusation against three MBTA managers by name and then have to retract it is unusual.

As for Flood’s comment that the Globe doesn’t comment on personnel matters, I would note that there have been a number of prominent situations in the past when people have been fired, pushed into leaving or suspended, and the paper has gone into considerable detail in telling its audience what happened. We all know who they are, and I’m not going to drag their names into this.

I wrote last week that the Globe should have an ombudsman — an in-house reader advocate paid to look into fiascoes like this and write about them. At one time, many news outlets, including the Globe, had such a person on their staffs, but that’s pretty rare these days.

Even in the absence of an ombudsman, though, the Globe still owes us an explanation of what went wrong, and it should be published in a prominent spot.

An ombudsman could have explained what went wrong with the Globe’s MBTA story

A Red Line train at Charles/MGH. Photo (cc) 2018 by Eric F. James.

There was a time when many major news organizations, including The Boston Globe, had an ombudsman — a reader advocate who would report on the inside workings of the newsroom when problems arose.

Well, I’d really like to know what happened with the Globe’s reporting on MBTA managers who live far from Boston. The story was written by Andrea Estes and led Sunday’s print edition. It told a pretty compelling tale of inequity, with subway operators, bus drivers, maintenance workers and others required to show up to work every day while some of the agency’s top executives checked in from distant locales.

Trouble is, the story has now been appended with this:

Correction: Earlier versions of this story incorrectly reported that three MBTA managers live primarily in homes far from the T’s service area. Dennis Lytton, the deputy safety chief, has an apartment in Brighton and says he has not worked remotely since starting the job in February. Michele Stiehler, the T’s chief of paratransit, lives in Boston and walks to work. Jennifer Tabakin, who oversees the T’s South Coast Rail project, also has a home in Boston within walking distance of T headquarters.

Estes is a fine reporter who’s done a lot of important work, and it does appear that absentee executives really are a problem at the MBTA — but not these three. I think the Globe owes us an explanation. An ombudsman could have told that story.

An astonishing story claims an Everett weekly published falsehoods about the mayor

Everett Mayor Carlo DeMaria. Photo (cc) 2019 by Joshua Qualls / Governor’s Press Office

I can’t recommend this long, astonishing story highly enough. In the new issue of Boston magazine, Gretchen Voss reports on the Everett Leader Herald’s crusade against Mayor Carlo DeMaria. The paper’s editor, Josh Resnek, has accused DeMaria over and over of blatant corruption and sexual abuse. DeMaria is currently pursuing a libel suit against the paper.

Not to give away the ending, but Voss writes that Resnek has admitted to making up much of what he’s written about DeMaria, who barely won re-election last fall in the face of the Leader Herald’s relentless attacks. In a deposition, Resnek admitted that he’d faked key interviews and concocted evidence. Here’s a key paragraph that comes near the end of Voss’ story. You won’t understand all of it without reading the entire story, but you’ll get the gist:

During his deposition, Resnek sealed his legacy: not that of a fearless journalist but of a fabulist. He admitted that he’d found no evidence of DeMaria receiving a kickback for the Encore casino deal in Everett, even though he’d reported in the paper that he had. Resnek claimed he was merely expressing his “opinion.” Resnek also confessed that he had made up all the quotes attributed to [City Clerk Sergio] Cornelio in his explosive September articles about the Corey Street deal [in which Resnek claimed that DeMaria had extorted $96,000 from Cornelio]. Every single one of them. Resnek failed to conduct even the most basic journalistic efforts to determine whether there was a formal agreement between Cornelio and DeMaria. In fact, a judge had issued a written opinion that Cornelio and DeMaria did act together in the purchase, development, and sale of the property, and DeMaria had obtained an advisory opinion from the state ethics commission concerning his interest in acquiring a financial stake in commercially zoned land in Everett. DeMaria also filed a “Disclosure of Appearance of Conflict of Interest” with the City Clerk’s Office for his ownership interest in a property adjacent to Everett Square. Resnek owned up to the fact that he’d never checked for these documents.

Voss also reports that Resnek tried to enlist Boston Globe reporter Andrea Estes in his attempt to destroy DeMaria. Estes comes across as interested in what Resnek had to tell her, and in fact she’s written several stories about DeMaria, including this one, about excessive campaign contributions that a contractor made to the mayor, and this one, about DeMaria’s being the state’s highest-paid mayor. But Voss’ story makes it clear that Estes did her own reporting and that Resnek exaggerated his contacts with her.

Why has the Leader Herald engaged in a multi-year campaign against DeMaria? According to Voss, it may have been retribution by the politically wired Philbin family, who ran afoul of DeMaria going back to his time as a city councilor. The Philbins bought the Leader Herald in 2017 and hired Resnek, a veteran journalist with multiple career stops in the Boston area. Here is a characteristic line from an opinion piece that Resnek wrote in 2019, quoted by Voss: “Kickback Carlo DeMaria is in his tenth year of organized, obscene, uniquely disguised municipal theft and greed.” Yikes!

The Leader Herald, a free weekly, is nearly 140 years old. Incredibly, it is also one of three independently owned news outlets in Everett, a blue-collar community with about 49,000 residents. One of them, the Everett Advocate, is enjoying DeMaria’s libel suit against the Leader Herald, running a story under the headline “Sinking Fast: the Implosion of Matthew Philbin; Leader Herald Owner Admits to Actual Malice.” (Actual malice is the legal term for publishing a defamatory claim about a public official or public figure despite knowing or strongly suspecting that it was false.) The story also describes Resnek as a “corrupt reporter.”

Resnek is still writing for the Leader Herald. I scrolled down through its website and could find no sign that he’s written anything about DeMaria’s lawsuit (at least not recently) or the Boston magazine story.

The third Everett news outlet, the Everett Independent, which once employed Resnek, appears to be a lively weekly newspaper. The current edition features a front-page photo of DeMaria to accompany a story on the debut of sports betting at the Everett casino.

Needless to say, it will be fascinating to learn the outcome of DeMaria’s lawsuit.

Globe, CommonWealth spar over Brian Joyce’s permits

Brian Joyce
Brian Joyce

It looks like an old-fashioned media war has broken out between the Boston Globe and CommonWealth Magazine over improvements that outgoing state senator Brian Joyce made to his home in Milton—improvements that the Globe reported may have been made without the proper permits.

Globe reporter Andrea Estes wrote on August 15 that Joyce—a Democrat who’s under investigation by federal authorities on an unrelated matter—may not have had the proper permits when he added more than 2,500 square feet to his home, which is now on the market. She quoted William Bennett, a member of the town’s board of assessors, as saying:

I would be very concerned if any resident did not apply for the proper permits when doing renovations that would have an effect on the value of their property. But it’s even more disheartening if one of our elected officials ignored the town’s laws.

Soon there was pushback, with CommonWealth‘s Jack Sullivan reporting on August 22 that Joyce’s son Michael had posted images of the permits on Facebook. Sullivan, a former Globe and Boston Herald reporter, added that Milton’s chief assessor, Robert Bushway, had concluded that all of the permits were in order.

“I don’t think there’s as much discrepancy as first thought,” Bushway told Sullivan. “After talking to the building inspector, it sounds like they determined all the permits that were needed were pulled. Some of the permits pulled 13 years ago were a little more ambiguous than they are nowadays.”

Three days later, Estes was back with a report that Joyce had issued a statement defending himself and calling her original story “the worst form of irresponsible journalism.” Estes also noted that Joyce had consistently rejected her attempts to interview him. And Bushway was back, too, telling the Globe that Joyce had refused to let him inspect the interior of his home in order to determine the value.

Which brings us to today. Under a headline that flat-out declares “Joyce absolved of wrongdoing,” Sullivan begins:

Sen. Brian Joyce obtained all the required permits to renovate his home, according to a report by the Milton Town Administrator that rebuts questions raised in a newspaper article over whether the lawmaker clandestinely renovated his house without town officials’ knowledge.

“Based upon my review of these files and my consultation with the Building Commissioner, I conclude that the developer who sold the property and/or Senator and Mrs. Joyce obtained the necessary building permits for the work described in those records,” Annemarie Fagan, reading from her report, told the Board of Selectmen Tuesday night.

In the Globe, Travis Andersen and Estes report under the far more ambiguous headline “Milton officials debate whether renovations to Joyce’s home were permitted.” They quote Bennett, the town assessor cited in Estes’s original story, as saying that there is actually no way of knowing whether the work Joyce had done was within the scope of the permits unless an inspection is conducted—which Joyce still hasn’t agreed to. Bennett continues:

There’s no way for us to determine if the work was done under those permits or after those permits—unless we’re allowed in the house to get an understanding of when this work was done. The permits we’ve seen don’t talk about the renovations that are in question—the kitchen, the bathrooms, the finished basement, additional finished rooms in the attic and the office over the garage.

When presented with such divergent accounts, I like to look for undisputed facts. Here are three: 1. The permits were issued more than a dozen years ago, which certainly could contribute to confusion and misunderstanding over what was allowed and what wasn’t. 2. The town administrator has cleared Joyce of any wrongdoing. 3. A town assessor continues to say there’s no way of knowing whether Joyce is in compliance or not unless Joyce allows a home inspection.

To be continued.

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DiMasi’s conviction and the Boston Globe

It’s an observation that has become cliché, but it needs to be made: Without robust local journalism, it is nearly impossible to hold government accountable. Yesterday’s conviction of former Massachusetts House Speaker Sal DiMasi on federal corruption charges would likely not have happened without the Boston Globe.

As best as I can tell, the first article was this one, published on May 23, 2008, and written by staff reporter Andrea Estes — with an assist by Steve Kurkjian, a legendary investigative reporter who is still working despite being allegedly retired. Headlined “IBM, Cognos to refund state $13m,” it contained the seeds from which grew a mighty oak:

House Speaker Salvatore F. DiMasi had taken a strong interest in the contract last year. The former head of the Information Technology Division told state officials that the middleman in the deal, former Cognos executive Joseph Lally, had bragged about his relationship with DiMasi and suggested that DiMasi wanted the contract to go to Cognos. Cognos also contributed generously over several years to a charitable golf tournament hosted by DiMasi at his home course, the Ipswich Country Club.

The impetus for that first story came from Inspector General Gregory Sullivan, who found that the Cognos contract violated state bidding rules. But the matter may have gone no further if the Globe had not kept pushing.

Two months later, Estes and Kurkjian reported, “Software company Cognos ULC hired House Speaker Salvatore F. DiMasi’s law associate, and a key Cognos sales agent hired DiMasi’s personal accountant during a period when the firm was winning millions of dollars in state contracts.” The rest is history.

I’ll admit that I was skeptical of the DiMasi prosecution. I didn’t like it that his downfall began shortly after he saved the state from Gov. Deval Patrick’s proposal to build three casinos — not that I’m suggesting a relationship between those two actions.

I also didn’t like the feds’ reliance on the “honest services” statute, which US Supreme Court Justice Antonin Scalia has observed is so broad it could outlaw “a mayor’s attempt to use the prestige of his office to obtain a restaurant table without a reservation.” (Although I should note that the court narrowed the law considerably in 2010.)

As it turned out, though, the evidence against DiMasi was strong; nor did he offer much of a defense.

This is journalism in the public interest, and no one can do it except a large, well-funded news organization with lots of resources. It doesn’t have to be a newspaper. But in 2011, very few news organizations other than newspapers are capable of such vitally important work.

Update: After doing some additional research, I now think this Estes article from March 10, 2008, was the first to link DiMasi and Cognos.

Photo (cc) by Luciof and republished here under a Creative Commons license. Some rights reserved.