Why Facebook’s new oversight board is destined to be an exercise in futility

Former Guardian editor Alan Rusbridger is among the board members. Photo (cc) 2012 by Internaz.

Previously published at WGBHNews.org.

To illustrate how useless the newly unveiled Facebook oversight board will be, consider the top 10 fake-news stories shared by its users in 2019.

As reported by Business Insider, the list included such classics as “NYC Coroner who Declared Epstein death ‘Suicide’ worked for the Clinton foundation making 500k a year up until 2015,” “Omar [as in U.S. Rep. Ilhan Omar] Holding Secret Fundraisers with Islamic Groups Tied to Terror,” and “Pelosi Diverts $2.4 Billion From Social Security To Cover Impeachment Costs.”

None of these stories was even remotely true. Yet none of them would have been removed by the oversight board. You see, as Mathew Ingram pointed out in his Columbia Journalism Review newsletter, the 20-member board is charged only with deciding whether content that has already been taken down should be restored.

Now, it’s fair to acknowledge that Facebook CEO Mark Zuckerberg has an impossible task in bringing his Frankenstein’s monster under control. But that doesn’t mean any actual good is going to come of this exercise.

The board, which will eventually be expanded to 40, includes a number of distinguished people. Among them: Alan Rusbridger, the respected former editor of The Guardian, as well as international dignitaries and a Nobel Prize laureate. It has independent funding, Zuckerberg has agreed that its decisions will be binding, and eventually its purview may expand to removing false content.

But, fundamentally, this can’t work because Facebook was not designed to be controllable. In The New York Times, technology columnist Kara Swisher explained the problem succinctly. “Facebook’s problems are structural in nature,” she wrote. “It is evolving precisely as it was designed to, much the same way the coronavirus is doing what it is meant to do. And that becomes a problem when some of what flows through the Facebook system — let’s be fair in saying that much of it is entirely benign and anodyne — leads to dangerous and even deadly outcomes.”

It’s not really about the content. Stop me if you’ve heard this before, but what makes Facebook a threat to democracy is the way it serves up that content. Its algorithms — which are not well understood by anyone, even at Facebook — are aimed at keeping you engaged so that you stay on the site. And the most effective way to drive engagement is to show users content that makes them angry and upset.

Are you a hardcore supporter of President Donald Trump? If so, you are likely to see memes suggesting that COVID-19 is some sort of Democratic plot to defeat him for re-election — as was the case with a recent semi-fake-news story reporting that hospitals are being paid to attribute illnesses and deaths to the coronavirus even when they’re not. Or links to the right-wing website PJ Media aimed at stirring up outrage over “weed, opioids, booze and ciggies” being given to homeless people in San Francisco who’ve been quarantined. If you are a Trump opponent, you can count on Occupy Democrats to pop up in your feed and keep you in a constant state of agitation.

Now, keep in mind that all of this — even the fake stuff — is free speech that’s protected by the First Amendment. And all of this, plus much worse, is readily available on the open web. What makes Facebook so pernicious is that it amplifies the most divisive speech so that you’ll stay longer and be exposed to more advertising.

What is the oversight board going to do about this? Nothing.

“The new Facebook review board will have no influence over anything that really matters in the world,” wrote longtime Facebook critic Siva Vaidhyanathan at Wired, adding: “The board can’t say anything about the toxic content that Facebook allows and promotes on the site. It will have no authority over advertising or the massive surveillance that makes Facebook ads so valuable. It won’t curb disinformation campaigns or dangerous conspiracies…. And most importantly, the board will have no say over how the algorithms work and thus what gets amplified or muffled by the real power of Facebook.”

In fact, Facebook’s algorithm has already been trained to ban or post warning labels on some speech. In practice, though, such mechanized censorship is aggravatingly inept. Recently the seal of disapproval was slapped on an ad called “Mourning in America,” by the Lincoln Project, a group of “Never Trump” Republicans, because the fact-checking organization PolitiFact had called it partly false. The Lincoln Project, though, claimed that PolitiFact was wrong.

I recently received a warning for posting a photo of Benito Mussolini as a humorous response to a picture of Trump. No doubt the algorithm was too dumb to understand that I was making a political comment and was not expressing my admiration for Il Duce. Others have told me they’ve gotten warnings for referring to trolls as trolls, or for calling unmasked protesters against COVID-19 restrictions “dumber than dirt.”

So what is Facebook good for? I find it useful for staying in touch with family and friends, for promoting my work and for discussing legitimate news stories. Beyond that, much of it is a cesspool of hate speech, fake news and propaganda.

If it were up to me, I’d ban the algorithm. Let people post what they want, but don’t let Facebook robotically weaponize divisive content in order to drive up its profit margins. Zuckerberg himself has said that he expects the government will eventually impose some regulations. Well, this is one way to regulate it without actually making judgments about what speech will be allowed and what speech will be banned.

Meanwhile, I’ll watch with amusement as the oversight board attempts to wrestle this beast into submission. As Kara Swisher said, it “has all the hallmarks of the United Nations, except potentially much less effective.”

The real goal, I suspect, is to provide cover for Zuckerberg and make it appear that Facebook is doing something. In that respect, this initiative may seem harmless — unless it lulls us into complacency about more comprehensive steps that could be taken to reduce the harm that is being inflicted on all of us.

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Pulitzer notes: Racism and climate change come calling from a pre-pandemic world

Previously published at WGBHNews.org.

When the latest Pulitzer Prizes were announced on Monday afternoon, it felt like they’d been beamed in from another dimension.

The awards honor the best in journalism from the previous year — a time when COVID-19 was barely a blip on the radar and didn’t yet have a name. You can be sure that coverage of the pandemic will dominate next year’s Pulitzers. This year, though, they were all about journalism that exposed neglected communities in rural Alaska, corruption in Baltimore, corporate and governmental malfeasance at Boeing, and the never-ending horror that is the Guantánamo Bay detention center.

Two winners, in particular, caught my eye. Nikole Hannah-Jones of The New York Times won the commentary award for her lead essay accompanying The 1619 Project, a massive effort that re-examined American history through the lens of slavery. The Washington Post took home the explanatory-reporting prize for a series showing the effects of climate change. Both are the sort of journalism that will have staying power even after the pandemic has receded into the background.

Locally, The Boston Globe was left empty-handed for the sixth consecutive year. But it took finalist honors in three separate categories with excellent work that is worth examining more closely.

***

The 1619 Project, grounded in the idea that American history began with the introduction of slavery in Virginia that year, was a massive multimedia effort. It took up an entire issue of The New York Times Magazine last August, featuring contributions from a wide range of writers. It sparked a series of podcasts. It’s been reworked as a school resource. But the animating focus is the 7,600-word lead essay by Hannah-Jones, who conceived of the project and who has been its public face.

By honoring Hannah-Jones, the Pulitzer judges chose a piece of writing that is not only worthy but also controversial. And perhaps the most controversial assertion she makes is that the American Revolution was sparked by, among other things, the belief among slave-holding interests that the colonies needed to become independent so that the British wouldn’t abolish slavery. As Hannah-Jones puts it: “Conveniently left out of our founding mythology is the fact that one of the primary reasons some of the colonists decided to declare their independence from Britain was because they wanted to protect the institution of slavery.”

Did she get it right? Late last year, a group of five historians wrote to the Times arguing that Hannah-Jones was wrong about that central argument. “This is not true,” they wrote. “If supportable, the allegation would be astounding — yet every statement offered by the project to validate it is false.” That sounds devastating. And Leslie M. Harris, one of the historians with whom The 1619 Project consulted, has written that the Times ignored her warnings. But in an answer to the five historians, Times Magazine editor-in-chief Jake Silverstein cites compelling evidence — including a reference to the Harvard historian Jill Lepore’s book “These Truths” — that fear of abolition was in fact a significant reason why the slave-holding white power structure supported independence.

In the Columbia Journalism Review last August, Alexandria Neason wrote, “For the media to tell the truth about the U.S., it must commit to both a reeducation of its readers and of its workers. Efforts like The 1619 Project look backwards to inform a path forward.”

Almost as an exclamation point, a Pulitzer was also awarded posthumously to Ida B. Wells “for her outstanding and courageous reporting on the horrific and vicious violence against African Americans during the era of lynching.” Hannah-Jones’ Twitter handle is Ida Bae Wells.

By honoring Hannah-Jones, the Pulitzer judges have ensured that the conversation she sparked will continue.

***

The Washington Post last August published the first of a series of 10 stories aimed at showing not merely that climate change was inevitable, but that it was already here, resulting in extreme temperatures and other effects in the United States and around the world. The data-driven series, titled “2˚C: Beyond the Limit,” examined places where the average temperature has risen by at least 2 degrees Celsius.

“A Washington Post analysis of multiple temperature data sets found numerous locations around the globe that have warmed by at least 2 degrees Celsius over the past century,” the Post reported. “That’s a number that scientists and policymakers have identified as a red line if the planet is to avoid catastrophic and irreversible consequences. But in regions large and small, that point has already been reached.”

In awarding the explanatory-reporting prize to the Post, the Pulitzer judges called “2˚C: Beyond the Limit” a “groundbreaking series that showed with scientific clarity the dire effects of extreme temperatures on the planet.” The series offers close-up looks at the effects of climate change such as floods, droughts and extreme heat in places ranging from New Jersey to California, from Qatar to Siberia, as well as a conclusion headlined “How We Know Global Warming Is Real.”

Yet in looking over the Post’s award-winning work, I couldn’t help but think of the epistemic closure that characterizes the political right these days. The Post’s audience no doubt appreciated the deep, fact-based reporting. But at a time when extremist allies of President Donald Trump are refusing to accept the reality of a pandemic that has already claimed about 70,000 American lives, it’s hard to imagine that climate change-deniers will be swayed by new evidence.

***

Whether a news organization wins a Pulitzer or not often comes down to the competition. The Baltimore Sun won in the local-reporting category for exposing corruption involving Mayor Catherine Pugh. Actually, make that the former mayor.

The Boston Globe didn’t expose any official wrongdoing in “The Valedictorians Project.” But by comprehensively reporting on the struggles experienced by Boston’s valedictorians in the years following their high-school graduation, the Globe revealed that the city was failing even its brightest, most successful students. The reporting was supplemented by data visualizations, videos and other interactive features. It may not have brought down a mayor, but it was certainly worthy of the finalist citation it received. (Disclosure: Several of our Northeastern journalism students worked on the project.)

Two other finalists from the Globe were also recognized.

In feature writing, Nestor Ramos was cited for his story on Cape Cod and climate change, “At the Edge of a Warming World” — which, like “The Valedictorians Project,” was enhanced with a vibrant multimedia presentation.

In feature photography, Erin Clark was honored for — as the Pulitzer judges put it — her “respectful and compassionate photography of a working Maine family as it falls into homelessness and finds new housing, albeit precarious.”

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COVID-19 is threatening press freedoms abroad. Could it happen here, too?

Hungarian Prime Minister Viktor Orbán. Photo (cc) 2012 by the European People’s Party.

Previously published at WGBHNews.org.

For an aspiring autocrat like Hungarian Prime Minister Viktor Orbán, the COVID-19 pandemic has been a gift-wrapped opportunity to crack down on what’s left of his country’s free press.

Hungary’s parliament recently approved a state of emergency that allows Orbán to rule by decree. Among other things, journalists may be imprisoned for up to five years if they spread what the government considers to be misinformation about COVID-19. According to an anonymous journalist quoted in The Guardian, the measure began having its censorious effect even before it was voted on, as she learned after she called a hospital to ask about doctors who may have contracted the virus.

“A few minutes later,” she said, “the hospital’s chief communication officer called me back and asked if I think it’s a good idea to keep asking about this, a day before the government’s bill will be passed.”

Even as COVID-19 spreads disease, death and economic disruption across the world, it may also be contributing to repression in the name of protecting public health. The ominous developments are described in a new report by Reporters without Borders (known by its French acronym, RSF), which accompanies its annual World Press Freedom Index.

The index ranks countries on the basis of how much freedom journalists have to do their jobs and hold the powerful to account. According to RSF, the rankings have dropped several notches among countries that have suppressed the media as part of their response to COVID-19 — not just Hungary (now 89th), but also China (177th), Iran (173rd) and Iraq (162nd).

“The public health crisis provides authoritarian governments with an opportunity to implement the notorious ‘shock doctrine’ — to take advantage of the fact that politics are on hold, the public is stunned and protests are out of the question, in order to impose measures that would be impossible in normal times,” said RSF Secretary-general Christophe Deloire in a statement accompanying the report.

Cracking down on the media is not the only step governments are taking to stifle dissent. As The New York Times recently noted in a round-up of repressive responses to COVID-19, countries ranging from democracies such as Britain and Israel to more authoritarian states such as Chile and Bolivia have trampled on their citizens’ rights in the name of protecting public health. The measures include enhanced detention powers, increased surveillance and, in Bolivia’s case, postponing elections.

Draconian though those measures may be, threats to freedom of the press are uniquely dangerous because of its role as a monitor of power. Take that away and we have no way of knowing about the full extent of government repression.

Nor has the United States escaped the notice of RSF. Although its press freedom ranking of 45th is up slightly over last year, it still lags well behind Western European countries, in large measure because of President Donald Trump’s war against the media. Among other things, the report cites the Justice Department’s decision to file espionage charges against WikiLeaks co-founder Julian Assange as well as the “public denigration and harassment of journalists.”

Although RSF doesn’t mention it, the COVID-19 pandemic could accelerate the deterioration of press freedom in the U.S. In recent weeks President Trump has commandeered an hour or two of television time on many afternoons, using his bully pulpit, so to speak, to insult individual reporters when they try to ask tough questions. The media have been willing participants in their own delegitimization, with many outlets giving Trump free airtime and individual reporters rarely acting in solidarity.

There may be limits. As The Washington Post reported, a CNN reporter refused to move from her front-row seat on Friday after being ordered to do so by a White House official. Despite threats to involve the Secret Service, the White House apparently backed off. (Seat assignments are managed by the independent White House Correspondents Association.) And Trump — humiliated by the mockery he received after suggesting that people could ingest bleach to fight COVID-19 — vowed not to take part in any more press briefings. (By Monday, unsurprisingly, he was back at the podium.)

But though there is a buffoonish nature to Trump’s war against the press that sometimes makes it difficult to take him seriously, the fears raised by the pandemic and the economic catastrophe that has resulted could empower the president to take new measures against journalists, whom he regularly calls “enemies of the people.”

We may be in the midst of a well-meaning reduction in media access at the local level as well. Local officials, like all of us, are meeting via Zoom, which makes it more difficult for reporters to understand what’s going on and to ask questions. And when public officials try to be open, they run the risk of being Zoom-bombed. Just last week the New Haven Independent reported that the city’s board of alders got hit with child pornography. That same night, the Hamden legislative council had to shut down its meeting in the face of Zoom-bombers posting racist and homophobic slurs.

It happened in Cambridge, too, according to Cambridge Day.

Zoom has security features, such as password protection and waiting rooms, that make it harder for trolls to break in. But that also makes it harder to live up to the letter and the spirit of open-meeting laws. The New England First Amendment Coalition recently urged that local officials delay crucial decisions until in-person meetings can be resumed, saying, “Government bodies should not opportunistically take advantage of the public’s inability to attend large gatherings to make critical decisions affecting the public’s interest if those decisions can reasonably be postponed.” But what if a month or two becomes six? Or 12? Or 18?

The pandemic is also accelerating the censorship of speech on Facebook and other internet platforms. According to an essay in The Atlantic by law professors Jack Goldsmith of Harvard and Andrew Keane Woods of the University of Arizona, this is actually a positive development, as, even before COVID-19, algorithmic tools were being brought to bear on “bullying, harassment, child sexual exploitation, revenge porn, disinformation campaigns, digitally manipulated videos, and other forms of harmful content.”

They add: “What is different about speech regulation related to COVID-19 is the context: The problem is huge and the stakes are very high. But when the crisis is gone, there is no unregulated ‘normal’ to return to. We live — and for several years, we have been living — in a world of serious and growing harms resulting from digital speech.” Or, as they put it elsewhere in their essay: “In the great debate of the past two decades about freedom versus control of the network, China was largely right and the United States was largely wrong.”

Good Lord. That’s a lot to wrap our minds around. As Noah Rothman puts it in Commentary: “Much of Goldsmith and Woods’ argument glosses over the important consideration that the Chinese model is dependent on coercion.”

But I’m going to leave aside the larger debate about free speech and repression so that I can hone in on one small but vitally important issue that Goldsmith and Woods gloss over. We already live in a world in which most news consumption takes place online, and an ominously large percentage of that consumption is mediated by Facebook. If Facebook’s role as an arbiter of news is going to grow even more powerful, and if we’re going to applaud the Zuckerborg for eliminating speech that it deems harmful, it seems to me that we’re going to have a free-press problem that is exponentially larger than Reporters without Borders’ most dystopian vision.

Then again, for a lot of us, freedom isn’t all that it’s cracked up to be. According to a 2018 study by Elizabeth J. Zechmeister of Vanderbilt University, about one in four U.S. adults “believes a coup would be justifiable in times of high crime or high corruption.” Imagine to what heights that support might soar if we get into, say, September or October, and conditions continue to deteriorate.

Former Vice President Joe Biden, the likely Democratic presidential nominee, has already warned that President Trump might try to delay the November election. Would he try? Would he attempt to declare a state of emergency, as Hungarian leader Orbán has done? Would U.S. military leaders obey their commander-in-chief — or their oath to defend the Constitution?

Our liberties are fragile, and that is especially the case at a terrible moment like the one we’re living through. Can freedom of the press survive the pandemic? It’s already been seriously damaged in Hungary and elsewhere. And it’s going to require vigilance — and luck — for it not to be seriously damaged in America as well.

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In the age of pandemic, Fox News is threatening our safety, our health and our lives

Photo (cc) 2015 by Johnny Silvercloud

Previously published at WGBHNews.org.

Tucker Carlson knows what’s good for you. Have you heard that the coronavirus disperses more readily when you’re outdoors? It’s right here in the Journal of the American Medical Association. And did you know the Chinese have discovered that most people contracted COVID-19 when they were inside? So why does the liberal media and political elite want you to stay cooped up in your home?

“Being outside is far safer. It’s also good for you,” the Fox News host told his viewers. “The question is why are our leaders hurting us on purpose. And the answer is: Because they can.” He added: “You may be suffering intensely, but they’re enjoying it.” In case you didn’t quite get the message, a graphic off to the side read: “Shut Up & Obey.”

For three hours on Monday, from 8 to 11 p.m., I sat and watched as Fox News’ three prime-time hosts — Carlson, Sean Hannity and Laura Ingraham — spewed distorted facts and vitriol at their viewers like some dubious-looking guy without a mask who sneezes in your direction at the supermarket.

I wasn’t sure what I was expecting, but I suppose it could have been worse. Like their lodestar, President Donald Trump, Fox is no longer calling COVID-19 a Democratic “hoax.” The threat of a lawsuit may have something to do with that. But now that it appears the pandemic’s toll may not be quite as horrifying as some had predicted (mainly because people are taking social-distancing seriously), Fox’s Big Three are serving up a toxic brew of disdain for elites, doubts about science and disgust with foreigners and poor people.

Maybe it was because Carlson’s show was the first stop in my ordeal, but I thought his hour was the most coherent — and, thus, the most corrosive.

During the course of his show, we were told that criticism of the gun-wielding protesters calling for an end to the lockdown was an affront to the First Amendment; that a study by the University of Southern California shows COVID-19 may be far more widespread, and therefore less dangerous, than previously thought; that New York City Mayor Bill de Blasio and others are presiding over a “police state” by encouraging people to snitch on those ignoring social-distancing rules; and that those dastardly Chinese not only let COVID-19 escape from a lab in Wuhan, but they’re selling drones to U.S. police departments that are probably spying on Americans and sending data back to Beijing.

We were even treated to a return visit by Texas Lieutenant Gov. Dan Patrick, who achieved instant notoriety a few weeks ago when he said he was ready to die in order to save the economy. “The abuse you took was so disconnected from what you actually said,” Carlson told Patrick — before Patrick, you know, said it again: “There are more important things than living, and that’s saving this country for our children and our grandchildren.”

Carlson offered up a weird and disturbing amalgam of exaggerations, unproven assertions and paranoia. There may be something to the USC study, but that’s of little comfort to the families of the more than 43,000 people who have died so far in the United States, or to the medical workers who are risking their lives every day. We do need to know more about the lab in Wuhan, as Josh Rogin wrote in The Washington Post recently. But using it to whip up hatred and xenophobia is loathsome.

I can’t even describe how Carlson closed without first assuring you that I’m not making this up. He showed a sculpture of two Greek goddesses shaking hands, and then of Dr. Anthony Fauci saying he’d just as soon see that particular custom faded into history. That was followed by a recent quote from Fauci telling a Snapchat audience that he wouldn’t condemn Tinder hookups as long as the participants understood the risks they were taking. Well, there you go. Case closed.

“They’re children playing dress-up,” Carlson said of Fauci and others in authority. “It’s scary. These are the people in charge of the country.”

***

At least Carlson offered a narrative thread I could more or less follow. Hannity, Fox News’ top-rated host, was strictly random-access. He began with a rapid-fire, non-linear rant about a New York Times story reporting that a Fox News fan named Joe Joyce had gone on a cruise and died of COVID-19, in part because Hannity had called concerns about the virus a “hoax.”

Trouble was (and Hannity appears to have a legitimate complaint), Hannity had made that comment only after the fan had taken his cruise. The Times then edited the story to reflect that fact without appending a correction, according to a report in Breitbart News. “This woman exploited a man’s tragic death,” Hannity said of the Times reporter, Ginia Bellafante. “She’s a hack. She works for a disgraceful organization.”

This went on interminably, with Hannity offering timelines that he did, too, take COVID-19 seriously, and so did President Trump, and Nancy Pelosi eats ice cream (I never did quite get that, but he mentioned it multiple times), and on and on and on.

Later, we were treated to some more China-bashing, repeated praise for Trump’s ban on travel from China, and an interview with South Dakota Gov. Kristi Noem — a Republican who, according to Hannity, has been able to contain the spread of the virus without trampling on people’s liberties. If I’m not mistaken, though, Noem was reluctant to buy into Hannity’s narrative.

“I want to see New York City open,” Hannity said.

“Well, Sean,” Noem replied cautiously, “New York City is definitely not South Dakota.”

Believe it or not, Hannity closed with that unrepentant reprobate Roger Stone, who’s heading off to prison in about a week after having been convicted of lying under oath, among other things, in connection with the Russia investigations. “What happened to you,” Hannity told Stone, “should never happen to any American.”

***

Carlson offered indignation, Hannity rage. Ingraham invited her viewers to relax with an hour’s worth of sneering contempt.

She derided Democrats for “taking the viral path to socialism.” She showed Trump praising the protesters as “a very orderly group of people,” a sentiment she agreed with — hailing them as salt-of-the-earth small-business owners and students who are afraid for their futures. “Of course they want to see the vulnerable and the elderly safe and secure,” she said, but added they’re upset that bike shops remain open while churches are closed. Bike shops, I tell you!

I could go on. There were the Chinese drones again, an attack on the World Health Organization, the ritual mockery of Rep. Alexandria Ocasio-Cortez (not her only appearance of the night, I should note), a swipe at California Gov. Gavin Newsom’s choice of Tom Steyer to co-chair his state’s economic-recovery effort (Ingraham wanted us to be sure we knew that Steyer favors slavery reparations), more reports from random doctors that COVID-19 isn’t as deadly as it’s been portrayed, and even criticism of the One World concert for inviting Michelle Obama and Laura Bush to deliver messages but not Melania Trump. One of her guests, Raymond Arroyo, went so far as to deride that decision as “partisanship,” notwithstanding Bush’s status as a member in good standing of the Republican Party.

But rather than dwell on any of that, I’ll close with something that struck me as quintessentially Ingraham — her scorn for poor and working-class people who might make a bit more money than they are accustomed to for a few months as a result of the government’s $1.1 trillion bailout.

You may recall that this was Sen. Lindsey Graham’s excuse for holding up the legislation as well as the subject of a righteous rant for the ages by Sen. Bernie Sanders: “Oh my God. The universe is collapsing. Imagine that.”

Well, Ingraham, whose net worth has been estimated to be in the tens of millions of dollars, is still steaming over the very thought of those unemployed service workers living large at taxpayers’ expense. She began by warning of “the unintended consequences” of the bailout, asking: Is there a chance that a big chunk of the workforce won’t go back to work because they’re making more by staying home?

When she took up the topic again, in the closing minutes of her show, she was joined by two guests — former restaurant-chain magnate and presidential candidate Herman Cain and a restaurateur from West Palm Beach, Florida, named Rodney Mayo. And, at least from where I was sitting, it seemed that neither of them was able to process and respond to the cruelty she was spouting.

“Provisions that Democrats forced into the legislation have made it more lucrative for people to be unemployed,” Ingraham said, adding that she’s heard from two — two! — restaurant owners that they don’t expect their employees to return to lower-paying jobs.

Cain did not respond directly, saying instead that people who are unemployed should start looking for jobs now, before the money runs out. “Those employees who you’re talking about are not thinking outside the box,” he said. Now, you might ask, “What jobs?” But at least he didn’t follow Ingraham’s lead. Mayo didn’t answer her at all, focusing instead on his own restaurant’s challenges.

To channel Bernie Sanders: The notion that we should get worked up because low-paid workers might get a few extra dollars for four months is shameful. But Ingraham is apparently beyond shame.

***

recent survey by the Pew Research Center showed that 65% of those polled thought President Trump was too slow to address the pandemic; 66% were more concerned that state governments would lift restrictions too quickly than too slowly; and 73% believed the worst was still to come.

This suggests that those who are devoted to fact-based messaging — governors from both political parties, the scientific establishment and the mainstream media — are being heard and believed. This wrenchingly painful lockdown, social-distancing and other measures are slowing the rate of increase. In some places, we may have even started on the downward side of the curve. Most Americans understand that’s proof these drastic steps are working, not that they were unnecessary in the first place.

Unfortunately, a significant minority believes otherwise. Fed on a media diet of Rush Limbaugh, Alex Jones and Fox News, many of them see these tragic developments as a conspiracy cooked up by elites who hate them. The late statesman Daniel Patrick Moynihan once said that we are all entitled to our own opinion, but not to our own facts. But that was then. This is now.

Fox promotes its own facts, scaring its viewers about things they shouldn’t be afraid of while making them complacent about things they ought to be worried about. More than anything, Fox acts as a perpetual feedback loop with Trump, giving him his talking points and then amplifying those talking points when he makes them part of his own fractured, hateful discourse.

Several years ago, the legendary television journalist Ted Koppel confronted Sean Hannity on the set of “CBS Sunday Morning,” answering “yes” when Hannity asked if Koppel thought he was “bad for America.” Koppel then said to him: “You have attracted people who are determined that ideology is more important than facts.”

That’s dangerous even in the best of times. In the midst of a crisis like the current pandemic, the propaganda offered up during prime time by Hannity and his fellow hosts is a threat to our health, our safety and our lives.

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An allegation of sexual assault against Joe Biden presents a challenge to the media

Joe Biden campaigning in Des Moines earlier this year. Photo (cc) 2020 by Phil Roeder.

Previously published at WGBHNews.org.

When a woman accuses a presidential candidate of sexual assault, her allegations deserve to be treated as something more than a political problem.

And so it is with Tara Reade, a former Senate staff member who claims that Joe Biden assaulted her in 1993. So let me stipulate up front that Reade may be telling the truth in saying that Biden stuck his hand up her skirt and penetrated her while she was pinned against a wall in a Senate office building.

There are problems with her account, which I’ll get to in a bit. But there are inevitably going to be problems with an alleged incident that took place 27 years ago. That doesn’t mean she’s making it up. It does mean that her accusation is unproven — and, in all likelihood, unprovable.

Given all that, it makes sense to examine how Tara Reade’s story made the leap from the backwaters of political chatter into the mainstream media — as it did over the past few days, as The New York TimesThe Washington PostThe Associated Press and others all published detailed articles following her decision last week to file a complaint with the D.C. police.

Reade first made her allegations in late March, as WGBH News’ “Beat the Press” noted on April 3. At the time, the question was why the media were staying away from it. One likely answer: With COVID-19 smothering all other news stories, there just wasn’t the bandwidth to take on anything else.

But there was another possibility: Responsible news outlets wanted to take the time to investigate Reade’s claims thoroughly before publishing such incendiary news. The Times’ description of the lengths it went to is worth considering in full, as it shows how a first-class news organization goes about its business in a media world otherwise drowning in tweets, he-said/she-said stenography and cable-news speculation.

“Soon after Ms. Reade made the new allegation, in a podcast interview released on March 25, The Times began reporting on her account and seeking corroboration through interviews, documents and other sources,” according to the story. “The Times interviewed Ms. Reade on multiple days over hours, as well as those she told about Mr. Biden’s behavior and other friends. The Times has also interviewed lawyers who spoke to Ms. Reade about her allegation; nearly two dozen people who worked with Mr. Biden during the early 1990s, including many who worked with Ms. Reade; and the other seven women who criticized Mr. Biden last year, to discuss their experiences with him.”

The Post and The AP both reported taking similar steps before publishing.

Now, there are some problems with Reade’s claims, as all three articles point out. For one thing, she told a different story just a year ago when she was one of several women who talked about Biden’s habit of engaging in inappropriate but non-sexual touching. For another, although there is some evidence that she told others Biden had sexually assaulted her at the time it supposedly happened, that evidence is less than compelling — again, as might be expected in trying to reconstruct what took place between two people many years after the fact. Biden’s campaign has staunchly denied it happened, no other women have come forward, and the allegations don’t seem to fit what we know about him. Another complicating factor is Reade’s odd admiration at one time for Russian president Vladimir Putin.

To repeat: None of this disproves Reade’s claims. But in the absence of any evidence beyond what she is saying, it makes sense for news organizations to sift through what she has said previously as well as what others are saying.

So where does this leave the media? It’s clear that the Trump campaign will use Reade’s allegations to try to neutralize Democratic attacks on the president’s long, sordid, well-documented record of sexual assault against numerous women — a record that includes an ongoing civil case charging him with rape.

If Reade’s claims are proven to be true, they still fall far short of President Trump’s grotesque misconduct. Still, the story makes it harder for Biden and the Democrats to take the high road. Donald Trump Jr. can hardly contain his glee.

As with so many other issues involving coverage of Trump, the challenge for the media is to continue reporting on the allegations against Biden thoroughly and fairly without devolving into false equivalence. Tara Reade deserves to be treated with respect, and her allegations need to be taken seriously. But Trump’s record of sexual misconduct is much worse than Biden’s and must be seen in that perspective.

The outcome of the November election will almost certainly turn on other matters, such as the COVID-19 pandemic, the economy and Trump’s conduct and misconduct during his chaotic presidency. If no new evidence emerges and if no other women step forward, Reade is likely to recede into the background. Her story will continue to resonate on Fox News, OAN and other media outposts within Trumpland, but that’s not going to change the outcome of the election.

Still, if this proves to be the beginning of something bigger, Democrats may regret settling on Biden as early as they did.

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Bad television for bad times: Why ‘Tiger King’ resonates in the age of pandemic

Joseph Maldonado-Passage, better known as the Joe Exotic, the Tiger King

Previously published at WGBHNews.org.

Note: Spoilers ahead.

To flip an old cliché on its head, “Tiger King: Murder, Mayhem and Madness” may not be the television series we need, but it’s proving to be the one we want.

There isn’t a single sympathetic major character in this seven-part Netflix extravaganza; every last one is involved in the abuse of animals, of humans or of both. The conscience of the series, if you can call her that, may have killed her second husband and fed him to the tigers. Or stuffed him down a septic tank. Or something.

Call it television for the pandemic. We’re home, surrounded by death and disease in the news and, perhaps, in our own lives. We’re scared of getting sick, scared of losing our jobs, scared because we’ve lost our jobs. Our cruel, incompetent president has been botching matters since early January and is yelling at us every evening about governors who have dissed him, journalists who have angered him and unproven elixirs he wants us to take because, as he likes to say, “What do you have to lose?”

Emerging from this vortex of insanity is the Tiger King, a.k.a. Joe Exotic, a.k.a. Joseph Maldonado-Passage, a.k.a. Joseph Schreibvogel, the gay, wildly extroverted, garishly adorned, country music-singing, political office-seeking, assault weapon-toting proprietor of the G.W. Zoo in Oklahoma — a private reservation where adults and children can play with adorable tiger cubs, where underpaid, overworked employees are fed discarded cold cuts from Walmart, and where, as we learn, big cats that are no longer useful are shot and buried out back.

Maldonado-Passage is both paranoid and out of control — and he is obsessed with a woman named Carole Baskin, who, along with her worshipful third husband, runs a sanctuary for big cats in Florida and who crusades to put Maldonado-Passage and others like him out of business. Preening before the cameras, Baskin is as self-obsessed as her nemesis, though lacking his talent for self-destruction. As for the destruction of others — well, there is the matter of her second husband, whose 1997 disappearance has yet to be solved.

The filmmakers, Eric Goode and Rebecca Chailkin, present a veritable bestiary of other odd characters as well, including Maldonado-Passage’s three husbands (one of whom blows his brains out while on meth), an employee who returned to work just a week after a tiger bit her arm off and the owners of other big-cat exhibits — all of whom come off as far more sinister and calculating than the star of the show.

The end game comes into view during the last three episodes, when a career criminal who’d taken over the zoo, a would-be hitman and a government informant tell federal authorities that Maldonado-Passage had paid $3,000 to have Baskin killed. (One is reminded of Dr. Evil in “Austin Powers” threatening to destroy the world unless he is paid one … million … dollars!) Maldonado-Passage is convicted of attempted murder and animal abuse.

Did he do it? There’s no question that he often bragged on camera about wanting to kill Baskin, and he dramatized his wishes, as one does, by shooting mannequins and holding up a jar that appeared to contain her severed head. It seems likely that he was enticed into going further than he would have on his own at the instigation of his erstwhile business partner, who wanted him out of the way. But that certainly doesn’t mean he was framed, as he claims.

Needless to say, the appeal of “Tiger King” is entirely voyeuristic. My wife and I watched the first part on our son’s recommendation. She dropped out because she couldn’t stand the animal cruelty (not really shown but ever-present as a background theme) and then came back for the last part because she wanted to see Maldonado-Passage behind bars. I stuck with it against my better judgment because it was like the proverbial car crash — I couldn’t look away.

“Human suffering is dangled before the viewer like raw meat,” writes the critic Doreen St. Félix in The New Yorker, adding later on: “The documentary is a kaleidoscope of terrible taste.”

Why do we watch stuff like this? Human nature being what it is, we want people we can feel superior to, who get what’s coming to them, whose success is built on evil until, one day, it all comes crashing down. And I think we need even more of that sort of thing during a terrifying time like the one we’re living in.

We are now hearing that, because of “Tiger King,” the authorities are pursuing new leads in the disappearance of Carole Baskin’s second husband, and that, with Maldonado-Passage’s help, other big-cat exhibits around the country are being shut down. See? Some good is coming out of this freak show.

Perhaps. But I am reminded of a book that New York’s Daily News published upon its 50th anniversary some years ago that included the famous 1928 front-page photo of Ruth Snyder being killed in the electric chair for the murder of her husband. The book piously claimed that publication of the picture led to the abolition of the death penalty in New York.

Maybe it did. But it also sold a hell of a lot of papers.

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A new book calls for media reform. The pandemic may give those ideas a boost.

Previously published at WGBHNews.org.

It’s hard to imagine better timing for a book about the future of news.

In “Democracy without Journalism? Confronting the Misinformation Society” (Oxford University Press), Victor Pickard calls for vastly increased funding for public-interest reporting and public media, newsrooms that are run democratically by journalists and members of the community, and breaking up or strictly regulating monopolies such as Google and Facebook.

Back in those golden days of, say, early March, Pickard’s agenda would likely have been dismissed, at best, as intriguing but unrealistic and, at worst, as representing an unacceptable intrusion by government that would inevitably compromise journalism’s watchdog role.

But then came the instant recession caused by COVID-19 and, with it, alarmed calls for federal action to save journalism — especially local journalism, already in extremis. Among those demanding action: Washington Post columnist Margaret SullivanCraig Aaron, the co-CEO of the media-reform organization Free Press; and Steven Waldman and Charles Sennott, the co-founders of Report for America.

How bad is it? The news-business analyst Ken Doctor, writing at the Nieman Journalism Lab, reports that readership of newspaper websites is exploding — yet advertising is plummeting so quickly that losses are piling up. Every day, it seems, comes news of more papers eliminating print editions, cutting wages and laying off reporters. Which is actually the ideal set of circumstances for Pickard to make his argument that the contradictions of for-profit media have reached something of an endpoint. As an alternative, he proposes what he calls a “social democratic” model for journalism.

An associate professor of communication at the University of Pennsylvania’s Annenberg School, Pickard is a protégé of Robert McChesney and a former fellow at the aforementioned Free Press and the New America Foundation. The case he puts forth is that not only should government play a much bigger role in ensuring the health of journalism, but that the extreme market libertarianism that rules the media today is a relatively new phenomenon.

As Paul Starr (in “The Creation of the Media,” 2004) and others have before him, Pickard observes that the American press got an enormous boost starting in Colonial times by way of generous postal subsidies — a benefit that lasted until several decades ago, when market fundamentalists began demanding that the Postal Service cover its expenses.

Moreover, various regulatory efforts aimed at reducing commercialism in radio and television bore little fruit. By the late 1940s, Pickard says, they had pretty much run their course, and some of the forward-looking leaders of that era were pushed out of public service during the McCarthy-era crusade against progressives and reformers. “The alarm bells quieted, plans for bold reforms receded, and the status quo quietly but assuredly reasserted itself,” Pickard writes. “Nevertheless, it is important to recall that none of this was inevitable; it could have gone quite differently.”

One theme that Pickard turns to repeatedly is the idea that “positive rights,” as he calls them, should be regarded as important as “negative rights” when thinking about media policy. What are negative rights? As Pickard describes them, they protect a media owner from government regulation, something that has come to be seen in many circles as guaranteed by the First Amendment.

But negative rights matter a great deal, as they involve First Amendment protections such as the freedom not to be censored, protection against abusive libel cases and the right not to have limits put on political speech, including the endorsement of candidates. Unfortunately, endorsements are already endangered given the increasing prominence of nonprofit news organizations, which are prohibited from boosting candidates as a condition of keeping their tax-exempt status.

By contrast, positive rights, in Pickard’s formulation, involve the public’s right to a diverse, democratic media. Here’s how he describes it: “True inclusion means that communities are not only receiving high-quality news, but are also deeply engaged in the news-making process itself. Community members should be involved in the governing process and empowered to organize their own newsrooms and collaborate in participatory journalism. Community engagement in the news-making process is the best way to create a new kind of journalism, one that is accountable and trustworthy.”

This sounds worthy, but I’m concerned about what it would look like in practice. A strong news organization is often the result of one person’s vision, or that of a small group of people. Opening things up to democratic governance runs the risk of lowest-common-denominator journalism in which some members of the community demand that certain stories be covered, or not covered, because of individual or group sensitivities.

That’s a potential hazard with cooperatively owned news organizations, an idea that Pickard supports. I’m currently tracking The Mendocino Voice, a digital news outlet that is transitioning to the co-op model. I’m interested to see if they can pull it off, and I wish them well. But a healthy news ecosystem requires different models — for-profit, nonprofit, co-ops, volunteer projects and the like. On several occasions Pickard suggests that we’ve hit the limit with regard to for-profits and even traditional nonprofits. I’m not willing to go that far.

Where I would agree wholeheartedly with Pickard is that our public media system is woefully underfunded. Not only does Pickard document the exponentially greater sums spent on public television and radio in virtually every other Western democracy, but he also comes up with the perfect anecdote to illustrate his point: he tells us the federal government’s annual contribution to PBS — about $445 million a year — is considerably less than the $626 million the Pentagon spends on its public-relations office.

A well-funded PBS and NPR, insulated from political pressure, Pickard says, could go a long way toward solving the local-news crisis by ramping up coverage of communities that have been abandoned by legacy newspapers.

“Transforming the U.S. media system into a democratic force,” Pickard writes in conclusion, “requires a robust policy program of regulating or breaking up information monopolies, creating public alternatives to commercial news media, and empowering media workers, consumers, and communities to engage with and create their own media.”

The journalism crisis has been with us for a decade and a half, and it’s only become more acute over time. The coronavirus pandemic underscores two realities: we need local news, and there may be no reliable way to pay for it through traditional market forces.

Pickard outlines one set of possible solutions. Policymakers would do well to consider his ideas — and to act before the news we need to govern ourselves becomes one more victim of the virus that is currently upending our way of life.

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From coast to coast, local online news outlets dive into the COVID-19 story

Photo 1909 by Lewis Hines

Previously published at WGBHNews.org.

From the Berkshires to the bayou, from the Pacific Northwest to southeastern Massachusetts, the COVID-19 pandemic is tearing through local newspapers.

Already under pressure from changes in technology and the decline of advertising, alternative weeklies and small dailies are teetering on the brink. Reporters have been laid off. Print editions have been suspended or cut back. Donations are being sought. And journalists everywhere are wondering if they have a future.

For the past 15 years or so, local, digital-only start-ups have stood out as a countervailing trend compared to the overall decline of the newspaper business. Though small in both number and scope, these entrepreneurial news organizations, both for-profit and nonprofit, have provided coverage that their communities would otherwise lack. Yet they, too, have been battered by the novel coronavirus.

“They’re stretching their journalistic capacity,” said Chris Krewson, executive director of the 200-member LION (Local Independent Online News) Publishers, at a virtual conference last week sponsored by Northeastern University’s School of Journalism, where I’m a faculty member. “Everyone’s seeing incredible jumps in traffic and audience and [newsletter] open rates and things like that. And the volume of stories has never been higher.

“At the same time,” he added, “the sorts of things that everyone has built their business around, certainly since 2010, are a challenge. You have a business built around where to go and what to do, and there’s nowhere to go and nothing to do. So you’re looking at the first waves of cancellations from advertisers.”

Over the weekend, I emailed a number of editors and publishers at free, digital-only news outlets to see how they were faring. Though they all said they are pushing ahead, they added that the economic and logistical challenges of covering the COVID-19 story have proved daunting. (Please click here for a complete transcript of our conversation.)

At least for the moment, the nonprofits have an advantage, since their funding — from grants, foundations and donations — tends to be in place months in advance.

“We operate on a tight budget, and are always scrambling for money for our long-term sustainability,” says Paul Bass, who runs the nonprofit New Haven Independent and WNHH Community Radio. “But we seek to set our budget each year at a level that can be supported by current deposits and a few multi-year commitments by our deepest-pocket long-term supporters, so that people know 12 months at a time that they have a job and the lights stay on.”

Dylan Smith, publisher of the nonprofit Tucson Sentinel in Arizona, worries about the long-term effect on his site — but adds that, for now, the reaction has been positive.

“We’ve been sent quite a number of three-figure donations out of the blue, and seen a substantial uptick in people signing up to contribute monthly,” he says. “That community support has really been heartening. Not only will it help keep the lights on, but the kind words and cold hard cash we’ve gotten let us know we’re doing something meaningful to help.”

By contrast, The Batavian, a for-profit site that serves Genesee County in western New York, is scrambling, according to publisher Howard Owens. “Two top-tier advertisers have dropped,” he says. “Our revenue is 95% advertising. I expect we’ll take a big hit before this is over.” He adds: “I’m more worried about my business’ ability to survive than I am worried about my own health. We have a PressPatron button on our site if anybody wishes to make a contribution.”

In at least one instance, the crisis has forced a publisher to postpone collecting any money at all. Jennifer Lord Paluzzi, a veteran journalist who recently launched her second start-up, Grafton Common, in the Worcester area, was hoping to ask for donations, but has decided to wait until the pandemic subsides.

“I was about to put a tip jar on my site that people could just put money in and help fund it,” she said at the Northeastern event. “But with everything that’s going on right now, with businesses closing, I’m like, OK, we’re going to skip the tip jar and entertain everybody.”

The need for social distancing may prove challenging to The Mendocino Voice, a for-profit site in California that is in the process of shifting to an employee- and member-owned co-op. The founders, publisher Kate Maxwell and managing editor Adrian Fernandez Baumann, had envisioned a series of meetings across Mendocino County to whip up enthusiasm and to refine the details of what the co-op would look like. But now they have to figure out other ways to do that.

“The challenge is how to work with the funders and re-create our plan for a series of community forums and member meetings virtually,” Maxwell says. “However, we cover a large area and are always looking for ways to better reach remote readers, so in the end this shift could be very valuable to refining the tools we use to engage with our readers and strengthen our membership campaign.”

Despite such difficulties, the journalists I reached all expressed enthusiasm for covering what may prove to be the biggest story of our lifetime.

“As an organization that focuses a lot of our effort on covering state and local government, it’s a massive story for us,” says Andrew Putz, editor of the Minneapolis-based nonprofit MinnPost. “I just looked, and we did 34 stories in the last week tied in some way to Minnesota’s response to the pandemic. So to answer your question more directly: We’re throwing everything we have at it.”

Adds Smith: “We’re working our asses off. I think I had 14 or 15 bylines in one day last week. And that’s not counting multiple updates to some stories.”

Although most of these small news organizations have offices, working at home is nothing new. Both Putz and Smith say they’ve been communicating with reporters via Slack. “We’ve been working remotely for a decade already,” says Smith. “I have a couple of reporters I haven’t even seen face-to-face yet in 2020.”

And all agree that health and safety come first. “If they feel like they must attend a meeting/press conference/interview,” says Putz of his reporters, “we’ve asked them to exercise their judgment — and to make sure they know that there’s no story that’s worth them jeopardizing their health.”

For the time being, Owens has abandoned his office in downtown Batavia. He says he and his wife, Billie Owens, the site’s editor, have an agreement that neither can leave the house without the other’s permission. Their one staff member as well as freelancers are all working from home.

“It’s not just about keeping them/us safe,” he says. “It’s about flattening the curve. We need to give our government, health-care systems and private sector time to build capacity to deal with a pandemic that will last for a year or two.”

The exception is Bass, who has not yet stopped his reporters (except for one in his 70s) from covering stories in person. He says his journalists have been instructed to stay six feet away from people they’re interviewing and photographing, and he will continue to reassess.

“My guess is, especially as government meetings shift online, we will be doing fewer in-person interviews,” Bass says. “Also, math suggests that some of us will get sick, which will certainly diminish our reporting capacity. But for now it’s full steam ahead, with fingers crossed. We love our community and feel we have an important role in strengthening it.”

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Local online news publishers and editors speak out about the COVID-19 crisis

Commentary at WGBH News.

The COVID-19 pandemic presents a particularly difficult challenge for publishers of community online-only news sites, whether they are for-profit or nonprofit. Over the weekend I emailed editors and publishers of several such news organizations to see how they are getting along. Below are their lightly edited answers in full.

Q: How are you dealing with the challenge of covering the COVID-19 pandemic in your community?

Paul Bass, who runs the New Haven Independent and WNHH Community Radio, which are both nonprofit organizations: We’re working like maniacs. We feel this is the time when the work we do — informing as well as stitching together community — is more important than ever.

Kate Maxwell, publisher of The Mendocino Voice, a for-profit that is moving toward a cooperative ownership model: We are covering it in all the ways we can come up with! We do have experience with prolonged breaking emergency coverage through wildfires and power shutdowns, unfortunately. We created a central landing page and are using multiple social media platforms to reach people, including livestreaming press conferences, interviews with public health officials and medical experts, and live tours of preparedness at medical facilities.

We’re writing multiple daily updates, creating several guides to information and resources, increasing our newsletter, live-tweeting important forums, increasing our Spanish translations and Spanish language interviews, and regularly surveying our readers, as well as taking live questions during events and interviews. We’re being careful to make our updates clearly dated, sharing information about state and federal changes, and keeping coverage in digestible and clear formats. We’ve gotten some great ideas from other LION publishers as well. 

We are hiring formerly underemployed but experienced local freelance reporters to expand our coverage.We are working quickly to hire even more reporters and implement ideas we had considered previously and in other sustained emergencies, such as text services. We are reaching out to public officials, business leaders and community groups to discuss how to best fact-check evolving information moving forward. We are also talking with everyone about how we can best support our community to provide a service that also lessens the blow of economic impacts of this pandemic, which will be hard on our already struggling local economy and health-care system. This includes considering what might happen in the case of multiple emergencies as we approach “wildfire season.”

Howard Owens, publisher of The Batavian, a for-profit in Genesee County, New York: Early on, even before orders were issued, I recognized that I probably wouldn’t be going out of the house much to cover things. I had never done livestreaming before. I had never done a video interview and recorded it or livestreamed it. So I quickly figured out how to do all of that, and we did our first livestream interview on March 15.  We’ve done 15 or so since. Continue reading “Local online news publishers and editors speak out about the COVID-19 crisis”

A professor copes, takes his class online, and wonders: ‘What comes next?’

Previously published at WGBHNews.org.

I knew the Apocalypse was at hand when I walked through the nearly empty Ruggles T station Monday morning — and there were no Jehovah’s Witnesses. Not that I suspected these smiling, well-dressed folks with their posters and pamphlets were afraid of catching COVID-19. They probably just figured there was no point in standing in the cold all by themselves while the city was shutting down around them.

As a journalism professor at Northeastern University, I’m well aware of how fortunate I am. Our paychecks and benefits won’t be threatened unless the worst of the worst-case scenarios become a reality. For us, the pandemic means trying to figure out how to move our classes online so that our students’ education isn’t thrown off track any more than absolutely necessary.

Even so, it’s been a challenging week.

I’d spent the first week of March — spring break at Northeastern — in Mendocino County, California, reporting on The Mendocino Voice, a small news organization moving toward cooperative ownership. While I was out there, I attended a news conference on the coronavirus called by county officials. It was clear that things were about to explode.

Classes actually resumed March 9, but we all had a sense that was likely to change at any moment. And it did. During our faculty meeting on March 11, we got an email from the administration telling us we were moving to online instruction the next day.

It seemed possible that the shift wouldn’t be too disruptive. At least initially, students were not asked to leave university housing — something that would be a logistical nightmare given our large number of international students as well as students living on campus while working at co-op jobs in the Boston area. I taught my final in-person class that night and got ready to go virtual.

My plan for Thursday was a workshopping session with my opinion-journalism class. It seemed like more of a technical challenge than I was comfortable taking on, but a colleague recommended Zoom video-conferencing software, and I gave it a try. I was stunned at how easy it was — for an hour and a half, my 15 students and I had something very close to a normal class. I don’t hear especially well, so I was pleasantly surprised that I could hear them better through my earbuds than I normally do in the classroom.

But if we’ve learned anything in the past week, it’s that what we hope will be the “new normal” only lasts for a few hours. First, one of my international graduate students told me she was flying home to Ecuador. Then, on Saturday, the university reversed course and ordered everyone out of the residence halls by Tuesday, March 17, at 5 p.m. Social-media panic ensured. Within a few hours, the university sent an update — students would be given some leeway on when they moved out, the remainder of the semester’s room and board would be refunded, and students with a demonstrated hardship could stay.

That helped. But it left us wondering how much of the semester we could salvage with nearly everyone scrambling to leave. Ruggles may have been empty on Monday, but cars were lined up all over campus as students got ready to head home. Despite the confusion, I don’t see how it could have been otherwise. What came across as draconian on Saturday seemed like the responsible thing to do by Monday.

So now what? Why was I on campus Monday when I should have been hunkering down at home? Because I’d decided to come in one last time in case any of my students wanted to see me before leaving. As it turned out, most of them found electronic communication sufficient — and safer.

But one of my students, a young woman from Hong Kong, dropped by for some advice on her final project in my ethics class. We kicked around some ideas and talked about what would happen next. She’s a senior. The last few weeks of her classes are gone. Commencement, scheduled for May 1, is almost certainly gone as well. She’ll walk away with an education, but without any of the memories she should have had.

She took a selfie of us and said goodbye.

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