Christine Stuart and me at last Thursday’s book event in New Haven. Stuart, who runs the online news service CT News Junkie along with her husband, Doug Hardy, was the first person I interviewed for “The Wired City.”
Many thanks to Paul Bass, editor and publisher of the New Haven Independent, and Will Baker, director of the Institute Library, for a terrific event for “The Wired City” last Thursday. It was great to catch up with folks I hadn’t seen in quite a while and to meet new people. The Independent’s Thomas MacMillan covered the event here; the New Haven Register’s Randall Beach and Melanie Stengel here.
Closer to home, Will Broaddus of The Salem News interviewed me last week for his book column.
I’ve got three events coming up during the next week that you might be interested in.
• On Wednesday at 6 p.m. I’ll be part of a panel that will discuss the New England premiere of “Corporate FM: The Killing of Local Commercial Radio,” directed by Kevin McKinney. It’s not cheap, but it’s for a good cause: The event will benefit WHAV Radio, an independent online-only radio station based in Haverhill. The screening will take place at Chunky’s Cinema Pub, 371 Lowell Ave., Haverhill. You can find out more here.
• On Thursday at 6:30 p.m. I’ll be doing an event for “The Wired City” at the Globe Lab, which works on new technology projects for The Boston Globe. The lab is located at the Globe, which is at 135 Morrissey Blvd. The event is free and open to the public.
• Next Monday, June 24, I’ll be sitting down with Emily Rooney to talk about “The Wired City” on “Greater Boston,” on WGBH-TV (Channel 2).
Photo by Thomas MacMillan for the New Haven Independent.
Paul Bass felt uneasy. It was a Friday — Sept. 11, 2009. He was getting ready to leave the office for Shabbat, the Jewish sabbath. And he was beginning to wonder if he had blown a big story.
Two days before, Bass had received an email from someone at Yale University telling him that a 24-year-old graduate student named Annie Le was missing. Could Bass post something on his community website, the New Haven Independent? Sure thing, Bass replied. So he wrote a one-sentence item with a link to a Yale Daily News account. As he recalled later, he didn’t think much about it after that.
Now Bass was facing a dilemma. Annie Le was still missing, and the media were starting to swarm. He was off until Saturday night; as an observant Jew, he does not work on Saturdays until after sundown. On top of this, his managing editor, Melissa Bailey, was leaving town for a few days. Bass remembered reading somewhere that Le had once written a story about students and crime for a magazine affiliated with Yale. He found it, linked to it, and wrote an article beginning: “A graduate pharmacology student asked Yale’s police chief a question: ‘What can one do to avoid becoming another unnamed victim?’ Seven months after she printed the answer in a campus publication, the student may have become a crime victim herself.” It was a start — nothing special, but enough to get the Independent into the chase. Then Bass went home.
As it turned out, the Annie Le saga — soon to become a murder story — developed into one of the most heavily publicized news events to hit New Haven in many years. Her body was discovered inside a laboratory wall at Yale Medical School on Sunday, Sept. 13, the day she was to be married. The grisly fate of the beautiful young Yale student proved irresistible to the national media. From The New York Times to the New York Post, from the “Today” show to Nancy Grace, reporters, producers, and photographers besieged city and university officials.
The story proved significant to the New Haven Independent as well. The Le case was exactly the sort of story Bass would normally have been reluctant to pursue. The Independent’s focus was on the city’s neighborhoods and quality-of-life issues, not Yale, which Bass believed got plenty of coverage elsewhere. “I was an idiot about the whole thing,” Bass told me at La Voz Hispana de Connecticut, the Spanish-language newspaper in downtown New Haven where the Independent rents a cramped office. “We don’t want to overdo Yale. That’s not our community. You don’t want to say one life is more important than another. But by Friday it’s hitting me. ’Cause now it’s been a bunch of days, and it’s feeling creepy. People were writing about it, and we were resisting writing about it. And then I said, you know what? I might be really missing it here.”
Once Bass overcame his misgivings, the Independent’s dogged coverage earned the site national attention. Readership, which Bass said was generally around 70,000 unique visitors a month at the time, more than doubled in September to about 197,000. But the Le case was more than a way to garner attention and build an audience. It also became an opportunity for an online-only news outlet with a tiny staff to prove that it could keep up with — and, in a few instances, surpass — far larger and better-established media organizations. (Click here to keep reading.)
Paul Bass speaking at the New Haven Independent’s fifth-anniversary party, Sept. 15, 2010. Yes, that’s two-time U.S. Senate candidate Linda McMahon in the background.
The star attraction was supposed to be Diane Ravitch, a prominent critic of education reform. But the real stars were the audience members themselves.
I had driven to New Haven on this day in late November 2010 to see if Paul Bass, the founder and editor of the New Haven Independent, could pull off an audacious experiment in civic engagement. The Independent, a nonprofit online-only news organization, is the principal subject of my new book, “The Wired City.” The subtitle — “Reimagining Journalism and Civic Life in the Post-Newspaper Age” — reflects my belief that news can’t survive without public participation. What we got that night was full immersion.
Stage right, Ravitch sat with 11 other people — principals, teachers, school officials, a high school student, a board of education member and the like. Stage left, a half-dozen media folks and elected officials, including Mayor John DeStefano, were live-blogging the event. The forum was webcast on television and radio, as well as on the websites of the Independent and the New Haven Register, the city’s daily newspaper. Viewers at home — and, for that matter, those in the auditorium who had laptops — were able to engage in a real-time, online conversation with the live-bloggers. Afterwards, readers posted a total of 53 comments to the two stories the Independent published (here and here). The archived video was posted as well. Finally, in a touch that seemed almost old-fashioned, the 200 or so people who attended were invited to line up at two microphones during an extended question-and-answer period.
Among the myriad crises facing journalism, perhaps none is more vexing than civic illiteracy. Starting in the 1990s, leading thinkers such as New York University’s Jay Rosen began sketching out ways for news organizations to listen to their audience’s concerns and to shape their coverage accordingly. This “public journalism” movement, as it became known, fizzled as newsroom budget cuts and criticism from traditional journalists took their toll.
But if the audience doesn’t care about the public-interest aspects of journalism, then there really isn’t much hope for a revival. Over the years, newspaper publishers have responded to the decline of civic life by loading up on celebrity gossip and so-called news you can use, such as personal finance and cooking tips. It’s a losing game, because there are always going to be better sources of such information than the local newspaper.
More than a dozen years ago the Harvard scholar Robert Putnam, in his classic book “Bowling Alone,” found that people who were engaged in civic life — voting in local elections, taking part in volunteer activities, attending religious services or participating in any number of other activities — were also more likely to read newspapers. “Newspaper readers,” he wrote, “are machers and schmoozers.”
Trouble is, Putnam’s machers and schmoozers were aging even then. And so it is up to news organizations not merely to serve the public, but to nurture and educate the public so that it is engaged with civic life, and thus with the fundamental purpose of journalism.
C.W. Anderson, in his book “Rebuilding the News: Metropolitan Journalism in the Digital Age,” writes that “journalists [report] the news in order to call a particular form of public into being.” Along similar lines, I argue in “The Wired City” that creating a public is at least as important as reporting on its behalf. No longer can it be taken for granted that there is a public ready to engage with news about last night’s city council meeting, a speech by the mayor or plans by a developer to tear down a neighborhood landmark and replace it with yet another convenience store.
Howard Owens, the publisher of The Batavian, a for-profit site in western New York that I also write about in my book, once put it this way:
Local community news is currently only a niche product. Entrepreneurs need to think about not only “how am I going to appeal to the people who care now, but how am I going to get more people to care about their community so I can grow my audience?”
In researching “The Wired City,” I learned that the readership for the New Haven Independent comprises a wide swath — elected officials, city employees (especially police officers and teachers), leaders and activists in the African-American community, dedicated localists and members of what struck me as a surprisingly large and politically aware group of bicycling advocates.
Though the Independent’s audience is not as large as that of the New Haven Register, its concentration inside the city limits and its popularity among opinion leaders — “the grassroots and grasstops circles,” as Michael Morand, an associate vice president at Yale, described it to me in an interview — gives the site outsize influence. Indeed, it was the Independent’s relentless coverage of a controversy over the video-recording of police actions by members of the public that led to a clarification from the police chief that such recording was legal. It also led to mandatory training for all officers.
Thus what we see in New Haven, in Batavia and in other places where news organizations are trying new methods of bridging the divide between journalism and the public is a revival of the ideas Jay Rosen and others first began championing two decades ago. “What we today call ‘engagement’ was a central feature of many civic-journalism experiments, but in a way we were working with very crude tools then,” Rosen told me in 2011. “It’s almost like we were trying to do civic engagement with heavy machinery instead of the infinitely lighter and cheaper tools we have now.”
The “wired city” that I argue the New Haven Independent brought into being is a community built around local news, empowered by the “lighter and cheaper tools” that have become available during the past decade and a half. Through events like the Diane Ravitch forum, through carefully (if not perfectly) curated user comments and through the now-taken-for-granted convenience of always being just a few clicks away, the Independent has succeeded not so much as an entity unto itself but as the hub of a civic ecosystem.
As Clay Shirky has observed, with local newspapers slowly fading away, no single alternative will replace what they once provided. We need a variety of experiments — for-profit, nonprofit, cooperative ownership and voluntary efforts. The challenge all of them face is that serving the public is no longer enough. Rather, the public they serve must first be assembled — and given a voice.
Photo (cc) by Dan Kennedy and published here under a Creative Commons license. Some rights reserved.
Thanks to John Dankosky, host of Connecticut Public Radio’s “Where We Live,” for a fun hour this morning. Joining us was Paul Bass, editor and publisher of theNew Haven Independent. You can listen to the interview by clicking here.
Video from surveillance cameras amplified by online news sites led to the arrests of two people sought by police in recent weeks.
One of the incidents took place last Thursday in the western New York community of Batavia, where a camera at a Walmart captured an image of a man who allegedly yelled loudly at a young child and then threw him onto a concrete floor.
That night, a 28-year-old man was arrested and charged with endangering the welfare of a child and harassment. Here is Owens’ account of the arraignment.
“Fifteen to 20 minutes of it being posted, we had numerous calls coming into our dispatch at the State Police Batavia and the Genesee County Sheriff’s dispatch,” Trooper Holly Hanssel was quoted as telling YNN. “Him posting the picture immediately on his website was huge and that absolutely helped us.”
Owens’ competition, The Daily News, referred to The Batavian simply as “an online news site” in its own report on the arrest, apparently not wanting to identify its crosstown rival. The paper also reported that “police did not provide The Daily News or other media with the photo.”
Frankly, that strikes me as odd. Regardless of why law enforcement approached Owens first, it seems to me that the police should have wanted to get the photo out to as many media outlets as possible. It also strikes me as a possible violation of public records laws, although police generally have a great deal of discretion while a crime is being investigated.*
Regardless, it was a coup for The Batavian.
The other incident involves a convenience store robbery that took place in New Haven on May 16. Paul Bass, editor and publisher of the New Haven Independent, a nonprofit news site, posted a video clip from the store’s surveillance camera showing an older man calmly showing the clerk a gun and then grabbing cash out of the register.
Incredibly, the man’s family saw the story and persuaded the man — described as 57 years old and homeless — to turn himself in. “I’m just a drug addict. I’m just on hard times. My family convinced me to turn myself in,” the man reportedly told police.
A day later, police heard from someone who said he and a friend had been robbed by the same man when he approached them on the street.
Both the Independent and The Batavian are featured in “The Wired City,” my book on online community news.
*Update: Owens has posted a comment, and I realize now that I assumed The Daily News had requested the photo and was turned down. In fact, that does not appear to be the case.
I’ll be doing my first major media event for “The Wired City” on Monday, May 20, at 9 a.m., when I’ll be a guest on Connecticut Public Radio’s “Where We Live,” hosted by John Dankosky.
Joining me will be Paul Bass, the founder and editor of the New Haven Independent, a nonprofit online-only news site that is the main subject of my book.
If you’re interested, you can listen live online or grab a podcast.
Nicole Narea and Clifton Wang of the Yale Daily News have written a preview of “The Wired City,” which is primarily about the life and times of the New Haven Independent, an innovative online-only nonprofit news site.
At a moment when online paywalls have become one of the biggest issues debated within the news business, it’s interesting that both the Independent and its newspaper competitor, the New Haven Register, have decided to keep their sites free. Here’s what Independent founder and editor Paul Bass tells the Yale Daily News:
We need to cut down on the information apartheid. If we are going to construct a paywall, we may as well not publish. We believe in community empowerment through journalism.
Of course the Register, as a for-profit entity, has a different challenge: selling enough online advertising to justify its decision to continue giving away its news. It’s a philosophy that John Paton, chief executive of the Register’s corporate parent, the Journal Register Co., describes as “Digital First.”
Journal Register is currently in bankruptcy for the second time in four years, but is expected to re-emerge later this spring. No doubt it’s going to be painful — among other things, employees have been told they will have to reapply for their jobs, and it is far from clear how many will be rehired. The Newspaper Guild-Communications Workers of America recently had some tough words for Journal Register, reports Bill Shea of Crain’s Detroit Business.
As Joshua Benton of the Nieman Journal Lab observed last September, the re-emergence from bankruptcy will also represent the best chance for Paton — one of the most closely watched executives in the newspaper business — to prove that a digital orientation can turn around a legacy newspaper chain with a lower-revenue, lower-cost approach. Interesting times ahead.
A couple of friends today sent me a link to Mike Fourcher’s ruminations on what he learned running the Center Square Journal, a hyperlocal news site in Chicago that he started three years ago. He offers 21 lessons, and they’re not without value. But what stands out from my reading of them is that he simply faced too much competition for advertisers and readers. And that, in turn, was a consequence of his making an unfortunate choice of location.
New Haven illustrates my point. Paul Bass launched the Independent in 2005 to provide city and neighborhood news that was largely being ignored by everyone else — including the region’s daily paper, the New Haven Register, which tended to focus on the suburbs around New Haven. Eight years later, the Independent and the Register still serve different audiences. They compete for certain types of city news, but mainly they stay out of each other’s way. And because the Independent is a nonprofit, they’re not competing for scarce advertising dollars.
The Batavian is very different from the Independent, but it has similar advantages. The for-profit site was launched in Batavia, N.Y., by the GateHouse chain in 2008 as a pilot project. In 2009 it was acquired by Howard Owens after he was let go as GateHouse’s director of digital media.
The Batavian was up against two established news organizations: The Daily News and WBTA Radio. Owens formed a partnership with the radio station and competed fiercely with The Daily, as the locals call it. Unlike Fourcher’s experience in Chicago, though, there really wasn’t anyone else.
Like Paul Bass in New Haven, Owens carved out a niche by going more local than his competition — one county for The Batavian versus three for The Daily. It turned out that the business community was vibrant enough to support a daily newspaper, a radio station and a community website. But if there were, say, a half-dozen websites all trying to turn a profit, it’s not likely any of them would be able to make money.
Fourcher, a refugee from the robo-news operation Journatic, is now trying something interesting. He’s called a community meeting for Jan. 31 to see if his readers like the Center Square Journal enough to help him continue it in some form, or possibly to take it over in its entirety.
What’s evident from his 21 lessons, though, is that he fell short of making the Journal a vital part of his readers’ lives — possibly because there were already too many other voices competing for people’s time, attention and dollars.
Over the course of a career that spans three decades, New Haven Independent editor Paul Bass has interviewed more than his share of people in trouble with the police. Until Sunday, though, Bass had not had a chance to sit down with someone who was avoiding arrest and contemplating turning himself in.
The interview came about because of a call Bass received last Friday from someone close to the unfortunately named William Outlaw IV, who’d been in hiding and avoiding arrest after speeding away from a police officer the previous week. Would Bass like to interview Outlaw at an undisclosed location so that he could give his side of the story before handing himself over for arrest?
Bass replied that he would, but as an observant Jew he couldn’t do the interview until sometime on Sunday. They met at a location outside of New Haven, where Outlaw — as you will see — defended himself as a “good guy” and twice referred to the officer who arrested him, Robert Hayden, as an “asshole.” As it turns out, Hayden is also a former Independent “Cop of the Week,” a series that highlights good works by city police officers.
Bass told me that he and Outlaw met alone, but that he considered the situation to be far less dangerous than many others in which he’s found himself. Although Outlaw was in big trouble because he was on probation, he had not been accused of violence, and Bass knew both his father — a prominent community activist — and his lawyer. [See correction below.]
“I can’t explain why I wasn’t nervous going over, but I wasn’t,” Bass said. “I wasn’t nervous about my own safety at all.” Bass said he also felt confident that Outlaw would not commit any crimes and would turn himself in as promised the next day. “It was based on the tenor of our interview,” he said.
On Monday, Bass reconnected with Outlaw and, accompanied by Outlaw’s family, proceeded to court. Bass video-recorded the scene, including Outlaw’s being frisked and handcuffed — which he later edited out at the request of Outlaw’s lawyer, Michael Jefferson.
“‘You know, that’s a very humiliating image for African-American men,'” he quoted Jefferson as telling him, adding: “I hadn’t thought about that.”
Bass posted his story, along with the video interview, only after Outlaw was in custody. He added that the reaction he’s gotten from the police department has been positive. Still, it would have been interesting if the police had somehow learned between Sunday and Monday that Bass knew where Outlaw was hiding.
Correction: Outlaw has been charged with assault, a violent offense, stemming from a contention by police that he tried to run over officers with his car before leaving the scene.
[youtube http://www.youtube.com/watch?v=41GoofY35Kg?rel=0&w=500&h=375]
I’m heading to New Haven in a little bit for my final visit to the New Haven Independent before my book deadline at the end of June. Founder and editor Paul Bass and I are meeting at the Brū Café, where we first met almost exactly three years ago (see interview, above). It’s been a long journey, and it’s not over yet. But this feels like a huge milestone.
