Clay Shirky’s bracing dystopianism

Clay Shirky (left) and Alex Jones. At far right is Peter Kadzis, executive editor of the Phoenix newspapers.
Clay Shirky (left) and Alex Jones at the Shorenstein Center. (Click for larger image.)

This past March, the author and media futurist Clay Shirky wrote a provocative blog post that encapsulated and defined the dilemma facing professional journalism, and especially the newspaper business: On the one hand, civil society as we know it would be much the poorer without newspapers. On the other hand, there’s probably nothing that can be done to save them.

Earlier today Shirky, intense, bald and bespectacled, turned up at Harvard’s Shorenstein Center to expound on his views. And though he made it clear that he is no utopian (or even much of an optimist), he nevertheless laid out some directions that ought to be pursued in order to preserve “accountability journalism” — a phrase that encompasses investigative reporting, public-interest journalism and other expensive undertakings that require long, hard labor with no guarantee of the result.

From the rise of the penny press in the 1830s until just a few years ago, Shirky said, accountability journalism was financed by commercial interests whose advertising options were both limited and expensive. The insurmountable challenge facing newspapers today, he added, is that the Internet has freed advertisers from having to subsidize such public goods as, say, a Baghdad bureau, or an investigation into local corruption.

“It may be that we’re seeing advertising priced at its real value for the first time in history,” Shirky said — and that value, he added, is a “tiny fraction” of what newspapers traditionally charged.

With newspapers supplying about 85 percent of accountability journalism, Shirky said that what we need are a large number of small experiments to try to make up some of the gap. He divided those experiments into three parts:

  • Commercial: The traditional advertising model for newspapers, magazines and broadcasters.
  • Public: News organizations funded by money unconnected to commerce, the prime examples being public radio and non-profit news sites.
  • Social: Journalism produced mainly through donated time, including certain pro/am crowdsourcing initiatives such as Off the Bus, a citizen-journalism project that covered the 2008 presidential campaign for the Huffington Post.

“No one is smart enough to get it right, which is why we need a lot of experimentation,” Shirky said.

Even with that experimentation, he added, the ongoing shrinkage of newspapers is likely to create a “giant hole” that will not be filled for some time. He said he has a vision of communities of 10,000 people or fewer becoming rife with “casual endemic corruption,” as newspapers are no longer able to fulfill their traditional watchdog roles.

Nor does Shirky see any good coming out of proposals to charge for online content, thus making it more difficult for readers to share important journalism. Shirky noted that the reason the Boston Globe’s reporting on sexual abuse within the Catholic Church several years ago had so much more resonance than did similar reporting a decade earlier was that the Internet enabled readers to forward stories and turn a regional scandal into a matter of national and international concern.

Indeed, Shorenstein Center director Alex Jones pointed out the Boston Phoenix had already broken parts of the story before the Globe began its work. The difference, Jones said, was that the Globe had a superior platform that enabled it to become part of the Internet conversation.

So what does Shirky have to offer for those of us trying to make sense of the newspaper crisis? Certainly not much in the way of new information. His now-famous blog post is essentially a summary of what many people have been saying for the past decade.

But Shirky has a way of synthesizing that information into a coherent whole that is at once bleak and bracing. He’s right to say that newspapers will continue to shrink, though surely the best of them will continue in some form, with a limited mission and published mostly or entirely online.

And he’s also right to say that, no, newspapers really can’t be replaced. When you think through the dilemma on his terms, it’s clear why that can’t happen — never again will commercial enterprises be compelled through scarcity to subsidize journalism at a high cost and at little benefit to them.

More than anything, though, he’s right that we have to try. It won’t be one big thing; it will be many little things. We’ll fall short. But it’s better than doing nothing. And the challenge couldn’t be more exciting or important.

More: Ethan Zuckerman covers Shirky’s talk here.

Audio of panel on journalism and social media

Thanks to four excellent panelists and an interested and engaged audience, we had a great time last night at a discussion titled “Are Blogs and Twitter Improving the Dissemination of Information and News?”

The panel was held at the historic Vilna Shul on Beacon Hill — a bit of a nostalgia trip for me, as I lived less than a block away in 1979-’80.

I’ve posted an MP3 of the discussion. There’s a lot of reverb, and it is difficult to hear members of the audience, who did not use the mic. My apologies. The panelists, in the order in which they spoke, were:

And thanks to Doug Levin, who put together the program.

A landmark in database reporting

Times_map_20090914
The Times' Google map of Massachusetts water facilities

Every editor in the United States today should be poring over the database that the New York Times assembled — and put online — to accompany its horrifying story on the disastrous state of our public water supplies.

Good as the Times story is, the paper’s decision to go open source with its data is what really makes this stand out. Searchable and state and by zip code, you can look up water facilities and their inspection records in recent years. If I were an editor, I’d want to make sure I got to the bottom of every one of those inspection reports before a citizen journalist could beat me to it.

In the Times story, by Charles Duhigg, we learn about the family of Jennifer Hall-Massey. She, her husband and their two boys live near Charleston, W. Va., where coal companies have so polluted the water supply that people’s teeth are wearing away and simple exposure causes painful skin rashes. Hall-Massey blames a number of deaths and illnesses on the water supply as well.

My former Phoenix colleague Kristen Lombardi has done some groundbreaking reporting on coal and the environment for the Center for Public Integrity. Highly recommended.

Water is one of the great untold stories in environmental journalism. I spent a good part of the 1980s covering the Woburn toxic-waste case, made famous in Jonathan Harr’s book “A Civil Action” and a subsequent movie.

Unfortunately, the families whose children suffered from leukemia and other health problems were not able to prove their case, and ended up reaching an unsatisfying settlement with one of the suspected polluters, W.R. Grace.

Because of Woburn and Love Canal, water was a big story in the late 1970s and ’80s. It’s time for it to take its rightful place again. The Times’ package should be just the beginning. Fortunately, it has provided the tools necessary for every news organization to find out what’s happening locally.

Covering the Annie Le tragedy

annie_le_20090914The discovery of a body believed to be that of missing Yale student Annie Le occasions a check-in on one of the more interesting non-profit online news ventures — the New Haven Independent.

Both the Independent and the city’s daily newspaper, the New Haven Register, lead with extensive coverage. The Register’s story, though, includes not a single link, either to its past coverage or to other resources. The Independent, on the other hand, features:

  • A link to a story Le wrote for a campus magazine earlier this year (above). The sadly ironic subject: how Yale students could protect themselves from crime.
  • A link to Le’s Facebook profile (protected, and thus of limited value).
  • Links to previous stories, including one by an affiliate site, CT News Junkie.
  • Videos of statements given yesterday by New Haven assistant police chief Pete Reichard and Yale president Richard Levin.

In addition, there are 13 comments appended to the Independent’s story and nine to the Register’s. I can’t say that either comment thread adds to anyone’s understanding of this tragedy, but comments are an important part of creating a community.

Both outlets did a good job with the basic journalism. The Independent, though, was much more effective at making its story more than that.

Earlier: “Non-profit journalism in New Haven” (video).

Talking about journalism and new media

Next Wednesday, Sept. 16, I’ll be moderating an all-star panel on journalism, blogging and social media. Titled “Are Blogs and Twitter Improving the Dissemination of Information and News?,” the panel will feature:

With that many bright minds in the room, I may have to wear shades.

The program will take place from 6 to 8 p.m. at the Vilna Shul, located on Beacon Hill at 18 Phillips St. Please join us.

All-important food-related update: Doug Levin, who’s organizing the event, asks that you send an e-mail to doug {at} vilnashul {dot} com if you’re planning on coming so that he can order enough food. If you’re not looking to eat, you could show up at about 6:45, when the program will begin.

A new-media lesson from an old newspaper

I can’t think of a better lesson for journalism students.

Earlier today I was attending an orientation for freshmen and transfer students when word came in on my BlackBerry, via the Salem News’ Twitter feed, that the Danvers Town Hall was on fire. (Media Nation’s world headquarters is located in Danvers.)

By 4:30 p.m., the News had posted a reasonably complete story with a Google map and an 11-photo slideshow.

Ten years ago, needless to say, the News would have been silent until the next day.

Take two and call me in the morning

These two pieces really need to be read together. In today’s New York Times, media columnist David Carr takes a look at Gannett’s Journal News, in Westchester County, which has essentially fired the whole staff and invited everyone to reapply.

It sounds brutal — OK, it is brutal — but with the business model irretrievably broken, it makes perfect sense to blow everything up and start over. If it’s inevitable that the paper is going to end up with a much smaller staff, then it’s vital that the right people get to keep their jobs.

The second piece is a blog post by Howard Owens, the former GateHouse digital-publishing director who’s now publisher of the Batavian, a community news site covering the area between Buffalo and Rochester, N.Y.

Although much of Owens’ post is about why it makes sense for newspaper companies to separate print and online news operations, the heart of it is that since online advertising can only grow so much, the proper response is to cut expenses in order to reach break-even. He writes:

In a market where the newspaper newsroom might cost $10 million, I knew how to make $1 million online, or even $2 million, but I didn’t know — and still don’t — how to make $10 million.

So if I can make a million online, why do I need operate a $10 million newsroom, especially given the greater efficiencies of online publishing?

It’s possible to make money in online journalism. What may not be possible is for large, legacy news organizations — especially newspapers — to survive unless their executives are willing to rethink everything they do.

A media optimist’s latest venture

Dan Gillmor, whose 2004 book “We the Media: Grassroots Journalism for the People, by the People” helped launch the citizen-media revolution, has unveiled his latest book project.

Titled “Mediactive,” the idea, Gillmor writes, is to make sense of the new-media ventures growing out of the rubble. He also hopes to address the demand for quality news, which he believes is running well behind the burgeoning supply. He writes:

We have raised several generations of passive consumers of news and information. That’s not good enough anymore.

The media of today and tomorrow require us to become active users. And that’s a prime focus of this new project …

Among other things, Gillmor is founder and director of the Center for Citizen Media, whose East Coast base is Harvard Law School’s Berkman Center for Internet and Society. Back in 2006 I profiled him for CommonWealth Magazine. And earlier this year, I should say by way of full disclosure, he provided me with a valuable critique of my own book proposal.

Anyone interested in the future of journalism will want to pay close attention to Gillmor’s work-in-progress.

Arrogance and anger over newspapers’ decline

us dollar billsNewspapers executives have the right to charge whatever they want for their products, be it the print edition, Web-site access or speciality channels such as Kindle and mobile editions. The public, in turn, has the right to decide whether to buy or seek its news elsewhere.

What news organizations do not have a right to do is raise the price of what they produce by creating artificial scarcity through an illegal cartel.

Thus it was that Los Angeles Times media columnist Timothy Rutten’s latest commentary became the talk of the Twitterverse over the weekend. Jay Rosen, Dan Gillmor, Vin Crosbie and I were among those kicking Rutten’s column around.

Rutten, in calling for an exemption from federal law so that newspaper companies can collude on a plan to charge for online access, made some important points about government’s role in fostering a free and independent press. In particular, he singled out the favorable postal rates going back to the earliest days of the republic as a key factor in the rise of a vigorous Fourth Estate. (Paul Starr, in his 2006 book “The Creation of the Media,” traces those postal policies to Colonial times, and identifies them as an important reason that newspapers and magazines became a mass medium in the United States in a way that they never did in Europe.)

But Rutten undermines his argument with unwarranted arrogance, including flashes of anger, at what has happened to his business. Here is a particularly choice passage:

[I]f Congress acts as it should, it will do so not on behalf of newspapers but for their readers. The press, after all, does not assert 1st Amendment protections on its own behalf but as the custodian of such protections on behalf of the American people.

Stating that the press is the “custodian” of the First Amendment is breathtaking not only for its insular cluelessness, but also because it goes against basic constitutional principles. Rutten should re-read the Supreme Court’s landmark Branzburg v. Hayes decision of 1972, in which Justice Byron White explained in ringing language why it would be wrong to grant journalists a constitutional privilege to protect their anonymous sources:

[L]iberty of the press is the right of the lonely pamphleteer who uses carbon paper or a mimeograph just as much as of the large metropolitan publisher who utilizes the latest photocomposition methods.

I don’t think White got it entirely right — surely certain types of journalism could be protected, as opposed to a professional class of journalists. But he’s inspiring in his assertion that the First Amendment belongs to all of us, and that we the people, not the press alone, are its custodians. Today, of course, the pamphleteers are armed with computers; they are legion, and they are not lonely.

Like Rutten, I want to see the newspaper business find a way out of the mess it’s in. Outside of newspaper Web sites, sources of news that consumers do not have to pay for — principally television and radio stations and their Web sites — do a fine job with the basics of local coverage.

But let’s take the Boston Globe as an example of two entirely different dilemmas. Yesterday’s edition included two stories that required a considerable amount of journalistic enterprise — a deep analysis of Boston Mayor Tom Menino’s development record and an investigative feature into the death of 7-year-old Nathaniel Turner, whose father has been charged with his murder. Those are the types of stories that are too expensive to do in the world of fast, cheap Web journalism.

On the other hand, have you seen the new WBUR.org? Combining news from its local staff with reports from NPR, the station’s Web site has the makings of a high-quality online newspaper. If the Globe started charging for access to Boston.com, maybe the Boston Herald would follow suit. But WBUR (90.9 FM), as a public station with hundreds of thousands of listeners, is going to keep its Web access free — as will New England Cable News and the city’s broadcast television and radio stations. Given that there is a considerable amount of overlap in the Globe’s and WBUR’s audiences (affluent, well-educated, liberal), the Globe would charge for Web access at its peril.

Absolutely no one knows the way forward for the troubled newspaper business. My own hope is that, once the recession ends, newspapers can thrive through a combination of smaller-circulation but more-expensive print editions, subscription fees for non-Web speciality products for the Kindle, cell phones and the like, and a more imaginative approach to Web advertising.

What makes no sense whatsover is the Rutten plan: a backroom deal to charge for something that readers have made clear they are not willing to pay for.