Not quite the apocalypse after all

In my latest for the Guardian, I write that the Great Newspaper Meltdown of 2009, though certainly bad enough, didn’t quite live up to its advance billing.

Why? Corporate debt made newspapers look sicker than they really were; there is (alas) still room for further newsroom cuts; and publishers are finally getting smart about innovative ways to extract money from readers and advertisers.

Who said it?

I’m looking for some help with my Guardian column this week. Recently someone said that, even after recent budget cuts, the Washington Post newsroom was still bigger than it was during Watergate. Who said it? Got a link?

I’d also love to see any link you’ve got on the theme that the great Media Meltdown of 2009 turned out to be not as bad as some had predicted, especially with respect to newspaper closings.

Tough times at CNHI’s local newspapers

eagletribune_20091218In reporting on downsizing woes at local newspapers, it sometimes seems as though the Boston Globe and GateHouse Media are the only two players in Eastern Massachusetts. But they’re not alone.

Among the more significant is CNHI, a huge national chain that competes with GateHouse on the North Shore and in the Merrimack Valley, owning the Eagle-Tribune of North Andover, the Daily News of Newburyport, the Salem News and the Gloucester Daily Times.

This week, staff members received an e-mail from Al Getler, publisher of the Eagle-Tribune, the Gloucester paper and several smaller publications, announcing some holiday uncheer: a company-wide day off without pay that must be taken by Dec. 26. Media Nation received a copy of Getler’s e-mail earlier today.

“Folks, I know what a tough year it has been and please know how much I appreciate all of your hard work and dedication. I am seeing signs that things are slowly beginning to get better. My hope is that, in the second half of 2010, this is all a distant memory,” Getler wrote.

CNHI, based in Birmingham, Ala., is an investment for the Retired Alabama Teachers Association, whose members presumably are less than concerned about the quality of local news coverage north of Boston.

The Media Nation family subscribes to the Salem News, which does a remarkably good job despite a succession of furloughs and cutbacks. (Disclosure: Mrs. Media Nation is a former Salem News photographer.) This latest cut, though, seems like cruel and unnecessary punishment. The full text of Getler’s holiday message follows.

Dear Team,

Today I received an email from Donna Barrett, CEO of CNHI.

You have often heard me speak about the commitments we have to people that invest in our company. Donna described a critical financial target that is necessary for us to hit before the end of the year.

Unfortunately, hitting this target means we will take one additional day off without pay between today and December 26, 2009.

The requirements are this:

All hourly employees must take off eight hours without pay between now and December 26.  It is expected that no work will be done during this time. This applies to full- and part-time employees. Part-time employees’ work schedules will be reduced on a prorated basis.

A reduced schedule will also be implemented for salaried employees with a corresponding pay reduction.  Salaried employees must take off one day between now and December 26.

The way the North of Boston Media Group management team has decided to do this is as follows:

All newspaper offices will be closed for business on Christmas Eve. This means for many who were scheduled to work, this will become your unpaid day. If you planned to take that day off as a vacation day already, you now have to reschedule that vacation day.

Editorial, production and circulation will work on a minimized schedule for Christmas Eve. The schedule will be announced as soon as possible.

There will be no in bound telephone classified ads processed on Christmas Eve.

There is one less day to process ads as all salespeople are included in this additional day off. Plan accordingly and watch for production deadline changes.

Ads will be produced to announce this change in policy.

Please note that we will not have employee withholdings for benefits on our December 31 paychecks, which will help mitigate the impact on take home pay. This applies to those that have benefits deducted.

Folks, I know what a tough year it has been and please know how much I appreciate all of your hard work and dedication. I am seeing signs that things are slowly beginning to get better. My hope is that, in the second half of 2010, this is all a distant memory.

Please see your supervisor, manager or director with any questions you may have. And as always, feel free to contact me.

Best,

Al Getler

After tumult, status quo for the Times Co.

Downtown Worcester
Union Station, Worcester

With 2009 drawing to a close, it’s now possible to say something that would have been inconceivable six months ago: the New York Times Co. is still the owner of the Boston Globe and the Worcester Telegram & Gazette, and is likely to remain so for the foreseeable future.

Was it all a dream? Starting last spring, and stretching well into the summer, there was nothing but tumult. First the Times Co. demanded — and ultimately got — $20 million in concessions from the Globe’s unions. The drama was high, as management threatened to shut down the paper if the unions refused to meet its demands, while the Boston Newspaper Guild — by far the largest union at the Globe — rejected one set of concessions before finally bowing to the inevitable.

Then the Times Co. put both papers on the market. And, for a while, it looked like a significant restoration was in the works. A group headed by former Globe executive Steve Taylor emerged as a leading would-be possible buyer for the Globe, and former T&G editor Harry Whitin looked like he might be moving into the publisher’s office at his old paper.

But Times Co. executives decided to hold on to the Globe. Then, yesterday, they announced that the T&G was no longer for sale, either.

No doubt the papers were pulled off the market for a variety of reasons, both good and bad. Costs are down, circulation revenue is up thanks to a hefty price increase and, overall, the financial picture at both papers appears to be brighter than it was a year ago. On the other hand, is there any doubt that both papers would have been sold if Arthur Sulzberger and company had been able to get what they considered to be a fair price?

With things more or less the same as they ever were, members of the community have a right to feel as though they’ve been jerked around. It would be a good idea if the Times Co. devoted 2010 to rebuilding the Globe’s and the T&G’s ties to the community.

Naming Chris Mayer to be the Globe’s next publisher (he’ll have responsibilities for the Telegram & Gazette as well) was a smart first step. He’s energetic, he’s rooted in Greater Boston and he seems far more likely to be a presence on the local scene than his recent predecessors have been.

But both papers have a long way to go if they are to recover from the wounds they’ve suffered — wounds that are largely characteristic of what the entire industry is going through, but some of which were self-inflicted. The best thing the Times Co. can do next year in these parts is to make itself invisible.

Photo (cc) by Bree Bailey and republished here under a Creative Commons license. Some rights reserved.

Huffington-Murdoch hatefest hits D.C.

[youtube http://www.youtube.com/watch?v=1Dt2-mqgCZ8&hl=en_US&fs=1&]

New Haven Independent editor Paul Bass, on a busman’s holiday in Washington, covers dueling speeches by Huffington Post impresario Arianna Huffington and international media mogul Rupert Murdoch.

Murdoch has been much in the news of late for threatening to make his properties invisible to Google and to cut a deal with Google’s leading competitor, Microsoft’s Bing — the better to stop aggregators like HuffPost from “stealing” his content.

Particularly entertaining is a video (above) Bass posts of Huffington explaining to Murdoch how to insert a line of code that would stop Google from searching his sites.

Huffington and Murdoch spoke at a Federal Trade Commission workshop on the future of journalism.

What a Bing News deal might mean for journalism

cash_register_20091130I can’t remember the last time the media world was as excited about a business deal that may or may not be consummated as the one involving Microsoft and Rupert Murdoch. The reason, I think, is three-fold.

First, it potentially moves us beyond the tired old debate about pay walls (I say “potentially,” because we don’t know if Murdoch will give up on that misbegotten notion).

Second, it could provide an answer to the question of who should pay whom, and how.

Third, it could represent a monetary boost for paid journalism at a moment when the profession is in the midst of an existential crisis.

In simple terms, here’s how the deal might work. Microsoft is said to be offering to pay Murdoch and other newspaper publishers (and you’d need a lot of them; Rupe can’t do this alone) to make their sites invisible to Google, a simple matter that involves inserting a line of code. Thus if you wanted to search for a news story about, say, President Obama’s upcoming speech on Afghanistan, you would have use Microsoft’s Bing instead of Google.

Bing News would compete with Google’s automatically assembled Google News service. But, unlike Google, Microsoft would share advertising revenues from Bing News with the news organizations to which it is linking.

To be sure, Google News is the most benign of aggregators. It places no advertising on its home page. That’s important because it’s a customizable substitute front page. Most people read a news site by scanning headlines and ledes, and only occasionally clicking on a story. Thus, if Google were to try to make money from the Google News home page, it could rightly be accused of stealing the most valuable parts of newspaper stories and profiting from that theft. (And, as we know, there are aggregators that do precisely that. As I’ve argued before, Michael Wolff’s Newser may be the most blatant.)

If you search Google News, you will be shown ads related to what you’re looking for. But as Howard Owens has pointed out, if you are searching for a news story on a particular topic, then you are going to click through. Those are valuable readers whom Google is sending to news organizations. And, as Jeff Jarvis argues, it’s not Google’s fault if newspaper executives haven’t been able to figure out how to monetize the audience Google is sending to them.

With that bit of background out of the way, let’s turn this on its head. One of the things about Internet commerce that makes for such fascinating — and frustrating — debate is that it’s unclear which direction the money should be moving in. Even though Google has attempted to step lightly with its news service, Murdoch and some other news executives argue that Google should share ad revenues generated by Google News.

But imagine, if you will, an alternative universe in which newspaper sites were rolling in advertising revenues from readers Google sent their way, but in which Google itself couldn’t find a way to make any money. (Such a scenario requires you to believe a number of ridiculous things, but never mind.) Can you imagine what the debate would be? You’d hear demands that cash-fattened newspaper owners share some of their newly gotten wealth with Google. You’d hear threats that Google would exclude news sites that refused.

My point is that there isn’t really any underlying principle as to who ought to pay for what online. Rather, the debate is driven by who’s making money, who’s losing money and — here’s where we get back to Microsoft — the business model of any particular Internet company.

What is Microsoft’s business interest with respect to Bing? Simply this: to build market share, establishing Bing as a serious search alternative to Google. Bing has a long way to go, with 10 percent of the market to Google’s 65 percent. That said, Bing has received good reviews since its debut earlier this year. And it’s really the only search engine to emerge as any kind of rival to Google pretty much since Google slipped into view in the late 1990s.

Bing News, as a partner of news sites rather than a rival, would have some advantages over Google News. The biggest would be that it wouldn’t have to pussyfoot around with regard to advertising. Since it would be sharing revenue, it could assemble an ad-laden home page, and make its search results more advertising-driven than Google News’ are.

Since it would be sharing those revenues, the news organizations, rather than complain, would be cheering Microsoft on. And if users came to understand that they had to visit Bing in order to search, say, the world’s 100 or so biggest and best newspapers, then Bing would quickly gain market share at Google’s expense.

Sadly, this would represent a significant setback to Google’s vision of indexing all the world’s knowledge. But there has always been an inherent tension in leaving it to a private corporation to carry out such a utopian plan. Look at the ongoing battle over Google Books, which would benefit everyone, but none more than Google.

It would also represent business as usual for Microsoft, which dominated the 1980s and ’90s not by offering more to its customers but by crippling its competitors. This is a company that, as legend would have it, built market share for its spreadsheet, Excel, by rewriting MS-DOS — its Windows precursor — so that the leading program, Lotus 1-2-3, wouldn’t run properly. “The job’s not done till Lotus won’t run” is one variation of the supposed battle cry heard in Redmond. Paying newspapers to pull out of Google is just the latest iteration of that theme.

But will it work? Is there any way a Bing News service could generate the sort of advertising revenue that would make up for a significant chunk of what the traditional media have lost? Somehow it seems doubtful. Still, it strikes me as a far more worthy experiment than whatever Steven Brill has been cooking up with his paid-content scheme for lo these many months. I hope we’ll get a chance to see how this all plays out.

More on Murdoch and Microsoft

In my latest for the Guardian, I take a closer look at Rupert Murdoch’s dalliance with Microsoft, whose search engine, Bing, is emerging as the main competitor to Google.

The Murdoch-Microsoft story, which I first wrote about last week, got a huge boost yesterday in the Financial Times. Today the New York Times follows up.

Rupe to Google: Bing this, mate

Murdoch_on_BingTwo things are clear about Rupert Murdoch’s pronouncements that he will build a pay wall around his sites, and that he’ll make them invisible to Google’s search engine.

First, he’ll fail utterly if that’s all there is. (How much would you pay for NYPost.com? Yeah, I thought so.) Second, given his track record as a media visionary, we should be cautious not to assume that’s all there is. As I told Chris Lefkow of Agence France Presse a few days ago, Rupe has a history of being two or three steps ahead of everyone else.

Now, it’s unclear what Murdoch may have in mind, and it’s likely that’s because he doesn’t know yet, either. But a media-savvy Media Nation reader has been feeding me stories suggesting that newspaper publishers — including Murdoch — may be inching toward an embrace with Microsoft, whose well-regarded search engine, Bing, has quickly established itself as the number-two competitor to Google.

Imagine some of the ways that this might work. Let’s start with the fact that all any Web publisher has to do is insert some code into its site in order to stop Google News from including it in its search results. No one dares do that, because Google drives lots of traffic to those sites. But publishers have long chafed at Google’s refusal to share any of its ad revenue with them.

But if you had to use Bing rather than Google in order to find content from a number of Big Media players, then you’d have to broaden your searches to two engines. Murdoch and his fellow media moguls might keep their sites open (smart) in return for Microsoft sharing the revenue it earns from selling ads tied to news content.

Or Microsoft might devise a more fine-tuned digital-rights-management system so that content-providers could offer a variety of open, closed and semi-open options (not so smart). There might even be a way for Google to include such content in its own searches as long as it didn’t upset Bing’s infrastructure.

At TechCrunch, Mike Butcher describes meetings that Microsoft is already having with European publishers. According to Butcher, Microsoft is prepared to invest nearly $170,000 in research and development. (I realize this sounds a bit like Lorne Michaels’ offering the Beatles $3,000 to reunite on “Saturday Night Live.”)

Jason Calacanis imagines Microsoft making a pitch that goes something like this:

Want to search the New York Times, Wall Street Journal, USA Today and 3,894 other newspapers and magazine?

Well, then don’t go to Google because they don’t have them!

Go to Bing, home of quality content you can trust!

At Slate, Jack Shafer has more, with links from others hypothesizing what may be happening.

What’s clear is that Murdoch is going to try something dramatic, and that he’ll most likely have some major players on his side. What he’s saying right now may bear little resemblance to the strategy that ultimately emerges.

More: Poynter’s Rick Edmonds is thinking similar thoughts.

Earlier: Rupe prepares to take the plunge.

More on the cost of GlobeReader

What is the Boston Globe now charging if you want to get home delivery of the Sunday paper plus GlobeReader? When I called the subscription department yesterday, I got an answer that was so confusing I chose not to report it. But now it looks like rozzie02131 has figured it out.

The answer: $5 a week after an introductory offer. That’s an increase of nearly 43 percent over the old price of $3.50. But the new GlobeReader is a lot better. And it still works out to half the cost of seven-day home delivery.

Interestingly, the Globe appears to have turned its pricing model upside-down. Previously, you got GlobeReader for free if you were a Sunday subscriber. Now — given that GlobeReader by itself costs $5 a week — you get the Sunday paper for free if you sign up for GlobeReader.