Boston Globe staffers will return to the newsroom three days a week in May

Seldom seen for the past two years

Boston Globe journalists will be returning to the newsroom at least three days a week starting Tuesday, May 3, according to a message sent to the staff by Linda Pizzuti Henry, CEO of Boston Globe Media.

Henry’s message reflects optimism that COVID-19 has reached the stage where we can all live with it and manage it. Let’s hope she’s right. I imagine most Globe staff members will be happy to return. As Henry notes in her memo, the lack of downtown workers has had a devastating effect on the city’s economy as well.

Here is her full message.

Team,

Two years. We left our offices in March of 2020 with the hope that a few weeks would change the course of the virus spreading around the world. We informed, we comforted, we entertained, we helped where we could, and we got the critical news and information to our community when they needed it most.

And lately, our coverage has included an inspiring note of us emerging from this pandemic, with an increasing number of articles and columns about the declining infection numbers, offices reopening, what different companies are doing, and how important it is to the vitality of our city that people do come back to their offices.

As we all know, the world is different from 2020, and so going back to exactly the way things were is not our plan. We have been doing a lot of listening, a lot of reading, and a lot of deep thinking about how our business operations work. You have been able to get things done for two years despite trying circumstances, and the organization is thriving. The experience has allowed us to learn a lot about how we work. At the same time, we have missed the chance to think together in the same way. We have over 80 new people at the Exchange Place offices that we all really want to get to know. The connection, the ability to bring in more people to a conversation spontaneously, the ability for different parts of the organization to collaborate easily, the faster sharing of knowledge, the mentorship, the camaraderie of this special Globe community, the culture of being part of this historical organization filled with brilliant people — it has been harder to maintain. As a multimedia organization that is constantly innovating to provide the best possible journalism for our readers, we see the need and advantage of being together.

So, to balance our business need to work together and our understanding of how we can function well, we are going to start with a 3/2 schedule with three set days in the office and two flexible days. For this flexibility to work, we all need to be in the office on the same days — that way we all get the benefit and efficiency of working together in the same place at the same time. Input from managers across Exchange Place and a review of our operations have led us to the days of Tuesday, Wednesday, and Thursday in person in the office. Mondays and Fridays will be flexible for at least a few months, meaning you can work in the office or remote, as your work permits and as you prefer.

As an organization that is constantly learning and innovating, we will survey, listen, and reassess how it is working after a few months to see if adjustments are needed or if we have it right. “Right” means doing what is best for both this institution and for the people who make this institution what it is.

We are pacing the return in consideration of the month-long timing of various commuter passes, so we will officially be in person at the offices with our 3/2 schedule on Tuesday, May 3rd. To make this an easier re-entry, we are encouraging people to go into the office at least once a week in April — on whatever day works for you. Many of you have been going in regularly already and have been finding it productive. We are hearing from other companies that this helps with the transition back to the office.

Thank you for your help in this next transition. We believe that maintaining a physical office in the heart o

f the city matters. As a Boston institution dedicated to helping our community thrive, being there also matters.

Can’t wait to be back together,

Linda

A bogus libel suit raises some interesting questions about the limits of Section 230

Local internet good guy Ron Newman has prevailed in a libel and copyright-infringement suit brought by a plaintiff who claimed Newman had effectively published libelous claims about him by moving the Davis Square Community forum from one hosting service to another.

Adam Gaffin of Universal Hub has all the details, which I’m not going to repeat here. The copyright claim is so ridiculous that I’m going to pass over it entirely. What I do find interesting in the suit, filed by Jonathan Monsarrat, is his allegation that Newman was not protected by Section 230 of the Communications Decency Act because, in switching platforms from LiveJournal to Dreamwidth, he had to copy all the content into the new forum.

Section 230 holds online publishers harmless for any content posted online by third parties, which protects everyone from a small community newspaper whose website has a comments section to tech giants like Facebook and Twitter. The question is whether Newman, by copying content from one platform to another, thereby became the publisher of that content, which could open him to a libel claim. The U.S. Court of Appeals for the First Circuit said no, and put it this way:

Newman copied the allegedly defamatory posts from LiveJournal to Dreamwidth verbatim. He did not encourage or compel the original authors to produce the libelous information. And, in the manner and form of republishing the posts, he neither offered nor implied any view of his own about the posts. In short, Newman did nothing to contribute to the posts unlawfulness beyond displaying them on the new Dreamwidth website.

There’s no question that the court ruled correctly, and I hope that Monsarrat, who has been using the legal system to harass Newman for years, brings his ill-considered crusade to an end.

Nevertheless, the idea that a publisher could lose Section 230 protections might be more broadly relevant. Several years ago I wrote for GBH News that Congress ought to consider ending such protections for content that is promoted by algorithms. If Facebook wants to take a hands-off approach to what its users publish and let everything scroll by in reverse chronological order, then 230 would apply. But Facebook’s practice of using algorithms to drive engagement, putting divisive and anger-inducing content in front of its users in order to keep them logged in and looking at advertising, ought not to be rewarded with legal protections.

The futility of Monsarrat’s argument aside, his case raises the question of how much publishers may intervene in third-party content before they lose Section 230 protections. Maybe legislation isn’t necessary. Maybe the courts could decide that Facebook and other platforms that use algorithms become legally responsible publishers of content when they promote it and make it more likely to be seen than it would otherwise.

And congratulations to Ron Newman, a friend to many of us in the local online community. I got to know Ron way back in 1996, when he stepped forward and volunteered to add links to the online version of a story I wrote for The Boston Phoenix on the Church of Scientology and its critics. Ron harks back to the early, idealistic days of the internet. The digital realm would be a better place if there were more people like him.

‘Beat the Press’ looks at reporting from Ukraine, journo-branding and more

This week on the “Beat the Press” podcast: Reporting from Ukraine without a safety net. Should journalists market their own brand? Bigorexia and its discontents. Anthony Weiner is back — sort of. And our weekly Rants & Raves.

Our host, of course, is Emily Rooney, joined by Jon Keller, Lylah Alphonse and me. You can find us on Apple, Google and other platforms. Hope you’ll tune in!

Gannett falsely accuses the Journal of smear in report on ad-tech screw-up

They say Indianapolis is lovely in the summer. Photo (cc) 2009 by Willy Feng.

Earlier this week, The Wall Street Journal reported that a glitch in Gannett’s online advertising software had resulted in ads appearing in the wrong places. For instance, to cite an actual example, an ad that was intended for USA Today’s national online audience might instead appear on the website of the Indianapolis Star.

So how did Gannett respond? With a defensive press release that falsely claimed the Journal story “implies Gannett intentionally shared inaccurate information to advertisers over a period of nine months.”

No, it didn’t. You can read the full Journal story, by Patience Haggin, for yourself, but this seems relevant: “Gannett said in a statement that it provided the wrong information and that it regrets the error, which it said was unintentional.” There is not one sentence in Haggin’s article contradicting Gannett’s claim that the error was inadvertent. Of course, the mistake might have been related to the fact that Gannett’s workforce is notoriously overworked and underpaid, but the Journal article didn’t say that, either.

What the story does confirm is that no one knows what is going on in the murky world of programmatic advertising, where digital ad space is sold through automated auctions by Google and, in this case, Gannett. It’s not at all like buying a two-column, six-inch ad on page seven in your local print newspaper. As Braedon Vickers, the ad-industry researcher who discovered the error, told the Journal, “Programmatic advertising relies on a lot of data being self-reported by those selling the ads. That this issue went undetected for so long suggests that the processes in place to verify this information are not sufficient.”

Writing in the trade journal Editor & Publisher, Gretchen A. Peck observed that Gannett’s “value proposition and trust” were undermined by the error. But she also quoted Krzysztof Franaszek, the founder of Adalytics Research, who said it appeared exceedingly unlikely that Gannett’s deceptive practices were intentional:

I think it’s likely a simple ad ops error. We tried to analyze this phenomenon from a number of different angles to determine if there was some kind of material benefit to Gannett of doing this, and after an exhaustive enumeration of possibilities, we found no rational explanation of how this would benefit Gannett.

Among the brands affected by the screw-up, according to Vicker, were Nike, Ford, State Farm, Starbucks and Marriott. Gannett’s statement said the error involved less than $10 million in advertising.

Gannett is the country’s largest newspaper chain, owning 100 or so daily newspapers and many hundreds of other media properties in 46 states. The company controls a good share of the local news outlets in Greater Boston and environs — including a number of weekly papers that have gone digital-only in the past year, and which recently dumped community coverage from most of its non-daily titles.

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Newsprint shortage hits rural publishers hard

Supply-chain issues, coupled with the recent blockade by truckers in Canada, have resulted in a shortage of newsprint at rural newspapers.

Writing in the Rural Blog, Buck Ryan reports that some papers may go unprinted because of the paper shortage, which he attributes not just to the Canadian blockade but also to not enough truck drivers and to paper companies switching from newsprint to more lucrative products.

Ingrained reading habits combined with poor broadband access make print newspapers a still-viable medium in rural parts of the country, as I wrote last September. So this is the last thing that the struggling local news business needs right now.

After two years of COVID, we are older, sadder and wiser

Photo (cc) 2020 by actor812

Previously published at GBH News.

COVID-19 has been the central reality of our lives for two years now. But the moment it became real is different for each of us.

For me, it was Wednesday, March 11, 2020. That was the day when Northeastern University, where I teach, announced it was shutting down; when fans were sent home in the midst of an NBA game after a player tested positive; and when then-President Donald Trump delivered a rambling, unnerving address that sent the Dow Jones futures tumbling.

So yes, that’s when we all began to take COVID-19 seriously. But we really had no idea of what was to come. I remember telling my students that I hoped we’d be back in person in a few weeks. Now here we are, two years later, and schools, workplaces, stores and the like are still not fully back to normal, though the situation is certainly far better than it once was.

The arc of our progression from hopefulness to humility can be traced in how Trump and President Joe Biden have spoken about the pandemic. Trump virtually never said an honest word when discussing COVID, telling us over and over during the final months of his presidency that it was no big deal.

Still, a statement he made on Feb. 27, 2020, stands out for its audacious mendacity. “It’s going to disappear,” he said. “One day — it’s like a miracle — it will disappear. And from our shores, we — you know, it could get worse before it gets better. It could maybe go away. We’ll see what happens. Nobody really knows.”

Well, the miracle failed to materialize. By Election Day, nearly 233,000 Americans had died of COVID-19, and we still had nothing to protect ourselves except masks and social distancing.

If Trump’s optimism in the early days of the pandemic proved illusory, there were reasons to be hopeful a year later. Effective vaccines began coming online, and tens of millions of Americans rushed to get the shots. By the Fourth of July, President Joe Biden was cautiously hailing the return to something like normal.

“Don’t get me wrong, COVID-19 has not been vanquished,” he said. “We all know powerful variants have emerged, like the delta variant, but the best defense against these variants is to get vaccinated.” He added: “So, today, while the virus hasn’t been vanquished, we know this: It no longer controls our lives. It no longer paralyzes our nation. And it’s within our power to make sure it never does again.”

We all know what happened next. Delta proved to be far more contagious than the earlier forms of COVID-19. Combined with the maddening, inexplicable refusal among many Americans — disproportionately Trump supporters — to get vaccinated or even wear masks, we experienced a horrifying fall infection rate surge. And then it started to abate.

Until it didn’t.

We were riding home from a Thanksgiving visit with family when I saw a story on my phone about yet another COVID-19 variant, this one out of South Africa. Dubbed omicron, the variant proved to be wildly more contagious than delta, although it seemed to have welcome characteristics as well, such as causing milder illness. Still, omicron ripped through the population, even striking those who had been “triple-vaxxed,” though the rate of severe illness and death among that group was blessedly low.

So here we are again. Two years into the pandemic, we are older, sadder and wiser. The omicron surge has faded as rapidly as it began. But, as I write, some 959,000 Americans have now died of COVID, and the virus seems likely to be with us for years to come. A year ago, we might have exhaled in delight at the prospect of vaccinating our way out of all this. Now we’re just holding our breath.

“We will continue to combat the virus as we do other diseases. And because this is a virus that mutates and spreads, we will stay on guard,” Biden said cautiously in his State of the Union address last week. He added: “I cannot promise a new variant won’t come. But I can promise you we’ll do everything within our power to be ready if it does.”

That’s a long way from saying, as Trump did, that COVID-19 will miraculously “disappear.” It’s also a dialing back of the optimism Biden expressed last summer. But it’s realistic.

Unfortunately, the ongoing stresses caused by COVID-19 come amid other disorienting events. The economy is growing rapidly, but inflation is eating up wage gains. Political strife continues, with a sizable portion of the electorate claiming to believe Trump’s lies that the 2020 election was stolen from him. The planet is still warming.

Looming over all of this is the terrible war being waged by Russia against Ukraine. We feel helpless as increasingly horrific images are beamed onto our televisions and digital devices.

Existence feels fragile. Looking back, it seems as though COVID-19 ushered in a new age of uncertainty. I hope we get through this together.

Lex Weaver of The Scope explains how to practice journalism as an act of service

Lex Weaver. Photo by Ruby Wallau via Northeastern University.

Lex Weaver is editor-in-chief of The Scope, published by Northeastern University’s School of Journalism. The Scope is a digital magazine focused on telling stories of justice, hope and resilience in Greater Boston, with an emphasis on communities of color. Their mission: practicing journalism as an act of service. They work to amplify the voices of those overlooked by traditional media.

The current version of The Scope launched in the fall of 2017 and was based on a brilliant prototype created by then graduate students Emily Hopkins (now a data reporter at ProPublica), Priyanka Ketkar (now a multimedia editor at Lakes District News in British Columbia) and Brilee Weaver (now a social media manager for Northeastern’s external affairs office.) As our Northeastern colleague Meg Heckman, The Scope’s first adviser, reminded us the other day, it was initially called The Docket, but we changed the name for a couple of reasons: 1) We wanted to cover more than criminal justice; 2) people outside of Northeastern thought we were a project of the law school.

Thanks to a Poynter-Koch Fellowship, The Scope has a full-time editor-in-chief. Catherine McGloin was The Scope’s first full-time editor and our inaugural Poynter fellow. She started in the summer of 2019 and did a tremendous amount of work to build both content and audience — a feature called Changemakers, editor coffee hours in Nubian Square and email newsletters were all her idea. She was followed by Ha Ta.

Lex has continued to help The Scope grow in terms of content, audience and partnerships.

In our weekly Quick Takes, I look at The Boston Globe as it turns 150, and Ellen Clegg reports on a California bill aimed at funding local public interest journalism.

You can listen to our conversation here and subscribe through your favorite podcast app.

How events-as-journalism cast a New York Times story in a different light

It was an unremarkable story. On Jan. 26, The New York Times published a real-estate feature about Robbinsville, New Jersey, a community that has become increasingly prosperous and desirable since changing its name from Washington Township 15 years ago. But the article contained within it the kernel of an unpleasant truth that it would take a smaller news organization to highlight.

The Times story, by Dave Caldwell, included this:

A few years after the opening of the mixed-use Town Center development of shops, restaurants and residences, one of the first of its kind in the state, Amazon opened a fulfillment center in Robbinsville in 2014, and a corner of the township became a warehouse hub. So the township was able to build a high school, a municipal building and a police training facility without raising property taxes. That drew more residents and, in turn, more businesses….

The Amazon fulfillment center and other warehouses are on the eastern side of the Turnpike, providing separation from Town Center.

Pretty innocuous-sounding. But warehouse development is a hot issue in New Jersey — so hot that it was the subject of an hour-long event last Wednesday sponsored by NJ Spotlight News, one of the news organizations being tracked by Ellen Clegg and me for our book project, “What Works: The Future of Local News.” Spotlight, a nonprofit that focuses on state politics and policy, merged several years ago with NJ PBS.

Events can be another way of doing journalism, and Spotlight does a lot of them. The one I attended, titled “Warehouse Growth in New Jersey: Impacts and Opportunities,” shed some unexpected light on the Times’ assertions. The keynote speaker, Micah Rasmussen, director of the Rebovich Institute for New Jersey Politics at Rider University, explained it this way:

About a month ago, The New York Times had a great profile of Robbinsville and all its progress. And it gleefully pointed out that its proud warehouse development was sited far from its Town Center, as if that were some remarkable feat. What the Times didn’t mention was that Robbinsville residents enjoy all the tax benefits of those warehouses with none of their impacts. Because what they’ve managed to do is outsource them completely to Allentown and Upper Freehold, where they’ve dumped them on their border. The traffic, air pollution, crime and noise that are all centered on the residential areas of two communities that derive exactly none of their benefits that don’t stop at the municipal border. It’s a nice trick if you can manage it, and it’s Exhibit A for why we desperately need to think beyond municipal borders.

Rasmussen’s point was that regional and state governments need to regulate runaway warehouse development in New Jersey in order to prevent exactly the kind of situation that the Times praised — locating the facilities on the outskirts, where they detract from the quality of life in other communities.

Micah Rasmussen

Before sitting in on the webinar, I had no idea what an issue warehouse development is in New Jersey. I am not going to go into any details except to observe that Rasmussen and the panelists, moderated by Spotlight reporter Jon Hurdle, had plenty to talk about.

One of the panelists, Kim Gaddy, national environmental justice director of Clean Water Action and a New Jersey activist, spoke passionately about the disproportionate effects of warehouse development on communities of color.

“When we think about the proliferation of warehouses throughout our region and concentrated in Black, brown and low-wealth communities that have historically borne the brunt of this,” she said, “it is for this reason that we believe that we cannot talk about where or how warehouses are distributed but why is it that we need these facilities in the first place.”

Kim Gaddy

The rest of the panel comprised a representative from the warehouse industry; an official from the New Jersey League of Municipalities; and the executive director of New Jersey Future, a planning and land-use organization.

My purpose in attending was not to become an expert on New Jersey’s warehouse issues. Rather, I wanted to see how a small news organization makes use of events to extend its reach. The webinar itself reached nearly 250 people, and is now the subject of a story on Spotlight’s website. The discussion also provided ample material for follow-up stories.

There was nothing especially wrong with that New York Times story. But there was a lot more to it — and it takes journalism that is invested in the communities it covers to bring that to light.

Sociopathy on wheels along the Minuteman Bikeway

The Minuteman Bikeway, looking west at Lake Street in East Arlington.

One of the best parts about living just north and west of Boston is easy access to the Minuteman Bikeway, a 10-mile paved path that extends from the Alewife T station, at the Cambridge-Arlington line, to Bedford Center. There are also spurs to Somerville, Belmont and Concord. I’ve biked, run and walked on it many times since we moved back to the area seven years ago.

On Saturday, though, I saw something I’d never witnessed before. I was running west, coming up to Lake Street in East Arlington, when the driver of a car pulled up to the path and proceeded to drive onto it, make a three-point turn, and then head off. I don’t think it was possible that he was confused about what he was doing. It was pure sociopathy.

I tweeted about it, and it went modestly viral:

It turns out that there are people in East Arlington who’ve been tracking such incidents — and that what I witnessed was actually predicted back in 2017, when plans were unveiled to improve the Minuteman crossing at Lake Street.

https://twitter.com/PetruSofio/status/1500207823141195776

A couple of years ago I was running along a different stretch of the Minuteman at night, with a headlamp, when a driver lurched onto the path and started heading toward me. In that case I think he realized he’d made a mistake and appeared to be trying to figure out how to get off the path.

So what could be done? I suggested a couple of concrete barriers, but someone advised that you need to be able to get ambulances down the path. Someone else suggested collapsible bollards.

Certainly you need something. Riding your bike on a busy city street is dangerous, even when decent bike lanes have been established. You ought to feel as though you’re safe on a designated bike path.