GBH News GM Pam Johnston on how public media can help fill the local news gap

GBH News general manager Pam Johnston. Photo © 2021 by Dominic Gagliardo Chavez/GBH.

Pam Johnston, general manager for news with GBH, has a deep background in local television in Boston at WLVI (Channel 56), and earlier at local stations in Raleigh, North Carolina, and Portland, Maine. At GBH, which is a public media company, she has a broad portfolio. She is responsible for local and regional news operations across all platforms, including radio, television and digital. She also supervises GBH’s contributions to two NPR programs, “Morning Edition” and “All Things Considered.”

Johnston joined GBH in 2012 as director of audience development for “Frontline,” the national investigative series, where she is credited with diversifying the audience and connecting them with long-form documentaries, virtual reality experiences and podcasts.

I have a Quick Take on a multimillion-dollar glitch in ad tech by Gannett, and Ellen Clegg reports on a union survey of workers at Tribune Publishing (now owned by Alden Global Capital) that reveals big gaps in pay equity.

You can listen to our conversation here and subscribe through your favorite podcast app.

Republicans have a Putin problem — and the media need to stop glossing over it

Madison Cawthorn. Photo (cc) 2020 by Gage Skidmore.

Previously published at GBH News.

Madison Cawthorn didn’t get the memo.

Sometime in early March, the extremist Republican congressman from North Carolina decided to go off on Ukrainian President Volodymyr Zelenskyy. “Remember that Zelenskyy is a thug,” Cawthorn told supporters. “Remember that the Ukrainian government is incredibly corrupt and is incredibly evil and has been pushing woke ideologies.”

If Cawthorn had spoken, say, a month earlier, he might have earned the praise of former President Donald Trump and gotten invited to trash Zelenskyy some more on Tucker Carlson’s Fox News program. But that was before Zelenskyy had emerged as a heroic figure, standing up to Russia’s invasion of his country with a combination of eloquence and courage. “I need ammunition, not a ride,” he said to those who thought he should flee.

So former George W. Bush adviser Karl Rove, the sort of establishment Republican who was frozen out during the Trump era, used his Wall Street Journal column to let his readers know that Republicans like Cawthorn and Ohio Senate candidate J.D. Vance (“I don’t really care what happens to Ukraine one way or another”) are outliers — and that the party is oh-so-very supportive of Zelenskyy. “Republican members of Congress, candidates and commentators echoing Mr. Trump’s isolationism and Kremlin apologetics are out of sync with GOP voters,” Rove wrote.

WRAL.com of North Carolina, which obtained video of Cawthorn taking the Kremlin line, pushed that message even harder, stressing in its lead that Cawthorn’s vile rhetoric was at odds with his party and calling it “a comment that runs counter to the overwhelming share of Republicans with a favorable view of the leader fending off a military invasion from Russia.”

Oh, please. Can we get real for a moment? Yes, Rove and WRAL cited poll numbers that show Republicans, like most Americans, are now pro-Zelenskyy and support Ukraine in fending off the massive Russian invasion. But that is an exceptionally recent phenomenon.

In January, for instance, a poll by The Economist and YouGov found that Republicans viewed Vladimir Putin more favorably than President Joe Biden, Vice President Kamala Harris and House Speaker Nancy Pelosi — hardly surprising after years of pro-Putin pronouncements by Trump.

No wonder former secretary of state Mike Pompeo, who’d like to run for president, told Fox News that Putin is “a very talented statesman” with “lots of gifts” who “knows how to use power,” as Eric Boehlert, who tracks conservative bias on the part of the mainstream media, took note of.

Now, some of this reflects a split between the Republican Party’s right wing and its extreme right wing. Way out on the authoritarian fringes, figures such as Carlson and Steve Bannon have long admired Putin for his unabashed, anti-democratic espousal of white Christian dominance and attacks on LGBTQ folks. Politicians such as Cawthorn, Vance and Pompeo, rather than standing up for principle, are trying to thread the needle.

Meanwhile, their less extreme counterparts, including House Minority Leader Kevin McCarthy and Senate Minority Leader Mitch McConnell, have flipped from coddling Trump, Putin and Russia to claiming that Biden is to blame for the invasion and the high gas prices it has led to.

All of this has a historical context. As everyone knows, or ought to know, Putin has represented an existential threat to Ukraine since 2014, when he invaded the Ukrainian peninsula of Crimea and incorporated it into Russia. Putin appears to be gripped by the idea of a Greater Russia, of which in his mind Ukraine is a part. Ukraine was a Soviet republic, and Putin has always expressed nostalgia for the U.S.S.R. But the two countries’ ties go back centuries, and apparently no one cares about that more deeply than Putin.

Into this box of dry kindling came the spark of Trump in 2016. His numerous statements of support for Putin and pro-Russia actions couldn’t possibly all be listed here, but a few that pertain to Ukraine stand out. One of Trump’s campaign managers, Paul Manafort, had worked for a pro-Russian political faction in Ukraine and, upon being forced out, offered his services to Trump free of charge. You may also recall that a plank in that year’s Republican platform guaranteeing Ukraine’s security was mysteriously watered down — and a delegate to that year’s convention later said she was asked directly by Trump to support the change. (Manafort later went to prison for financial crimes he committed in Ukraine, only to be pardoned by Trump.)

That was followed by revelations in the fall of 2019 that Trump, in a phone call to Zelenskyy, demanded dirt on Biden in return for military assistance — assistance that Ukraine needed desperately to deter Russian aggression. Trump was impeached over that massive scandal. Yet not a single Republican House member (not even Liz Cheney) supported impeachment, and only one Republican senator — Mitt Romney — voted to remove Trump from office.

As detailed a month ago by The Washington Post, Trump has continued to praise Putin, hailing his war against Ukraine as “genius” and “savvy,” while Trumpers like U.S. Rep. Paul Gosar of Arizona sneer, “We should just call ourselves Ukraine and then maybe we can get NATO to engage and protect our border.”

Mother Jones reported over the weekend that Russian media outlets have been ordered to quote Tucker Carlson as much as possible. Joe Kent, a Trump-endorsed Republican congressional candidate in Washington state, endorsed Cawthorn’s eruption this past Saturday and went him one better, tweeting: “Zelenskyy was installed via a US backed color revaluation [sic], his goal is to move his country west so he virtue signals in woke ideology while using nazi battalions to crush his enemies. He was also smart enough to cut our elite in on the graft. @CawthornforNC nailed it.”

There was a time when, as the old saying went, politics stopped at the water’s edge. That wasn’t always good policy, as elected officials came under withering attack when they dared to criticize misbegotten actions such as the wars in Vietnam and Iraq. But there was a virtue to it as well. When we go to war or, in the case of Ukraine, engage in high-wire diplomacy aimed at ending a war, it’s that much harder when critics are sniping at our leaders. Can you imagine if Republicans had gone on television in 1962 to say that Nikita Khrushchev was right to place Soviet missiles in Cuba?

Claiming that Republicans are united in supporting Ukraine doesn’t make it so. Some are, some aren’t. It’s shocking that a few fringe figures like Cawthorn and Kent are openly criticizing Zeleneskyy even now — but it’s just as shocking that praise for Putin was a mainstream Republican position as recently as a month or so ago.

Unfortunately, the media’s tendency to flatten out and normalize aberrant behavior by the Republicans will prevent this from growing into an all-out crisis for the party. We’ll move on to the next thing, whether it be expressing faux outrage over Vice President Harris and Secretary of Transportation Pete Buttigieg’s touting electric cars while gas prices are high (what better time?) or Biden’s latest miserable polling numbers.

Anything that enables our feckless media to cover politics as the same old both-sides game that it used to be.

Boston Globe staffers will return to the newsroom three days a week in May

Seldom seen for the past two years

Boston Globe journalists will be returning to the newsroom at least three days a week starting Tuesday, May 3, according to a message sent to the staff by Linda Pizzuti Henry, CEO of Boston Globe Media.

Henry’s message reflects optimism that COVID-19 has reached the stage where we can all live with it and manage it. Let’s hope she’s right. I imagine most Globe staff members will be happy to return. As Henry notes in her memo, the lack of downtown workers has had a devastating effect on the city’s economy as well.

Here is her full message.

Team,

Two years. We left our offices in March of 2020 with the hope that a few weeks would change the course of the virus spreading around the world. We informed, we comforted, we entertained, we helped where we could, and we got the critical news and information to our community when they needed it most.

And lately, our coverage has included an inspiring note of us emerging from this pandemic, with an increasing number of articles and columns about the declining infection numbers, offices reopening, what different companies are doing, and how important it is to the vitality of our city that people do come back to their offices.

As we all know, the world is different from 2020, and so going back to exactly the way things were is not our plan. We have been doing a lot of listening, a lot of reading, and a lot of deep thinking about how our business operations work. You have been able to get things done for two years despite trying circumstances, and the organization is thriving. The experience has allowed us to learn a lot about how we work. At the same time, we have missed the chance to think together in the same way. We have over 80 new people at the Exchange Place offices that we all really want to get to know. The connection, the ability to bring in more people to a conversation spontaneously, the ability for different parts of the organization to collaborate easily, the faster sharing of knowledge, the mentorship, the camaraderie of this special Globe community, the culture of being part of this historical organization filled with brilliant people — it has been harder to maintain. As a multimedia organization that is constantly innovating to provide the best possible journalism for our readers, we see the need and advantage of being together.

So, to balance our business need to work together and our understanding of how we can function well, we are going to start with a 3/2 schedule with three set days in the office and two flexible days. For this flexibility to work, we all need to be in the office on the same days — that way we all get the benefit and efficiency of working together in the same place at the same time. Input from managers across Exchange Place and a review of our operations have led us to the days of Tuesday, Wednesday, and Thursday in person in the office. Mondays and Fridays will be flexible for at least a few months, meaning you can work in the office or remote, as your work permits and as you prefer.

As an organization that is constantly learning and innovating, we will survey, listen, and reassess how it is working after a few months to see if adjustments are needed or if we have it right. “Right” means doing what is best for both this institution and for the people who make this institution what it is.

We are pacing the return in consideration of the month-long timing of various commuter passes, so we will officially be in person at the offices with our 3/2 schedule on Tuesday, May 3rd. To make this an easier re-entry, we are encouraging people to go into the office at least once a week in April — on whatever day works for you. Many of you have been going in regularly already and have been finding it productive. We are hearing from other companies that this helps with the transition back to the office.

Thank you for your help in this next transition. We believe that maintaining a physical office in the heart o

f the city matters. As a Boston institution dedicated to helping our community thrive, being there also matters.

Can’t wait to be back together,

Linda

A bogus libel suit raises some interesting questions about the limits of Section 230

Local internet good guy Ron Newman has prevailed in a libel and copyright-infringement suit brought by a plaintiff who claimed Newman had effectively published libelous claims about him by moving the Davis Square Community forum from one hosting service to another.

Adam Gaffin of Universal Hub has all the details, which I’m not going to repeat here. The copyright claim is so ridiculous that I’m going to pass over it entirely. What I do find interesting in the suit, filed by Jonathan Monsarrat, is his allegation that Newman was not protected by Section 230 of the Communications Decency Act because, in switching platforms from LiveJournal to Dreamwidth, he had to copy all the content into the new forum.

Section 230 holds online publishers harmless for any content posted online by third parties, which protects everyone from a small community newspaper whose website has a comments section to tech giants like Facebook and Twitter. The question is whether Newman, by copying content from one platform to another, thereby became the publisher of that content, which could open him to a libel claim. The U.S. Court of Appeals for the First Circuit said no, and put it this way:

Newman copied the allegedly defamatory posts from LiveJournal to Dreamwidth verbatim. He did not encourage or compel the original authors to produce the libelous information. And, in the manner and form of republishing the posts, he neither offered nor implied any view of his own about the posts. In short, Newman did nothing to contribute to the posts unlawfulness beyond displaying them on the new Dreamwidth website.

There’s no question that the court ruled correctly, and I hope that Monsarrat, who has been using the legal system to harass Newman for years, brings his ill-considered crusade to an end.

Nevertheless, the idea that a publisher could lose Section 230 protections might be more broadly relevant. Several years ago I wrote for GBH News that Congress ought to consider ending such protections for content that is promoted by algorithms. If Facebook wants to take a hands-off approach to what its users publish and let everything scroll by in reverse chronological order, then 230 would apply. But Facebook’s practice of using algorithms to drive engagement, putting divisive and anger-inducing content in front of its users in order to keep them logged in and looking at advertising, ought not to be rewarded with legal protections.

The futility of Monsarrat’s argument aside, his case raises the question of how much publishers may intervene in third-party content before they lose Section 230 protections. Maybe legislation isn’t necessary. Maybe the courts could decide that Facebook and other platforms that use algorithms become legally responsible publishers of content when they promote it and make it more likely to be seen than it would otherwise.

And congratulations to Ron Newman, a friend to many of us in the local online community. I got to know Ron way back in 1996, when he stepped forward and volunteered to add links to the online version of a story I wrote for The Boston Phoenix on the Church of Scientology and its critics. Ron harks back to the early, idealistic days of the internet. The digital realm would be a better place if there were more people like him.

‘Beat the Press’ looks at reporting from Ukraine, journo-branding and more

This week on the “Beat the Press” podcast: Reporting from Ukraine without a safety net. Should journalists market their own brand? Bigorexia and its discontents. Anthony Weiner is back — sort of. And our weekly Rants & Raves.

Our host, of course, is Emily Rooney, joined by Jon Keller, Lylah Alphonse and me. You can find us on Apple, Google and other platforms. Hope you’ll tune in!

Gannett falsely accuses the Journal of smear in report on ad-tech screw-up

They say Indianapolis is lovely in the summer. Photo (cc) 2009 by Willy Feng.

Earlier this week, The Wall Street Journal reported that a glitch in Gannett’s online advertising software had resulted in ads appearing in the wrong places. For instance, to cite an actual example, an ad that was intended for USA Today’s national online audience might instead appear on the website of the Indianapolis Star.

So how did Gannett respond? With a defensive press release that falsely claimed the Journal story “implies Gannett intentionally shared inaccurate information to advertisers over a period of nine months.”

No, it didn’t. You can read the full Journal story, by Patience Haggin, for yourself, but this seems relevant: “Gannett said in a statement that it provided the wrong information and that it regrets the error, which it said was unintentional.” There is not one sentence in Haggin’s article contradicting Gannett’s claim that the error was inadvertent. Of course, the mistake might have been related to the fact that Gannett’s workforce is notoriously overworked and underpaid, but the Journal article didn’t say that, either.

What the story does confirm is that no one knows what is going on in the murky world of programmatic advertising, where digital ad space is sold through automated auctions by Google and, in this case, Gannett. It’s not at all like buying a two-column, six-inch ad on page seven in your local print newspaper. As Braedon Vickers, the ad-industry researcher who discovered the error, told the Journal, “Programmatic advertising relies on a lot of data being self-reported by those selling the ads. That this issue went undetected for so long suggests that the processes in place to verify this information are not sufficient.”

Writing in the trade journal Editor & Publisher, Gretchen A. Peck observed that Gannett’s “value proposition and trust” were undermined by the error. But she also quoted Krzysztof Franaszek, the founder of Adalytics Research, who said it appeared exceedingly unlikely that Gannett’s deceptive practices were intentional:

I think it’s likely a simple ad ops error. We tried to analyze this phenomenon from a number of different angles to determine if there was some kind of material benefit to Gannett of doing this, and after an exhaustive enumeration of possibilities, we found no rational explanation of how this would benefit Gannett.

Among the brands affected by the screw-up, according to Vicker, were Nike, Ford, State Farm, Starbucks and Marriott. Gannett’s statement said the error involved less than $10 million in advertising.

Gannett is the country’s largest newspaper chain, owning 100 or so daily newspapers and many hundreds of other media properties in 46 states. The company controls a good share of the local news outlets in Greater Boston and environs — including a number of weekly papers that have gone digital-only in the past year, and which recently dumped community coverage from most of its non-daily titles.

Please support this free source of news and commentary by becoming a member for just $5 a month.

Newsprint shortage hits rural publishers hard

Supply-chain issues, coupled with the recent blockade by truckers in Canada, have resulted in a shortage of newsprint at rural newspapers.

Writing in the Rural Blog, Buck Ryan reports that some papers may go unprinted because of the paper shortage, which he attributes not just to the Canadian blockade but also to not enough truck drivers and to paper companies switching from newsprint to more lucrative products.

Ingrained reading habits combined with poor broadband access make print newspapers a still-viable medium in rural parts of the country, as I wrote last September. So this is the last thing that the struggling local news business needs right now.

After two years of COVID, we are older, sadder and wiser

Photo (cc) 2020 by actor812

Previously published at GBH News.

COVID-19 has been the central reality of our lives for two years now. But the moment it became real is different for each of us.

For me, it was Wednesday, March 11, 2020. That was the day when Northeastern University, where I teach, announced it was shutting down; when fans were sent home in the midst of an NBA game after a player tested positive; and when then-President Donald Trump delivered a rambling, unnerving address that sent the Dow Jones futures tumbling.

So yes, that’s when we all began to take COVID-19 seriously. But we really had no idea of what was to come. I remember telling my students that I hoped we’d be back in person in a few weeks. Now here we are, two years later, and schools, workplaces, stores and the like are still not fully back to normal, though the situation is certainly far better than it once was.

The arc of our progression from hopefulness to humility can be traced in how Trump and President Joe Biden have spoken about the pandemic. Trump virtually never said an honest word when discussing COVID, telling us over and over during the final months of his presidency that it was no big deal.

Still, a statement he made on Feb. 27, 2020, stands out for its audacious mendacity. “It’s going to disappear,” he said. “One day — it’s like a miracle — it will disappear. And from our shores, we — you know, it could get worse before it gets better. It could maybe go away. We’ll see what happens. Nobody really knows.”

Well, the miracle failed to materialize. By Election Day, nearly 233,000 Americans had died of COVID-19, and we still had nothing to protect ourselves except masks and social distancing.

If Trump’s optimism in the early days of the pandemic proved illusory, there were reasons to be hopeful a year later. Effective vaccines began coming online, and tens of millions of Americans rushed to get the shots. By the Fourth of July, President Joe Biden was cautiously hailing the return to something like normal.

“Don’t get me wrong, COVID-19 has not been vanquished,” he said. “We all know powerful variants have emerged, like the delta variant, but the best defense against these variants is to get vaccinated.” He added: “So, today, while the virus hasn’t been vanquished, we know this: It no longer controls our lives. It no longer paralyzes our nation. And it’s within our power to make sure it never does again.”

We all know what happened next. Delta proved to be far more contagious than the earlier forms of COVID-19. Combined with the maddening, inexplicable refusal among many Americans — disproportionately Trump supporters — to get vaccinated or even wear masks, we experienced a horrifying fall infection rate surge. And then it started to abate.

Until it didn’t.

We were riding home from a Thanksgiving visit with family when I saw a story on my phone about yet another COVID-19 variant, this one out of South Africa. Dubbed omicron, the variant proved to be wildly more contagious than delta, although it seemed to have welcome characteristics as well, such as causing milder illness. Still, omicron ripped through the population, even striking those who had been “triple-vaxxed,” though the rate of severe illness and death among that group was blessedly low.

So here we are again. Two years into the pandemic, we are older, sadder and wiser. The omicron surge has faded as rapidly as it began. But, as I write, some 959,000 Americans have now died of COVID, and the virus seems likely to be with us for years to come. A year ago, we might have exhaled in delight at the prospect of vaccinating our way out of all this. Now we’re just holding our breath.

“We will continue to combat the virus as we do other diseases. And because this is a virus that mutates and spreads, we will stay on guard,” Biden said cautiously in his State of the Union address last week. He added: “I cannot promise a new variant won’t come. But I can promise you we’ll do everything within our power to be ready if it does.”

That’s a long way from saying, as Trump did, that COVID-19 will miraculously “disappear.” It’s also a dialing back of the optimism Biden expressed last summer. But it’s realistic.

Unfortunately, the ongoing stresses caused by COVID-19 come amid other disorienting events. The economy is growing rapidly, but inflation is eating up wage gains. Political strife continues, with a sizable portion of the electorate claiming to believe Trump’s lies that the 2020 election was stolen from him. The planet is still warming.

Looming over all of this is the terrible war being waged by Russia against Ukraine. We feel helpless as increasingly horrific images are beamed onto our televisions and digital devices.

Existence feels fragile. Looking back, it seems as though COVID-19 ushered in a new age of uncertainty. I hope we get through this together.