Report shows how the media failed us in the 2016 campaign

Photo (cc) 2016 by Mike Mozart.
Photo (cc) 2016 by Mike Mozart.

In a close election, you can point to any single factor and say that was responsible for the outcome. The presidential election was not close in the popular vote (Hillary Clinton is ahead by 2.7 million votes), but the margin of victory in the states that put Donald Trump over the top in the Electoral College (Pennsylvania, Michigan, and Wisconsin) was narrow indeed.

Now comes Thomas E. Patterson of the Shorenstein Center on Media, Politics and Public Policy, part of Harvard’s Kennedy School, to tell us that the press failed in its coverage of the general-election campaign. Plenty of us have been making the same argument, though I tend to believe that the coverage of Trump was so wildly negative that the more plausible explanation is his voters knew and didn’t care.

But Patterson takes that into account. His data-based findings show that coverage of Trump and Clinton was more or less equally negative. As a result, the landscape flattened out, with voters deciding Clinton’s emails were every bit as serious as Trump’s bragging about sexual assault, his hateful rhetoric, his dubious business dealings, and on and on and on. Patterson’s report is chock full of quotable excerpts. Here’s a good one:

[I]ndiscriminate criticism has the effect of blurring important distinctions. Were the allegations surrounding Clinton of the same order of magnitude as those surrounding Trump? It’s a question that journalists made no serious effort to answer during the 2016 campaign. They reported all the ugly stuff they could find, and left it to the voters to decide what to make of it. Large numbers of voters concluded that the candidates’ indiscretions were equally disqualifying and made their choice, not on the candidates’ fitness for office, but on less tangible criteria—in some cases out of a belief that wildly unrealistic promises could actually be kept.

Patterson also finds that Trump got more coverage than Clinton, giving him the opportunity to define both himself and her. Another important observation: Even when coverage of both candidates is uniformly negative, it tends to help the political right, since it’s conservatives who are promoting the message that government doesn’t work.

Clinton's "scandal" coverage, week by week, showing the effect of Comey's reopening of the email investigation.
Clinton’s “scandal” coverage, week by week, showing the effect of Comey’s reopening of the email investigation.

My own caveat about Clinton’s use of a private email server when she was secretary of state: You can choose to believe that it was not a serious matter. In fact, I think there’s a strong case to be made that the importance of that issue was vastly overblown (see Matthew Yglesias at Vox).

But I also think it’s difficult to assign too much blame to the media given that James Comey, the director of the FBI, came forward in July to say Clinton had been “extremely careless” in her handling of classified information, and then reopened his investigation just before the election. Reporters report what the head of the FBI says, and if what he says is wrong and/or politically motivated, that generally doesn’t come out until much later. In any case, Comey took a tremendous amount of criticism in the media for his late hit on the Clinton campaign.

To get back to my opening point: The election was close enough that the media’s failures might very well have been sufficient to tilt the outcome toward Trump.

Patterson’s study was the fourth in a series dating back to the earliest days of the campaign, and was “based on an analysis of news reports by ABC, CBS, CNN, Fox, the Los Angeles Times, NBC, the New York TimesUSA Today, the Wall Street Journal, and the Washington Post.”

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Doug Franklin to succeed Mike Sheehan as Globe CEO

Doug Franklin (via LinkedIn)
Doug Franklin (via LinkedIn)

Also published at WGBHNews.org.

Doug Franklin, a top executive with Cox Enterprises and Cox Media Group, will succeed Mike Sheehan as chief executive officer of the Boston Globe on January 1, according to an announcement made a little while ago by Globe publisher John Henry.

Henry’s memo, a copy of which was obtained by Media Nation, is effusive in its praise of Sheehan, crediting the former Hill Holliday advertising executive with untangling the Globe from the New York Times Company, which sold the Globe to Henry in 2013; moving the Globe‘s printing operations to a new facility in Taunton; and preparing the news and business staffs to move to downtown Boston in mid-2017.

“These initiatives are as complex as they are risky,” Henry wrote. “Any one of them would be a once-in-a-lifetime challenge for an executive. But the leadership team, working under Mike, has tackled each of them.”

Of Franklin, Henry says: “As I’ve gotten to know Doug over the past few months, I’ve come to understand that he is fearless, energeticarticulate, and passionate in his desire to help the Globe achieve our long-term goal of creating a sustainable business model for high level journalism.”

The Globe covers the story here.

The full text of Henry’s message to Globe employees follows.

Three years ago, I was fortunate enough to meet Mike Sheehan and was immediately taken with his passion for the Globe’s mission and his love of our city. It didn’t take much to get Mike to agree to help. If I recall correctly, employment negotiations took all of about two minutes, the first minute on compensation, the second on length of service. We never discussed either again. I’ve been involved in many protracted negotiations over the years, but this wasn’t a negotiation—it was a meeting of the minds of two people determined to serve and protect one of New England’s most important institutions during a difficult time for American newspapers.

This past January, Mike reminded me that the original term we agreed to was three years and it was time to start looking for someone to succeed him in the Chief Executive Officer role before the end of the year. So we quietly embarked on a truly national search, one that involved many strong candidates. There turned out to be no shortage of talented executives who wanted to serve in that capacity. Ultimately Mike, Brian [McGrory] and I settled on a new chief executive officer we felt was perfect for the role. I’ll elaborate on this in just a moment.

On behalf of everyone at the Globe, I’d like to thank Mike for putting aside his other business interests as an owner, partner, board member, and investor and being willing to take on the Globe challenge full force from Day One through Day One Thousand. In essence, we were a new company three years ago—unwinding systems and processes from the New York Times was the first order of business. The second order was figuring out how to reduce our very high cost structure, much of it tied to the inefficient printing of newspapers on presses configured in the late 1950s and our presence in an 800,000 square foot building with astronomically high utility and upkeep costs. The third order was making sure the news organization of the future was physically located in a central, vibrant neighborhood, in space designed for how people work today while looking ahead to our digital aspirations for tomorrow.

These initiatives are as complex as they are risky. Any one of them would be a once-in-a-lifetime challenge for an executive. But the leadership team, working under Mike, has tackled each of them.

The Taunton printing facility, which was not even a concept threeplus years ago is printing 725,000 newspapers a week, with the third of five press lines now operational. Over Thanksgiving week, the Taunton mailroom inserted 16 million pieces for the Globe and six commercial clients. By March 31, 2017 Taunton will be our sole printing and distribution center with projected annual savings of $22 million, a higher quality product, and the opportunity to attract more commercial printing work.

I have no question that our move of the newsroom and business operations to 53 State Street will have equal impact on our culture and our business. Demolition of the space is complete, construction will commence on January 1, and we’re on track for a mid-2017 move. Many of you have seen the design and flow of the space, and it’s clearly reflective of an organization that’s serious about the kind of reinvention that is underway in our newsroom and throughout the organization.

None of these moves were on the radar screen—mine or Mike’s—when we first met in December of 2013, but they’re well on their way to successful completion. While these complex projects have not been without challenges and stress, they are critical building blocks in helping us achieve our goal of long-term sustainability. Some of these changes are far from glamorous, but each one is utterly vital to the success of this company.

I asked Mike what he is most proud of during his tenure, and, in typical fashion, he answered without hesitation or mincing of words. “When that newspaper lands on my doorstep every morning, it’s more relevant and interesting than it’s ever been.” Honestly, I feel exactly the same way. Mike took this job, in large part, to do whatever he could to support Brian, Ellen [Clegg], and every dedicated reporter, columnist, and editor who works here. He’s stood beside Linda [Pizutti Henry] and me when four Pulitzer Prizes were announced. He understands the vital role the Globe plays in the region, and he vigorously promotes our mission throughout the business community every day.

In fact, of all the things I’ve grown to admire about Mike, that might be what I admire most. But beyond his devotion to the mission of journalism in our community, he has for many years been the ideal ambassador for many organizations in Boston. He is deeply respected within the business community and has been one of the most important behind-the-scenes individuals in the charitable sector. He is widely hailed as a no-nonsense executive who is an unfailingly decent human being, giving his time to so many in all walks of life. Everywhere I go, someone inevitably says to me, “I was just talking to Mike about…”

Like virtually every other newspaper CEO in the country, Mike has overseen necessary downsizing, and we’ve reduced expenses $30 million since 2014. But he has vigilantly approached the task of reducing with the mantra of “newsroom last.” To Mike, this is not a cause-related strategy as much as it is business related. His conviction that quality journalism attracts a premium audience and commands a premium price is intractable. Given our growth in paid digital subscriptions, now approaching 75,000, that intractability is not unwarranted. Case in point: the exquisite five-part narrative on the journey of Will Lacey has garnered hundreds of thousands of visits, with thousands upon thousands of people signing up for email updates on the series.

Please join Linda, Brian, and me in thanking Mike for all he’s done. While he’ll no longer be a Globe employee in 2017, he’s assured us this is just a technicality. He will always advocate for our mission and our business, and he will introduce and help his successor acclimate to the Boston community.

Now please join me in welcoming Doug Franklin as Chief Executive Officer of Boston Globe Media Partners and the Boston Globe, starting January 1, 2017. Doug is a seasoned newspaper executive, dedicating much of his career to Cox Media Group Properties and overseeing virtually all aspects of the business while leading change in each role along the way.

Between 2013 and 2015, Doug was Executive Vice President and CFO of Cox Enterprises, the parent company of all Cox businesses including communications, media, and automotive. Cox is an $18 billion company with 50,000 employees. Prior to that, from 2010 to 2013, he rose from EVP to President of Cox Media Group which is comprised of their TV, radio, newspaper, direct mail, and digital operations. Doug has extensive experience as a newspaper publisher, overseeing four Ohio newspapers including the Dayton Daily News from 2004 to 2008, then becoming Publisher of the Palm Beach Post for a short but high-impact stint in 2008, and the Atlanta Journal Constitution until 2010. Doug has experienced virtually every challenge our industry faces todayand succeeded at every turn. As I’ve gotten to know Doug over the past few months, I’ve come to understand that he is fearless, energetic, articulate, and passionate in his desire to help the Globe achieve our long-term goal of creating a sustainable business model for high level journalism.

Doug’s responsibilities at the Globe will include all business aspects, including production as well as the newsroom. He knows that we have made many tough decisions over the past few years, and there are undoubtedly more to come in an industry that is still coming to terms with massive, continuous changes in advertising and delivery—both in print and digitally. We have no choice but to succeed, and we will. This vibrant region depends on it.

Doug has met with members of the leadership team a number of times, and they share my enthusiasm in welcoming him to the Globe. He’ll be moving here from his current home in Sarasota, and given his eagerness to begin, you may see him around the building over the next few weeks.

On Wednesday, December 21, we’re planning a Town Hall meeting at 3 p.m. in the Atrium so Mike can say goodbye and Doug can say hello. Please join us there.

Best,
John

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From the Globe, a tremendous work of narrative journalism

screen-shot-2016-12-08-at-9-41-46-amToday the Boston Globe publishes its final chapter of “The Power of Will,” the story of a little boy with a rare form of cancer that had been considered incurable until recently. (I’m trying to stay away from any spoilers in case you haven’t read it.)

Reported and written by Billy Baker and illlustrated by Tonia Cowan, it is a tremendous work of narrative journalism. It’s not just a story about a desperately sick child—there are important public policy implications, too. Online it’s got some great add-ons, such an audio version of the story that clocks in at nearly an hour and a half as well as photos.

I read the whole thing over the weekend, and I can’t recommend it highly enough. It takes a team, and so I’ll list them all. Steven Wilmsen edited the stories and Lloyd Young the photos. Digital producers were Elaina Natario, Russell Goldenberg, Greg Opperman, Lauren Shea, and Laura Amico. In addition to family photos, the online version includes pictures by Globe photographers Suzanne Kreiter, Aram Boghosian, and Dina Rudick.

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Stat marks first anniversary by unveiling paid ‘Plus’ service

stat_yt_fanfinder2-1600x900

Also published at WGBHNews.org.

When Boston Globe Media unveiled Stat a year ago, it struck many observers—including me—as wildly ambitious. With more than 50 employees, it was hard to imagine how the health and life-sciences site was going to make money. Gideon Gil, the co-managing editor, told me that Stat would probably start charging for some of its content, but at the time there was no plan beyond gathering data to see how that might work.

Now we’re seeing the next phase. Stat editor Rick Berke, in a letter posted online, has announced a redesign and, far more important, a premium service called Stat Plus, which will cost about $300 a year. According to Lucia Moses of Digiday, the target audience comprises “professionals working in and around the pharma and biotech industries.” The goal is to sign up 10,000 subscribers.

My first thought is: Why so little? As Moses points out, the model for this sort of thing is Politico, whose pro edition starts at $5,000 a year. Individuals aren’t likely to pay for Stat Plus; rather, it’s a business expense. On the other hand, it might make more sense to start at $300 and then add, say, an ultra-premium service later on (Stat Plus Plus?) than to start high and have to cut the price.

The purpose of Stat is two-fold: to offer high-quality journalism in a field in which Boston is a leader, and to make money that can help fund not just Stat but the Boston Globe itself. Stat‘s first year showed that it could accomplish the former. Today’s announcement is an important step toward meeting the second goal.

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The legend of the New York Times and the Bay of Pigs

At Cuba's Bay of Pigs Museum. Photo (cc) by Lens Envy.
At Cuba’s Bay of Pigs Museum. Photo (cc) 2014 by Lens Envy.

The 1961 Bay of Pigs invasion—a failed US-backed attempt by Cuban exiles to overthrow Fidel Castro—is often cited as an example of how the New York Timesshamefully flinched in the face of pressure from the White House, thus helping to enable a foreign-policy catastrophe.

If only the Times had revealed everything it knew beforehand, so this line of reasoning goes, the Kennedy administration might have backed down from its disastrous scheme. President John F. Kennedy himself contributed to the legend, telling the Times’s managing editor, Turner Catledge, some months later: “If you had printed more about the operation you would have saved us from a colossal mistake.”

The problem with this narrative is that it’s not true—not exactly, anyway. Though the Times did withhold a couple of key details, on April 7 of that year it published a front-page story, above the fold, reporting that US-trained rebels were prepared to invade Cuba, and that the operation could begin at any time. Ten days later, the anti-Castro forces were routed on the beach.

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Yes, Steve Bannon is a racist

Steve Bannon. Photo (cc) 2010 by Don Irvine.
Steve Bannon. Photo (cc) 2010 by Don Irvine.

I was thinking of this in light of a conversation we had on Facebook last week. As you read today’s New York Times profile of Steve Bannon, you’ll see that a number of people close to Bannon insist he’s not a racist. Yet there are numerous details about how he’s been willing to exploit and indulge racism in order to accomplish his goals, which is really just another way of being a racist. Then there’s this:

Ms. Jones, the film colleague, said that in their years working together, Mr. Bannon occasionally talked about the genetic superiority of some people and once mused about the desirability of limiting the vote to property owners.

“I said, ‘That would exclude a lot of African-Americans,’” Ms. Jones recalled. “He said, ‘Maybe that’s not such a bad thing.’ I said, ‘But what about Wendy?’” referring to Mr. Bannon’s executive assistant. “He said, ‘She’s different. She’s family.’”

Jones, by the way, is not an unfriendly witness. Elsewhere there is this: “Ms. Jones, Mr. Bannon’s former film collaborator, who describes herself as very liberal, said, ‘Steve’s not a racist.'”

Steve is a racist.

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Times senior editor exults over Trump-driven traffic

I’m late with this, but I thought you’d like to see this internal memo a source sent me about folks at the New York Times exulting about how much traffic the paper received as a result of Donald Trump’s bizarre interview.

The Times did a good job, but I’m a little perplexed by the self-congratulatory tone of senior editor Steve Kenny’s note. Trump showed up at the offices of our leading newspaper and made news. We get it.

Subject:Late note for Tuesday, Nov. 22

Good morning, all:

What a day for news. What a day to be a Timeswoman or a Timesman.

Donald Trump’s visit to the building dominated not only our news day, but the days of every news organization in America. (The lead photo on The Washington Post’s homepage at the moment is a picture of Trump in OUR lobby.)

Starting with the off-again-on-again drama of the meeting itself ‪on Tuesday morning and continuing to our posting of the full transcript early ‪Wednesday morning, the interview drove hundreds of thousands of readers to our site.

Here are some numbers:

— The lede-all by Mike Shear, Maggie Haberman and Julie Davis — 1.2 million page views

— The Hillary Clinton prosecution story by Mike and Julie — 727,000 page views

— Jonah Bromwich’s “The Interview as Told in 12 Tweets” — 232,000 page views.

— The “Fall of Chris Christie” story by Kate Zernike — 520,00 page views. (O.K. — not related to the interview, but really big numbes.)

The interview transcript was compiled by Liam Stack, Jonah Engel Bromwich, Karen Workman and Tim Herrera. Zach Johnk of the FoNa Copy Desk was here until almost ‪1 a.m. copy editing — all 11,810 words of it. We published when he was finished, and Laurie Kawakami gave it an all-out social push.

Laurie’s effort paid off. The transcript is No. 2 on the homepage, and Stela tells me that almost 60 percent of readers are coming to it through social media. Samantha Henig sent in a note earlier in the evening that there is a plan Wednesday to post audio of the meeting, and we’ll send out an alert as well in the morning to direct readers to the transcript.

The transcript has already scored 52,000 page views, and it didn’t go up until almost ‪1 a.m.

About ‪1:15 a.m., the Post and Courier in South Carolina reported that Trump would announce Nikki Haley as his choice for U.N. ambassador. About 45 minutes later, The Post put up its own story (with its own confirmation) and alerted. At that hour, understandably, I couldn’t raise anyone, and it didn’t seem to be the sort of story to call out the troops.

I put together a 550-word piece that sourced the P&C and the Post, with lots of background from our own reporting about the furious back-and-forth Trump and Haley had during the primaries. (She supported Rubio and was outspoken in her criticism of Trump.) But in the end, I didn’t feel comfortable posting a story without independent confirmation, so we didn’t put it up. It’s slugged 24HALEY in Copy, in case any of it can be of any use early today.

The big news if we do confirm it is that she has no foreign policy experience.

Elsewhere on the homepage, Tony Scott’s review of the new Brad Pitt movie, “Allied,” is and has been the top performer, and Valeriya Safronova’s “Night Out” with Lauren Graham, the “Gilmore Girls” star, has been a favorite.

Readers seem to be hungry for something a little lighter, and we have some choice bits planned for them in the Running Story List, found here.

Among major competitors, The Post, The Journal, the BBC, and CNN are all leading with our Trump interview, although their focuses vary. The Post is concentrating on his pulling back on some campaign promises, The Journal on his “no conflict of interest” comments, the BBC and CNN with the “alt-right.” The Guardian’s lead is about what it says is a growing coalition of liberal groups urging Hillary Clinton to call for recounts in Pennsylvania, Michigan and Wisconsin.

Also of note: The BBC has an interesting story about the immediate and growing backlash among the far right after our interview was published. The Post is off-leading with Nikki Haley.

Steve Kenny
Senior Editor/News Desk
The New York Times

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Trump to Times: Eh, I didn’t mean any of it

Climate change? Never mind. Lock her up? Didn’t mean it. Torture? I don’t think that anymore.

The big takeaway from Donald Trump’s interview with the New York Times was how casually he walked away from some of the most caustic things he said during the campaign. If there’s a more striking example of a politician admitting that he essentially lied about everything to get elected, I’m not aware of it.

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Fake news, false news, and why the difference matters

Overlooking the content farms of Macedonia. Photo (cc) 2010 by Pero Kvrzica.
Overlooking the content farms of Macedonia. Photo (cc) 2010 by Pero Kvrzica.

On Friday, my students and I were talking about fake news on Facebook and what to do about it. Our focus was on for-profit content farms like the ones run by those teenagers in Macedonia, who made money by promoting such fictions as Pope Francis’s endorsement of Donald Trump (he also endorsed Hillary Clinton, don’t you know) and Clinton’s pending indictment over those damn emails.

Facebook and Google had already announced they would ban such fake news sources from their advertising programs, starving them of the revenue that is their sole motivation. And we agreed that there were other steps Facebook could take as well—tweaking the algorithm to make it less likely that such crap would appear in your newsfeed, or labeling fake sources for what they are.

But then one of my students asked: What should Facebook do about Breitbart? And here is the dilemma in dealing with fake news: not all fake news is created equal. Some of it is produced in sweatshops by people who couldn’t care less about what they’re doing as long as they can get clicks and make money. And some of it is produced by ideologically motivated activists who are engaging in constitutionally protected political speech. Facebook is not the government, so it can do what it likes. But it is our leading online source for news and community, and thus its executives should tread very lightly when stepping into anything that looks like censorship.

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Sunday night memo dump II: Berkshire Eagle’s latest moves

OK, this isn’t really a memo—it’s a press release that was posted at the Berkshire Eagle Friday afternoon. And it’s an encouraging sign from the local ownership group that acquired the Pittsfield-based daily and its three sister papers in Vermont (the Brattleboro Reformer, the Bennington Banner, and the Manchester Journal) from the Digital First Media chain earlier this year.

Hans Morris, chairman of the board of New England Newspapers Inc., has announced the formation of The Berkshire Eagle advisory board.

Don MacGillis, a former Eagle executive editor, has agreed to serve as chairman of this newspaper’s first-of-its-kind group of advisers. [MacGillis is also a former editor on the Boston Globe’s editorial pages.]

“Don MacGillis has agreed to chair the advisory board, and I believe he is uniquely qualified to do so,” said Morris. “He is a newspaperman through and through, and he knows and cares about the Berkshires and The Berkshire Eagle. Plus, he has the time and desire to get involved.”

“The new owners of The Eagle and I look to the advisory board as a way to make sure the paper is connected to, and responsive to, as many corners of the Berkshire County community as possible,” MacGillis said.

To that end, 18 Berkshire-based board members will bring to bear their experience in community affairs and/or journalism as The Eagle strives to become the best local newspaper in the United States.

They also will be charged with helping improve The Eagle’s editing, reporting and writing; making suggestions about news coverage and story ideas; and increasing the number of contributors to the news and opinion pages.

The board, which met for the first time on Thursday, includes education and arts advocate Megan Whilden, former Time magazine editor Donald Morrison, journalist and author Simon Winchester, journalist Linda Greenhouse, editor and author Richard Lipez, Mass MoCA Director Joseph Thompson, museum director Barbara Palmer, health care expert Charles “Chip” Joffe-Halpern, journalist Bill Densmore, attorney Wendy Linscott, consultant and educator Shirley Edgerton, author Jennifer Trainer Thompson, musician Yo-Yo Ma, journalist Daniel Lippman, retired educator Will Singleton, public policy researcher Oren Cass, multicultural advocate Eleanore Velez, journalist and professor Elizabeth Kolbert, and photographer Gregory Crewdson.

The Eagle’s local ownership group includes Morris, Robert G. Wilmers and Fredric D. Rutberg, president of New England Newspapers. Also this week, Judi Lipsey, wife of the late Eagle co-owner Stanford Lipsey, was appointed to the board of New England Newspapers Inc.

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