From ‘The Wired City’ to the rise of the media moguls

Last Wednesday I had a chance to catch up with Paul Bass, founder and editor of the New Haven Independent and the principal subject of my last book, “The Wired City.” Paul and I talked about my new book, “The Return of the Moguls,” at the Book Trader Café in downtown New Haven. It was a lot of fun — and, as you’ll see from the Facebook Live video (just click on the image), Paul asked some tough questions.

On top of everything else, the Globe announces another round of downsizing

As if there weren’t enough turmoil at The Boston Globe, president Vinay Mehra and editor Brian McGrory earlier today announced another round of budget cuts. Mehra and McGrory say they hope to find the savings they need through buyouts, but they won’t rule out layoffs. No word on how many people they are hoping will exit the building. The memos were obtained from a newsroom source.

In addition, the last vestiges of the Sunday zoned editions for local news are being all but eliminated, as Globe North, Globe South and Globe West are being combined into a Sunday section to be called Globe Local.

Both Mehra and McGrory claim the effect on the Globe’s journalism will be minimal. Obviously, though, this is a perilous route to take at a time when the paper is trying to offset an industry-wide decline in ad revenues with high-priced digital subscriptions. McGrory has previously said the Globe is on track to hit 100,000 digital subscriptions by the end of June, and that the paper may approach sustainability if that number can be doubled during the next few years. It’s encouraging that readers are willing to pay — but it remains to be seen if they will pay more for less.

“As to what it all means — well, a lot,” McGrory writes. “It means there was an unanticipated revenue shortfall heading toward the last half of the year and we need to stem it quickly. It means that this business hasn’t gotten any easier…. This does not mean there is a hiring freeze. This does not signal Draconian cuts. It gives us the most options, in the most humane way possible. We are absolutely hiring for key jobs, with a couple of offers out there as I write.”

What follows is the top of Mehra’s memo, minus a detailed explanation of how employees can apply for the buyout.

Every day The Boston Globe produces the best news report in the region and one of the best regional reports in the country. But as the news business changes, and more subscribers seek to read us on digital, our cost structure remains out of line with the realities of the industry.

While we have built a large and growing digital business, we still have an organization built on the profit margins and specific needs of the print era, where the economics continue to be challenging as advertising has shrunk across the sector. We’ve done much to change; we still have more to do. We can’t afford to slow down in our efforts to build The Boston Globe of the future, one in which subscribers play an increasingly central role in our revenue model.

So we are now announcing a buyout primarily designed for people in our newsroom, advertising, and marketing departments. We will use any savings to address the current economic realities and invest in our core strength — great journalism, with an eye toward our digital offerings.

We are optimistic that the buyout, the first in two years, will result in the savings we need to create a sustainable Globe. If we do not get enough takers, we’ll have to consider all other options, including layoffs.

We know the last few years have been a time of dramatic change, and that it has placed tremendous pressure on everyone in the organization. And we know that this latest buyout — like previous ones — will mean saying goodbye to cherished colleagues. But this is a good moment to take stock of how much we have already accomplished in growing our digital audience and telling stories in different ways. We must take this next step – so we can invest in our growth and enhance our stature as a news organization.

And here is the full text of McGrory’s memo.

No doubt that many of you have questions about the buyout, what it means generally, what it specifically means to those interested. I’d like to be helpful, and Jen [managing editor Jennifer Peter] can be as well.

Briefly, I’ll say that we haven’t done one of these in a couple of years, and I would advise against going into it assuming there will be another any time soon. This one, as you’ve likely noted, will differ in a few key ways from past practice. First, people will get two weeks for every year of service, but the total package will be capped at six months. Second, the company is asking that you declare your intentions within the first two weeks of the offer. Third, you won’t get personalized packages sent to your homes; rather, if you’re interested, you’re encouraged to make an appointment with human resources straightaway for a direct discussion.

As to what it all means — well, a lot. It means there was an unanticipated revenue shortfall heading toward the last half of the year and we need to stem it quickly. It means that this business hasn’t gotten any easier. It means that the company has agreed to take the most flexible approach to the newsroom and a couple of other departments. This does not mean there is a hiring freeze. This does not signal Draconian cuts. It gives us the most options, in the most humane way possible. We are absolutely hiring for key jobs, with a couple of offers out there as I write. The success of this organization is going to rise in no small part on the success of this room.

Will it lead to newsroom layoffs? I’m optimistic that it won’t, but can’t make guarantees. I don’t believe it would be a significant number under any circumstance. We need to see who puts in for it. I’ll be as open as possible about the need and our plans.

Cuts are being made elsewhere in the newsroom — and across the organization. We’re making some page reductions that we hope will have no major impact on our readers. These trims will give us cost savings from materials and freelance spending, and free up editing resources that can be devoted to other places. One change worth noting is to our regional editions — Globe North, Globe South, and Globe West. Our editors do great work putting out high quality sections week after week, but revenue-wise, they are on the verge of going under water. We are planning to create one edition that will run across all zones, called Globe Local, and zone the advertising, so that businesses still have a lower cost, more targeted option. In other words, if you’re a bank on the South Shore, you can advertise in the Globe Local edition that only goes to the South Shore, but the journalism in it will come from all over.

Again, feel free to come see me or Jen, individually, in small groups, or however you want. I am truly hopeful that this buyout will work well for a good number of people, and that the faster process will allow us to not lose sight of our vital work.

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What we know so far about the Boston Globe sexual-harassment story

Previously published at WGBHNews.org.

Many readers of The Boston Globe may not have heard that editor Brian McGrory had been accused of sexual harassment until they picked up today’s paper and cast their eyes to the bottom of page one. In fact, the story has been building since Sunday, when Hilary Sargent, a former top editor at the Globe’s free website, Boston.com, tweeted a text exchange she said she had with McGrory in which he asked what she wears when she writes. Sargent’s tweet was the most explosive development in a situation that extends back to December.

For those of you who haven’t been following the story closely, or who are only learning about it now, I’ve put together a list of some of the key moments thus far. But, as they say, stay tuned.

1. The Globe botches its coverage of sexual harassment at the paper. A Globe article on the burgeoning #MeToo movement within the local media last December failed to identifypolitical reporter Jim O’Sullivan, who had left the paper for misconduct — including, reportedly, sexually harassing women on Beacon Hill. The story also did not identify several other former Globe employees who had been accused of sexual harassment.

After an uproar, McGrory reversed himself and issued a statement in which he identified O’Sullivan and took responsibility for making a “mistake” and for failing “to grasp the need for transparency by this organization,” though he did not apologize. During and after the O’Sullivan imbroglio, Sargent — who was an intern at the Globe in the late 1990s and then was hired to help run Boston.com in 2014 (she is also a former WGBH News staff member) — began tweeting about her own experiences with sexual harassment at the paper. She offered little in the way of detail, but repeatedly urged the Globe to dig more deeply into its own culture.

2. Sargent tweets that McGrory responded inappropriately to a text message she had sent him. On Sunday, Sargent’s long-simmering complaints got more detailed when she tweeted out the image of a text exchange she said she’d had with McGrory in which she asked for writing advice and he responded: “Got it. What do you generally wear when you write?” Sargent: “Seriously?” The response: “Well, not entirely.” Sargent explained why she had tweeted out the exchange this way: “If you’ve ever been sent a sext-type text from someone who was powerful enough that you felt you couldn’t do anything (other than panic/shake your head/cry), you’re not alone. The more we tweet these, the less they’ll send them. #MeToo.”

3. The media slowly begin to pick up on the story. The website Turtleboy Sports republished Sargent’s tweet and, on WEEI Radio (93.7 FM), longtime Globe antagonists Kirk Minihane and Gerry Callahan alluded to it as well. But the story got its first full airing Tuesday evening on WGBH News’ “Greater Boston,” when Adam Reilly, Emily Rooney, and I tried to make sense of what was going on. We urged the Globe to make a thorough accounting of what had happened and to report what action would be taken.

“Sargent has not made clear the timing of the text message from McGrory,” wrote Rooney in summing up our discussion. “We do not know if it was after she left the Globe in February of 2016 or while she worked there. Nor do we know the context of this one text, what was said before or after, or whether they regularly shared this kind of banter in text message exchanges.”

Neither the Globe nor Sargent would comment on the specifics, although both sides did issue statements. “We are aware of Hilary Sargeant’s [sic] tweets. We have no comment at this time,” said Globe spokeswoman Jane Bowman. Sargent’s statement said in full:

Women deserve to be treated professionally and taken seriously. It is crucial that individuals in leadership positions are held to the same high standard of conduct that the Globe would expect of any individuals in leadership positions at other similarly powerful institutions. Those in leadership positions at media organizations have significant influence over how the issue of sexual harassment is covered, and the coverage they oversee should never be tainted or colored by their own missteps and misdeeds.

4. The Globe reacts with two statements, a story — and a threat to sue Sargent. At 1:47 p.m. on Wednesday, Globe employees received a statement from managing director Linda Pizzuti Henry and president Vinay Mehra. The statement acknowledged the controversy but didn’t go much further. The key passage:

We discussed the issue with Brian in an attempt to understand both the nature of any exchanges between the two parties and also whether or not these exchanges occurred during her employment. We also reached out to Ms. Sargent, the former employee, to ascertain the timing and context of the text in question. At this time it is still unclear when these exchanges took place. We expect to have resolution on this matter soon but did not want to wait another day to connect with you directly.

At about 8:15 p.m., amid whispers that a front-page story was on the way, McGrory himself issued a statement in which he said he could not remember sending the “what do you generally wear” text to Sargent and saying that he and Sargent had “dated many years ago. We did not work together at the time, and we’ve remained friendly over the years.” He added that “months after Hilary left boston.com, we would sometimes exchange text messages that included the kind of personal banter of two people very familiar with each other. I regret that very much for reasons that go far beyond the Globe.”

There is much to ponder in McGrory’s statement, and I urge you to read it in full. But the message he clearly wants to get across is this: “I can’t believe I have to write these words, but I have never harassed Hilary Sargent or any other women at the Globe or anywhere else — ever. I don’t believe I have ever acted inappropriately with anyone at this company.”

Finally, after 10 p.m., the Globe posted a story on its website reported by Mark Arsenault that also appears on page one in today’s paper. (McGrory’s statement is republished as well.) The story contains a jarring piece of news: The Globe either plans to sue or is threatening to sue Sargent in Superior Court. “That suit,” Arsenault writes, “would seek to compel Sargent under the terms of her 2016 separation agreement from the organization to provide the newspaper more information about the text in question, such as the date, and ask for unspecified damages.” It was a highly aggressive move, to say the least, and seems questionable from a public-relations point of view.

Arsenault also quoted an email from Sargent in which she strongly pushed back on McGrory’s statement that he had never harassed anyone: “If Brian McGrory truly does not believe he has ever acted inappropriately with anyone at The Boston Globe, then he and I have a remarkably different understanding of what is — and is not — appropriate.”

5. Sargent publicly responds. Shortly after Arsenault’s story was published, Sargent tweeted: “For approximately six months I have reached out to the @BostonGlobe asking to discuss with them the extent to which sexual harassment has been an issue – long ago and not so long ago. My offer still stands. I have not refused to assist in their ‘investigation.’”

This morning she added: “With the @BostonGlobe threatening a lawsuit, I will only say this. This isn’t about one text. This isn’t about just him. And this isn’t about just me. I’m horrified that the newspaper that purports to shine a ‘Spotlight’ is doing everything in their power to do just the opposite.”

And there matters stand — for now.

Friday update:

6. McGrory strikes back. On Thursday evening, we recorded a special webcast of “Beat the Press” to discuss the latest. No sooner had we finished than we learned of another bombshell: a private attorney for McGrory had written a letter threatening to sue Sargent for libel, claiming that she had made “false and defamatory statements” about McGrory.

The lawyer, Martin Murphy of the Boston firm Foley Hoag, writes that Sargent has omitted context from her accusations that “falsely cast Mr. McGrory as a person who used his position to sexually harass Ms. Sargent, and falsely portrayed him as part of that group of men who have, in fact, used their positions to sexually harass and assault women. Ms. Sargent’s false and defamatory statements are and continue to be actionable, and they have already caused harm to Mr. McGrory.”

You can read Murphy’s letter in full by clicking here. The Globe’s Arsenault reported on the letter as well.

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McGrory responds in memo to staff

I’m doing this on my phone, so forgive the formatting. Boston Globe editor Brian McGrory send this to the staff a little while ago, and several sources provided it to me.

To the newsroom,

Hilary Sargent is someone I have known for a long time, been fond of personally, and respected professionally. To say the least, I was not anticipating the situation this week.

Hilary released on Monday what she said was an exchange between us. I have no recollection of it, which, admittedly, is embarrassing to me. I have asked Hilary to provide the date and a more complete version of the exchange. She has not addressed my request. I have told the Globe’s owners that the company should feel free to retrieve our text messages by whatever means possible, and I am trying myself.

Absent that information, I do think some context is needed.

First, Hilary and I dated many years ago. We did not work together at the time, and we’ve remained friendly over the years.

Second, when Hilary came to boston.com in 2014, I had no role, no say whatsoever, in her hire. She did not report to me, even indirectly. The site had a separate editor answering directly to the front office. We were on mutually friendly terms, and I do not believe I ever wrote, spoke, or acted in a disrespectful way to her.

Third, months after Hilary left boston.com, we would sometimes exchange text messages that included the kind of personal banter of two people very familiar with each other. I regret that very much for reasons that go far beyond the Globe.

I can’t believe I have to write these words, but I have never harassed Hilary Sargent or any other women at the Globe or anywhere else – ever. I don’t believe I have ever acted inappropriately with anyone at this company. I have been a manager two different times over my 29 years with this organization – from 2007 to 2009 as the Metro editor, and from 2013 to now as the editor. I cannot think of a time, not one, when I treated any female colleague with anything but respect. I have never faced any sort of complaint, formal or informal, whether as a manager or not. I have consistently put women in leadership positions, such that newsroom management is split equally by gender, with talented women holding many of the most pivotal jobs – managing editor, news editor, innovations editor, Spotlight editor, just to name a few. I devoted myself to the issue of gender pay equity from the first months that I took this position, and I’m proud to say that in key categories in the newsroom, we have achieved it. Tough decisions that have affected women and men have been made during my tenure, inevitable in an industry that is losing revenue each year. But I have always tried to address these challenges with a basic sense of decency.

I have no desire to argue with Hilary Sargent, publicly or privately. In fact, I very much respect her abilities as a journalist. But I do think that it’s important to have the broader context known.

Finally, I fully realize the toll this has taken on the newsroom, the distraction it has caused and the questions it has understandably raised. My one request is that everyone remains focused on the vital work of the Globe each and every day.

Brian

Globe executives address sexual-harassment accusation against Brian McGrory

Two top Boston Globe executives, managing director Linda Pizzuti Henry and president Vinay Mehra, sent this out to the staff earlier this afternoon. A source passed it on a little while ago. As you’ll see, the message concerns a charge by Hilary Sargent, a former top editor at Boston.com, that she was sexually harassed by Globe editor Brian McGrory in a text message, which she posted on Twitter this past Monday.

Emily Rooney, Adam Reilly and I discussed the situation Tuesday evening on “Greater Boston.”

The full text of Henry and Mehra’s message (except for an internal link for reporting employee concerns) follows.

As you may be aware, a former employee has publicly suggested that there was an inappropriate text exchange between Brian McGrory and her. As we discussed last fall and at the last newsroom Town Hall, we are deeply committed to creating a safe, comfortable, welcoming working environment for all employees. We have multiple avenues for employees to use to escalate concerns and will work to expeditiously address any issues raised going forward or looking back.

This issue is no exception. When we first learned about the social media discussion mentioned above, we began investigating to gather as much relevant information as we could. We discussed the issue with Brian in an attempt to understand both the nature of any exchanges between the two parties and also whether or not these exchanges occurred during her employment. We also reached out to Ms. Sargent, the former employee, to ascertain the timing and context of the text in question. At this time it is still unclear when these exchanges took place.

We expect to have resolution on this matter soon but did not want to wait another day to connect with you directly. We want to reiterate how important your work is, how important your contributions are to us and how seriously we take assertions of improper conduct.

If there is anything you would like to discuss related to this matter or any others, please do not hesitate to reach out to us or any member of the management or human resources team….

Thank you.

Linda & Vinay

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Trump’s Amazon-Post vendetta reflects his corrupting sense of victimization

Previously pubished at WGBHNews.org.

If you care to read one more example of President Trump’s fundamentally corrupt way of looking at the world, I recommend Jon Lee Anderson’s profile of the former ambassador to Panama, John Feeley, which appears in the current New Yorker. Anderson begins with a shocking anecdote — or, rather, an anecdote that would be shocking if we had not long since gone numb. Feeley was sitting outside the Oval Office in June 2017, waiting for a meeting with Trump. He heard the president drop an F-bomb in the midst of a tirade, then was led in. Vice President Mike Pence and future chief of staff John Kelly were with the president. Anderson continues:

As he took a seat, Trump asked, “So tell me — what do we get from Panama? What’s in it for us?” Feeley presented a litany of benefits: help with counter-narcotics work and migration control, commercial efforts linked to the Panama Canal, a close relationship with the current President, Juan Carlos Varela. When he finished, Trump chuckled and said, “Who knew?” He then turned the conversation to the Trump International Hotel and Tower, in Panama City. “How about the hotel?” he said. “We still have the tallest building on the skyline down there?”

I offer this to illuminate a different story — one that was nearly overlooked last weekend amid an unusually weird and disturbing outburst of Trumpian mishegas. Last Friday, The Washington Post reported that Trump had been pressuring Postmaster General Megan Brennan to double the postal rates paid by the retail giant Amazon to deliver its packages. According to the Post’s Damian Paletta and Josh Dawsey, Brennan has pushed back repeatedly, even showing the president slides to demonstrate that the Postal Service’s arrangement with Amazon and several other companies is a plus for the money-losing agency.

But Trump would not be appeased, and the reason seems obvious: The Post is owned by Jeff Bezos, the founder and chief executive of Amazon. And Trump — motivated, as always, by his personal need to assert dominance over anyone he perceives as an enemy — wants to punish the Post for its tough coverage of his campaign and his presidency. As an unnamed “Republican close to the White House” recently told Gabriel Sherman of Vanity Fair: “Trump doesn’t like The New York Times, but he reveres it because it’s his hometown paper. The Washington Post, he has zero respect for.” Sherman reported that the people around Trump have been plotting other actions against Bezos as well — such as canceling a contract for Amazon to supply cloud computing services to the Pentagon and mobilizing Republican state attorneys general to investigate Amazon’s business practices.

All of this is, needless to say, deeply transgressive. If a Democratic president acted like this, the Republican majority in Congress would be calling for hearings, and whispers of impeachment would be in the air. And if this were an isolated instance, it would be a major news story for many days, if not weeks. But because Trump lurches from one outrage to another, often over the span of a few hours, the latest eruption in his ongoing war against the Post has been all but drowned out.

Take, for instance, Trump’s latest obsession: demanding information on the FBI’s investigation into his campaign’s contacts with Russia. His improper interference in an investigation of himself (you could call it obstruction of justice, in the lay sense if not necessarily the legal sense) has already resulted in the outing a confidential informant, possibly at some risk to his life, and to Deputy Attorney General Rod Rosenstein’s twisting himself into a pretzel to avoid resigning and thus to keep special counsel Robert Mueller’s investigation on track. “It’s an incredible historical moment,” Rebecca Roiphe, a professor at New York Law School, told Charlie Savage of The New York Times. She added that Trump’s latest action was “the culmination of a lot of moments in which he has chipped away at prosecutorial independence, but this is a direct assault.”

Or consider a Washington Post column by Max Boot, a leading anti-Trump conservative, who attempted on Monday to document the political norms Trump had violated in just the previous week. It’s a breathtaking list, ranging from Trump’s lifting of sanctions against the Chinese cellphone firm ZTE right after China provided a $500 million loan for a Trump business venture in Indonesia to a Times report that the Trump campaign was offered help by the governments of Saudi Arabia and the United Arab Emirates.

“Trump’s assault on democratic norms is all the more dangerous because the response is so tepid,” Boot wrote. “Republicans approve of, or pretend not to notice, his flagrant misconduct, while Democrats are inured to it. The sheer number of outrages makes it hard to give each one the attention it deserves.”

Perhaps the best way of looking at all of these incidents was expressed by Adam Serwer in The Atlantic. Rather than multiple Trump scandals, Serwer wrote, there is really just one mega-scandal: “the corruption of the American government by the president and his associates, who are using their official power for personal and financial gain rather than for the welfare of the American people, and their attempts to shield that corruption from political consequences, public scrutiny, or legal accountability.”

That strikes me as a good way of thinking about Trump’s assault on the media in general and The Washington Post in particular. He has no respect for the First Amendment or for the role of a free press in a democratic society. It’s all about his needs and wants, and nothing else matters.

Sexual harassment and The Boston Globe

In case you missed it, Emily Rooney, Adam Reilly, and I discussed on “Greater Boston” Tuesday an accusation that Boston Globe editor Brian McGrory sexually harassed Hilary Sargent, a former top editor at the Globe’s free Boston.com website. On Monday, Sargent tweeted out a copy of an inappropriate text she said McGrory had sent her. You can watch our discussion and read Emily’s synopsis by clicking here.

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How three newspaper moguls responded to the end of free digital content

New Haven at night. Photo (cc) 2007 by Matt Krause.

Author Dan Kennedy will talk about the future of the news — and his new book “The Return of the Moguls: How Jeff Bezos and John Henry Are Remaking Newspapers for the Twenty-First Century” — with Independent Editor Paul Bass at an event at the Book Trader Cafe, 1140 Chapel St., Wednesday, May 23, at 6:30 p.m. An excerpt from Dan’s book follows.

Communities can’t thrive without strong, independent journalism.

When the business model that pays for news fails, we need alternatives. That was the idea behind my 2013 book, The Wired City, which explored new forms of online local journalism, with a focus on the New Haven Independent.

But traditional newspapers still matter, whether in print, online, or both. A good daily paper can reach an audience and command attention more effectively than most other types of media. Newspapers are often seen as dinosaurs lumbering toward extinction, laid low by technological advances, the collapse of advertising revenues, and greedy hedge-fund owners seeking to squeeze out every last drop of profit before discarding them like yesterday’s news. In such an environment, can newspapers be saved?

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Book excerpt: How John Henry overcame his doubts about buying The Boston Globe

John Henry

WGBH News contributor Dan Kennedy’s new book, “The Return of the Moguls: How Jeff Bezos and John Henry Are Remaking Newspapers for the Twenty-First Century,” examines whether a new generation of wealthy owners can help solve the financial crisis that threatens the beleaguered newspaper business. In this excerpt, Kennedy, an associate professor of journalism at Northeastern University, tells the story of how Red Sox Principal Owner John Henry decided to buy The Boston Globe from the New York Times Co.

Please join us either in person or via Facebook Live Tuesday May 15 at 4:30 p.m., when Kennedy will be interviewed by Beat the Press Host Emily Rooney at the WGBH studio at the Boston Public Library.

***

Rumors that The Boston Globe might be for sale began circulating as far back as 2006, when a group headed by retired General Electric chief executive Jack Welch, who was a Boston-area native, and local advertising executive Jack Connors was reported to be nosing around. At the time, the Globe was said to be valued at somewhere between $550 million and $600 million, vastly more than the price John Henry paid seven years later. But the New York Times Co. wasn’t selling — at least not yet.

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