Tweeting from City Hall

Amy Derjue (from Twitter)
Amy Derjue (from Twitter)

Adam Gaffin of Universal Hub has some big-time fun with the Boston Herald’s story on city employees who use Facebook and Twitter during work hours. Gaffin reproduces a photo of the Herald reporters who wrote the story, Jessica Heslam and Dave Wedge, from — yes — Heslam’s Facebook account.

“What are they using them for?” asks Gaffin. “What are they hiding? Ooh, insinuation is fun!”

Kidding aside, you have to admit that there’s an appearance problem with the way some city employees are using social media. Heslam and Wedge focus on Amy Derjue, a former Boston Magazine blogger who was hired earlier this year to serve as City Council president Mike Ross’ $39,000-a-year spokeswoman.

Derjue is something of a young-woman-about-town, and I follow her on both Facebook and Twitter. (If you page through her 340 Facebook friends, you’ll see a wide array of local media and political folks, including Gaffin, me — and Wedge.) Some of her posts make me cringe, and Heslam and Wedge dutifully provide some cringe-worthy examples. But I’ve never heard anyone suggest she wasn’t smart, hard-working and energetic. For what it’s worth, she has complained to me on behalf of her boss, which suggests dedication to her job.

More to the point, most of us — and you can be sure Derjue falls into this category — are never fully off work. If we’re expected to tend to business when we’re off-duty, then we have to be allowed some fun during the formal workday as well. And, as Gaffin writes, “Why, it takes sheer seconds to post something to Facebook or Twitter.”

An aside that may help illustrate my point. Yesterday John Robinson, editor of the News & Record in Greensboro, N.C., tweeted that he was being yelled at by a “legislator who resigned in disgrace.” When I responded at how impressed I was with his multi-tasking, he replied, “Yes, tweeting while yelling. What else am I supposed to do? Listen?” This was not a private conversation — it was seen by all 1,196 of Robinson’s followers and all 2,019 of mine. Welcome to 2009.

Ross tells the Herald that he hired Derjue in part for her social-networking expertise. And, indeed, Ross has a pretty lively Twitter feed and Facebook account. For Derjue to post to her personal sites while working on her boss’ would, as Gaffin says, take “sheer seconds.” You can question her judgment, but her social-media activities are not evidence of dereliction.

Derjue seems to have partly disabled her Facebook account (I could be wrong; Facebook mystifies and annoys me), and she hasn’t posted to Twitter since last night. No doubt she’s licking her wounds at the moment. I’m interested to see how she’ll respond.

How news orgs should use social media

Why, to cater to their audience’s every whim, of course. So kudos to WBUR Radio (90.9 FM), which responded to my whining on Twitter about the lack of a downloadable MP3 of last night’s Massachusetts Senate debate by posting one this afternoon.

I was able to download it onto my iPod and listen while driving home. The experience was enlightening — and, no, I definitely don’t mean the debate.

Audio of panel on journalism and social media

Thanks to four excellent panelists and an interested and engaged audience, we had a great time last night at a discussion titled “Are Blogs and Twitter Improving the Dissemination of Information and News?”

The panel was held at the historic Vilna Shul on Beacon Hill — a bit of a nostalgia trip for me, as I lived less than a block away in 1979-’80.

I’ve posted an MP3 of the discussion. There’s a lot of reverb, and it is difficult to hear members of the audience, who did not use the mic. My apologies. The panelists, in the order in which they spoke, were:

And thanks to Doug Levin, who put together the program.

Talking about journalism and new media

Next Wednesday, Sept. 16, I’ll be moderating an all-star panel on journalism, blogging and social media. Titled “Are Blogs and Twitter Improving the Dissemination of Information and News?,” the panel will feature:

With that many bright minds in the room, I may have to wear shades.

The program will take place from 6 to 8 p.m. at the Vilna Shul, located on Beacon Hill at 18 Phillips St. Please join us.

All-important food-related update: Doug Levin, who’s organizing the event, asks that you send an e-mail to doug {at} vilnashul {dot} com if you’re planning on coming so that he can order enough food. If you’re not looking to eat, you could show up at about 6:45, when the program will begin.

Talking social media at the AEJMC conference

I’ll be spending a good part of this week at the annual conference of the Association for Education in Journalism and Mass Communication, which is being held this year in Boston.

Tomorrow I’ll be on a pre-conference panel called “Social Networking, Social Media: Facilitating the Pro-Am Approach to Journalism and Building Social Communities,” part of a program titled “Reinventing Journalism and Yourself: One Tweet, One Friend at a Time.” I wish I could invite everyone, but I’m told there’s no more seating left.

I’m not sure how much blogging I’ll be doing. I’m more likely to post Twitter updates; you can follow me here. This afternoon I succeeded at posting a photo to TwitPic with my new BlackBerry, so I’ll try to do a bit of that as well.