What does it mean to ‘publish’ in the age of Section 230? Plus, Olivia Nuzzi update, and media notes

Royalty-free photo via PickPik

What does it mean to “publish” something? In the pre-social media era, that question was easy enough to answer. It became a little more complicated in 1996, when Congress passed a law called Section 230, which protects internet providers from liability for any third-party content that might be posted on their sites.

But those early online publishers were newspapers and other news organizations as well as early online services such as CompuServe, AOL and Prodigy. None of them was trying to promote certain types of third-party content in order to drive up engagement and, thus, ad revenues.

Today, of course, that’s the whole point. Algorithms employed by social media companies such as Meta (Facebook, Instagram and Threads), Twitter and TikTok use sophisticated software that figures out what kind of content you are more likely to engage with with so they can show you more of it. Such practices have been linked to, among other things, genocide in Myanmar as well as depression and other mental health issues.

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So again, what does it mean to “publish”? I’ve argued since as far back as 2017 that elevating some third-party content over others could be considered publication rather than simply acting as a passive receptacle of whatever stuff comes in over the digital transom.

A print publication, after all, is legally responsible for everything it encompasses, including ads (the landmark Times v. Sullivan libel decision involved an advertisement) and letters to the editor. It would be neither practical nor desirable to hold social media companies responsible for all third-party content. But again, if they are boosting some content to make it more visible because they (or, rather, their unblinking algorithms) think it will get them more engagement and make them more money, how is that not an act of publishing? Why should it be protected by federal law?

Earlier this week, investigative journalist Julia Angwin wrote an op-ed piece for The New York Times (gift link) arguing that the tide may be turning against the social media giants, in part because of TikTok’s aggressive use of its algorithmic “For You” feed, which has been emulated by the other platforms. A showdown over Section 230 may be headed for the Supreme Court. She writes:

If tech platforms are actively shaping our experiences, after all, maybe they should be held liable for creating experiences that damage our bodies, our children, our communities and our democracy….

My hope is that the erection of new legal guardrails would create incentives to build platforms that give control back to users. It could be a win-win: We get to decide what we see, and they get to limit their liability.

I don’t think there’s a good-faith argument to be made that reforming Section 230 would harm the First Amendment. We would still have the right to publish freely, subject to long-existing prohibitions against libel, incitement, serious breaches of national security and obscenity. And internet providers would still be held harmless for any content posted by their users. But it would end the legal absurdity that a tech platform can boost harmful content and then claim immunity because that content originated with someone else. (Ironically, those third-party posters are fully liable for their content if they can be identified and tracked down.)

As Angwin notes, Ethan Zuckerman of UMass Amherst, a respected thinker about all things digital, is suing Meta for the right to develop software that would allow users to control their own experience on Facebook. Angwin also touts Bluesky, a Twitter alternative that allows its users to design their own feeds (you can find me at @dankennedy-nu.bsky.social).

We should all have the right to freedom of speech and freedom of the press. But the platforms that control so much of our lives should should have the same freedoms that the rest of us have — and that should not include the freedom to boost harmful content without any legal consequences because of the fiction that they are not engaged in an act of publishing. It’s long past time to make some changes to Section 230.

Olivia Nuzzi departs

Olivia Nuzzi’s separation agreement with New York magazine was heavily lawyered, according to reports, and that shouldn’t come as a surprise to anyone. But the magazine’s statement that its law firm found “no inaccuracies nor evidence of bias” in her work needs to be placed in context. Liam Reilly and Hadas Gold of CNN report on Nuzzi’s departure.

Nuzzi, you may recall, was involved in some sort of sexual (but not physical) relationship with Robert F. Kennedy Jr. that may have encompassed sexting and nude selfies — we still don’t know.

But as I wrote last month, after Nuzzi’s relationship with Kennedy became public, she wrote a very tough piece about President Biden’s alleged age-related infirmities while Kennedy was still a presidential candidate and an oddly sympathetic profile of Donald Trump after Kennedy had left the race, endorsed Trump and made it clear that he was hoping for a high-level job in a Trump White House.

Maybe Nuzzi would have written those two stories exactly the same way even if she had never met Kennedy. But we’ll never know.

Media notes

• Billionaire ambitions. Benjamin Mullin of The New York Times reports (gift link) that a Florida billionaire named David Hoffmann has bought 5% of the cost-cutting Lee Enterprises newspaper chain, and that he hopes to help revive the local news business. “These local newspapers are really important to these communities,” Hoffman told Mullin. “With the digital age and technology, it’s changing rapidly. But I think there’s room for both, and we’d like to be a part of that.” Lee owns media properties in 73 U.S. markets, including well-known titles such as the St. Louis Post-Dispatch and The Buffalo News.

• Silent treatment. Patrick Soon-Shiong, whose ownership of the Los Angeles Times has been defined by vaulting ambitions and devastating cuts, has stumbled once again. Max Tani of Semafor reports that the Times will not endorse in this year’s presidential content, even though it published endorsements in state and local races just last week. The decision to abstain from choosing between Kamala Harris and Donald Trump, Tani writes, came straight from Soon-Shiong, who made his wealth in the health-care sector. Closer to home, The Boston Globe endorsed Harris earlier this week.

• Reaching young voters. Santa Cruz Local, a digital nonprofit, has announced an ambitious idea to engage with young people: news delivered by text messages and Instagram. “We want to reach thousands of students with civic news and help first time voters get to the ballot box,” writes Kara Meyberg Guzman, the Local’s co-founder and CEO. The Local’s Instagram-first election guide will be aimed at 18- to 29-year-olds in Santa Cruz County, with an emphasis on reaching local college students; Guzman is attempting to raise $10,000 in order to fund it. Santa Cruz Local was one of 205 local news organizations to receive a $100,000 grant from Press Forward last week. Guzman was also interviewed in the book that Ellen Clegg and I wrote, “What Works in Community News,” and on our podcast.

A lawsuit aims to let Facebook users turn off the News Feed

Mark Zuckerberg, defender of the algorithm. Photo (cc) 2016 by Alessio Jacona.

Imagine that you could log onto Facebook and not be exposed to that infernal, endlessly scrolling News Feed. Imagine, instead, that you could visit your friends and groups as you wished, without any algorithms to determine what you get exposed to. That’s what Facebook was like in the early days — and it’s what it could be like again if a lawsuit filed by longtime internet activist and researcher Ethan Zuckerman succeeds.

Zuckerman has developed a tool called Unfollow Everything 2.0, which would allow users to unfollow their friends, groups and pages. This wouldn’t change who you’re friends with, which means that you’d have no problem checking in with them manually; you can, of course, do that now as well. No longer, though, would everything be served up to you automatically, non-chronologically and bogged down with a ton of crap you didn’t ask for.

So why is Zuckerman suing? Because, several years ago, a Brit named Louis Barclay developed the original Unfollow Everything. Mark Zuckerberg and company threatened to sue him if he didn’t take it down and permanently threw him off Facebook and Instagram. Barclay wrote about his experience on Slate:

I still remember the feeling of unfollowing everything for the first time. It was near-miraculous. I had lost nothing, since I could still see my favorite friends and groups by going to them directly. But I had gained a staggering amount of control. I was no longer tempted to scroll down an infinite feed of content. The time I spent on Facebook decreased dramatically. Overnight, my Facebook addiction became manageable.

Zuckerman is claiming that Section 230, a federal law that’s normally used to protect internet publishers like Meta from legal liability with regard to the content their users post, also protects developers of third-party tools such as Unfollow Everything.

“I’m suing Facebook to make it better,” Zuckerman, an associate professor at UMass Amherst, said in a press release. “The major social media companies have too much control over what content their users see and don’t see. We’re bringing this lawsuit to give people more control over their social media experience and data and to expand knowledge about how platforms shape public discourse.”

Zuckerman is being represented by the Knight First Amendment Institute at Columbia University.

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Ethan Zuckerman on the limits of interconnectedness

Ethan Zuckerberg at Northeastern on Wednesday.
Ethan Zuckerman at Northeastern on Wednesday

The promise of the Internet was that it would break down social, cultural and national barriers, bringing people of diverse backgrounds together in ways that were never before possible. The reality is that online communities have reinforced those barriers.

That was the message of a talk Wednesday evening by Ethan Zuckerman, director of the MIT Center for Civic Media. Zuckerman, who spoke at Northeastern, is the author of the 2013 book “Rewire: Digital Cosmopolitans in the Age of Connection.” He is also the co-founder of Global Voices Online, a project begun at Harvard Law School’s Berkman Center for Internet and Society that tracks citizen media around the world.

I’ve seen Ethan talk on several occasions, and I always learn something new from him. Here is some live-tweeting I did on Wednesday.

https://twitter.com/dankennedy_nu/status/519966015254712320

https://twitter.com/dankennedy_nu/status/519968349418455040

https://twitter.com/dankennedy_nu/status/519969002249277440

https://twitter.com/dankennedy_nu/status/519970428459421696

https://twitter.com/dankennedy_nu/status/519970765496934401

https://twitter.com/dankennedy_nu/status/519972247323553793

https://twitter.com/dankennedy_nu/status/519973089506238464

https://twitter.com/dankennedy_nu/status/519974299156086784

One of the most interesting graphics Zuckerman showed was a map of San Francisco based on GPS-tracked cab drivers. Unlike a street map, which shows infrastructure, the taxi map showed flow — where people are actually traveling. Among other things, we could see that the African-American neighborhood of Hunters Point didn’t even appear on the flow map, suggesting that cab drivers do not travel in or out of that neighborhood (reinforcing the oft-stated complaint by African-Americans that cab drivers discriminate against them).

Since we can all be tracked via the GPS in our smartphones, flow maps such as the one Zuckerman demonstrated raise serious privacy implications as well.

https://twitter.com/dankennedy_nu/status/519974299156086784

https://twitter.com/dankennedy_nu/status/519975183260860416

We may actually be less cosmopolitan than we were 100 years ago.

https://twitter.com/dankennedy_nu/status/519977254718550016

Facebook founder Mark Zuckerberg likes to show a map suggesting that Facebook fosters interconnectedness around the world. In fact, upon closer examination the map mainly shows interconnectedness within a country. The United Arab Emirates demonstrates the highest level of international interconnectedness, but that’s because the UAE has an extraordinary number of guest workers who use the Internet to stay in touch with people back home. That leads Ethan Zuckerman to argue that maps often tell us what their designers want us to believe.

https://twitter.com/dankennedy_nu/status/519978709953294336

This final tweet seems out of context, but I’m including it because I like what Zuckerman said. It explains perfectly why I prefer Twitter to Facebook, even though I’m a heavy user of both. And it explains why many of us, including Zuckerman, rely on Twitter to bring us much of our news and information.

https://twitter.com/dankennedy_nu/status/519979810597400576

They Posted Clickbait So They’d All Get Rich. What Happened Next Made Them Cry.

WGBH forum
From left: Raney Aronson Rath, deputy executive producer of “Frontline,” who introduced the panel: moderator Joshua Benton, Tim O’Brien, Clay Shirky and Ethan Zuckerman. Photo by Lisa Palone via Twitter.

Cross-posted at WGBH News.

Have we reached the limits of clickbait media exemplified by The Huffington Post and BuzzFeed? According to three experts on Internet journalism, the answer is yes.

At a forum on the future of journalism held in WGBH’s Yawkey Theater on Wednesday, the consensus was that aggregating as many eyeballs as possible in order to show them advertising does not produce enough revenue to support quality journalism. Instead, news organizations like The New York Times are succeeding by persuading a small percentage of their audience to support them through subscription fees. (Click here for some tweets from the session.)

“One of the things that interests me is the end of the audience as a discrete category that can be treated as an aggregate,” said Clay Shirky of New York University. “Scale was the business model,” he said, describing the attitude among Web publishers as “‘At some point scale will play out.’ And it didn’t.”

As it turns out, Shirky continued, pushing people to “a hot new story” didn’t really matter that much. “What really matters,” he said, “is that there’s about 3 percent of that audience who really cares whether that newspaper lives or dies. We’re just at the beginning of that.”

Shirky and his fellow panelists — Tim O’Brien, publisher of Bloomberg View, and Ethan Zuckerman, director of MIT’s Center for Civic Media, moderated by Nieman Journalism Lab editor Joshua Benton — noted that the revenue model being pursued by the Times and others is essentially the same as the system that funds public media outlets such as WGBH, WBUR, NPR and the like.

O’Brien and Zuckerman disagreed over the need for mass media. O’Brien argued that the audience for an entertainment program can come up with ways of paying for it that don’t depend on attracting a larger audience. “We’re talking about different ways to finance passion,” he said.

To which Zuckerman retorted: “We’re not just talking about ‘Downton Abbey.’ We’re talking about news.” The challenge, Zuckerman said, is to find ways not just of funding journalism but of building enough of an audience so that investigative reporting at the local level can have enough clout to influence events.

Zuckerman also raised the issue of how news organizations do and don’t foster civic engagement, offering the example of the sudden closing of North Adams Regional Hospital in western Massachusetts. The closing put about 500 people out of work and left residents about 45 minutes away from the nearest emergency room.

Zuckerman praised the Berkshire Eagle’s coverage, but said the paper offered little sense of what the public could do. That, he said, would require “advocacy journalism” of the sort that makes traditional journalists uncomfortable.

That led to an observation by Shirky that newspaper editors are actually well-versed in telling their readers how to get involved when it comes to something like a theater review. Not only do readers learn whether the critic liked the play or not, but they are also told when and where it is being performed, how much tickets cost and how to buy them. But when covering a political story, Shirky continued, readers never learn how to make a donation or get involved.

Zuckerman said the problem is that news organizations don’t like to promote what-you-can-do measures when it comes to partisan politics.

By contrast, he added, news organizations have no issues with telling their audience how they can help after a natural disaster, explaining: “There is not a huge pro-hurricane constituency.”

About that “Kony 2012” video

[youtube http://www.youtube.com/watch?v=KLVY5jBnD-E&w=480&h=360]

We may not have previously seen a social-media phenomenon quite like “Kony 2012,” the online video aimed at raising public awareness about Joseph Kony, the leader of the brutal Lord’s Resistance Army in Uganda. I saw it on Tuesday, urged on by my son. He was skeptical from the beginning, having seen this. Today, some 50 million views later, “Kony 2012” is on the front page of the New York Times.

You may be familiar with the criticism by now, which I will attempt summarize as follows:

  • It oversimplifies a complex situation.
  • Kony’s forces, which once terrorized Uganda, have dwindled to a few hundred, and have long since fled for parts unknown.
  • Invisible Children, the not-exactly-transparent nonprofit that made “Kony 2012,” is pushing for the U.S. to launch an ill-advised military action.
  • The film plays down the brutal nature of the current Ugandan government, which, among other things, is considering a measure calling for the death penalty for gay men. (A star of the film is U.S. Sen. James Inhofe, who has been accused of inadvertently helping to foment anti-gay hatred in Uganda.)
  • The underlying message of the video is that bringing Kony to justice is something white people must do for poor, helpless black people.

“While I’ve been waiting years for a spotlight to be shown on Kony, what Kony 2012 is all about is shining the spotlight on [filmmaker] Jason Russell,” writes my WGBH colleague Phillip Martin on Facebook. “This is indeed a great white hope form of self-aggrandizement, albeit whatever good intentions he has.”

Personally, I’d been going back and forth on “Kony 2012” until last night, when I ran across this lengthy blog post by Ethan Zuckerman, an Africa expert who is director of MIT’s Center for Civic Media as well as the co-founder of Global Voices Online, which has rounded up African reaction to the film. It’s exactly the sort of nuanced, deeply knowledgeable analysis I would expect from Zuckerman, and I urge you to read it. (If you haven’t seen “Kony 2012” yet, this will take you less time.)

There’s no question that “Kony 2012” will raise awareness, and it’s possible that it will even do some good. But it’s not entirely clear what the goal is, or for that matter should be.

Video recorded by @rosebellk for Al Jazeera.