Category: News

Caffè Nero apologizes and vows to bolster training after a racially charged case of mistaken identity

Photo (cc) 2023 by Martin Lewison.

The coffee shop chain that refused service to retired GBH News reporter Phillip Martin at one of its stores recently will bolster its “anti-discrimination and harassment training,” according to its chief operating officer.

Caffè Nero COO Paul Morgan was quoted in an update published Wednesday afternoon by Boston.com. Reporter Abby Patkin writes that Martin met with company officials earlier this week for what he described as a “very cordial, pleasant conversation.” He added that he accepted their apologies, saying, “I told them I had no interest whatsoever in anyone being fired over this.”

Although Martin, a former colleague of mine at GBH, handled the situation with his customary class, what happened to him raises some troublesome issues. The facts as originally laid out in The Boston Globe were that a barista thought Martin resembled someone (sub. req.) who had recently caused trouble at the Central Square store recently, even relieving himself inside.

Yet Martin now says he’s seen a photo of that person, and he was “befuddled,” adding, “I looked at the photo, and I told them, ‘He looks nothing like me.’” Patkin reports that Martin says the person in the photo was a much younger, light-skinned Black man.

Neither the original Globe story nor the Boston.com follow-up reports whether the barista is white, although it’s clearly implied that she is given that Martin filed complaints with the Massachusetts Commission Against Discrimination and the Cambridge Human Rights Commission, and that Caffè Nero is going to double down on training.

Those of us who are white have an obligation not to fall into the trap of confusing one person of color with another. If the barista had paused for a moment and thought about whether Martin truly resembled the person who’d gone off in her store earlier, she almost certainly would have realized that he didn’t.

A retired journalist says he was refused service and told he was confused with another Black man

Phillip Martin at Boston University earlier this year. Photo (cc) 2025 by Dan Kennedy.

A former GBH News colleague of mine has gotten caught up in a mess involving a Cambridge coffee shop in which he was told he’d been mixed up with another Black man who’d reportedly caused trouble.

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Phillip Martin, an award-winning journalist who retired earlier this year, told The Boston Globe (sub. req.) that he was refused service at a Caffè Nero in Central Square last Thursday after he attempted to order a cup of tea. Martin said he was there to meet another journalist. Globe reporters Nick Stoico and Alexa Coultoff write:

A woman working at the counter told Martin that her boss instructed her not to serve him if he came into the cafe again, according to Martin. He said he told her she must be mistaking him for someone else, but the woman insisted, “No, we have you on video.”

Martin and the employee each called police, he said. After officers spoke with Martin and the cafe worker separately, they told Martin that he was allowed to stay.

In addition to his work as an investigative reporter for GBH Radio, Martin would also pop up on various GBH-TV shows, including “Basic Black” and “Beat the Press with Emily Rooney,” on which I was a regular panelist until it was canceled in 2021. I thought Phillip brought a particularly erudite sensibility to the program.

More recently, I spoke with Martin this past summer for a story he was working on about the dangers posed by so-called pink-slime news outlets — that is, websites that appear to be legitimate sources of local news but that are actually part of a politically motivated network, and that are increasingly powered by AI.

I posted about the Caffè Nero incident on Facebook Sunday evening, and Martin added a comment that I quote here with his permission:

I’m not personally boycotting Caffe Nero or encouraging anyone else to. It’s not my favorite coffee but that’s not the point. The only thing I was trying to accomplish is for the cafe to be held accountable and aware of potentially discriminatory practices and policies. Distributing a video of someone who is identified as a miscreant without some type of training about racial and other common forms of misidentification is a recipe for disaster. And I also thought it important to emphasize that no one should be fired over this.

According to the Globe, a Caffè Nero spokesperson said by email that a person closely resembling Martin had recently been “abusive to the staff” and had relieved himself inside. “While it is not acceptable to confuse any customer with another, the prior incident was traumatic for the barista involved and it triggered her response,” the spokesperson was quoted as saying. “Everyone at Caffè Nero is deeply sorry for the behaviour towards Mr. Martin, which should not have happened, even though it was a genuine error driven by a recent prior experience.”

Martin has reportedly filed complaints with the Massachusetts Commission Against Discrimination and the Cambridge Human Rights Commission.

In 2021, The Boston Globe Magazine published a personal essay (sub. req.) by Phillip in which he recalled the culture shock of coming to Boston in the 1970s to fight racism. He was so bruised and battered by the experience that he returned home to Detroit — only to come back a year later and stay. He wrote:

Boston was a 1970s version of 1960s Birmingham, Alabama, in my view, with white grievance over desegregation and voting rights updated as white protests over school desegregation through court-ordered busing. That history was precisely why I enlisted, somewhat naively, to go to Boston in the summer of 1975: to fight against racism.

We like to tell ourselves that Boston has come a long way since then, and perhaps it has. But Phillip’s encounter at Caffè Nero shows that we still have a long way to go.

What we can all do to help ease the humanitarian crisis in Gaza

Photo via the International Rescue Committee.

I rarely write about the humanitarian catastrophe in Gaza because I would be speaking mainly out of ignorance. Other than following news coverage, I have no more insight than anyone else. As with everyone, though, recent reports of mass starvation have left me horrified and appalled. The fighting between Israel and Hamas has to end. Israel must uphold international law by allowing aid to get through. Hamas must release the remaining hostages.

What moves me to write this morning is that I learned over the weekend that the International Rescue Committee continues to prove assistance to people on the ground. Mohammed Mansour writes in The New York Times (gift link):

I am a senior nutrition manager with the International Rescue Committee, one of the few organizations that is still able to deliver aid in Gaza. On a typical day, my colleagues and I screen hundreds of children for malnutrition at mobile clinics across the territory. We provide therapeutic food for kids who are at risk of starvation and counsel parents who are doing their best to care for their daughters and sons under unimaginable conditions.

More than 100 organizations have warned that “mass starvation” is spreading in Gaza. Not that journalists have any special claim to be exempt from that suffering, but it’s notable that hunger among reporters in Gaza has become so widespread that the Committee to Protect Journalists has issued an alert.

But this is about what we can do to help. To donate to the International Rescue Committee, just click here. I’m going to do it as soon as I publish this item.

The pope’s family ties to an infamous Supreme Court decision — and to its eventual embrace of racial justice

When I learned that Pope Leo XIV is the descendant of Black Creoles from New Orleans, my thoughts turned to Homer Plessy, the New Orleans native who was the plaintiff in the Supreme Court’s infamous Plessy v. Ferguson decision of 1896.

The pope does not appear to be Black, but neither did Plessy, which is one of the keys to understanding the challenge he made to the racist Southern power structure of the late 19th century. In fact, it is fair to say that if Robert Francis Prevost could be transported back in time, he, too, would have been thrown out of a whites-only railroad car had he announced, as Plessy did, that he was part Black.

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Which is why we could regard Leo as the first pope in modern times who’s a person of color. (There may have been three Black popes during the early centuries of the Catholic Church.)

In Plessy v. Ferguson, the Supreme Court found that a Louisiana law segregating public accommodations was constitutional despite the plain wording of the 14th Amendment, which says in part:

All persons born or naturalized in the United States, and subject to the jurisdiction thereof, are citizens of the United States and of the State wherein they reside. No State shall make or enforce any law which shall abridge the privileges or immunities of citizens of the United States; nor shall any State deprive any person of life, liberty, or property, without due process of law; nor deny to any person within its jurisdiction the equal protection of the laws.

According to Biography.com, Plessy, a shoemaker, considered himself one-eighth Black and could pass for white. In 1892, he challenged a state law passed two years earlier by purchasing a first-class railroad ticket, taking a seat in the whites-only section and then telling the conductor that he was part Black. He was thrown off the train, jailed and released the next day on $500 bond.

Plessy sued, appealed his conviction , arguing that his rights under the 13th (which outlawed slavery) and 14th Amendments had been violated, and his case eventually wended its way to the Supreme Court. Interestingly enough, the railroad company took Plessy’s side because it didn’t want to incur the additional expense of adding cars in order to enforce segregation.

Plessy v. Ferguson was the source of the infamous “separate but equal” ruling. The majority decision, written by Justice Henry Billings Brown, took the absurd view that just because public facilities are segregated doesn’t mean that whites and Blacks were being treated unequally. Brown wrote:

We consider the underlying fallacy of the plaintiff’s argument to consist in the assumption that the enforced separation of the two races stamps the colored race with a badge of inferiority. If this be so, it is not by reason of anything found in the act, but solely because the colored race chooses to put that construction upon it.

The decision, though, prompted an eloquent and far-reaching dissent by Justice John Marshall Harlan, who pointed out the ridiculous nature of the majority’s position. His dissent is worth reading in full, but here’s the heart of it:

It was said in argument that the statute of Louisiana does not discriminate against either race, but prescribes a rule applicable alike to white and colored citizens. But this argument does not meet the difficulty. Everyone knows that the statute in question had its origin in the purpose not so much to exclude white persons from railroad cars occupied by blacks as to exclude colored people from coaches occupied by or assigned to white persons.

Justice Harlan eventually prevailed, with the Supreme Court citing the 14th Amendment in striking down school segregation in Brown v. Board of Education in 1954 and reversing Plessy v. Ferguson.

Thus it can be said that Pope Leo’s family has ties to the 20th century’s most important step forward for racial justice in the United States. Today, of course, brings its own challenges. In the early days of his papacy, Leo shows every sign of being a voice for moral clarity in his home country and across the world.

Three if by Medford

We had a great time in Medford Square earlier today when Paul Revere made his annual ride through the city — which ended not with his arrest at the hands of the Redcoats in Lincoln but rather at the Paul Revere Restaurant in West Medford.

He and some suspiciously modern-looking soldiers and motorcycle officers stopped at the historic Captain Isaac Hall House, where they warned the captain and his wife, Abigail Hall, that the Redcoats were on their way. Today the building is home to the Islamic Cultural Center of Medford.

The first video is by my son, Tim Kennedy; I shot the second as well as the photos below.

Laura Duggan of Medford as Abigail Hall, wife of Captain Isaac Hall, a leader of the Minute Men. She’s standing in front of the Captain Isaac Hall House, today the Islamic Cultural Center of Medford.
Paul Revere addresses the crowd, using a historically accurate mic.
Mayor Breanna Lungo-Koehn greets a constituent.

Michelle Johnson’s journey; plus, the deer explosion in Mass., and fighting back against Musk

I’m driving in the slow zone this holiday week, but I do want to share a couple of stories and some information on how you can make Elon Musk unhappy as we count down the days until 2025.

First up: Marc Ramirez has written a fascinating story in USA Today about Michelle Johnson’s journey to learn more about her Black ancestors in the South. A lot of us in Boston media know Johnson as a retired journalism professor at Boston University and, before that, as a top editor at Boston.com during its early days in the mid-1990s.

Johnson and her spouse, Myrna Greenfield, traveled to the Carolinas earlier this year to research family members who had been slaves and who had continued to live in the South after the Civil War. At one point, she visited a home in North Carolina, where they were invited in by the white couple who lived there and shown the still-standing slave quarters out back. Johnson recalled:

They had taken the slave cabin and pieced it together with this old kitchen and use it as a guesthouse now. There was a ladder leaning up against it and they told us the enslaved persons working there would have used it to up to the second level. … I wondered if any of my relatives would have been there. Would they have worked in that kitchen? To be in that space where some of them might have been was really moving.

Having learned about her mother’s side of the family, Johnson told Ramirez that she is  now hoping to delve into her father’s side.

Oh, deer

This past Saturday we were driving along the Mystic Lakes in Medford shortly before 10 p.m. when two deer suddenly bounded in front of us. My wife, Barbara, who was driving, swerved and missed the first but then hit the second. It crumpled by the side of the road; we drove off, then returned a few minutes later to see that it had evidently gotten up and bounded into the surrounding woods. We hope it wasn’t badly hurt.

It turns out that the deer population in Massachusetts is exploding. Scooty Nickerson reports for The Boston Globe that Massachusetts is home to about 160,000 deer, double the population in the 1990s.

As a result, more and more deer are running afoul of motor vehicles. Westport leads the state with 337 reported collisions between 2018 and 2022; Middleborough, where I grew up, was second, with 272.

Overpopulation is spreading disease and contribution to erosion, as the animals eat plants along shorelines. Sadly, one solution is more hunting, which is unpopular in Massachusetts, especially in the urban and suburban communities inside Route 495.

Avoiding collisions is a challenge. Deer can dart out in front of cars during daylight hours and in settled areas, as you can see from the police photo that accompanies the Globe story. But you might be able to improve your odds by driving slowly and staying alert if you find yourself driving through a wooded area after dark.

Make Elon cry

Elon Musk hates Wikipedia, because of course he does. The serial entrepreneur, destroyer of Twitter and now Donald Trump’s wingman went off on one of his periodic benders a few days ago, denouncing it as “Wokepedia,” questioning its finances and offering to donate $1 billion if it would change its name to “Dickipedia.” Gosh, what a brilliant sense of humor.

Wikipedia may be the last uncorrupted place on the internet, driven solely by its mission to make the world’s knowledge available to everyone. It’s not perfect, but the folks who run it do a much better job of keeping out trolls and vandals than was the case in the early days more than 20 years ago. Better understood as a research tool than a reference source, it is the ideal starting place for all kinds of projects — especially through the linked footnotes and external websites that are listed at the bottom of every article.

I’ve given in the past and decided to dig a little deeper following Musk’s outburst. I hope you will, too.

While we swelter, a look back at the heat wave of April 2002

A hot day on Boston Common. Photo (cc) 2013 via City of Boston archives.

There’s a lot of talk this week to the effect that the heat wave we’re experiencing is unprecedented — or at least unusual — for June. True enough. But I vividly remember a wild stretch of hot weather that hit the Northeast in April 2002. I was in New Jersey and New Haven to interview folks for my first book, “Little People,” and it was over 90 degrees for a day or two that week.

As I was driving through Connecticut, an anchor on NPR said that a new record of more than 90 degrees had been set in Central Park. That night, I met with Anthony Soares, a person with dwarfism who was president of the city council in Hoboken, New Jersey. We sat outside at a restaurant until 11 p.m. in stifling heat and humidity. Here’s how The New York Times put it on April 17, 2002:

After a stubbornly mild winter, a sudden heat wave settled over the New York region yesterday, with the temperature reaching 92 degrees in Central Park at 3:30 p.m. That shattered the previous high for the day of 88, which was reached in 1896.

Elsewhere in the region, records were similarly trounced. In Newark, a high of 90 beat the old record of 82, reached in 1976. And in Bridgeport, it was a full 10 degrees hotter (83 degrees) than on any previous April 16.

In Boston, the temperature on April 17 topped out at 93.2 degrees. Notably, the Boston Marathon had been held just two days earlier, although, fortunately, it didn’t make it out of the 50s that day. And on April 18, it was back in the 50s again.

Climate change is making all of this worse. It was a factor 22 years ago, and it’s even more of one now. I just thought you’d like a reminder that what we’re going through this week is nothing new, and that we’ve had even stranger weather off and on in the past.

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The Huntington News reports on the aftermath of April’s Northeastern encampment

Centennial Common at Northeastern University. Photo (cc) 2008 by Piotrus.

The pro-Palestinian encampment at Northeastern University’s Centennial Common may have been broken up nearly as soon as it appeared, but the events of those 48 hours in late April still reverberate. Now The Huntington News, our outstanding independent student newspaper, has published a massive overview that focuses on the police response.

Reported by Annika Sunkara, Eli Curwin and Emily Spatz, the story examines how protesters were treated by law enforcement officials who were called to the scene to take down the encampment and arrest those who refused to leave. Those officials included Boston, Northeastern and state police. As portrayed in the article, the response comes off as somewhat chaotic, with needlessly rough treatment of the some of the protesters as well as confusion over how those with a Northeastern affiliation should be treated.

The reporting speaks for itself, but I do want to highlight this:

Police ordered all individuals, including press, medics and legal observers, to leave Centennial.

Several Huntington News reporters were told to leave the barricaded area under threat of their “student status.”

Boston police ordered at least five legal observers, who had monitored the encampment since it was established, to move outside of the barricade.

How the press was treated when the encampment was broken up and arrests began on the morning of Saturday, April 27, has been a matter of controversy. Police officers have an obligation to move observers out of the way so that they’re not a hindrance and are not in danger of getting hurt. On the other hand, those observers should not be moved so far from the scene that they don’t have a clear view of how the police are doing their jobs. Journalism’s obligation is to bear witness at such moments.

Urszula Masny-Latos, executive director of the National Lawyers Guild of Massachusetts, told the News that the police moved observers “as far from the scene as possible so [the police] would not be easily visible.” She also said that Boston police overruled campus officers “and forced NLG legal observers off the grounds where the arrests happened.”

The Boston Police Department reportedly did not respond to the News about their actions.

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Antisemitic hate speech at NU appears to have come from a counter-protester

Three media-related follow-ups to this morning’s post on the arrests of pro-Palestinian protesters at Northeastern University.

• As I noted earlier, university spokeswoman Renata Nyul issued a statement in which she cited “virulent antisemitic slurs, including ‘Kill the Jews’” as a precipitating factor in ordering that the encampment be dismantled and the police be brought in. Now there are reports that “Kill the Jews” might actually have been uttered by a pro-Israel counter-protester.

GBH News reporter Tori Bedford tweeted, “I did hear ‘kill the Jews,’ said by a counter-protester holding an Israeli flag, seemingly as a provocative joke in response to the group’s pro-Palestine chants. Not sure if that’s the specific incident @Northeastern leadership is referring to.” She also shared a video provided to her by Huskies for a Free Palestine.

Northeastern’s student newspaper, The Huntington News, acknowledged in an update at 12:15 p.m. today that the statement was indeed made by a counter-protester, and The Boston Globe has added this: “The student group behind the protests disputed that claim, saying that no one in the encampment shouted slurs, and that it was a counter-protestor who yelled ‘Kill the Jews.’”

• Earlier this morning, I read in the Globe that reporters had been asked by police to leave the scene. But when I went to write it up, that passage was gone. Sarah Scire of Nieman Lab, though, saved it and posted it on Twitter:

I don’t know why the Globe deleted that section from its story. Maybe a judgment was made that the officer was directing their statements to bystanders in general rather than journalists in particular. It also sounds like advice rather than an order. As for whether the Globe should have acknowledged the edit, I’ll just observe that it’s pretty standard for news outlets to revise and delete in their online running coverage without indicating whether any changes have been made. Good practice? Maybe not. But hardly unusual.

• Student reporters were told to back off from the immediate scene after police officers surrounded the encampment. In an update posted today at 5:30 a.m., the News published this: “Several members of The News’ staff were asked to move outside the barricade.” That does not strike me as inappropriate as long as the reporters were allowed to remain close enough to observe what was going on. Still, it’s worth noting.

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Our Northeastern j-students did great work covering the pro-Palestinian encampment

The pro-Palestinian encampment at Northeastern University has come to an end, as Boston Police arrested about 100 people early this morning. Our student journalists have been doing a great job of covering the protest, not only for The Huntington News (on Twitter/X and on their live blog) but also for The Boston Globe, where several co-op students have been on the scene. Their work has been exceptional, presented fairly and without an agenda.

I was on campus Friday afternoon and walked around the perimeter a few times. I did not attempt to engage with any of the protesters. What struck me was how small the encampment on Centennial Common was, although there were plenty of people packed inside the perimeter. The Huntington News placed the number at about 200.

One development that no doubt hastened the end of the encampment was a turn toward explicit antisemitism on the part of at least some of the protesters. At 6:25 a.m. today, the News quoted a statement from Renata Nyul, the university’s vice president for communications:

Earlier this morning the Northeastern University Police Department (NUPD) — in cooperation with local law enforcement partners — began clearing an unauthorized encampment on the university’s Boston campus. What began as a student demonstration two days ago, was infiltrated by professional organizers with no affiliation to Northeastern. Last night, the use of virulent antisemitic slurs, including ‘Kill the Jews,’ crossed the line. We cannot tolerate this kind of hate on our campus.

The Globe report included this detail about rising hostilities between the protesters and pro-Israel counter-protesters: “At one point, a person called out, ‘Kill the Jews,’ while others yelled, ‘No right to exist,’ at the two counterprotesters holding the Israeli flag. Campus police later escorted the men away from the encampment.”

[Note: The antisemitic threat appears to have been uttered by a pro-Israel counter-protester. See update.]

At 8:30 a.m. today, the News posted another statement from Nyul:

As part of clearing the site, approximately 100 individuals were detained by police. Students who produced a valid Northeastern ID were released. They will face disciplinary proceedings within the university, not legal action. Those who refused to disclose their affiliation were arrested.

What none of us have any way of knowing is whether this ends the protest or if it will escalate. Northeastern is on a different schedule from most colleges and universities; classes and finals are now over. But commencement season is now upon us, with multiple ceremonies scheduled for the various colleges and two large university-wide celebrations at Fenway Park next Sunday, May 5.

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