Gannett needs to invest if it wants to meet its digital subscription goal

The Gannett newspaper chain, like nearly all publishers, is staking its future on reader revenue. Which raises a question: What is the company prepared to do to make that happen?

In its most recent quarterly report, the country’s largest newspaper chain said that its total number of digital subscribers is now 1.2 million — an increase of 37% over the previous year, but not especially impressive for a company that owns about 250 daily papers, including USA Today, and hundreds more weeklies. Gannett CEO Mike Reed said he’s aiming for 10 million in five years.

At least the subscription total is heading in the right direction. Overall, the company lost $142 million, largely due to pandemic-related declines in print and digital advertising.

The focus on digital subscriptions isn’t smart so much as it is the only option available. Newspaper advertising has been tanking for years as ad spending has moved to Craigslist, Google and Facebook. National papers and a few big regionals, including The Boston Globe, have succeeded in making the shift to reader revenue. But if Gannett wants to emulate them, it’s going to have to overcome its reluctance to invest in journalism and technology.

For years, Gannett and the chain that essentially took it over, GateHouse Media, have been decimating their newsrooms in order to squeeze out enough revenues to keep their creditors at bay. (Reed claims a recently completed loan restructuring should help.) As I’ve written before, our local Gannett weekly, serving a city of nearly 60,000 people, hasn’t had a full-time staff reporter since the pre-pandemic days of late 2019. Yet it is also the only print paper I subscribe to because reading it online is such a dismal experience.

Lately I’ve noticed an increase in stories from something called “the USA Today Network,” which is to say they’re not local. Some are from one or two towns over. Some are from afar. They are nothing but space-fillers.

Gannett announced several other moves as well, including a paywall for USA Today, sports betting and even an attempt to sell non-fungible tokens (NFTs). I’ve been trying to grasp exactly what that last means, but I’m still confused even after reading this New York Times story.

Gannett owns nearly all of the community papers in Eastern Massachusetts and environs, and in very few cases are they meeting the information needs of their communities. If the company is determined to offer a better product, with more local coverage and a better user experience, then it will deserve to sell more digital subscriptions.

But I can’t imagine that the chain will be able to build its digital subscriber base significantly with what it’s offering now.

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A deal in Denver’s suburbs points the way toward a solution for local news

This is one of the most exciting developments I’ve seen in local news in a long time — certainly more exciting than the news that Substack and Facebook were going to toss some spare change in a tin cup in the hopes of enticing community journalists to set up shop on their platforms.

Earliest this week David Folkenflik of NPR reported that The Colorado Sun, a digital startup that arose from the ashes of The Denver Post, would acquire a chain of 24 small newspapers in the Denver suburbs in partnership with a new nonprofit organization called the National Trust for Local News. As Sun editor and co-founder Larry Ryckman told Folkenflik:

These are the folks who are covering school boards, city councils, county commissions that no one else is covering. They provide unique local coverage. And we’re doing this so that we can preserve those voices.

Denver is the best-known example of the damage inflicted on newspapers by the hedge fund Alden Global Capital. Three years ago, journalists at The Denver Post rebelled at Alden’s brutal budget cuts. But guess who won? That led Ryckman and others to leave and launch the Sun. Ryckman described what happened last fall at the Radically Rural conference sponsored by the Keene (N.H.) Sentinel, which I covered for the Nieman Journalism Lab:

We endured cut after cut after cut. I had to lay people off. We were under assault, really, from our own owners, and nothing that we did — not being faster, smarter, more digital — none of those things really matter when a hedge fund doesn’t really care about the community or the journalism that the newspaper it owns produces. It’s really about this quarter’s return.

At one time, Denver’s newspapers employed about 600 journalists, Ryckman said. But the Rocky Mountain News shut down in 2009, and, as of last fall, Ryckman estimated the head count at the Post as being somewhere around 60. The Sun employs 10 people. But as a public benefit corporation, it can reinvest whatever money it makes in improving its journalism.

Could such a model work elsewhere? I don’t see why not. Take Eastern Massachusetts, whose weekly and daily community newspapers are nearly all owned by Alden’s rival in cost-cutting, Gannett. Could some sort of nonprofit entity be formed that would attempt to buy back Gannett’s properties in the Boston area? Gannett does sell papers from time to time. Maybe it’s possible to make them an offer they wouldn’t refuse.

The situation is dire. And what’s taking place in Denver suggests a possible way forward.

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Facebook joins Substack in tossing some peanuts to local news projects

Photo (cc) 2021 by Erich Ferdinand

All of a sudden, platform companies are deciding that local is the place to be.

Two weeks ago, Substack announced Substack Local, a program to seed $1 million worth of local news projects. It was a bit like Dr. Doom announcing he’d destroy the earth unless he was paid $1 million — the Substack initiative would only be enough to get 30 local journalists up and running. But no doubt there will be more to come if the first round proves successful.

Then, earlier this week, Facebook said it would pay $5 million to fund a similar program, with an emphasis on “Black, Indigenous, Latinx, Asian or other audiences of color.” You are free to conclude that this gives Mark Zuckerberg something positive to talk about the next time he gets dragged before a congressional committee. But I’m sure he’d like it to succeed as well, since anything that keeps people glued to Facebook is good for his bottom line.

In both cases, these are drops in the bucket — especially for Facebook, whose revenues in 2020 approached $86 billion. But even though the platforms themselves are paying next to nothing, it should help us find out whether they can help local news entrepreneurs solve some of the problems in building successful projects.

Why Jeff Bezos should rescue Tribune’s newspapers from Alden Global Capital

Jeff Bezos. Photo (cc) 2019 by Daniel Oberhaus.

Previously published at GBH News.

It’s going to take a miracle to save the Chicago Tribune, the Hartford Courant, New York’s Daily News and six other large-market dailies from the greedy clutches of Alden Global Capital, the hedge fund that’s widely regarded as the worst newspaper owner in the country.

On May 21, Tribune Publishing’s board is scheduled to vote on selling its papers. At this point, it looks like the only viable bid is from Alden, which has offered $635 million to boost its share of the company from 32% to 100%. A competing bid from the Baltimore hotel magnate Stewart Bainum was dealt a huge setback recently when his partner, the Swiss philanthropist Hansjörg Wyss, pulled out. Bainum, who wants to acquire Tribune’s Baltimore Sun and turn it over to a nonprofit, said he hasn’t given up. Right now, though, money and momentum are on Alden’s side.

Alden’s holdings include The Denver Post, The Mercury News of San Jose and, locally, the Boston Herald, The Sun of Lowell and the Sentinel & Enterprise of Fitchburg. All have been decimated, a fate that you can be sure is in store for Tribune’s papers if the hedge fund’s bid is accepted.

But it’s not too late if someone with vast riches and a demonstrated interest in journalism is willing to step up. Someone, for instance, like Jeff Bezos. The mega-billionaire owner of The Washington Post would be the perfect savior for the Tribune papers. Would he do it? I have no idea. If he were willing, though, he could breathe new life into some of our most important journalistic institutions.

Now, I know what you’re thinking. Bezos’ ruthlessness in running Amazon has caught up with him; his public image has taken some well-deserved hits since 2013, when he found $250 million in a spare pants pocket and bought the Post. Do we really want someone whose drivers have to pee into bottles in order to make their appointed rounds having even more power than he does already? Yes, Alden already owns about 100 papers via its MediaNews Group subsidiary. But whoever wins Tribune will control some of the most influential daily newspapers in the country. How can we be sure that Bezos wouldn’t use that power for ill?

To answer that question, we have to look at the record. And however brutal his treatment of Amazon employees may be, he has been an exceptionally good steward of The Washington Post. There is no evidence that he has interfered in the Post’s news coverage, or even in its editorial pages.

Then-executive editor Marty Baron stressed that Bezos had been hands-off when I interviewed him for my 2018 book “The Return Of The Moguls.” And Baron repeated that at a recent event sponsored by Northeastern’s School of Journalism. “His involvement on the news side was nothing beyond approving our budget,” Baron said. (Note: I’m on the faculty.)

What evidence exists to the contrary is, frankly, pretty thin gruel. In his new book, “Fulfillment: Winning And Losing In One-Click America,” ProPublica reporter Alec MacGillis observed that, after buying the Post, Bezos bought a mansion in Washington, D.C., and greatly increased Amazon’s lobbying presence in the capital.

MacGillis also noted that the Post ran a cheerleading editorial in favor of Amazon’s second headquarters, known as HQ2, coming to the D.C. subrub of Arlington, Virginia. “It would be left to a local business journal, not the Post, to uncover the emails showing the lengths to which Arlington officials had gone to ease Amazon’s path,” MacGillis writes. OK, fine. But the Post was hardly the only newspaper that expressed enthusiasm for HQ2 and the thousands of jobs it would bring. As a reminder, take a look at some of The Boston Globe’s coverage.

Indeed, Bezos has built such a sterling reputation for his leadership of the Post that Hamilton Nolan, who keeps tabs on the paper for the Columbia Journalism Review, recently devoted an entire piece to speculating about what would happen if Bezos woke up one morning and decided to weaponize the paper on behalf of his business and personal interests. Nolan wrote that “the editorial independence of the Post should never be taken for granted.” No, it shouldn’t. But after more than seven years of ownership, Bezos has done very little to raise concerns about his vision for the proper role of a newspaper owner.

Needless to say, Bezos could afford to buy Tribune. Even so, it’s worth reminding ourselves just how rich he is. In January 2020, his net worth was $118 billion, according to the Bloomberg Billionaire Index. By early 2021, it had risen to $196 billion as the pandemic super-charged Amazon’s business even while millions of Americans were being thrown out of work.

In other words, it would cost Bezos less than 1% of the money he’s made just over the last year to buy Tribune in its entirety. The latest news about Alden, meanwhile, is that the hedge fund “probably violated federal pension protections by putting $294 million of its newspaper employees’ pension savings into its own funds, according to a Labor Department investigation.” The story, reported by Bezos’ Washington Post, noted that Alden has admitted no wrongdoing and paid the money back. But still.

Bezos is 57, an age when many successful people start thinking about their legacy. He’s stepping down as Amazon’s CEO later this year. By investing resources in The Washington Post, he transformed it into a profitable, growing, digitally focused news organization in just a few years. Attempting to work the same magic with Tribune’s papers would be a worthy challenge.

Is this any way to ensure the future of journalism? No, it is not. As I wrote recently, the fate of great news organizations shouldn’t be left solely to the whims of unregulated, predatory capitalism. Unfortunately, that’s the system we have, and it’s not going to change between now and May 21.

So please, Mr. Bezos. Is it OK if I call you Jeff? Give these papers a chance to thrive. You did it with the Post. You can do it again.

Regional news projects are no substitute for local coverage

For reasons that I can’t quite grasp, there seems to be an irresistible urge on the part of news entrepreneurs to think regionally rather than locally. Maybe a regional focus makes fundraising easier. Maybe folks think it makes little sense to build out a digital infrastructure for a project that serves just one community.

There’s no doubt that some of the best journalism start-ups are regional or statewide, with The Texas Tribune leading the way. Yet truly local projects such as the New Haven Independent, The Batavian, The Mendocino Voice and, closer to home, The Bedford Citizen, The Provincetown Independent and Ipswich Local News provide a service that just can’t be replicated by a regional project that might be focused on, say, state politics and policy.

The latest to argue for a regional approach is Christopher Baxter, the executive director and editor-in-chief of Spotlight PA, which produces investigative reporting in Pennsylvania. Writing in Nieman Reports, Baxter says his site uses a “hub-and-spoke” model to provide statewide stories to local news organizations, which in turn feed local stories back to the hub. He writes:

This “hub-and-spoke” model using statewide entities like Spotlight PA, VTDigger, Mississippi Today, Mountain State Spotlight, and many others provides a ready pathway to scale coverage to local cities and towns without building new organizations in every location. The hub provides the organizational support and wide distribution platform, maintaining a focus on Capitol and statewide stories, while the spokes focus on local stories, always with an eye toward what might be of interest to a statewide audience.

So far, so good. But then he adds: “To be clear, this approach won’t replace the heyday of local journalism, when every town council meeting, zoning meeting, and school board meeting was covered.” And yet that’s what’s desperately needed — and it’s exactly what’s being provided by the local projects I mention above.

Back in 2015, I interviewed Anne Galloway, the founder of VT Digger, a statewide site based in Vermont’s capital, Montpelier. At that time Digger was just beginning to expand into local coverage in Chittenden County, where Burlington is located, and Windham County, in the southern part of the state.

Digger has been grown considerably since then. But in perusing the site, it seems clear that it’s stuck mainly to its original mission of providing first-rate investigative coverage of statewide issues, while occasionally branching out into local stories like the recent newspaper battle in Charlotte.

That’s as it should be. But real local journalism of the sort that covers “every town council meeting, zoning meeting and school board meeting,” as Baxter puts it, is perhaps the greatest unmet need today. Let’s let the regionals do what they do best — and keep pushing for local coverage of community life.

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Bay Windows and the South End News are put up for sale

Well, this is sad news, but not exactly shocking. Sue O’Connell and Jeff Coakley are putting Bay Windows and the South End News up for sale after 18 years of ownership. Sue and Jeff were both colleagues of mine at The Boston Phoenix. They’ve had a great run, and of course Sue has gone on to considerable success as a host at NBC 10 and NECN as well as at GBH News. Here’s the announcement.

BAY WINDOWS AND SOUTH END NEWS ARE UP FOR SALE!

What a time to be alive.

It doesn’t matter if you read this phrase as a meme or think we’re quoting Drake, this really is an amazing time to be alive.

As we emerge from the COVID-19 pandemic, one thing will become clear, if it hasn’t already: we’re living in a new world. This means new ways of doing business and accessing health care and education. Innovations in art, cultural, and culinary spaces. Wholesale reimaginings of community life and work space.

Nothing will ever return to “normal.” Nor would we want it to. Over the past year, movements for social justice based on race have accelerated. Our schools, businesses, nonprofit institutions, government agencies, elected officials, and community-based organizations are incorporating demands for change. In many cases, they are leading it.

In these times of change, we invite one more. After publishing Bay Windows and South End News for 18 years, we are putting both publications up for sale.

The business of local news has changed in the two decades we’ve owned both papers. But the news and its importance to the community has not. That is why we are inviting community leaders, business owners, nonprofits, educational institutions and others to consider purchasing Bay Windows and South End News, either separately or together. We are committed to thinking creatively and working with potential buyers to provide an equitable path to ownership.

Models to consider including nonprofit conversion, government support, a public and/or digital media merger, and community ownership.

When we purchased Bay Windows and South End News in 2003, we’d like to tell you that we did it out of a high-minded commitment to the vital role that community newspapers play in our communities. But that would not be true.

We bought these papers because we thought it would be fun.

Was it? Absolutely.

Almost immediately after purchasing the papers, Bay Windows became the primary source of news and information related to the political, legal, and public opinion battles being waged to bring marriage equality to Massachusetts. This role was similar to the one the paper had played in its early years as a source of information about AIDS that could not be found anywhere else. Since its founding, the paper has been home to information about political, arts, entertainment, and cultural news relevant to the LGBTQ community.

South End News has played the same role in the life of the South End, a neighborhood that has shaped the city of Boston’s nonprofit sector, biomedical research, culinary scene, and arts and cultural offerings. It has also been home to groups and individuals who have played influential roles in Puerto Rican, Black, and LGBTQ activism in the city of Boston.

Over the past two decades, we have met business owners, nonprofit leaders, artists, activists, chefs, politicians, city employees and community members. It has been the experience of a lifetime.

Now it is someone else’s turn.

We can promise you three things: It will take a lot of work to make it work. You will exercise great influence in the South End and the state’s LGBTQ community. And you will have fun.

Want more information? Email Jeff at jcoakley@baywindows.com or jcoakley@southendnews.com.

Taking dictation from the police is no longer good enough. In fact, it never was.

Photo (cc) 2013 by Victoria Pickering

As you may have read elsewhere, the original police account of George Floyd’s death was mostly accurate yet completely false. It read in part:

Officers were able to get the suspect into handcuffs and noted he appeared to be suffering medical distress. Officers called for an ambulance. He was transported to Hennepin County Medical Center by ambulance where he died a short time later.

Floyd’s murder at the hands — or, rather, at the knee — of Derek Chauvin is likely to have long-lasting repercussions. One of those repercussions should be a rethinking of how journalists report routine police news. It has long been the custom for reporters at small community news organizations to visit the police station every morning, flip through the publicly available log, and report what’s there. If something seems interesting, the journalist might ask to see the incident report written up by an officer. And then this gets regurgitated, the ultimate in one-source reporting.

That’s how I did it in the 1970s and ’80s. It’s how we were all taught to do it. And in a large city like Minneapolis, a man who, according to police, died from medical issues while being arrested for forgery would probably not warrant a follow-up. You’d report it, and then you’d be on your way.

Interestingly enough, one of the papers I worked for in the early part of my career would not publish the names of people who’d been arrested and charged with a crime unless it was fairly big news. We younger reporters thought it was ridiculous, and we chafed at not being able to tell the whole story. But the editor, who was also one of the owners, explained that since our coverage of the court system was spotty at best, we’d likely never know if the person had been convicted or acquitted — and if it were the latter, we’d have smeared their reputation without cause. My editor was right, and ahead of his time. We were wrong.

Earlier this week The Washington Post reported on a case in Loveland, Colorado, where police last year arrested a 73-year-old woman who’d walked out of a Walmart with $13.88 worth of stuff without paying. It turns out that she had dementia and, as is clear from the police video, presented no threat to anyone. Yet she was thrown to the ground and handcuffed, with an officer twisting her arm in such a way that she suffered from a broken bone and a dislocated shoulder.

Can you imagine what the police log item might have looked like? No big deal, right?

The problems presented by taking the police at their word was the subject of an exchange the other day involving my GBH News colleague Saraya Wintersmith, South End News and Bay Windows publisher Sue O’Connell and me. (Note: Within the last few minutes I received a press release saying that O’Connell’s papers are up for sale. More to come.)

That, in turn, drew a comment from Julie Manganis, who covers the courts for The Salem News and its sister papers.

Manganis is right, but the News is unusual in its ongoing dedication to court reporting — and even then, most routine police news doesn’t rise to that level.

An additional complication is that many police departments now post their logs online. Under the state’s public records law, police departments must keep daily records of incidents and, in the case of arrests, the name, address and charge against the person who was detained. Members of the public, including journalists, are entitled to see this information. But now these items don’t even get the light vetting that might take place when a reporter asks an officer to explain something. It’s right out there for everyone to see.

Indeed, as I’m writing this, I’m looking at a report from one of the larger cities in the Boston area about a woman who was arrested and charged with trespassing. It’s a pretty thorough entry, and yes, it includes her name, age and address. It is probably accurate. I have no idea if it’s also true — that is, if it offers all the context we need to know to understand what happened.

Major crimes will always receive journalistic scrutiny. Official sources may have the upper hand early on, but as reporters keep digging, they’ll generally ferret out the truth. But we need a serious rethink of how we cover routine police news. And we need to do it at a time when local news resources are stretched to the limit.

One rule we might follow is that if an incident is so minor that it’s not worth devoting the resources to getting all sides, then it’s probably not worth reporting in the first place. But this is just the beginning of a conversation about how to practice ethical journalism at a time when the old ways of doing things are no longer good enough. And never were.

More: I’m pasting Paul Bass’ comment here because I think it adds some important information on how to do it the right way. Bass is the founder and editor of the New Haven Independent, a nonprofit digital news organization.

We have always felt strongly at the Independent that media should not print names of arrestees unless we have their side, we have seen independent evidence corroborating the charges, an immediate threat exists to public safety requiring divulging the name, or a court has adjudicated the charge. I have personally gotten flak over the years from mainstream corporate journalists who felt outraged that we were being so “elitist.” The policy began after noticing that many Black people in new Haven were charged with crimes they didn’t commit. (See this Nieman Journalism Lab story.)