New Haven Public Schools spokesman resigns

Word came last night that Chris Hoffman — the New Haven Public Schools spokesman who grabbed New Haven Independent managing editor Melissa Bailey’s video camera, berated her and could be heard dropping an F-bomb on school property — has resigned.

Hoffman made nearly $79,000, and though I’ve been told he is fundamentally a good guy, he clearly was out of his element in a job that taxpayers probably shouldn’t have been asked to pay for in the first place.

Here’s another account of the incident, by Mary O’Leary of the New Haven Register.

An ugly confrontation leads to an apology

[youtube http://www.youtube.com/watch?v=oXvEQIzsEK4&w=500&h=284]

The first time was kind of funny. On Wednesday it got quite a bit uglier than that.

New Haven Independent managing editor Melissa Bailey showed up a little before 10 a.m. at the Roberto Clemente Leadership Academy for a scheduled interview with the principal, Pam Franco. Management of the K-8 school was turned over to a private contractor this year as part of the city’s nationally recognized education-reform program.

Waiting for Bailey was Chris Hoffman, spokesman for the New Haven Public Schools. Hoffman, Media Nation readers may recall, was the star of an amusing video standoff with Bailey last May. This time, though, he jumped ugly when Bailey tried to shoot video of him. He lost his temper, pushed her camera down and can be heard uttering what sounds like an F-bomb into his cellphone as he walks away from her.

He then stomps back toward Bailey with the order: “Turn the camera off.”

Bailey: “Please stop. I’m in a public place, Chris.”

Later in the day, Hoffman contacted the Independent and issued the following statement: “I apologize to Melissa Bailey for my conduct today. It was wrong and unprofessional, and I deeply regret my actions.”

Here is Bailey’s account of what happened.

What does “Digital First” really mean?

New Haven’s final pre-primary mayoral debate in what has been a spirited campaign was held Thursday — and the New Haven Register, the Journal Register Co.’s flagship, didn’t bother to cover it. Instead, the Register linked to a story in the New Haven Independent, a nonprofit news site.

It was a curious decision, to say the least, and it comes at a time when JRC chief executive John Paton is the toast of the newspaper business for espousing a “Digital First” strategy.

In late August I had a chance to interview Matt DeRienzo, the new editor of the Register (as well as of two other Connecticut dailies). He struck me as a nice guy and genuinely committed to Paton’s goal of reinventing the daily-newspaper business online. But even though this particular debate was not as high-profile as previous ones, it still seems strange to outsource a story about an important city election to another news organization.

Among the Journal Register Co.’s high-profile advisers is Jeff Jarvis, well known for saying, “Do what you do best and link to the rest.” Good advice. But if covering a mayoral debate is not among the things a city newspaper does best, then I think we have to ask why.

Maybe someone got sick — though I’d hate to think the Register is so thinly staffed that no one else was available to send into battle.

Update. Paton responds via Twitter: “NHR doesn’t cover one event and you think that calls into question Digital First as a strategy? Ridiculous.”

Update II. DeRienzo responds in the comments. And makes some good points.

Bringing the public into the conversation

New Haven's mayoral debate was held at the Metropolitan Business Academy.

Debates are easy. Civic engagement is hard.

That might be the lesson of last night’s multimedia mayoral debate in New Haven, sponsored by the New Haven Independent, a nonprofit news site, and La Voz Hispana, a Spanish-language newspaper.

As with several previous events organized by the Independent (most notably an education forum starring school-reform critic Diane Ravitch last November), the debate featured several different ways people could watch and participate. You could just show up, of course. But you could also watch one of two different livestreams, one provided by NBC Connecticut, the other by the New Haven Register, the local daily; post comments in real time; or add your thoughts after the debate. As of this writing, 15 comments have been posted at the Independent and 20 at the Register’s website.

Four candidates are running against Mayor John DeStefano, who’s been the city’s top elected official since 1993, and who may be vulnerable this time around because of budget problems, a rising crime rate and a sense that the electorate may be experiencing what might be called DeStefano fatigue.

But with five candidates on the stage, five journalists asking questions and another four journalists live-blogging the proceedings and interacting with those posting comments, keeping track of what was going on proved to be a bit of a challenge. (Fun fact: One of my colleagues at Northeastern, journalism professor Laurel Leff, has been working at the Independent this summer and was one of the live-bloggers.)

And though the hall itself was reportedly packed, it’s unclear how many people were watching at home. About 20 members of the public posted comments to the “Cover It Live” section during the debate, not counting me.

Of course, it would be easy enough to put together a more streamlined debate, but that would involve nixing the civic-engagement part of it. And getting people interested in local affairs is a key goal at the Independent — as it should be at all news organizations, since people are not going to pay attention to the news if they fundamentally don’t care about what is happening in their communities.

In fact, the Independent recently won a national award for the Ravitch event and for several issues-oriented webcasts it’s hosted in collaboration with the NBC affiliate. Yesterday, Independent publisher and editor Paul Bass spoke with John Dankosky of WNPR Radio (who also participated in last night’s debate as a live-blogger) about the New Haven mayoral race and his vision of how media technology can be used to involve the public in the conversation.

It’s something that the preening panelists at last night’s Republican presidential debate in Ames, Iowa, might think about.

New Haven Independent photo by Thomas MacMillan. Republished by permission.

How to handle comments — and how not to

A New Haven alderman and his wife were involved in a shoving match at their home shortly before 2 a.m. this past Saturday, according to police. The incident serves as a textbook illustration of how to handle reader comments — and how not to.

The alderman, Darnell Goldson, is African-American, a fiscal conservative and a high-profile critic of Mayor John DeStefano. The city’s daily newspaper, the New Haven Register, and a nonprofit news site, the New Haven Independent, published brief stories on the altercation. The Register allows anyone to post comments immediately, though offensive ones can be removed if someone complains, or if someone on the Register’s staff catches it. The Independent screens all comments before posting.

Over the past year I’ve interviewed a number of folks in the city’s large African-American community. Invariably, the Register’s comments policy is near the top of their list in complaints about the Register. The Independent doesn’t necessarily get perfect scores on that front. But because blatantly racist comments are not allowed at the Independent in the first place, black readers generally give the Independent high marks for trying to encourage a civil conversation.

Here are some of the dicier comments you’ll find about the Goldsons at the Register right now — some racially charged, some just in incredibly poor taste:

Probably a drug related incident !

Pretty rough neighbor hood. ”

Obviously a personal matter that was fueled by something egregious.

Common sense would dictate some type of marital discord that involves “whoopee”, “friends with benefits” or a series of one-night-stands.

No big deal as this type of behavior is quite common in Ward 30

Hmm,I wonder…Would you all be so quick to rush to bury this man if instead of “Darnell”, his name happened to be “Daniel”,”Christopher”, or some other, more caucasian name?Racism pervades so many comments made on this page that it makes me sick.If you are a racist loser, come right out and say it, don’t dance around the subject by negatively commenting every time someone with a name like “Jamal, Tyshawn, or Darnell” is referenced in an article!

Its because the ones with the names like Jamal, Darnell, Tyshawn, LaKeisha, Tyreeka, etc are the ones we hear about causing most of the trouble and committing most of the crimes in the area.

Call it racist if you want, but the bad citizens in your community are the ones giving black people a bad name. The rest of us normal citizens who do work and who do stay out of trouble are just really sick of hearing black people cry racism when there are so many of you causing your own problems.

Cheer up everybody, the makeup sex is going to be incredible!

Please understand that I’m not saying the Register condones such comments. Its commenting policy says, “We ask that you be polite. Offensive comments will be removed and repeated offensive comments could lead to being banned from commenting. In no way do the comments represent the view of nhregister.com.” And based on what I’ve seen in the past, I expect some or all of these comments will be gone before long.

But by not taking responsibility for comments before posting, the Register opens itself up to charges of offensiveness and of insensitivity to the black community.

By contrast, the Independent’s policy begins: “Yes we do censor reader comments. We’ll continue to.” And if you look at the comments appended to the bottom of the Independent’s story, you won’t find anything remotely like what I’ve quoted above.

This has nothing to do with free speech. It’s about brand, reputation and journalistic standards. It’s also about whether you think of comments as a way to build community, or simply as a tactic to drive up page views.

No responsible editor would allow ordinary people to be quoted making such remarks, especially anonymously. Nor would an editor publish such garbage as a letter to the editor. Why should comments be any different?

In New Haven’s schools, addition by subtraction

You won’t find a better example of the difference between a reporter who’s immersed in her beat and one who’s a generalist. The New Haven Register and the New Haven Independent today reported on the latest high-school test scores — a big deal everywhere, but especially in New Haven, where a nationally watched education-reform effort is under way.

Both the Register’s Abbe Smith and the Independent’s Melissa Bailey wrote that there were some especially notable improvements at Wilbur Cross High School, which the school superintendent, Reginald Mayo, referred to as having done an “extraordinary job.”

But the Independent also reported that the number of Wilbur Cross students taking the test this year was 200 lower than the previous year, and that those 200 comprised some of the most challenged students in the system. Bailey’s lede:

Pop quiz: If test scores at Wilbur Cross High School go up, but the number of test-takers drops by 200 — or by more than 50 percent, with many low performers gone — should the district tout “extraordinary” gains?

I’m not picking on Smith, who’s a good reporter. But Bailey is immersed in the New Haven school system, having visited classrooms across the city and written dozens of stories, some of them quite in-depth. A few months ago, I had a chance to accompany her to an elementary school, where we spent the morning sitting in on a teaching-team meeting, a reading-team meeting and even a teacher evaluation, which we were allowed to attend on the grounds that we not identify the teacher.

When you’ve got that kind of background knowledge, anomalies like the Wilbur Cross scores jump out at you.

Oh, and, by the way, Wilbur Cross principal Peggy Moore seems to be a real piece of work.

Tribune outsources local journalism jobs to Chicago

The bankrupt Tribune Co. is outsourcing New England newspaper jobs to the mother ship in Chicago. Both the Hartford Courant, a daily, and the New Haven Advocate, an alt-weekly, have been affected by Tribune’s latest cost-slashing.

Our story begins last Thursday, when Boston Globe sportswriter and Courant alumnus Peter Abraham tweeted, “Two great friends and mentors were let go by the Courant today. If you need top-notch copy editors, I know just the guys for you.”

When I expressed my dismay, Abraham responded, “Seems they are now going to edit the paper out of Chicago or something. Just awful.”

Then, on Friday, the New Haven Independent reported that Joshua Mamis, publisher of the Advocate as well as two satellite operations in Hartford and Fairfield County, had lost his job. I met Mamis at a media-reform conference in San Francisco in 1996, and interviewed him in 2009 for my book-in-progress about the Independent and other community news sites. He is a good guy, and it’s kind of insane to think the Advocate papers can thrive without their own full-time publisher.

The Independent also obtained a memo that gets into a bit more detail about the Chicago connection. Here’s the key paragraph:

Other changes are a result of our on-going participation in Media on Demand (MoD), which provides fully edited and designed non-local news and features content for Tribune newspapers and websites. MoD will expand to take on copy-editing and page design for several newspapers including The Hartford Courant at a center based in the Chicago Tribune newsroom, where the content-sharing hub is located.  This approach, already implemented at the Daily Press, will enable us to improve the efficiency of operations and position us to fulfill our local mission and to meet the challenges of the future.

The Daily Press is located in Newport, Va. And here’s more from the Courant.

This is terrible news. Shipping local journalism jobs to Chicago is malpractice. Rather than pillaging its properties to pay down its $13 billion debt, Tribune ought to get out and let an unencumbered owner operate them.

Here is a column the New York Times’ David Carr wrote earlier this year on Tribune’s implosion. And here is a piece I wrote for the Boston Phoenix in 1999, shortly after the Advocate papers were sold to Times Mirror, which was later acquired by Tribune.

Nowhere to run, nowhere to hide (III)

The New Haven Advocate, the city’s alt-weekly, has a nasty, brutish and short profile of Chris Hoffman, the spokesman for the New Haven school department who was the reluctant star of a video last week by Melissa Bailey of the New Haven Independent after he barred her from entering a school meeting.

The headline: “The Dark Side: From Journalist to Mouthpiece for Those in Power.” Ouch.

Nowhere to run, nowhere to hide (II)

The New Haven Board of Education met last night to consider turning over the management of one of its public schools to a for-profit company — and had to postpone its meeting after the New Haven Independent’s Melissa Bailey pointed out that the board had not given 24 hours’ notice, as required under Connecticut’s open-meeting law.

This time, Bailey video-records Mayor John DeStefano to get his take on the various forms of transparency. And Abbe Smith, covering the story for the city’s daily paper, the New Haven Register, credits Bailey and the Independent for shutting down the illegal meeting.

Nowhere to run, nowhere to hide

[youtube http://www.youtube.com/watch?v=AUyeoWTKVKA?rel=0&w=480&h=390]
A reporter shows up to a meeting of parents and officials from a for-profit company that may be contracted to take over their kids’ K-8 school. The school department has promised “transparency,” but the department’s spokesman bars the reporter from attending. What would you do?

Here’s what Melissa Bailey of the New Haven Independent did: She pulled out her pocket video camera and trained it on the spokesman, Chris Hoffman, for more than three minutes as he tried to explain the meaning of “transparency.” To Hoffman’s credit, he didn’t turn and run. The result, above, is highly entertaining. Here is Bailey’s story.

Bailey, in an email exchange with Media Nation, confirms that the meeting did not fall under the purview of the state’s open-meeting law, and so she did not have a legal right to be there. By barring Bailey, though, school officials managed to keep the public in the dark about an initiative that promises to be both consequential and controversial.

Oh, and be sure to check out the comments. Will Clark, who accuses Bailey of writing a “sensationalized story,” is the school department’s chief operating officer.