Jonathan Dotan on deep fakes, blockchain technology and the promise of Web3

Jonathan Dotan

The new “What Works” podcast features Jonathan Dotan, founding director of The Starling Lab for Data Integrity at Stanford University. The lab focuses on tools to help historians, legal experts and journalists protect images, text and other data from bad actors who want to manipulate that data to create deep fakes or expunge it altogether.

He has founded and led a number of digital startups, he worked at the Motion Picture Association of America, and he was a writer and producer for the HBO series “Silicon Valley.” While he was working on “Silicon Valley,” a character invented a new technology that got him thinking: What if everyday users could keep hold of their own data without having to store it in a cloud, where it is open to hackers or the government or other bad actors? That, at least in part, is what blockchain technology is all about, and it’s a subject about which Dotan has become a leading expert.

Dotan also shares a link to a valuable resource for anyone who wants to gain a deeper understanding of Web3.

I’ve got a rare rave for Gannett, which is rethinking the way its papers cover police and public safety. And Ellen Clegg unpacks a recent survey about violent attacks against broadcast reporters.

You can listen to our conversation here and subscribe through your favorite podcast app.

Gannett rethinks the public safety beat. Good. But keep an eye on the bottom line.

Photo (cc) 2017 by Raymond Wambsgans

Whenever I write about Gannett, our largest newspaper chain, it’s usually because they’re cuttings staff and closing papers. At the same time, though, the company has been a leader in rethinking how we cover law enforcement, which has emerged as a vitally important issue in the Black Lives Matter era. We know what the problems are:

  • Until recently, it was routine practice at many news outlets, especially smaller ones, simply to run stuff from the police log and from press releases issued by law enforcement without doing any actual reporting. The idea was that it’s a public record, so let’s get it out there.
  • A lack of follow-up: If charges were dropped or a suspect was acquitted, that often didn’t get reported.
  • Now that everything is digital, it’s very easy to Google someone applying for a job or whatever and find that they’d been arrested for something. Given that Black men, in particular, are disproportionately charged with crimes, it had the racist effect of denying opportunities to people of color.

So what is Gannett doing? As part of the Knight-Lenfest Newsroom Initiative, the chain has come up with a Public Safety Mission Statement that tries to get at some of these issues. Four Gannett journalists recently wrote up what they’ve been doing in an essay for the American Press Association’s Better News website. Here are some of the ideas they offered:

  • Gannett newspapers have stopped running mug shots, including mug-shot galleries, “recognizing instead that law enforcement pick and choose the crimes they announce and the mug shots they release, capturing people on their worst days in their worst moments, often in situations that may not reflect the full story.”
  • At the Rochester Democrat and Chronicle in upstate New York, reporters stopped rewriting routine police press releases and are trying to include community voices in public safety stories.
  • At The News Journal in Wilmington, Delaware, the staff is producing deeper stories on crime and policing that have led to more readers and new subscriptions. Examples of such stories include reporting on how a community was affected by a police standoff and how secrecy on the part of law enforcement prevents news outlets from reporting on allegations of excessive force.

These are all positive steps, and they follow earlier Gannett initiatives, such as making it possible for people to request that negative stories about them be removed from Google search. A number of other news outlets, including The Boston Globe, followed with similar programs.

This being Gannett, though, we should regard these initiatives with at least some degree of skepticism. Given the ongoing shrinkage of staff, it’s become increasingly difficult for the chain’s newspapers and websites to keep up with goings-on in muncipal government, public schools and public safety. Moving away from day-to-day police coverage and weighing in with an occasional piece that takes a look at broader issues may be good journalism — but it might be a money-saver as well. I say that not just theoretically but as the reader of a Gannett weekly (soon to be merged with another weekly) whose only full-time reporter is being moved to a regional beat.

So kudos to Gannett. But let’s keep an eye on what this looks like moving forward.

The Patriot Ledger will end home delivery and stick your paper in the mail

Photo (cc) 2012 by kearnsandcairns

I’ve been trying to find out how widespread this is, but to no avail. Recently I learned that The Patriot Ledger of Quincy, a Gannett daily and, back in the misty past, one of the best medium-size papers in the country, is going to end home delivery and switch to the postal service instead.

What this means for print customers is unclear. You’d think there’s no way they will receive that day’s paper until the next day, or possibly the day after, although, as you’ll see in the message below, the Ledger is promising same-day mail delivery. Of course, this comes on top of the pending closure of 19 Gannett weeklies in Massachusetts, the end of Saturday print editions at many of the dailies, and numerous other cuts — including at the Ledger itself, which will switch from a print paper to an e-edition on Mondays.

As best as I can tell, the move to the USPS is being rolled out slowly at a few Gannett dailies here and there. It doesn’t seem like an all-at-once sort of thing. For instance, when I plugged some of the language from the Ledger announcement into Google, I discovered that Gannett switched to mail delivery at The Ithaca Journal of New York and The Banner-Press of Brenham, Texas, in December. I’m not coming up with others, but that doesn’t mean they’re not out there.

The message to Patriot Ledger subscribers, from a post office box in August, Georgia, was provided to me by a customer who lives in Quincy. It’s hard to see much good in here given that Gannett continues to cut its newsrooms and its coverage. It’s also very bad news for the paper’s loyal newspaper carriers; I reproduce a message from one of them below.

I have to say, though, that there are a few things in here that sound interesting. Ledger subscribers will be able to access any Gannett e-edition in the country, including the flagship USA Today. I might just get a digital subscription to USA Today if it means I can access other Gannett papers. Here’s most of the message:

Dear Subscriber:

The Patriot Ledger has been a vital part of the fabric of our community since its inception, bringing readers the reliable, local and passionate journalism you know and expect. While our commitment remains steadfast, we want to inform you of changes to your subscription.

Labor shortages have impacted newspaper deliveries across the country including the area and we want to make sure that your paper delivery is consistent. Beginning May 3, 2022, we will no longer provide home delivery of The Patriot Ledger. Delivery of your newspaper will continue and be provided via the U.S. Postal Service. The last day of home delivery will be May 2, 2022. You can expect delivery of your newspaper at the same time as your daily mail service. There will be no change to your current subscription rate.

Additionally, with more of our readers engaging with our content online, we are announcing a bold step towards our digital future. Beginning May 9, 2022, The Patriot Ledger will transition from delivering the Monday print edition to providing you a full Monday electronic edition (e-Edition), a digital version of our newspaper, available to you early morning. With the exception of Monday, you will continue to receive the print edition via USPS according to your delivery schedule.

As a loyal subscriber, we understand this change will impact you, which is why we are taking every step to ensure you have easy access to the news, sports, events and information you value most.

While a printed newspaper once was the sole means of accessing news and information, we offer many ways to connect with The Patriot Ledger. Your subscription includes unlimited digital access to patriotledger.com, where our team of journalists post updates and breaking news throughout the day, as well as our mobile apps, video, newsletters and the e-Edition….

Your local e-Edition also includes bonus magzines on various topics of interest and the full edition of USA TODAY. For quick tips on how to navigate the e-Edition visit patriotledger.com/eeditiontips.

As we make this transition, we are adding additional benefits to your subscription!

• Ad-free, 24/7 access to our USA TODAY Crossword puzzle! You can enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device.

• Universal access to all e-Editions throughout the USA TODAY Network in cities across the country, accessible via your own e-Edition. To access other newspapers, once inside the e-Edition, simply click on the icon titled Universal on the right-side navigation bar….

Thank you for your continued loyalty and support of our community-focused journalism.

Greg Mathis
Editor

So, is Gannett really making this move because of problems with its home-delivery network? Perhaps. But another Ledger customer sent me a message he received recently from a carrier who’s now out of work. Here it is:

Hello; I am writing to inform you that as of May 2, 2022, I will no longer be delivering your Patriot Ledger. The Parent company of the Patriot Ledger is the Gannett Company, they decided in their ultimate wisdom to get rid of all the Patriot Ledger Paper Carriers.

The Gannett Company has decided that they would rather pay more to have their paper delivered by the United States Postal Service. The average pay for a Patriot Ledger carrier is around $1.20 for 6 days papers (that is for all 6 days deliver $1.20). The USPS will be charging far more than this rate.

At the beginning of the pandemic, I was told that I was essential worker, and I delivered the Patriot Ledger throughout Covid every day. And now that things are getting a little better, for some reason that is beyond me, my job has been eliminated. I have enjoyed all your friendships all along the way. I feel fortunate for having the opportunity to meet you all. And hope that I also helped you by delivering your paper on time and where you wanted it.

The Patriot Ledger is also going to a 5-day newspaper, Tuesday Thru Saturday. They are stopping Monday deliveries. Gannett has continued to cut services and they are now saying to their customers you will no longer have your weekday Patriot Ledger at the time you have been receiving it and you will NEVER have your Saturday paper by 8:00am.

Many of the Patriot Ledger Carriers have been with the Patriot Ledger for many years, some for well over 20 years. We had our legally signed contracts with the Gannett Company voided because the contract has always been written in favor of the Company.

I have met the nicest guys that are also doing routes husbands, fathers, grandfathers, and ladies that have delivered the Patriot Ledger longer than most of the men. I have met the nicest customers because of this route too. Have enjoyed your friendships and your many kindnesses and gifts.

I want to say it has been a pleasure delivering your Patriot Ledger, and I will miss the friends I have made over these many years. For a while both our kids were in the Military and they also were deployed to the Middle East at the same time. This very route helped me to keep my mind off everythig too. They are both thankfully home.

Sincerely,

Your Patriot Ledger Carrier.
(name redacted)

Do you know of other daily newspapers that are dropping home delivery in favor of mailing it out? Please let me know in the comments.

In Lexington, a slice of local newspaper history

I thought you might enjoy a little slice of local newspaper history that I dug up Tuesday while doing some research. Mike Rosenberg of The Bedford Citizen once told me that Alan Adams, the former owner of the Lexington Minuteman and, eventually, five other papers, had a building named after him. Today I located the building and learned a little bit about Adams.

First, the building. It’s right next to the Minuteman Bikeway in the center of Lexington, across Meriam Street from the Lexington Visitors Center on the other side of the street. It’s pretty nondescript if you view it from the bikeway, since you’re looking at the side of the building. From Mudge, though, it’s quite striking — white and brick with four large white columns, with “Adams Building” written across the top. It has long ceased to serve as a newspaper headquarters and today mainly comprises professional offices.

Adams died in 1975 at the age of 70. According to his obituary in The Boston Globe, he began working at the Lexington Minuteman (also known variously as the Minute-man, or the Minute-Man) in 1930, and bought the paper in 1932. He also served as a local politico. Among other things, he chaired the Republican Town Committee and held elected office as a town selectman. Presumably he got good press. Obviously it’s not the sort of conflict that anyone would tolerate today, but it wasn’t that uncommon at the time.

From Richard Kollen’s history of Lexington. I’m going to go out on a limb and assume this photo isn’t protected by copyright.

According to a 2004 book by Lexington historian Richard Kollen titled “Lexington: From Liberty’s Birthplace to Progressive Suburb,” Adams used the Minuteman’s pages during World War II to promote wartime measures such as keeping the lights turned off at night so that the pilots of any incoming German bombers wouldn’t be able to see their targets. Adams also admonished his fellow townspeople for not taking those precautions seriously enough, once writing: “Seven stores were reported with unsatisfactory preparations and … all too many houses have not taken care of their porch lights properly.”

Adams sold his papers in 1971, according to the Globe obit. I’m not sure what their immediate fate was, but I know that at some point they were combined with another local chain called Beacon. The Beacon-Minuteman Corp., based in Acton, was eventually acquired by Fidelity’s Community Newspaper Co., then by Boston Herald publisher Pat Purcell, and then GateHouse Media, which merged several years ago with Gannett.

Today the Lexington Minuteman is a shell of what it once was, though it was among a handful of Gannett weeklies that escaped being targeted for shutdown or a merger during a recent round of cost-cutting. Adams himself represented a different era in local journalism — one that was ethically lax in some respects, but that served as the voice of the community in ways that we rarely see anymore.

Not every newspaper chain is as bad as Gannett or Alden. Here’s a Mass. list.

Updated on Jan. 23, 2023

Recently I put together a crowdsourced spreadsheet of independent local news outlets in Massachusetts in order to show that community journalism hasn’t been entirely swallowed up by corporate chain journalism. If a paper is owned by an out-of-state group, it didn’t make the cut.

But not every chain is as bad as Gannett or Alden Global Capital’s MediaNews Group. Alden, as you may know, owns The Sun of Lowell, the Sentinel & Enterprise of Fitchburg and the Boston Herald, all of which have been slashed to the bone — and beyond. Gannett is closing and merging our venerable weekly newspapers and reassigning local reporters to regional beats.

There aren’t too many other chain newspapers in Massachusetts, but there are a few — and all of them are doing a better job of serving their communities than Alden or Gannett. Here are the ones that come to mind:

CNHI, Montgomery, Alabama

  • Eagle-Tribune of North Andover (daily)
  • Daily News of Newburyport (daily)
  • Salem News (daily)
  • Gloucester Daily Times (daily)
  • Haverhill Gazette (weekly)
  • Andover Townsman (weekly)

Steven Malkowich of Vancouver, British Columbia*

  • Sun Chronicle of Attleboro (daily)
  • Foxboro Reporter (weekly)

Advance Publications of New York

  • Republican of Springfield (daily)
  • MassLive (digital)
  • Reminder (weeklies in multiple communities in the Greater Springfield area; click here for a list)

Newspapers of New England, Concord, New Hampshire

  • Daily Hampshire Gazette of Northampton
  • Athol Daily News
  • Greenfield Recorder (daily)
  • Amherst Bulletin (weekly)
  • Valley Advocate of Northampton (alt-weekly)

CherryRoad Media, New Jersey
This small but growing chain of newspapers has acquired five weekly publications in Central Massachusetts from Gannett.

  • Millbury-Sutton Chronicle
  • Item of Clinton
  • Grafton News
  • Landmark of Holden
  • Leominster Champion

I think this is the complete list, but if you know of any more, just drop me a line at dan dot kennedy at northeastern dot edu.

*Malkowich’s holdings are … complicated. Here is a Los Angeles Times story that offers a little bit of background. I do know that he earns generally high marks for the way that he’s presided over The Sun Chronicle.

Your thoughts on the future of legal ads in the digital era

I got some really thoughtful responses here and on Facebook to my post arguing that Massachusetts law should be changed so that government entities can take out legal advertising in digital-only news organizations and not just in print newspapers.

There’s no question that such a change would create unintended consequences, but change is necessary at a time when fewer and fewer local news outlets have a print component. Anyway, let me take on three issues raised by readers.

Print newspapers are the only proper outlet for legals. Honestly, there just isn’t a good case for this, and for a very simple reason: print newspapers are disappearing. I suppose you could make an argument that legals ought to be restricted to print in communities where that is still an option, but that’s becoming increasingly unrealistic.

Ethan Forman, a reporter for the Gloucester Daily Times, worries that if digital is an option, local officials will choose one of the websites owned by the Gannett chain, which has been shutting down many of its weekly newspapers. “If we lose legal ads to digital, which I guess is inevitable,” Ethan says, “then these zombie Gannett websites will benefit and it will strip newspapers of this ad revenue…. If digital legal ads are allowed, I’m sure it will go to this zombie website instead of us because rates will be cheaper.”

Ethan makes a good point, and perhaps the legislative fix that state Reps. Ken Gordon and Alice Hanlon Peisch are working on could include a provision requiring that legals can only be placed in a news outlet — print or digital — that has a certain level of presence in the community. You don’t want to base it on paid circulation, because many digital outlets are free. So perhaps web traffic or newsletter subscriptions could be used as a proxy. You might also come up with some sort of objective requirement for publishing a certain amount of local news in order to be eligible for legals.

Nonprofit news outlets should not be a forum for legals. This argument comes from Ed Miller, the co-founder and editor of The Provincetown Independent, a for-profit print and digital news organization. Ed writes:

You point out, correctly, that one powerful argument for the publication requirement is that legal notices be published in a forum independent of the government, as an anti-corruption measure. But virtually all of the new online-only publications are organized as nonprofits, which are not independent of the government. They are dependent on being approved as legitimate by the IRS and the state.

I think Ed exaggerates a bit — there are many for-profit digital news organizations, and some of them are quite successful. But he’s right that most of them are nonprofits. Where I really disagree is with his notion that nonprofits are not sufficiently independent to carry legal ads.

Nonprofit news organizations large and small are doing excellent work in holding government to account. I don’t think the idea that they are insufficiently independent to run legal ads holds up. I honestly can’t see what problems might arise — that they might be intimidated into changing the wording of an ad after it’s been published online lest they lose their nonprofit status?

Government threats to pull legal ads pertain to for-profits and nonprofits alike. Last year, for instance, Colorado media-watcher Corey Hutchins reported that a newspaper owner in the Denver area abjectly apologized for a racist April Fools Day joke in the hopes of retaining $10,000 in legal ads. It failed, as the city council voted to take its business elsewhere.

Ed himself told a Northeastern University audience last year that the Independent has been unable to attract legal ads, which he attributed to his newspaper’s tough coverage of local officials. Good for him for not giving in — but it shows that officials do, in fact, have leverage over community news outlets regardless of whether they are for-profit or nonprofit. (Disclosure: I’m on the Independent’s informal advisory board.)

Ed also argues that digital-only legal ads exclude readers who aren’t online. True enough. But again, you can’t will a print newspaper into existence in a community that doesn’t have one.

Digital is a flawed format for creating a permanent archive. This is a real concern, not just for legal ads but for the very digital news organizations that would carry them. “This has to be addressed in the law to force news websites to take archiving seriously, but the law has to be flexible to enough to adapt to changing technology,” says Aaron Read, an engineer with The Public’s Radio in Providence, Rhode Island. “That’s not a trivial task.”

I guess the question here is for how long legal ads must be “preserved and secure in a tangible record that is archived,” as the law requires. A hundred years? Five hundred? Or long enough that it’s fulfilled its purpose, which in most cases would be for a much shorter period of time.

Legals could be printed out and stored at public libraries. Or PDFs could be created and uploaded to a separate repository. That’s probably not a forever solution, but I suspect that we’ll still be able to read PDFs 50 years from now. As I noted on Saturday, the Massachusetts Newspaper Publishers Association keeps an online repository of legal ads, and if the MNPA ceased to exist (perish the thought!), presumably someone else could take it over.

Preserving websites is a real challenge, though. Print newspapers, at least, can be microfilmed and viewed in their original format indefinitely. Too much of the web, by contrast, just seems to go away.

As Ethan notes, it’s inevitable that legal ads are going to move to digital-only news sites — that is, if we can keep them on news sites and not just have them move to government platforms. Now’s the time to think these issues through in order to serve the public as effectively as possible.

Mass. law governing legal ads needs to be updated to include digital-only outlets

Legal advertising has been a mainstay of the press since Colonial times. Official announcements of bids for government work, auctions and the like bring in a lot of revenue, and there were papers that were literally founded in order to be paid for publishing public notices.

But the future of legal ads in Massachusetts has come into question. State law requires that they be published in the print edition of a newspaper that circulates in the relevant city, town or county — and Gannett next month will be closing at least 19 local print weeklies after shutting down at least a half-dozen in 2021. Where will you publish legal ads?

I know that this has long been a thorn in the side of The Bedford Citizen, a nonprofit digital news outlet that would like to get its share of legals. Instead, those ads are published in Gannett’s Bedford Minuteman, whose paid circulation is less than 500, according to the Alliance for Audited Media. By contrast, the Citizen’s daily newsletter has more than 2,000 subscribers, and its website recorded some 133,000 users during the first half of 2021.

And now the Minuteman is closing. The assumption is that the legal ads will be run in The Sun of Lowell, a daily with virtually no presence in Bedford.

The current, confusingly worded law allows for the online publication of legal ads, but they must also be published in a print edition. State Rep. Ken Gordon, a Bedford Democrat, responded to my inquiry on Twitter by saying that he’s working with Rep. Alice Hanlon Peisch, D-Wellesley, to change that and allow for legals in digital-only publications.

Gannett also publishes the weekly Wellesley Townsman, which is not among the print weeklies that the chain will be closing. But who knows what the next round of cuts will bring? Moreover, Wellesley is home to the independent, online-only Swellesley Report, which would surely like a share of those legals. No doubt that’s part of what has piqued Rep. Peisch’s interest.

All of this comes at a time when the idea of publishing legal ads in news outlets is under assault. Why should the government subsidize journalism through advertising when it can publish legals for free on its own websites?

Florida is going through this right now. It was only recently that the state passed a law allowing government officials to advertise on news websites instead of in print newspapers if they so chose. But as Gretchen A. Peck recently reported in the trade publication Editor & Publisher, a proposal is being pushed through the state legislature that would allow for free publication on government websites instead.

The legislation has all the appearances of being part of Gov. Ron DeSantis’ war against the press. “This is just yet another of his red meat, hateful, harmful, hurtful pieces of legislation that he has been pushing this legislative session,” Democratic state Sen. Gary Farmer told E&P.

But to get back to the question of why: The Massachusetts Newspaper Publishers Association, which maintains a database of legal ads published throughout the state, offers four reasons for publishing ads in news outlets rather than on government websites:

  • “They must be published in a forum independent of the government.
  • “The published notice must be preserved and secure in a tangible record that is archived.
  • “The notice must be conveniently accessible by all segments of society.
  • “The notice’s publication must be verifiable (by way of an affidavit of publication).”

In other words, the news-outlet requirement is an anti-corruption measure. If government is allowed to publish its own legal notices, who’s to say that some of them won’t be buried for some nefarious purpose? Who’s to say the wording won’t be changed?

The involvement of news organizations in legal ads is essential not just as a revenue stream but for ensuring that the government can’t engage in self-dealing. That said, the law needs to be updated. The print requirement has been an anachronism for years, and it’s only getting worse.

Gannett goes on a massive spree of closing and merging weekly newspapers

Photo via Max Pixel

Gannett is closing at least 19 print weekly newspapers serving at least 26 communities in Eastern Massachusetts, according to notices posted on those papers’ websites. In addition, nine weeklies are being merged into four.

“Local newspapers aren’t dying. They’re dead,” wrote Greg Reibman, president of the Charles River Regional Chamber and a former journalist at Gannett’s predecessor company, GateHouse Media.

The closings were announced with the same boilerplate language claiming that Gannett is committed to a bright digital future in which local news will be covered better than ever, children will play and every puppy will find a home. For instance, here’s a portion of the announcement published in the Bedford Minuteman:

This business decision reaffirms The Bedford Minuteman’s commitment to the sustainable future of local news. The Bedford Minuteman and its parent company, Gannett, understand many readers value and depend upon the news and information they find weekly in their print products. The company’s focus on digital news presentation helps ensure continued delivery of valuable community journalism and effective platforms for advertisers.

In fact, many of these titles have been zombie papers for quite some time, carrying little if any local news. And the current round of closures follows the revelation several weeks ago that staff reporters at nearly all of Gannett’s Massachusetts weeklies would be assigned to regional beats, pulling them off bread-and-butter coverage of local government and community events. The only weeklies not affected by that earlier change were the Cambridge Chronicle, the Old Colony Memorial of Plymouth and the Provincetown Banner.

Gannett, the largest newspaper chain in the country, publishes more than 100 daily newspapers in 46 states, including the flagship USA Today. I can no longer even guess at how many weeklies it publishes, but in the not-too-distance past the number exceeded 1,000. As I’ve said before, I have no problem with moving to digital in order to save costs and invest in local journalism. But Gannett is cutting print and journalism simultaneously.

Fortunately, there are many sources of independently owned local news outlets in Massachusetts. Please support them.

The list of closures and mergers I’ve compiled may be incomplete. Over the past year, Gannett has whacked a number of print weeklies, so this is just the latest round. If you hear of any more, please let me know.

Closures

  • Bedford Minuteman
  • Beacon (Acton and Boxborough)
  • Beacon Villager (Maynard and Stow)
  • Billerica Minuteman
  • Brookline Tab
  • Burlington Union
  • Carver Reporter
  • Country Gazette (Bellingham)
  • Eagle-Independent (Chelmsford, Littleton and Westford)
  • Kingston Reporter
  • Needham Times
  • Newton Tab
  • Sudbury Town Crier
  • Waltham News Tribune
  • Watertown Tab
  • Wayland Town Crier
  • Weston Town Crier
  • Transcript & Bulletin (Dedham, Westwood and Norwood)
  • Times Advocate (Walpole and Sharon)

Mergers

  • Advocate & Star (Arlington Advocate and Winchester Star)
  • Coastal Mariner (Marshfield Mariner, Scituate Mariner and Cohasset Mariner)
  • Free Press & Advertiser (Saugus Advertiser and Melrose Free Press Observer)
  • Transcript & Journal (Medford Transcript and Somerville Journal)

Gannett falsely accuses the Journal of smear in report on ad-tech screw-up

They say Indianapolis is lovely in the summer. Photo (cc) 2009 by Willy Feng.

Earlier this week, The Wall Street Journal reported that a glitch in Gannett’s online advertising software had resulted in ads appearing in the wrong places. For instance, to cite an actual example, an ad that was intended for USA Today’s national online audience might instead appear on the website of the Indianapolis Star.

So how did Gannett respond? With a defensive press release that falsely claimed the Journal story “implies Gannett intentionally shared inaccurate information to advertisers over a period of nine months.”

No, it didn’t. You can read the full Journal story, by Patience Haggin, for yourself, but this seems relevant: “Gannett said in a statement that it provided the wrong information and that it regrets the error, which it said was unintentional.” There is not one sentence in Haggin’s article contradicting Gannett’s claim that the error was inadvertent. Of course, the mistake might have been related to the fact that Gannett’s workforce is notoriously overworked and underpaid, but the Journal article didn’t say that, either.

What the story does confirm is that no one knows what is going on in the murky world of programmatic advertising, where digital ad space is sold through automated auctions by Google and, in this case, Gannett. It’s not at all like buying a two-column, six-inch ad on page seven in your local print newspaper. As Braedon Vickers, the ad-industry researcher who discovered the error, told the Journal, “Programmatic advertising relies on a lot of data being self-reported by those selling the ads. That this issue went undetected for so long suggests that the processes in place to verify this information are not sufficient.”

Writing in the trade journal Editor & Publisher, Gretchen A. Peck observed that Gannett’s “value proposition and trust” were undermined by the error. But she also quoted Krzysztof Franaszek, the founder of Adalytics Research, who said it appeared exceedingly unlikely that Gannett’s deceptive practices were intentional:

I think it’s likely a simple ad ops error. We tried to analyze this phenomenon from a number of different angles to determine if there was some kind of material benefit to Gannett of doing this, and after an exhaustive enumeration of possibilities, we found no rational explanation of how this would benefit Gannett.

Among the brands affected by the screw-up, according to Vicker, were Nike, Ford, State Farm, Starbucks and Marriott. Gannett’s statement said the error involved less than $10 million in advertising.

Gannett is the country’s largest newspaper chain, owning 100 or so daily newspapers and many hundreds of other media properties in 46 states. The company controls a good share of the local news outlets in Greater Boston and environs — including a number of weekly papers that have gone digital-only in the past year, and which recently dumped community coverage from most of its non-daily titles.

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Financial prospects keep sliding as Gannett prepares to shift away from local

Photo (cc) 2009 by Kevin Walsh

Gannett’s recent move away from local news is not taking place in a vacuum. Financial prospects for the country’s largest newspaper chain continue to deteriorate — and the company’s insistence on degrading its journalism rather than building it up is going to make it that much harder to attract new readers.

As I reported last week, the chain is reassigning staff reporters at most of its Massachusetts weeklies to cover regional beats rather than local news. Although Gannett officials have not commented, I’m told that the three exceptions will be the Cambridge Chronicle, the Old Colony Memorial in Plymouth and the Provincetown Banner. I’m also told that a few weekly reporters will be reassigned to Gannett’s dailies rather than to regional coverage of issues such as climate change and racial justice.

What we still don’t know is what, if any, coverage the Gannett weeklies will provide of such basics as governmental meetings and elections. Maybe part-timers will be used. Maybe they’ll just skip it. There were already a number of Gannett weeklies without any real local coverage, so that’s nothing new.

Meanwhile, the chain’s business continues to slide at its 100 or so daily newspapers and 1,000 weeklies and other properties, according to Poynter business analyst Rick Edmonds. Revenue for the fourth quarter was $827 million, a decline of 5.5%, as its much-ballyhooed increase in digital subscriptions appears to be driven by steep introductory discounts.

Edmonds writes that “as Gannett targets reaching 2 to 2.2 million digital subscriptions by the end of 2022, it faces the double challenge of holding the introductory subscribers as they move up to higher rates while also continuing to quickly add new subscribers.” And rather than invest in journalism, Gannett is putting money into sports gambling and marketing services.

And NFTs.

It’s an ugly tale. For Massachusetts readers, it’s a tale that extends back to the early 1990s, when Fidelity began rolling up community newspapers in Eastern Massachusetts. From Fidelity to the Boston Herald to GateHouse Media, which morphed into Gannett, it’s been 30 years of cuts, with very little in the way of good news.

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